Well, the new Fall semester is here. We’ll have to say “so long” to the summer that wasn’t and “hello” to all our new and returning students. If you’re like me, you look forward to this transition, albeit, with some trepida-tion. Will our T-1 line go down? Do we have enough computers? Are we going to be inundated with B.I./Research requests like we were last year? What are the

Message from the President...

Message from the President 1

Message from the Past President 2

Meet Your New Board Members 3, 9

Editor’s Note & News 3

Fall 2004 Conference Announcement 4-5

Poster Proposal Form 6

Fall 2004 Conference Registration Form 7

Brief Notes on the 2004 ALA Conference/ACRL Programs

9

Spring 2004 Conference Report 10-11

Contact Information 11

Nominations for the ACRL Women’s Studies Section Achievement Award

12

Treasurer’s Reports 13

Inside this issue:

WNY/O ACRL Newsletter

A C R L W E S T E R N N E W Y O R K / O N T A R I O , I N C .

Fall 2004

new academic library mandates from our State and our Province? Outcomes assessment? What new software/hardware products, databases or services will we have to deal with this year? Ah, there’s the rub. Luckily, we have the Western New York/Ontario Chapter of the Association of College and Research Libraries to look to for programming that addresses some of these questions and many more. It is our ACRL Western New York/Ontario Chapter that provides a catalyst for discussion on timely issues con-cerning all academic libraries within our region. It pro-vides expert speakers on a wide range of topics germane to this ever-changing profession of librarianship. The Western New York/Ontario Chapter serves an-other important purpose in that it allows us to network across borders. This communication link has served us well and continues to do so as we strive to provide our students and faculty, both here and in Canada, with the best information possible. Our Western New York/Ontario Chapter of the Asso-ciation of College and Research Libraries is a vibrant organization but to remain so, we need you to take an active part in continuing the excellent work of our chap-ter. Spread the word. Get involved! Our Fall confer-ence in Canada promises to be an excellent event. I urge you to get your registration in early and bring a friend!

Ilona Middleton President

Page 2 W NY /O A CRL NE WS LE TT ER

Message from the Past President... Summer is gone and the WNY/O ACRL Board has changed hands, welcoming in new officers and thanking former officers for their time and efforts. The 2003-2004 year was successful and the activities were well-attended. Last autumn we met at the White Oaks and this spring at the Roycroft Inn. Both had excellent speakers and topics. The atmosphere at both confer-ences was great. We improved communications by us-ing our discussion lists, newsletter and website.

I wish to thank all those who worked hard this past year to make these conferences work, as well as those Board members who maintain our newsletter, archives, website, and other activities.

Incoming President Ilona Middleton began her career on the Board and got involved quite quickly, participat-ing in discussions and planning. Marianne Foley, Secre-tary, took Board meeting minutes. Brenda Battleson, Treasurer, handled paperwork, bills, accounts, records and a whole lot more, keeping us organized and healthy as an organization. Nicki Lerczak, Vice Programs Chair, worked hard on conferences, spending extra time con-tacting and visiting meeting sites, developing conference plans, maintaining a timetable that made the confer-ences work so well. Jill Church wore a number of hats: Membership/Promotions Chair and Archivist, all of these being done efficiently and with her usual cheerful-ness. Jill also handled arrangements for Board meetings. Nancy Warren, Nominations Chair, handled the proc-ess of seeking potential candidates and did so well ahead of the deadlines that our election process went smoothly. She also helped with many details and devel-oping ideas for our meetings. Our Councilors, James Bondra and Suzette Hino sought active roles in plan-ning and participated with conferences and Board ac-tivities. Carol Wu continued as our Newsletter Editor, and con-tinues to produce well designed and attractive mailings. Samantha Gust, our webmaster maintained the Chap-ter’s web site, keeping it up to date and useful to mem-bers and potential members. Both Carol and Samantha

