nordstrom routing guide - velocity360nordstrom routing guide section 1: introduction 6 shipping...

Nordstrom Routing Guide

Updated: February 3, 2011

SECTION 1 INTRODUCTION.................................................................................................................5 How to Get Started...............................................................................................................................5 Shipping Guidelines..............................................................................................................................6 Small Package Shipments ...................................................................................................................6 Collect/Prepaid Shipments ...................................................................................................................6 Shipping Timeframes (Ship Windows) .................................................................................................7 International Shipments........................................................................................................................7 Shipment Destinations .........................................................................................................................8

SECTION 2 SHIPMENT PREPARATION ..............................................................................................9 General Rules.......................................................................................................................................9 PO Verification......................................................................................................................................9 Nordstrom Order Verification System (NOVS)...................................................................................10 Maximum Shipment Weight Limits .....................................................................................................10 Carton Dimensions Required on Surface and Air Shipments ............................................................10 Volume Shipments .............................................................................................................................10 Declaration of Value ...........................................................................................................................11 Palletization of Freight........................................................................................................................11 How to provide a Unique Bill of Lading Number for an EDI 856 ASN................................................12 Bill of Lading Preparation ...................................................................................................................12

SECTION 3 SPECIAL HANDLING.......................................................................................................13 Shipments Requiring Special Handling..............................................................................................13 Hazardous Materials...........................................................................................................................13 Designer Apparel................................................................................................................................14 Consignment Orders ..........................................................................................................................14 Customer Owned Goods Repair Claims ............................................................................................14 Furniture and Residential Shipments .................................................................................................15 Gourmet Foods...................................................................................................................................15 Jewelry and Watch Shipping Procedures ..........................................................................................15 Samples..............................................................................................................................................20

SECTION 4 FREIGHT INVOICING AND INQUIRIES ..........................................................................21 Freight Invoicing and Reimbursement................................................................................................21 Freight Chargeback Inquiries .............................................................................................................22 Refusals and Related Charges ..........................................................................................................22

SECTION 5 CARRIER PAGES ............................................................................................................24 American Fast Freight ........................................................................................................................24 BAX /DB Schenker .............................................................................................................................25 Colonial Trucking – Gilbert East.........................................................................................................27 Con-Way Freight ................................................................................................................................28 CTE – RJR .........................................................................................................................................30 CTE – California Transport Enterprises .............................................................................................32 FedEx Express (FDE) – DVX Program (Collect)................................................................................34 FedEx Freight (FXFE) ........................................................................................................................35 Gilbert East.........................................................................................................................................37 Lynden International ...........................................................................................................................39 NewPenn – Gilbert East .....................................................................................................................40 Norcon, LTD. ......................................................................................................................................41 Greatwide ...........................................................................................................................................43 UPS ....................................................................................................................................................44

SECTION 6 ORIGIN STATE PAGES..............................................................................................47 ALABAMA (AL)...................................................................................................................................47 ALASKA (AK) .....................................................................................................................................48 ARIZONA (AZ)....................................................................................................................................49 ARKANSAS (AR)................................................................................................................................50 CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918.........................................51 CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969.........................................52 CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 .....................................53

CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 ...............................................54 COLORADO (CO) ..............................................................................................................................55 CONNECTICUT (CT) .........................................................................................................................56 DELAWARE (DE)...............................................................................................................................57 DISTRICT OF COLUMBIA (DC) ........................................................................................................58 FLORIDA (FL) ....................................................................................................................................59 GEORGIA (GA) ..................................................................................................................................60 HAWAII (HI)........................................................................................................................................61 IDAHO (ID) .........................................................................................................................................62 ILLINOIS (IL) ......................................................................................................................................63 INDIANA (IN) ......................................................................................................................................64 IOWA (IA) ...........................................................................................................................................65 KANSAS (KS).....................................................................................................................................66 KENTUCKY (KY)................................................................................................................................67 LOUISIANA (LA).................................................................................................................................68 MAINE (ME) .......................................................................................................................................69 MARYLAND (MD)...............................................................................................................................70 MASSACHUSETTS (MA): Boston Metro Area Zip Code Prefix 021 .................................................71 MASSACHUSETTS (MA): Excluding Zip Code Prefix 021................................................................72 MICHIGAN (MI) ..................................................................................................................................73 MINNESOTA (MN) .............................................................................................................................74 MISSISSIPPI (MS) .............................................................................................................................75 MISSOURI (MO).................................................................................................................................76 MONTANA (MT) .................................................................................................................................77 NEBRASKA (NE)................................................................................................................................78 NORTH CAROLINA (NC)...................................................................................................................79 NORTH DAKOTA (ND) ......................................................................................................................80 NEVADA (NV) ....................................................................................................................................81 NEW HAMPSHIRE (NH) ....................................................................................................................82 NEW JERSEY (NJ) ............................................................................................................................83 NEW MEXICO (NM)...........................................................................................................................84 NEW YORK (NY): New York City and Long Island Metro Area Zip Codes Prefixes 100-119...........85 NEW YORK (NY): Zip Code Prefixes 120-149 ..................................................................................86 OHIO (OH)..........................................................................................................................................87 OKLAHOMA (OK)...............................................................................................................................88 OREGON (OR): Excluding Portland Metro Area Zip Code Prefixes 970-972....................................89 OREGON (OR): Portland Metro Area Zip Code Prefixes 970-972 ....................................................90 PENNSYLVANIA (PA): Excluding Metro Area Zip Code Prefixes 170-196.......................................91 PENNSYLVANIA (PA): Metro Area Zip Code Prefixes 170-196........................................................92 PUERTO RICO (PR) AND U.S. VIRGIN ISLANDS (VI).....................................................................93 RHODE ISLAND (RI): Cranston and Providence Metro Area Zip Code Prefix 029...........................94 RHODE ISLAND (RI): Excluding Cranston and Providence Metro Area Zip Code Prefix 029..........95 SOUTH CAROLINA (SC) ...................................................................................................................96 SOUTH DAKOTA (SD).......................................................................................................................97 TENNESSEE (TN)..............................................................................................................................98 TEXAS (TX)........................................................................................................................................99 UTAH (UT)........................................................................................................................................100 VERMONT (VT)................................................................................................................................101 VIRGINIA (VA)..................................................................................................................................102 WASHINGTON (WA)........................................................................................................................103 WEST VIRGINIA (WV) .....................................................................................................................104 WISCONSIN (WI) .............................................................................................................................105 WYOMING (WY) ..............................................................................................................................106

SECTION 7 MISCELLANEOUS INFORMATION ..............................................................................107 Shipping Guidelines from U.S. Mainland to Hawaii..........................................................................107 Nordstrom-Approved Carrier Quick Reference ................................................................................108

SCAC Code Listing...........................................................................................................................109 Expense Offset Policies ...................................................................................................................111 Freight Agreement Codes/Descriptions ...........................................................................................111 Freight Chargeback Codes/Descriptions .........................................................................................112

SECTION 8 STORE/DC LIST.............................................................................................................113 APPENDIX A GLOSSARY OF TERMS AND DEFINITIONS ...........................................................117 APPENDIX B SAMPLE NORDSTROM FREIGHT PARTNERSHIP CONTRACT...........................123 APPENDIX C SAMPLE BILL OF LADING.......................................................................................124

Nordstrom Routing Guide Section 1: Introduction

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SECTION 1 INTRODUCTION How to Get Started Purpose of this Guide The Nordstrom Routing Guide provides instructions on carrier selection and shipping specifications for all Domestic Purchase Orders with an FOB point in the United States. Carrier selection is based on:

Shipment point of origin (state or zip code) Shipping method/routing mode Shipment weight Ship To Distribution Center or Consolidator

How to use this Guide Please review the Shipping Guidelines section of this manual carefully. Violation of the instructions and/or rules contained in these guidelines may result in refused shipment(s) and/or additional charges to the supplier. You may use this guide to identify which carrier to use for any given shipment and to determine whether any special handling is required by either Nordstrom or the carrier for that shipment. Please note that the information in this guide is updated periodically and can change without notice. We do not recommend that you print any section of this guide. Please refer to the online version of the Routing Guide found at www.nordstromsupplier.com to make sure you have the most current information available. Finding the Authorized Carrier for Your Shipment Follow these steps to identify the authorized carrier for your freight shipment to Nordstrom:

Consult Maximum Shipment Weight Limits (in Section 2: Shipment Preparation) to calculate the total weight of your shipment.

Refer to Section 8: Store/DC List to determine which Distribution Center is associated with the store(s) on your Purchase Order (PO).

Determine which authorized shipping mode – Air or Surface – has been specified on the PO. Go to the Origin State Pages (Section 6) and select the page for the state (or zip code area) from

which the shipment will originate. o Review the “General Rules” section of the State Page. o Locate the chart, about mid-page, containing column headers “Ship To DC”, “PO

Specifies Surface”, “PO Specifies Air”. o Determine what DC(s) you are shipping to, the weight you are shipping (NOTE:

Refer to “General Rules” for instructions on how to calculate weight) o Determine the shipping mode from the Nordstrom PO you are shipping o Locate the authorized carrier based on mode, weight, and DC you are shipping

to. o Note: It is possible to have more than one carrier by DC—be sure to check

carefully. After identifying the authorized carrier for your shipment, refer to the Carrier Pages (Section 5) for specific instructions on shipping with this carrier. For More Help Please contact the Traffic Office of the receiving DC, or [email protected] with any carrier or shipping questions. You may also call 1-877-444-1313, select option 4.

http://www.nordstromsupplier.com/�


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Shipping Guidelines Who May Authorize Carriers This routing guide is the only authorized source of instructions about carrier selection, receiving addresses and shipping specifications for Domestic Purchase Orders (PO’s). Nordstrom Buyers may select the shipping method for a PO, but they are not authorized to select the carrier. If the carrier name that appears on the PO does not agree with the authorized carrier as determined by the Routing Guide, please contact the Ship To DC Traffic Office. Compliance Failure to comply with this routing guide places full liability for loss or damage on the supplier.

Deviation from these instructions without approval of the Nordstrom DC Traffic office, or Nordstrom Corporate Transportation office may result in a $100.00 handling charge, which will be deducted from your invoice.

If you choose to send your shipment via a carrier not authorized by Nordstrom, your shipment must be sent prepaid. If you opt for collect billing via a carrier not authorized by Nordstrom Traffic, Nordstrom reserves the right to either refuse the shipment or reverse the freight charges back to the shipper. Use of any carrier or shipping method (routing) not specifically authorized in this guide or by Nordstrom Traffic will result in the supplier paying all transportation charges, regardless of whether or not Nordstrom might have incurred lower or higher transportation costs with the unauthorized shipping method.

Supplier/Shipper Benefits When suppliers follow the Nordstrom Routing Guide instructions on carrier selection and shipping, they enjoy several benefits, including:

Discounted carrier rates when sharing freight costs with Nordstrom; Pre-scheduling and prioritization of shipments for delivery at the Ship To DC.

Small Package Shipments In an effort to decrease the number of small package shipments received at our Distribution Centers, Nordstrom requests that your shipping dock make every effort to consolidate packages/Purchase Orders FROM your single shipping location TO the Nordstrom Ship To DC so that your shipments may meet our heavy weight shipment criteria (i.e., 21 pounds for Metro areas and 51 pounds for non-Metro areas). Collect/Prepaid Shipments All shipments to Nordstrom must be sent “Collect“ , “Bill Receiver” or “Bill Third Party” via an appropriate authorized carrier, with the exception of Parcel Post shipments. Small Package shipments on UPS must be billed to Nordstrom’s Third Party Bill To account, (see UPS pages in section 5 “Carrier Pages” for details). POs that stipulate “Vendor Pays Total Freight” should be shipped “Collect”, “Bill Receiver”, or “Bill Third Party” via an authorized carrier as explained in this guide. Nordstrom will deduct any freight charges owed from the next check remittance.. This is typically advantageous to the shipper, as they are able to take advantage of Nordstrom’s contracted rates. Nordstrom will not reimburse shippers for any “prepaid” shipments, whether via authorized or non-authorized carriers, except as outlined in Section 4 “Freight Invoicing and Reimbursement”. Should you accidentally ship “prepaid” via an authorized carrier, please contact [email protected] for assistance with rebilling the freight charges to Nordstrom. See also Section 4 “Freight Invoicing and Reimbursement” Note: Suppliers are responsible for any loss and/or damage associated with prepaid shipments

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. Unauthorized Carriers The following rules apply when shipping via a carrier not listed in this guide:

The merchandise must be shipped PREPAID; The merchandise must be shipped within the shipping window on the PO; Your prepaid carrier must contact our DC’s for delivery appointments prior to the delivery

attempt. At the time of contact the carrier must present your bill of lading number, carrier pro#, ship date, PO numbers and carton count per PO.

Shipping Timeframes (Ship Windows) The PO shipping window (i.e., “earliest ship date” to “latest ship date”), indicates the first and last date that merchandise may leave the shipper’s dock. . Merchandise shipped outside of this shipping window may be refused by the DC’s or the carrier, and if accepted by a DC may result in a chargeback.. If one of the shipping window dates falls on a weekend or a holiday, the order must be shipped on the weekday following the earliest ship date or prior to the latest ship date in order to be considered valid. If for any reason the supplier cannot meet the latest ship date, an extension may be requested from and granted only by the Nordstrom buyer who owns the Purchase Order. In all cases, the Routing Guide instructions on carrier selection must be followed. Buyers are not authorized to give instructions on carrier selection. Failure to comply with this guideline will result in the supplier being held liable for all freight and handling costs incurred. International Shipments Nordstrom participates in the Customs Trade Partnership Against Terrorism (C-TPAT). Nordstrom will not be responsible for international freight charges nor will we act as the importer of record for Customs and Border Protection clearance or Importer Security Filing. The price you negotiate with Nordstrom should include all costs associated with producing the product and importing it into the United States. If your order is sourced outside of the United States and the domestic Purchase Order states “FOB factory”, it is incorrect and/or invalid. The correct term of sale on the Purchase Order should be “Delivered Duty Paid” (DDP), and the named DDP point should be the United States Consolidator. When shipping from outside of the United States, you will be the shipper of the merchandise and your carrier will bill you for the freight movement from your factory to the DDP location. This freight cost is at your expense and will appear on the freight bill as prepaid by the shipper. All domestic PO shipments originating in Canada or Mexico must be shipped PREPAID to your United States DDP at least 2 days prior to the PO cancel date. Nordstrom takes ownership and is responsible for freight charges that are incurred after the cargo arrives at the named DDP point. If your PO is DDP, it is regarded as a Domestic Purchase Order. For authorized routing, reference your United States border crossing or your United States DDP location to determine the state or zip code page to use as your guide for carrier selection. All Nordstrom DC’s regard the Pick Up or Ship Date at your United States border crossing DDP location as the actual Domestic PO date of shipment. If a PO sourced outside of the United States shows the term of sale as “FOB factory”, contact your Nordstrom buyer to alert them that this PO is being sourced outside of the United States and that “FOB factory” is an improper term of sale for future POs. International shipping points with “FOB factory” on a Domestic type order are invalid and can be refused.


