northern virginia community college general … 30, 2014 · northern virginia community college...

6/30/2014

Technology Plan Completion CoordinatorName: Steven G. SachsTitle: VP Instructional & Information

TechnologyEmail: [email protected]

Telephone: 703-323-3387Fax: 703-323-3156Website: www.nvcc.edu

Instructional Expectations Completed byName: Steven G. SachsTitle: VP Instructional & Information Email: [email protected]

Telephone: 703-323-3387

President: Robert G. Templin, Jr.Date of Plan: July 1, 2014

FY15 Technology FundingETF: 1,208,390$ Technology Fee: 7,840,760$ General Funds: $0President's Choice: TBA

General Technology PlanNorthern Virginia Community College

Fiscal Year 2015

mailto:[email protected]

http://www.nvcc.edu/

mailto:[email protected]

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Northern Virginia Community College Technology Plan 2014-2015

The mission and guiding principles of the college are listed below.

Provide a clear statement of what the colleges does.

The college vision for the future is described below.

Provide a a vivid picture of where the college leadership sees the college going in the near future..

An “executive progress report” (progress overview of projects and initiaitives from the previous year's Tech Plan) is describe below.

The mission of Northern Virginia Community College is to respond to the educational needs of its dynamic and diverse constituencies through an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities. Our Vision: To be a learning-centered organization that promotes student success. Our Commitment: We at Northern Virginia Community College are committed to our students, to our community, and to each other. We are committed to excellence in education and take pride in our educational mission as a significant extension of the democratic tradition, and we remain true to the ideals and principles of that cherished tradition. The foundation of our institution is the unique diversity of educational experiences we provide for the community, shaped by our dedication to teaching and learning and to the values that we share: opportunity with excellence, responsiveness, comprehensive educational programs, caring environment, public trust and responsibility.

By 2015, Northern Virginia Community College will be regarded as one of the top five institutions of higher education in Virginia, known for its excellence in teaching and dedication to higher education access and economic opportunity for the residents of Northern Virgina. It will have a reputation as one of the nation's top three community colleges, with leading programs in the arts and sciences, nursing and allied health professions, and distance learning. NOVA will be seen as the region's premier gateway for helping all residents, including New Americans, achieve the American Dream and as the region's most strategic asset in developing Norhtern Virignia's frontline high-skill workforce. Between 2004-2015, Northern Virginia Community College will extend higher education and training opportunities to more than 500,000 residents, double the college-going rate of historically under-represented populations, place more than 25,000 persons into new high-wage employemnt, and help double the annual earnings for 5,000 low-income families. Because of the quality of its teaching and instructional programs it will be regarded as a "preferred provider" of college transfer students by Virginia's and the National Capital region's most selective universities. Becuase of the reputation its technical and workforce programs in responding to businesses' needs and in meeting industdry standards, NOVA wil be the region's leading provider of highly-skill frontline-workers.

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Provide an overview of the achievements of the college technology service area for the previous reporting period including unmet expecations from last year's technology plan, current challenges being faced, and the direction for the future.

Key college goals and associated technology projects are listed below.

Provide a list of key goals for the college and the associated projects to achieve these goals. These goals should be listed at the end of the Technology Plan with the assocated operational requirement, project name, action, and expected costs.

STUDENT SUCCESS – Northern Virginia Community College will move into the top tier of community colleges with respect to the key indicators of student success.

Provide support for campus technology plans that fund smaller projects (such as small equipment, cabling, classroom equipment, smart phones, pilots, stipends) and P-14 support. See plans at www.nvcc.edu/itcProvide technology to support Virtual AdvisingProvide online tutoring to support on-line and other learners