have helped to make us more visible and accessible to the library world. Jonathan Coe made an extra special effort this past year, taking over the duties of Program Chair mid-term and kept the planning process rolling smoothly, despite the fact that he was also Past President and already had a long history of working on the Board with enthusiasm and energy. This kind of effort is what makes the WNY/O ACRL so special. All of these people worked well together to make things run so well. Each of these people contributed in the program planning process, membership and special ac-tivities planning, and many other things that add to our association, but that may go unnoticed. As President this past year, my task was made easier and very enjoy-able. It was a very good year. This record is a continuance of our long history of be-ing an active and healthy Chapter. Each year we man-age to ascend to higher levels. Illona and the new Board face the challenge and I believe will continue to meet the needs of our membership and librarianship. But it is not just the Board who have made the Chapter so alive and responsive: You the members have helped to shape this association and to keep its mission rele-vant to your needs. The Chapter contains many active and creative people and they are a source of positive energy to motivate the Board to work harder on improv-ing all the time. My last comment is to remind you all that the Chapter needs you and your input to keep us vibrant. Your in-put can be as simple as contacting us with thoughts and ideas for programs and speakers, or more involved, as becoming a Board member. We welcome your thoughts and encourage your participation at any level that you are able. No matter what your contribution, the Chap-ter and all of your colleagues and friends will benefit. This is a good organization, making our careers more interesting and fun, and providing interaction that is so essential to all that we do. Thank you.

David J. Bertuca Past President

News...

The summer months have indeed been busy ones for the Ontario Council of University Libraries (OCUL), including the training and imple-mentation of SFX (“special effects”). It’s an innovative technology that utilizes Open URL to further facilitate the lives of students by literally being merely a click away from the full-text. The SFX training sessions went smoothly thanks to the skilled expertise of SFX trainers Nettie Lagace and Candice Sterckx. Another implementation is the RefWorks web-based bibliographic citation manager. The product takes all the pain away from having to format bibliographies and even has a handy “view only” function that works well for group projects. The training for RefWorks will take place in the last week of September with RefWorks trainer Linda Bush. Currently in the works are the FAQs for SFX (awaiting approval) and RefWorks (in process). Also, the new Scholars Portal interface is being redesigned and it will be quite “spiffy”. The summer months have been a definite learning curve for all involved that will continue well into the fall. The fall will bring CSA’s IDS to the forefront of the agenda and OCUL will provide training sessions for it.

Hana Alston OCUL Client Services Librarian

Meet Your New Board Members...

Nancy Frazier Councillor

I’m a reference/instruction librarian at E. H. Butler Li-brary, Buffalo State College, where I’ve worked since 1999. In addition to course-related instruction, I’ve taught Library 100: Introduction to Library Research Meth-ods, since 2002. I had the pleasure of teaching Library 100 within the collaborative Learning Community pro-gram at Buffalo State for the first time in fall 2003, and look forward to teaching a new group of first-year stu-dents this fall. Through the WNY Library Resources Council’s ‘Ask Us 24/7’, I coordinate Butler Library’s virtual reference service. I’m an avid writer and have published a chap-ter as well as numerous book and media reviews. I have been an active member of the SUNY Librarians Association, serving as a campus delegate, as secretary on the executive board from 2002-2004, and currently as a member of the instruction committee. In my spare time, I enjoy hunting for bargains at estate sales, hiking, drinking coffee, and reading.

Jonathan Younker Vice President/President-Elect

I am the Electronic Services Librarian at Brock Univer-sity, located in St. Catharines, Ontario. I am a graduate of the MLIS program at the University of Western On-tario. Before joining Brock, I worked at the Fremont Public Library in Mundelein, Illinois, as well as at the Chicago-Kent School of Law in Chicago.

(continued on page 9)

FALL 2004 Page 3

Editor’s Note...

The WNY/O ACRL publishes two newsletter issues each year, once in the fall and another in the spring. This marks the 5th issue I have prepared to date for this association. I have truly enjoyed designing and organiz-ing the submissions. If you have any ideas or sugges-tions on how to improve the newsletter, and/or if you would like to submit for future issues, I want to hear from you!! Please contact me via e-mail, cwu@brocku.ca.

Have a great start to this new academic year!

Fall 2004 Conference...

The Evolving Library:The Evolving Library:The Evolving Library:The Evolving Library: Expressing Ourselves with TechnologyExpressing Ourselves with TechnologyExpressing Ourselves with TechnologyExpressing Ourselves with Technology

October 15, 2004

White Oaks Conference Resort & SpaNiagara-on-the-Lake, Ontario

Featuring

Robert Simon, SUNY Geneseo

Jane Burpee, University of Guelph

Sheryl Knab, WNYLRC

Nora Dimmock, University of Rochester

Terry Martin, VOILÁ Technology, Inc.

Plus

Poster Sessions

Conference Overview

We are extending our reach in a variety of ways these days. From virtual reference to online forms and through creative and accessible web pages, we are creating a comfortable and user-friendly online library space. In order to do our best we need to know our users and the issues we are encountering in this process. Join us for presentations on the users’ searching skills, creating accessible web pages, and a panel discussion on the issues surrounding virtual reference.