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If Nordstrom is the importer of record, follow the instructions in the Nordstrom International Packing and Shipping Guide. To obtain a copy of this guide, click on the “NPG Supplier Procedures Manual” link on the www.nordstromsupplier.com web page. Shipment Destinations Nordstrom Distribution Centers Ship to the Nordstrom Distribution Centers listed in Section 8: Store/DC List, unless the buyer has provided an override Ship-To DC on the PO. Direct-to-Store If Ship-To is a store number rather than a DC number, the PO is considered a “Direct-to-Store” PO. Please call the destination DC Traffic Office that supports the store you are shipping to, (see Section 8: “Store/DC list” ) or contact [email protected] for more information. Designer Merchandise Vendors shipping to Nordstrom departments 27 (European Ready to Wear Collection, with the exception of YSL), 82 (Progressive Designer Collection) and 87 (European Designer Sportswear Collection) should continue to utilize DC 699 for all stores. Please refer to your PO Header for further details.



Nordstrom Routing Guide Section 2: Shipment Preparation

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SECTION 2 SHIPMENT PREPARATION General Rules We urge all shippers to consolidate their shipments to the smallest possible number of shipments per week (as PO shipping windows permit). The heavier the shipment, the more economical the freight charge. This is especially important to shippers if they are sharing freight costs via Freight Agreements and/or PO Freight Allowances. If your warehouse ships numerous small package shipments each day or week, please contact us at [email protected] and we will be glad to help you review your carrier selection process to ensure correct interpretation of the Nordstrom Routing Guide. Shipment Definitions Shipments fall into three general categories:

1. Gilbert East and NorCon Consolidation Shipping States If the state of origin page lists Gilbert East, NewPenn, Colonial Trucking or NorCon as the carrier/consolidator, then a shipment is defined as all cartons for all POs going to all DC’s on a given day. The sum total weight of your entire shipment for the day will determine the appropriate carrier to contact for cargo pick up.

2. CTE, ,Con-way, FedEx Freight and BAX/DB Schenker For these carriers, a shipment is defined as all POs and cartons going to a single DC On a single day If you are shipping to 4 DC’s on a given day, then you would be sending a total of 4 shipments (one per DC).

3. Small Package Carriers: UPS, FedEx Express, US Mail For these carriers a shipment is defined as each package.

PO Verification All shippers are required to verify their PO’s with the carrier at the time of scheduling a pickup for their shipment to Nordstrom. This requirement is not valid for UPS small package shipments. Carriers must verify that the shipper’s PO’s are valid and that they are ready to enter the Nordstrom Transportation pipeline prior to issuing a Pickup Number and scheduling a pickup. Carriers will not schedule a pickup until they have confirmed that the PO’s are valid. Shippers have access to the Nordstrom Order Verification System (NOVS) website, which enables them to check the status of their PO’s. However, shippers must continue to verify their PO’s with the carrier. The validity of a PO is dependent upon the actual ship date, which is the day the carrier signs for the PO’s on the shipping dock. Please refer to the Carrier Pages (Section 5) to locate contact numbers and PO Verification instructions for the specific carrier your company will be using for shipping. NOTE: All shippers are required to ship within the Nordstrom PO shipping window, regardless of an “Accept” or “Refuse” message from NOVS. In all cases, shipping outside the ship window could result in a freight chargeback or refusal at the DC.



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Nordstrom Order Verification System (NOVS) Shippers may check the status of their PO’s via the Nordstrom Order Verification System (NOVS), which is available on Nordstrom’s Supplier Portal (http://portal.nordstrom.com). Each authorized member of your company who wishes to access NOVS must register and acquire their own user ID and password. Typically your Accounts Receivable Department will have completed the Supplier Portal set-up process and will act as the Administrator for all of your company’s individual accounts. If your company does not currently have access to the Supplier Portal, please contact us at [email protected]. Maximum Shipment Weight Limits The following standard shipment weight limits are covered in this guide:

Maximum surface shipment per DC: up to 10,000 pounds or up to 1,800 cubic feet Maximum air shipment per DC: 1,000 pounds

Charges for surface shipments are assessed based on the higher of two values:

The actual weight of the shipment – OR – The dimensional weight of all cartons within a shipment, as calculated using the following

formula: H x W x L = Cubic Inches x 0.000578704 = Cubic Feet x Cartons = Shipment Cubic Feet

Sample Dimensional Weight Calculation

Height (In

Inches)

Width (In

Inches)

Length (In

Inches)

Cubic Inches

Factor Cubic Feet

Number of

Cartons

Total Cubic Feet

36” 27” 30” 29,160” 0.000579 16.88 24 405.12 If your shipment exceeds 10,000 pounds per DC or 1,800 cubic feet per DC, please review the Volume Shipments guidelines below. Maximum Carton Dimensions/Weights The maximum cartons dimensions are (in inches) 36x27x30 The maximum weight per carton is 50 lbs Please refer to the “Carton and Labeling Requirements” section of the Full Line and Rack Supplier Compliance Manual found at nordstromsupplier.com for more detailed information. Carton Dimensions Required on Surface and Air Shipments Our carrier programs require the shipper to provide accurate carton count by size (dimensions) on your Bill of Lading or Airway Bill at time of shipment. For example: 4 ctns @ AA X BB X CC 10 ctns @ CC X DD X EE Volume Shipments Contact Nordstrom at least 3 business days prior to your requested ship date for instructions on surface shipments (per DC) weighing more than 10,000 lbs or having a cubic measure greater than 1,800 cubic feet or air shipments weighing more than 1,000 lbs.

http://http//portal.nordstrom.com�



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To schedule a volume load pick up, please email [email protected] or call the 877-444-1313 option 4 option 2.

Your shipping dock must be accessible to a standard 53 foot tractor-trailer combination. Cartons are to be floor loaded into the trailers. However, if the entire load will fit on the trailer

using pallets this can be allowed, but only if the pallets are not double stacked. Loads that are received double stacked may incur an unloading chargeback. The chargeback amount will be deducted from your invoice.

When shipping multiple PO’s, we ask that you make every effort to load by PO number, keeping all PO’s in close proximity to facilitate ease of count confirmation at the DC receiving dock.

Carriers typically allow two hours load time per trailer. Detention time begins after the second hour. The vendor must make every effort to load the trailer within two hours. In cases of extreme detention, the vendor may be subject to a chargeback to cover the resulting detention charges. If applicable, this charge would be deducted from your invoice.

Any add-on cartons to the shipment must be either emailed to [email protected] or called in to 877-444-1313 option 4,option 2 prior to pick up.

Nordstrom pays for full Valuation Insurance on all volume shipments. Do not put a release value on the bill of lading. Bills of lading must be marked with the designated DC number and address.

The shipper must apply a numbered seal to all loads and this number must be noted on the bill of lading. Failure to properly seal the trailer transfers all shortage liability to the shipper.

If you have any questions about volume shipments, please call 877-444-1313 option 4, option 2. . Declaration of Value Do not declare value on surface or air shipments, except in the following cases:

When shipping Jewelry or Watches via the US Mail system. When shipping Jewelry or Watches to departments 68, 72, 89 and 214. See: Jewelry/Watch

Shipping Procedures (in Section 3: Special Handling). Palletization of Freight Nordstrom does not require the palletization of cartons for shipping. We recommend you consult with the carrier about palletizing prior to arranging a pickup. If you choose to palletize, please follow these instructions:

All cartons on the pallet must be plainly visible to allow for accurate carton count. DO NOT mix cartons for different DC’s on the same pallet Stack the heaviest weight cartons on the bottom row Loading the pallet more than six feet high is not recommended; use your best judgment based on

burst strength of the cartons being stacked and overall stability of the pallet when building the pallet.

Shrink-wrap the pallet using heavyweight film wrapped as tightly as possible to ensure stability, especially including any single cartons on the top row. Use clear plastic film.

Absolutely do not mark or note the Bill of Lading: “x pallets said to contain y number of cartons.” If freight is tendered to a Nordstrom carrier in a “Said To Contain” manner and the correct number of pallets are received, all carton shortages will be treated as a vendor short-shipment.

Your Bill of Lading must contain a total carton count by DC, and the number of pallets by DC that are being shipped.. Shippers must require the driver to sign for the total carton and pallet count by DC that they are receiving for all live-loaded shipments.

You must list the pallet weight separately on the BOL by DC, i.e. “2 pallets, 50 lb pallet weight”.




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How to provide a Unique Bill of Lading Number for an EDI 856 ASN The VICS Standard Bill of Lading Number A Bill of Lading (BOL) number is a unique identification number assigned by the shipper and is mandatory for all Bills of Lading and Master Bills of Lading. For more information, please visit the VICS website (www.vics.org) or call (609) 620-4590. Companies Sending EDI Shipments Companies sending shipments via EDI must create a unique BOL (VICS) number to serve as a tracking number for each shipment. This unique number must not be reused for at least 18 months. The BOL number must consist of a maximum of 20 alpha or numeric characters. Special characters such as dashes can not be used. For further information on Nordstrom BOL requirements refer to our EDI 856 ASN Mapping Document at www.nordstromsupplier.com Companies Sending Non EDI Shipments Companies sending Non EDI shipments must create a unique BOL number to serve as a tracking number for each shipment. The BOL number must consist of a maximum of 20 alpha or numeric characters. This unique number must not be reused for at least 18 months. Bill of Lading Preparation Detailed carrier-specific bill of lading instructions are provided in the Carrier Pages (Section 5), Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading).

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Nordstrom Routing Guide Section 3: Special Handling

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SECTION 3 SPECIAL HANDLING Shipments Requiring Special Handling The shipment types discussed in this section require special handling above and beyond the general shipping guidelines provided in the previous section. Hazardous Materials Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting each hazardous material shipment. Documentation for all Air and Ground Delivery Service shipments must be in compliance with IATA or 49 CFR regulations. Shippers must comply with any additional FAA or other government regulations in effect at the time of shipment. Shipping Hazardous Materials via Air Shippers should ship only those articles that are authorized for air shipment (as of the ship date) in IATA’s Dangerous Goods Regulations, and must follow the labeling and shipping requirements as set forth in these regulations. Copies of these regulations may be ordered by calling 800-716-6326, or online at www.iata.org Shippers must also comply with any additional Federal Aviation Administration (FAA) or other official requirements in effect at the time of shipment. Hazardous materials may only be shipped via Air if this has been requested in the Purchase Order shipping method field. All other articles not specifically authorized for air shipment must be shipped Surface. If a shipment authorized for Air does not qualify for air shipment, contact the destination DC Traffic Office or [email protected] for instructions. Shipping Hazardous Materials via Surface Shippers must follow the labeling, classification and shipping instructions set forth in the 49CFR regulations. Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting each hazardous material shipment UPS and Hazardous Materials Shipments containing hazardous materials, as defined in Title 49 of the United States Code of Federal Regulations (49 CFR), must be shipped in accordance with the Dangerous Goods Regulations or 49 CFR in effect at the time of shipment. UPS also has its own requirements for shipping Hazardous Materials. Go to UPS.com and enter “Hazardous Materials” in the search field for a list of Hazardous Materials related topics. Shippers are legally and solely responsible for identifying, packaging, marking, labeling and documenting each hazardous material shipment.

http://www.iata.org/�



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Designer Apparel Nordstrom Departments 27 (European Ready to Wear Collection, with the exception of YSL), 82 (via C) and 87 (European Designer Sportswear Collection) are considered Designer Apparel departments. Vendors shipping to these departments should ship as follows: 808 Designer Web All Designer merchandise (above departments) for Store 808 must be sent to:

FC 599

Nordstrom Direct 7700 18th St. S.W.

Cedar Rapids, IA 52404

PH (319) 846-4000 Fax (319) 846-4208

All Other Designer Apparel Merchandise Except for Store 808 as noted above, vendors shipping to Nordstrom departments 27 (European Ready to Wear Collection, with the exception of YSL), 82 (Progressive Designer Collection) and 87 (European Designer Sportswear Collection) should continue to utilize DC 699. Please refer to the PO Header for further details.

DC 699

839 Commerce Drive - Collington Center Upper Marlboro, MD 20774-7421

Phone (301) 390-7800

Fax (301) 390-1229

Please note that Vendors shipping to Department 86 (American Designer Sportswear Collection) should follow the standard routing for their State as found in the Store / DC List and State Pages. Consignment Orders Consignment Purchase Orders do not appear in our carriers’ PO Verification systems. When verifying a PO with a carrier, please be sure to indicate that you are shipping a Consignment PO. The carrier will contact one of our DC’s and the DC will verify in RMS that your PO is a Consignment PO and that it is good to ship at this time. The DC will then instruct the carrier to accept your request for pickup. Failure to notify the carrier that a PO is a Consignment order will result in a refusal message response. Customer Owned Goods Repair Claims With the exception of fine jewelry/watches and heirloom/one-of-a-kind Nordstrom items, Customer owned repair claims should be shipped via UPS 2nd Day Air. “REPAIR” will need to be printed in the “Reference 1” field on UPS.com or WorldShip. If the repaired Customer Owned goods are fine jewelry/ watches or heirloom/one-of-a-kind Nordstrom items,, please refer to the FedEx Express Fine Jewelry and Watch DVX Shipping Instructions below.


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If the claim was generated at a Distribution Center, ship to the generating DC. If the claim was generated at a store, ship to the generating store. Furniture and Residential Shipments All furniture shipments and some residential shipments require special handling. For instructions on furniture and residential shipments, please call Nordstrom Corporate Logistics at (206) 303-2634 or send email to [email protected], identify yourself as a furniture or residential shipper. Gourmet Foods For instructions on gourmet food shipments (especially chocolates and perishables), please contact Nordstrom Corporate Logistics at (206) 303-2637 or via email at [email protected]. Perishable items such as chocolate and candies must be labeled “perishable food item” on the Bill of Lading. If items are shipped via Air carrier in a cold pack containing dry ice, the shipper must declare “On Dry Ice” on the Bill of Lading and on the carton’s outside label. Refer to the Nordstrom Full Line and Rack Supplier Compliance Manual (Section 6: Packaging and Carton Label Requirements), available at www.nordstromsupplier.com, for marking and labeling instructions. Jewelry and Watch Shipping Procedures Nordstrom Purchase Orders that consist of jewelry and watch items destined for departments 68, 72, 89 and 214 require Declared Value protection based on the invoice value at the time of shipment. Shipments for departments 68, 72, 89 and 214 may be sent prepaid via United States Postal Service (USPS) or collect via the FedEx Express Jewelry and Watch DVX Program. Shipments destined for departments 28, 30, 35, 64, 161 and 484 are exempt from this special handling and should be shipped following standard routing procedures (see applicable Origin State Page). Shipping Jewelry and Watches via USPS The following rules apply to jewelry and watch shipments sent via US Mail for departments 68, 72, 89 and 214:

Surface: Use Registered Mail. Air: Use Express Mail. Declare and pay for full replacement value on all shipments.

o Registered Mail offers insurance of up to $25,000 per carton. o Express Mail offers insurance of up to $5,000 per carton.

Mark all cartons with the correct Nordstrom store number, PO number and department number. (Please refer to Section 6: Packaging and Carton Label Requirements in the Nordstrom Full Line and Rack Supplier Compliance Manual, available at www.nordstromsupplier.com, for marking and labeling instructions.)

Proof of postal charges is required. Shipping Jewelry and Watches via the FedEx Express Jewelry and Watch DVX Program Inbound jewelry and watch shipments for departments 68, 72, 89 and 214 may be sent using the following guidelines:

Information about shipping with FedEx Express is available at www.fedex.com. Vendors may set up a FedEx DVX shipment using FedEx .com, or they may use their own in-

house FedEx automation.





http://www.fedex.com/�


16

Vendors must use the “Bill Third Party” option when setting up their shipment, and must enter the appropriate Nordstrom FedEx Express account number for each shipment. Please contact [email protected], or call (206) 303-2637 for a list of the FedEx account number(s) you need.

