ng mei xiang's entrepreneur individual assignment
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Company profile
Name of the
company:
QI Group
Address: Headquartered in Hong Kong
Website: http://www.quest.net.my/
Vision “Our vision is to be a leader in the direct selling industry with a
commitment to adhering to the highest standards in professional business practices”
Mission Raise Yourself To Help Mankind (RYTHM)
“Our mission is to help individuals reach their potential and achieve
their goals by offering entrepreneurial opportunities and the highestquality products, and by contributing to the global community
through RYTHM”
Company’s
history:• QI Group started operation in 1998
• After Dato' Vijay Eswaran return to Asia, he co-founded an
MLM company that would eventually grow and expand intowhat is today the QI Group, an e-commerce based
conglomerate with businesses in travel, hospitality, media,
telecommunications, watches, luxury products, wellness,training, and corporate investments
• QI Group has regional offices in Hong Kong, Singapore,
Thailand and Malaysia and a presence in nearly 180 countriesthrough a wide range of subsidiary companies.
Core Values It is summarised by the acronym of S.T.I.R.
Services “We commit ourselves to the service of others through all our daily business operation”
Teamwork “We work together as a unified team with a common goal in order to
achieve the best outcome to the benefit of everyone”
Integrity “We conduct ourselves and all our business dealing with the utmostintergrity, and we treat others with total honesty, professionalism and
genuine respect”
Result Oriented “Whether it is in our business actions or within our philanthropic
activities, we are dedicated to achieving the highest results for our major stakeholders- the company, our independent representatives,
customers, shareholders, employees and the wider community”
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The founder of QI Group -- Dato' Vijay Eswaran
Date of Birth : October 7, 1960
Place of Birth : PenangNationality : Malaysian
Religion : Buddha
Vijay Eswaran, Executive Chairman, QI Group of Companies is not just a
successful entrepreneur, who founded a multimillion dollar global conglomerate, but alsoa bestselling author and a well known speaker. Vijay Eswaran graduated with a socio-
economic degree from the London School of Economics in 1984. Thereafter he stayed onin Europe for a year and did several odd jobs, including working on a construction site in
Belgium, plucking grapes in France and driving a cab in London. It was in the UK that hewas introduced to multi-level marketing, and that prompted him to obtain a professional
qualification from CIMA in the UK, followed by an MBA from the Southern Illinois
University in 1986. He continued doing MLM on a part-time basis while working for Synaptics (an IBM subsidiary) in the U.S., preferring the conventional path of paid
employment. It wasn't until his return to Malaysia, where he was approached by the
Cosway Group to start its Philippines business, which ignited his passion to look at MLMseriously.
The QI group, co-founded by Mr. Eswaran in 1998 is an e-commerce basedconglomerate with businesses diversified into retail, travel and leisure,telecommunications, watches and luxury products, wellness, training and education,
technology and corporate investments. We see ourselves as an International Company.
Hong Kong as a country has an international brand appeal and people in HK are global intheir thinking. So, Hong Kong being what it was, we don’t see ourselves as Asian, but as
international. This has been our strength. Our branding has always been global and with
the internet as our modality there were no barriers - currency, language, economic.Service with quality and affordability for us became our branding.
Whether or not legal trade agreements ever come into place, whether or not
ASEAN works or doesn’t, whether a body like the European Union is ever formed inAsia, we are already there, setting the stage in a sense. It did not need any government
impetus to bring Indians to Malaysia or Malaysians to India, or Singaporeans to China
and Chinese to Singapore. It was the pure economics of demand and supply. If restrictions were taken off, the flow would be that much faster. The only issues
preventing Asia from working together arise from political differences, which have
created artificial barriers. If not, I believe, we would very subtly, silently, but surely,merge to one. And that is the strength is that one does not see from the outside.
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Vijay Eswaran’s reflections on Success
The difference between success and failure is simple; the one who makes it to the
top is the one who lasted, pushed and survived just that little bit longer. Giving up is
easier to do that holding your ground. The only difference is now I’m not going to giveup when others do. There’s nothing secretive about it – it’s about being able to complete
the process.
If only there exist a secret, someone would have found it by now. The real secret
is that each person must find his own recipe. The problem is not with the success itself.
The most dangerous is to be successful the very first time. It’s better to fail before one
succeeds because that is the best way to learn. The most important thing whether yousucceed or fail is always what you learn along the way. The worst failure is to be trapped
in success. I would define this process as crossing a mountain and a valley. It’s necessary
to leave the valley to cross the mountain. For me, the mountain and the valley are both
beautiful. Usually, I leave one and enter the other. The mountain is now very high and we just have to work towards getting to the top
There is no efficient way to success though. The effective path is more likely to
be paved with failures and anguish. Experts are usually the last to perceive success as the
facts tend to get in the way….
