north australian aboriginal family violence legal … annual... · north australian aboriginal...

North Australian Aboriginal Family Violence Legal ServiceAboriginal Corporation

ICN: 4641

ANNUAL REPORT FOR YEAR ENDED30 JUNE 2013

The financial report covers North Australia Aboriginal Family Violence Legal Service Aboriginal Corporation as an individual entity. North Australian Aboriginal Family

Violence Legal Service Aboriginal Corporation is a not-for-profit Corporation, incorporated and domiciled in Australia.

Toll FreeDarwin: 1800 041 998 | Katherine: 1800 184 868

PO Box 43104 Casuarina NT [email protected]

Table of Contents

1. Mission and Vision Statement ................................................................................... 1

2. Directors' Report ........................................................................................................ 4

3. Chairperson’s Report ................................................................................................. 5

4. Chief Executive Officer’s Report ............................................................................... 6

5. Principal Legal Officer’s Report ................................................................................ 8

6. Strategic Direction .................................................................................................... 12

7. About Us ................................................................................................................... 13

8. Where We Work ........................................................................................................ 14

9. Placement Programs ................................................................................................ 15

10. Support Services ...................................................................................................... 16

11. Marketing and Communications .............................................................................. 17

12. Human Resources .................................................................................................... 18

13. Records Management .............................................................................................. 19

14. NAAFVLS Organisational Structure ........................................................................ 20

15. Financial and Assets Management.......................................................................... 21

16. Financial Statements ................................................................................................ 22

17. Contact Information .................................................................................................. 56

18. Company Information ............................................................................................... 56

Table of Contents

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1. Mission and Vision Statement NAAFVLS is a non-profit community organisation providing free legal advice, representation as well as practical support and advocacy and referral for victims of family violence and/or sexual assault.

The documented Mission and Vision statements of NAAFVLS guides the way the organisation approaches its work and provides a clear picture of NAAFVLS aims and philosophy.

Specifically, NAAFVLS will:

Develop Vision and Mission statements of the organisation that will guide NAAFVLS plans and activities.

Review and refine the Vision and Mission statements at regular intervals. Promote the Vision and Mission statements across the organisation and as

part of the organisation’s public profile. Conduct strategic planning processes which are reviewed at appropriate

intervals which are aligned with the organisation’s Vision and Mission statements, and by the needs of our clients and community.

PROCEDURES

Development, documentation and review The Mission and Vision statements are reviewed once every three years as part of long term strategic planning and are contained in the Strategic Plan.

Use of the Mission and Vision statements All submissions and public documents referred to NAAFVLS Mission and Vision must use the relevant wording from the Mission and Vision statements.

The organisational Mission and Vision statements will be included in:

the published Strategic Plan the Annual Report information given to funding bodies, clients or the community the Board, staff and student placement induction programs; and the website.

The Mission and Vision of the organisation will be displayed:

On staff noticeboards Featuring them in public presentations Using them as a starting point for staff or Board discussions where

appropriate. The Vision and Mission of the organisation will be used as a reference point in relevant decision making and planning activities.

2 NAAFVLS ANNUAL REPORT 2013

NAAFVLSVision Statement

To become the national leader forthe culturally appropriate andholistic service delivery of the

Family Violence Prevention LegalService outreach program to

remote communities.

NAAFVLSMission Statement

NAAFVLS will continue to provideholistic and culturally appropriate

legal services and support tolndigenous victims of family

violence living on remoteindigenous communities in the

Top End of the Northern Territory.We will attract and retain well

qualified and skilled staff who arepassionate in achieving our

vision. We will provide communitylegal education to reduce

violence and advocate for justicefor our lndigenous clients.