Vendors are required to track all Nordstrom shipments and to obtain full proof of delivery information.

Shipments must not transit over a weekend or holiday Critical Guidelines for Shipping Jewelry and Watches Via FedEx Express In order to be eligible for reimbursement for jewelry and/or watch losses incurred when shipping via FedEx Express to Nordstrom, watch and jewelry vendors must follow the guidelines outlined below exactly. Each Vendor is responsible for making sure that these instructions are complied with.

Be sure to use the correct FedEx Express/Nordstrom store account number when shipping jewelry and watches to a Nordstrom DC or Store location under these guidelines. To obtain a copy of the FedEx Express/Nordstrom Account Number Store list, please send an email request to or [email protected], or call (206) 303-2637 during business hours Monday-Friday Pacific time.

Always declare full replacement value on all shipments o FedEx Overnight shipments have a maximum insured value of $50,000 per package. If

the value of the order is greater than $50,000, ship it in separate packages, declaring a value for each package.

o FedEx 2Day shipments have a maximum insured value of $5000. o See below chart for selecting appropriate Service Level based on shipping day and

declared value.

Value of Shipment Day of Week $0 - $3,000 $3,001 - $5,000 $5,001 - $50,000 Over $50,000

Monday Priority Overnight, Standard Overnight, Economy 2 Day,

Priority Overnight, Standard Overnight, Economy 2 Day

Priority Overnight, Standard Overnight

The maximum value per package is $50,000 (depending on the service selected). If shipment value is greater than $50,000, break into separate packages as necessary, and select Priority Overnight, or Standard Overnight service levels

Tuesday Priority Overnight, Standard Overnight, Economy 2 Day,



Same as above

Wednesday Priority Overnight, Standard Overnight, Economy 2 Day



Same as above

Thursday Priority Overnight, Standard Overnight



Same as above

Friday Not allowed Not allowed Not allowed Not allowed

Saturday Not allowed Not allowed Not allowed Not allowed

Sunday Not allowed Not allowed Not allowed Not allowed




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Available FedEx Express Shipping Services The following services are available from FedEx Express:

Ground shipments are not allowed and are not covered by these guidelines. All packages shipped to Nordstrom must be signed for upon delivery. Do not select the

“Signature Release” option when shipping to Nordstrom via FedEx. The shipping package must not display any description of the contents or of their value, and must

make no mention of jewelry or watches anywhere on its surface. Ship all orders in FedEx Express boxes, unless you have received advance approval from FedEx

to use other cardboard boxes. IMPORTANT: Jewelry and watch vendors must track all inbound shipments to Nordstrom on a

daily basis and confirm full proof of delivery. If you are unable to confirm receipt of any package by the scheduled delivery date, you or your designated representative must call FedEx Express at (800) Go FEDEX immediately to make a claim. Claims must be reported within 48 hours of scheduled delivery.

Shipments must be picked up from a designated pick-up location. Do not drop off packages at a FedEx Express Station or drop-off box.

At the time of shipping, vendors must declare the value of the shipment as indicated in the Declared Value Guidelines and must be in possession of any necessary proof of value.

FedEx Express Jewelry and Watch Shipping and Packaging Procedures All jewelry and watch shipments sent to Nordstrom via FedEx Express must be double boxed to ensure that they are securely packaged. Please follow these shipping and packaging procedures exactly:

Place the jewelry and/or watch item(s) in a plastic bag. Place the plastic bag in a FedEx Small Box, taping the bag to the bottom of the carton. Mark the

top of this inner box with the correct Nordstrom store number, PO number and department number. If your shipment does not fit into a FedEx Small Box, please put it in a box with no jewelry or watch label or brand markings.

Verify the shipping value and contents per your company’s security procedures and seal the box. Place the FedEx Small Box inside a FedEx Medium Box or FedEx Large Box, adding packing

material as needed to prevent the inner box from moving during transit, and then seal the outer box.

Create a shipping label at www.fedex.com (or using your company’s manual air bill process) and attach the label to the top of the outer carton.

Carton Markings o The outside of the shipping carton must not provide any indication (including label or

brand names) that the shipment may contain jewelry, watches or high value items. o When shipping to department numbers 89 or 214, mark the outer box with the correct:

Nordstrom store number PO number Month of shipment, shown as a circled number. For example, a package

shipped in September would include a “(9)” in the carton markings. Do not write or include the department number on the boxes

o For all other Departments, mark the outer box with the correct: Nordstrom store number PO number Department number

Service Time in Transit Priority Overnight Delivery by 10:30 AM next business day to most US

addresses; by Noon or 4:30 PM to some other areas. Standard Overnight Delivery by 3:00 PM next business day to most US

addresses; by 4:30 PM to some other areas. 2 Day Delivery by 4:30 PM in 2 business days to most US

addresses; by 7:00 PM to residential addresses. Economy 2 Day



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o If the shipping carton is a master pack, mark the outside carton as “MASTER PACK”. Store the carton in a secure area until the FedEx Express courier arrives to pick it up at your

location at the scheduled pickup time. Declared Value Guidelines Jewelry and watch vendors must purchase declared value shipping coverage when preparing the shipping label. Declared value coverage ensures that the vendor is reimbursed for the full value of the item if the package is stolen or lost. The chart below explains how to determine the declared value and proof of value (required before shipping) for different types of shipments.

Shipment Type Declared Value Proof of Value Valued at $1 to $49,999 Based on actual invoice

value of shipment New

product for resale Valued at $50,000 and up Caution! Maximum

declared Value is $50,000!

Merchandise sold to a customer and replaceable if lost

At cost Sales receipt or appraisal

Merchandise sold to a customer and not replaceable if lost

At retail Sales receipt or appraisal

Merchandise owned by customer (heirloom or one-of-a-kind non-

Nordstrom merchandise)

At appraised replacement value

Appraisal

Transfers, other unsold merchandise, memo

At Nordstrom cost Vendor invoice/receipt

Customer Owned Goods

Valued at $100 or less Do not declare value (FedEx Express

provides automatic coverage up to $100)

Vendor invoice/receipt or sales receipt


19

Internet Shipping at www.fedex.com Please follow these instructions exactly to ensure that your package receives declared value coverage through the FedEx Express DVX program.

Go to www.fedex.com. Roll your cursor over the “Ship” tab at the top of the FedEx homepage and select “Prepare

Shipment Online” from the dropdown menu. Enter your company’s user ID and password on the login screen and click the “Login” button.

(Note: ID and password are case sensitive.) In the Shipping screen, complete the following fields:

o Recipient (i.e., Nordstrom store or DC name ) o Address o Phone Number o Do not include a department name or number or any indication that the shipment

is going to a jeweler or is of high value. Select the desired shipping service. See Available FedEx Express Shipping Services for service

details. For “Packaging”, select “FedEx Express box”. For “Ship Date”, select “Today”. Enter the weight of the shipment under “Package Weight”. Enter the value of the shipment under “Declared Value Amount” (see Declared Value Guidelines

for details). o Important Note: Your shipment will not be covered under the DVX program if you

do not enter its declared value. Verify that you are in possession of the proof of value required for your shipment (see Declared

Value Guidelines for details). Under “Pick Up/Drop Off”, select “Will give to scheduled courier at my location”. Under “Payment”, select “Bill Third Party”.

o Enter the correct FedEx Express/Nordstrom store account number. This number may be found in the FedEx Express/Nordstrom Account Number Store list, available by contacting [email protected].

o Failure to use the correct FedEx Express/Nordstrom store account number will result in the vendor being held liable for a lost shipment.

o See Section 8: Store/DC List for a complete listing of the regional store/DC configuration. o In the “Reference Field”, enter the PO number. (A PO number is required in this field).

When you have completed the form, select “Print” under “Prepare Shipping Label”. Your shipping label will print on a standard sheet of 8 ½” by 11” printer paper.

Fold the blank half of the label under and place it inside a plastic sleeve, printed side up. Remove the backing from the plastic sleeve and attach to the top of the package.

Manual Domestic Airbill Process Internet shipping is the preferred method for DVX shipments. The manual process described below should be used as a backup procedure only. Please follow these instructions exactly to ensure that your package receives declared value coverage through the FedEx Express DVX program when shipping via the manual domestic Airbill process.

Insert a sheet of paper between the second and third pages of your FedEx Express Domestic Airbill. This will block registration of the declared value amount on the third and fourth pages of the Airway Bill (AWB).

Fill out the FedEx Express Domestic Airbill, in conformity with these guidelines, and enter the Declared Value on the first page. (The Declared Value should also be transferred to the second page via carbon copy.)

Select either Priority Overnight, Standard Overnight (maximum declared value $50,000 per package), or Economy 2 Day (maximum declared value $5,000 per package). No other services





20

are available when using the manual Airbill process. (See Available FedEx Express Shipping Services for service details).

Under “Payment”, select “Bill Third Party”. o Enter the correct Nordstrom Distribution FedEx Express account number referring to the

based on the regional location of the Nordstrom Store. o In the “Reference Field”, enter the PO number. (A PO number is required in this field).

Retain the Sender Copy of the FedEx Express Domestic Airbill (page one) for your records. Fax the Sender Copy of the FedEx Express Domestic Airbill (page one) to the FedEx Express

DVX toll-free fax number, (877) 646-5699. o The Sender Copy must be faxed to before 8:00 PM (shipper’s local time) for FedEx

Express DVX coverage to take effect. FedEx Express Domestic Airbills received later than this will not be covered under the DVX program.

Tracking Requirements Jewelry and watch vendors must confirm receipt of packages within 48 hours of the scheduled delivery date and time.

Packages must be tracked every day, including Saturday and Sunday. Go to www.fedex.com, roll your cursor over the “Track” tab at the top of the FedEx homepage

and select “Track by Tracking Number” from the dropdown menu. Enter the tracking numbers of your package(s) and review each shipment for delivery

confirmation. If you are not able to confirm that a package has been delivered at its scheduled time, call FedEx

Express at toll free number (800) 463-3339 and choose the “Tracking” option. After entering your tracking number, you will be given the option of selecting “0” to speak with a FedEx representative.

o You must call FedEx immediately to report a failed delivery. FedEx Express requires that they be notified within 48 hours of the delivery due date and time.

o Ask the FedEx Express representative to provide you with a “control number” and make a note of that number in your records. This will serve as proof that you have reported a missing package.

In addition to tracking your package via www.fedex.com, we also encourage you to verify by phone that it was received by its intended recipient on the day that it was scheduled to be delivered.

FedEx Express Contact Numbers If you have any questions about shipping via www.fedex.com, you may call the www.fedex.com Technology Hotline toll free at (877) 339-2774 (say “Help with FedEx Ship Manager”). If you have any questions about missing, lost or damaged packages, you may call FedEx Express Customer Service toll free at (800) 463-3339 (say “Tracking” or press “0” to speak to a FedEx representative). For all other questions, you may call FedEx Express Customer Service toll free at (800) 463-3339 and press “0” to speak to a FedEx representative. For More Information For additional information about jewelry and watch shipping procedures, you may contact the Ship To DC Traffic Office or [email protected]. Samples Sample shipments that do not have a Purchase Order number should be shipped Prepaid via a carrier of your choice.





Nordstrom Routing Guide Section 4: Freight Invoicing and Inquires

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SECTION 4 FREIGHT INVOICING AND INQUIRIES Freight Invoicing and Reimbursement All shipments must be sent to Nordstrom “Collect”, “Bill Receiver”, or “Bill Third Party”. There are specific requirements for UPS small package shipments (see UPS carrier pages for details). Use of any carrier or shipping method (routing) not specifically authorized in this guide or by Nordstrom Traffic will result in the supplier paying all transportation charges, regardless of whether or not Nordstrom might have incurred lower or higher transportation costs with the unauthorized shipping method. Nordstrom does not reimburse vendors for prepaid shipments sent via carriers not authorized by Nordstrom Traffic or Nordstrom Corporate Transportation offices. If you receive authorization from Nordstrom Traffic or Nordstrom Corporate Transportation offices to ship prepaid using a carrier not listed in this Routing Guide, you must invoice Nordstrom separately for the freight cost, and include proof of payment with your invoice. Freight charges must be invoiced separately from the merchandise cost to the receiving Distribution Center(s). See “Required Documentation and Information” below. If you accidentally ship “Prepaid” instead of “Collect” or “Bill Receiver” using one of our authorized carriers and you wish to have the charges rebilled to Nordstrom, please contact [email protected] and provide the following information:

Shipper name Carrier used Pro number/tracking number(s) Ship Date Request to rebill to Nordstrom We will contact you within 2 business days regarding your request

Note: Rebill requests must be made within 60 days of ship date. Requests made later than 60 days will be denied. Required Documents and Information To receive reimbursement for prepaid freight charges, as described above, the following documents must be included with the invoice:

Your Nordstrom Pay to Vendor number. The Nordstrom PO, memo, job or claim number, with the correct Nordstrom Store number and

department number(s). A copy of the itemized freight charges, receipt or shipping label. The weight or carton count of the shipment.

Where to send your Freight Invoice For reimbursement, send your freight invoice to the Nordstrom DC Traffic department to which your shipment was delivered. Refer to Section 8: Store/DC List for the DC address. If the shipment was sent to a store, send the freight invoice to the Distribution Center that supports that store (Attention: Traffic Office). Unable to produce a Freight Invoice If your company cannot produce a freight invoice for freight charges only, make a copy of the merchandise invoice, highlighting itemized freight charges on the invoice. Include the charge validation documents listed above (Required Documents and Information).



22

If at any time you are not clear about which carrier to use or have any other questions, call the Ship To DC Traffic Office or email us at [email protected]. Please see Section 8: Store/DC List for Distribution Center addresses and phone numbers. Freight Chargeback Inquiries Please note that all freight chargeback inquiries must be made within twelve months of the shipping date, In order to ensure the fastest possible resolution of any disputes, we encourage suppliers to avoid accumulating inquiries for monthly, quarterly, seasonal or annual review and to submit any questions promptly, preferably within 60 days of the shipping date. A Freight Chargeback Statement listing chargeback reason(s) and itemized shipment information for each chargeback are emailed to vendors every Wednesday after it has been deducted from your check. These statements are emailed using address on file with our CMIO Chargebacks team. If you are currently not in receipt of these emails or you wish additional contacts receive this information please email [email protected] and we can update our records. If you still have questions about your freight chargebacks after receiving the Freight Chargeback Statement, you may send your inquiry along with the Freight Chargeback Statement and supporting documentation (which may include a copy of the signed Bill Of Lading, buyer email, your Freight Contract Agreement, PO showing the freight allowance, etc.) to the Traffic department at this Ship To DC for your PO. The DC name and email address is listed in the upper right hand corner of the Freight Chargeback Statement. Inquiries on PO’s shipped more than twelve months ago and/or submitted without supporting documentation will not be addressed. Refusals and Related Charges This section outlines the supplier’s liabilities and responsibilities when Nordstrom refuses a non-compliant shipment or Purchase Order. Reasons for Shipment/Purchase Order Refusals Some of the reasons shipments and/or Purchase Orders may be refused by Nordstrom are:

The PO number on the Bill of Lading or package label is missing or invalid. NOTE: On shipments containing multiple PO numbers, a single invalid or missing PO number may result in refusal of the entire shipment.

