nordstrom, inc. domestic usa routing guide routing guide is the only authorized source of...

NORDSTROM, Inc. Domestic USA Routing Guide

Updated: May 9, 2018

NORDSTROM ROUTING GUIDE 2

SECTION 1: INTRODUCTION ..................................................................................................................... 4 How to Get Started ............................................................................................................................... 4 Shipping Guidelines.............................................................................................................................. 5 Small Package Shipments ................................................................................................................... 5 Collect/Prepaid Shipments ................................................................................................................... 5 Shipping Timeframes (Ship Windows) ................................................................................................. 6 International Shipments ........................................................................................................................ 6 Shipment Destinations ......................................................................................................................... 7

SECTION 2: SHIPMENT PREPARATION ................................................................................................... 8 General Rules ....................................................................................................................................... 8 PO Verification ...................................................................................................................................... 8 Nordstrom Order Verification System (NOVS) ..................................................................................... 9 Maximum Shipment Weight Limits ....................................................................................................... 9 Carton Dimensions Required on Surface and Air Shipments .............................................................. 9 Volume Shipments ............................................................................................................................. 10 Declaration of Value ........................................................................................................................... 10 Palletization of Freight ........................................................................................................................ 11 How to Provide a Unique Bill of Lading Number for an EDI 856 ASN ............................................... 12 Bill of Lading Preparation ................................................................................................................... 12

SECTION 3: SPECIAL HANDLING ........................................................................................................... 13 Shipments Requiring Special Handling .............................................................................................. 13 Hazardous Materials........................................................................................................................... 13 Designer Apparel ................................................................................................................................ 14 Consignment Orders and 881/569 HauteLook ................................................................................... 14 Customer Owned Goods Repair Claims ............................................................................................ 14 Furniture and Residential Shipments ................................................................................................. 14 Gourmet Foods ................................................................................................................................... 15 Jewelry and Watch Shipping Procedures .......................................................................................... 15

SECTION 4: FREIGHT INVOICING AND INQUIRIES ............................................................................... 20 Freight Invoicing and Reimbursement................................................................................................ 20 Freight Chargeback Inquiries ............................................................................................................. 20 Refusals and Related Charges .......................................................................................................... 21

SECTION 5: CARRIER PAGES ................................................................................................................. 22 A. DUIE PYLE .................................................................................................................................... 22 A. DUIE PYLE – Gilbert ...................................................................................................................... 23 BTX Global Logistics .......................................................................................................................... 25 CTE – RJR ......................................................................................................................................... 27 CTE – California Transport Enterprises ............................................................................................. 29 Gilbert ................................................................................................................................................. 31 New Penn – Gilbert ............................................................................................................................ 33 NorCon, LTD. ..................................................................................................................................... 35 OAK HARBOR FREIGHT ................................................................................................................... 37 UPS FREIGHT - LTL .......................................................................................................................... 38 UPS Small Package ........................................................................................................................... 39 XPO LOGISTICS ................................................................................................................................ 42

SECTION 6: ORIGIN STATE PAGES ........................................................................................................ 43 ALABAMA (AL) ................................................................................................................................... 43 ALASKA (AK) ..................................................................................................................................... 45 ARIZONA (AZ) .................................................................................................................................... 46 ARKANSAS (AR) ................................................................................................................................ 47 CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918 ......................................... 49 CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969 ......................................... 50 CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 ..................................... 51 CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 ............................................... 52 COLORADO (CO) .............................................................................................................................. 53 CONNECTICUT (CT) ......................................................................................................................... 54 DELAWARE (DE) ............................................................................................................................... 55 DISTRICT OF COLUMBIA (DC) ........................................................................................................ 56 FLORIDA (FL) .................................................................................................................................... 58 GEORGIA (GA) .................................................................................................................................. 59 HAWAII (HI) ........................................................................................................................................ 61 IDAHO (ID) ......................................................................................................................................... 62

NORDSTROM ROUTING GUIDE 3

ILLINOIS (IL) ...................................................................................................................................... 63 INDIANA (IN) ...................................................................................................................................... 65 IOWA (IA) ........................................................................................................................................... 66 KANSAS (KS) ..................................................................................................................................... 68 KENTUCKY (KY) ................................................................................................................................ 70 LOUISIANA (LA) ................................................................................................................................. 71 MAINE (ME) ....................................................................................................................................... 72 MARYLAND (MD) ............................................................................................................................... 73 MASSACHUSETTS (MA): All Zip Codes ........................................................................................... 74 MICHIGAN (MI) .................................................................................................................................. 76 MINNESOTA (MN) ............................................................................................................................. 77 MISSISSIPPI (MS) ............................................................................................................................. 78 MISSOURI (MO) ................................................................................................................................. 80 MONTANA (MT) ................................................................................................................................. 82 NEBRASKA (NE) ................................................................................................................................ 83 NEBRASKA (NE) (cont.) .................................................................................................................... 83 NEVADA (NV) .................................................................................................................................... 85 NEW HAMPSHIRE (NH) .................................................................................................................... 87 NEW JERSEY (NJ) ............................................................................................................................ 88 NEW MEXICO (NM) ........................................................................................................................... 89 NEW YORK (NY): New York City and Long Island Metro Area Zip Codes Prefixes 100-119 ........... 90 NEW YORK (NY): Zip Code Prefixes 120-149 .................................................................................. 90 NORTH CAROLINA (NC) ................................................................................................................... 92 NORTH DAKOTA (ND) ...................................................................................................................... 95 OHIO (OH) .......................................................................................................................................... 96 OKLAHOMA (OK) ............................................................................................................................... 96 OREGON (OR): .................................................................................................................................. 98 PENNSYLVANIA (PA): EXCLUDING ZIPS 179-181, 183-185, 189-196 ......................................... 100 PENNSYLVANIA (PA): For Zip Code Prefixes 179-181, 183-185, 189-196.................................... 102 PUERTO RICO (PR) AND U.S. VIRGIN ISLANDS (VI) ................................................................... 103 RHODE ISLAND (RI)........................................................................................................................ 104 SOUTH CAROLINA (SC) ................................................................................................................. 106 SOUTH DAKOTA (SD) ..................................................................................................................... 108 TENNESSEE (TN)............................................................................................................................ 109 TEXAS (TX) ...................................................................................................................................... 110 UTAH (UT) ........................................................................................................................................ 111 VERMONT (VT) ................................................................................................................................ 112 VIRGINIA (VA) .................................................................................................................................. 113 WASHINGTON (WA)........................................................................................................................ 115 WEST VIRGINIA (WV) ..................................................................................................................... 117 WISCONSIN (WI) ............................................................................................................................. 119 WYOMING (WY) .............................................................................................................................. 121

SECTION 7: MISCELLANEOUS INFORMATION ................................................................................... 122 Shipping Guidelines from U.S. Mainland to Hawaii .......................................................................... 122 Shipping Guidelines from U.S. Mainland to Puerto Rico .................................................................. 122 Shipping to HauteLook ..................................................................................................................... 123 SCAC Code Listing........................................................................................................................... 123 Expense Offset Policies ................................................................................................................... 124 Freight Agreement Codes/Descriptions ........................................................................................... 124 Freight Chargeback Codes/Descriptions ......................................................................................... 125

SECTION 8: STORE/DC LIST.................................................................................................................. 126 Store/DC Look-Up Process .............................................................................................................. 126 Nordstrom Product Group Orders .................................................................................................... 126 Manhattan NYC Full Line Stores ...................................................................................................... 126 Pre-Allocation Stores ........................................................................................................................ 126

APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS ................................................................. 133 APPENDIX B: SAMPLE NORDSTROM FREIGHT PARTNERSHIP ...................................................... 138 APPENDIX C: SAMPLE BILL OF LADING ............................................................................................. 139

NORDSTROM ROUTING GUIDE SECTION 1: INTRODUCTION 4

SECTION 1: INTRODUCTION

How to Get Started Purpose of this Guide The Nordstrom Routing Guide provides instructions on carrier selection and shipping specifications for all Domestic Purchase Orders with an FOB point in the United States. Carrier selection is based on:

• Shipment point of origin (state or zip code)

• Shipping method/routing mode

• Shipment weight

• Ship To Distribution Center or Consolidator How to use this Guide Please review the Shipping Guidelines section of this manual carefully. Violation of the instructions and/or rules contained in these guidelines may result in refused shipment(s) and/or additional charges to the supplier. You may use this guide to identify which carrier to use for any given shipment and to determine whether any special handling is required by either Nordstrom or the carrier for that shipment. Please note that the information in this guide is updated periodically and can change without notice. We do not recommend that you print any section of this guide. Please refer to the online version of the Routing Guide found at www.nordstromsupplier.com to make sure you have the most current information available. Finding the Authorized Carrier for Your Shipment Follow these steps to identify the authorized carrier for your freight shipment to Nordstrom:

• Consult Maximum Shipment Weight Limits (in Section 2: Shipment Preparation) to calculate the total weight of your shipment.

• Refer to Section 8: Store/DC List to determine which Distribution Center is associated with the store(s) on your Purchase Order (PO).

• Determine which authorized shipping mode – Air or Surface – has been specified on the PO.

• Go to the Origin State Pages (Section 6) and select the page for the state (or zip code area) from which the shipment will originate.

o Review the ‘General Rules’ section of the State Page. o Locate the chart, about mid-page, containing column headers ‘Ship To DC’, ‘PO

Specifies Surface’, ‘PO Specifies Air’. o Determine what DC(s) you are shipping to, the weight you are shipping (NOTE:

Refer to ‘General Rules’ for instructions on how to calculate weight) o Determine the shipping mode from the Nordstrom PO you are shipping o Locate the authorized carrier based on mode, weight, and DC you are shipping

to. o Note: It is possible to have more than one carrier by DC—be sure to check

carefully. After identifying the authorized carrier for your shipment, refer to the Carrier Pages (Section 5) for specific instructions on shipping with this carrier. For More Help Please email [email protected] with any carrier or shipping questions.

http://www.nordstromsupplier.com/

mailto:[email protected]


Shipping Guidelines Who May Authorize Carriers This routing guide is the only authorized source of instructions about carrier selection, receiving addresses and shipping specifications for Domestic Purchase Orders (POs). Nordstrom Buyers may select the shipping method for a PO, but they are not authorized to select the carrier. If the carrier name that appears on the PO does not agree with the authorized carrier as determined by the Routing Guide, please contact [email protected] Failure to comply with this routing guide places full liability for loss or damage on the supplier.

• Deviation from these instructions without approval of the Nordstrom DC Traffic office, or Nordstrom Corporate Transportation office may result in a $100.00 handling charge, which will be deducted from your invoice.

• If you choose to send your shipment via a carrier not authorized by Nordstrom, your shipment must be sent prepaid. If you opt for collect billing via a carrier not authorized by Nordstrom Traffic, Nordstrom reserves the right to either refuse the shipment or reverse the freight charges back to the shipper. Use of any carrier or shipping method (routing) not specifically authorized in this guide or by Nordstrom Traffic will result in the supplier paying all transportation charges, regardless of whether or not Nordstrom might have incurred lower or higher transportation costs with the unauthorized shipping method.

Supplier/Shipper Benefits When suppliers follow the Nordstrom Routing Guide instructions on carrier selection and shipping, they enjoy several benefits, including:

• Discounted carrier rates when sharing freight costs with Nordstrom;

• Pre-scheduling and prioritization of shipments for delivery at the Ship To DC.

Small Package Shipments In an effort to decrease the number of small package shipments received at our Distribution Centers, Nordstrom requests that your shipping dock make every effort to consolidate packages/Purchase Orders FROM your single shipping location TO the Nordstrom Ship To DC so that your shipments may meet our standard shipment criteria...

Collect/Prepaid Shipments All shipments to Nordstrom must be sent ‘Collect’ or ‘Bill Third Party’ via an appropriate authorized carrier, with the exception of Parcel Post shipments. Small Package shipments on UPS must be billed to Nordstrom’s Third-Party Bill To account, (see UPS pages in section 5 ‘Carrier Pages’ for details). POs that stipulate ‘Vendor Pays Total Freight’ should be shipped ‘Collect’, or ‘Bill Third Party’ via an authorized carrier as explained in this guide. Nordstrom will deduct any freight charges owed from the next check remittance... This is typically advantageous to the shipper, as they are able to take advantage of Nordstrom’s contracted rates. Nordstrom will not reimburse shippers for any ‘prepaid’ shipments, whether via authorized or non-authorized carriers... Should you accidentally ship ‘prepaid’ via an authorized carrier, please contact [email protected] for assistance with rebilling the freight charges to Nordstrom. See also Section 4 ‘Freight Invoicing and Reimbursement’ Note: Suppliers are responsible for any loss and/or damage associated with prepaid shipments



Unauthorized Carriers The following rules apply when shipping via a carrier not listed in this guide:

• The merchandise must be shipped PREPAID (including any accessorials involved with delivering per our guidelines);

• The merchandise must be delivered to the destination DC (or store if not delivering to a DC) within the shipping window on the PO.

• Your prepaid carrier must contact our DC’s for delivery appointments prior to the delivery attempt. At the time of contact the carrier must present your bill of lading number, carrier pro#, ship date, PO numbers and carton count per PO.

Shipping Timeframes (Ship Windows) The PO shipping window (i.e., ‘Not Before date’ to ‘Not After date’), indicates the first and last date that merchandise may leave the shipper’s dock. . Merchandise shipped outside of this shipping window may be refused by the DC’s or the carrier, and if accepted by a DC may result in a chargeback... If one of the shipping window dates falls on a weekend or a holiday, the order must be shipped on the weekday following the earliest ship date or prior to the latest ship date in order to be considered valid. If for any reason the supplier cannot meet the latest ship date, an extension may be requested from and granted only by the Nordstrom buyer who owns the Purchase Order. In all cases, the Routing Guide instructions on carrier selection must be followed. Buyers are not authorized to give instructions on carrier selection. Failure to comply with this guideline will result in the supplier being held liable for all freight and handling costs incurred.

International Shipments Nordstrom participates in the Customs Trade Partnership Against Terrorism (C-TPAT). Nordstrom will not be responsible for international freight charges nor will we act as the importer of record for Customs and Border Protection clearance or Importer Security Filing. The price you negotiate with Nordstrom should include all costs associated with producing the product and importing it into the United States. Important: If your order is sourced outside of the United States and the domestic Purchase Order states ‘FOB factory’, it is incorrect and/or invalid. The correct term of sale on the Purchase Order should be ‘Delivered Duty Paid’ (DDP), and the named DDP point should be the United States Border Crossing City. The DDP Location is determined by the shipper. Nordstrom will not act as or be listed as the Importer of Record. When shipping from outside of the United States, you will be the shipper of the merchandise and your carrier will bill you for the freight movement from your factory to the DDP location. This freight cost is at your expense and will appear on the freight bill as prepaid by the shipper. All domestic PO shipments originating in Canada or Mexico must be shipped PREPAID to your United States Border Crossing City at least 2 days prior to the PO cancel date. Nordstrom takes ownership and is responsible for freight charges that are incurred after the cargo clears U.S. Customs at the Border Crossing City. If your PO is DDP, it is regarded as a domestic purchase order. For authorized routing, reference your United States Border Crossing City to determine the state or zip code page to use in the Routing Guide as your Origin State for carrier selection. All Nordstrom DC’s regard the ship date from your United States Border Crossing City as the actual domestic PO ship date. If a PO sourced outside of the United States shows the term of sale as ‘FOB factory’, contact your Nordstrom buyer to alert them that this PO is being sourced outside of the United States and that ‘FOB factory’ is an improper term of sale for future POs. International shipping points with ‘FOB factory’ on a Domestic type order are invalid and can be refused.


Shipment Destinations Nordstrom Distribution Centers Ship to the Nordstrom Distribution Centers listed in Section 8: Store/DC List, unless the buyer has provided an override Ship-To DC on the PO Direct-to-Store

Direct-to-Store If Ship-to is a store number rather than a DC number, the PO is considered a ‘Direct-to-Store’ PO. Please contact [email protected] and provide the following PO details to receive shipping instructions:

• PO number

• Ship from City, State, Zip

• Ship-to: Direct-to-Store number

• When ready to ship

• When needed in store

• Total weight of shipment.

• CC the Nordstrom buyer you are working with For Designer Merchandise please refer to Page 15 of this guide. Nordstrom Rack Exception Purchase Orders If you your Nordstrom purchase order is coded with PO type ‘PM’ it is considered a Rack Exception PO. All cartons on this order should be routed to one DC location. If the PO is a ‘Bulk Pack’ Rack PO these orders are typically routed to a single DC location (can be any DC). The Nordstrom Rack buying office should have previously notified you of these exceptions, and what DC(s) to route your cartons to. If you have any questions on what DC’s to route your cartons to, please contact your Nordstrom Rack buyer. ASN and GS1-128 Label Requirements For ‘Bulk Pack’ the ASN requirement for bulk shipments is that there is one ASN per ship-to location (DC). Standard ASN requirements still apply; there must be one ASN per shipment per DC per day with a unique sub-BOL number in the REF*BM segment of the ASN data. In the case of bulk shipments, the ‘Mark-for’ segment is the DC. The GS1-128 Label ‘Mark for’ location for bulk-pack shipments would be the ship-to DC.


NORDSTROM ROUTING GUIDE SECTION 2: SHIPMENT PREPARATION 8

SECTION 2: SHIPMENT PREPARATION

General Rules We urge all shippers to consolidate their shipments to the smallest possible number of shipments per week (as PO shipping windows permit). The heavier the shipment, the more economical the freight charges. This is especially important to shippers if they are sharing freight costs via Freight Agreements and/or PO Freight Allowances. If your warehouse ships numerous small package shipments each day or week, please contact us at [email protected] and we will be glad to help you review your carrier selection process to ensure correct interpretation of the Nordstrom Routing Guide. Shipment Definitions Shipments fall into three general categories:

1. Gilbert and NorCon Consolidation Shipping States If the state of origin page lists Gilbert, A. Duie Pyle/Gilbert, New Penn/Gilbert or NorCon as the carrier/consolidator, then a shipment is defined as all cartons for all POs going to all DC’s on a given day. The sum total weight of your entire shipment for the day will determine the appropriate carrier to contact for cargo pick up.

2. A.Duie Pyle, CTE, UPS Freight, XPO Logistics, Oak Harbor Freight and BTX Global For these carriers, a shipment is defined as all POs and cartons shipping to a single DC on a single day. If you are shipping to 4 DC’s on a given day, then you would be sending a total of 4 shipments (one per DC).