The 2013-14 Technology Plan was implemented, including scheduled equipment and software refreshes. Security audits were generally favorable, and significant effort was expended to insure the college meets the required security standards. Specific enhancements and projects completed include: continued expansion of wireless coverage throughout the college to insure 99% coverage, upgrade to N speed, and adequate capacity; beginning refresh of a large bubble of enhanced classrooms with document cameras and control units; significant expansion of on-line forms and workflow for student, faculty and staff; continued development of 3-Cs functionality within SIS and AIS for automated communication; continued expansion of digital imaging to many new offices; continued enhancement of police communications; expanding use of the on-line student evaluation system; and implementation of college-wide sign-in and tracking software for student service centers, remedial math labs, and Testing Centers. Project Management was significantly expanded. NVCC continued to make improvements to its infrastructure and disaster recovery capability by adding additional NetApp technology, more server consolidation/virtualization, and continuing the process to add back-up internet access to the campuses. The Desktop Virtualization pilot continued, enhancement of services to online learners through the ELI to the Next Level project grew and the SSDL Project was expanded, including changing to Blackboard for the 24x7 Help Desk to provide after hours and weekend support. Video Conference equipment was replaced throughout the college. A lecture-capture use continued to grow, and additional ipad carts were implemented at all campuses. WebEx was deployed throughout the college with a push to use it for eMeetings in place of inperson meetings. NVCC was ranked tied for 2nd in the nation for colleges over 10,000 students by the Center for Digital Education in their 2014 rankings.

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Expand Lecture Capture PilotsSupport training and use of Quinn for all modules Implement CRM software collegewide and at ELI to provide better customer service, reduce costs, improve student success

ACCESS – Northern Virginia Community College will increase the number and diversity of students being served to mirror the populationgrowth of the region.

Provide equipment for campus use to address special needs student accessImplement Blackboard Collaborate as Virtual Web ClassroomMaintain Useablenet for Web servers

TEACHING AND LEARNING – Northern Virginia Community College will focus on student success by creating an environment of world-class

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Instructions for Completion: OPERATIONAL Strategies - REQUIREMENT MET should be "Yes" or "No". If Yes, no response is required - if "No" provide action response and completion date.GROWTH Strategies - PROJECT UNDERWAY should be "Yes" or "No". If "No", no further information required - if "Yes" provide additional information.

* OPERATIONAL STRATEGIES

* Requirement Met

Project Name / Item Name

Action Responsible Person Start Date End Date Expected Costs Priority

* O-1. Create an updated schedule to ensure all policies, standards

and guidelines are reviewed at a minimum of every three years.

No Process Improvement

Work continues on the schedule, some areas have already implemented the change, and others are making progress.

J Hatch 01-2012 12-2015 None High

O-2. Include academic and college technical personnel in the creation/revision of policies, standards and guidelines.


Continue review groups to ensure a mix of technical and academic personnel.

J Hatch 07-2012 Ongoing None High

O-3. Reduce the burden at the college level for complying with policies/procedures.


Work in progress to streamline process without reducing risk or negating efficiency for revised standards and guidelines.


O-4 Develop “Technology Snapshots” to capture current technology data and demonstrate the future potential value of that technology for each college, and provide insight into the value that technology brings to their campus.

No Technology Snapshots

Work continues on developing reports to showcase the current and future state of technology within the VCCS.

S Woodson 07-2011 Ongoing None High

* GROWTH STRATEGIES

* Project Underway?



G-1. Develop a dynamic strategic planning process to achieve a culture of innovation through the use of technology in order to promote student success and more effective and efficient use of resources.

Yes Technology Strategic Plan

Work has begun on technology strategic planning to encompass input from various groups, and will be completed this year.

J Hatch 01-2014 12-2014 Minimal High

G-2. Evaluate the technology governance process to ensure processes in use allow for rapid decision-making and the ability to move forward quickly.

Yes Technology Strategic Plan

As part of the strategic planning process, the role and make-up of various governance groups will be evaluated.


G-3.- Centrally coordinated user documentation for systems such

as Blackboard, email, MyVCCS, etc.No

to Achieve the Chancellor's Technology Expectations for the 2014-2015 BienniumNorthern Virginia Community College 2014-2015 Action Plan

ITS, in cooperation with the Colleges, will develop and maintain technology models, standards, and guidelines that clearly delineate the VCCS technology direction and related expectations.

Technology Goal I

Virginia’s Community Colleges will take new steps to ensure that the administration of technology can be effective, efficient, and able to support the goals of Achieve 2015 .