NAAFVLS ANNUAL REPORT 2013 3

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2. Directors' Report Your directors present their report on North Australian Aboriginal Family Violence Legal Service Aboriginal Corporation for the financial year ended 30 June 2013. General Information – Directors The names of the directors in office at any time during, or since the end of, the year are: Names Appointed/Resigned Victoria Walker Appointed June 2012

Resigned June 2013 Therese Puruntatameri Appointed June 2012 Ada Parry Appointed June 2012 Joanne Sivyer Appointed September 2013 Elizabeth Chalmers Appointed September 2013 Kenton Winsley Appointed September 2013 Directors have been in office since the start of the financial year to the date of this report unless otherwise stated. Principal activities The principal activities of North Australian Aboriginal Family Violence Legal Service Aboriginal Corporation during the financial year was to:

provide holistic support to families that are victims of family violence,

provide legal assistance in family matters to women, men and children in

specified communities, reduce the incidence of violence and abuse in communities through community

legal education, early intervention and prevention, and advocacy, increase the recognition of the problem of violence and abuse in communities

through community legal education, early intervention and prevention, and advocacy,

facilitate long-term solutions to violence and abuse in communities through

community education,

to operate and maintain a gift fund to be known as "The North Australian Aboriginal Family Violence Legal Service - Aboriginal Corporation Gift Fund" in accordance with the requirements of the Income Tax Assessment Act 1997.

No significant changes in the nature of the entity's activity occurred during the financial year.


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3. Chairperson’s Report Our focus on ensuring the long-term financial sustainability has seen the organisation deliver an operational surplus, improve our equity, increase our assets, and ensure service delivery within a fiscally restrained environment. I believe the board’s responsible financial management has built a platform for the organisation to provide services into the future. The board’s prudent financial management approach will allow NAAFVLS to increase its investment in service delivery. Our sound financial position has allowed the board to support investment in NAAFVLS information technology infrastructure, motor vehicle fleet and operating software systems. This has replaced our ageing business systems and allows our staff to deliver services in a more efficient manner. Of course there is more to NAAFVLS than just sound financial management. Central to the organisation’s work is the delivery of the Family Violence Prevention Legal Service program. NAAFVLS provides access to justice for some of the Northern Territory’s most vulnerable and marginalised people. NAAFVLS is an exemplar of front line service delivery that meets the needs of hundreds of Indigenous Territorians living on remote communities every year through its core services. These services not only provide important assistance to the Indigenous victims of family violence, but also make a significant contribution to the justice system’s efficient and effective management. As chair, I have been pleased to support NAAFVLS’s ongoing effective delivery of core services and supplemented service delivery in response to community need. Our CEO, Tony Lane, has outlined some of the improvements to service delivery achieved during 2012–13 in his report. The recent NOUS Report demonstrates the high levels of unmet legal need in the Northern Territory, finding that disadvantaged indigenous people are particularly vulnerable to family violence and sexual assault. I hope governments continue to recognise the importance of supporting the FVPLS program to deliver key services to the victims. The board welcomes the Commonwealth Government’s decision to increase NAAFVLS funding for the 2013/14 financial year. This will allow NAAFVLS to deliver our service to six new Top End remote indigenous communities. This is my first annual report as chair of the NAAFVLS Board and I am extremely proud to serve in this role. I would like to sincerely thank my fellow Board Members, CEO and NAAFVLS Management Team for their support and commitment during the year. I’d also like to thank the Office of the Registrar of Indigenous Corporations and The Department of the Prime Minister and Cabinet, for their continued support. The board looks forward to working with the Commonwealth Government in the coming year. Most importantly, NAAFVLS’s many achievements would not have been realised without the ongoing dedication, integrity and skill of our staff and service partners. On behalf of the board I thank them for their steadfast commitment to enhancing access to justice for disadvantaged Indigenous Territorians.

