nmemployeespro manual

Table of Contents

1Net Monitor for Employees Professional ...........................................................................................................................3Install the Application ........................................................................................................................................................................5Using the Console ...............................................................................................................................................................................7Monitor Remote Computers ...........................................................................................................................................................9RemoteControl .....................................................................................................................................................................................

10Show Message ..................................................................................................................................................................................11Record Desktop Activity ................................................................................................................................................................12Show Your Desktop to Remote Users .....................................................................................................................................13Tools ......................................................................................................................................................................................................14Control Processes ...........................................................................................................................................................................15Internet Control .................................................................................................................................................................................17FAQ ...............................................................................................................................................................................................................

Net Monitor for Employees Professional

(c) EduIQ.com, 2004-2011

[email protected]

Install the ApplicationUsing the Console Monitor Remote Computers Remote Control Show Message / Block Remote Computers Show Your Desktop to Remote Users Record Desktop Activity Tools Processes Internet ControlFAQ

Net Monitor for Employees lets you see what everyone's doing - without leaving your desk. Monitor the activity of all thePCs in your company remotely. Plus you can share your screen with your employees PCs, making demos andpresentations much easier.

What is it useful for?

For monitoring and recording your employees activities on a remote computersFor preventing internet browsing on remote computersFor starting and stopping applications and processes on remote computers.For monitoring students in the classroom to achieve better discipline or, just to assist themwhen they are in trouble (by using the remote control feature).For administrating all computers just from one location � your computer.For presenting your screen to students.For locking students computers while they are waiting for further instructions or assignments.Helping your students by showing your desktop to them.Turning off, restarting, .... remote computers with one click.

What are the major benefits of using Net Monitor for Employees Professional?

Installation and use of the application is very easy since all of the functions can be accessedwith a few mouse clicks.You have complete control over what remote users are doing.This application provides you with a live picture of the remote computer screens. The livescreen (due to some optimizations) does not use a high bandwidth, but even when the lowernetwork bandwidth is required the refresh interval can be enlarged using one mouse click.You can make the presentation by showing your live screen to studentsApplication allows you to take over the remote computer by controlling its mouse and keyboard.The remote computers� screens are represented in the table with a customizable number ofrows as thumbnails.Using this application, you can always see which user is actually logged on to the remotecomputer.Schedule remote computers desktop recording to AVI filesExecute several actions on all remote computers with on clickBlock internet access

Main Features:

Displaying a live picture of a remote computer.You can take control of a remote computer by controlling its mouse and keyboard.More remote screens can be displayed in a table.Computers can be organized in computer groups (e.g. classrooms)A remote screen can be zoomed to an actual size.

nmemployeespro Net Monitor for Employees Professional

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The name of the connected user is displayed.Record remote computers screens to AVI files.Show your desktop to studentsPower off, restart, hibernate, suspend remote computersLog off desktop usersLock workstationControl screensaverBlock internetMulti-monitor supportControl over running processesYou can lock selected remote computersYou can display a message on selected remote computers.When lower bandwidth is required, the refresh interval can be enlarged.Automatic connection to a remote computer is optional.Settings for the agent are encrypted and password protected.Connection to a remote computer is password protected.Access to monitoring the console is password protected. If more users use the same computer,different profiles and access passwords can be set.More monitoring consoles can be connected to the same remote computer - you can monitoryour students from different locations.Application can optionally use encrypted communication.Agent can be remotely installed.Fast users switching is supported.

nmemployeespro Net Monitor for Employees Professional


Install the Application The application consists of two modules that must be installed:

Net Monitor for Employees AgentNet Monitor for Employees Professional Console

Installing the Net Monitor for Employees Agent The "Net Monitor for Employees Agent" must be installed on all remote computers that you want to monitor. To do this, youmust have administrative privileges. Agent can be manually or remotely installed. Remote agent installation is possible only on NT based operating systems (Windows NT 4.0, Windows 2000, WindowsXP and Windows 2003) with administrating privileges. Please note that used port will be automatically open only onWindows Firewall. On all other firewalls you will have to open this port by your self. Remote installation can be done onLAN, WLAN or VPN. The remote installation over the Internet is not possible unless you use VPN network. Manual Installation To manually install an agent please go to remote computer and run the installation program.In the first installation window click on second option Install "Net Monitor for Employees Agent". On the end of installation you will have to configure an agent. To do so please read the chapter Agent Configuration. Remote Installation To start remote agent installations please click on Remote Agent Installation/Configuration button in the AddComputer Dialog. After that this login screen will appear:

You have to enter the information about the user account on the remote computer that has administrator privileges. After successful login please proceed with agent configuration as shown in the next chapter. Agent Configuration

nmemployeespro Install the Application


During installation, you need to type the password that protects the configuration and access to the agent. Here, simplyselect one password and remember it. Note that the default port on which the agent operates is 4495. You can change thisport during installation or, later on (Advanced Configuration tab). If you use a firewall, you must open the used port. Theinstallation program also has additional instructions in reference to configuring the agent. If communication security is an issue (e.g. when you use the application over Internet) you can use encryptedcommunication to protect data streams. Installing the Net Monitor for Employees Agent on Terminal Services (RDP) Server

Application can monitor individual TS (RDP) sessions. In this case agent has to be installed on Terminal Services Serverusing the same procedure as described in previous chapter. Each session uses different TCP port starting with 65000. So if you want to monitor e.g. a 100 sessions then TCP portsfrom 65000 - 65100 has to be open on TS server firewall. You need to add only server to the monitoring console becausesessions will appear automatically.

Installing Net Monitor for Employees Professional Console The "Net Monitor for Employees Professional Console" must be installed on one or more computers from which you wantto monitor the remote computers. To do so, you must login to the computer - from where you want to monitor - as the user that uses this computer (or asadministrator). Next, install the �Net Monitor for Employees Professional Console�. Start the console and type thepassword that you want to use for accessing the console. If more users use the same computer, they must all login to thecomputer using their accounts and set their own password for the console.

nmemployeespro Install the Application


Using the Console Install the ApplicationUsing the Console Monitor Remote Computers Remote Control Show Message / Block Remote Computers Show Your Desktop to Remote Users Record Desktop Activity Tools Processes Internet ControlFAQ Adding Remote Computers in the Console To be able to monitor the remote computers, you must first add them to the console. To do so, click on the "Add Computer"button and complete all fields in the dialog that appears. Add Computer Dialog The dialog has two tabs: Basic Options Tab Advanced Options Tab

Add Computer Dialog's Fields � Remote computer (host or IP)

Enter the network hostname or the IP of the remote computer. When using DHCP on the local network you must enterthe computer name.

� NicknameEnter the name that you want to be displayed to easily identify the remote computer.

� Agent� passwordIn this field, enter the same password used when installing the agent.

� Remote Agent Installation/ConfigurationYou can remotely install and agent on the remote computer. Please see Installation chapter for details.

� TCP PortIn this field, enter the same port used when installing the agent. The default port is 5444.

� Automatically connect at startMark this checkbox if the remote computer should be automatically connected when the �Net Monitor for EmployeesProfessional Console� starts.

nmemployeespro Using the Console


� Automatically connect when disconnectedMark this checkbox if the remote computer should be automatically connected if the connection was interrupted.

� Color Level � Number of displayed colorsSpecifies how many colors will be displayed on the screen. Higher numbers causes higher network traffic.

� Capture alpha-blended areasCapture also alpha blended areas like semi transparent windows, hints,... Warning: This can cause mouse cursorflickering on the remote computer.

Remote Computers List The �Remote Computers List� displays all computers added. The computer icon displays the state of the remotecomputer as displayed in the legend at the end of the list. The commands above the remote computer can be easilyaccessed using the �Object Menu�, which can be invoked using a right mouse click. Install the ApplicationUsing the Console Monitor Remote Computers Remote Control Show Message / Block Remote Computers Show Your Desktop to Remote Users Record Desktop Activity Tools Processes Internet ControlFAQ

nmemployeespro Using the Console


Monitor Remote ComputersRemote Screens Pane

The �Remote Screens Pane� displays the screens (as thumbnails) of all remote computers.

Toolbar

� RowsSets the number of rows in which the remote screens are displayed.

� Refresh intervalSets the refresh interval used for a screen refresh.

� Refresh nowBy clicking on this button, the remote screen is immediately refreshed (useful if you use larger refresh intervals to lowerthe system utilization).

Object Menu

nmemployeespro Monitor Remote Computers


The �Object Menu� can be invoked in three ways:

Right mouse click on the computer name in the �Remote Computers List�Right mouse click on the remote screen in the �Remote Screens Pane�Click on the �Menu� button in the remote screen in the �Remote Screens Pane�

Object Menu Commands

� Zoom Remote Screen�Displays the remote screen in a window using the actual screen resolution.

� Remote Control�Displays the remote screen in a window and allows the user to interact (use mouse and keyboard) with the remotecomputer.

� ConnectConnects to the remote computer if disconnected.

� DisconnectDisconnects from the remote computer if connected.

� Properties�Displays the remote computer properties dialog, identical to the �Add Computer Dialog�.

� Add Computer�Adds a remote computer (see Adding Remote Computers) to the list.

� Remove Computer�Removes a remote computer from the list.

� Remote Agent Installation/ConfigurationYou can remotely install and agent on the remote computer. Please see Installation chapter for details.

nmemployeespro Monitor Remote Computers


Remote ControlRemote control can be started from tree object menu or from from menu on specific remote screen.

nmemployeespro RemoteControl


Show Message / Lock Computers

Using this pane you can show message on remote computers. If you select Block remote computer(s), remote users willnot be able to use mouse and keyboard as long the message is displayed.

nmemployeespro Show Message


Record Desktop Activity

Recording

You can record remote users screens to AVI files. Recording can be scheduled or started manually.