Requirements

Requirements

*** PLEASE INCLUDE INFORMAITON ABOUT ANY (AND ALL) PROJECTS UNDERWAY - THIS WILL PROVIDE INFORMATION TO USE DURING TECH PLAN REVIEWS AND OTHER PUBLICATIONS ***

Research operational frameworks that could be implemented to enhance operations and provide additional value to the colleges, including:

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- Consolidated technology services. Yes Benchmarking Benchmarking underway will help facilitate and recognize potential areas for improvement.

J HatchD VanCleave

01-2014 07-2015 Unknown High

- Regional or System wide initiatives such as centralized academic virtual labs, virtual servers, web conferencing, or web servers.

Yes Benchmarking Benchmarking underway will help facilitate and recognize potential areas for improvement.

J HatchD VanCleave

01-2014 07-2015 Unknown High

- ITIL or a similar structure to enhance data center/systems management operations.

Yes ITIL Implementation

ITS is working on an ITIL implementation to include a service catalog and SLA's

J Hatch 07-2011 07-2014 Minimal Medium

- Centralized contracts for training and professional development services


J HatchD VanCleave

01-2014 07-2015 Unknown High


* Requirement Met



*

O-5. Colleges will maintain 90% of classroom space as an Electronic Classroom (room with an instructor computer and permanently installed projector, LCD panel, Plasma Screen, or computer monitor for students to view materials from the instructor computer).

Yes

O-6. Colleges will provide access to a professional development program using workshops, seminars, web tutorials, and/or college training/certification process that maximizes faculty and staff competency in applicable instructional, administrative and general tools and techniques.

Yes

O-7. Colleges will provide administrative and instructional support for the teaching and learning needs of faculty and students, especially in fully online or hybrid courses.

Yes

O-8. Colleges will provide an online orientation that informs students about e-learning expectations and the skills that promote successful outcomes in distance learning. Such orientation must include information concerning where students can access technology support and academic support if they experience challenges with on-line learning.

Yes

To support a variety of instructional approaches, Colleges, with support from the VCCS System Office (ITS, AS&R, and Workforce Development Services), will provide access, training, and support to students, faculty and staff using synchronous and asynchronous teaching tools and services.

Technology Goal II

Virginia's Community Colleges faculty and students will have access to electronic teaching, learning and student services resources and opportunities.

Requirements

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O-9. ITS and the Colleges will support the models, standards, and technology for enhancing student services in accordance with the guidelines and plans developed by the Academic and Student Affairs Council.

Yes

* GROWTH STRATEGIES

* Project Underway?



G-4. Create instructional technology and information technology “innovation” teams that will collaborate together to both explore emerging technologies and their role within the campus environments as well as create technological innovations that drive improved delivery of instruction and instructional outreach.

Yes Technology Innovation

Multiple innovation teams are working on emerging technologies

S.Sachs 07-2014 Ongoing Varies--costs are included elsewhere in

the plan

Medium

G-5. Redesign the delivery of selected services to students such that those functions are most effective in promoting student success and delivered in the most cost efficient manner.

Yes Process Redesign Multiple redesign efforts utilizing outsourcing and e-forms with workflow are underway

S.Sachs 07-2014 Ongoing Varies--costs are included elsewhere in the plan or are funded outside the

plan

High


* Requirement Met



*O-10. ITS will operate the enterprise systems (such as SIS/HR, AIS

and Blackboard), keep patches up to date, and add increased functionality as approved by the VCCS Governance structure.

Yes Enterprise Services will continue to operate and make enterprise systems available for use.

Ongoing High

O-11. ITS, in coordination with the colleges, will improve and maintain online documentation on enterprise systems including business practices, setup, and coding.

Yes Working with the functional areas and colleges, ensure that documentation is updated.

Ongoing High

O-12. Colleges will participate in the development and testing of common business processes, student data management, and reporting tools.

Yes

Requirements

Technology Goal III

Virginia’s Community Colleges will provide a comprehensive suite of enterprise applications that are reliable, scalable, usable, functional, and support the administration, teaching, and learning needs of students and colleges.