Ada Parry Chairperson,

NAAFVLS Board


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4. Chief Executive Officer’s Report The past year has been extremely challenging for the North Australian Aboriginal Family Violence Legal Service Aboriginal Corporation (NAAFVLS) as we transitioned from Special Administration on 29 June 2012. A new Board of Directors was duly appointed to manage the transition and I must thank them for their dedicated work and continued support. The support from both the Office of the Registrar of Indigenous Organisations (ORIC) and the Australian Government Attorney General’s Department has also been greatly appreciated during this period. Financially, NAAFVLS has strengthened its balance sheet and generated an operating surplus, the first in several years. NAAFVLS have undertaken an extensive asset replacement program and system upgrades, including the implementation of electronic document management. NAAFVLS has increased service delivery to include Maningrida, Daly River, Yarralin, Gapuwiyak, Numbulwar and Lajamanu. In the past 9 months we have focused heavily on providing community legal education (CLE) to our stakeholders on remote communities including police, clinic staff, safe house staff, night patrol staff and school students. During the year NAAFLVS relocated offices from Winnellie to Casuarina, to provide better access for our clients, and a better working environment for our staff. NAAFVLS retains its office in Katherine to service communities in the Katherine region. NAAFVLS has achieved many successes in the past 12 months. NAAFVLS participated in the Indigenous Legal Needs Project (ILNP) with James Cook University, Family Violence Prevention Legal Service (FVPLS) Research and Needs Analysis Report with NOUS Consulting Group, and the NPA Review conducted by the Allens Consulting Group, as well as many other committees and forums. Already in 2013/14, NAAFVLS has strengthened governance by increasing the number of Board Members from 3 to 5. NAAFVLS now has a mix of both Member Directors and Professional Directors. Our Member Directors come from several of our service regions and compliment the governance, legal and health skills of our Professional Directors. In 2013/14 the Board will implement new policies and procedures, assist with National Association of Community Legal Centres (NACLC) accreditation, conduct CEO performance reviews, CEO remuneration reviews and CEO succession planning. NAAFVLS is currently in the process of reviewing its membership base.


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As CEO I would like to thank the following for their support: Office of the Registrar of Indigenous Corporations, Australian Government Attorney General’s Department, Australian Government Productivity Commission, Australian Government Department of Families, Housing, Community Services and Indigenous Affairs, NT Government Police Fire and Emergency Service, NT Aboriginal Interpreter Service, NAAFVLS Members, NAAFVLS Directors, NAAFVLS Staff, AFLNT, Mr Stuart Reid – Special Administrator, Ms Jo Sivyer – Acting Principal Legal Officer, Allens Consulting Group

Tony Lane Chief Executive Officer


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5. Principal Legal Officer’s Report The past 12 months have seen the NAAFVLS Legal Service consolidate and expand to offer improved access to justice for NAAFVLS clients. The NAAFVLS Legal practice The legal practice has been audited, ensuring current files are pursued diligently in accordance with best practice principles, and that matters are closed promptly. Practices and procedures across both the Katherine and Darwin offices have been streamlined to ensure consistency across the practice. Significant efforts have been made across the board to reestablish NAAFVLS reputation as a respected quality specialist legal service both within remote communities and across the justice, and family violence support and policy sector. To achieve this NAAFVLS has participated in a number of jurisdictional forums and national consultations, including the FVPLS forum and working group on the FVPLS needs analysis, the Northern Territory Association of Community Legal Services, the Darwin Domestic Violence Network and the Magistrates Court Users Forums. Within community, NAAFVLS have assigned solicitors to communities to allow them to develop relationships of trust with clients and local community members that increase client reveal numbers and willingness of clients to trust solicitors with their stories. To raise awareness about issues faced by NAAFVLS clients and provide exposure to the service, the Principal Legal Officer presented at the Criminal Lawyers Association of the Northern Territory Conference on 'Victims of the System: Remote Living Aboriginal Women as Victims of Family Violence' and at the national CLC Cconference 'Journey to Justice' on issues associated with remote legal service delivery to Aboriginal victims of family violence in the NT. NAAFVLS has also focused on advocating for clients in wider policy and law reform debates. NAAFVLS has also provided written submissions on policy and justice issues that directly affect clients to the senate committee on justice reinvestment, the National Partnership Agreement Review and the Productivity Commission inquiry into Legal Service Delivery. NAAFVLS also made a submission to the Commonwealth Senate Enquiry on Justice Reinvestment, prepared a research proposal to the newly established National Centre for Excellence for Domestic and Family Violence Research, participate in forum discussions with the Centre for the reduction of violence against women and their children and supported the implementation of a family violence death review board proposed by NT Women’s Legal Services to the NT Government. The practice has also diversified and increased in complexity by establishing a care and protection, victims of crime compensation judicial appeal, and most recently a family law practice. These areas of practice are identified as areas of legal service delivery gap for aboriginal people living in remote top end communities and are generally areas of concern for victims of family violence. This extension of the service means NAAFVLS clients can address more of the legal issues they are facing with the one service.