The Purchase Order and/or shipment is non-compliant and has been refused because: o The order was shipped outside the shipping window, either prior to the Earliest Ship Date

or after the Latest Ship Date o The order has been cancelled, is not on file or is not activated in our system. (Please be

sure to verify all Purchase Orders before shipping.) o The order contains unauthorized substitutions, overages or defective goods. o The shipment was delivered to the wrong Ship to DC. o The shipment was sent Collect on Delivery (COD), even when shipped via UPS and/or

Parcel Post. o Your Prepaid (house carrier/non-routing guide carrier) or Hand Carry deliveries/PO’s

were shipped after the Latest Ship Date. o Your carrier did not pre-schedule a delivery appointment at the Ship to DC 24 hours prior

to delivery. o Your carrier is not the Nordstrom authorized carrier identified in this manual and the

goods were shipped after the Latest Ship Date. Fees Assessed for Refused Shipments When a shipment or order is refused, the supplier will be held liable for the following:

Return freight fees




23

$100.00 handling fee Inbound freight charges Any charges incurred due to the refused shipment (i.e., redelivery and storage charges)

If a shipment qualifies for refusal but is nevertheless accepted by Nordstrom, the supplier may still be held liable for the above charges or fees via freight offset charges. Refused Shipment Handling and Liability Refused goods routed through Gilbert East, Norcon or CTE (Consolidators) may be held on hand at the Consolidator’s facility. The Consolidators will notify the shipper whose name appears on the bill of lading if the shipment or order is refused or undeliverable. Storage charges are accumulated until the Consolidator receives both disposition instructions in writing and payment of charges from the shipper. All refused goods received at a Nordstrom facility will be returned to the vendor at the vendor’s expense. Return Authorization stickers will not be used on refused merchandise. If the vendor chooses not to receive this returned refused merchandise, the merchandise may be destroyed, salvaged through jobbers, or sold in our off price channels. Supplier bears full liability for loss or damage on refused shipments resulting from non-compliant shipments or Purchase Orders, and improper shipping, packaging or labeling. Recalls Only a Nordstrom merchant or buyer is authorized to recall a refused shipment or PO. The Nordstrom merchant or buyer must contact the appropriate Ship to DC Traffic Office in order to initiate any recall action.

Nordstrom Routing Guide Section 5: Carrier Pages

24

SECTION 5 CARRIER PAGES American Fast Freight Carrier Contact Information

Local Hawaii Dispatch Phone: (800) 251-5152 or (800) 848-0315 Website: www.AmericanFast.com

Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom Store#

Store Street Address Store City, State, Zip Code

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See DC/Store List for the Ship To Stores. With Freight Charge Terms marked “Collect”

Create an individual shipper’s Bill of Lading as follows:

Step Action 1 Make out one Bill of Lading document:

For each DC; For each day.

2 Mark the Bill of Lading “collect”. 3 Include the following information on the Bill of Lading:

Shipper’s name; Shipper’s address; For each verified Purchase Order, list: Purchase Order number; Number of pieces (cartons or GOH) by PO number; Department number by PO number; Weight by PO number; Accurate carton count by size dimensions; Description of all articles in shipment. Be as specific as possible and

conform to classifications and tariffs in effect on the date of the shipment.

If additional pages are needed to list POs, mark them “Page 2 of 3”, etc., and only total the number of cartons/total weight on the last page.

4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.)

Supplier must tender freight to pick up carrier by Store, which must correspond to each bill.

Contact Nordstrom Corporate Logistics at 877-444-1313 option 4, option 1 for any questions

http://www.americanfast.com/�


25

BAX /DB Schenker Carrier Contact Information

Phone: (866) 229-7877, option 27. Website: www. dbschenker.com

Verifying PO and Pick-Up Scheduling

Call (866) 229-7877, option 27. Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC#

DC Street Address DC City, State, Zip Code

Routing Instructions

Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.

Service Selection The standard service selections for BAX Global/DB Schenker shipments covered by this guide are:

Guaranteed 2nd Day Air Guaranteed Saver

However, if a special service selection is indicated in the Purchase Order Vendor and DC Instructions, that service should be selected. With Freight Charge Terms marked “Collect”









Supplier must tender freight to pick up carrier by DC, which must correspond to each bill. Failure

to comply will result in a consolidation traffic freight chargeback, plus handling fees.

http://www./�


26

Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact any of the Nordstrom DC Traffic Departments with questions.


27

Colonial Trucking – Gilbert East Carrier Contact Information Colonial Trucking:

Phone: (800) 362-4464 Fax: (508) 588-7356


Call (800) 362-4464. Master of Bill of Lading Address

Nordstrom c/o Colonial Trucking – Gilbert East 1029 Pearl Street Brockton, MA 02401

Sub Bill of Lading Address

Nordstrom DC# Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for the Ship To DC’s. With Freight Charge Terms marked “Collect”


Step Action 1 If shipping to more than one DC on the same day, create a unique sub-bill

for each DC itemized by: PO number(s) and department number, with carton count and weight

for each PO. 2 Cross-reference individual sub-bills on the Master Bill of Lading. 3 Combine all surface shipments to Nordstrom from your facility on the same

day onto one Master Bill of Lading, including: Total cartons and total weight by each DC.

4 At the bottom of the Master Bill of Lading, include: Total cartons for all DC’s; Total weight for all DC’s. NOTE: The Master Bill of Lading is the document the carrier’s driver will sign.

Staple the individual shippers’ sub-bills under the one Master Bill of Lading. Cross-reference

individual shippers’ sub-bill numbers on the Master Bill of Lading. Supplier must tender freight to pick up carrier by DC, which must correspond to individual sub-

bills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.


28

Con-Way Freight Carrier Contact Information

Phone: (888) 696-3650 Email (for Nordstrom shipments only): [email protected] Website: www.con-way.com


Call (888) 696-3650

Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC#


Mark Freight Charges “Collect” In the “Bill Freight Charges To” field, fill in as below:

Nordstrom Inc, c/o Iron Data 3400 Player’s Club Pkwy, Ste 300 Memphis, TN 38125

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s. Service Selection

Standard LTL service With Freight Charge Terms marked “Collect”.

Create an individual shipper’s Bill of Lading as follows: Step Action

1 Make out one Bill of Lading document: For each DC; For each day.


Shipper’s name; Shipper’s address; For each verified Purchase Order, list: Purchase Order number; Number of cartons by PO number; Department number by PO number; Weight by PO number; Accurate carton count by size dimensions; Description of all articles in shipment. Be as specific as possible and




Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill.

Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.



29



30

CTE – RJR Carrier Contact Information

Phone: (800) 540-0244 Fax: (323) 357-1724 Website: www.cteinc.com


Call (800) 540-0244. Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC #

c/o CTE – RJR 26300 Corporate Ave. Hayward, CA 94545

Time Line and Procedure for PO Verification, Scheduling a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pickup you must:

Verify all POs that will be physically presented to the carrier driver on the requested pickup day. Edit your Bill of Lading and physical cartons to match. Only valid POs may be presented to the

carrier driver. Your ASN 856 must match your Bills of Lading and physical cartons exactly! Key Matching Fields: Bill of Lading numbers, DC number, carton count by PO number.

After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856:

You must obtain a pickup number from your carrier by 4:30 PST, locking in pickup for the next day.

o If you miss the 4:30 PST deadline and your PO is at risk of becoming Past Cancelled, you must contact the PO’s Nordstrom buyer for a PO extension.

o The pickup number may be used as the CN Pro number in the ASN 856. o The SCAC code of the pickup carrier must be used in the ASN 856.

Your ASN 856 must not be sent to Nordstrom until after the driver has signed “CLEAR” on your Bill of Lading.

“Clear” means that no changes were made to the carton count on your Bill of Lading by the driver. If the driver makes any changes to the carton count on your Bill of Lading, your ASN 856 must be

edited to reflect the actual physical shipment picked up by the driver before it is transmitted. The date of the driver’s signature must match the ASN 856 Ship Date field.

If you have any questions about these procedures, please direct them to [email protected]. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.

http://www.cteinc.com/�



31

With Freight Charge Terms marked “Collect” Create an individual shipper’s Bill of Lading as follows:

Step Action







Supplier must tender freight to pick up carrier by DC, which must correspond to each bill.

Contact any of the Nordstrom DC Traffic Departments with questions.


32

CTE – California Transport Enterprises Carrier Contact Information

Phone: (800) 540-0244 o Within California: (323) 357-1720

Fax: (323) 357-1724 Website: www.cteinc.com


Call (800) 540-0244 or (323) 357-1720 (within California). Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC #

c/o CTE 2610 Wisconsin South Gate, CA 90280

Time Line and Procedure for PO Verification, Scheduling a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pickup you must:




You must obtain a pickup number from your carrier by 4:30 PST, locking in pickup for the next day.

o Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window.

o If you miss the 4:30 PST deadline and your PO is at risk of becoming Past Cancelled, you must contact the PO’s Nordstrom buyer for a PO extension.



“Clear” means that no changes were made to the carton count on your Bill of Lading by the driver. If the driver makes any changes to the carton count on your Bill of Lading, your ASN 856 must be

edited to reflect the actual physical shipment picked up by the driver before it is transmitted. The date of the driver’s signature must match the ASN 856 Ship Date field.

If you have any questions about these procedures, please direct them to [email protected]. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for the Ship To DC’s.

http://www.cteinc.com/�



33


Step Action








Contact any of the Nordstrom DC Traffic Departments with questions.


34

FedEx Express (FDE) – DVX Program (Collect) Jewelry and Watch Shipments Only Carrier Contact Numbers FedEx Express:

Phone: (800) GO-FEDEX/(800) 463-3339 Website: www.fedex.com/us

Pick-Up Scheduling

Call (800) 463-3339, option 1. Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC#


Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s. Service Selection/Airway Bill Instructions See Jewelry and Watch Shipping Procedures in Section 3: Special Handling for detailed information about the FedEx DVX Program service selection and for instructions on completing a FedEx DVX airway bill. If you have any questions about the FedEx DVX Program, please contact Sarah Young at (888) 547-5057 (or via email at [email protected]).

http://www.fedex.com/us�



35

FedEx Freight (FXFE) Carrier Contact Information

Phone: (800) 825-2443 Website: www.fedex.com/us/freight/main/

Verifying PO and Pick-Up Scheduling Call (800) 825-2443



Mark Freight Charges “Bill Third Party” Third Party Bill to Address:

Nordstrom c/o Iron Data 3400 Player’s Club Parkway Ste 300 Memphis, TN 38125 BEGINNING JANUARY 31, 2011

Select “FedEx Freight Priority” Service Level. DO NOT SELECT “FedEx Freight Economy” Service Level unless specifically instructed to do so by Nordstrom.

Note: If Service Level selection is not available on the BOL form you are using, please include the phrase “Use FedEx Freight Priority” in the “Special Instructions” field of the BOL.

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s. With Freight Charge Terms marked “Bill Third Party”.

Create an individual shipper’s Bill of Lading as follows: Step Action

1 Make out one Bill of Lading document: For each DC For each day

2 Mark the Bill of Lading “Bill Third Party”. 3 Include the following information on the Bill of Lading:

Shipper’s name Shipper’s address Third Party Billing address (see above) For each verified Purchase Order, list: Purchase Order number Number of pieces (cartons or GOH) by PO number Department number by PO number Weight by PO number Accurate carton count by size dimensions Description of all articles in shipment. Be as specific as possible and




http://www.fedex.com/us/freight/main/�


36

Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.



37

Gilbert East Carrier Contact Information

Phone: (732) 709-5330 or (800) 245-6161 Fax: (732) 709-5502 or (732) 709-5503

Automated Purchase Order Verification and Pick Up Request Line

Call (732) 738-1455. Dial “NOR” when prompted for retailer’s name and follow the instructions. To speak with a customer service representative, press #0.

Master of Bill of Lading Address

Nordstrom c/o Gilbert East 1000 Industrial Avenue Keasbey, NJ 08832-0186


Nordstrom DC# Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Time Line and Procedure for PO Verification, Scheduling a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pickup you must:




You must obtain a pickup number from your carrier by 4:00pm EST, locking in pickup for the next day.

Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window.


“Clear” means that no changes were made to the carton count on your Bill of Lading by the driver. If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856

must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted.

The date of the driver’s signature must match the ASN 856 Ship Date field. The driver will sign only the Master Bill of Lading.

If you have any questions about these procedures, please direct them to [email protected]. Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.



38


Step Action

1 If shipping to more than one DC on the same day, create a unique sub-bill for each DC itemized by: PO number(s) and department number, with carton count and weight





individual shippers’ sub-bill numbers on the Master Bill of Lading. Supplier must tender freight to pickup carrier by DC, which must correspond to individual sub-

bills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees. Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading).



39

Lynden International Carrier Contact Information & Verifying PO & Pick-Up

Phone: (800) 562-7017 Ask for Nordstrom Coordinator Website: www.laf.lynden.com

Lynden International should only be used for shipments going “store direct” based on the Purchase Order terms (instructions) for the Nordstrom Stores listed below. The store addresses can be found in Section 7 - Shipping Guidelines to Hawaii.

Nordstrom Store 48 Victoria Ward Center Rack Nordstrom Store 706 Ala Moana Center

Bill of Lading Instructions/Shipment Address Consigned to: Nordstrom Hawaii Store #

Street Address Honolulu, HI zip code

Routing Instructions

Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To Store’s.

Service Selection The service selection for Lynden International in this guide is:

Priority Service With Freight Charge Terms Marked “Collect”

Create an individual shippers bill of lading as follows: Step Action



Shipper’s name; Shipper’s address; For each verified Purchase Order, list: Purchase Order number; Number of pieces (cartons or GOH) by PO number; Department number by PO number; Weight by PO number; Description of all articles in shipment. Be as specific as possible and




Supplier must tender freight to pick up carrier by Store, which must correspond to each bill.

Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees. Contact Nordstrom Corporate Logistics at 877-444-1313 option 4, option 1 for any questions.

http://www.laf.lynden.com/�


40

NewPenn – Gilbert East Carrier Contact Information

Phone: (800) 950-5046, extension 4370 Fax: (717) 274-5593 Website: www.newpenn.com


Call (800) 950-5046, extension 4370. Master of Bill of Lading Address

Nordstrom c/o NewPenn - Gilbert East 1000 Industrial Avenue Keasbey, NJ 08832-0186


Nordstrom DC# Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Bill of Lading Instructions Consigned to: Nordstrom DC #

c/o NewPenn - Gilbert East 1000 Industrial Avenue Keasbey, NJ 08832-0186

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for the Ship To DC’s. With Freight Charge Terms marked “Collect”








individual shippers’ sub-bill numbers on the Master Bill of Lading. Supplier must tender freight to pick up carrier by DC, which must correspond to individual sub-

bills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.

http://www.newpenn.com/�


41

Norcon, LTD. Carrier Contact Information

Phone: (513) 942-5768 Fax: (513) 942-2798


Call (513) 942-5768. Master of Bill of Lading Address

Nordstrom c/o Norcon, LTD 9811 Harwood Ct. Fairfield, OH 45014


Nordstrom DC# Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Time Line and Procedure for PO Verification, Scheduling a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pickup you must:


carrier driver. Your ASN 856 must match your Bills of Lading and physical cartons exactly! Key Matching Fields Bill of Lading numbers, DC number, Carton count by PO number.