3. Small Package Carriers: UPS, FedEx Express, US Mail For these carriers, a shipment is defined as each package.

PO Verification

All shippers are required to verify their POs with the carrier at the time of scheduling a pickup for their shipment to Nordstrom. EXCEPTIONS: This PO Verification requirement is not valid for; a) UPS Small Package shipments b) HauteLook shipments shipping to Nordstrom’s East Coast Fulfillment Center (881)

Carriers must verify that the shipper’s POs are valid and that they are ready to enter the Nordstrom Transportation pipeline prior to issuing a Pickup Number and scheduling a pickup. Carriers will not schedule a pickup until they have confirmed that the POs are valid. Shippers have access to the Nordstrom Order Verification System (NOVS) website, which enables them to check the status of their POs. However, shippers must continue to verify their POs with the carrier. The validity of a PO is dependent upon the actual ship date, which is the day the carrier signs for the POs on the shipping dock.

Please refer to the Carrier Pages (Section 5) to locate contact numbers and PO Verification instructions for the specific carrier your company will be using for shipping. NOTE: All shippers are required to ship within the Nordstrom PO shipping window, regardless of an ‘Accept’ or ‘Refuse’ message from NOVS. In all cases, shipping outside the ship window could result in a freight chargeback or refusal at the DC.



Nordstrom Order Verification System (NOVS) Shippers may check the status of their POs via the Nordstrom Order Verification System (NOVS), which is available on Nordstrom’s Supplier Portal (http://portal.nordstrom.com). Each authorized member of your company who wishes to access NOVS must register and acquire their own user ID and password. Typically, your Accounts Receivable Department will have completed the Supplier Portal set-up process and will act as the Administrator for all of your company’s individual accounts. If your company does not currently have access to the Supplier Portal, please contact us at [email protected].

Maximum Shipment Weight Limits The following standard shipment weight limits are covered in this guide:

• Maximum surface shipment per DC: up to 10,000 pounds or up to 1,800 cubic feet

• Maximum air shipment per DC: 2,000 pounds Charges for surface shipments are assessed based on the higher of two values:

• The actual weight of the shipment – OR –

• The dimensional weight of all cartons within a shipment, as calculated using the following formula: H x W x L = Cubic Inches x 0.000578704 = Cubic Feet x Cartons = Shipment Cubic Feet

Sample Dimensional Weight Calculation

Height (In

Inches)

Width (In

Inches)

Length (In

Inches)

Cubic Inches

Factor Cubic Feet

Number of

Cartons

Total Cubic Feet

36’ 27’ 30’ 29,160’ 0.000579 16.88 24 405.12

If your shipment exceeds 10,000 pounds per DC or 1,800 cubic feet per DC, please review the Volume Shipments guidelines below. Maximum Carton Dimensions/Weights The maximum cartons dimensions are (in inches) 36x27x30 The maximum weight per carton is 50 lbs. Please refer to the ‘Carton and Labeling Requirements’ section of the Full Line and Rack Supplier Compliance Manual found at nordstromsupplier.com for more detailed information.

Carton Dimensions Required on Surface and Air Shipments Our carrier programs require the shipper to provide accurate carton count by size (dimensions) on your Bill of Lading or Airway Bill at time of shipment. For Example: 4 ctns @ AA X BB X CC 10 ctns @ CC X DD X EE

http://http/portal.nordstrom.com



Volume Shipments Contact Nordstrom at least 3 business days prior to your requested ship date for instructions; Surface shipments (per DC);

• Weighing more than 10,000 lbs. or having a cubic measure greater than 1,800 cubic feet Air shipments (per DC);

• Weighing more than 2,000 lbs.

To schedule a volume load, pick up, please email [email protected] .

• Your shipping dock must be accessible to a standard 53-foot tractor-trailer combination.

• Cartons are to be floor loaded into the trailers. However, if the entire load will fit on the trailer using pallets this can be allowed, but only if the pallets are not double stacked. Loads that are received double stacked may incur an unloading chargeback. The chargeback amount will be deducted from your invoice.

• Same Day Cancellation of a Volume Load Pickup may result in a chargeback for Truck Ordered, Not Used.

• When shipping multiple POs, we ask that you make every effort to load by PO number, keeping all POs in close proximity to facilitate ease of count confirmation at the DC receiving dock.

• Carriers typically allow two hours load time per trailer. Detention time begins after the second hour. The vendor must make every effort to load the trailer within two hours. In cases of extreme detention, the vendor may be subject to a chargeback to cover the resulting detention charges. If applicable, this charge would be deducted from your invoice.

• Any add-on cartons to the shipment must be either emailed to [email protected] Nordstrom pays for full Valuation Insurance on all volume shipments. Do not put a release value on the bill of lading. Bills of lading must be marked with the designated DC number and address.

• The shipper must apply a numbered seal to all loads and this number must be noted on the bill of lading. Failure to properly seal the trailer transfers all shortage liability to the shipper.

If you have any questions about volume shipments, email [email protected] .

Declaration of Value Do not declare value on surface or air shipments, except in the following cases:

• When shipping Jewelry or Watches via the US Mail system. When shipping Jewelry or Watches to departments 89, 589 and 696. See: Jewelry/Watch Shipping Procedures (in Section 3: Special Handling).





Palletization of Freight Nordstrom DOES NOT require palletization of freight being shipped on a Volume Load, or through our consolidators Gilbert, NorCon, and CTE. Nordstrom REQUIRES the palletization of cartons when shipping on LTL carriers direct to Nordstrom DC’s. This rule does NOT apply to shipments to Nordstrom Consolidators CTE, Gilbert, and Norcon. We recommend you consult with the carrier about palletizing prior to arranging a pickup. Follow these instructions when palletizing freight: Shipments direct to Nordstrom DC’s via Nordstrom carriers UPS Freight, XPO Logistics, Oak Harbor Freight, and BTX Global:

• All cartons on the pallet must be plainly visible to allow for accurate carton count.

• DO NOT mix cartons for different DC’s on the same pallet

• Stack the heaviest weight cartons on the bottom row

• Use your best judgment based on burst strength of the cartons being stacked and overall stability of the pallet when building the pallet. Keep in mind the door height of the truck you’ll be loading the pallet onto, do not stack cartons on pallet higher than 6 feet/72”.

• After carrier has counted the cartons on the pallet, shrink-wrap the pallet using heavyweight film wrapped as tightly as possible to ensure stability, especially including any single cartons on the top row. Use clear plastic film.

• Nordstrom requires its carriers to sign for cartons. If a carrier is unable to confirm the number of cartons tendered for any reason (i.e. due to carton stacking method or lack of visibility for shrink-wrapped pallets), shipper must either resolve the conditions that prevent the carrier from an accurate count, or accept responsibility for any shortages upon delivery to Nordstrom.

• Absolutely do not mark or note the Bill of Lading: ‘x pallets said to contain y number of cartons.’ If freight is tendered to a Nordstrom carrier in a ‘Said-To-Contain’ manner and the correct numbers of pallets are received, all carton shortages will be treated as a vendor short-shipment.

• Your Bill of Lading must contain a total carton count by DC, and the number of pallets by DC that are being shipped. Shippers must require the driver to sign for the total carton and pallet count by DC that they are receiving for all live-loaded shipments.

• You must list the pallet weight separately on the BOL by DC, i.e. ‘2 pallets, 50 lb. pallet weight’. Shipments via Nordstrom carriers NorCon or Gilbert (IF carrier approves palletized pickup):

• All cartons on the pallet must be plainly visible to allow for accurate carton count.

• Cartons should be palletized BY DC for the majority of your shipments. A very limited exception is provided for the following situations: If there is only a small quantity of cartons left after palletizing by DC, the last pallet may contain mixed DC’s provided it is clearly labeled as ‘MIXED DCS’.

• Stack the heaviest weight cartons on the bottom row

• Loading the pallet more than six feet high is not recommended; use your best judgment based on burst strength of the cartons being stacked and overall stability of the pallet when building the pallet.

• After carrier has counted the cartons on the pallet, shrink-wrap the pallet using heavyweight film wrapped as tightly as possible to ensure stability, especially including any single cartons on the top row. Use clear plastic film.

• Nordstrom requires its carriers to sign for cartons. If a carrier is unable to confirm the number of cartons tendered for any reason (i.e. due to carton stacking method or lack of visibility for shrink-wrapped pallets), shipper must either resolve the conditions that prevent the carrier from an accurate count, or accept responsibility for any shortages upon delivery to Nordstrom.

• Absolutely do not mark or note the Bill of Lading: ‘x pallets said to contain y number of cartons.’ If freight is tendered to a Nordstrom carrier in a ‘Said To Contain’ manner and the correct numbers of pallets are received, all carton shortages will be treated as a vendor short-shipment.


How to Provide a Unique Bill of Lading Number for an EDI 856 ASN The VICS Standard Bill of Lading Number A Bill of Lading (BOL) number is a unique identification number assigned by the shipper and is mandatory for all Bills of Lading and Master Bills of Lading. For more information, please visit the VICS website (www.vics.org) or call (609) 620-4590. Companies Sending EDI Shipments Companies sending shipments via EDI must create a unique BOL (VICS) number to serve as a tracking number for each shipment. This unique number must not be reused for at least 18 months. The BOL number must consist of a maximum of 20 alpha or numeric characters. Special characters such as dashes cannot be used. For further information on Nordstrom BOL requirements refer to our EDI 856 ASN Mapping Document at www.nordstromsupplier.com Companies Sending Non-EDI Shipments Companies sending Non-EDI shipments must create a unique BOL number to serve as a tracking number for each shipment. The BOL number must consist of a maximum of 20 alpha or numeric

characters. This unique number must not be reused for at least 18 months.

Bill of Lading Preparation Detailed carrier-specific bill of lading instructions are provided in the Carrier Pages (Section 5), Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading).

http://www.vics.org/

http://www.vics.org/standards/bol/

NORDSTROM ROUTING GUIDE SECTION 3: SPECIAL HANDLING

13

SECTION 3: SPECIAL HANDLING

Shipments Requiring Special Handling The shipment types discussed in this section require special handling above and beyond the general shipping guidelines provided in the previous section.

Hazardous Materials Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting each hazardous material shipment. Documentation for all Air and Ground Delivery Service shipments must be in compliance with IATA or 49 CFR regulations. Shippers must comply with any additional FAA or other government regulations in effect at the time of shipment. Shipping Hazardous Materials via Air Shippers should ship only those articles that are authorized for air shipment (as of the ship date) in IATA’s Dangerous Goods Regulations, and must follow the labeling and shipping requirements as set forth in these regulations. Copies of these regulations may be ordered by calling 800-716-6326, or online at www.iata.org Shippers must also comply with any additional Federal Aviation Administration (FAA) or other official requirements in effect at the time of shipment. Hazardous materials may only be shipped via Air if this has been requested in the Purchase Order shipping method field. All other articles not specifically authorized for air shipment must be shipped Surface. If a shipment authorized for Air does not qualify for air shipment, contact the destination DC Traffic Office or [email protected] for instructions. Shipping Hazardous Materials via Surface Shippers must follow the labeling, classification and shipping instructions set forth in the 49CFR regulations. Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting each hazardous material shipment UPS and Hazardous Materials Shipments containing hazardous materials, as defined in Title 49 of the United States Code of Federal Regulations (49 CFR), must be shipped in accordance with the Dangerous Goods Regulations or 49 CFR in effect at the time of shipment. UPS also has its own requirements for shipping Hazardous Materials. Go to UPS.com and enter ‘Hazardous Materials’ in the search field for a list of Hazardous Materials related topics. Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting each hazardous material shipment.

http://www.iata.org/



14

Designer Apparel Nordstrom departments 87 (Designer 1), 614 and 630 (Designer 2) are considered Designer Apparel departments. Vendors shipping to these departments should ship as follows: 808/568 Designer Web All Designer merchandise (above departments) for Store 808/568 must be sent to:

Store 808/FC 599 Store568/FC 569

Nordstrom Direct 7700 18th St. S.W.

Cedar Rapids, IA 52404

PH (319) 846-4000 Fax (319) 846-4208

Nordstrom EC Fulfillment Center 30 Distribution Drive

Elizabethtown, PA 17022

PH (717) 366-1300

All European-Sourced Designer Apparel Merchandise Except for stores 808 and 568 as noted above, vendors shipping for Nordstrom departments 87 (Designer 1) 614 and 630 (Designer 2) should continue to utilize DC 699. Please refer to the PO Header for further details.

DC 699

839 Commerce Drive - Collington Center Upper Marlboro, MD 20774-7421

Phone (301) 390-7800

Fax (301) 390-1229

All Domestically-Sourced Designer Apparel Merchandise Please note that Vendors shipping to Department 86 (American Designer Sportswear Collection) should follow the standard routing for their State as found in the Store / DC List and State Pages.

Consignment Orders and 881/569 HauteLook Consignment and HauteLook Purchase Orders do not appear in our carriers’ PO Verification systems. HauteLook: Please advise our carriers that the PO is a HauteLook PO for our East Coast Fulfillment Center. They will arrange the pickup. Consignment: When verifying a PO with a carrier, please be sure to indicate that you are shipping a Consignment. The carrier will contact one of our DC’s and the DC will verify in RMS that your PO is a Consignment order and that it is good to ship at this time. The DC will then instruct the carrier to accept your request for pickup. Failure to notify the carrier that a PO is a Consignment order will result in a refusal message response.

Customer Owned Goods Repair Claims With the exception of fine jewelry/watches and heirloom/one-of-a-kind Nordstrom items, Customer owned repair claims should be shipped via UPS 2nd Day Air. ‘REPAIR’ will need to be printed in the ‘Reference 1’ field on UPS.com or WorldShip. If the repaired Customer Owned goods are fine jewelry/ watches or heirloom/one-of-a-kind Nordstrom items, please refer to the FedEx Express Fine Jewelry and Watch DVX Shipping Instructions below. If the claim was generated at a Distribution Center, ship to the generating DC. If the claim was generated at a store, ship to the generating store.

Furniture and Residential Shipments


15

All furniture shipments and some residential shipments require special handling. For instructions on furniture and residential shipments, please send email to [email protected], identify yourself as a furniture or residential shipper.

Gourmet Foods Vendor/Suppliers shipping candy that is chocolate and /or perishable to must ship SURFACE Method to DC with transit time within 3 days to deliver on/by Thursday unless otherwise indicated by specific PO terms. Perishable items such as chocolate and candies must be labeled ‘perishable food item’ on the Bill of Lading. If items are shipped via Air carrier in a cold pack containing dry ice, the shipper must declare ‘On Dry Ice’ on the Bill of Lading and on the carton’s outside label. Refer to the Nordstrom Full Line and Rack Supplier Compliance Manual (Section 6: Packaging and Carton Label Requirements), available at www.nordstromsupplier.com, for marking and labeling instructions. For further assistance on gourmet food shipments (especially chocolates and perishables), please contact Nordstrom Corporate Logistics via email at [email protected].

Jewelry and Watch Shipping Procedures Nordstrom Purchase Orders that consist of jewelry and watch items destined for departments 89, 589 and 696 which require Declared Value protection based on the invoice value at the time of shipment. Shipments for these departments may be sent via UPS or prepaid via USPS (United States Postal Service) per below instructions. Shipments destined for departments 28, 30, 35, 64, 161 and 484 are exempt from these special handling procedures and should be shipped following our standard routing process (see applicable Origin State Page). Shipping Jewelry and Watches via UPS When shipping jewelry or watches via UPS, it is very important that the correct packaging, labeling and account number be used. All of these instructions are designed to ensure that your shipment arrives at its destination without loss, damage or delay. Shippers must follow these instructions exactly in order to be reimbursed for lost or damaged packages. Failure to do so will result in the shipper being liable for any loss or damage incurred with the shipment. UPS High-Value Waiver When shipping on Nordstrom’s High-Value 3rd Party UPS account number you must first have completed the UPS High-Value Waiver process in order to be covered under the UPS High-Value liability policy. This process is conducted by a local UPS security team and involves a review of the shipper’s packaging and handling process, and other metrics that impact security. This process can take two-three weeks to complete, so it is very important to get started on it right away. Contact your local UPS account representative to arrange. Important: Any loss or damage to merchandise shipped on Nordstrom’s High-Value account, without the shipper having completed the High Value Waiver process could result in the shipper being responsible for the loss.





16

Creating a UPS shipment ▪ You must create your UPS shipment on a UPS system like World-Ship, I-Ship, UPS.com, or other UPS-Package-

Level Detail compliant shipping system, and use a system-generated shipping label on each carton. Hand-written UPS shipping labels are not permitted, and if used will result in the shipper being liable for any loss, damage or delay.

▪ An ‘end of day’ manifest upload must be performed at least daily, to make sure that your shipment details are uploaded to UPS. Failing to do so could result in delayed visibility to tracking information for your packages, or denial of declared value coverage by UPS in the event of loss or damage. Check with UPS if you have any questions about this process, and to confirm that your system is compatible.

▪ The Nordstrom PO number you are shipping must be entered in one of the Reference Fields. ▪ The Nordstrom department number, found on your purchase order, must also be entered in one of the reference

fields, i.e. ‘Dept. 89’, or ‘Dept. 589’ or ‘Dept. 696’ etc. ▪ Do not include PO. number or department number on the same line as the consignee name/address of your

shipping label. This information belongs in the reference fields as described above ▪ For packages that will contain items with a declared value of $1,000 or more, it is recommended that you create a

duplicate shipping label per carton by using the ‘reprint label’ function of your shipping system. This duplicate label will be applied to the inner carton (see ‘Packaging Procedures’ below) as extra protection in case the label on the outer shipping carton is somehow damaged or removed. IMPORTANT: Do NOT create a new shipping label for this task—make sure you are only reprinting (or photocopying) an existing label.

Nordstrom UPS 3rd Party Account Number Unless shipping pre-paid, you must use the Nordstrom High-Value Third-Party UPS inbound account number for all Nordstrom shipments to Nordstrom DC’s and stores. Contact Nordstrom at [email protected] to receive the correct UPS account number. Please provide the following information when requesting the Nordstrom Account number:

▪ Vendor name ▪ Shipper name (if different than vendor name) ▪ Nordstrom PO number that you will be shipping ▪ State in your message that you are a Fine Jewelry shipper ▪ Very Important: If you are shipping an N-Direct Drop Shipment, please state this information as well as

these shipments require the use of a different account number.