ITS, in collaboration with the Colleges, will sustain the enterprise information systems and ensure that they are maintained with the latest software releases.

Requirements

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O-13. Colleges will participate in the Enterprise System Workgroups and Advisory Groups, and in the testing of service packs and new enterprise system functionality.

Yes

O-14. Colleges will develop, implement, and share business processes to improve the functionality of the online application, Student Information System, Administrative Information System, and other enterprise systems.

Yes

O-15. Colleges will participate in the implementation of new systems, including the decision support system (QUINN), workforce enterprise system (WES), student early alert system (eWise) and others that may be identified through the various governance groups.

Yes

O-16. Colleges will continue to develop and improve their project management processes, ensuring compliance with the VCCS project management standard and guidelines.

Yes

O-17. Colleges will provide training and support opportunities for faculty and staff so that they can utilize Enterprise system tools, develop appropriate business practices to improve services to students, increase college efficiency, and meet management requirements.

Yes

* GROWTH STRATEGIES

* Project Underway?



G-6. Maximize the use of current resources to operate more efficiently and hold down tuition increases.

Yes Process Redesign Multiple redesign efforts utilizing outsourcing and e-forms with workflow are underway

S.Sachs 07-2014 Ongoing Varies--costs are included elsewhere in the plan or are funded outside the

plan

High

G-7. Identify and research potential enterprise applications that could be implemented or that integrate the current business processes and practices together with the PeopleSoft applications.

No Not appropriate for individual college action

G-8. Develop and implement a system to track all projects within the VCCS system.

Yes Project Management

ITS is implementing TeamDynamix for use at the System Office, with potential use throughout the system for all colleges.

Yvonne Mency

01-2013 12-2014 $63,000 High

Technology Goal IV

Requirements

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* Requirement Met



*O-18. Colleges and ITS will maintain a robust voice, video and data

network to meet the instructional and administrative needs of faculty, staff and students; in accordance with the approved technology models, standards and guidelines.

Yes

O-19. ITS will provide video conference bridging for connections among VCCS colleges and the System Office in accordance with existing guidelines and standards.

Yes Tandberg HD video bridge is available to all colleges

O-20. Colleges will maintain and secure wireless networks at each campus location.

Yes

O-21. Colleges will provide read/write access for ITS to the Edge router at each campus.

Yes

O-22. Colleges will connect all campuses to the VCCS WAN network at the minimum rate available. Colleges are encouraged to connect all locations directly to the VCCS WAN network, or back to the main campus.

Yes

O-23. ITS and the Colleges will endeavor to ensure a greater level of standardization with applications and infrastructure between all colleges and the System Office through the development of standards and guidelines to support these efforts.

Yes

*O-24. Colleges will provide and maintain computer workstations

and appropriate software for each full-time faculty member, full-time staff member, and administrative wage employee. Configurations will be appropriate for their use level.

Yes

O-25. Colleges will provide and maintain computer workstations and appropriate software for adjunct faculty in a ratio of 1 personal computer for every 20 full-time equivalent (FTE) adjunct faculty. Configurations will be appropriate for their use level.

Yes

Requirements

To satisfy the administrative and instructional needs of faculty, staff, and students, Colleges will maintain a computer infrastructure in accordance with the approved technology standards and guidelines.

ITS, in cooperation with the Colleges, will develop and maintain technology models, standards, and guidelines that clearly delineate the VCCS technology direction and related expectations for the Colleges.

Virginia’s Community Colleges will maintain a robust, world class information technology infrastructure utilizing the highest industry standards.

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O-26. Colleges will provide computer workstations and appropriate software for student use in classrooms, labs, or other student accessible locations (including libraries and student information kiosks) equal to a minimum of 10% of the annual full-time equivalent students (FTES).

Yes

O-27. Colleges will ensure that software is not more than one generation behind the current version. Colleges will document exceptions for bona fide instructional or administrative purposes, such as computer repair programs.