For more details, please visit the Chapter’s web sitehttp://www.niagara.edu/library/acrl/

Page 5 FALL 2004

Directions to the Conference...

White Oaks Conference Resort & Spa 253 Taylor Road

Niagara-on-the-Lake Ontario, Canada

L0S1J0

The White Oaks Conference Resort & Spa is one of the premier conference centers in the Niagara region, located only 15 kilometers from downtown Niagara-on-the-Lake. It boasts a world-class conference facility, hotel, spa, and fitness center. To make reservations for overnight accommodations log onto their web site at:

http://www.whiteoaksresort.com Please click on the Red Chair Icon, which says “On Line Room Reservations.” Go to Conference Reservations and select our conference and make your reservation as directed. Our conference passcode is western6908.

Directions

The White Oaks is conveniently located immediately off the Glendale Avenue exit of the Q.E.W, just south of St. Catharines. From Toronto and Hamilton: Follow the Q.E.W. past St. Catharines and take the Glendale Avenue exit. Turn right. The resort is lo-cated on the right. From New York State via Fort Erie/Niagara Falls: Follow the Toronto-bound Q.E.W. Take the Glendale Avenue exit and turn left. The resort is located on the right.

More detailed directions and a map are available on the White Oaks’ web site at:

http://www.whiteoaks.on.ca/Directions/

9:30 - 10:00 Registration, continental breakfast and an opportunity to view poster sessions 10:00 - 10:10 Opening Remarks 10:10 - 11:00 Session One: The WWW and the Searching Skills of Users, Robert Simon 11:00 - 11:20 Coffee break and an opportunity to view poster sessions

Fall 2004 Conference Schedule... 11:20 - 12:10 Session Two: Panel discussion on Virtual Reference, Jane Burpee & Sheryl Knab 12:10 - 1:40 Lunch and a final opportunity to view poster sessions 1:40 - 2:45 Session Three: Accessible web page de-sign, Nora Dimmock & Terry Martin 2:45 - 3:00 Closing Remarks

Calling for Posters...

Western New York/Ontario ACRL

Fall 2004 ConferencePoster Session Proposal

Name: _________________________________________________________________

Affiliation: ______________________________________________________________

Address: _______________________________________________________________

Telephone: _____________________________________________________________

E-Mail:_________________________________________________________________

Title of Poster: __________________________________________________________

*Western New York/Ontario ACRL will supply a standard table and drape.*

Will you need to be close to an outlet? Yes_____ No_____

Western New York/Ontario ACRL strongly encourages the use ofcanned poster sessions due to connectivity costs.

Abstract:How does your poster theme relate to the theme of the Conference?

(200-250 word maximum)

Please send application form by September 25, 2004, to:

Nicki Lerczak, njlerczak@genesee.edu orMichelle Zafron, mlzafron@acsu.buffalo.edu

WNY/O ACRL Fall 2004 Conference Registration Form

Please Print

Name:_____________________________________________________________________________________________________

Institution:__________________________________________________________________________________________________

Work Address:______________________________________________________________________________________________

City: __________________________________________________ State/Prov._____________________________________

Postal /Zip Code: _________________________________ Work Phone: ________________________________________

E-Mail Address: ___________________________________________________________ (required if you would like confirmation)

Already a Chapter Member? Yes _______ No ______

Fees (includes continental breakfast and hot buffet lunch.) Please check one: ___ CN $90 for Canadian WNY/O ACRL chapter members or library support staff **___ US $65 for American WNY/O ACRL chapter members or library support staff **___ CN $105 for Canadian non-members___ US $80 for U.S. non-members___ CN $35 for Canadian full-time library school students___ US $25 for U.S. full-time library school students___ US $40 or CN $55 for attendees presenting a poster session

**Registration deadline: October 1, 2004**

Membership for WNY/O ACRL is $10.00 per year (Canadian at par) and $7.00 for ACRL National members (Canadian at par).

** If you are currently not a member, you may become one and take advantage of the member conference rates. Simply add mem-bership dues to your registration check. All memberships expire as of August 31st each year. If you did not pay your membership for this year, please take the time to do so now.

Check here ____ if you are paying membership dues now. $ 7.00 / $10.00 (please circle one)

Check here ____ if you wish to donate $1 toward our Library School Student Conference Scholarship. Two scholarships are to be awarded at the conference.