The right time and place meets you half way. You don’t move, it will not come.
Success does not respond to wishes. It responds only to definite plans, backed by definite
desires, through constant persistence, perseverance and patience.
Vijay’s thoughts on Spirituality
The path of spirituality is essential to what we do in business. Spirituality has new
meanings. For many, it is a dirty word; for others it is a new-age fad. There are very few
who realise the value of spirituality in day-to-day management of work and life.Spirituality is a force in management. It is in fact a strong business concept.
To me spirituality is no different to life. It is closely intertwined in everything Ido. I don’t find any conflict between business and spirituality. I am not at all interested in
the business of spirituality. But I am more convinced and have long been converted to the
need of spirituality in business. The business of spirituality I do not appreciate but
spirituality in business is an absolute must. Spirituality is a destination. Having nospirituality in business is like a ship with sails billowing in the wind running speedily and
smoothly with no particular direction. Spirituality is the destination that makes the whole
purpose of sailing necessary.
I find no contradiction in being spiritual and being an entrepreneur. To me,
success is defined by certain attributes that apply to both the spiritual and entrepreneurialspheres. Both require patience, perseverance, drive, determination, and discipline. One
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shouldn’t be worried that one is spiritual. How can one not be spiritual? To me, the
physical existence is just an extension of the spiritual. Whether one hopes to enter heaven
or another life, what you have now is this life and you have to make it count. It is bothspiritual and material logic to be at your best in what you do and in every endeavour you
get involved in.
Vijay’s inspirations – Business & Personal
Ironically, a great part of my business inspiration comes from Mahatma Gandhi because most of my management principles are drawn from him. He was not a politician,
nor a general, nor was he a businessman, nor was he a prophet espousing any particular
religion. His life was his message and when he left this world, he created an impact. Hecreated a crater in the mind of man that no other man has been able to do since. And not
many have been able to do before. Also, I find it very practical to apply Chanakya’s
principles of arthashastra when it comes to running business. I can also draw my business
inspirations from people like Martin Luther King or Mandela!
If you are looking at specific business idols, then I would have to mention some
individuals that I’ve had the good fortune of running into, albeit accidentally. I find SamWalton founder of the Wal-Mart chain, at one time the world’s richest man in the world,
very inspirational. I ran into him when I was working after graduation in Arkansas in the
United States. I was visiting Clarksville, Arkansas, where my brother was studying in theUniversity of Ozarks. Sam Walton was a patron of the University and would very often
visit the campus and just sit down and watch the young people walking around. What
struck me most was his simplicity and how down to earth he was. He was very
approachable and I had at least two or three conversations with him over a few weeks back in the early 80s…more than 20 years ago. Those conversations continue to inspire
me till today.
On another occasion in 1982-83, when I was studying in London and driving a
cab to pay my way through school, I picked up this gentleman from the airport. We had
an interesting conversation of no particular significance, about everything under the sunfor more an hour, before it hit me just 20 minutes from the destination, that my passenger
was none other than the legendary JRD Tata. He was just so simple. I admired and
continue to admire this approach to life which he exemplified through his demeanor, hissimplicity.
What I recall from these fleeting memories which continue to stand out is how
very down to earth both these men were. On both occasions, I got a glimpse of their vision. In today’s business world, Richard Branson evokes and inspires me in the way he
continues to prove the world wrong. He appeals to the maverick in me. Also, recently,
after watching the movie Guru, I have been inspired by the life of Dhirubhai Ambani.Closer to where I live, Li-Ka Shing is another business mogul I look up to. He is a man
who made his mark only at the age of 58! Until then, he was a nobody. And now, the
wealthiest billionaire to come out of China.
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Vijay Eswaran on Philanthropy
As far as I am concerned, CSR is just new PR jargon. CSR should not be used asa cosmetic camouflage to show that we are responsible corporate citizens. It should be
the inherent purpose of our being. As a businessman, I definitely agree that profit should
be our driving force. But our primary purpose should be above and beyond profit. To build a better place, a better environment, a better future for our children.
This may sound corny to most and maybe very Gandhian if not archaic in today’sworld, but our company’s motto RYTHM or Raise Yourself to Help Mankind is the
primary purpose I chose to build this company with my partners.
By building this company, I hoped that we would have a vehicle to help build a better world. So, RYTHM Foundation is not just a cosmetic tool to make us look better.
It is to us an ultimate part of why we are in business at all. And eventually we hope
RYTHM Foundation will become equal to our flagship.
Vijayaratnam Foundation is another project, something I established in honour of
my father. My parents have been my first Gurus. And this was my way of paying tributeto my father and thanking him for laying the foundation of my quest for knowledge.
Vijayaratnam Foundation supports the education of young promising Malaysians as well
as activities that enhance tolerance, understanding, health and well being in the
community in the community in which we live.