You must obtain a pickup number from your carrier by 3:00 EST, locking in pickup for the next day.

o Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window.

o If you miss the 3:00 EST deadline and your PO is at risk of becoming Past Cancelled, you must contact the PO’s Nordstrom buyer for a PO extension.



“Clear” means that no changes were made to the carton count on your Bill of Lading by the driver. If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856

must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted.

The date of the driver’s signature must match your ASN 856 Ship Date field. The driver signs only the Master Bill of Lading.

If you have any questions about these procedures, please direct them to [email protected].



42

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s. With Freight Charge Terms marked “Collect”








individual shippers’ sub-bill numbers on the Master Bill of Lading. Supplier must tender freight to pickup carrier by DC, which must correspond to individual sub-

bills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees. Examples of VICS sub-bills and Master Bill of Lading requirements are available on the VICS web site at http://www.vics.org/standards/bol/ (or see Appendix C: Sample Bill of Lading).



43

Greatwide Carrier Contact Information

Phone: (888) 221-6369 Fax: (503) 289-2542



Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See DC/Store List for the Ship To DC’s. With Freight Charge Terms marked “Collect”










Contact any one of the Nordstrom DC Traffic Departments for any questions.


44

UPS Carrier Contact Information

Phone: (800) 742-5877 or (800) PICK-UPS Web Site: http://www.ups.com

If you do not have an active UPS account number, you must sign up online at https://www.ups.com/myups and click “Register” at the bottom of the page or by calling 1(800) 742-5877. You can request UPS shipping software, WorldShip, to put on your computer if you are a daily pick up account. Worldship can also be downloaded from: http://www.ups.com/worldship Shipment Addressing All Nordstrom shipments are to be addressed to:

Nordstrom DC # Nordstrom DC Street Address Nordstrom DC City, State, and Zip Code

See Section 8: Store/DC List for the “Ship to” DC’s and their addresses. Nordstrom Third Party Bill to Account Number and Address Set Up Procedure

Contact [email protected] to receive the Nordstrom UPS account number to ship on. If Nordstrom is paying the freight charges for your shipment, DO NOT ship on your own account and ask that Nordstrom reimburse you—we must have UPS charges billed to our account in order to receive our contracted rates.

Please provide your supplier number, contact information and p.o. number(s) you are shipping. We will email our 3rd Party Account and Address to you no later than the next business day after receiving your email. If you are shipping on behalf of a supplier (i.e. 3rd Party Warehouse/Shipper) please advise what supplier you are shipping on behalf of, the po number(s) you are shipping, and your contact information.

Once we have provided you with the account number, please keep it in a secure location and use it for all Nordstrom UPS shipments going forward. Should we change the UPS account number for any reason, we will update the Routing Guide alert section on the home page of Nordstromsupplier.com. You will then need to follow the above process to receive the new account number. Please check the Routing Guide regularly to be sure to get any updates.

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. Service Selection UPS provides a variety of services. For shipments covered by this guide, you may use either of the following based on PO mode of transportation:

If PO specifies “Air”, use UPS 2nd Day Air service level. If PO specifies “Surface”, use UPS Ground service level.

UPS General Instructions

You must use the 3rd Party Bill To account number to bill third party to Nordstrom. In order to transmit electronic Package Level Detail (PLD) for each shipment, you must use a

UPS shipping system, such as World Ship, UPS Internet, or a UPS compatible shipping system. The use of handwritten or preprinted air bills is not authorized. All packages must have the Nordstrom PO number (example: “12345678”) clearly entered in the

“Reference 1” field of the shipping system and appear on the shipping label. You will not be able to process your shipment via UPS Shipping System without this information.

If you do not have a daily pickup from UPS: When preparing a shipment on UPS World Ship system, and scheduling a pickup for your packages on line, only request a pickup for the first package you process. DO NOT request more than one pickup per day.

https://www.ups.com/myups�

http://www.ups.com/worldship�



45

The PO number and the department number must be clearly written near the label on all packages. Please be sure that the carrier shipping label does not cover up the GS1-128 carton label.

Please provide accurate carton count by size (dimensions) when creating your shipment. We suggest that all small package shippers track each shipment to delivery.


46

UPS Claims/Liability The shipper must file all cargo claims with UPS directly. The shipper is responsible for all loss and damage regardless of FOB point stated on the Purchase Order. Nordstrom pays for merchandise that is received in good repair only. If your shipment is never received or is received short or damaged, the balance of your invoice must be covered by your cargo claim with UPS. UPS gives 9 months from the day of delivery or from the scheduled day of delivery if delivery was not made for the filing of claims for domestic packages. International package claims must be filed within 60 days of the date of delivery. Domestic Air Shipments: UPS Limit of Liability for domestic air and ground shipments is $100 per outer carton per shipment or the replacement value of the shipment, whichever is less. UPS offers Declared Value for packages up to a limit of $50,000, If the shipper chooses to purchase additional Declared Value to cover the contents of their cartons, the premium is the responsibility of the shipper. Damage Claims: Concealed damage must be reported to UPS within 9 months of the date of delivery (Domestic) and within 60 days of the date of delivery (International). A written claim must be submitted to UPS for standard Limit of Liability loss and damage claims. Time Limit for Filing Claims for Loss or Damage to Property As a condition precedent to recovery, all claims for loss or damage to property must be filed in writing or electronically with UPS within the following time limits: Domestic shipments, claims must be filed within nine months after delivery of the package or in case of failure to make delivery then within nine months after a reasonable time for delivery has elapsed. International shipments, claims must be filed within sixty days after delivery of the package or in the case of non-delivery, within sixty days after a reasonable time for delivery has elapsed. Written claims must be sent to UPS (address on the UPS Claim form found at https://www.ups.com/myups) Attn: Cargo Claims. Shippers who choose to purchase additional Declared Value to cover the contents of their cartons are responsible for any associated premiums. Nordstrom will not reimburse for Declared Value charges. Shippers are also responsible for any additional premiums, such as hazardous material, delivery confirmation, fax P.O.D. (Proof of Delivery), Saturday pick up charges, delivery and address correction fees, etc. Shippers tendering unauthorized packages are responsible for paying the list rate charges published by UPS. Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 90 days of the ship date. It is always best to verify delivery within two weeks of the ship date.

https://www.ups.com/myups�

Nordstrom Routing Guide Section 6: Origin State Pages

47

SECTION 6 ORIGIN STATE PAGES

ALABAMA (AL) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules

Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted.

For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC799) on the same day. For DC799, see weight breaks listed below.

For AIR shipments, combine the weight of all cartons for all PO’s shipping to the same DC on the same day.

See Section 5: Carrier Pages for carrier-specific shipping instructions. For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than

1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at 877-444-1313 option 4, option 2, at least 3 business days prior to the requested ship date.

For AIR shipments greater than 1,000 lbs contact Corporate Logistics at (206) 303-2637. All shipments must be sent "Collect." Routing instructions are subject to change. Please consult the Routing Guide prior to each

shipment.

PO Specifies SURFACE PO Specifies AIR Ship To DC

Weight Carrier Weight Carrier

1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 299 399 499 599 699

201-10,000 lbs Con-Way Standard LTL 101-1000 lbs BAX /DB Schenker Guaranteed 2nd Day

799 1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day

799 201-10,000 lbs

Con-Way Standard LTL Combine both surface and air shipments shipping to DC 799 on the same day

on a SINGLE Bill of Lading

201-10,000 lbs

Con-Way Standard LTL Combine both surface and air shipments shipping to DC 799 on the same day

on a SINGLE Bill of Lading


48

ALASKA (AK) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to the same DC on the same day.





shipment.



89 299 399 499 599 699 799

1-1000 lbs

BAX/DB Schenker Guaranteed 2nd Day

Combine both surface and air shipments shipping to the same

DC on the same day on a SINGLE Bill of Lading

1-1000 lbs


Combine both surface and air shipments shipping to the

same DC on the same day on a SINGLE Bill of Lading


49

ARIZONA (AZ) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.

PO Specifies Surface PO Specifies AIR Ship To DC


1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599 699 799

51-10,000 lbs CTE 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day

1-50 lbs UPS Ground 1-50 lbs UPS Ground

89 399 499

51-10,000 lbs

CTE Combine both surface and air

shipments shipping to the same DC on the same day on

a SINGLE bill of lading

51-10,000 lbs

CTE Combine both surface and

air shipments shipping to the same DC on the same day on a SINGLE bill of lading


50

ARKANSAS (AR) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC 799) on the same day. For DC799 see weight breaks listed below.





shipment.



1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 51-10,000 lbs Norcon 101-1000 lbs




1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day

799

201-10,000 lbs

Con-Way Standard LTL Combine both surface and

air shipments shipping to DC 799 on the same day on a

SINGLE bill of lading

101-10,000 lbs

Con-Way Standard LTL Combine both surface and air shipments shipping to DC 799 on the same day on a SINGLE bill of lading


51

CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-20 lbs UPS Ground 1-100 lbs UPS 2nd Day 89

21-10,000 lbs CTE 101-1000 lbs BAX/DB Schenker Saver


399 499

21-10,000 lbs

CTE Combine both surface and air

shipments shipping to the same DC on the same day on a


21-10,000 lbs

CTE (Ground) Combine both surface and air





Guaranteed 2nd Day


52

CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




89 399 499 51-10,000 lbs

CTE RJR Combine both surface and air



51-10,000 lbs

CTE RJR (Ground)

Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599

51-10,000 lbs CTE RJR 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day



Guaranteed 2nd Day


53

CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




89 399 499 21-10,000 lbs

CTE RJR Combine both surface and


21-10,000 lbs

CTE RJR(Ground) Combine both surface and air shipments shipping to the same DC on the same

day on a SINGLE bill of lading



Guaranteed 2nd Day



Guaranteed 2nd Day


54

CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-50 lbs UPS Ground 1-100 lbs UPS Ground 89

51-10,000 lbs CTE 101-1000 lbs BAX/DB Schenker Saver


399 499

51-10,000 lbs

CTE Combine both surface and


51-10,000 lbs

CTE (Ground) Combine both surface and air shipments shipping to the same DC on the same




Guaranteed 2nd Day


55

COLORADO (CO) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules






For AIR shipments greater than 1,000 lbs contact Corporate Logistics at (206) 303-2637. All shipments must be sent "Bill Third Party" Routing instructions are subject to change. Please consult the Routing Guide prior to each

shipment.



1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 299 599 699 799

201-10,000 lbs FedEx Freight 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day


201-10,000 lbs FedEx Freight 101-1000 lbs BAX/DB Schenker Saver


56

CONNECTICUT (CT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s on the same day.





shipment.




51-10,000 lbs Gilbert East 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day


51-10,000 lbs Gilbert East 201-1000 lbs BAX/DB Schenker Saver




57

DELAWARE (DE) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




51-10,000 lbs Gilbert East 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day




201-10,000 lbs Gilbert East 201-10,000 lbs Con-Way Standard LTL


58

DISTRICT OF COLUMBIA (DC) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-50 lbs UPS Ground 1-50 lbs UPS 2nd Day 89 399 499 51-10,000 lbs NewPenn 51-1000 lbs

BAX Global Guaranteed 2nd Day


51-10,000 lbs NewPenn 51-1000 lbs BAX/DB Schenker Saver


51-10,000 lbs NewPenn 51-10,000 lbs NewPenn


51-10,000 lbs NewPenn 201-10,000 lbs BAX/DB Schenker Saver


59

FLORIDA (FL) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 201-10,000 lbs Con-Way Standard LTL 101-1000 lbs


1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599 699 201-10,000 lbs Con-Way Standard LTL 101-1000 lbs BAX/DB Schenker Saver


799

201-10,000 lbs




201-10,000 lbs



60

GEORGIA (GA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC 799) on the same day. For DC799, see weight breaks listed below.





shipment.





1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599 699 51-10,000 lbs Norcon 101-1000 lbs BAX/DB Schenker Saver


799

201-10,000 lbs

Con-Way Standard LTL Combine both surface and air shipments shipping to DC 799

on the same day on a SINGLE bill of lading

201-10,000 lbs

Con-Way Standard LTL Combine both surface and air shipments shipping to

DC 799 on the same day on a SINGLE bill of lading


61

HAWAII (HI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules




See Section 5: Carrier Pages for carrier-specific shipping instructions. For SURFACE a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume

Shipment Routing Desk at 877-444-1313 option 4, option 2, at least 3 business days prior to the requested ship date.


shipment.



89 299 399 499 599 699 799

1-1000 lbs


Combine both surface and air shipments shipping to the same

DC on the same day on a SINGLE bill of lading

1-1000 lbs


Combine both surface and air shipments shipping to the

same DC on the same day on a SINGLE bill of lading

Hawaii 1-10,000 lbs

Self Delivery by appointment or Call American Fast Freight at (800) 251-5152 for local pickup

and delivery on Store direct shipments

Not Applicable


62

IDAHO (ID) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




89 399 499 201-10,000 lbs

Con-Way Standard LTL Combine both surface and air shipments shipping to the same DC on the same


101-10,000 lbs

Con-Way Standard LTLCombine both surface and air shipments shipping

to the same DC on the same day on a SINGLE bill

of lading

1-200 lbs UPS Ground 1-50 lbs UPS 2nd Day 299 599 699 799 201-10,000 lbs

Con-Way Standard LTL

51-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day


63

ILLINOIS (IL) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC 299 and 599) on the same day. For DC 299 and DC599, see weight breaks listed below.





shipment. For shipments over 200 pounds to DC’s 299 or 599 on or after January 31, 2011 please

consult the FedEx Freight carrier page in this guide for important new information regarding Service Level and Third Party Billing information.




51-10,000 lbs Norcon 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day


51-10,000 lbs Norcon 101-1000 lbs BAX/DB Schenker Saver


299 599

201-10,000 lbs

FedEx Freight Combine both surface and air shipments shipping to

the same DC on the same day on a SINGLE bill of

lading

201-1000 lbs

FedEx Freight Combine both surface and air shipments shipping to the same DC on the same



64

INDIANA (IN) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





Guaranteed 2nd Day



1-50 lbs UPS Ground 1-50 lbs UPS Ground 299 599

51-10,000 lbs Norcon 51-10,000 lbs Norcon


65

IOWA (IA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




201-10,000 lbs Con-Way Standard LTL 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day


299 599

201-10,000 lbs



lading

201-10,000 lbs



lading


699


Guaranteed 2nd Day


66

KANSAS (KS) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





Guaranteed 2nd Day


201-10,000 lbs Con-Way Standard LTL 101-1000 lbs BAX/DB Schenker Saver


201-10,000 lbs Con-Way Standard LTL 101-10,000 lbs Con-Way Standard LTL


67

KENTUCKY (KY) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.






51-10,000 lbs Norcon 251-1000 lbs BAX/DB Schenker Guaranteed 2nd Day




68

LOUISIANA (LA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC 799) on the same day.





shipment.





Guaranteed 2nd Day

1-200 lbs UPS Ground 1-100lbs UPS 2nd Day

799

201-10,000 lbs


101-10,000 lbs



69

MAINE (ME) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




51-10,000 lbs Colonial Trucking 51-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day


51-10,000 lbs Colonial Trucking 101-1000

lbs BAX/DB Schenker Saver


70

MARYLAND (MD) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.