Nordstrom will respond with the account number as soon as possible, but not later than the next business day. This account number must be used to bill freight and declared value charges third-party; ‘Collect’ or ‘Bill Receiver’ options will not be accepted, and will result in charges being billed directly to the shipper by UPS.

Declared Value Guidelines (for shipments to Nordstrom stores or DC’s) It is very important that all shipments for Fine Jewelry departments destined for a Nordstrom DC or store be shipped with values declared per below table. IMPORTANT: Nordstrom will not reimburse shippers for loss or damaged shipments for which our Declared Value guidelines were not followed.

Invoice Value per Package Value to Declare

$100-$299 Do not declare value

$300-$1,999 Actual invoice value

$2,000-$4,999 $5,000

$5,000-$50,000 Actual invoice value

$50,000 is the maximum allowable declared value per package If the invoice value is more than $50,000 per package, split the shipment between as many packages as required to keep the maximum declared value per package at $50,000 or less. If the shipment cannot be split (i.e. one item valued at more than $50,000) please contact [email protected] for instructions on how to ship.

Customer-Owned Goods/Repaired Items

Declare the total value of the merchandise (as represented by the originating store’s documentation) including any additional value added by the shipper (i.e. updated setting, etc.) for every package. Note: For any package with declared value of $1,000 or more, a Proof of Pickup document will print along with your shipping label. This document MUST be signed by your UPS driver upon pickup. The shipper should also request that the driver scan each of your packages at time of pickup so that UPS will receive a pickup scan for these packages as soon as the pickup is completed.



17

Service Levels Refer to the table below for the appropriate service level to choose by ship day.

Service Level Table (for shipments to Nordstrom stores or DC’s)

Ship Day UPS Second Day

Air UPS 3-Day Select

UPS Ground (to Zone 2 locations)

UPS Ground (to Zone 3 locations)

Monday X X X

Tuesday X X X

Wednesday X X X

Thursday X X X

Friday X X X

Note: When shipping with 3-Day Select service level, you will need to select ‘other’ as the packaging type in your label creation process. This will allow user to declare value per instructions. How to determine the UPS Zone for your Destination To confirm the correct UPS Shipping Zone, follow these instructions: Go to UPS.com. You do not need to log-in for this information.

▪ Select the ‘Shipping’ tab from the row of tabs near the top of the screen. ▪ From the ‘Additional Shipping Resources’ menu on the right side of the screen, click on the ‘View Zone & Rate

Charts’ link ▪ Under ‘Packages and Services, Choose Your Location’ click on the ‘48 Contiguous States’ link ▪ After the page loads, scroll down to the ‘Download Zone Charts’ menu, and type your origin (ship-from) zip code in

the space provided. Click the blue ‘Download’ button ▪ Open the Excel file that downloads, and find the zone by service level for all destination zip codes based on your

shipping zip code. You will find the Ground Destination Zone listed in column B ‘Ground’. You may wish to keep this chart as a reference for any future shipments.

Locate the zip codes for each of the DC’s (or stores if shipping direct to store). Note the ones that fall in Zone 2 or Zone 3. These you will ship via Ground service level per chart below. For all other zones ship using service level listed in chart below; do NOT ship via Ground Weight Breaks for UPS High-Value Shipments

• Add the total weight for all PO’s shipping to the same DC on the same day

• Consult table below for routing instructions

Ship to DC PO Specifies Surface or Air

89 299 399 499

569/881 599 699 799

Weight Carrier

1-200 lbs. UPS (see Service Level Table

above)

201+ lbs. Contact [email protected]

for carrier instructions



18

Packaging Procedures All jewelry and watch shipments sent to Nordstrom via UPS must be double boxed to ensure that they are securely packaged. Please follow these shipping and packaging procedures exactly:

• Place the jewelry and/or watch item(s) in a plastic bag.

• Place the plastic bag in a UPS Small Box or other sturdy corrugated cardboard carton, taping the bag to the bottom of the carton to prevent any rattling or shifting inside the box. Mark the top of this inner box with the correct Nordstrom store number, PO number and department number.

• If you created a duplicate shipping label (as recommended in ‘Creating a UPS Shipment’ above), apply the extra label to the inner carton---this will allow UPS to deliver the carton should the shipping label on the outer carton become damaged or lost.

• Verify the shipping value and contents per your company’s security procedures and seal the box.

• Place the small box inside a UPS medium or large box or other sturdy corrugated cardboard carton, adding packing material as needed to prevent the inner box from moving during transit, and then seal the outer box.

• Attach the UPS shipping label to the top of the outer carton.

Carton Markings The outside of the shipping carton must not provide any indication (including label or brand names) that the shipment may contain jewelry, watches or other high value items. In addition to the shipping label (see ‘Creating a UPS Shipment’ above), each carton should be marked with the following information:

• Nordstrom PO number

• Nordstrom store number

• Nordstrom Department Number (i.e. ‘D 89’, ‘D 589’, ‘D 696’ etc.)

• Write on the carton the month shipped, as the month number with a circle around it. (i.e. a package shipped in December would be represented by a circled number ‘12’)

Do NOT use a UPS Drop-Box or UPS Store for shipment. You must contact UPS and ask for a pickup if you do not already have a daily pickup with UPS. Nordstrom Direct Drop Shipments If you are shipping in the Nordstrom Direct Drop Ship program, please contact the N-Direct team at [email protected] for information about declared value and service levels for these orders. Important: You will be shipping on a different UPS account number than the one used for shipments to DC’s or Stores. Contact your N-Direct Drop Ship team or [email protected] to receive the correct account number for drop-ship orders. Shippers/vendors are required to track all Nordstrom fine-jewelry shipments and to obtain full proof of delivery information If you are unable to confirm delivery of any package within 24 hours (excluding weekends/holidays) after the scheduled delivery date, you or your designated representative must report the package missing on UPS.com. UPS will conduct a search for the package, and if the package cannot be located and delivered, they will send the shipper a Damage/Loss Notification Claim letter, which allows the shipper to begin the claims process (see below). Shipper must also notify the Nordstrom buyer of the missing cartons by tracking number, with [email protected] on copy. Filing a Claim for Loss or Damage on UPS.com The shipper is responsible for filing all loss/damage claims with UPS on UPS.com. If your package fails to deliver within 24 hours (excluding weekends/holidays) after the ‘expected delivery date’ (found in UPS.com Tracking), follow these instructions: Lost Shipment Claims with Declared Value

• Go to UPS.com

• Select the ‘Support’ tab

• In the ‘Browse by Topic’ section, locate ‘Receiving Your Shipment’ in the menu, and click on ‘File a Claim’

• Under ‘Report Package Problem’, enter the requested package details. This will initiate the tracer process. This can take 7-10 business days to complete.

• If the package is unable to be located, UPS will send you a Damage/Loss Notification claim letter, which you will need in order to begin the claims process.

• Follow the claims process described in detail on UPS.com

• Once the claim is approved, the shipper will receive a check from UPS for the invoice amount or the declared value amount, whichever is less.





19

Lost Shipment Claims for invoice values less than $300 File a Claim with UPS as instructed above. UPS will pay approved claims up to a maximum of $100/shipment directly to the shipper. The shipper will need to email [email protected] with the following detail in order to be reimbursed by Nordstrom for the difference between the amounts recovered from UPS and invoiced amount.

• Tracking number of lost package

• Nordstrom P.O. Number

• Nordstrom store/DC the package was packed for/destined to

• Copy of the invoice for the contents of the package

• Copy of the UPS Damage/Loss Notification Letter

• Copy of the UPS remit to the supplier

• Supplier contact (email and phone)

• State in the subject line of the email ‘UPS Claim’ and include the DC number the claimed package was destined for so that it can be sent to the correct claims department.

Damaged Shipments with Declared Value The Nordstrom D.C. (or store if sent store-direct) will notify the shipper of any cartons received damaged, with contents damaged or missing. Nordstrom will provide digital photos of the damaged carton(s) and/or contents whenever possible, plus a description of the damaged or missing items. The shipper will then be responsible for filing a claim with UPS on UPS.com. UPS will pay approved claims directly to the shipper, including declared value shipments.

• Go to UPS.com

• Select the ‘Support’ tab

• In the ‘Browse by Topic’ section, locate ‘Receiving Your Shipment’ in the menu, and click on ‘File a Claim’

• Follow the step-by-step instructions.

Damaged Shipment Claims with invoice values less than $300 The Nordstrom D.C. (or store if sent store-direct) will notify the shipper of any cartons received damaged, with contents damaged or missing. Nordstrom will provide the shipper with digital photos of the damaged carton(s) and/or contents whenever possible, plus a description of the damaged or missing items. The shipper will then be responsible for filing a claim with UPS on UPS.com (see ‘Damaged Shipments with Declared Value’ above for instructions). UPS will pay approved claims up to a maximum of $100/shipment directly to the shipper. The shipper will need to email [email protected] with the following detail in order to be reimbursed by Nordstrom for the difference between the amount recovered from UPS and the invoiced amount.

• Tracking number of damaged package

• Nordstrom P.O. Number

• Nordstrom store/DC the package was packed for/destined to

• Copy of the invoice for the contents of the package

• Copy of the UPS Damage/Loss Notification Letter

• Copy of the UPS remit to the supplier

• Supplier contact (email and phone)

• State in the subject line of the email ‘UPS Claim’ and include the DC number the claimed package was destined for so that it can be sent to the correct claims department.

Shipping Jewelry and Watches via USPS The following rules apply to jewelry and watch shipments sent via US Mail for departments 89, 589 and 696:

• Surface: Use Registered Mail.

• Air: Use Express Mail.

• Declare and pay for full replacement value on all shipments. o Registered Mail offers insurance of up to $25,000 per carton. o Express Mail offers insurance of up to $5,000 per carton.

• Mark all cartons with the correct Nordstrom store/DC number, PO number and department number. (Please refer to Section 6: Packaging and Carton Label Requirements in the Nordstrom Full Line and Rack Supplier Compliance Manual, available at www.nordstromsupplier.com, for marking and labeling instructions.)

• Proof of postal charges is required.


NORDSTROM ROUTING GUIDE SECTION 4: FREIGHT INVOICING AND INQUIRIES

20

SECTION 4: FREIGHT INVOICING AND INQUIRIES

Freight Invoicing and Reimbursement All shipments must be sent to Nordstrom ‘Collect’, or ‘Bill Third Party’. There are specific requirements for UPS small package shipments (see UPS carrier pages for details). Use of any carrier or shipping method (routing) not specifically authorized in this guide or by Nordstrom Traffic will result in the supplier paying all transportation charges, regardless of whether or not Nordstrom might have incurred lower or higher transportation costs with the unauthorized shipping method. Nordstrom does not reimburse vendors for prepaid shipments sent via carriers not authorized by Nordstrom Traffic or Nordstrom Corporate Transportation offices. Nordstrom will not accept any accessorial charges from carriers not authorized in this guide, even if the freight charges are prepaid. These charges must all be billed to the shipper—consult with your carrier about how to correctly set up your BOL to have any of these accessorial charges billed to your account. If you accidentally ship ‘Prepaid’ instead of ‘Collect’ or ‘Bill Third Party using one of our authorized carriers and you wish to have the charges re-billed to Nordstrom, please contact [email protected] and provide the following information:

• Shipper name

• Vendor name/vendor number

• Carrier used

• Pro number/tracking number(s)

• Ship Date

• Request to re-bill to Nordstrom

• We will contact you within 2 business days regarding your request Note: Re-bill requests must be made within 60 days of ship date. Requests made later than 60 days will be denied. If at any time you are not clear about which carrier to use or have any other questions, email us at [email protected].

Freight Chargeback Inquiries Please note that all freight chargeback inquiries must be made within twelve months of the shipping date, in order to ensure the fastest possible resolution of any disputes, we encourage suppliers to avoid accumulating inquiries for monthly, quarterly, seasonal or annual review and to submit any questions promptly, preferably within 60 days of the shipping date. A Freight Chargeback Statement listing chargeback reason(s) and itemized shipment information for each chargeback are emailed to vendors every Wednesday after it has been deducted from your check. These statements are emailed using address on file with our Nordstrom Supplier Offset Fees team. If you are currently not in receipt of these emails or you wish additional contacts receive this information, please email [email protected] and we can update our records. If you still have questions about your freight chargebacks after receiving the Freight Chargeback Statement, you may send your inquiry along with the Freight Chargeback Statement and supporting documentation (which may include a copy of the signed Bill of Lading, buyer email, your Freight Contract Agreement, PO showing the freight allowance, etc.) to the Traffic department at this Ship To DC for your PO. The DC name and email address is listed in the upper right-hand corner of the Freight Chargeback Statement. Inquiries on POs shipped more than twelve months ago and/or submitted without supporting documentation will not be addressed. 38B




NORDSTROM ROUTING GUIDE SECTION 4: FREIGHT INVOICING AND INQUIRIES

21

Refusals and Related Charges This section outlines the supplier’s liabilities and responsibilities when Nordstrom refuses a non-compliant shipment or Purchase Order. Reasons for Shipment/Purchase Order Refusals Some of the reasons shipments and/or Purchase Orders may be refused by Nordstrom are:

• The PO number on the Bill of Lading or package label is missing or invalid. NOTE: On shipments containing multiple PO numbers, a single invalid or missing PO number may result in refusal of the entire shipment.

• The Purchase Order and/or shipment is non-compliant and has been refused because: o The order was shipped outside the shipping window, either prior to the Earliest Ship Date or after the

Latest Ship Date o The order has been cancelled, is not on file or is not activated in our system. (Please be sure to verify all

Purchase Orders before shipping.) o The order contains unauthorized substitutions, overages or defective goods. o The shipment was delivered to the wrong Ship to DC. o The shipment was sent Collect on Delivery (COD), even when shipped via UPS and/or Parcel Post. o Your Prepaid (house carrier/non-routing guide carrier) or Hand Carry deliveries/POs were shipped after the

Latest Ship Date. o Your carrier did not pre-schedule a delivery appointment at the Ship to DC 24 hours prior to delivery. o Your carrier is not the Nordstrom authorized carrier identified in this manual and the goods were shipped

after the Latest Ship Date. Fees Assessed for Refused Shipments When a shipment or order is refused, the supplier will be held liable for the following:

• Return freight fees

• $100.00 handling fee

• Inbound freight charges

• Any charges incurred due to the refused shipment (i.e., redelivery and storage charges) If a shipment qualifies for refusal but is nevertheless accepted by Nordstrom, the supplier may still be held liable for the above charges or fees via freight offset charges. Refused Shipment Handling and Liability Refused goods routed through Gilbert, NorCon or CTE (Consolidators) may be held on hand at the Consolidator’s facility. The Consolidators will notify the shipper whose name appears on the bill of lading if the shipment or order is refused or undeliverable. Storage charges are accumulated until the Consolidator receives both disposition instructions in writing and payment of charges from the shipper. All refused goods received at a Nordstrom facility will be returned to the vendor at the vendor’s expense. Return Authorization stickers will not be used on refused merchandise. If the vendor chooses not to receive this returned refused merchandise, the merchandise may be destroyed, salvaged through jobbers, or sold in our off-price channels. Supplier bears full liability for loss or damage on refused shipments resulting from non-compliant shipments or Purchase Orders, and improper shipping, packaging or labeling. Recalls Only a Nordstrom merchant or buyer is authorized to recall a refused shipment or PO. The Nordstrom merchant or buyer must contact the appropriate Ship to DC Traffic Office in order to initiate any recall action

NORDSTROM ROUTING GUIDE SECTION 5: CARRIER PAGES

22

SECTION 5: CARRIER PAGES

A. DUIE PYLE

Website: www.aduiepyle.com For Verifying PO and Pick-Up Scheduling - • Call :1 800 523-5020, Ext. 1996 Strategic Accts -Please identify yourself as a NORDSTROM shipper

• Email: [email protected] • SCAC Code - PYLE Bill of Lading Instructions/Shipment Addressing Consigned to: NORDSTROM DC# ____ DC Street Address DC City, State, Zip Code Mark Freight Charges ‘COLLECT’ In the ‘Bill Freight Charges To’ field, fill in as below: NORDSTROM, Inc. c/o Veraction 3400 Player’s Club Pkwy, Ste 300 Memphis, TN 38125 Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores.

• Refer to Section 8: Store/DC List to determine Store #s associated to each DC #. Special Note for palletized LTL shipments: ▪ DO NOT ship more than 7 pallets per BOL per day

o If shipping 8 up to 13 pallets per day, route via BTX Global in Carrier Pages section. o 14 pallets per BOL or more email [email protected] o Email [email protected] for assistance.

▪ DO NOT ship pallets higher than 72” maximum ▪ Chargebacks will result for failing to follow these instructions ▪ Create an individual shipper’s Bill of Lading as follows:

Step Action

1 Make out one Bill of Lading document:

• For each DC;

• For each day. 2 Mark the Bill of Lading ‘collect’. 3 Include the following information on the Bill of Lading:

• Shipper’s name; • Shipper’s address; For each verified Purchase Order, list: • Purchase Order number; • Number of cartons by PO number; • Department number by PO number; • Weight in LBS.by PO number; • Accurate carton count by size dimensions; • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight on the last page.

4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.)

• Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.

Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact [email protected] with questions.






23

A. DUIE PYLE – Gilbert Verifying PO and Pick-Up Scheduling

• Call: 1 800 523-5020 Ext. 1996 * Identify yourself as a NORDSTROM Shipper

• Email: [email protected] • SCAC Code - PYLE

Master Bill of Lading Address CONSIGNED TO: NORDSTROM C/O A. Duie Pyle – Gilbert 1000 Industrial Avenue Keasbey, NJ 08832-0186 Sub Bill of Lading Address

• Nordstrom DC# only, NO DC Address Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Time Line and Procedure for PO Verification, To Schedule a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pick up you must:

• Verify all POs that will be physically presented to the carrier driver on the requested pickup day.

• Edit your Bill of Lading and physical cartons to match. Only valid POs may be presented to the carrier driver.

• Your ASN 856 must match your Bills of Lading and physical cartons exactly!

• Key Matching Fields: Bill of Lading numbers, DC number, carton count by PO number. After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856:

• You must obtain a pickup number from your carrier by3:00pm EST, locking in pickup for the next day.

• Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window.

Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of Lading.

• ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver.

• If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted.

• The date of the driver’s signature must match the ASN 856 Ship Date field.

• The driver will sign only the Master Bill of Lading. If you have any questions about these procedures, please direct them to [email protected]. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.