Yes Software Review Constantly reviewing software and resolving issues with out of date software as we find them

S. Sachs 07-2014 Ongoing tba Medium

O-28. Colleges will maintain at least one Commonwealth Classroom per campus and one Commonwealth Conference Room per college following the VCCS models, standards, and guidelines.

Yes

O-29. Colleges will assess use of new technologies, including things such as virtual servers, digital imaging, electronic file sharing, and electronic signatures to reduce energy consumption, paper use and disposal costs.

Yes

O-30. Colleges and ITS will research and participate in consolidated procurement of computer equipment.

No Shared Purchases

NVCC will participate in the FY15 shared computer purchase program

S. Sachs 07-2014 Ongoing tba Medium

* GROWTH STRATEGIES

* Project Underway?



G-9. Create a broad-based task force to develop a long-range plan that supports a culture of innovation through the strategic use of technology.

Yes Innovation & Technology Task Force

Work with ITTF continues J Hatch 01-2012 12-2014 Minimal High

G-10. Provide monitoring services on the availability of the college’s campus edge router to facilitate prompt identification of provider service outages.

No

G-11. Continue development on an identity management system to integrate into MyVCCS, and implement a more robust Intranet system between all VCCS entities.

Yes Identity Management

Research continues on various features and systems to implement an IDM solution for the enterprise.

D HarrisonM Lawson

10-2013 06-2016 High Medium

G-12. Research and test programs for shared technology services across the system, to potentially include support from other colleges, the system office, outside vendors, or a combination thereof to implement.

No

G-13. Research networking technologies and designs that will allow the VCCS MPLS network to remain current and robust.

Yes VCCS WAN Ongoing research to ensure the VCCS WAN is operating at peak efficiency and using the appropriate technology to meet needs.

M LawsonR Lucia

07-2012 Ongoing Minimal High

Technology Goal V

Requirements

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* Requirement Met



O-31. ITS will develop and maintain a Disaster Recovery Plan to ensure continued operations of enterprise services and applications. Colleges will continue to maintain and update all planning documents outlined in the VCCS Contingency Planning and Business Recovery Program and the VITA Continuity of Operations Plan (COOP)

Yes DR Plan Plan has been developed, approved by governance, and is being tested annually to ensure effectiveness

D Harrison Ongoing Minimal High

O-32. Colleges will update emergency preparedness and continuity of operations plans for technology services on an annual basis.

Yes

O-33. Colleges will develop, maintain and regularly test emergency communications plan/systems for communicating with faculty, staff, and students.

Yes Text Alerting NVCC will review alternatives to the current RSAN text alerting system for implementation in FY15 due to problems with the current system.

S.Sachs 07-2014 12-2014 tba High

* Project Underway?



G-14. Research potential consolidated services that could be offered to the colleges to assist with Disaster Recovery operations (such as backup, web hosting, etc.) .


* Requirement Met



O-34. ITS, in conjunction with the colleges, will define, implement and maintain an information technology security organization and plan necessary to comply with all federal, state, and local security regulations. The plan should include a description of the information technology security roles and responsibilities at the enterprise level as well as on the college campuses.

Yes Information Security Program

Working with the college ISOs, the System Office Security, Risk and Compliance team continue to develop and improve the plan.

D Harrison Ongoing Minimal High

O-35. Colleges will establish security plans and procedures in accordance with the approved VCCS technology models, standards, and guidelines.

Yes

Requirements

Virginia’s Community Colleges will maintain emergency preparedness, disaster recovery, and continuity of operations plans for technology services.

Virginia’s Community Colleges will maintain a secure information technology infrastructure in accordance with the approved ISO27000 and VCCS technology models, standards, and guidelines.

Requirements

Technology Goal VI

Requirements

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O-36. Colleges will implement a security program that conforms to the established security plans and procedures to maintain the security and privacy of faculty, staff, and student data.

Yes

O-37. Colleges and ITS will complete VCCS Statement of Compliance attesting that the information security program is compliant with the current VCCS Security standards.

Yes

* GROWTH STRATEGIES

* Project Underway?