Total amount of check: $ __________Receipts will be available the day of the conference. We do not send confirmations by mail.

Please make checks payable to: Western New York/Ontario ACRLPlease mail checks and forms to:

Brenda L. Battleson IMPORTANT NOTE: If your institution will beAcquisitions Department sending payment to WNY/O ACRL for your134 Lockwood Library Building conference fee, please contact Brenda Battleson.University at Buffalo Since institutional checks are often delayed, it isBuffalo, NY 14260 important to notify the treasurer that you wish toPhone: 716-645-2305; Fax: 716-645-5955 be registered.E-Mail: blb@acsu.buffalo.edu

Page 8 W NY /O A CRL NE WS LE TT ER

Have you signed up for

the WNY/O ACRL Listserv? For more details, go to:

http://www.niagara.edu/library/acrl/news.html

Have you renewed your WNY/O ACRL Membership?

All memberships expire on August 31 each year. It’s only $10 ($7 for ACRL national members) to renew or join!

http://www.ala.org/ala/acrl/acrlevents/acrleventsconferences.htm

Brief Notes on the 2004 ALA Conference/ACRL Programs...

FALL 2004 Page 9

I must admit that my first impressions of the confer-ence site were a wee bit negative. As I walked out of the airport terminal, I was overwhelmed by the heat as it hit my face (110 degree heat index, no breeze). I felt like an Eskimo suddenly dropped in the middle of the equator. Add insult to injury, the bus to take me to the hotel broke down or something and no one knew when it would show up. The latest guess for arrival was two hours at the very least. Luckily, if you could get past the heat and into the air-conditioned conven-tion center, it got better. I attended quite a few ACRL programs while there. Rather than go into each of them in-depth, I’d rather mention the some of most salient ideas/concepts/discussions that emerged. With all that is happening in our world today, it will be up to our academic libraries to maintain a record of these events from all points of view and make that in-formation free, open, and accessible to all our students and faculty so that research can continue unhindered and in privacy. This one struck home to me. A discussion ensued that I think also impacts all of us. As you might be aware, a few large corporations are buying up, or merging with, smaller library hardware/software/database companies, vendors and publishers. This will affect all of us. Our budgets will be affected and the consortial philosophy we, as librarians, have embraced. Not to be missed was the discussion of technology to come. The changes will be staggering as we well know. Of particular interest, was the development of software that will give a common interface and searching mode to all our information databases. Now, this one I liked. There were other presentations on new B.I. ap-proaches, selling yourself to your administration, et. al. All in all, I found the conference brought more ques-tions than answers to mind. Perhaps that’s the way it’s going to be as we charge into our future.

I hope these remarks have given you food for thought and certainly for discussion. Have a great new year and I’m looking forward to seeing you at the WNY/O ACRL Fall conference.

Ilona Middleton Medaille College Library

New Board Members...

(continued from page 3)

Michelle L. Zafron Vice Programs Chair

I am a librarian for the Reference and Education Ser-vices department of the Health Sciences Library at the University at Buffalo. My research interests primarily concern fee and free types of virtual reference services. After graduating from the University at Buffalo with my M.L.S. in 2003, I held part-time reference librarian posi-tions at D’Youville College and Genesee Community College concurrently. I also received a B.A. in 1992 from the University at Buffalo in English and Political Sci-ence. In between degrees, I worked as an office manager, a cus-tomer service representative, and as a patient/financial services representative. This, which introduced me to the joys and wonders of health insurance billing, gave me the impetus to realize that I wanted to be a librarian when I grew up. In my spare time, I enjoy writing, cooking, trav-eling, reading—especially the novels of Jane Austen and Terry Pratchett. Like any librarian worth his or her salt, I am forever in search of shelf space.

Interested in learning about other board members? Check out previous issues on the web!

http://www.niagara.edu/library/acrl/newsl.html

Spring 2004 Conference Report...