699

51-10,000 lbs

NewPenn Combine both surface and air shipments shipping to DC 699 on the same day on a SINGLE

bill of lading

51-10,000 lbs

NewPenn Combine both surface and air shipments shipping to



71

MASSACHUSETTS (MA): Boston Metro Area Zip Code Prefix 021 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-20 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 21-10,000 lbs Colonial Trucking 101-1000 lbs





699

21-10,000 lbs

Colonial Trucking Combine both surface

and air shipments shipping to DC 699 on

the same day on a SINGLE bill of lading

21-10,000 lbs

Colonial Trucking Combine both surface and air shipments shipping to DC 699 on the same day on a SINGLE bill of lading


72

MASSACHUSETTS (MA): Excluding Zip Code Prefix 021 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.








699

51-10,000 lbs

Colonial Trucking Combine both surface and air

shipments shipping to DC 699 on the same day on a SINGLE bill of

lading

51-1000 lbs

Colonial Trucking Combine both surface and air shipments shipping to



73

MICHIGAN (MI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.







Guaranteed 2nd Day




74

MINNESOTA (MN) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 799 201-10,000 lbs Con-Way Standard LTL 101-1000 lbs



699


Guaranteed 2nd Day




75

MISSISSIPPI (MS) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC 799) on the same day. For DC799, follow weight breaks listed below.





shipment.








799 201-10,000

lbs

Con-Way Standard LTL Combine both surface and air

shipments shipping to DC 799 on the same day on a


201-10,000 lbs




76

MISSOURI (MO) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC 299 and 599) on the same day. For DC299 and DC599, follow weight breaks listed below.





shipment.





Guaranteed 2nd Day


699


1-200 lbs UPS Ground 1-200lbs UPS Ground

299 599

201-10,000 lbs



201-10,000 lbs




77

MONTANA (MT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





Guaranteed 2nd Day


399

201-10,000 lbs Con-Way Standard LTL 101-1000 lbs BAX/DB Schenker Guaranteed 2nd Day



Guaranteed 2nd Day



Guaranteed 2nd Day


78

NEBRASKA (NE) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





Guaranteed 2nd Day






79

NORTH CAROLINA (NC) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC699 & DC 799) on the same day. For DC 299 and DC799 follow weight breaks listed below.





shipment. For shipments over 200 pounds on or after January 31, 2011 to DC’s 699 or 799, please

consult the FedEx Freight Carrier page in this guide for important new instructions regarding Service Levels and Third Party Billing.







1-200 lb UPS Ground 1-200 lb UPS Ground 699

201-10,000 lb FedEx Freight 200-1000 lb FedEx Freight


201-10,000 lbs FedEx Freight 201-10,000 lbs FedEx Freight


80

NORTH DAKOTA (ND) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





Guaranteed 2nd Day


699


Guaranteed 2nd Day




81

NEVADA (NV) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



89 1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day

89 201-10,000 lbs Con-Way Standard LTL 101-1,000 lbs BAX/DB Schenker

Guaranteed 2nd Day


399 499

201-10,000 lbs



201-10,000 lbs






82

NEW HAMPSHIRE (NH) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599 799 51-10,000 lbs Colonial Trucking 101-1000 lbs BAX/DB Schenker Saver


51-10,000 lbs Colonial Trucking 101-1000 lbs BAX/DB Schenker Saver


83

NEW JERSEY (NJ) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-20 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 21-10,000 lbs Gilbert East 101-1000 lbs



21-10,000 lbs Gilbert East 251-1000 lbs BAX/DB Schenker Guaranteed 2nd Day


699

21-10,000 lbs

Gilbert East Combine both surface and



21-10,000 lbs

Gilbert East (Ground) Combine both surface and air shipments shipping to



799



84

NEW MEXICO (NM) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment. For shipments over 200 pounds on or after January 31, 2011 please consult the FedEx

Freight carrier page in this guide for important new information regarding Service Level and Third Party Billing information.





Guaranteed 2nd Day


201-10,000 lbs FedEx Freight 101-1000 lbs BAX/DB Schenker Saver


85

NEW YORK (NY): New York City and Long Island Metro Area Zip Codes Prefixes 100-119 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-20 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 21-10,000 lbs Gilbert East 101-1000 lbs





699

21-10,000 lbs

Gilbert East Combine both surface and air shipments shipping DC 699

on the same day on a SINGLE bill of lading

21-10,000 lbs

Gilbert East (Ground) Combine both surface and air shipments shipping to



799



86

NEW YORK (NY): Zip Code Prefixes 120-149 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.






51-10,000 lbs NewPenn 101-1000 lbs BAX/DB Schenker Guaranteed 2nd Day


699

51-10,000 lbs

NewPenn Combine both surface and air

shipments shipping to DC 699 on the same day on a


51-10,000 lbs

NewPenn (Ground) Combine both surface and air shipments shipping to



799

51-10,000 lbs NewPenn 101-1000 lbs BAX/DB Schenker

Guaranteed 2nd Day


87

OHIO (OH) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





1-50 lbs UPS Ground 1-250 lbs UPS Ground 299 599 699 799

51-10,000 lbs Norcon 251-1000 lbs

Call Nordstrom Corporate Logistics for Routing

206-303-2637


88

OKLAHOMA (OK) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-200 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 299 399 499 599 699 799


Guaranteed 2nd Day


89

OREGON (OR): Excluding Portland Metro Area Zip Code Prefixes 970-972 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




201-10,000 lbs



- 201-1,000 lbs BAX/DB Schenker Guaranteed 2nd Day


90

OREGON (OR): Portland Metro Area Zip Code Prefixes 970-972 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules





1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at 877-444-1313 option 4, option 2, at least business 3 days prior to the requested ship date.


shipment.




89

201-10,000 lbs



201-10,000 lbs

Con-Way Standard LTL Combine both surface and air

shipments shipping to the same DC on the same day on a




Guaranteed 2nd Day


91

PENNSYLVANIA (PA): Excluding Metro Area Zip Code Prefixes 170-196 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 51-10,000 lbs NewPenn

101-1000 lbs


1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599 799 51-10,000 lbs NewPenn

101-1000 lbs

BAX/DB Schenker Saver


51-10,000 lbs NewPenn 51-1000 lbs NewPenn


92

PENNSYLVANIA (PA): Metro Area Zip Code Prefixes 170-196 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-20 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 21-10,000 lbs Gilbert East

101-1000 lbs



21-10,000 lbs Gilbert East 101-1000

lbs BAX/DB Schenker Saver


21-10,000 lbs Gilbert East 21-1000 lbs Gilbert East


93

PUERTO RICO (PR) AND U.S. VIRGIN ISLANDS (VI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. Contact Nordstrom Corporate Logistics at 877-444-1313 option 4, option 1 for assistance with your routing options.


94

RHODE ISLAND (RI): Cranston and Providence Metro Area Zip Code Prefix 029 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-20 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 21-10,000 lbs Colonial Trucking

101-1000 lbs


1-20 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599 799 21-10,000 lbs Colonial Trucking

101-1000 lbs

BAX/DB Schenker Saver


21-10,000 lbs Colonial Trucking 21-1000 lbs Colonial Trucking


95

RHODE ISLAND (RI): Excluding Cranston and Providence Metro Area Zip Code Prefix 029 See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 299 599 799 51-10,000 lbs Colonial Trucking 101-1000 lbs BAX/DB Schenker Saver


51-10,000 lbs Colonial Trucking 51-1000 lbs Colonial Trucking


96

SOUTH CAROLINA (SC) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.







799

201-10,000 lbs


201-10,000 lbs




97

SOUTH DAKOTA (SD) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





Guaranteed 2nd Day




201-10,000 lbs Con-Way Standard LTL 201-10,000

lbs Con-Way Standard LTL


98

TENNESSEE (TN) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





1-50 lbs UPS Ground 1- 100 lbs UPS Ground 299 599 699 51-10,000 lbs Norcon 101 -1000 lbs BAX/DB Schenker Saver




99

TEXAS (TX) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment. For shipments over 200 pounds on or after January 31, 2011 please consult the FedEx

Freight carrier page in this guide for important new information regarding Service Levels and Third Party Billing.





Guaranteed 2nd Day


100

UTAH (UT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.





Guaranteed 2nd Day


201-10,000 lbs Con-Way Standard LTL 201-1000 lbs Con-Way Standard LTL


101

VERMONT (VT) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.



1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 799 51-10,000 lbs Colonial Trucking 101-1000 lbs







102

VIRGINIA (VA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (EXCEPT DC 699) on the same day. For DC 699, follow weight breaks listed below.





shipment.







699

201-10,000 lbs


201-10,000 lbs




103

WASHINGTON (WA) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.




89 499

201-10,000 lbs



201-10,000 lbs




399

201-10,000 lbs



101-10,000 lbs






104

WEST VIRGINIA (WV) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.







201-10,000 lbs Con-Way Standard LTL 201-1000 lbs Con-Way Standard LTL


105

WISCONSIN (WI) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules


For SURFACE shipments, combine the weight of all cartons for all PO’s shipping to all DC’s (except DC 299 and 599) on the same day.





shipment. For shipments over 200 pounds on or after January 31, 2011 to DC’s 299 or 599, please

consult the FedEx Freight carrier page in this guide for important new information regarding Service Levels and Third Party Billing.



1-50 lbs UPS Ground 1-100 lbs UPS 2nd Day 89 399 499 799 51-10,000 lbs Norcon 101-1000 lbs





299 599

201-10,000 lbs

FedEx Freight Combine both surface and


201-10,000 lbs

FedEx Freight Combine both surface and



106

WYOMING (WY) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules







shipment.


Weight Carrier Weight


89 399 499 699 799

201-10,000 lbs



lading

101-10,000 lbs



lading

299 599

1-10,000 lbs



lading

1-10,000 lbs



lading

Nordstrom Routing Guide Section 7: Miscellaneous Policies

107

SECTION 7 MISCELLANEOUS INFORMATION Shipping Guidelines from U.S. Mainland to Hawaii See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules Stores 48 and 706 are supported by DC 499 in Newark, CA (see section 8 for DC address). If your PO dictates that you pack and ship these stores to DC 499, please follow the instructions for shipping to DC499 from your state page in this Routing Guide. If your PO dictates that you ship direct to store, please follow these instructions:

PO Specifies AIR Direct to Store

(Ship Direct to Store)

Weight Carrier

1-150 lbs. UPS Next Day

151-1,000 lbs Lynden International - Priority

Hawaii Store Addresses:

Store 48 Store 706 Victoria Ward Center Rack 330 Kamakee Street Honolulu, HI 96814 (808) 589-2060

Ala Moana Center 1519 Kapiolani Blvd. Honolulu, HI 96814 (808) 953-6100

Mis-routed PO’s (incorrect DC or unauthorized Direct-to-Store) will be subject to vendor chargebacks. If you have any questions please contact Corporate Logistics by emailing to [email protected] or calling (206) 303-2634.



108

Nordstrom-Approved Carrier Quick Reference

Carrier Name Phone Number Fax Number American Fast Freight (800) 251-5152 Call for Fax # DB Schenker (BAX) (866) 229-7877 Call for Fax # CTE (California Transport Enterprises) and RJR (800) 540-0244 (323) 357-1724 Colonial Trucking (800) 362-4464 (508) 588-7356 Con-Way Freight (888) 696-3650 Call for Fax # Eagle Global Logistics (877) 264-1122 Call for Fax # FedEx Express (FDE) – Jewelry and Watch DVX Program

(800) 463-3339 Call for Fax #

FedEx Freight(FXFE) (866)-393-4585 Call for Fax # Gilbert East (732) 709-5330 or

(800) 245-6161 (732) 709-5502 or (732) 709-5503

Lynden International (800) 562-7017 Call for Fax # Norcon Ltd. (513) 942-5768 (513) 942-2798 Greatwide (888) 221-6369 (503) 289-2542 NewPenn (800) 950-5046, ext. 4370 (717) 274-5593 UPS (800) 742-5877 Call for Fax #


109

SCAC Code Listing This table lists the Standard Carrier Alpha Code (SCAC) for Nordstrom authorized carriers. The SCAC is used to populate TD503 field on the EDI 856 document. When a Nordstrom authorized carrier dispatches an agent or joint-line carrier to pick up your Nordstrom shipment(s), you may use the dispatching carrier’s SCAC in the EDI 856 TD503 field or you may contact the agent or joint-line carrier and ask them for their SCAC. Please note that this list should not be used for carrier selection purposes and does not constitute an endorsement of any carrier by Nordstrom. Please refer to the Origin State Pages for help with locating the Nordstrom authorized carrier for your shipment.

PICKUP CARRIER NAME PICKUP CARRIER SCAC

PICKUP CARRIER INBOUND TO

American Fast Freight AFFH Store DB Schenker/BAX BNAF DC’s Boland Trucking BOLD DC’s C R S T, Inc. CRPS DC’s Can Am Express CAEB Nor Con Ltd. Cape Cod Express CPCD Colonial-Gilbert East CH Robinson (Robinson Transportation) RBTW DC’s Cohen Express CHNP Gilbert East Colonial Trucking CLNK Gilbert East Con-Way Freight, Inc CNWY DC’s Covenant Transport CVEN DC’s CTE (California Transport Enterprises) CAIE DC’s Dynamic Express DYXI Gilbert East Eagle Global Logistics EGLS DC’s EDS Trucking EDSI Gilbert East FedEx DVX Program (FedEx Express) FDEP DC’s FedEx Freight FXFE DC’s Gilbert East GBEA DC’s Gilbert Express GBXI DC’s Gordon Trucking GORK DC’s Grandview Express GRWE DC’s Grasso Trucking GSNS Gilbert East Greatwide GDAH DC’s Land Air Express LAXV Colonial-Gilbert East Land Span LSPN DC’s Leightons Express LEGH Colonial-Gilbert East Lynden International LYAH Store M A T Parcel MPXE CTE Major Trucking MAJQ Gilbert East NewPenn NPME Gilbert East Nor Con Ltd. NCON DC’s ONG Pickup and Delivery Service OPUD CTE R and L Transfer RNLO Nor Con Ltd. Ross Express RXIC Colonial-Gilbert East Streamline Shippers SSHA DC’s Sunrise Transport SRST Gilbert East T and M Delivery TMDC Gilbert East Textile Trucking TXTI Gilbert East


110

PICKUP CARRIER NAME PICKUP CARRIER SCAC

PICKUP CARRIER INBOUND TO

Thunder Trucking THTK Gilbert East Transport America TCAM DC’s UPS (United Parcel Service, all services) UPSN DC’s UPS Canada (United Parcel Service of Canada) UPSC DC’s US Mail-Registered USPS DC’s Vendor’s Own Truck SELF DC’s or Consolidators (Gilbert

East, Nor Con Ltd. or CTE) Vitran Express VITR Nor Con Ltd. West Brothers Transfer and Storage WBTE Nor Con Ltd. Wilbraham Trucking WILB Colonial-Gilbert East


111

Expense Offset Policies Transportation Routing Guide or Purchase Order Violations Per Routing and PO: 100% Shipment cost plus $100.00

Handling fee. Freight Agreement Allowance Per Purchase Order Contract or Freight Partnership

Contract: Options are either 100% or 50% for both Air and Surface shipment costs, or 60% for Air shipments and 30% of shipping costs.