G-15. Colleges will participate in the ISO meetings for professional development of staff, and to ensure that security personnel understand the current security threat landscape and will be able to respond appropriately.

Yes ISO Training ISO participates in VCCS professional development

C. Johnson; A. Sinner

07-2014 Ongoing Minimal Medium

G-16. Research and analyze the benefits and costs related to a shared service initiative for security officers and administrators for all colleges and the System Office

Yes Shared Service Initiative

Research is underway into a potential shared service initiative around college ISO and security administration.

J HatchJ Davis

D Harrison

04-2012 06-2015 Unknown High


* Requirement Met



*

O-38. Colleges will ensure that all students, faculty, and staff have access to Tier 1 Help Desk services to support at least the network, email, SIS, AIS, Blackboard, and Directory Services.

Yes

O-39. Colleges and ITS will develop and publish Service Level Agreements (SLA’s) for the delivery of technology services.

Yes

O-40. Colleges and ITS will develop and maintain a readily accessible and comprehensive communication infrastructure to provide reliable communication with faculty, staff, students, alumni, and interested constituents.

Yes

*

Requirements

Colleges and ITS will maintain Help Desk services for faculty, staff, and students. (Tier 1 defined as college provided help; Tier 2 and Tier 3 defined as VCCS Information Technology Services staff assistance or ITS provided vendor assistance to resolve an outstanding issue.)

Colleges will maintain a comprehensive website that provides current and prospective students and the public with information about the college’s programs, class schedule, mobile apps, tuition, fees, in-person and online registration, news, and upcoming events and a link to enterprise applications.

Virginia’s Community Colleges will provide adequate support for all constituencies, and professional development opportunities for technology staff.

Technology Goal VII

Requirements

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O-41. ITS, in collaboration with the Colleges, will maintain a web page model, standard, and guideline to ensure compliance with the Commonwealth IT Accessibility Standard.

Yes Accessibility Standard

Standards and guidelines are available on Buzz for all colleges. Reporting requirements are being met by the colleges.

Y Mency 01-2012 Ongoing Minimal High

O-42. College websites will include links to Wizard, textbook titles, cost, ISBN codes, and purchasing information for required textbooks.

Yes

O-43. Colleges and ITS will identify system-wide training opportunities for technology staff, including opportunities within peer groups, expert resources and vendor relations. Colleges will ensure that employee work profiles and classifications of IT staff reflect changes in knowledge, skills and abilities gained as a result of training and collaborative efforts

Yes

O-44. ITS will provide professional development for technology staff at the Tech SIG meeting, and colleges will participate in the meetings for professional development opportunities.

Yes

* GROWTH STRATEGIES

* Project Underway?



G-17. Research and analyze the benefits and costs related to a consolidated service desk program for all colleges and the System Office.


J HatchD VanCleave

04-2012 06-2015 Unknown High

G-18. Recommend strategies to provide assistance with implementing technology-based strategies for support and training practices, including identification, design, evaluation, and training.

No


* Requirement Met



*O-45. The Colleges will assess their current usage of technologies

on campus to determine how and when the systems are being used. Data will be used to enhance decision making.

No System Use Studies

NVCC will review system useage as part of the preparation of a new IT strategic plan

S.Sachs 07-2014 Ongoing Minimal Medium

O-46. ITS will develop a framework to focus on planning, beginning with a planning calendar to show all potential events during the year.

No Planning Calendar

Work in Progress J Hatch 01-2012 Ongoing Minimal High

Requirements

Virginia’s Community Colleges will provide the planning and leadership necessary to ensure that technology provides adequate systems to support Achieve 2015.

The Vice Chancellor will provide leadership for technology at the System Office, and with the Colleges.

Technology Goal VIII

Requirements

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O-47. The Vice Chancellor will consider new initiatives to get colleges involved in planning.

No Strategic Planning

Ongoing strategy with work in progress. J Hatch 01-2012 Ongoing Minimal High

*O-48. Colleges and ITS will maintain a membership to EDUCAUSE

and annually complete the EDUCAUSE Core Data Survey.Yes

O-49. Colleges will participate in an annual ranking survey, such as the Center for Digital Education, to achieve a national ranking for its information technology and/or annual innovation in technology competition, such as the Governor’s Technology Awards.