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Community legal education Community legal education has been prioritised specifically during the past 8 months. A community legal education lawyer role within the organisation has been created allowing a focused and strategic approach to CLE provision to be taken. This has resulted in significant increases in the number of CLE presentations delivered, and preparation and distribution of NAAFVLS CLE materials. This increases visibility of the service, and helps potential clients understand and identify where there are legal remedies to issues they, or others they know, may be facing. CLE Sessions have widely been held with local service providers who are likely to be in contact with people experiencing family violence so that they can potentially refer clients and also understand the options and obligations that they have when working with victims of family violence. For example, sessions have been held with clinic, shire, and safehouse staff as well as members of night patrol in a number of the communities NAAFVLS services. In response to the NT legal needs survey, and community consultation future focus for CLE has been on providing legal education to men, and children. The focus is on challenging thinking that family violence is a criminal justice, and largely private family issue, to an understanding that it is a health and wellbeing issue for which whole communities are responsible. Staffing and professional development There has been significant staff turnover in the past 3 months as a result of natural attrition. New staff engaged have brought with them significant experience in the CLC and NT legal sector, detailed undertakings of service provision in remote communities, and presentation of education across culture. NAAFVLS solicitors have participated in a number of professional development sessions both with the NT Law Society and local service providers such as the Aboriginal Interpreter Service and Ruby Gaea. Solicitors have also presented and attended in-house development sessions on advocacy and discussions of legislation interpretation and NT case law.


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Future of the practice During the next 12 months the NAAFVLS legal service will continue to make improvements to its service delivery, by completing a precedent database, creating procedural workflows for the progression of matters and style guidelines for written legal work. Solicitors will continue to receive training to enhance their ability to work well with NAAFVLS clients and achieve appropriate legal outcomes. NAAFVLS will continue to deliver CLE, with a particular focus on developing and delivering content suitable for men's groups and young people and children. NAAFVLS will also seek to develop additional CLE resources to explain what family law is and when it can be used. As NAAFVLS continues to grow, servicing additional communities in extended practice areas, NAAFVLS solicitors remain focused on providing quality legal assistance, achieving desired and safe outcomes for victims of family violence across the Top End.

Tamzin Lee

Principal Legal Officer


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CMR1.1 Centre Activity Summary Report

Centre Id: 900 Current Date: 13/11/2013

Catchment: A11 Report Period: 01/07/2012

Report version: CMR1.1 V4 To: 30/06/2013

Funding Category: 0000-9999 A11 All Data Totals for this Centre (Centre & Outreaches) Clients Total number of Clients 566

New Clients 171 Repeat Clients 76 Existing Clients 319

Activities Information Activities 144 Total Advice Activities 499 - with Public Interest dimension 0 Cases Total cases open during period (Open and New) 639 - Open at period start 367 - New (opened in period) 272 - Still open at period end (Ongoing) 205 Total cases closed during period 434 - Minor Cases closed 119 - Medium Cases closed 119 - Major Cases closed 196 Closed involving court representation 110 Closed involving primary dispute resolution 4 Closed test cases 0 Closed with Public Interest Indicator 0 Non-Casework Projects Total projects open during period (Open and New) 103 - Open at period start 2 - New (opened in period) 101 - Still open at period end 6 Open Community Legal Education Projects 1 Open Law Reform & Legal Policy Projects 1 Total projects completed during period 97 - Minor projects completed 93 - Medium projects completed 2 - Major projects completed 2 CLE projects completed 75 LRLP projects completed 3 Projects deferred during this period 0