Freight Agreement Codes/Descriptions

Reason Code

Hand-ling Fee Freight Agreement Reason Description Short Description

AAC N PER AGREEMENT-HALF FREIGHT AIR + ADVANCE FEES 1/2AFOBC AAC AA1 N PER AGREEMENT-CHARGEBACK FULL FREIGHT AIR FULL-AIR AA1 AA2 N PER AGREEMENT-CHARGEBACK HALF FREIGHT AIR HALF-AIR AA2 ASC N PER AGREEMENT-HALF FREIGHT SURFACE + ADVANCE FEES 1/2 FOBC ASC AS1 N PER AGREEMENT-CHARGEBACK FULL FREIGHT SURFACE FULFRTSU AS1 AS2 N PER AGREEMENT-CHARGEBACK HALF FREIGHT SURFACE HLFFRTSU AS2 A01 N PER AGREEMENT-CHARGEBACK FULL FREIGHT FULFRTAG A01 A02 N PER AGREEMENT-CHARGEBACK HALF FREIGHT HLFFRTAG A02 A03 N PER AGREEMENT-DIFFERENCE BETWEEN AIR & SURFACE DIFSA-AG A03 A04 N PER AGREEMENT-1/2 DIFF BETWEEN AIR & SURFACE 1/2DIFAG A04 A2C N PER AGREEMENT-CHARGEBACK HALF FRT + ADVANCE FEES 1/2+ADVC A2C A3C N PER AGREEMENT-CB DIFF OF SURF & AIR + ADVANCE FEES DIFSA+AD A3C A4C N PER AGREEMENT-CHARGEBACK 1/2 DIFF SURF & AIR+ADVNC 1/2DIFSA A4C FOB N CHARGEBACK ADVANCE CHARGES BASED ON FOB POINT ADV CHGS FOB F01 N PER PO FREIGHT TERM-CHARGEBACK FULL FREIGHT. FULL FRT F01 F02 N PER PO FREIGHT TERM-CHARGEBACK HALF FREIGHT. HALF FRT F02 F03 N PER PO-DIFFERENCE BETWEEN AIR & SURFACE FREIGHT DIFF S/A F03 F04 N PER PO-1/2 DIFFERENCE BETWEEN AIR & SURFACE 1/2 DIFF F04 F05 N PER PO-CHARGEBACK AT PER UNIT RATE UNT RATE F05 F06 N FOB CONSOL = 25% OF TOTAL SHIPMENT CHARGE FOBC=25% F06


112

Freight Chargeback Codes/Descriptions

Violation Reason Code

Hand-ling Fee Freight Chargeback Reason Description Short Description

I01 Y ROUTING VIOLATION-MUST SHIP COLLECT PER RTG GUIDE S/B CLCT I01 I02 Y DBL BILL ADV/PU PAID TO CONSOL MISC. I02 I03 Y ROUTING VIOLATION-SHIPPED AIRBORNE OVERWEIGHT A OVR WT I03 I04 Y ROUTING VIOLATION-MUST SHIP UPS EX TO DC UPS TO DC I04 I05 Y CHARGEBACK FOR FAILURE TO CONSOLIDATE SHIPMENTS NONCNSOL I05 I09 Y RTG VIOLTN-MUST CALL FEDEX FRT WEST (FXFW) FOR P/U FEDEXP/U I09 M01 Y MERCHANDISE SHIPPED TO INCORRECT DISTRIBUTION CNTR MISSHIP M01 M02 Y MERCHANDISE WAS TO HAVE BEEN SHIPPED STORE DIRECT S-DIRECT M02 M03 N EVENT MISSHIP AIRED DIRECT TO STORE EVNT M/S M03 P01 Y PO VIOLATION-PO STATES SURFACE-SHIPPED AIR S/B AIR P01 P02 Y PO VIOLATION-PO STATES AIR-SHIPPED SURFACE S/B SURF P02 P03 Y PO VIOLATION-MERCHANDISE SHIPPED PAST CANCEL DATE PAST CAN P03 P04 Y PO VIOLATION-MERCHANDISE SHIPPED TOO SOON TOO SOON P04 P05 Y MERCHANDISE REFUSED DUE TO INVALID PURCHASE ORDER PO INVLD P05 P06 Y INBOUND FREIGHT FOR MERCH REFUSED AT DOOR PO REFSD P06 P07 N CHARGES FOR REFUSED/RECALLED MERCHANDISE PO RECAL P07

P08 Y OUTBOUND FREIGHT ON MERCHANDISE CLAIMED OR REFUSED CLM-RFSD P08

P09 N INBOUND FREIGHT ON MERCHANDISE CLAIMED CLM-OTHR P09 P10 Y PO NOT AUTHORIZED TO SHIP STORE DIRECT NO STDIR P10 P11 Y NOT AUTHORIZED TO SHIP OVERNIGHT OVERNITE AIR P12 Y FAILURE TO COMPLETE BOL REQUIREMENTS NO P.O. P12 R01 Y ROUTING VIOLATION-INCORRECT CARRIER USED WRNGCARR R01 R02 Y RTG VIOLATION-MUST CALL GILBERT EAST FOR PICKUP GBEA P/U R02 R03 N FREIGHT CHARGEBACK - MUST NOT USE DECLARED VALUE DCLR VLU R03 R04 Y ROUTING VIOLATION-MUST CALL YELLOW FOR PICKUP YFSY P/U R04 R05 Y RTG VIOLATION-UNDERWEIGHT MUST SHIP UPS EX TO DC UNDER WT R05 R06 Y ROUTING VIOLATION-MUST CALL NORCON FOR PICKUP NCON P/U R06 R07 Y RTG VIOLATION-MUST CALL FEDEX FRT WEST FOR PICKUP FXFW P/U R07 R09 Y ROUTING VIOLATION-MUST CALL CTE FOR PICKUP CAIE P/U R09 R10 N DETENTION CHARGES/VOLUME SHPMNTS EXCEEDS 2HR LIMIT EXCD LIM R10 R11 Y ROUTING VIOLATION-MUST CALL COLONIAL FOR PICKUP CLNK P/U R11 R12 Y ROUTING VIOLATION-MUST CALL BNAF FOR PICKUP BNAF P/U R12 Z99 Y SEE CHARGEBACK EXPLANATION BELOW MISC. Z99

Nordstrom Routing Guide Section 8: Store/DC List

113

SECTION 8 STORE/DC LIST Store/DC Look-Up Process

Nordstrom sends the store ordering locations on the EDI 850 SDQ segment. In most cases, you may use the following list to locate the correct Ship To DC for the store(s)

listed on the SDQ segment. However, in some cases we may ask that you ship to a DC other than the one indicated on the

Store/DC list. If a DC shipping location appears in the N1 segment that follows the SDQ segment of the EDI 850, you must ship to that DC rather than to the DC usually associated with the store ordering locations.

Vendors shipping to Nordstrom departments 27 (European Ready to Wear Collection, with the exception of YSL), 82 (via C) and 87 (European Designer Sportswear Collection) should review the Designer section on page 14 in order to insure proper routing.

Vendors shipping to Department 86 (American Designer Sportswear Collection) should follow the standard routing for their State as found in the Store / DC List and State Pages.

Nordstrom Product Group Orders

Nordstrom sends the Store/DC combinations in the purchase order.

Stores Ship To DC

706 Ala Moana

48

Victoria Ward Village Rack

DC 499 (refer to state page for details)

For Store-Direct

shipments, Refer to Section 7 –Shipping Guidelines to Hawaii,

1

Downtown Seattle

3

Southcenter Square Rack

2 Northgate 14 Factoria Square Rack 4 Bellevue 15 Gold Creek Rack 5 Southcenter 16 Downtown Seattle Rack 6 Tacoma Mall 17 Super Mall Rack 9 Spokane 22 Clackamas Rack

10 Alderwood 27 Tanasbourne Town Center Rack 12 Anchorage 28 Portland Rack 20 Downtown Portland 109 Northtown Mall Rack 21 Lloyd Center 125 Cascade Plaza (September 2011) 23 Salem 24 Clackamas Town Center 183 Corp Rack Shoes 25 Washington Square 26 Vancouver Mall 189 Corp Reserve Stock

DC 89 5703 North Marine

Drive Portland, OR 97203-

6421

PH (503) 240-6071 Fax (503) 735-4012


114

Stores Ship To DC

34 Park Meadows 36 Park Meadows Rack 35 Flatiron Crossing 110 BelMar Rack (May 2011) 37 Cherry Creek 135 Flatiron Marketplace Rack (Relocating

May 2011) 220 Michigan Avenue 136 Cherry Creek Rack 221 Oakbrook 224 Woodfield Rack 222 Mall of America 229 Village Square Rack 223 Old Orchard 231 Troy Market Place Rack 225 Woodfield Mall 233 Mall of America Rack 226 Circle Centre 242 Orland Park Place Rack 228 Somerset North 243 Rookwood Rack 230 Oak Park Mall 245 Chicago Avenue Rack 232 West County 246 Brentwood Square Rack 235 Twelve Oaks 247 Rivers Edge Rack (September 2011) 236 Partridge Creek 269 Springbrook Prairie Rack 238 Keystone 270 Oakbrook Place Rack 239 Kenwood Towne Centre 271 Arbor Lakes Rack 240 Saint Louis (September 2011) 273 Centerpointe Mall Rack 720 The Dallas Galleria 274 State Street Rack 722 North East Mall 723 Northpark 727 Preston Shepard Place Rack 724 Stonebriar Mall 734 Rim Rack 730 Houston Galleria 735 Southlake Rack 731 Barton Creek Square Mall 736 Gateway Rack 732 La Cantera 738 Park Lane Rack

739 Parks at Arlington Rack (March 2011) 740 Sunset Valley Rack (March 2011) 741 Post Oak Center Rack 744 Town Center Rack (October 2011) 298 CS Rack Warehouse

DC 299

5050 Chavenelle Road Dubuque, IA 52002-

2616

PH (563) 556-4050 Fax (563) 557-3535


115

Stores Ship To DC

32

Murrary 33

Sugar House Rack

38 University Mall 71 South Towne Rack 320 South Coast Plaza 328 Chino Rack 321 Brea Mall 329 Brea Union Plaza Rack 322 Los Cerritos Center 332 Lakewood Center Rack 323 Montclair Plaza 337 Laguna Hills Rack 324 Santa Ana 338 Metro Pointe Rack 325 Tyler 339 SCal Rack Warehouse 326 Mission Viejo 347 Howard Hughes Rack 330 Irvine Spectrum 350 Glendale Fashion Center Rack 333 Fashion Island 351 Beverly Connection Rack 340 Glendale Galleria 352 Hastings Village Rack 341 Topanga Plaza 354 Burbank Empire Center Rack 342 South Bay 358 Topanga Rack 343 Westside Pavilion 359 West Covina Rack (September 2011) 344 Santa Barbara/ Paseo Nuevo 370 South Bay Galleria Rack (September

2011) 345 Santa Anita 372 Oxnard Rack 348 The Oaks 374 Ontario Mills Rack 349 Grove At Farmers Market 376 Silverado Ranch Plaza Rack (Relocating

August 2011) 353 Santa Monica Place 377 Chandler Festival Rack 360 Fashion Valley 378 Mission Valley Rack 361 University Towne Center 379 Scottsdale Rack 362 Horton Plaza 382 Long Beach Plaza Rack 364 Escondido 383 Grand Plaza Rack 380 Fashion Square 388 Arrowhead Crossing Rack 381 Chandler Fashion Center 389 The Corner Rack (October 2011) 386 Fashion Show 471 Fresno Rack

770 Last Chance (Phoenix)

DC 399 1600 S. Milliken

Ontario, CA 91761-7812

PH (909) 390-1040 Fax (909) 605-7116

420

Hillsdale Mall 188

Corp NPG Reserve Stock

421 Walnut Creek 48 Victoria Ward Village Rack 422 Palo Alto 428 Colma Rack 423 Corte Madera 431 San Leandro Rack 425 Valley Fair 432 Westgate Mall Rack 426 Stonestown 433 Howe Bout Arden Rack 427 San Francisco Centre 470 Roseville Rack 429 Arden Fair 472 Ravenswood Rack 430 Stoneridge 473 DT San Francisco Rack 434 Galleria at Roseville 475 Oakridge Rack 706 Ala Moana 478 Pacific Commons Rack (March 2011)

DC 499 37599 Filbert Street Newark, CA 94560-

3537

PH (510) 794-5440 Fax (510) 795-5816

808

Nordstrom Direct

870 iFulfillment Center 871 iFulfillment Center

FC 599

Nordstrom Direct 7700 18th St. S.W. Cedar Rapids, IA

52404

PH (319) 846-4000 Fax (319) 846-4208


116

Stores Ship To DC

227

Beachwood Place 241

Legacy Village Rack

234 Easton Town Center 515 Union Square Rack 237 Ross Park 519 City Center Rack 520 Garden State Plaza 529 Long Island Rack 521 Menlo Park 539 Bergen Rack 522 Freehold Raceway 542 Liberty Tree Rack 523 The Westchester 543 Middlesex Commons (September 2011) 524 Roosevelt Field 546 Shoppers World Rack 526 Westfarms 624 Potomac Mills Rack 527 Short Hills 627 Towson Rack 528 Providence Place 633 Gaithersburg Rack 531 Natick 634 King of Prussia Rack 534 South Shore Plaza 640 Fair Lakes Promenade Rack 535 Burlington 641 Carolina Pavilion Rack (March 2011) 536 Northshore 642 Cherry Hill Rack (April 2011) 600 Tysons Corner 643 Harbour Center Rack (May 2011) 621 Pentagon City 670 Dulles Town Crossing Rack 622 Towson Town Center 671 Pentagon Center Rack 623 Montgomery 672 Friendship Center (May 2011) 626 Annapolis Mall 754 Renaissance Center Rack 628 MacArthur Center 629 King of Prussia 696 CT Rack Warehouse 631 Columbia 632 Dulles 635 Richmond 637 Cherry Hill 639 Christina Mall (April 2011) 750 Southpark 751 Streets at Southpoint

DC 699 839 Commerce Drive –

Collington Upper Marlboro, MD

20774-7421

PH (301) 390-7800 Fax (301) 390-1229

759

Green Hills (September 2011)

743

Promenade Shops Rack (March 2011)

760 Perimeter Mall 755 University Commons Rack 761 Mall of Georgia 764 Mall of Georgia Rack 762 Boca Raton Town Center 771 Sawgrass Mills Rack 763 Village of Merrick Park 777 Miracle Plaza Rack 765 International Plaza 778 Millennia Crossing Rack 766 The Mall at Wellington Green 779 Kendall Town & Country Rack 767 The Florida Mall 781 Tampa Rack 768 Dadeland 782 Buckhead Station Rack 772 Phipps Plaza 773 Palm Beach Gardens 774 Aventura 775 Waterside

DC 799

5497 N.E. 49th Avenue Gainesville, FL 32609

PH (352) 384-2111 Fax (352) 384-2025

Nordstrom Routing Guide Appendix A: Glossary of Terms and Definitions

117

APPENDIX A GLOSSARY OF TERMS AND DEFINITIONS

Term Definition

Airway Bill (AWB) The air industry’s equivalent to the motor carrier’s Bill of Lading.

Advanced Ship Notice (ASN)

Electronic packing slip or 856.

