newsletter year four

2
over the last several years. I am proud of each and every member of the SAH team for the important role they play in making our hospital a safe workplace” Way to go SAH! SAH was honoured with two awards recognizing out- standing health and safety practices and quality work- places. At the national level, SAH received a Canada’s Safest Employers Award (Silver Level) in the Health Care category at a gala event in Toronto. These awards recognize companies from all across Canada with outstanding accomplishments in promoting the health and safety of their workers. The awards celebrate leaders in a broad range of industry-specific categories, from health care to hospitality, mining and natural resources, transportation, retail, manufacturing and more. Provincially SAH also received a 2014 Quality Healthcare Workplace Award (Gold Level), sponsored by the Ontario Hospital Association (OHA) and the Ministry of Health and Long-Term Care. Health care organizations from across Ontario participated in this program and raised the bar of excellence for quality health care workplaces. “I want to congratulate everyone at SAH on these achievements,” says Ron Gagnon, SAH President & CEO. “This recognition validates the efforts our organization has put into improving health and safety Building on the successful pilot project in the Algoma District Cancer Program, SAH launched a hospital- wide Patient and Family Advisory Council (PFAC). SAH demonstrates a continued commitment to enhance a patient- centred approach to the way we deliver care, recognizing patients as experts in their own care needs and focusing on them, not the providers. Developing Patient and Family Advisory Councils is one approach commonly used to advance patient- centered care. The implementation of the SAH Patient and Family Advisory Council will contribute to the ability to achieve high-quality patient out- comes by listening to the voice of the patient. ICU staff members demonstrating the patient lift system and showcase Canada’s Safest Employer’s Award Safety First! Corporate Patient and Family Advisory Council YEAR FOUR years Do Come True Celebratory Newsletter Corporate PFAC

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Page 1: Newsletter Year Four

over the last several years. I am proud of each and every member of

the SAH team for the important role they play in making our hospital

a safe workplace”

Way to go SAH!

SAH was honoured with two awards recognizing out-

standing health and safety practices and quality work-

places. At the national level, SAH received a Canada’s

Safest Employers Award (Silver Level) in the

Health Care category at a gala event in Toronto. These

awards recognize companies from all across Canada

with outstanding accomplishments in promoting the

health and safety of their workers. The awards

celebrate leaders in a broad range of industry-specific

categories, from health care to hospitality, mining and

natural resources, transportation, retail, manufacturing

and more.

Provincially SAH also received a 2014 Quality

Healthcare Workplace Award (Gold Level),

sponsored by the Ontario Hospital Association (OHA)

and the Ministry of Health and Long-Term Care. Health

care organizations from across Ontario participated in

this program and raised the bar of excellence for

quality health care workplaces.

“I want to congratulate everyone at SAH on these

achievements,” says Ron Gagnon, SAH President &

CEO. “This recognition validates the efforts our

organization has put into improving health and safety

Building on the successful pilot project

in the Algoma District Cancer

Program, SAH launched a hospital-

wide Patient and Family Advisory

Council (PFAC).

SAH demonstrates a continued

commitment to enhance a patient-

centred approach to the way we

deliver care, recognizing patients as

experts in their own care needs and

focusing on them, not the providers.

Developing Patient and Family

Advisory Councils is one approach

commonly used to advance patient-

centered care. The implementation of

the SAH Patient and Family Advisory

Council will contribute to the ability

to achieve high-quality patient out-

comes by listening to the voice of the

patient.

ICU staff members demonstrating the patient lift system

and showcase Canada’s Safest Employer’s Award

Safety First!

Corporate Patient and Family Advisory Council

Y E A R F O U R

years

Do Come True

Celebrator y Newsletter

Corporate PFAC

Page 2: Newsletter Year Four

“I am proud of each

and every member of

the SAH team for the

important role they

play in making our

hospital a safe

workplace.”

Ron Gagnon

Flash Mob in SAH Lobby

EORS to Report Employee Incidents and Hazards

Putting NEER Dollars to Work for Our People

Flash Mob Invades SAH! SAH hosted a Lean Expo in the

Lobby, showcasing the second

wave of Lean projects that

took place that year. Over 200

staff, physicians and volunteers,

including Mayor Debbie

Amaroso and onsite patients

and visitors, attended the

expo.

The beach-themed event

included a surprise flash mob

which was presented courtesy

of over 50 enthusiastic staff

m e m b e r s . T h e E x p o

highlighted changes that the

employees were making to

enhance care.

Several key Transformation

and Lean initiatives were

enhanced including the

integration of the iCcare

Project Wall, expansion of

iCcare wear and making iCcare

visible everywhere!

and contributions of everyone

across the organization. The

NEER rebate was reinvested in

staff training, development and

safety. It was reinvested in the

imp l em en t a t i on o f a n

e l e c t r o n i c L e a r n i n g

M a n a g e m e n t S y s t e m ;

developing staff skills in

communication training; and an

SAH received a

significant NEER

rebate from the

Workplace Safety

and Insurance Board

in recognition of

SAH being a much

safer place to work.

This was a reflection

of the commitment

investment in equipment that

will enhance workplace safety.

All of these investments were

possible thanks to the

dedication of the staff,

physicians and volunteers

across the organization!

designate, and then the

incident is documented

formally in eORS. This

enables managers to

provide timely response

to a hazardous situation

and put controls in place

to protect staff.

As o f October 2014 ,

employees have been able to

report employee incidents and

hazards using the Electronic

Occurrence Reporting System

(eORS). The transition to

electronic reporting went

smoothly and this new system

improves our data collection.

Employees report all incidents

and hazards immediately to the

su pe r v i so r / ma na g er o r

New racking

system in

logistics

Sault Area Hospital’s 5 Year Anniversary Celebration is

Proudly Presented By:

Quiz question—What two safety awards did Sault Area Hospital receive this year?