no capex? no problem!! - honeywellprocess.com · don’t let your budget dictate your schedule!!...
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Don’t Let Your Budget Dictate Your Schedule!!NO CAPEX? NO PROBLEM!!Jim Tramontana
25 Oct 2016
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
So What’s the Problem?
No CAPEX???
• You want to upgrade…
• You need to upgrade…
• But you can’t upgrade…
• Why?
• Your system is running
• You lack the justification
• You lack the CAPEX
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Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Expect CAPEX to Remain Stagnant…or Worse
CAPEX Challenges are Industry Agnostic
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• Post Recession
investment was not
focused on equipment
refresh
• Commodity prices are
depressed
• USD remains strong
• Internal competition for
CAPEX heightens
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
The Lifecycle Solutions & Services Offering Family
So HOW do We Address this Problem?
Offerings
purchased on a
one time basis
to solve todays
needs
Spot
PurchasesOfferings
purchased on a
contractual
basis, typically
1-5 years that
provide
ongoing
support
Contracted
Service
Programs
Partnerships
with customers
that focus on
delivering the
support
required to
meet mutually
agreed to
outcomes with a
fee adjusted
schedule
Outcome
Based
Partnership
Comprehensive
automation
solutions with
elements of
financing, and
services linked
to asset
performance
Performance
Contracting
Problem:
How do we help
customers
upgrade their
systems given
the current
economic
climate?
???
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Introducing Honeywell Evolution Services!!
Honeywell has a Continuum of Service Offerings to Meet Customer
Needs!!
Offerings
purchased on a
one time basis
to solve today’s
needs
Offerings
purchased on a
contractual
basis typically
1-5 years that
provide
ongoing
support
Contracted
Service
Program
designed to
enable
migrations
without the
need for
CAPEX!
Partnerships
with customers
that focus on
delivering the
support
required to
meet mutually
agreed to
outcomes with a
fee adjusted
schedule
Comprehensive
automation
solutions with
elements of
financing and
services linked
to asset
performance
Spot
Purchases
Contracted
Service
Programs
Outcome
Based
Partnership
Depth of Relationship
Customer
Value
Received
Performance
Contracting
Evolution
Service
Programs
• The industry’s first holistic
automation program!
• Designed to avoid the
required CAPEX investment!
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
What Do You NOT Get with Honeywell Evolution Services?
The Most Customer Friendly Program Honeywell Has EVER introduced!!
• NO BIG CAPEX bill!
• NO BIG annual price increases!
• NO BIG One Time Upgrade fee!
• NO BIG year 1 cash outlay!
• NO BIG obsolescence headaches!
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Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
So What do You Get with Honeywell Evolution Services?
A Single Affordable, Predictable Monthly Payment!!
• Multiyear service agreement aligned with your
automation roadmap
• It provides you…
- The system upgrades you need
- Predefined software maintenance & support
- Predefined hardware maintenance & support
- Maintains software at AGREED TO LEVELS!
- Full change management & tracking
- The ability to have remote diagnostics
- A dashboard to monitor system operation
- An annual health assessment to ensure
optimal performance
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Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
What are Honeywell Evolution Services?
Enables Implementation Through Pure OPEX Funding!!!
• A Service Agreement
- Provides your predefined hardware, software & maintenance
- Includes the predefined, scheduled upgrades
- Incorporates all change management
• Single invoice billed on your schedule
- Monthly, Quarterly, Semi-Annual
• Variable term, typically 5 years
- Can range from 3 to 7 years
• Non-Cancellable Contract
• Auto-Renews at contract end for 6 month increments
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Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
What Benefits Do I Get with Honeywell Evolution Services
No Price Surprises!!
• Keeps your software AT AGREED TO LEVELS!!
• Price increases fixed at the local CPI for contract term
• Manage system changes with Trace Gold Package
• Honeywell Service Node with Performance Analyzers
- Remote connectivity provides a discount but is NOT required!
• Annual validation that the system is performing at optimal
levels
• No need to worry about what software revision your system
is running today
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Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
What’s the Fine Print?
Grab It Before It’s GONE!
• This program will ONLY be available during 2017
- Based on financial performance & demand it will be
re-evaluated at year end
• Options at the end of the contract
- Do nothing
- Enhance and extend
- Return
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Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Let’s talk about Ownership…..
Grab It Before It’s GONE!
• Does your company own your PC’s & Servers or are they
on a refresh cycle?
• If you have fleet vehicles, does your company own them?
• If you buy your upgrade, what do you need?
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Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Let’s talk about Ownership…..
Don’t Let Your CAPEX Dictate Your Schedule!
• Does your company own its PC’s & Servers or are they on
a refresh cycle?
• Does your company own its fleet vehicles?
• If you buy your upgrade, what do you need?
• With Honeywell Evolution Services, you are paying for use
of the system
- If acquisition is desired you can purchase it at any time
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CAPEX!!
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Customer Expenditure Flow Comparison
Predictable Monthly Payments!
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Honeywell Evolution Services Expense
Traditional CAPEX Acquisition
• Situations examined
SESP customers
Saved 5-10% over
contract term
Saved 20-30% year 1
Non SESP customers
Saw up to a 15% increase
over contract term
Saved 40-60% year 1
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Questions??
13
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Appendix
15
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Solutions for Very Different Customer Needs
Honeywell Evolution Services is Designed to Deliver Migrations
• Assurance 360 is a support
agreement
• Customer owns the system
• Service is not predefined, they are
driven by agreed to outcomes
• Includes Performance Manager
• Honeywell is accountable
• Fee adjusted schedule based on
service level achievement
• Migrations are built into initial scope
to ensure a supportable platform
OPEX
CAPEX
Assurance 360
OPEX
Honeywell
Evolution Services
• Evolution Services is a migration
agreement
• Honeywell owns the system
• Services are predefined
• Performance is managed by the
customer
• Customer is accountable
• No fee adjustments
• Migrations ARE the objective
Honeywell Proprietary - © 2016 by Honeywell International Inc. All rights reserved.
Three Offerings…Three Different Objectives
Why Put Off to Tomorrow, What You Can do Today?
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Lifecycle Management Evolution Services Assurance 360
Contract TypeSupport agreement & payment plan
for a future migrationMigration agreement Support agreement
Component ownership Customer Honeywell Customer
Services providedSESP & Parts Management until a
migration can be performed.
Predefined services required to migrate
and maintain an optimized system
Whatever services are required to
meet mutually agreed to outcomes
Who is responsible for
System performance?Customer Customer Honeywell Performance Manager
Who is responsible for
System availability?Customer Customer Honeywell
Fee Schedule Fixed Fixed Fee adjusted based on performance
Objective of Contract Support until you can upgrade Execute a migration Support & maintain your system
Funding CAPEX/OPEX OPEX CAPEX/OPEX