Bill of Lading A contract of carriage between shipper and carrier. A Bill of Lading serves three purposes:

It sets the terms and conditions of the contract. It acts as the receipt for the goods to be transported. It provides documentary evidence of the party entitled to deliver.

Cancel Date The Cancel Date shown on the Purchase Order. The Cancel Date is the last day to ship. It is commonly referred to as the “Past Cancel Date”.

Claim A deduction processed against a vendor’s account for merchandise returns, shortages, cost differences, markdowns, advertising co-op, rebates, etc.

Cargo Claims Claims written against a carrier for recoupment of merchandise cost and freight charges as a result of damage or shortage of goods delivered or complete non-delivery.

Carrier Liability A contract carrier is liable for all loss, damage and delay with the exception of act of God, act of a public enemy, act of a public authority, act of the shipper, and the inherent nature of the goods.

Carton A corrugation packaging type not to exceed 36" x 24" x 24" or 50 pounds.

Contract Carrier A for-hire carrier who does not serve the general public, but who serves shippers or consignees with whom the carrier has a continuing contract.

Collect Freight invoice payment terms indicating that charges will be billed to Nordstrom.

Consignee The receiver of a freight shipment, usually the buyer.

Consolidation of Shipment A Nordstrom requirement that all purchase orders going to the same DC on the same day must be consolidated onto one Bill of Lading or sub-bill, depending on which carrier is being used.

Consolidator Assembles interliner or LTL shipments, organizes the freight by DC and purchase order, manifests shipments by DC and transmits to each DC to pre-alert them of the merchandise and delivery date. Releases freight by assembly to the DC.

Cubic Feet Carton length times width times height. Cubic feet measurement must be provided for Over Shipments.

Customer’s Owned Goods Merchandise that has already been sold to a customer. Customer’s


118

Term Definition

Owned Goods are usually Repair Claims being sent back to Nordstrom from the repair vendor.

DC Nordstrom Distribution Center. See Section 8: Stores/DC List for stores serviced by each DC, and DC addresses and phone and fax numbers. The DC is usually the Ship To point on the Purchase Order.

Department Number The department number is found on the Purchase Order under "Dept. No." The department number contains a type of merchandise belonging to a group of departments in a merchandise division.

DimWt Carton length times width times height. DimWt or cubic feet measurement must be provided for Over Shipments.

EAN European Article Number. A unique thirteen digit vendor number, the European equivalent of a UPC code.

Earliest Ship Date The Earliest Ship Date shown on the Purchase Order. The Earliest Ship Date is the first day to ship. It is commonly referred to as the Start Ship Date.

EDI Electronic Data Interchange. An all-inclusive term for Electronic Data interchange transactions. Ability to transmit EDI transaction types varies with each vendor.

Electronic Documents The Electronic Documents utilized by Nordstrom include: Electronic Invoice EDI810 Version 4010VICS UPC Catalog EDI832 Version 4010VICS Purchase Order EDI850 Version 4010VICS Product Activity Data EDI852 Version 4010VICS PO Acknowledgment EDI855 Version 4010VICS Advance Shipment EDI856 Version 4010VICS PO Buyer Initiated EDI860 Version 4010 GS1 128 Carton Label Version 4010VICS Functional Acknowledgement EDI997 Version 4010VICS

Floor Ready Term referring to merchandise that is received ready to be transferred directly to the selling floor.

Freight Allowance Amount of freight the supplier pays per purchase order or signed Corporate Freight Partnership Contract (freight agreement). 0 Supplier pays no (zero) freight costs. 1 = 100% Full, Paid: Supplier pays 100% of the freight costs. 2 = 50% ½, Half: Supplier pays 50% of the freight costs. 3 = 60% Difference between Air and Surface. On air shipments only, supplier pays 60% of the air freight costs. 4 = 30% Half the difference between Air and Surface. On air shipments only, supplier pays 30% of the air freight costs.

Freight-Only Invoice An invoices for prepaid freight charges sent to the DC Traffic Office. Nordstrom only reimburses for freight charges associated with jewelry,


119

Term Definition

watches, gourmet food shipments and consignment orders.

Freight Chargeback (See Freight Agreement and Freight Violation Chargeback Codes/Descriptions for chargeback reason codes and descriptions)

Supplier freight deduction document. There are two types of freight chargebacks:

Agreement: Supplier agrees to share freight charges. Violation: Supplier is charged full freight charges plus a handling

fee of $100. Violation is either of Purchase Order contract or the Carrier Selection and Routing Guide. Nordstrom deducts freight charges owed from the next check remittance.

FOB Point A term of sale that defines who will incur transportation charges for the shipment, who will control the movement of the shipment, or at which point the title to the goods passes to the buyer. The original meaning was "free on board" ship.

FOB Factory: Title of goods passes to the buyer at the factory. Supplier pays no (zero) freight, unless a freight allowance is applicable.

FOB Consolidator: Title of goods passes to the buyer at the consolidation point. Supplier pays all freight costs to the point of consolidation, plus any additional freight costs, which are dependent on what is agreed in the freight allowance field on the PO.

FOB Store: Title of goods passes to the buyer at the Nordstrom DC or Store. Supplier is liable for the shipment until it reaches Nordstrom. Please note that FOB Store does NOT mean ship Direct to Store. Refer to the “FOB Point” Purchase Order field.

Full Freight The supplier/shipper agrees to pay 100% of the freight charges. Refer to the "Freight Allowance" Purchase Order field.

Full Load Shipments weighing over 1,000 lbs for Air shipments and 10,000 lbs for Surface shipments. To have Full Load Shipments considered for possible Volume Shipment Routing, call the Nordstrom Volume Shipment Routing Desk at (503) 978-3042 at least 3 days prior to the requested ship date.

GOH “Garment on Hanger”, a hanging packaging shipping type.

Gourmet Foods Perishable merchandise purchased in Department 52.

Hazardous Materials A hazardous material is a substance that poses more than a reasonable risk to the health and safety of individuals and includes products such as explosives, flammables, corrosives, oxidizers, and radioactive materials. Includes perfumes and other contents packaged under pressure being shipped via Air and Air shipments that contain Dry Ice cold pack.

Importer of Record The company or individual who is listed as the importer with U.S. Customs at the time the goods enter the U.S. The Tax ID# or social security number of the "Importer of Record" must also be submitted to Customs. The Importer of Record bears all responsibility and liability for the imported merchandise.

Inbound Freight Freight en route to a Nordstrom facility (usually a Distribution Center).


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Term Definition

Interliner The pickup carrier, usually for an LTL shipment. The carrier transports merchandise from the vendor to a consolidator.

Jewelry Jewelry and watch shipments are shipments for departments 28, 68, 72, 89 and 214. See Jewelry and Watch Shipping Procedures (Section 3).

Landed Duty Paid The total cost of a product delivered to a given location, i.e., the cost of production plus the transportation cost to the customer’s location. U.S. Customs Clearance is the responsibility of the seller. The seller or agent of the seller is the "Importer of Record". All U.S. Customs duties and applicable taxes are for the account of the seller. Delivery to the named place of destination is for the account of the seller.

LTL “Less than truckload”, a shipment weighing less than the minimum weight required to use the lower truckload rate. A pickup/interliner carrier direct to the DC’s or into a consolidation. Usually shipments over 70 lbs and under 10,000 lbs.

Lumper A term applied to a person who assists a motor carrier in the loading and unloading of property.

Manufacturer ID The first six digits of the UPC number. This ID may be used to identify the manufacturer. A single manufacturer may have multiple manufacturer IDs.

Master Bill of Lading A uniquely numbered contract of carriage document that summarizes more that one DC shipment or sub-bills of lading. The Master Bill of Lading is the document that is signed by the carrier driver.

Mode Method of transportation (service) used for shipments, usually Surface and sometimes Air. Refer to the "Ship Via Routing Guide or shipping method" Purchase Order field.

Outbound Freight Freight en route from a Nordstrom facility to another Nordstrom facility or a vendor.

Order Date The date the order was placed with the vendor. This is not the Earliest Ship Date.

Pickup Carrier The interliner carrier, usually for an LTL shipment. The carrier transports merchandise from the supplier to a consolidator.

PID Product Information number or vendor style number. Also known as vendor product number or VPN.

POD Proof of Delivery.

PO Verification Purchase Order Verification is a service provided by our consolidators. It confirms that the Purchase Order is active and is ready to ship. PO Verification may also be performed via email to Nordstrom. See Section 2: Shipment Preparation for further information.

Prepaid Freight invoice payment term indicating that charges are billed to the


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Term Definition

shipper or supplier.

Purchase Order A legal, binding contract between the Nordstrom buyer and the supplier. The Purchase Order number is an 8-digit identifier and is required on all packaging and documentation.

QR Quick Response. The capability to send sales information to a vendor and have merchandise replenished immediately via EDI transactions.

Refusal A refusal occurs when a Purchase Order delivered to a consolidator or Nordstrom facility is in violation of the Purchase Order contract. Refusals are put On Hand and all expenses are borne by the seller. The seller has 30 days to give disposition to the agent in possession of the shipment. After 30 days, the shipment may be salvaged to recover expenses.

Return Authorization An authorization number which is obtained from the supplier prior to the shipping return vendor claim.

Samples Merchandise not for resale. Samples usually have no cost.

Shipper The sender of the freight shipment, usually the seller or seller’s warehouse.

Shipping Window The period of time between (and inclusive of) the PO Earliest Ship Date and Cancel Date.

Short Shipments Shipment contents which are less than the packing slip count or a carrier shipment which has delivered less than the carton count on a Bill of Lading or freight delivery receipt.

SKU Stock Keeping Unit. A SKU refers to a specific style, color and size of an item.

Store Pack Packing by style, color and size (SKU) for a store.

Sub-Bill A Bill of Lading always used in conjunction with a Master Bill of Lading. A sub-bill lists the detail information for a DC shipment, including PO’s and department number, itemized by number of cartons and weight, etc.

Supplier Number Identifying number for the ‘ordered from’ company in the Nordstrom Merchandising System.

GS1-128 Scannable bar-coded label located on the outside of a shipping carton.

UPC Universal Product Code. A unique twelve digit vendor number. The first six digits are a supplier’s UC Block ID; the next five digits are a specific product identifier (SKU); and the last digit is a check digit.

VAN Value Added Network. The designated communication network used to transmit and receive EDI transactions.

Vendor Number The Vendor Number is found on the Purchase Order “Pay To Vendor”


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Term Definition

VICS Voluntary Inter-industry Commerce Standards for EDI transactions, established by the Uniform Code Council (UCC).

VMR Vendor Managed Replenishment. Vendor “Basic Stock” system that automatically creates Purchase Orders and replenishes merchandise based on sales and model information via EDI 852 sales and 855 Reverse Purchase Order.

Volume Shipments A Full Load that exceeds the standard size/weight guidelines. Surface: 10,000 pounds or more, or over 1,800 cubic feet, per

consolidated shipment. Air: 1,000 pounds or more per consolidated shipment.

Volume Shipments are considered by the DC for possible Full Load shipment routing.

Weight Break The weight at which carrier determination is made.

Nordstrom Routing Guide Appendix B: Sample Nordstrom Freight Partnership Contract

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APPENDIX B SAMPLE NORDSTROM FREIGHT PARTNERSHIP CONTRACT

NORDSTROM FREIGHT PARTNERSHIP CONTRACTPLEASE FILL OUT THE FOLLOWING INFORMATION:

Supplier #:

Nordstrom Contact:

Store: Extension: Agreement is for all Nordstrom Departments unless noted below:

X YES

Pay-to Vendor #: Vendor Name: Phone: Email:

Vendor Shipping Address:

Fax:

Vendor Contact and Title (please print): Date:

This contract applies to all shipments from the named vendor or any of its divisions to any NORDSTROM distribution center or store. The contract is effective from the date of signing until modified by agreement of both parties. Vendor agrees to pay the following. Please check the appropriate box(es):

1. 100% Freight Surface Air Both to Alaska

to Hawaii

2. 50% Freight

Surface Air Both to Alaska to Hawaii

Total Freight

Half Freight

3. 60% Freight

Air 4.

30% Freight

Air

Difference between

Half difference between

Air and Surface

Air and Surface

5. FOB Consol

vendor pays 100% frt from factory to consol

6. Hawaii

$ 0.35 per pound

VENDOR's Signature:

NORDSTROM's Signature:

BUYER: Please FAX the signed contract to Corporate Logistics, tie line 8-889-4012 or (503) 735-4012 If the provisions of this contract conflict with the terms and conditions of a purchase order, the parties intend that the provisions of this contract apply and govern unless specifically written instructions are on the purchase order.

Nordstrom Routing Guide Appendix C: Sample Bill of Lading

124

APPENDIX C SAMPLE BILL OF LADING Date: BILL OF LADING Page _______

SHIP FROM Name: Bill of Lading Number:

______________________ Address:

City/State/Zip: BAR CODE SPACE SID#: FOB:

SHIP TO CARRIER NAME: _______________________________

Name: Location #: __________

Trailer number:

Address: Seal number(s):

City/State/Zip: SCAC:

CID#: FOB:

Pro number:

THIRD PARTY FREIGHT CHARGES BILL TO: Name: B A R C O D E S P A C E

Address:

City/State/Zip: Freight Charge Terms: (freight charges are prepaid unless marked otherwise)

SPECIAL INSTRUCTIONS: Prepaid ______ Collect ___X__ 3rd Party _____

(check box)

Master Bill of Lading: with attached underlying Bills of Lading

CUSTOMER ORDER INFORMATION CUSTOMER ORDER

NUMBER # PKGS WEIGHT ADDITIONAL SHIPPER INFO (Dept#)

GRAND TOTAL

CARRIER INFORMATION HANDLING

UNIT PACKAGE COMMODITY DESCRIPTION LTL ONLY

QTY TYPE QTY TYPE WEIGHT H.M. (X)

Commodities requiring special or additional care or attention in handling or stowing must be so marked and packaged as to ensure safe

transportation with ordinary care. See Section 2(e) of NMFC Item 360

NMFC # CLASS

RECEIV ING STAMP SPACE GRAND TOTAL Where the rate is dependent on value, shippers are required to state specifically in writing the agreed or declared value of the property as follows:

COD Amount: $ ______________________ “The agreed or declared value of the property is specifically stated by the shipper to be not exceeding __________________ per ___________________.”

Fee Terms: Collect: _X__ Prepaid: Customer check acceptable:

NOTE Liability Limitation for loss or damage in this shipment may be applicable. See 49 U.S.C. 14706(c)(1)(A) and (B). RECEIVED, subject to individually determined rates or contracts that have been agreed upon in writing between the carrier and shipper, if applicable, otherwise to the rates, classifications and rules that have been established by the carrier and are available to the shipper, on request, and to all applicable state and federal regulations.

The carrier shall not make delivery of this shipment without payment of freight and all other lawful charges. _______________________________________Shipper Signature

SHIPPER SIGNATURE / DATE Trailer Loaded:

Freight Counted: CARRIER SIGNATURE / PICKUP DATE

This is to certify that the above named materials are properly classified, packaged, marked and labeled, and are in proper condition for transportation according to the applicable regulations of the DOT.

By Shipper

By Driver

By Shipper By Driver/pallets said to contain

Carrier acknowledges receipt of packages and required placards. Carrier certifies emergency response information was made available and/or carrier has the DOT emergency response guidebook or equivalent documentation in the vehicle.

_X__ By Driver/Pieces Property described above is received in good order, except as noted.