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6. Strategic Direction The Board is responsible for the strategic direction of the work of the organisation through a strategic planning process, involving consultations with the Board members, staff, Members, clients, community representatives and other stakeholders. The Strategic plan will operate within a three year cycle, unless otherwise indicated. The Strategic Plan outlines the key goals and objectives of the North Australian Aboriginal Family Violence Legal Service - Aboriginal Corporation, as well as broad strategies to meet these objectives. Strategic planning Strategic planning is conducted every three years and will involve: a review of the existing Strategic Plan and its implementation; an analysis of achievements, changes in the operating environment and

available resources; consultations with all stakeholders, including staff, members, volunteers and

other stakeholders; and identification of key challenges, objectives and strategies for the coming

period. The planning process will usually commence at the beginning of the final six month period covered by the current Strategic Plan. The process will be led by the Chief Executive Officer with a draft Strategic Plan to be submitted to the Board and, if necessary, amended and endorsed. Once adopted, the Strategic Plan will be made available: electronically on the server for all NAAFVLS staff to access; and as a hard copy located in each office for staff to access.

Documentation of plan The Strategic Plan will include: purpose or mission statement; goals that NAAFVLS aims to meet; strategies to achieve the goals; and specific activities to implement each strategy.

Relative to the Strategic Plan will be work plans for major strategies. These will be collated and managed by the Practice Manager for each project, and reports made available to the Chief Executive Officer. Monitoring of plan The Chief Executive Officer will be responsible for reporting to the Board on the extent to which goals are being met.


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7. About Us North Australian Aboriginal Family Violence Legal Service is an independent Family Violence Prevention Legal Service, funded by the Commonwealth Attorney-Generals Department, Indigenous Law and Justice Branch and the Indigenous Justice and Legal Assistance Division.

Family Violence Prevention Legal Services (FVPLS) program.

The Family Violence Prevention Legal Services (FVPLS) program provides culturally sensitive assistance to Indigenous victim-survivors of family violence and sexual assault.

It does this through the provision of:

legal assistance and casework; client assistance and court support; counselling; information and referral services; community engagement; law reform and advocacy; early intervention and prevention; and community legal education.

FVPLS units are expected to ensure that the services offered are accessible and culturally appropriate to Indigenous adults and children in the specified service region. Services should be provided regardless of gender, sexual preference, family relationship, location, disability, literacy or language.

The program is complemented by other Indigenous law and justice programs as well as state and territory initiatives. Service delivery is provided in high need service areas in predominantly rural and remote locations.


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8. Where We Work NAAFVLS represents Aboriginal and Torres Strait Islander people, their parents or carers who reside in:

Tiwi Islands

West Arnhem

Shire

East Arnhem

Shire

Roper Shire

Council

Victoria Daly Shire

Central Desert Shire

Milikapiti Gunbalanya Angurugu Borroloola Timber Creek Lajamanu Wurrumiyanga Jabiru Galiwinku Jilkminggan Wadeye

Pirlangimpi Maningrida Gapuwiyak Beswick Kalkarindji Umbakumba Wugularr Daly River Yirrkala Barunga Ski Beach Numbulwar Nhulunbuy Ngukurr Minyerri Urapunga

People from other communities, or areas, including Katherine, may be able to access the service depending on the capacity of NAAFVLS and the availability of other service providers in the region.

Wednesday, 19 February 2014 9:41:50 AM Australian Central Standard Time

Page 1 of 5

Subject: RE: NAAFVLS Annual ReportDate: Wednesday, 19 February 2014 9:38:52 AM Australian Central Standard Time

From: Natalie Maher <[email protected]>To: Jarrod Lockley <[email protected]>

Hi Jarrod There have recently been some changes to shire names (please see below) can this be reflected in theannual report – section 8, page 14?

