northeast supply chain conference sheraton framingham hotel framingham, ma september 20, 2004 dr....
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Northeast Supply Chain ConferenceSheraton Framingham Hotel
Framingham, MASeptember 20, 2004
Dr. Marilyn PelosiWestern New England College
Professor&
Jim Limperis, C.P.M. CFPIMGTR Manufacturing
Corporate Account Manager
SUPPLIER CERTIFICATION:
PARTNERING WITH ACADEMICS TO GET IT
RIGHT!
WHY CERTIFY SUPPLIERS?
TO IDENTIFY, RECOGNIZE AND REWARD HIGH-PERFORMING SUPPLIERS WHO ARE STRATEGICALLY IMPORTANT
LINKS IN YOUR SUPPLY CHAIN
BENEFITS OF SUPPLIER CERTIFICATION
IMPROVE SUPPLIER COMPETITIVENESS OPTIMIZE SOURCE SELECTION PROCESS REDUCE INSPECTION SUPPORT LEAN MANUFACTURING
THREE SUPPLIER CERTIFICATION AREAS
QUALITY SYSTEMS
BUSINESS PRACTICES/PROCESSES
SUPPLIER PERFORMANCE
QUALITY SYSTEMS
CONTINUOUS IMPROVEMENT SYSTEMS PERFORMANCE MEASURES IMPROVEMENT ACTION PLANS MANAGEMENT REVIEWS VARIATION CONTROL METHODS PROCESS CAPABILITIES
SUPPLIER PERFORMANCE
QUALITY ACCEPTANCE
ON-TIME DELIVERY
COST COMPETITIVENESS
SERVICE/SATISFACTION INDEX
BUSINESS PRACTICES/PROCESSES
LEADERSHIP QUALITY TECHNOLOGY COST DELIVERY SERVICE
SUPPLIER CAPABILITY ASSESSMENT
QUALITY SYSTEM BUSINESS SYSTEMS DESIGN TECHNOLOGY PRODUCTION TECHNOLOGY PROCESS MANAGEMENT TRAINING MATERIALS MANAGEMENT
QUALITY SYSTEM
QUALITY MANAGEMENT ISO 9000 / QS9000 INTERNAL AUDITING PROCEDURE FAILURE ANALYSIS CAPABILITY BENCHMARKING EFFORTS
BUSINESS SYSTEMS
BUSINESS DISASTER RECOVERY PLAN CAPACITY PLANNING INTERNAL I.T. SYSTEMS SUPPORT PERCENTAGE OF BUSINESS BY
CUSTOMER & INDUSTRY RMA CYCLE TIME
DESIGN TECHNOLOGY
EARLY SUPPLIER INVOLVEMENT PROCESS
PROTOTYPE FABRICATION CAPABILITY PRODUCT QUALIFICATION AND
CERTIFICATION PROCESS
PRODUCTION TECHNOLOGY
EQUIPMENT CONDITION CAPABLE EQUIPMENT FOR PRODUCTION DEFECT IDENTIFICATION AND HANDLING
PROCESS MANAGEMENT
PROCESS SET-UP CHECKLISTS STATISTICAL PROCESS CONTROLS PRODUCT/PROCESS CHANGE CONTROL DEFECT TRACKING/REPORTING CYCLE TIME REDUCTION PROGRAM
TRAINING
EMPLOYEE TRAINING CROSS TRAINING JOB ROTATION EMPLOYEE AWARENESS OF COMPANY
GOALS AND OBJECTIVES
MATERIALS MANAGEMENT
SUPPLIER’S SUPPLY BASE CONTROL EDI CAPABILITY FOR SUPPLIER
MATERIAL REQUIREMENTS CONSIGNMENT PROGRAMS WORK-IN-PROCESS INVENTORY
MANAGEMENT SUPPLIER INVENTORY TURNS
MATERIALS MANAGEMENT (CONT’D)
ON-TIME CUSTOMER DELIVERY PURCHASED MATERIAL QUALIFICATION
& CERTIFICATION INTERNAL, PROACTIVE COST
REDUCTION PROGRAMSS BAR CODE LABELING
MISCELLANEOUS AUDIT POINTS
FINANCIAL ANALYSIS FLEXIBILITY MANAGEMENT INVOLVEMENT UNIONIZED
SUPPLIER CERTIFICATION TRAINING
LEAN MANUFACTURING STATISTICAL PROCESS CONTROLS KAIZEN/ACCELERATED IMPROVEMENT
PROCESSES SET-UP REDUCTION METHODOLOGIES VALUE STREAM MAPPING
CURRENT PRACTICES
CONTINUUM CHASM SUPPLIER RECOGNITION OR LACK
THEREOF INCREASED FOCUS ON COST VIA
REVERSE AUCTIONS, OUTSOURCING OFFSHORE, MULTIPLE BIDDING
LESS EMPHASIS ON ISO, QUALITY REVIEWS AND RECERTIFICATION