nimble positioning: strategy and governance for digital by: stephen emmott (uk), j. boye

64
Nimble positioning Stephen Emmott, J.Boye

Upload: j-boye

Post on 18-Jul-2015

168 views

Category:

Internet


0 download

TRANSCRIPT

Page 1: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Nimble positioningStephen Emmott, J.Boye

Page 2: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

About you

● Name, role, employer and background.● What is your key challenge at the moment.

Page 3: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

About me

● Head of Research, J.Boye● Worked in higher education and web/digital

sectors since 1993:○ LSE (2000-2014); King’s College London (1997-

2000); Webmedia (1995-1997); Netmare; Easynet; University of Westminster.

● Academic background in cognitive science.

Page 4: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (2 mins)

What is hidden in picture?

Instruction: look; if you see it, keep quite.

Page 5: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 6: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 7: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (3 mins)

Stephen says...

Instruction: I’ll ask you to do something. Please respond immediately without thinking.

Page 8: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

About this tutorial

● Look at strategy and governance from a practical rather than theoretical perspective.

● Avoid deliberating and procrastination.● Stay grounded in terminology that is current

and shared.

Page 9: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 10: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (10 mins)

Expressed in keywords and phrases, what is strategy in your organisation?

Instruction: discuss; record on mindmap.

Page 11: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 12: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Strategy

“a plan of action designed to achieve a long-term or overall aim”

https://www.google.co.uk/search?q=define+strategy

Page 13: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Key point

Indirect connection between action(s) and outcome(s).

Page 14: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Carl von Clausewitz

Strategy:“the use of engagements for the object of war”

http://en.wikipedia.org/wiki/Carl_von_Clausewitz

Page 15: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Helmuth von Moltke

Strategy:"No plan of operations extends with certainty beyond the first encounter with the enemy's main strength"

http://en.wikipedia.org/wiki/Helmuth_von_Moltke_the_Elder

Page 16: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Helmuth von Moltke

Strategy:"Strategy is a system of expedients."

http://en.wikipedia.org/wiki/Helmuth_von_Moltke_the_Elder

Page 17: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Richard Rumelt

Strategy:“Coherent mix of policy and action designed to surmount a difficult challenge.”

Good Strategy /Bad Strategy

Page 18: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Michael E Porter

Strategy:“[...] the creation of a unique and valuable position, involving a different set of activities.”

What is Strategy?

Page 19: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Michael E Porter

Strategy:“[...] the creation of a unique and valuable position, involving a different set of activities.”

What is Strategy?

Page 20: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Scope of strategy

Corporate

Business unit

Functional: team or individual

Page 21: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Scope of strategy

Corporate

Business unit

Functional: team or individual

Page 22: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Key terms

Page 23: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Aim

“a purpose or intention; a desired outcome”

https://www.google.co.uk/search?q=define+aim

Page 24: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Objective

“a thing aimed at or sought; a goal”

https://www.google.co.uk/search?q=define+objective

Page 25: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Aims and objectives

Page 26: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Activity

“a thing that a person or group does or has done”

https://www.google.co.uk/search?q=define+activity

Page 27: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Activities

Page 28: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Asset

“a useful or valuable thing or person”

https://www.google.co.uk/search?q=define+asset

Page 29: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Assets

Page 30: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (10 mins)

If you are given a strategy, what will happen?

Method: discuss.

Page 31: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Key point

● Aims and objectives [ends] result from activities carried out by or using assets [means].

Page 32: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 33: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (15 mins)

What is governance in your organisation?

Method: discuss; record on mindmap.

Page 34: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 35: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

http://www.lse.ac.uk/

Page 36: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

http://www.lse.ac.uk/

Page 37: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Governance (govern)

“control, influence, or regulate (a person,action, or course of events)”

https://www.google.co.uk/search?q=define+govern

Page 38: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Management

“the process of dealing with or controlling things or people”

https://www.google.co.uk/search?q=define+management

Page 39: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Essential concepts

Page 40: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Role

“the function assumed or part played by aperson or thing in a particular situation”

https://www.google.co.uk/search?q=define+role

Page 41: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Responsibility

“the opportunity or ability to act independently and take decisions without authorization”https://www.google.co.uk/search?q=define+responsibility

Duty to commitments, through decisions and actions.

Page 42: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Authority

“the power or right to give orders, makedecisions, and enforce obedience”https://www.google.co.uk/search?q=define+authority

The power to make decisions and act through people and resources (either directly (e.g., line management) or indirectly (e.g., influence)).

Page 43: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Procedure

“an established or official way of doing something”

https://www.google.co.uk/search?q=define+procedure

Page 44: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Policy

“a course or principle of action adopted or proposed by an organization or individual”

https://www.google.co.uk/search?q=define+policy

Page 45: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Decision

“a conclusion or resolution reached after consideration”

https://www.google.co.uk/search?q=define+decision

Page 46: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Key point

Decisions and outcomes are governed; assets and activities are managed.

Page 47: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Product

“a thing or person that is the result of an action or process”

https://www.google.co.uk/search?q=define+product

Page 48: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Service

“a system supplying a public need such as transport, communications, or utilities such as electricity and water”

https://www.google.co.uk/search?q=define+service

Page 49: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Key point

Products and services often deliver on aims and objectives and are therefore a proxy for these at the functional level.

Page 50: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 51: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Business Model Canvas

https://strategyzer.com/canvas

Page 52: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Business Model Canvas

https://strategyzer.com/canvas

Page 53: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Value Proposition Canvas

https://strategyzer.com/canvas

Page 54: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Business Model Canvas

https://strategyzer.com/canvas

Page 55: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (30 mins)

Identify one person’s key challenge that is shared by or interest to all and map out the aims and objectives that stem from this.

Method: pass the paper + group session using mindmap.

Page 56: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (15 mins)

Identify the current assets available to deliver against the objectives.

Method: group exercise using mindmap.

Page 57: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (15 mins)

Identify the activities carried out by or using the assets.

Method: group session using spreadsheet.

Page 58: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (10 mins)

Map the activities to objectives.

Method: group exercise using spreadsheet.

Page 59: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Exercise (30 mins)

Identify changes to activities and assets required.

Method: group exercise using spreadsheet.

Page 60: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 61: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye
Page 62: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Conclusions

● Strategy equates with position and being able to change position.

● Position is defined by activities and assets.● Aims and objectives seek to indicate the new

position that delivers gains versus pains.

Page 63: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Strategy?

My take:

“Attain and maintain a space (position) that is near to gain but far from pain, in order to maximise benefit and minimise detriment.”

Page 64: Nimble positioning: strategy and governance for digital By: Stephen Emmott (UK), J. Boye

Next steps after this tutorial1. Richard Rumelt’s lecture at LSE titled after his book “Good Strategy/Bad Strategy: the difference

and why it matters” - see https://www.youtube.com/watch?v=UZrTl16hZdk

2. “What is Strategy?” by Michael Porter - see http://hbr.org/product/what-is-strategy/an/96608-PDF-ENG

3. Jeff Bezoz's “1997 letter to shareholders” - see http://benhorowitz.files.wordpress.com/2010/05/amzn_shareholder-letter-20072.pdf

4. Business Model Canvas and Value Proposition Canvas, Strategyzer - see https://strategyzer.com/canvas

And if you can make the time:5. “Good Strategy/Bad Strategy: the difference and why it matters” by Richard Rumelt - see http:

//goodbadstrategy.com/