nli forum july 2013 radical transparency
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NLI FORUM JULY 2013 RADICAL TRANSPARENCY. Colleen Lightbody and Mary-Joe Emde. What is NeuroLeadership. - PowerPoint PPT PresentationTRANSCRIPT
NLI FORUM JULY 2013
RADICAL TRANSPARENCY
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Colleen Lightbody and Mary-Joe Emde
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What is NeuroLeadership
Neuroleadership is the term coined in 2006 by Dr David Rock. It
defines the field of study and exploration that involves looking at
leadership development and human performance improvement
through the lens of understanding how the brain works.
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What is the purpose of this field?
The purpose of the
Neuroleadership movement is to
help organizations of all types fulfill
their potential through better
understanding how the human
brain functions, at an individual,
team and systemic level..
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2012 Summit –Leadership and the Collective
Day 1 – Can radical transparency drive business results –
Dan Radecki / Ryan Smith / Mark Effron
Quick exercise
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Can Radical Transparency Drive Business Results?
Transparency: No Clear definition/research
Search on Psych Net and Academy of Management (Big databases)
Management: 2,598
Leadership: 893
Transparency: 3 (Bridgewater associates and HCL Technologies)
People leaning towards it and we need more examples
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QUALTRICS
• Ryan Smith
• Private research software firm
• FAST GROWING – 20% workforce new in last 90 days
• “We hire people to think and execute” – we can only control their environment
not them
• Therefore Transparency
• Short term focus
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THREE KEY AREAS
1. FOCUS (where are companies focusing)
2. ENGAGEMENT
3. GROWING TALENT
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ODO (Internal system)
• Each employee has Quarterly objectives and results in detail including revenue and satisfaction
targets;
• Weekly snippets of each individual's goals for the week;
– Shared info
– Silent employees noticed
• Up to the minute performance reviews, ratings, and bonus structures;
• Noted successes and failures, with notes for everyone to learn from;
• Career history at Qualtrics
• Meeting notes from all meetings
• Office security camera footage
Sharing and Matching Organisational Objectives with Personal Objectives
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- Distractions
- Conflicting goals
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Reflexive vs. Reflective Systems
Lieberman (2007) Ann Rev Psych
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Reflexive vs. Reflective Systems
X-System (automatic) C-System (controlled)
Ventromedial Prefrontal Cortex (VMPFC) Lateral Prefrontal Cortex (LPFC)
Basal Ganglia (BG) Medial Prefrontal Cortex (MPFC)
Amygdala (A) Dorsomedial Prefrontal Cortex (DMPFC)
Lieberman (2007) Ann Rev Psych
The ACC is important for detecting discrepancies between the expected (or desired) state and the actual state.
It’s like an alarm system, monitoring the environment for “errors” in expectation.
Adaptive in the right dose, if the error detection circuitry fires too often it brings on a state of anxiety.
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Anterior Cingulate Cortex (ACC) detects errors
WOULD YOUPASS THEUNICYCLING CLOWN TEST
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THREE KEY AREAS
1. FOCUS
2. ENGAGEMENT (How do you get engagement quickly into
our objectives)
3. GROWING TALENT
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Certainty
Without certainty, prediction would be very difficult
Brain craves certainty in order to minimize energy constraints on the PFC
Certainty is rewarding and linked to dopamine release
Uncertainty is perceived as a threat and inhibits dopamine release
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Amygdala & Insula Respond to Uncertainty
Mid-InsulaAmygdala
Sarinopoulos et al. (2010) Cerebral Cortex
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Autonomy
Even just the slightest feelingof autonomy can substantially change our brain’s perception of an event
Autonomy and certainty are closely associated
More autonomy can alleviate the stress response
Gallup research – autonomy
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Autonomy & Pain Relief
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THREE KEY AREAS
1. FOCUS
2. ENGAGEMENT
3. GROWING TALENT (How to move away from the political
process)
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Anterior Insula
Ventral Striatum
Ventrolateral Prefrontal
Cortex (VLPFC)
Some key brain regions
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Radical Transparency
• What do you think?
• Applications? Eg Sport Teams, Families, Classroom
• Personal Transparency
NLI FORUM Aug 2013
RADICAL TRANSPARENCY
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Colleen Lightbody and Mary-Joe Emde