Yes

O-50. Colleges and the System Office will annually submit a minimum of three proposals on technology achievements to major state-wide, regional, and national conferences, such as New Horizons, the Association of College Computing Services of Virginia, HEUG, Blackboard User Group, EDUCAUSE, or the League for Innovation.

Yes Please list proposals/conferences being considered for presentation.1. New Horizons2. Open Ed3.

* GROWTH STRATEGIES

* Project Underway?



G-18. Champion technology findings and recommendations from the reengineering task force, technology strategic planning or benchmarking.

Yes Use of Technology

Support changes utilizing technology in process improvement

S.Sachs 07-2014 Ongoing Minimal High

G-19. Identify long-term strategies to foster the use of technology in promoting a culture of innovation and high performance throughout the VCCS. Create innovation teams to explore emerging technologies and their role within the campus environment. Research the feasibility, staffing and implementation possibilities for the innovation teams.

No Not a college initiative; but NVCC will participate

G-20. Enhance the current technology planning environment, and ensure that technology planning is occurring at all colleges, and within the System Office.

Yes Technology Planning

NVCC IT Strategic Plan will be updated in FY15 S.Sachs 07-2014 Ongoing Minimal High

G-21. Identify specific problems or goals tied to the mission of the VCCS, Achieve 2015, or the Re-engineering Task Force that could be addressed with technology-based innovations. Develop, and/or refine specific innovative technology solutions that should be implemented within the next five years in support of those solutions


G-22. Identify ways to foster and perhaps provide incentives for the identification and development of innovative technology-based solutions.

No NVCC already supports many technology initiatives as a regular part of operations and planning

Requirements

Colleges and ITS will achieve national recognition among community colleges for information technology infrastructure.

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G-23. Recommend strategies to facilitate improved communication and accountability throughout the VCCS in order to avoid duplication of effort, leverage resources, and improve efficiencies in the acquisition and implementation of technology-based solutions among individual colleges, the System Office, and across the System.


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Revenue Sources AmountEquipment Trust Fund - Technology 1,208,390$ Technology Fees 7,840,760$ Technology Plan General Funds -$ College Funds (Operating Budget) 806,100$ Other Equipment Trust Fund - President's Choice TBATotal Budget: 9,855,250$

Enterprise Services Pass Through $737,369.00NORTHERN VIRGINIA COMMUNITY COLLEGE TECHNOLOGY SPENDING PLAN 2014-15 INNOVATION

% Supporting COLLEGE OTHERInnovation ETF TECH FEE GENERAL FUNDS ETF

(See Note Below)1141-1 S Wages - IT Support

4 Restricted P-3 Engineers 4 Restricted P-3 Engineers 4 Each $475,478 0% $475,478College Staff IT Support College Staff IT Support 1 Each $83,555 $83,5553 Restricted Help Desk Specialists Help Desk P3 and P14 staff 3 Each $175,000 0% $175,000SIS/AIS Trainer SIS/AIS Trainer 1 Each $89,451 0% $89,451Document Imaging Specialist Document Imaging Specialist 1 Each 57229 30% 22158 $35,071

1141-2 S Wages - Inst. SupportS Instructional Technologist 1 Each $0 0%S Blackboard Administrator 1 Each $0 0%S Computer Lab 1 Each $0 0%S AV/Media Services 1 Each $0 0%

1217 EX Telecom ServicesEX Network VA/MPLS Part funded outside tech plan 1 Each $250,000 0% $250,000

Back-up internet access Alternate path for COOP at most sites Each $75,000 $75,0001221 O Organization Memberships

O Educause Membership 1 Year $2,698 0% $2,698

1226 EX Emp. Training Consulting ServicesEX Security Awareness Training MOAT Licenses Each $32,000 0% $32,000

Gartner Tech Svs Shared license cost 13538 50% 135381228 EX IT Training/Workshops/Courses