AVI Files Location

AVI files are located on remote computer in \dr subfolder where agent is installed. Network share for this folder can becreated to play those files remotely.

nmemployeespro Record Desktop Activity


Show Your Desktop to Remote Users

Using this pane you can broadcast your screen to remote users. This is useful when you want to make the presentation.

nmemployeespro Show Your Desktop to Remote Users


Tools

Tools can be used to perform various tasks on remote computers e.g. turn off remote computers, open webpage onremote computers...

nmemployeespro Tools


Control ProcessesProcesses Pane

The �Processes Pane� displays the running processes on selected remote computer.

Toolbar

� RefreshRefreshes the list of running processes

� AutorefreshPeriodically refreshes the list of running processes

� KillStops selected processes on selected computer

� Kill all with the same nameStops all processes that have the same name as selected process. Command can be executed on several computersat once.

nmemployeespro Control Processes


Internet Control

Using this pane you can block or allow specific web pages.

nmemployeespro Internet Control


Using this pane you can block specific outgoing network ports to prevent internet browsing.

nmemployeespro Internet Control


Frequently Asked Questions

What should I do if I can't see remote screens?

Where recorded AVI files are stored?

My Antivirus or Antispyware detected your application as dangerous

How to use the application over the Internet?

What indicates the "Not authenticated" status?

Is the license permanent or it expires?

What should I do if I can't see remote screens?

The problem is usually caused by firewall or antivirus software. Windows automatically installs and enables firewall. Makesure that port TCP 4495 is open on remote computer's firewall.

You can try to temporary disable a firewall on remote computer to see if this solves the connectivity problem.

You can read more about enabling ports on Windows Firewall here:

Windows XP:

http://www.microsoft.com/technet/community/columns/cableguy/cg0204.mspx

Windows Vista, Windows 7:

http://www.microsoft.com/technet/community/columns/cableguy/cg0106.mspx

Note that you may have more firewalls installed. Some antivirus programs automatically install the firewall. In this caseyou have to open port on all firewalls.

If you are still facing problems try to use IP instead of hostname when adding computer to the console.

If you need help, please contact us using this email address:

[email protected]

Where recorded AVI files are stored?

AVI files are located on remote computer in \dr subfolder where agent is installed. Network share for this folder can becreated to play those files remotely.

My Antivirus or Antispyware detected your application as dangerous.

When our application become more popular, a lot of antispyware and antivirus programs started to recognize it asdangerous.

Our application does not open any secret doors or anything similar - it just allows you to monitor other computers and thisis enough for antivirus and antispyware production companies to flag it as dangerous.

The only way to avoid this is to put the application on exclusion list.

How to use the application over the Internet?

nmemployeespro FAQ


Setup is highly dependent on your network configuration.

If your remote computers have global IP then you can just open used TCP port 4495 on all firewalls and start using theapplication.

If your remote computers are behind the router, then you will need to configure router also (port forwarding, virtual serverNAT,... - depends on your network architecture).

Agent acts as TCP server. You need to create a new virtual server on your router. Every user needs separate virtualserver on different port. All those ports have to be forwarded to different local IP and to port 4495.

When this is done you have to add computers to the console. Here you use your global IP or hostname for all computers,but you use different port that is equal to your forwarded port.

If you don't have a static IP you can use some free dynamic DNS service like

www.no-ip.com

where you will receive a domain e.g.

your_name.no-ip.biz

that can be used instead of IP.

A program from www.no-ip.com will automatically update a DNS when your IP is changed.

The other more simple solution is to use VPN.

Using VPN will solve all problems regarding NAT and dynamic/local IP addresses, since your network will look like alocal network even when used over the internet. With Windows XP Professional VPN server is already included. You canread more here:

http://www.zdnetasia.com/insight/network/0,39044847,39050037-39000223c-1,00.htm

What indicates the "Not authenticated" status?

The "Not authenticated" status indicates that the password entered during agent installation is not the same as passwordused when adding the computer in the console.

We suggest that you choose Properties in the console (for specific computer - click right mouse button) and enter thepassword again.

You can also check the agent's passwords by opening agent configuration utility using your password.

If you forgot your agent's password, please uninstall agent using our installation package and install it again.

Sometimes problem appear because of console's configuration file corruption. In such case you will have to delete thefollowing folder (and add computers again):

{folder where application is installed}\users

or (on Windows Vista / Windows 7):

C:\ProgramData\Net Monitor for Employees Pro\users

Is the license permanent or it expires?

License is permanent. It never expires. You don't need to renew the license.

nmemployeespro FAQ


nmemployeespro manual

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