24

A. DUIE PYLE - GILBERT (cont.) With Freight Charge Terms marked ‘Collect’

• Create an individual shipper’s Bill of Lading as follows:

Step Action

1 If shipping to more than one DC on the same day, create a unique sub-bill for each DC itemized by:

• PO number(s) and department number, with carton count and LBS. for each PO.

2 Cross-reference individual sub-bills on the Master Bill of Lading. 3 Combine all surface shipments to Nordstrom from your facility on the same

day onto one Master Bill of Lading, including:

• Total cartons and total LBS. by each DC. 4 At the bottom of the Master Bill of Lading, include:

• Total cartons for all DC’s;

• Total weight in LBS. for all DC’s. NOTE: The Master Bill of Lading is the document the carrier’s driver will sign.

• Staple the individual shippers’ sub-bills under the one Master Bill of Lading. Cross-reference individual shippers’ sub-bill numbers on the Master Bill of Lading.

• Supplier must tender freight to pick up carrier by DC, which must correspond to individual sub-bills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.

Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading).



25

BTX Global Logistics

Air Shipments First-Time BTX shippers, Air service levels: Pursuant to TSA security directives, BTX must verify first-time shippers as ‘known shippers’ as defined in the TSA/IACSSP prior to any air shipping activity. First-time shippers with no pending air shipments: Shippers may pro-actively contact BTX prior to having any pending shipments in order to confirm status and/or begin the known shipper process. The shipper must be prepared to provide their full corporate information and Dun & Bradstreet Duns number, if available. If the shipper is a 3PL or other logistics company, a valid Indirect Air Carrier (IAC) number will be needed prior to any air shipping activity. First-time shippers with pending air shipments: First-time shippers who have not previously verified known shipper status with BTX (as described above), and have a pending air shipment for Nordstrom, must contact BTX at least 2 business days prior to desired pickup date in order for BTX to begin the Known-Shipper verification process. NOTE: If BTX is not able to verify the shipper’s status in time to achieve the required ship date and service level, BTX will work with Nordstrom Corporate Logistics to determine a shipping alternative. Nordstrom Corporate Logistics will coordinate this effort with the shipper. ‘Known Shippers’ Once the shipper’s status has been confirmed by BTX as ‘known’, the shipper may proceed directly to the following standard process in order to book shipments with BTX. Note: any shipper name or address change will result in the need for a re-verification of the known shipper status.

Carrier Contact Information

• All shipping origins: (877) 384-5559 email: [email protected]

• BTX website: www.btxair.com

• SCAC Code - BTXA Shippers are encouraged to register with the BTX website to enable the ability to create shipments, arrange pickups, and track shipments online. Please contact the appropriate BTX Service Center (listed above) for assistance. Shipment booking cut-off times Please contact BTX as soon as possible, but not later than 24 hours in advance of pickup date in order to book a shipment and arrange a pickup. In some origins, same day pickups may be arranged but the requests must be received by BTX no later than noon local time the day of the pickup. Air Waybill Creation Create one Air Waybill (AWB) per destination per day.

▪ Mark the freight terms as ‘Collect’ ▪ Complete the requested shipper information ▪ Complete the requested consignee information

Service Level ▪ The standard Nordstrom service level for air shipments is Second Day Air. Unless you are otherwise instructed by

the Nordstrom Expedite team or Corporate Logistics office, use this service level for all shipments. ▪ If you are shipping on a Thursday or Friday, use service level ‘Ground’ unless otherwise instructed by the

Nordstrom Expedite team or the Corporate Logistics office.

http://www.btxair.com/


26

BTX Global Logistics (cont.) Purchase Order (PO) Information

▪ Enter the PO number you are shipping, the number of cartons by PO and carton dimension (in inches, L x W x H), and the total weight of these cartons. If you are shipping multiple POs, list them separately and include the above information by PO. If you have cartons of different dimensions for the same PO. list the number of cartons per each carton size. Example: P.O. 12345678, 10 cartons 18’ x 14’ x 12’, 120 lb. P.O. 12345678, 5 cartons 16’ x 14’ x 10’, 75 lb. P.O. 12345678, 12 cartons 24’ x 16’ x 12’. 150 lb.

Description of Items

▪ Enter the description of the items you are shipping. Be as specific as possible, and conform to classifications and tariffs in place at the time of shipment.

Totals ▪ Enter the total number of cartons, the total weight, and the total number of pallets (if applicable) tendered.

Dimension limits While Nordstrom does not require you to tender freight to BTX on pallets, it is common practice to do so and is not prohibited. The maximum size for a palletized shipment is 48’ x 40’ x 50’ Tendering Freight

▪ Shipper must tender freight to the carrier by Air Waybill. Carrier will sign the waybill for total number of cartons. Shipper may not tender waybills as ‘STC’, nor will the carrier pick up any waybill that is not counted by carton and signed.

▪ Shrink-wrapping should be done only after driver has physically counted the cartons on pallets.

Ground Shipments

Ground service level, shipments of more than 7 pallets or over 750 cu.ft per BOL destination per day When tendering shipments to BTX for Ground service level, the shipper does not need to be a ‘Known Shipper’ as described in the Air Shipments section above. Use the same carrier contact information as described above, and provide the carrier with a Bill of Lading per DC destination, containing the following information:

▪ Shipper Company Name, address, contact and phone number ▪ Consignee (typically a Nordstrom DC) company name and full address

▪ Nordstrom purchase order number, number of cartons per purchase order, and the weight of those cartons (please include carton dimensions if available)

▪ Freight terms: Collect ▪ Driver is required to count and sign for individual cartons and the pallet count being picked up. ‘STC’ (said-to-

contain) shipments are not allowed, and any shortages/damages reported will be the responsibility of the shipper if a ‘STC’ shipment is tendered to carrier.

▪ The MAXIMUM number of pallets per BOL for this program is 13. Any shipments requiring more than 13 pallets per destination must be sent to the Volume Load Desk ([email protected])



27

CTE – RJR Carrier Contact Information

• Phone: (800) 540-0244

• Fax: (323) 357-1724

• Websitewww.cteinc.net

• SCAC Code - CAIE

Verifying PO and Pick-Up Scheduling

• We recommend that shippers use CTE’s on-line web tool for scheduling pick-ups rather than faxing documents and information. Please contact CTE directly about how to be set up for this web tool.

• Call (800) 540-0244. Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC #

C/O CTE – RJR 26300 Corporate Ave. Hayward, CA 94545

Time Line and Procedure for PO Verification, Scheduling a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pick up you must:





• You must obtain a pickup number from your carrier by 3:30 PST, locking in pickup for the next day. o If you miss the 3:30 PST deadline and your PO is at risk of becoming Past Cancelled, you must contact

the POs Nordstrom buyer for a PO extension. o The pickup number may be used as the CN Pro number in the ASN 856. o The SCAC code of the pickup carrier must be used in the ASN 856.



• If the driver makes any changes to the carton count on your Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted.

• The date of the driver’s signature must match the ASN 856 Ship Date field. If you have any questions about these procedures, please direct them to [email protected]. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.



28

CTE – RJR (cont.) With Freight Charge Terms marked ‘Collect’


Step Action


• For each DC;


• Shipper’s name;

• Shipper’s address; For each verified Purchase Order, list:

• Purchase Order number;

• Number of pieces (cartons or GOH) by PO number;

• Department number by PO number;

• Weight in LBS. by PO number;

• Accurate carton count by size dimensions;

• Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment.

If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight/Lbs. on the last page.


• Supplier must tender freight to pick up carrier by DC, which must correspond to each bill. Contact [email protected] with questions. 43B43B



29

CTE – California Transport Enterprises

Carrier Contact Information

• Phone: (800) 540-0244 o Within California: (323) 357-1720

• Fax: (323) 357-1724

• Websitewww.cteinc.net

• SCAC Code - CAIE Verifying PO and Pick-Up Scheduling

• We recommend that shippers use CTE’s on-line web tool for scheduling pick-ups rather than faxing documents and information. Please contact CTE directly about how to be set up for this web tool.

• Call (800) 540-0244 or (323) 357-1720 (within California). Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC #

C/O CTE 2610 Wisconsin South Gate, CA 90280

Time Line and Procedure for PO Verification, To Schedule a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pick up you must:





• You must obtain a pickup number from your carrier by 3:30 PST, locking in pickup for the next day. o Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of

that window. o If you miss the 3:30 PST deadline and your PO is at risk of becoming Past Cancelled, you must contact

the POs Nordstrom buyer for a PO extension. o The pickup number may be used as the CN Pro number in the ASN 856. o The SCAC code of the pickup carrier must be used in the ASN 856.



• If the driver makes any changes to the carton count on your Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted.

• The date of the driver’s signature must match the ASN 856 Ship Date field. If you have any questions about these procedures, please direct them to [email protected]. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for the Ship To DC’s.



30

CTE – California Transport Enterprises (cont.) With Freight Charge Terms marked ‘Collect’


Step Action


• For each DC;


• Shipper’s name;

• Shipper’s address; For each verified Purchase Order, list:

• Purchase Order number;

• Number of pieces (cartons or GOH) by PO number;

• Department number by PO number;

• Weight in LBS. by PO number;

• Accurate carton count by size dimensions;


If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total LBS. on the last page.


• Supplier must tender freight to pick up carrier by DC, which must correspond to each bill. Contact [email protected] with questions.



31

Gilbert Carrier Contact Information

• Email; [email protected]

• Phone: (732) 709-5330 or (800) 245-6161

• Fax: (732) 709-5502 or (732) 709-5503

• SCAC Code - GBEA Automated Purchase Order Verification and Pick Up Request Line

• Call (732) 738-1455.

• Dial ‘NOR’ when prompted for retailer’s name and follow the instructions.

• To speak with a customer service representative, press #0. Master of Bill of Lading Address

Nordstrom C/O Gilbert 1000 Industrial Avenue Keasbey, NJ 08832-0186

Sub Bill of Lading Address

• Nordstrom DC# Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Time Line and Procedure for PO Verification, To Schedule a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pick up you must:











• The driver will sign only the Master Bill of Lading. If you have any questions about these procedures, please direct them to [email protected]. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for ShipTo DC’s.



32

Gilbert (cont.)

With Freight Charge Terms marked ‘Collect’


Step Action










Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading).



33

New Penn – Gilbert Carrier Contact Information

• Phone: (800) 950-5046, extension 4370

• Fax: (717) 274-5593

• Website: www.newpenn.com

• SCAC Code – NPME Verifying PO and Pick-Up Scheduling

• Call (800) 950-5046, extension 4370.

Prior to requesting pickup, you must:



• EDI suppliers only: Your ASN 856 must match your Bills of Lading and physical cartons exactly!



• Same-day pickups are not possible for much of New Penn’s network and are entirely optional and based on carrier availability in a given area. DO NOT DEPEND on same day pickups. If your ship window depends on a same-day pickup, contact the Nordstrom buying office for an extension.






• The driver will sign only the Master Bill of Lading. If you have any questions about these procedures, please direct them to [email protected] Master of Bill of Lading Address

Nordstrom C/o New Penn - Gilbert 1000 Industrial Avenue Keasbey, NJ 08832-0186

Sub Bill of Lading Address

• Nordstrom DC# only, NO DC address Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading.

http://www.newpenn.com/



34

New Penn – Gilbert (cont.) Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for the Ship To DC’s. With Freight Charge Terms marked ‘Collect’


Step Action











35

NorCon, LTD. Carrier Contact Information

• Phone: (513) 942-5768 • Fax: (513) 942-2798 • Web: www.NorConltd.com • SCAC Code – NCON

Verifying PO and Pick-Up/Delivery Scheduling • EMAIL – [email protected] • Call (513) 942-5768.

Volume Multi-DC Truckloads (Over 8 pallets/10,000 lbs.) need to be placed at least 48 hours (2 Full business days) in advance. Please be sure all POs included are valid for at least 2 more days from the advance notice pickup request. POs must be valid on actual pickup day.

Master of Bill of Lading Address Nordstrom C/o NorCon, LTD 9811 Harwood Ct. Fairfield, OH 45014 Sub Bill of Lading Address

• Nordstrom DC # only, NO DC Address *GPS Note; NorCon’s City in GPS is Westchester but US Mailing address is Fairfield Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Time Line & Procedure for; PO Verification, Scheduling a Pickup/Obtaining a Delivery Appointment and Sending your ASN 856 to Nordstrom Prior to requesting pickup or delivery appointment you must: • Verify all POs that will be physically presented to the carrier driver on the requested pickup day or in your delivery. • Edit your Bills of Lading and physical cartons to match. Only valid POs may be presented to the carrier driver or delivered to NorCon. Provide # of cartons AND # of pallets by DC. • Your ASN 856 must match your Bills of Lading and physical cartons exactly! • Key Matching Fields Bill of Lading numbers, DC number, Carton count by PO number. After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856:

• You must obtain a pickup/delivery appointment number from your carrier by 3:30 EST, locking in your pickup for the next day. o Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window.

o If you miss the 3:30 EST deadline and your PO is at risk of becoming Past Cancelled, you must contact the POs

Nordstrom buyer for a PO extension. o The pickup number may be used as the CN Pro number in the ASN 856.

o The SCAC code of the pickup carrier must be used in the ASN 856.

Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of Lading. • ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver. • If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted. • The date of the driver’s signature must match your ASN 856 Ship Date field. • The driver signs only the Master Bill of Lading. Contact [email protected] with any questions.

http://www.norconltd.com/




36

NorCon, LTD. (cont.) Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s. With Freight Charge Terms marked ‘Collect’


Step Action










Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading). .



37

OAK HARBOR FREIGHT

Website: www.oakh.com

For Verifying PO and Pick-Up Scheduling - *All NORDSTROM shipper pickup requests must be submitted via the below contacts for the central Oak Harbor Freight office. Do not call your local OAK HARBOR terminal.

• Call; 1-800-285-6254 or 253-288-8370 / 8391/ 8369 *Please identify yourself as a NORDSTROM shipper

• Email: [email protected]

• SCAC Code – OAKH

Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC# _____ DC Street Address DC City, State, Zip Code Mark Freight Charges ‘Bill Third Party’ In the ‘Bill Freight Charges To’ field, fill in as below:

Nordstrom c/o Veraction 3400 Player’s Club Parkway Ste 300 Memphis, TN 38125

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. Refer to Section 8: Store/DC List to determine Store #s associated to each DC #.

Special Note for palletized LTL shipments: ▪ DO NOT ship more than 7 pallets per BOL per day

o If shipping 8 up to 13 pallets per day, route via BTX Global in Carrier Pages section. o 14 pallets per BOL or more email [email protected] o Email [email protected] for assistance.

▪ DO NOT ship pallets higher than 72” maximum ▪ Chargebacks will result for failing to follow these instructions


Step Action 1 Create one Bill of Lading document:

• For each DC you are shipping to

• For each day you are shipping 2 Mark the Bill of Lading ‘Bill Third Party’. 3 Include the following information on the Bill of Lading:

• Shipper’s name

• Shipper’s address

• Third Party Billing address (see above) For each verified Purchase Order, list:

• Purchase Order number

• Number of cartons by PO number

• Department number by PO number

• Weight in LBS. by PO number

• Accurate carton count by size dimensions


If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight/LBS. on the last page.



Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact [email protected] with questions. 9B






38

UPS FREIGHT - LTL

Website: http://ltl.upsfreight.com For Verifying POs and Pick-Up Scheduling – *All NORDSTROM shipper pickup requests must be submitted via the below contacts to the Central NORDSTROM-

UPGF Customer Support Team. Do not call your local UPS FRT terminal.

Call 866) 450-7652 for PO Verification and Scheduling Pickups: 8am to 7pm EST

• Email Address; [email protected]

• SCAC - UPGF Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC# ____ DC Street Address DC City, State, Zip Code Mark Freight Charges ‘Collect’

In the ‘Bill Freight ChargesTo’ field, fill in as below: Nordstrom Inc, c/o Veraction 3400 Player’s Club Pkwy, Ste 300 Memphis, TN 38125 Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. Refer to Section 8: Store/DC List: Store/DC List to determine Store #s associated to each DC #. Special Note for palletized LTL shipments:

• DO NOT ship more than 7 pallets per BOL per day o If shipping 8 up to 13 pallets per BOL per day, route via BTX Global in Carrier Pages section. o 14 pallets per BOL or more email [email protected]

• Volume Multi-BOL DC Pick Up requests need to be placed at least 48 hours (2 Full business days) in advance. Please be sure all POs included are valid for at least 2 more days from the advance notice pickup request. POs must be valid on actual pickup day. o Email [email protected] for assistance.

• DO NOT ship pallets higher than 72” maximum

• Chargebacks will result for failing to follow these instructions • Create an individual shipper’s Bill of Lading as follows:

Step Action 1 Create one Bill of Lading document:

• For each DC you are shipping to

• For each day you are shipping 2 Mark the Bill of Lading ‘Bill Third Party’. 3 Include the following information on the Bill of Lading:

• Shipper’s name

• Shipper’s address

• Third Party Billing address (see above) For each verified Purchase Order, list:

• Purchase Order number

• Number of cartons by PO number

• Department number by PO number

• Weight in LBS. by PO number

• Accurate carton count by size dimensions


If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight/LBS. on the last page.


http://ltl.upsfreight.com/





39

UPS Small Package Carrier Contact Information

• Phone: (800) 742-5877 or (800) PICK-UPS

• Web Site: http://www.ups.com

• SCAC Code – UPSN

Shippers must have an active UPS account number in order to use Nordstrom’s 3rd Party UPS account. If you do not have an active UPS account number, you may sign up online at https://www.ups.com/myups and click ‘Register’ at the bottom of the page. Or you may call (800) 742-5877. You can request UPS shipping software, WorldShip, to put on your computer if you are a daily pick up account. WorldShip can also be downloaded from: http://www.ups.com/worldship Jewelry and Watch Program Nordstrom Purchase Orders that consist of jewelry and watch items destined for departments 89, 589 and 696 must ship under the UPS High-Value requirements contained in Section 3: “Special Handling, Jewelry and Watch Shipping Procedures”. This requires using a different UPS account than standard UPS shipping covered below. Shipment Addressing All Nordstrom shipments are to be addressed to:

Nordstrom DC # Nordstrom DC Street Address Nordstrom DC City, State, and Zip Code

See Section 8: Store/DC List for the ‘Ship to’ DC’s and their addresses. Nordstrom Third Party Bill to Account Number and Address Set Up Procedure Contact [email protected] to receive the Nordstrom UPS account number to ship on. Please provide the following information:

• supplier name/number

• supplier contact information

• PO number(s) being shipped

• State and zip code you are shipping from

• Total weight by DC We will email our 3rd Party Account and Address to you no later than the next business day after receiving your email. Should we change the UPS account number for any reason, we will update the Routing Guide alert section on the home page of www.nordstromsupplier.com. You will then need to follow the above process to receive the new account number. Please check the Routing Guide regularly to be sure to get any updates. Important

• If Nordstrom is paying the freight charges for your shipment, DO NOT ship on your own account and ask that Nordstrom reimburse you—we must have UPS charges billed to our account in order to receive our contracted rates.