On Friday April 30, 2004, I attended the Western New York/Ontario ACRL Spring Conference, held at the historic Roycroft Inn in East Aurora, New York. The Roycroft Inn (http://www.roycroftinn.com/) is a his-toric inn that was once the Roycroft Arts & Crafts Community and has retained the Arts & Crafts charac-ter in its furniture and fixtures. The theme of this con-ference was “Marketing Services, Managing Time: What They Didn’t Tell Us in Library School”. Over 90 aca-demic librarians from Western New York and Southern Ontario attended the conference. The conference pro-gram included 3 feature presentations, a series of mini-presentations from UB Library School students, and a number of poster sessions. The first presenter was Doug Horne, from the Univer-sity of Guelph, who spoke on the topic of faculty out-reach and marketing. Doug suggested that librarians are redefining their liaison roles due to changes in modes of communication, information formats, instructional methods, and faculty demographics. Doug provided examples of faculty liaison work at Guelph including the Data Center newsletter, and hosting various events in the Library including “Freedom to Read Week” and a Timothy Findlay donation celebration. Doug stressed the importance of identifying and understanding user needs in order to do effective outreach. Guelph partici-pated in the LibQual survey in order to better under-stand faculty and what they value (working independ-ently and remotely). The library’s web site should be redesigned in response to user needs, be dynamic, and curriculum-based. Emerging modes of outreach include scholarly publishing, object depositories, and online modules. New connections with faculty can be created by cost-sharing to acquire new resources and by moving academic counselling and learning centers into the Li-brary. Other ways Guelph reaches out to faculty is via participation in university governance (Senate, faculty association) and via TUG, OCUL, and other collabora-tive efforts. Doug’s advice was a subtle shift in focus to demonstrate the value librarians bring to the educa-tional process, to be open to new modes of communica-tion, to develop value-added programs and services for faculty, and to ask faculty about the information use, listen to their ideas, and respond.

The second presenter, Helen Salmon, also from the University of Guelph, spoke on the topic of time man-agement for librarians. As technology blurs the distinc-tion between work and home, and economic downturns mean there are fewer hands to do the same work, li-brarians are under even more pressure to manage their time effectively. Helen provided an overview of time management, citing the relevance of Pareto’s principle (20/80 rule) and providing some interesting examples: 80% of a manager’s interruptions come from the same 20% of the people; 80% of the decisions made in meet-ings come from 20% of the meeting time. Helen’s theme was “focus on the right 20%” and she provided practical advice on what works for her in the areas of: planning and prioritizing, scheduling, organizing your-self, managing meetings, delegating, collaboration, deci-sion making, learning to say no, managing interrup-tions, and avoiding procrastination. The final professional presentation was a team effort from Lisa Barnett and Katherine Harris at Ball Statue University Libraries. They spoke on strategies for com-bating burnout and reinvigorating instruction. Burnout is defined as “a response to the chronic emotional strain of dealing extensively with other human beings, particu-larly when they are troubled or having problems” and typically strikes the helping professions (nurses, teach-ers, social workers, and librarians). They provided a checklist of burnout symptoms including physical (e.g. elevated blood pressure), mental (e.g. depression), emo-tional (inability to empathize with patrons), and social (feelings of isolation) symptoms. Sources of burnout include personal (e.g. job expectations), professional (e.g. work overload), organizational (e.g. physical envi-ronment), and societal (e.g. status) sources. Lisa and Katherine’s strategies for combating burnout include personal (e.g. humor), collaborative (e.g. build a support network), and institutional strategies (e.g. modifying the instructional environment). Lisa and Katherine’s inspi-ration for researching and presenting on burnout is their own job environment, where they are very busy instruction librarians in an organization experiencing very high turnover among librarians due to short staff-ing and overwork.

(continues on page 11)

W NY /O A CRL NE WS LE TT ER Page 10

Page 11 FALL 2004 FALL 2004 Page 11

Illona Middleton, PresidentMedaille College Library18 Agassiz Circle, Buffalo, NY 14214Imiddleton@medaille.edu, 716-884-3281 x167

Jonathan Younker, Vice President/President-ElectBrock University LibrarySt. Catharines, ON L2S 3A1jyounker@brocku.ca, 905-688-5550 x4899

David J. Bertuca, Past PresidentArts and Sciences Libraries, SUNY at Buffalo225 Capen Hall, Buffalo, NY 14260-2200dbertuca@buffalo.edu, 716-645-2947 x229

Brenda Battleson, TreasurerAcquisitions Dept., SUNY at Buffalo134 Lockwood Library, Buffalo, NY 14260-2210blb@buffalo.edu, 716-645-2305

Marianne Foley, SecretaryE.H. Butler Library, Buffalo State College1300 Elmwood Ave., Buffalo, NY 14222foleym@buffalostate.edu, 716-878-6301

Jill Church, Membership and Promotions Chair & ArchivistD’Youville College Library320 Porter Avenue, Buffalo, NY 14201churchj@dyc.edu, 716-881-7618

Samantha Gust, WebmasterNiagara University LibraryLewiston Road, Lewiston, NY 14109gust@niagara.edu, 716-286-8031

Contact Information...