Tiwi IslandsRegionalCouncil

West ArnhemRegionalCouncil

East ArnhemRegionalShire

Roper GulfShireCouncil

Victoria DalyShireCouncil

Central DesertRegionalShire

Milikapiti Gunbalanya Angurugu Borroloola Timber Creek LajamanuWurrumiyanga Jabiru Galiwinku Jilkminggan Wadeye Pirlangimpi Maningrida Gapuwiyak

NhulunbuyBeswick

(Wugularr)KalkarindjiDaly River

Umbakumba Urapunga Yirrkala Barunga Ski Beach Numbulwar Ngukurr Minyerri

RegardsNatalie From: Jarrod Lockley [mailto:[email protected]] Sent: Tuesday, 18 February 2014 11:40 AMTo: Natalie MaherSubject: Re: NAAFVLS Annual Report Hi Natalie Attached is amended proof with page 20 turned as requested. Thank-‐you Regards,Jarrod Lockley | Graphic DesignerColemans Printing86 Cavenagh Street DarwinP (08) 8982 4000 | F (08) 8982 4040D (08) 8982 4032www.colemanprint.com.au

From: Natalie Maher <[email protected]>Date: Tuesday, 18 February 2014 9:57 AMTo: Jarrod Lockley <[email protected]>Subject: RE: NAAFVLS Annual Report Hi Jarrod


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9. Placement Programs Volunteers who are placed with NAAFVLS assist our Legal team with case management and file management. Our volunteers are provided with cultural education and will visit at least one remote indigenous community following the Bush Court Circuit during their placement. Volunteers will receive a firsthand look at legal issues within these communities, and the services that are available to help victims overcome Family Violence, and will gain valuable experience in the following areas:-

Communication Legal Advocacy Legislative Interpretation Legal Research and Analysis Legal Drafting File and Practice Management


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10. Support Services After a review of the Family Support Officers’ primary responsibilities of employment and to align ourselves with other Community Legal Centres and the Attorney Generals department we have reclassified the title to Client Support Officer to identify that we have a strong focus on Client Support. Client Support Officers have improved their work performance due to major improvements within the Organisation. The major changes that have assisted our CSO’s are the Darwin Office relocation, updating of vehicles and equipment and improved office procedures. With these improvements Client Support Officers have been able to conduct themselves in a professional manner in both the Darwin and Katherine Offices and also in our remote communities. Over the last twelve months Client Support Officers have had the opportunity to up-skill in the following areas:

In-house CLSIS Training Electronic Document Management (Mfiles) Training 4 Wheel Drive Training Course presented by Charles Darwin University. Elder Abuse Workshop Understanding & Responding to the Sexual Behaviour of Children &

Adolescents Workshop Loss & Grief Workshop Aboriginal Mental Health First Aid Community Justice Centre Presentation In-house Legal Education Cultural Education

Employment of two additional Client Support Officers has enabled NAAFVLS to provide improved client support for all our clients. Induction and training processes have resulted in a significant improvement in statistical data input.

Cassandra Raymond Senior Client Support Officer


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11. Marketing and Communications With the retention of a Practice Manager in January came a focus on marketing and public relations. A consistent approach to branding of promotional items, educational materials, uniforms and general marketing resources was introduced in an effort to raise NAAFVLS profile on communities. Significant changes to the existing website have also been implemented and the new refreshed website will be launched in November.

NAAFVLS staff attended various events throughout the year such as the Tiwi Islands AFL Grand Final and the Barunga Festival. Attendance at these events offers a great opportunity to promote the service in a positive, less formal manner.


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12. Human Resources NAAFVLS has seen substantial growth in the past year with numbers increasing from 15 in 2012 to a total of 25 employees in 2013. We are steadily increasing our recruitment and retainment of indigenous staff and are aiming to improve these ratios in 2014.