• Shipments to Canada are covered by our Canadian Routing Guide (nordstromsuppliercanada.com) and require a different UPS account than the one used for US shipments.

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. Service Selection

• If PO specifies ‘Air’, use UPS 2nd Day Air service level.

• If PO specifies ‘Surface’, use UPS Ground service level. Please contact [email protected] prior to shipping if you are being requested to use any other service level. Nordstrom will not pay for use of any other service level without prior permission.

Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees. Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact [email protected] with questions.

http://www.ups.com/

https://www.ups.com/myups

http://www.ups.com/worldship






40

UPS Small Package (cont.) UPS General Instructions

• You must use an authorized 3rd Party account number to bill third party to Nordstrom.

• In order to transmit electronic Package Level Detail (PLD) for each shipment, you must use a UPS shipping system, such as World Ship, UPS Internet, or a UPS compatible shipping system.

• It is important to complete the ‘End of Day’ process when using UPS systems like World Ship at least once per day for your shipment data to be transmitted to UPS. This is a critical step that is needed to ensure your packages are shipped and received without delay. Failure to perform this task could result in a freight chargeback due to incorrect ship date being shown on the tracking information reported by UPS to Nordstrom.

• The use of hand-written air bills is not authorized. Your shipment could be delayed or returned unless system-generated shipping labels are created using a UPS system or UPS-compatible shipping systems.

• The date your UPS shipment is created is the date that is transmitted to Nordstrom as the actual ship date. Keep this in mind if you are creating UPS shipments prior to actual ship date, as it could result in a charge back if the reported ship date falls outside the PO ship window.

• All packages must have the Nordstrom PO number (example: ‘12345678’) clearly entered in the ‘Reference 1’ field of the shipping system and appear on the shipping label. You will not be able to process your shipment via UPS Shipping System without this information.

• If you do not have a daily pickup from UPS: When preparing a shipment on UPS World Ship system, and scheduling a pickup for your packages on line, only request a pickup for the first package you process. DO NOT request more than one pickup per day.

• The PO number and the department number must be clearly written near the label on all packages. Please be sure that the carrier shipping label does not cover up the GS1-128 carton label.

• Please provide accurate carton count by size (dimensions) when creating your shipment.

• We suggest that all small package shippers track each shipment to delivery.


41

UPS Small Package (cont.) UPS Claims/Liability The shipper must file all cargo claims with UPS directly. The shipper is responsible for all loss and damage regardless of FOB point stated on the Purchase Order. Nordstrom pays for merchandise that is received in good repair only. If your shipment is never received or is received short or damaged, the balance of your invoice must be covered by your cargo claim with UPS. UPS gives 9 months from the day of delivery or from the scheduled day of delivery if delivery was not made for the filing of claims for domestic packages. International package claims must be filed within 60 days of the date of delivery. Domestic Air Shipments: UPS Limit of Liability for domestic air and ground shipments is $100 per outer carton per shipment or the replacement value of the shipment, whichever is less. UPS offers Declared Value for packages up to a limit of $50,000, If the shipper chooses to purchase additional Declared Value to cover the contents of their cartons; the premium is the responsibility of the shipper. Damage Claims: Concealed damage must be reported to UPS within 9 months of the date of delivery (Domestic) and within 60 days of the date of delivery (International). A written claim must be submitted to UPS for standard Limit of Liability loss and damage claims. Time Limit for Filing Claims for Loss or Damage to Property As a condition precedent to recovery, all claims for loss or damage to property must be filed in writing or electronically with UPS within the following time limits: Domestic shipments, claims must be filed within nine months after delivery of the package or in case of failure to make delivery then within nine months after a reasonable time for delivery has elapsed. Written claims must be sent to UPS (address on the UPS Claim form found at https://www.ups.com/myups) Attn: Cargo Claims. Shippers who choose to purchase additional Declared Value to cover the contents of their cartons are responsible for any associated premiums. Nordstrom will not reimburse for Declared Value charges. Shippers are also responsible for any additional premiums, such as hazardous material, delivery confirmation, fax POD (Proof of Delivery), Saturday pick up charges, delivery and address correction fees, etc. Shippers tendering unauthorized packages are responsible for paying the list rate charges published by UPS. Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 90 days of the ship date. It is always best to verify delivery within two weeks of the ship date.

https://www.ups.com/myups


42

XPO LOGISTICS

Website: LTL.xpo.com For Verifying POs and Pick-Up Scheduling –

*All NORDSTROM shipper pickup requests must be submitted via the below contacts for the Central XPO Logistics office. Do not call your local XPO Logistics freight terminal.

• Call (888) 696-3650

• Email Address; [email protected]

• SCAC Code – CNWY Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC# ____ DC Street Address DC City, State, Zip Code Mark Freight Charges ‘Collect’ In the ‘Bill Freight Charges To’ field, fill in as below:

Nordstrom Inc, c/o Veraction 3400 Player’s Club Pkwy, Ste 300 Memphis, TN 38125 Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s. Special Note for palletized LTL shipments:

• DO NOT ship more than 7 pallets per BOL per day o If shipping 8 up to 13 pallets per BOL per day, route via BTX Global /Carrier Pages o 14 pallets per BOL or more email [email protected]

• Volume Multi-BOL DC Pick Up requests need to be placed at least 48 hours (2 Full business days) in advance. Please be sure all POs included are valid for at least 2 more days from the advance notice pickup request. POs must be valid on actual pickup day.

o Email [email protected] for assistance.

• DO NOT ship pallets higher than 72” maximum

• Chargebacks will result for failing to follow these instructions


Step Action


• For each DC;

• For each day.

2 Mark the Bill of Lading ‘collect’.

3 Include the following information on the Bill of Lading: • Shipper’s name; • Shipper’s address; For each verified Purchase Order, list: • Purchase Order number; • Number of cartons by PO number; • Department number by PO number; • Weight in LBS.by PO number; • Accurate carton count by size dimensions; • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight on the last page.



Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact [email protected] with questions.





NORDSTROM ROUTING GUIDE SECTION 6: ORIGIN STATE PAGES

43

SECTION 6: ORIGIN STATE PAGES

ALABAMA (AL) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules

• Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted.

• For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day.

• See Section 5: Carrier Pages for carrier-specific shipping instructions.

• For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date.

• For AIR shipments, greater than 2,000 lbs. per DC contact Corporate Logistics at [email protected].

• All shipments must be sent ‘Collect.’

• Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments:

o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT

o For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page).

▪ For 14 pallets per BOL or more contact [email protected]

o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

Carrier Selection Tables:

Ship To DC

PO Specifies SURFACE

Weight Carrier

89 299 399 499

569/881 599 699 799

1-200 lbs. UPS Small Package

Ground Service

201-10,000 lbs. UPS FREIGHT

Standard LTL Service


44

ALABAMA (cont.)

Ship To DC

PO Specifies AIR

Weight Carrier

89 299 399 499

569/881 599 699

1-200 lbs. UPS Small Package 2nd Day Air Service

201-2000 lbs. BTX Global Logistics

2nd Day Air

799


Ground Service

201-10,000 lbs. XPO Logistics


NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions



45

ALASKA (AK) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules








• Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Notes for palletized LTL shipments:

DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics

GROUND service level (see carrier page). ▪ For 14 pallets per BOL or more contact [email protected]


Ship To DC PO Specifies SURFACE

Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Ship To DC PO Specifies AIR

Weight Carrier

89 299 399 499

569/881 599 699 799


201-10,000 lbs. BTX Global Logistics

2nd Day Air




46

ARIZONA (AZ) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules






• For AIR shipments, greater than 2,000 lbs. per DC contact Corporate Logistics.


• Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

51-10,000 lbs.

CTE


Weight Carrier

89 299

569/881 599 699 799


2nd Day Air Service

201-2,000 lbs.

BTX Global Logistics 2nd Day Air

399 499


Ground Service

51-10,000 lbs.

CTE Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE Bill of

Lading




47

ARKANSAS (AR) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 799) on the same day. For DC799 see weight breaks listed below.







o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT ▪ For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level

(see carrier page).



Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699


Ground Service

51-10,000 lbs. NorCon

799


Ground Service

201-10,000 lbs.

UPS FREIGHT Standard LTL Service


48

ARKANSAS (AR) (cont.)

Ship To DC

PO Specifies AIR

Weight Carrier

89 299 399 499

569/881 599 699



2nd Day Air

799


Ground Service

201-10,000 lbs.


Combine both surface and air shipments to DC799 on a SINGLE Bill of Lading




49

CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules










Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

21-10,000 lbs.

CTE


Weight Carrier

89 299 599

569/881 699 799


201-2,000 lbs.


399 499


Ground Service

21-10,000 lbs.

CTE




50

CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







• All shipments must be sent ‘Collect’ or ‘Bill Third Party’. See instructions on the Carrier Page



Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

51-10,000 lbs. CTE RJR


Weight Carrier

299 569/881

599 699 799



2nd Day Air

89 399 499


Ground Service

51-10,000 lbs.

CTE RJR Combine both surface and air shipments shipping to the same DC on the same day onto a SINGLE

Bill of Lading

NOTE: For Air shipments, more than 2000 lbs. per DC, please contact [email protected] for Routing Instructions



51

CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







• All shipments must be sent ‘Collect’ or ‘Bill Third Party’.




89 299 399 499

569/881 599 699 799


Ground Service

21-10,000 lbs.

CTE RJR


Weight Carrier

299 569/881

599 699 799


201-2,000 lbs.


89 399 499


Ground Service

21-10,000 lbs.

CTE RJR Combine both surface and air shipments shipping to the same DC on the same day onto a SINGLE

Bill of Lading





52

CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules










Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

51-10,000 lbs.

CTE


Weight Carrier

299 569/881

599 699 799


201-2,000 lbs.


89 399 499


Ground Service

51-10,000 lbs.

CTE Combine both surface and air shipments shipping to the same DC on the same day onto a SINGLE

Bill of Lading




53

COLORADO (CO) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules






• For AIR shipments, greater than 2,000 lbs. per DC contact Corporate Logistics at [email protected]

• All shipments must be sent ‘Collect’ or ‘Bill Third Party’


o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics. ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics

GROUND service level (see carrier page).

▪ For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 299 399 499

569/881 599 699 799



2nd Day Air




54

CONNECTICUT (CT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s


• For DC569/881 POs listed as ‘Air’, see separate ‘Air’ routing for that DC below. Note that shipments for DC 569/881 will move via ground due to proximity of shipping location to DC 569/881.







Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

51-10,000 lbs. Gilbert


Weight Carrier

89 299 399 499 599 799



2nd Day Air

569/881 699


Ground Service

101-10,000 lbs.

Gilbert* *no air for this location




55

DELAWARE (DE) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s,


• For DC699 and DC569/881 shipments listed as ‘Air’, see routing for these DC’s below—note that they will ship via Ground due to the proximity of the shipping location to each DC.







Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

51-10,000 lbs. New Penn c/o Gilbert

PO Specifies AIR

Weight Carrier

89 299 399 499 599 799



2nd Day Air

569/881

699


Ground Service

101-10,000 lbs.

New Penn c/o Gilbert* *no air for this location




56

DISTRICT OF COLUMBIA (DC) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s Except DC 569/881 on the same day.

• For DC 569/881 shipments, combine the total weight of all POs shipping on the same day, and refer to the table below.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC699/DC569/881) on the same day. For shipments to DC699/DC569/881, see table below for instructions



• For AIR shipments, greater than 2,000 lbs. per DC contact Corporate Logistics at [email protected] .

• All shipments must be sent ‘Collect’ Or ‘Bill Third Party’.



Weight Carrier

89 299 399 499 599 699 799


Ground Service


569/881


Ground Service

101-10,000 lbs. A.DuiePyle

(Direct to DC, bypass Gilbert)



57

DISTRICT OF COLUMBIA (DC) (cont.)


Weight Carrier

89 299 399 499 599 699 799



2nd Day Air

569/881


Ground Service


*no air for this location




58

FLORIDA (FL) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







• All shipments must be sent ‘Collect’ Or ‘Bill Third Party. Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

Special Note for palletized LTL shipments: ▪ DO NOT ship more than 7 pallet positions per BOL destination per day via UPS Freight ▪ For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level

(see carrier page).




Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 299 399 499

569/881 599 699



2nd Day Air

799


Ground Service

201-10,000 lbs.


Note: Combine surface and air

shipments shipping to DC799 on the same day onto one BOL



59

GEORGIA (GA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 699 and DC 799) on the same day. For DC’s 699 and 799, see weight breaks listed below.




• For AIR shipments, greater than 800 lbs. per DC contact Corporate Logistics at [email protected].



o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS Freight ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics





Weight Carrier

89 299 399 499 599


Ground Service


569/881 699 799


Ground Service

201-10,000 lbs.


Combine both surface and air shipments shipping to DC 699 & 799 on the same day on

a SINGLE bill of lading per DC.


60

GEORGIA (GA) (cont.)


Weight Carrier

89 299 399 499 599



2nd Day Air

569/881 699 799


Ground Service

201-10,000 lbs.

UPS FREIGHT - Standard LTL Service

*No Air to these DCs

Combine both surface and air shipments on the same day on a SINGLE bill of lading.

Each DC must have their own Single bill of lading.




61

HAWAII (HI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules





• For SURFACE Shipments, greater than 1,000 lbs. per DC contact [email protected] for Routing Instructions

• For AIR shipments, greater than 300 lbs. per DC contact [email protected] for routing instructions.




Weight Carrier

89 299 399 499

569/881 599 699 799

1-2,000 lbs. UPS Small Package

Ground Service


Weight Carrier

89 299 399 499

569/881 599 699 799

*Hawaii Stores

1-200 lbs.

UPS Small Package 2nd Day Air Service

*use UPS Small Package -Next Day Service (only Hawaii to Hawaii)

89 299 399 499

569/881 599 699 799


2nd Day Air

NOTE: For clarification of this State Page routing or if Air Shipments over 2,000 lbs. per DC contact [email protected]





62

IDAHO (ID) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules









o DO NOT ship more than 7 pallet positions per BOL destination per day via XPOLogistics ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics





Weight Carrier

89 399 499


Ground Service

201-10,000 lbs. Oak Harbor Freight

299 569/881

599 699 799


Ground Service




Weight Carrier

89 399 499


Ground Service


2nd Day Air

299 569/881

599 699 799



2nd Day Air





63

ILLINOIS (IL) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 299 and 599) on the same day. For DC299 and DC599, see weight breaks listed below.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC except DC299 and DC599 on the same day. For shipments to DC299 and DC599, see tables below.






o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics




Ship To DC


Weight Carrier

89 399 499

569/881 699 799


Ground Service


299 599


Ground Service

201-10,000 lbs.

XPO Logistics Standard LTL Service

Combine both surface and air shipments shipping to the

same DC on the same day on a SINGLE bill of lading


64

ILLINOIS (IL) (cont.)


Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Service

201-10,000 lbs.


Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill

of lading




65

INDIANA (IN) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s on the same day.





• All shipments must be sent ‘Collect’ Or ‘Bill Third Party’



Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Weight Carrier

89 299 399 499

569/881 599 699 799


2nd Day Air Service


2nd Day Air





66

IOWA (IA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC299 and DC599) on the same day. For DC299 and DC599 see table below



• For AIR shipments, greater than 800 lbs. per DC contact Corporate Logistics.







Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




67

IOWA (IA) (cont.)

Ship To DC

PO Specifies AIR

Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Package

201-10,000 lbs.


Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of

lading




68

KANSAS (KS) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC299 and DC599) on the same day. For air shipments to DC299 and 599, see below table.











Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




69

KANSAS (KS) (cont.)


Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Service

201-10,000 lbs.


Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of

lading




70

KENTUCKY (KY) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC299 and DC599) on the same day. For air shipments to DC’s 299 and 599, see below table.







Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Service


2nd Day Air




71

LOUISIANA (LA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to each DC) on the same day.







o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics ▪ For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service

level (see carrier page).




Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 299 399 499

569/881 599 699



2nd Day Air

799


Ground Service


2nd Day Air

75B


72

MAINE (ME) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 569/881, on the same day.

• For shipments to DC 569/881, combine the total weight of all POs shipping on the same day, and refer to the table below.




• For AIR shipments, greater than 800 lbs. per DC contact Corporate Logistics at [email protected].




Weight Carrier

89 299 399 499 599 699 799


Ground Service


569/881


Ground Service




Weight Carrier

89 299 399 499

569/881 599 699 799



2nd Day Air


73

MARYLAND (MD) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s EXCEPT DC 699 and DC 569/881 on the same day.

• For shipments to DC 699 and DC 569/881 on the same day, by each separate DC, combine the total weight for all POs shipping on the same day and refer to the table below for carrier selection.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC EXCEPT DC 699 or 569/881 on the same day. For air shipments to DC 699 or 569/881 see table below.







Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

51-10,000 lbs. A.Duie Pyle c/o Gilbert

Ship To DC

PO Specifies AIR

Weight Carrier

89 299 399 499 599 799


2nd Day Air Service

101-10,000 lbs. A.Duie Pyle c/o Gilbert*

*No air for this DC

569/881 699


Ground Service

101 -10,000 lbs. A.Duie Pyle c/o Gilbert*

*No air for this DC


74

MASSACHUSETTS (MA): All Zip Codes See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s EXCEPT DC 569/881 on the same day.

• For shipments to DC 569/881, combine the weight of all POs shipping that day and refer to the table below for carrier selection.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC

• EXCEPT DC 699 or 569/881 on the same day. For air shipments to DC 699 or 569/881 see table below.







Weight Carrier

89 299 399 499 599 699 799


Ground Service

51-10,000 lbs.

A.Duie Pyle c/o Gilbert

569/881


Ground Service

100 -10,000 lbs. A.Duie Pyle



75

MASSACHUSETTS (MA): All Zip Codes—(cont.)