(continued from page 10) Five library school students from the University of Buffalo gave brief presentations on various topics (based on research papers) on topics ranging from community outreach of public libraries to labor; pro-viding access to information on Islam and Arab cul-ture; pseudo-science literature in academic collections, providing access to numeric data files, and providing support to distance education law students. During breaks and lunch, there was time to peruse a number of poster sessions prepared by area academic librarians on topics mostly related to library outreach and marketing. Poster sessions have been a feature at these conferences over the past few years and provide

Nicki Lerczak, Programs ChairGenesee Community CollegeOne College Road, Batavia, NY 14020-9704njlerczak@genesee.edu, 585-343-0055 x6418

Michelle L. Zafron, Vice Programs ChairHealth Sciences Library, SUNY at Buafflo120 B Abbott Hall, 3435 Main Street, Buffalo, NY 14214mizafron@buffalo.edu, 716-829-3900 x110

Nancy Warren, Nominations ChairD’Youville College Library320 Porter Avenue, Buffalo, NY 14201warrenn@dyc.edu, 716-881-8116

Nancy Frazier, CouncilorE.H. Butler Library, Buffalo State College1300 Elmwood Avenue, Buffalo, NY 14217fraziene@buffalostate.edu, 716-878-6312

Suzette M. Hino, CouncilorMcGrath Library, Hilbert College5200 South Park Avenue, Hamburg, NY 14075shino@hilbert.edu, 716-649-7900 x360

Carol Wu, Newsletter EditorBrock University Library500 Glenridge AvenueSt. Catharines, ON L2S 3A1cwu@brocku.ca, 905-688-5550 x3266

an excellent opportunity for librarians to promote pro-fessional activities and present research finding to their peers. The presentations from this conference are available on the WNY/Ontario ACRL Chapter’ website at: http://www.niagara.edu/library/acrl/index.html

Linda Lowry

Brock University

Treasurer’s Reports...

WNY/O ACRL Cash Flow9/1/2003 Through 8/31/2004

Subcategory Total

IncomeACRL National reimbursement 329.00

DonationsConf. Scholar. - Can. Exch. (0.28)Student Conf. Scholarship 200.00Total Donations 199.72

Fall Conference Income 2003Refund (65.00)Registration 4,577.93Canadian Exchange (261.43)Total Fall Conf Inc 03 4,251.50

Membership 2003-04Canadian Exchange (49.19)Dues 1,200.00Total Membership 1,150.81

Spring Conference Inc 2004Canadian Exchange (285.72)Registration 5,275.00Registration refund (145.00)Total Spring Conf Inc 04 4,844.28

Total Income 10,775.31--------------

ExpensesBank Charges

ATM fee 2.00Total Bank Charges 2.00

Board Meetings 246.81Fall Conference 2003

Accomodations 2,976.79GST refund (116.37)Honoraria 100.00Scholarships awarded 60.00Scholarships exchange (7.23)Supplies 62.87Total Fall Conf 03 3,076.06

Fall Conference 2004Accomodations (deposit) 538.87Total Fall Conference 04 538.87

Newsletterpostage 127.64printing 494.13Total Newsletter 621.77

Spring Conference 2004Accomodations 3,814.83Honoraria 200.00Scholarships awarded 100.00Travel expenses 375.56Supplies 117.19Total Spring Conf 04 4,607.58

Total Expenses 9,093.09----------------

Income less Expenses 1,682.22=========

WNY/O ACRL Membership 2003-2004

85.7% United States

Members

14.3% Canadian Members

WNY/O ACRL Membership Percentages 2003-2004 Individual Canadian Institutions

(% Canadian members / % entire chapter)

Univ. of Western Ontario (student)

6% / .8%

Univ. of Toronto at Mississauga22.2% / 3.2%

Univ. of Guelph11.1% / 1.6%

Niagara College11.1% / 1.6%

McMaster Univ.5.6% / .8%

Humber College16.7% / 2.4%

Brock Univ.16.7% / 2.4%

York Univ.11.1% / 1.6%

FALL 2004 Page 13

Organization This is a publication of WNY/O ACRL

If undeliverable, please return to:David J. Bertuca Arts and Sciences Libraries 225 Capen Hall SUNY at Buffalo Buffalo, NY 14260-1672

WNY/O ACRL isa not-for-profit organization

We are on the Web!http://www.niagara.edu/library/acrl