We had the introduction of two new positions in the Client Support Officers team (formerly Family Support Officers) including a Senior and Junior level role, which saw the progression of staff members into these roles. A change of title for our community based workers was also introduced to better reflect their role with NAAFVLS and they are now referred to as Community Liaison Workers. Whilst the numbers of CLW’s has increased we are still actively recruiting for this position and are using the Remote Job Services teams which are community based, to assist us. NAAFVLS has also seen increasing interest from law students, looking to complete the practical legal training as volunteers. We have seen a total of 11 volunteers this year, some staying for as little as two weeks, and others for a couple of months. Volunteers came from far and wide including Darwin, Canberra, Victoria as well as USA and Canada. A variety of OH&S training opportunities were made available to all staff including Operating a 4x4, Fire Extinguisher and First Aid Training. Information sessions were held on various topics including the usage of Satellite Phones and remote access via mobile technology. Other formal training was attended by staff such as CPD events for Legal staff, CLSIS (database), Mfiles (electronic records), Corporate Governance, Payroll and Taxation.


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13. Records Management NAAFVLS implemented an Electronic Records Management System (Mfiles) in the latter part of this reporting year. Cassandra Raymond and Natalie Maher underwent Software Administrator training in early May and assisted Ellyard Enterprises with the planning, configuration and roll out of the software by the end of May 2013. All staff attended End User Training and gave invaluable feedback on changes that could be made to increase end user satisfaction.

For the Legal and Support teams, Mfiles will allow remote access to matters via mobile technology or offline availability, once all documentation has been scanned into the system. This will negate the requirement to travel with hard copy files, reducing risks such as breaches of confidentiality, loss of data etc. Mfiles also offers version control for documents; the ability to create an extensive precedent library to ensure standardised correspondence to clients; and workflows to ensure quality processes are followed by all staff members. Building the precedent libraries and workflows are currently a work in progress as staff become more familiar with the program and suggest various ways to improve the system.

From the 1 July 2013 the Finance and Corporate functions of the organisation will be completely electronic. Throughout this years audit process, new procedures were identified and will be implemented to ensure next year’s audit runs smoothly.

Natalie Maher Practice Manager


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15. Financial and Assets Management This year has seen significant change taking place in the finance area. With changes in staff, came the opportunity to review current policies and procedures which helped to identify areas requiring improvement. New procedures have now been implemented to ensure compliant and transparent accounting practices are met. A full evaluation of NAAFLVS assets, including its fleet of cars, was also undertaken. All vehicles are now on monitored maintenance schedules, to ensure the safety of staff when travelling to communities. A comprehensive asset register has also been implemented. A review of insurance policies helped to identify changes, which has created substantial savings specifically in relation to the Workers Compensation policy.


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16. Financial Statements

NAAFVLS ANNUAL REPORT 201322

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17. Contact Information ORIC Contact Person for the North Australian Aboriginal Family Violence Legal Service Aboriginal Corporation ICN: 4641: Mr. Tony Lane PO Box 43104, Casuarina, NT, 0810. Telephone: 08 8923 8200 Toll Free: 1800 041 998 Fax: 08 8927 5942 Email: [email protected] Website: www.naafvls.com.au

18. Company Information North Australian Aboriginal Family Violence Legal Service Aboriginal Corporation ICN: 4641 ABN: 94 099 016 613 Darwin Office Street Address: 32 Dripstone Road

Casuarina NT 0811 Postal Address: PO Box 43104

Casuarina NT 0811 Phone: 08 8923 8200 Fax: 08 8927 5942 Toll Free: 1800 041 998 Katherine Office Street Address: Level 1, Randazzo Plaza

16 Katherine Terrace Katherine NT 0851

Postal Address: PO Box 240

Katherine NT 0851 Phone: 08 8972 3200 Fax: 08 8972 3277 Toll Free: 1800 184 868


Toll FreeDarwin: 1800 041 998 | Katherine: 1800 184 868

PO Box 43104 Casuarina NT [email protected]

www.naafvls.com.au

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