Weight Carrier

89 299 399 499 599 799



2nd Day Air

699

1-50 lbs. UPS Small Package Ground Service

51-10,000 lbs.

A.Duie Pyle c/o Gilbert *


Combine both surface and air shipments shipping to DC 699 on the same day on a SINGLE bill of lading

569/881


Ground Service

100 -10,000 lbs.

A.Duie Pyle*

(No air for this DC, Direct to DC, bypass Gilbert) Combine both surface and air shipments shipping to DC 569/881 on

the same day on a SINGLE bill of lading




76

MICHIGAN (MI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC, EXCEPT DC’s 299 and 599 on the same day. For air shipments to DC’s 299 and 599, see table below.



• For AIR shipments, greater than 2,000 lbs. contact Corporate Logistics.




Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Service


2nd Day Air




77

MINNESOTA (MN) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules




•



• For AIR shipments, greater than 2,000 lbs. contact Corporate Logistics.








Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 399 499

569/881 699 799


2nd Day Air Service


2nd Day Air

299 599



2nd Day Air


78

MISSISSIPPI (MS) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 799 on the same day. For DC799, follow weight breaks listed below.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC799) on the same day. For air shipments to DC799, see table below.




• All shipments must be sent ‘Collect’ or ‘Bill Third Party’






Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699


Ground Service


799


Ground Service

201-10,000 lbs.


Combine both surface and air shipments shipping to DC

799 on the same day on a SINGLE bill of lading


79

MISSISSIPPI (MS) (cont.)


Weight Carrier

89 299 399 499

569/881 599 699



2nd Day Air

799


Ground Service

201-2,000 lbs.





80

MISSOURI (MO) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 299 and 599 on the same day. For DC299 and DC599, follow weight breaks listed below.











Ship To

DC


Weight Carrier

89 399 499

569/881 699 799


Ground Service


299 599


Ground Service

201-10,000 lbs.


Combine both surface and air shipments shipping to the same

DC on the same day on a SINGLE bill of lading


81

MISSOURI (MO) (cont.)

Ship To DC

PO Specifies AIR

Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Service

201-10,000 lbs.







82

MONTANA (MT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules









• DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics ▪ For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service


▪ For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Ship To DC

PO Specifies AIR

Weight Carrier

89 299 399 499

569/881 599 699 799



2nd Day Air




83

NEBRASKA (NE) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 299 and 599) on the same day. For air shipments to DC’s 299 and 599, see below table.











Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



NEBRASKA (NE) (cont.)


84


Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Service

201-10,000 lbs.


Combine both surface and air shipments shipping

on the same day on a SINGLE bill of lading




85

NEVADA (NV) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 399 and 499) on the same day. For shipments to DC’s 399 and 499, see table below.






o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT ▪ For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service





Weight Carrier

89 399 499


Ground Service


299 569/881

599 699 799


Ground Service



NEVADA (NV) (cont.)


86


Weight Carrier

89 299

569/881 599 699 799



2nd Day Air

399 499


Ground Service

201-10,000 lbs.

Oak Harbor Freight

Combine both surface and air shipments shipping to the same DC on the same

day on a SINGLE bill of lading




87

NEW HAMPSHIRE (NH) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 569/881 on the same day.

• For shipments to DC 569/881, combine the weight of all POs shipping to DC, and refer to the table below for carrier selection.



• For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date.

• For AIR shipments, greater than 2,000 lbs per DC contact Corporate Logistic.




Weight Carrier

89 299 399 499 599 699 799

1-50 lbs UPS Small Package

Ground Service

51-10,000 lbs

New Penn c/o Gilbert

569/881


Ground Service

101-10,000 lbs

A.DuiePyle (Direct to DC, bypass Gilbert)


Weight Carrier

89 299 399 499

569/881 599 699 799

1-200 lbs UPS Small Package 2nd Day Air Service

201-2,000 lbs BTX Global Logistics

2nd Day Air


88

NEW JERSEY (NJ) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC699 and DC569/881) on the same day. For air shipments to DC699 and DC569/881 see table below.



• For AIR shipments, greater than 2,000 lbs. per DC (except DC699 and DC569/881) contact Corporate Logistics.




Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Weight Carrier

89 299 399 499 599 799



2nd Day Air

569/881 699


Ground Service

21-10,000 lbs

Gilbert

Combine both surface and air shipments shipping to DC 569/881 and DC 699 on the

same day on a SINGLE bill of lading. Each DC must have their own single Bill of

Lading.


89

NEW MEXICO (NM) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules














Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 299 399 499

569/881 599 699 799



2nd Day Air


90

NEW YORK (NY): New York City and Long Island Metro Area Zip Codes Prefixes 100-119 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules








• Routing instructions are subject to change. Please consult the Routing Guide prior to each


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Weight Carrier

89 299 399 499 599 799



2nd Day Air

569/881 699


Ground Service

21-10,000 lbs.

Gilbert

Combine both surface and air shipments shipping to DC 569/881 and DC 699 on the

same day on a SINGLE bill of lading. Each DC must have their own Bill of

Lading.

NEW YORK (NY): Zip Code Prefixes 120-149


91

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For shipments to DC 569/881, combine the weight of all POs shipping that day and refer to the table below for carrier selection.




• For AIR shipments, greater than 2,000 lbs. per DC (except DC699) contact Corporate Logistics.



Ship To DC


Weight Carrier

89 299 399 499 599 699 799


Ground Service


NEW YORK (NY): Zip Code Prefixes 120-149 (cont.)

569/881





92

Ship To DC

PO Specifies AIR

Weight Carrier

89 299 399 499 599 799



2nd Day Air

699

1-50 lbs

UPS Small Package Ground Service*

*no air to this DC

51-10,000 lbs



569/881

1-100 lbs


*no air to this DC

101-10,000 lbs

A.Duie Pyle*

(*No air for this DC, Direct to DC, bypass Gilbert) Combine both surface and air shipments shipping to DC 569


NOTE: For Air shipments, more than 800 lbs per DC, please contact [email protected] for Routing Instructions

NORTH CAROLINA (NC)



93



• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC699 & DC 799) on the same day. For DC 699 and DC799 follow weight breaks listed below.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 699 and 799) on the same day. For air shipments to DC’s 699 or 799 see table below.










Ship To DC


Weight Carrier

89 299 399 499 599


Ground Service


569/881 699 799


Ground Service





94

NORTH CAROLINA (NC) (cont.)


Weight Carrier

89 299 399 499 599



2nd Day Air

569/881 699 799


Ground Service

201-10,000 lbs


Combine both surface and air shipments

shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions



95

NORTH DAKOTA (ND) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be

accepted.


• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 299 and 599) on the same day. For air shipments to DC’s 299 and 599, see table below.






o DO NOT ship more than 7 pallet positions per BOL destination per day via XPOLogistics ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND

service level (see carrier page).




Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 399 499

569/881 699 799


2nd Day Air Service


2nd Day Air

299 599


201-10,000 lbs.


Combine both surface and air

shipments shipping to the same DC on the same day on a SINGLE bill of

lading


96

OHIO (OH) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules










Weight Carrier

89 299 399 499 599

569/881 699 799


Ground Service

51-10,000 lbs.

NorCon


Weight Carrier

89 299 399 499 599 799


201-2,000 lbs.


569/881 699


Ground Service* *no air to these locations

201-2,000 lbs.

BTX Global Logistics Economy Ground Service*

*no air to these DCs


OKLAHOMA (OK)



97














Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Ship To DC

PO Specifies AIR

Weight Carrier

89 299 399 499

569/881 599 699 799

1-200 lbs UPS Small Package 2nd

Day Air Service


2nd Day Air




98

OREGON (OR):










o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics





Weight Carrier

89 399 499


Ground Service


299 569/881

599 699 799


Ground Service




99

OREGON (OR) (cont.)

Ship To DC

PO Specifies AIR

Weight Carrier

89 399 499


Ground Service

201-10,000 lbs

Oak Harbor Freight Combine both surface and air shipments shipping to the same


299 569/881

599 699 799



2nd Day Air

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions.



100

PENNSYLVANIA (PA): EXCLUDING ZIPS 179-181, 183-185, 189-196 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For shipments to DC 569/881, combine the total weight of all POs shipping on the same day, and refer to the table below.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 and DC 569/881) on the same day.

• For air shipments to DC699 and DC 569/881, see table below.



• For AIR shipments, greater than 2,000 lbs. per DC (except DC 699 and DC 569/881—see below) contact Corporate Logistics.




Weight Carrier

89 299 399 499 599 699 799


Ground Service


569/881


Ground Service

100 -10,000 lbs.

A.Duie Pyle



101

PENNSYLVANIA (PA): EXCLUDING ZIPS 179-181, 183-185, 189-196 (cont.)


Weight Carrier

89 299 399 499 599 799



2nd Day Air

699


Ground Service* *no air to this location

51-10,000 lbs

A.Duie Pyle c/o Gilbert*

*no air to this DC Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of

lading

569/881


Ground Service* *no air to this DC

101-10,000 lbs

A.Duie Pyle* (*No air for this DC, Direct to DC, bypass Gilbert) Combine both surface and air shipments shipping to DC 569 on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 800 lbs per DC, please contact [email protected] for Routing Instructions



102

PENNSYLVANIA (PA): For Zip Code Prefixes 179-181, 183-185, 189-196 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, on the same day.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 and DC 569/881) on the same day. For air shipments to DC 699 and DC 569/881, see table below.



• For AIR shipments, greater than 2,000 lbs. per DC (except DC699) contact Corporate Logistics.




Weight Carrier

89 299 399 499

569/881 599 699 799

1-20 lbs

UPS Small Package Ground Service

21-10,000 lbs Gilbert


Weight Carrier

89 299 399 499 599 799


2nd Day Air


2nd Day Air

569/881 699



21-10,000 lbs

Gilbert*

*no air to this location Combine both surface and air

shipments shipping to the same DC on the same day on a

SINGLE bill of lading




103

PUERTO RICO (PR) AND U.S. VIRGIN ISLANDS (VI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. Contact Nordstrom Corporate Logistics at [email protected] for assistance with your routing options.


104

RHODE ISLAND (RI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules



• For shipments to DC 569/881, combine the weight for all POs shipping on the same day, and refer to table below.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 and DC 569/881) on the same day. For air shipments to DC 699 and DC 569/881, see table below.



• For AIR shipments, greater than 2,000 lbs. per DC (except DC 699 and DC 569/881) contact Corporate Logistics.



Ship To DC


Weight Carrier

89 299 399 499 599 699 799


Ground Service

51-10,000 lbs.


569/881


Ground Service




105

RHODE ISLAND (RI) (cont.)


Weight Carrier

89 299 399 499 599 799



2nd Day Air

699

1-50 lbs


*No air to this DC

51-10,000 lbs

A.Duie Pyle c/o Gilbert * *no air to this DC

569/881

1-100 lbs


*no air to this DC

101-10,000 lbs

A.Duie Pyle*

(*No air for this DC, Direct to DC, bypass Gilbert)

Combine both surface and air shipments shipping to DC 569/881 on the same day on a SINGLE bill of

lading




106

SOUTH CAROLINA (SC) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 799) on the same day. For DC799, follow weight breaks listed below.




• For AIR shipments, greater than 2,000 lbs per DC (except DC799) contact Corporate Logistics at [email protected].



o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT

▪ For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service




Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699


Ground Service

51-10,000 lbs NorCon

799


Ground Service

201-10,000 lbs


Combine both surface and air shipments shipping to DC 799



107

SOUTH CAROLINA (SC) (cont.)


Weight Carrier

89 299 399 499

569/881 599 699



2nd Day Air

799


Ground Service

201-10,000 lbs


Combine both surface and air shipments shipping to DC 799 on the same day on a

SINGLE bill of lading




108

SOUTH DAKOTA (SD)














Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Ship To DC

PO Specifies AIR

Weight Carrier

89 399 499

569/881 699 799


2nd Day Air


2nd Day Air

299 599


Ground Service

201-10,000 lbs XPO Logistics



109

TENNESSEE (TN) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules










Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service

51-10,000 lbs.

Norcon


Weight Carrier

89 299 399 499

569/881 599 699


2nd Day Air Service


2nd Day Air

799


Ground Service


2nd Day Air




110

TEXAS (TX) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules









o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT ▪ For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service





Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 299 399 499

569/881 599 699 799



2nd Day Air




111

UTAH (UT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules









o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT ▪ For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics





Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service




Weight Carrier

89 299 599

569/881 699 799


2nd Day Air


2nd Day Air

399 499


Ground Service

201-10,000 lbs. UPS Freight





112

VERMONT (VT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be

accepted.


• For shipments to DC 569/881, combine the weight of all POs shipping on the same day, and refer to the table below to determine correct carrier.



• For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the

Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested

ship date.





Weight Carrier

89 299 399 499 599 699 799


Ground Service

51-10,000 lbs.

New Penn c/o Gilbert

569/881


Ground Service

101-10,000 lbs.

Adipyl (Direct to DC, bypass Gilbert



Weight Carrier

89 299 399 499

569/881 599 699 799



2nd Day Air




113

VIRGINIA (VA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (EXCEPT DC 699 and DC 569/881) on the same day.

• For shipments to DC 699 or DC 569/881, combine the weight of all POs (per each DC) shipping the same day and refer to table below to select carrier.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 and DC 569/881) on the same day.

• For air shipments to DC 699 or DC 569/881, see table below.



• For AIR shipments, greater than 2,000 lbs. per DC (except DC 699 or DC 569/881) contact Corporate Logistics.








Weight Carrier

89 299 399 499 599 799


Ground Service

51-10,000 lbs. Norcon

569/881 699


Ground Service

201-10,000 lbs.

XPO Logistics




114

VIRGINIA (VA) (cont.)


Weight Carrier

89 299 399 499 599 799



2nd Day Air

569/881 699

1-200 lbs


*no air to these locations

201-10,000 lbs

XPO Logistics Standard LTL Service*

*no air to these locations




115

WASHINGTON (WA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules






• For AIR shipments, greater than 2,000 lbs per DC (except DC’s 89 and 499) contact Corporate Logistics at [email protected].








Weight Carrier

89 399 499


Ground Service

201-10,000 lbs Oak Harbor Freight

299 569/881

599 699 799


Ground Service




116

WASHINGTON (WA) (cont.)

Ship To DC

PO Specifies AIR

Weight Carrier

89 399 499


Ground Service

201-10,000 lbs

Oak Harbor Freight

Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

299 569/881

599 699 799


2nd Day Air Service


2nd Day Air




117

WEST VIRGINIA (WV) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 699 and DC 569/881) on the same day.

• For shipments to DC 699 or DC 569/881, follow weight breaks listed below.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 or DC 569/881) on the same day.

• For air shipments to DC 699 or DC 569/881, see table below.











Weight Carrier

89 299 399 499 599 799


Ground Service


569/881 699


Ground Service




118

WEST VIRGINIA (WV) (cont.)


Weight Carrier

89 299 399 499 599 799



2nd Day Air

569/881 699



201-10,000 lbs

XPO Logistics Standard LTL Service*

*no air to this DC

Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading




119

WISCONSIN (WI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


• For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 299 and 599) on the same day.

• For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 299 and 599) on the same day. For shipments to DC’s 299 and 599, see table below.











Weight Carrier

89 399 499

569/881 699 799


Ground Service


299 599


Ground Service

201-10,000 lbs.





120

WISCONSIN (WI) (cont.)


Weight Carrier

89 399 499

569/881 699 799



2nd Day Air

299 599


Ground Service

201-10,000 lbs


Combine both surface and air shipments shipping to the same





121

WYOMING (WY) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules






• For AIR shipments, greater than 2,000 lbs contact Corporate Logistics at [email protected].







Ship To DC


Weight Carrier

89 299 399 499

569/881 599 699 799


Ground Service



Ship To DC

PO Specifies AIR

Weight Carrier

89 299 399 499

569/881 599 699 799



2nd Day Air

NORDSTROM ROUTING GUIDE SECTION 7: MISCELLANEOUS INFORMATION

122

SECTION 7: MISCELLANEOUS INFORMATION

Shipping Guidelines from U.S. Mainland to Hawaii See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules Stores 48 and 706 are supported by DC 499 in Newark, CA (see section 8 for DC address).

If the PO dictates to pack and ship these stores to DC 499, please follow the instructions for shipping to DC499 from your state page in this Routing Guide.

If the PO dictates to ship direct to store, please follow these instructions:

PO Specifies AIR Direct to Store

(Ship Direct to Store)

Weight Carrier

1-150 lbs UPS Next Day

151-1,000 lbs Contact Corporate Transportation via email at [email protected]

Hawaii Store Addresses:

Store 47 Store 48 Store 706

Waikiki Trade Center Rack 2255 Kihiro Avenue, Ste 200 Honolulu, HI 96815 Phone:(808) 275-2555

Victoria Ward Center Rack 1170 Auahi Street Honolulu, HI 96814 Phone:(808) 589-2060

Ala Moana Center 1450 Ala Moana Boulevard Ste 2950 Honolulu, HI 96814 Phone: (808) 953-6100

Mis-routed POs (incorrect DC or unauthorized Direct-to-Store) will be subject to vendor chargebacks. If you have any

questions please contact Corporate Logistics by emailing to [email protected] .

Shipping Guidelines from U.S. Mainland to Puerto Rico

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules Store 701 is supported by DC 799 in Gainesville, FL (see section 8 for DC address). Please set your shipping system up to associate store 701 with DC799 and follow the instructions for shipping to DC799 from your state page in this Routing Guide. For Store 701 address, please click the ‘Store Address’ link found at www.nordstromsupplier.com If you are instructed by the Nordstrom buyer to ship direct to store, please contact [email protected], and provide the following information:

• Shipper name

• Shipping location (City/State/Zip)

• P.O. number

• Number of cartons

• Total weight and dimensions





NORDSTROM ROUTING GUIDE SECTION 7: MISCELLANEOUS INFORMATION 123

Shipping to HauteLook

• Shipments to destined to HauteLook (Store 881/FC 569) ARE addressed in this Routing Guide found in the above STATE PAGES – SECTION 6. Any Routing questions contact [email protected]

• Shipments destined to HauteLook (Store 828 and 591) are handled directly by our HauteLook/Bergen teams. Please refer to Section 8 Store/DC List; NordstromRack.com| HauteLook in this Routing Guide, for their email addresses to inquire about routing questions. Please note there are two separate email addresses for each team.

•

SCAC Code Listing This table lists the Standard Carrier Alpha Code (SCAC) for Nordstrom authorized carriers. The SCAC is used to populate TD503 field on the EDI 856 document. When a Nordstrom authorized carrier dispatches an agent or joint-line carrier to pick up your Nordstrom shipment(s), you may use the dispatching carrier’s SCAC in the EDI 856 TD503 field or you may contact the agent or joint-line carrier and ask them for their SCAC. Please note that this list should not be used for carrier selection purposes and does not constitute an endorsement of any carrier by Nordstrom. Please refer to the Origin State Pages for help with locating the Nordstrom authorized carrier for your shipment.

Pick Up Carrier Name Pickup Carrier SCAC Pickup Carrier Inbound To

A. Duie Pyle PYLE DC 569/881 direct and A.Duie Pyle/Gilbert

Averitt Express AVRT NorCon

Boland Trucking BOLD DC’s

BTX Global Logistics BTXA DC’s

C R S T, Inc. CRPS DC’s

CH Robinson (Robinson Transportation) RBTW DC’s

Cohen Express CHNP Gilbert

XPO Logistics (Con-Way) CNWY DC’s

Covenant Transport CVEN DC’s

CTE (California Transport Enterprises) CAIE DC’s

Dayton Freight DAFG NorCon

Dynamic Express DYXI Gilbert

Eagle Global Logistics EGLS DC’s

EDS Trucking EDSI Gilbert

Gilbert GBEA DC’s

Gilbert Express GBXI DC’s

Gordon Trucking GORK DC’s

Grandview Express GRWE DC’s

Land Span LSPN DC’s

Lynden International LYAH Store

M A T Parcel MPXE CTE

New England Trucking XNDL New Penn/Gilbert

New Penn NPME Gilbert

NorCon Ltd. NCON DC’s

Oak Harbor Freight OAKH DC 89, 399, 499 only

ONG Pickup and Delivery Service OPUD CTE

R and L Transfer RNLO NorCon

Ross Express RXIC New Penn/Gilbert

Royal Logistics ROYF NorCon

Span Alaska SPAJ DC’s

T and M Delivery TMDC Gilbert

Transport America TCAM DC’s

UPS FREIGHT UPGF DC's

UPS Small Package UPSN DC’s

UPS Canada (United Parcel Service of Canada) UPSC DC’s

US Mail-Registered USPS DC’s

Vendor’s Own Truck SELF DC’s or Consolidators



Expense Offset Policies

Transportation

Routing Guide or Purchase Order Violations Per Routing and PO: 100% Shipment cost plus $100.00 Handling fee.

Freight Agreement Allowance Per Purchase Order Contract or Freight Partnership Contract: Options are either 100% or 50% for both Air and Surface shipment costs, or 60% for Air shipments and 30% of shipping costs.

Freight Agreement Codes/Descriptions

Reason Code

Handling Fee

Freight Agreement Reason Description Short Description

AAC N Per Agreement-Half Freight Air + Advance Fees 1/2AFOBC AAC

AA1 N Per Agreement-Chargeback Full Freight Air FULL-AIR AA1

AA2 N Per Agreement-Chargeback Half Freight Air HALF-AIR AA2

ASC N Per Agreement-Half Freight Surface + Advance Fees 1/2 FOBC ASC

AS1 N Per Agreement-Chargeback Full Freight Surface FULFRTSU AS1

AS2 N Per Agreement-Chargeback Half Freight Surface HLFFRTSU AS2

A01 N Per Agreement-Chargeback Full Freight FULFRTAG A01

A02 N Per Agreement-Chargeback Half Freight HLFFRTAG A02

A03 N Per Agreement-Difference Between Air & Surface DIFSA-AG A03

A04 N Per Agreement-1/2 Diff Between Air & Surface 1/2DIFAG A04

A2C N Per Agreement-Chargeback Half Freight + Advance Fees 1/2+ADVC A2C

A3C N Per Agreement-Chargeback Diff of Surf & Air + Advance Fees DIFSA+AD A3C

A4C N Per Agreement-Chargeback 1/2 Diff Surf & Air +Advance Fees 1/2DIFSA A4C

FOB N Chargeback Advance Charges Based on Fob Point ADV CHGS FOB

F01 N Per PO Freight Term-Chargeback Full Freight. FULL FRT F01

F02 N Per PO Freight Term-Chargeback Half Freight. HALF FRT F02

F03 N Per PO-Difference Between Air & Surface Freight DIFF S/A F03

F04 N Per PO-1/2 Difference Between Air & Surface 1/2 DIFF F04

F05 N Per PO-Chargeback at Per Unit Rate UNT RATE F05

F06 N FOB Consol = 25% Of Total Shipment Charge FOBC=25% F06


Freight

Chargeback Codes/Descriptions Violation Reason Code

Handling Fee

Freight Chargeback Reason Description Short Description

I01 Y Routing Violation-Must Ship Collect Per Routing Guide S/B CLCT I01

I02 Y Dbl Bill Adv/Pu Paid to Consol MISC. I02

I03 Y Routing Violation-Shipped Ups Overweight A OVR WT I03

I04 Y Routing Violation-Must Ship UPS ND to Dc UPS TO DC I04

I05 Y Chargeback for Failure to Consolidate Shipments NONCNSOL I05

I09 Y Routing Violation - Must Call FedEx Freight for P/U FEDEXP/U I09

M01 Y Merchandise Shipped to Incorrect Distribution Center MISSHIP M01

M02 Y Merchandise Was to Have Been Shipped Store Direct S-DIRECT M02

M03 N Event Miss-ship Aired Direct to Store EVNT M/S M03

P01 Y Po Violation-Po States Surface-Shipped Air S/B AIR P01

P02 Y Po Violation-Po States Air-Shipped Surface S/B SURF P02

P03 Y Po Violation-Merchandise Shipped Past Cancel Date PAST CAN P03

P04 Y Po Violation-Merchandise Shipped Too Soon TOO SOON P04

P05 Y Merchandise Refused Due to Invalid Purchase Order PO INVLD P05

P06 Y Inbound Freight for Merchandise Refused at Door PO REFSD P06

P07 N Charges for Refused/Recalled Merchandise PO RECAL P07

P08 Y Outbound Freight on Merchandise Claimed or Refused CLM-RFSD P08

P09 N Inbound Freight on Merchandise Claimed CLM-OTHR P09

P10 Y Po Not Authorized to Ship Store Direct NO STDIR P10

P11 Y Not Authorized to Ship Overnight OVERNITE AIR

P12 Y Failure to Complete BOL Requirements NO P.O. P12

R01 Y Routing Violation-Incorrect Carrier Used WRNGCARR R01

R02 Y Routing Violation-Must Call Gilbert for Pickup GBEA P/U R02

R03 N Freight Chargeback - Must Not Use Declared Value DCLR VLU R03

R04 Y Routing Violation- Must Call XPO Logistics (FKA: Con-Way) For Pickup CNWY

R05 Y Routing Violation-Underweight Must Ship UPS ND to DC UNDER WT R05

R06 Y Routing Violation-Must Call NorCon for Pickup NCON P/U R06

R07 Y Routing Violation-Must Call FedEx National for Pickup FXNL P/U R07

R09 Y Routing Violation-Must Call CTE for Pickup CAIE P/U R09

R10 N Detention Charges/Volume Shipments Exceeds 2hr Limit EXCD LIM R10

R11 Y Routing Violation-Must Call Colonial for Pickup CLNK P/U R11

R12 Y Routing Violation-Must Call BTX Global Logistics for Pickup BTXA P/U R12

Z99 Y See Chargeback Explanation Below MISC. Z99

NORDSTROM ROUTING GUIDE SECTION 8: STORE/DC LIST

126

SECTION 8: STORE/DC LIST

Store/DC Look-Up Process • Nordstrom sends the store ordering locations on the EDI 850 SDQ segment

• In most cases, you may use the following list to locate the correct Ship-to DC for the store(s) listed on the SDQ segment. However, in some cases we may ask that you ship to a DC other than the one indicated on the Store/DC list. If a DC shipping location appears in the N1 segment that follows the SDQ segment of the EDI 850, you must ship to that DC and not the DC typically associated with the store location

• Vendors shipping to Nordstrom departments 87 (European Designer Sportswear Collection) and 614 should review the Designer section on page 14 to insure proper routing

• Vendors shipping to Department 86 (American Designer Sportswear Collection) should follow the standard routing for their State as found in the Store / DC List and State Pages

Nordstrom Product Group Orders • Nordstrom sends the Store/DC combinations in the purchase order

Manhattan NYC Full Line Stores Our Manhattan NYC Full Line Store POs will be set up as store 209 shipping to DC 699. After order processing, DC 699 will route to store 209, our Stock Staging Area (SSA), supporting both Full Line Manhattan Stores:

• Full Line Manhattan Store 212 (Opening Spring 2018)

• Full Line Manhattan Store 210 (Opening date TBD) Please email [email protected] for shipping and routing questions.

Pre-Allocation Stores • Pre-Allocation Stores will appear with the same value, the DC location, in the Mark For and in the Ship To location.

These are not valid stores; they are a unit placeholder prior to store allocation

• When a DC appears as a store and a ship to location, never ship until the PO has been store allocated; if the start ship window of your PO is within two weeks and you have not been notified of the store allocation, please contact the buyer on the PO and request allocation

Ship to Nordstrom DC 89 5703 North Marine Drive Portland, OR 97203-6421

Phone: (503) 240-6071 Fax: (503) 735-4012

Full Line Stores Rack Stores 1 Downtown Seattle 3 Southcenter Square Rack

2 Northgate 11 Anchorage Rack

4 Bellevue Square 14 Factoria Square Rack

5 Southcenter 15 Gold Creek Rack

6 Tacoma 16 Downtown Seattle Rack

9 Spokane 17 Outlet Collection Rack

10 Alderwood 22 Clackamas Rack

12 Anchorage 27 Tanasbourne Town Center Rack

20 Downtown Portland 28 Portland Rack

24 Clackamas Town Center 33 Sugar House Rack

25 Washington Square 71 South Towne Rack

32 Murray 72 Station Park Rack

73 City Creek Center 74 University Crossing Rack

109 Northtown Mall Rack

111 Northgate Rack

112 Oakway Center Rack

113 Cascade Station Rack

125 Cascade Plaza Rack

130 Boise Town Rack

138 Bellevue Lincoln Square Rack

139 Totem Lake Rack

179 Rack Reserve Stock

89 Pre-Allocation Store Only – not a valid store

189 Corp Reserve Stock (FLS & Rack Stores)


127

Ship to Nordstrom DC 299 5050 Chavenelle Road Dubuque, IA 52002-2616

Phone: (563) 556-4050 Fax: (563) 557-3535

Full Line Stores Rack Stores

34 Park Meadow 247 Rivers Edge Rack

35 Flatiron Crossing 248 Orchard Corners Rack

37 Cherry Creek 249 Manchester Highlands Rack

220 Michigan Avenue 253 Mellody Farm Rack (FALL 2018)

221 Oakbrook 254 Crystal Court Rack

222 Mall of America 256 Woodbury Rack

223 Old Orchard 264 Harlem Irving Plaza Rack

225 Woodfield Mall 265 Shops on Main Rack

228 Somerset North 266 Arborland Center Rack

230 Oak Park Mall 267 Baldwin Commons Rack

232 West Country 268 Lincoln Park Rack

235 Twelve Oaks 269 Springbrook Prairie Rack

236 Partridge Creek 270 Oakbrook Place Rack

238 Fashion Mall at Keystone 271 Arbor Lakes Rack

239 Kenwood Towne Centre 272 Mayfair Collection Rack

240 Saint Louis 273 Counterpointe Mall Rack

282 Mayfair Mall 274 The Shops at State and Washington Rack

283 Ridgedale Center 275 The Shoppes at Knollwood Rack

720 The Dallas Galleria 279 The Greene Town Center Rack

722 North East Mall 280 Southloop Rack

723 Northpark 281 Shelbyville Road Plaza Rack

724 Stonebriar Mall 284 The Plaza at Jordan Creek Rack

730 Houston Galleria 285 Kildeer Village Square Rack

731 Barton Creek Square Mall 286 West Towne Crossing Rack

732 The Shops at La Cantera 287 Algonquin Commons Rack

733 The Domain 288 West Oaks Rack

746 Woodlands Mall 289 Fashion Outlet Rack

709 Preston Ridge Rack

713 Woodlands Portofino Rack

715 Cedar Park Town Center Rack

Trunk Club | Clubhouse 719 Gallery on the Parkway Rack

171 TC Dallas 721 Baybrook Square Rack

174 TC Chicago 727 Preston Shepard Place Rack

734 Rim Rack

Rack Stores 735 The Shops at Southlake Rack

36 Park Meadows Rack 736 Gateway Rack

110 BelMar Rack 738 Park Lane Rack

135 Twenty Ninth Street Rack 739 Parks at Arlington Rack

136 Cherry Street Rack 740 Sunset Valley Rack

137 Chapel Hills East Rack 741 Centre at Post Oak Rack

140 Foot Hills Mall Rack 744 Market at Town Center Rack

148 The Orchard Rack (SPRING 2019) 745 Alamo Quarry Rack

224 Woodfield Rack 747 Willowbrook Mall Rack

229 Village Square Rack 748 Village Plaza at Bunker Hill Rack

231 Troy Market Place Rack 749 Woodlands Plaza Rack

233 Mall of America Rack 785 Belle Isle Station Rack

242 Orland Park Place Rack

243 Rookwood Rack

244 Shops at Orchard Place

245 Chicago Avenue Rack

246 Brentwood Square Rack 260 Last Chance (Chicago)

297 CS Rack Warehouse



128

Ship to Nordstrom DC 399

1600 South Milliken Ontario, CA 91761-7812

Phone: (909) 390-1040 Fax: (909) 605-7116

Full Line Stores Rack Stores 320 South Coast Plaza 150 Tempe Marketplace Rack

321 Brea Mall 151 Wilmot Plaza Rack

322 Los Cerritos Center 154 San Tan Village Rack (FALL 2018)

323 Montclair Plaza 155 Winrock Rack

324 Main Place Mall 160 Rancho Niguel Rack

325 The Galleries at Tyler in Riverside 161 Valencia Promenade Rack (SPRING 2018)

326 The Shops at Mission Viejo 163 Fig at 7th Rack

330 Irvine Spectrum Center 165 Marina Pacifica Mall Rack

333 Fashion Island 166 The Shops at La Jolla Village Rack

340 Americana at Brand 167 Cerritos Plaza 183 Rack

341 Topanga Plaza 168 Tustin Marketplace Rack

342 Del Amo Fashion Center 328 Chino Spectrum Towne Center Rack

344 Paseo Nuevo 329 Brea Union Plaza Rack

345 Santa Anita 331 Towne Center Rack

348 The Oaks 332 Long Beach Exchange Rack

349 Grove at Farmers Market 334 Colonies Crossroads Rack

353 Santa Monica Place 336 Outlets at Orange Rack

360 Fashion Valley Center 337 Laguna Hills Mall Rack

361 UTC 338 Metro Pointe at South Coast Rack

364 North County 347 Culver City Rack

380 Fashion Square 350 Glendale Fashion Center Rack

381 Chandler Fashion Center 351 Beverly Connection Rack

384 Century City 352 Hastings Village Rack

386 Fashion Show Mall 354 Burbank Empire Center Rack

356 Edinger Plaza Rack

357 Riverside Plaza Rack

358 Topanga Rack

359 West Covina Rack

363 Plaza Bonita Rack

366 The Shops at River Walk Rack

367 The Shops at Town & Country Rack

368 Commons at Temecula Rack

369 Carmel Mountain Plaza Rack

370 South Bay Marketplace Rack

371 The shops at Summerlin Rack

372 Esplanade Shopping Center Rack

373 The Fountains at Farah Rack

374 Ontario Mills Rack

376 Stephanie Street Rack

377 Chandler Festival Rack

378 Mission Valley Rack

379 Scottsdale Promenade Rack

383 Grand Plaza Rack

388 Arrowhead Crossing Rack

389 The Corner Rack

393 Mountain Grove Rack

396 Janss Marketplace Rack

471 Fresno Rack

Trunk Club | Clubhouse

173 TC Los Angeles 770 Last Chance (Phoenix)



129


37599 Filbert Street Newark, CA 94560-3537

Phone : (510) 794-5440 Fax: (510) 795-5816

Full Line Stores Rack Stores 420 Hillside Mall 47 Waikiki Rack*

421 Walnut Creek 48 Ward Village Shops Rack*

422 Stanford Shopping Center 428 Daly City Rack

423 Corte Madera 431 San Leandro Rack

425 Valley Fair 432 Westgate Mall Rack

426 Stonestown 433 Howe ‘Bout Arden Center Rack

427 San Francisco Centre 435 East Bay Bridge Shopping Center Rack

429 Arden Fair 470 Roseville Rack

430 Stoneridge 472 Ravenswood Rack

434 Galleria at Roseville 473 DT San Francisco Rack

706 Ala Moana* 474 Market Street Rack

475 Oakridge Rack

476 Persimmon Place Rack

477 Redfield Promenade Rack

478 Pacific Commons Rack

479 Sunvalley Shopping Center Rack

481 Palladio at Broadstone Rack

Trunk Club | Clubhouse 482 Coddingtown Rack

170 TC San Francisco 483 Vintage Oaks Rack

484 Nut Tree Village Rack

178 Rack Reserve Stock



* For Hawaii Store-Direct shipments, refer to Section 7 – Shipping Guidelines to Hawaii

*For Nordstrom Fulfillment Centers DC 569, 599 and Nordstromrack.com | HauteLook refer to pages 131 & 132 in this same guide.


130


839 Commerce Drive Upper Marlboro, MD 20774-7421

Phone: (301) 390-7800 Fax: (301) 390-1229

Full Line Stores Rack Stores 209 Manhattan Stock Staging Area 537 Fulton Market Rack

210 Manhattan Tower (FALL 2019) 539 Bergen Rack

212 Mens Store New York City 541 University Station Rack

227 Beachwood Place 542 Liberty Tree Rack

234 Easton Town Center 543 Middlesex Commons Rack

237 Ross Park 544 Willow Grove Park Rack

520 Garden State Plaza 545 West Farm Shopping Center Rack

521 Menlo Park 546 Shoppers World Rack

522 Freehold Raceway Mall 547 Newbury Rack

523 The Westchester 548 Manhassest Center Rack

524 Roosevelt Field 550 The Shoppes at Blackstone Valley Rack

526 Westfarms 551 Chestnut Street Rack

527 The Mall at Short Hills 552 Maine Crossing Rack

528 Providence Place 553 Braintree Rack

531 Natick Mall 554 Boulevard Consumer Square Rack

534 South Shore Plaza 555 Mercer Mall Rack

535 Burlington 560 Colonie Center Rack

536 Northshore 624 Potomac Mills Rack

600 Tysons Corner 625 Columbia Crossing Rack

621 Pentagon City 627 Towson Rack

622 Towson Town Center 633 Gaithersburg Rack

623 Montgomery 634 The Overlook at King of Prussia Rack

626 Annapolis Mall 640 Fair Lakes Promenade Rack

628 MacArthur Center 641 Carolina Pavilion Rack

629 King of Prussia 642 Cherry Hill Garden State Park Rack

631 The Mall in Columbia 643 Annapolis Harbour Center Rack

632 Dulles Town Center 644 Tysons Corner Rack

635 Short Pump Town Center 645 Christiana Fashion Center Rack

637 Cherry Hill 646 Livingston Center Rack

639 Christina Mall 647 Rockaway Commons Rack

750 Southpark 648 Hamilton Cross Rack 751 Streets at Southpoint 649 Wayne Town Center Rack

650 Crossroads at Eatontown Rack

Trunk Club | Clubhouse 651 Chimney Rock Rack

172 TC Washington DC 652 Shoppes at Belmont Rack

175 TC New York 656 Lincoln Plaza Rack

176 TC Boston 660 Woodmore Rack

670 Dulles Town Crossing Rack

Rack Stores 671 Pentagon Center Rack

241 Legacy Village Rack 672 Friendship Center Rack

276 Easton Market Rack 673 Downtown DC Rack

277 Crocker Park Rack 674 Springfield Town Center Rack

278 Sun Center Rack 675 12th Street Rack

509 31st & 6th Rack 676 PA Northway Rack

510 Destiny USA Rack 677 Pembroke Mall Rack

511 Empire Outlets Rack (FALL 2018) 754 Renaissance Center Rack

512 The Shops at Skyview Rack

513 Gateway Center Rack

514 Huntington Shopping Center Rack

515 Union Square Rack

519 City Center Rack

529 The Gallery at Westbury Plaza Rack

533 Warwick Mall Rack 177 Rack Reserve Stock

697 EC Rack Warehouse




131


5497 NE 49th Avenue Gainesville, FL 32609

Phone: (352) 384-2111 Fax: (352) 384-2025

Full Line Stores Rack Stores 701 The Mall of San Juan 708 Memphis Rack

759 Green Hills 711 Bowman Place Rack

760 Perimeter Mall 712 Ft. Lauderdale Rack

762 Town Center at Boca Raton 714 Winter Park Rack

763 Shops at Merrick Park 716 Riverwalk Rack

765 International Plaza 717 Ambassador Place Rack

766 The Mall at Wellington Green 743 Promenade Shops Rack

768 Dadeland Mall 755 University Commons Rack

772 Phipps Plaza 756 The Markets at Town Center Rack

773 Palm Beach Gardens 757 The Mercato Rack

774 Aventura 758 Brentwood Place Shopping Center Rack

775 Waterside 764 Mall of Georgia Crossing Rack

789 St. John Town Center 771 Sawgrass Mills Rack

777 Miracle Marketplace Rack

778 Millenia Crossing Rack

779 Kendall Town & Country Rack

781 Tampa Rack

782 Buckhead Station Rack

783 North Point Market Center Rack

784 Palm Beach Outlets Rack

786 Shoppes at University Town Center Rack

787 River Ridge Rack

788 Perimeter Expo Rack

791 Harbison Court Rack

792 Magnolia Park Rack

793 Countryside Mall Rack

796 Lake Brandon Plaza Rack Trunk Club | Clubhouse 797 The Shops at Midtown Miami Rack

180 TC Charleston 798 The Mall of Louisiana Rack 799 Pre-Allocation Store Only – not a valid store

NQC (Nordstrom Quality Center) 187 187 Nordstrom Quality Center Contact [email protected] for routing instructions

Nordstrom.com

Ship to Nordstrom DC 569 – Elizabethtown FC 30 Distribution Drive Phone: (717) 366-1300

Elizabethtown, PA 17022 Fax: (717) 366-1498 Routing use this guide to DC 569

Store 568 Elizabethtown

Ship to Nordstrom DC 599 – Cedar Rapids FC 7700 18th Street SW Phone : (319) 846-4000

Cedar Rapids, IA 52404 Fax: (319) 846-4208 Routing use this guide to DC 599

Store 808 Cedar Rapids FC 141 TC Cedar

870 iFulfillment Center 142 TC NPG

871 iFulfillment Center



132

NordstromRack.com | HauteLook

Ship to HauteLook DC 559 – 3PL Bergen East Fulfillment Center 7373 West Side Ave Phone: (201) 624-2170 (ext. 206)

North Bergen, NJ 07047

Routing EM: [email protected]

Store 558 3PL Bergen East Fulfillment Center

Ship to HauteLook DC 562 – Elizabethtown Off Price Fulfillment Center

30 Distribution Drive Phone: (717) 366-1300

Elizabethtown, PA 17022 Fax: (717) 366-1498 Routing use this guide to DC 569

Store 881 Elizabethtown Off Price Fulfillment Center

Ship to HauteLook DC 563 – Cedar Rapids Off Price Fulfillment Center

7700 18th Street SW Phone: (319) 846-4000

Cedar Rapids, IA 52404 Fax: (319) 846-4208 Routing use this guide to DC 599

Store 882 Cedar Rapids Off Price Fulfillment Center

Ship to HauteLook DC 567 – 3PL Bergen West Fulfillment Center

16012 Arthur Street Phone: (562) 376-3550

Cerritos, CA 90703 Routing EM: [email protected]

Store 566 3PL Bergen West Fulfillment Center

Ship to HauteLook DC 579 – 3PL Bergen Owned DC

7300 West Side Ave Phone: (201) 854-1512

North Bergen, NJ 07047 Routing EM: [email protected]

Store 578 3PL Bergen Owned DC

591 HauteLook C/O Bergen Logistics

Ship to HauteLook DC 879 – San Bernardino Off Price Fulfillment Center

17335 Glen Helen Parkway Phone: (909) 333-7700 (Receiving Dept.)

San Bernardino, CA 92407 Routing EM: [email protected]

Store 828 SBFC nordstromrack.com | HauteLook

873 San Bernardino Off Price Fulfillment Center

Canadian Stores

Please refer to our Nordstrom Canada Routing Guide found on our Supplier website www.nordstromsuppliercanada.com.





http://nordstromsuppliercanada.com/Content/Routing_Guide/Routing_Guide_master_Canada.pdf

http://www.nordstromsuppliercanada.com/

NORDSTROM ROUTING GUIDE APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS 133

APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS

Term Definition

Airway Bill (AWB) The air industry’s equivalent to the motor carrier’s Bill of Lading.

Advanced Ship Notice (ASN) Electronic packing slip or 856.

Bill of Lading A contract of carriage between shipper and carrier. A Bill of Lading serves three purposes:

• It sets the terms and conditions of the contract.

• It acts as the receipt for the goods to be transported.

• It provides documentary evidence of the party entitled to deliver.

Cancel Date The Cancel Date shown on the Purchase Order. The Cancel Date is the last day to ship. It is commonly referred to as the “Past Cancel Date”.

Claim A deduction processed against a vendor’s account for merchandise returns, shortages, cost differences, markdowns, advertising co-op, rebates, etc.

Cargo Claims Claims written against a carrier for recoupment of merchandise cost and freight charges as a result of damage or shortage of goods delivered or complete non-delivery.

Carrier Liability A contract carrier is liable for all loss, damage and delay with the exception of act of God, act of a public enemy, act of a public authority, act of the shipper, and the inherent nature of the goods.

Carton A corrugation packaging type not to exceed 36" x 24" x 24" or 50 pounds.

Contract Carrier A for-hire carrier who does not serve the general public, but who serves shippers or consignees with whom the carrier has a continuing contract.

Collect Freight invoice payment terms indicating that charges will be billed to Nordstrom.

Consignee The receiver of a freight shipment, usually the buyer.

Consolidation of Shipment A Nordstrom requirement that all purchase orders going to the same DC on the same day must be consolidated onto one Bill of Lading or sub-bill, depending on which carrier is being used.

Consolidator Assembles interliner or LTL shipments, organizes the freight by DC and purchase order, manifests shipments by DC and transmits to each DC to pre-alert them of the merchandise and delivery date. Releases freight by assembly to the DC.

Cubic Feet Carton Length by Width by Height; multiplied. Cubic foot measurement.

Customer’s Owned Goods Merchandise that has already been sold to a customer. Customer’s Owned Goods are usually Repair Claims being sent back to Nordstrom from the repair vendor.

DC Nordstrom Distribution Center. See Section 8: Stores/DC List for stores serviced by each DC, and DC addresses and phone and fax numbers. The DC is usually the Ship To point on the Purchase Order.

Department Number The department number is found on the Purchase Order under "Dept. No." The department number contains a type of merchandise belonging to a group of departments in a merchandise division.

Dimensional Weight (Dim Wt.) Carton Length x Width x Height; multiplied. Dim Wt. or Cubic Foot measurement.

EAN European Article Number. A unique thirteen digit vendor number, the European equivalent of a UPC code.


Term Definition

Earliest Ship Date The Earliest Ship Date shown on the Purchase Order. The Earliest Ship Date is the first day to ship. It is commonly referred to as the Start Ship Date.

EDI Electronic Data Interchange. All-inclusive terms for Electronic Data interchange transactions. Ability to transmit EDI transaction types varies with each vendor.

Electronic Documents The Electronic Documents utilized by Nordstrom include: Electronic Invoice EDI810 Version 4010VICS UPC Catalog EDI832 Version 4010VICS Purchase Order EDI850 Version 4010VICS Product Activity Data EDI852 Version 4010VICS PO Acknowledgment EDI855 Version 4010VICS Advance Shipment EDI856 Version 4010VICS PO Buyer Initiated EDI860 Version 4010 GS1 128 Carton Label Version 4010VICS Functional Acknowledgement EDI997 Version 4010VICS

Floor Ready Term referring to merchandise that is received ready to be transferred directly to the selling floor.

Freight Allowance Amount of freight the supplier pays per purchase order or signed Corporate Freight Partnership Contract (freight agreement). 0 Supplier pays no (zero) freight costs. 1 = 100% Full, Paid: Supplier pays 100% of the freight costs. 2 = 50% ½, Half: Supplier pays 50% of the freight costs. 3 = 60% Difference between Air and Surface. On air shipments only, supplier pays 60% of the air freight costs. 4 = 30% Half the difference between Air and Surface. On air shipments only, supplier pays 30% of the air freight costs.

Freight-Only Invoice An invoice for prepaid freight charges sent to the DC Traffic Office. Nordstrom only reimburses for freight charges associated with jewelry, watches, gourmet food shipments and consignment orders.

Freight Chargeback (See Freight Agreement and Freight Violation Chargeback Codes/Descriptions for chargeback reason codes and descriptions)

Supplier freight deduction document. There are two types of freight chargebacks:

• Agreement: Supplier agrees to share freight charges.

• Violation: Supplier is charged full freight charges plus a handling fee of $100. Violation is either of Purchase Order contract or the Carrier Selection and Routing Guide. Nordstrom deducts freight charges owed from the next check remittance.

FOB Point A term of sale that defines who will incur transportation charges for the shipment, who will control the movement of the shipment, or at which point the title to the goods passes to the buyer. The original meaning was "free on board" ship.

• FOB Factory: Title of goods passes to the buyer at the factory. Supplier pays no (zero) freight, unless a freight allowance is applicable.

• FOB Consolidator: Title of goods passes to the buyer at the consolidation point. Supplier pays all freight costs to the point of consolidation, plus any additional freight costs, which are dependent on what is agreed in the freight allowance field on the PO.

• FOB Store: Title of goods passes to the buyer at the Nordstrom DC or Store. Supplier is liable for the shipment until it reaches Nordstrom. Please note that FOB Store does NOT mean ship Direct to Store. Refer to the “FOB Point” Purchase Order field.

Full Freight The supplier/shipper agrees to pay 100% of the freight charges. Refer to the "Freight Allowance" Purchase Order field.


Term Definition

Full Load Shipments weighing over 1,000 lbs for Air shipments and 10,000 lbs for Surface shipments. Please contact the Volume Load desk if you have a shipment that fits this criteria—[email protected] at least 3 days prior to the requested ship date.

GOH “Garment on Hanger”, a hanging packaging shipping type.

Gourmet Foods Perishable merchandise such as candy, or other food items.

Hazardous Materials A hazardous material is a substance that poses more than a reasonable risk to the health and safety of individuals and includes products such as explosives, flammables, corrosives, oxidizers, and radioactive materials. Includes perfumes and other contents packaged under pressure being shipped via Air and Air shipments that contain Dry Ice cold pack.

Importer of Record The company or individual who is listed as the importer with U.S. Customs at the time the goods enter the U.S. The Tax ID# or social security number of the "Importer of Record" must also be submitted to Customs. The Importer of Record bears all responsibility and liability for the imported merchandise.

Inbound Freight Freight in route to a Nordstrom facility (usually a Distribution Center).

Interliner The pickup carrier, usually for an LTL shipment. The carrier transports merchandise from the vendor to a consolidator.

Jewelry Jewelry and watch shipments are shipments for specific departments. See Jewelry and Watch Shipping Procedures (Section 3).

Landed Duty Paid The total cost of a product delivered to a given location, i.e., the cost of production plus the transportation cost to the customer’s location. U.S. Customs Clearance is the responsibility of the seller. The seller or agent of the seller is the "Importer of Record". All U.S. Customs duties and applicable taxes are for the account of the seller. Delivery to the named place of destination is for the account of the seller.

LTL “Less than truckload”, a shipment weighing less than the minimum weight required to use the lower truckload rate. A pickup/interliner carrier direct to the DC’s or into a consolidation. Usually shipments over 70 lbs and under 10,000 lbs.

Lumper A term applied to a person who assists a motor carrier in the loading and unloading of property.

Manufacturer ID The first six digits of the UPC number. This ID may be used to identify the manufacturer. A single manufacturer may have multiple manufacturer IDs.

Master Bill of Lading A uniquely numbered contract of carriage document that summarizes more than one DC shipment or sub-bills of lading. The Master Bill of Lading is the document that is signed by the carrier driver.

Mode Method of transportation (service) used for shipments, usually Surface and sometimes Air. Refer to the "Ship Via Routing Guide or shipping method" Purchase Order field.

Outbound Freight A shipment shipped from a Nordstrom facility to another Nordstrom facility or a vendor.

Order Date The date the order was placed with the vendor. This is not the Earliest Ship Date.

Pickup Carrier The interliner carrier, usually for an LTL shipment. The carrier transports merchandise from the supplier to a consolidator.

PID Product Information number or vendor style number. Also known as vendor product number or VPN.


Term Definition

POD Proof of Delivery.

PO Verification Purchase Order Verification is a service provided by our consolidators. It confirms that the Purchase Order is active and is ready to ship. PO Verification may also be performed via email to Nordstrom. See Section 2: Shipment Preparation for further information. Exceptions; Consignment, UPS Small Package shipments and 881/569 HauteLook POs.

Prepaid Freight invoice payment term indicating that charges are billed to the shipper or supplier.

Purchase Order A legal, binding contract between the Nordstrom buyer and the supplier. The Purchase Order number is an 8-digit identifier and is required on all packaging and documentation.

QR Quick Response. The capability to send sales information to a vendor and have merchandise replenished immediately via EDI transactions.

Refusal A refusal occurs when a Purchase Order delivered to a consolidator or Nordstrom facility is in violation of the Purchase Order contract. Refusals are put On Hand and all expenses are borne by the seller. The seller has 30 days to give disposition to the agent in possession of the shipment. After 30 days, the shipment may be salvaged to recover expenses.

Return Authorization An authorization number which is obtained from the supplier prior to the shipping return vendor claim.

Samples Merchandise not for resale. Samples usually have no cost.

Shipper The sender of the freight shipment, usually the seller or seller’s warehouse.

Shipping Window The period of time between (and inclusive of) the PO Earliest Ship Date and Cancel Date.

Short Shipments Shipment contents which are less than the packing slip count or a carrier shipment which has delivered less than the carton count on a Bill of Lading or freight delivery receipt.

SKU Stock Keeping Unit. A SKU refers to a specific style, color and size of an item.

Store Pack Packing by style, color and size (SKU) for a store.

Sub-Bill A Bill of Lading always used in conjunction with a Master Bill of Lading. A sub-bill lists the detail information for a DC shipment, including PO’s and department number, itemized by number of cartons and weight, etc.

Supplier Number Identifying number for the ‘ordered from’ company in the Nordstrom Merchandising System.

GS1-128 Scannable bar-coded label located on the outside of a shipping carton.

UPC Universal Product Code. A unique twelve digit vendor number. The first six digits are a supplier’s UC Block ID; the next five digits are a specific product identifier (SKU); and the last digit is a check digit.

VAN Value Added Network. The designated communication network used to transmit and receive EDI transactions.

Vendor Number The Vendor Number is found on the Purchase Order “Pay To Vendor”


Term Definition

VICS Voluntary Inter-industry Commerce Standards for EDI transactions, established by the Uniform Code Council (UCC).

VMR Vendor Managed Replenishment. Vendor “Basic Stock” system that automatically creates Purchase Orders and replenishes merchandise based on sales and model information via EDI 852 sales and 855 Reverse Purchase Order.

Volume Shipments A Full Load that exceeds the standard size/weight guidelines.

• Surface: 10,000 pounds or more, or over 1,800 cubic feet, per consolidated shipment.

• Air: 1,000 pounds or more per consolidated shipment. Volume Shipments are considered by the DC for possible Full Load shipment routing.

Weight Break The weight at which carrier determination is made.

NORDSTROM ROUTING GUIDE APPENDIX B: SAMPLE NORDSTROM FREIGHT PARTNERSHIP

138

APPENDIX B: SAMPLE NORDSTROM FREIGHT PARTNERSHIP

APPENDIX C: SAMPLE BILL OF LADING

139

APPENDIX C: SAMPLE BILL OF LADING