EX College IT Staff Training 1 Each $10,000 30% $10,000EX IT Training for non-IT employees 1 Each $0 0%

1274-1 EX Computer HW Maint. SvcsEX CISCO Maintenance Annual Maintenance Agreement 1 Year $515,000 0% $515,000EX Voice Mail/ Unity Maintenance Included elsewhere 1 Year $0 0%EX Call Manager Maintenance Included elsewhere 1 Year $0 0%EX Tanberg VC Maintenance included in Cisco Maintenance 1 Year $0 0%

QTY UNIT UNIT PRICE AMOUNT

Northern Virginia Community College Technology Spending Plan 2014-15

TECHNOLOGY FUNDS 2014 -15REVENUE SOURCES

CODE TFM OBJECT LOCATION ITEM/PROJECT DESCRIPTION

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NORTHERN VIRGINIA COMMUNITY COLLEGE TECHNOLOGY SPENDING PLAN 2014-15 INNOVATION% Supporting COLLEGE OTHER

Innovation ETF TECH FEE GENERAL FUNDS ETFQTY UNIT UNIT PRICE AMOUNT TECHNOLOGY FUNDS 2014 -15

REVENUE SOURCES


1275-1 SW Computer SW Maint Serv - AdminDigital Imaging Will Phase Out Separate NOVA System 1 Year $0 0%VCCS Enterprise Digital Imaging System Support VCCS Enterprise Doc Imaging 1 Year $47,087 30% $47,087

Support administrative software including SIS, AIS, and Resource25 Will Transition to new product

1275-2 SW Computer SW Maint Serv - Inst1 Each $0 0%

See 2218-2 Included elsewhere2211-1 HW Computers-Desktop (Admin)

HW Desktops - faculty & staff 1 Each $0 0%HW Desktops - adjunct 1 Each $0 0%HW Desktops - wage (P14) 1 Each $0 0%

2211-2 HW Computers-Desktop (Instr)

HW Desktops - students

Windows Desktops (includes some for faculty/staff and classroom faculty stations 1727 Each $800 $1,381,600 0% 1,183,390$ 198,210$ Mac Desktops 135 Each $2,100 $283,383 283,383$

2212 HW Computers-Notebook (Admin)

HW Laptops - faculty & staffWindows Laptops (includes some for student loan) 150 Each 1150 $172,500 0% 172,500$ Macbooks 46 Each 1600 $73,600 73,600$

HW Tablets - faculty & staff TBA--included elsewhere 1 Each $0 0%

2215 HW Network Servers-GeneralHW LAN (DNS/DHCP) Servers will be purchased 1 Each $0 0%HW Database and installed as needed to 1 Each $0 0%HW Web (Internet & Intranet) meet standard based on 1 Each $0 0%HW ID Server (directory) results of 2014 Fall Gap Analysis 1 Each $0 0%HW Spares/cold stand-by and continued implementation 1 Each $0 0%HW Antivirus/Patch Management of server consolidation plan. 1 Each $0 0%HW Remote Access See 2215-2 for budget 1 Each $0 0%HW Network Management 1 Each $0 0%

2215 HW Network Servers -InstructHW Application Servers will be purchased 1 Each $0 0%HW File (students) and installed as needed to 1 Each $0 0%HW Print meet standard based on 1 Each $0 0%

results of 2014 Fall Gap Analysisand continued implementationof server consolidation plan. See 2215-2 for budget

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REVENUE SOURCES


2215 HW Network Servers - AdminHW Application Servers will be purchased 1 Each $0 0%HW File (faculty and staff) and installed as needed to 1 Each $0 0%HW Email (faculty and staff) meet standard based on 1 Each $0 0%

results of 2014 Fall Gap Analysisand continued implementationof server consolidation plan. See 2215-2 for budget 50 Each $400,000 $25,000 $375,000

2216 NT Network ComponentsNT Wireless controller - primary 1 Each $0 0%NT Wireless controller - secondary 1 Each $0 0%NT Wireless antenna (built-in) 1 Each $0 0%NT Wireless antenna (external) 1 Each $0 0%NT IP Router 1 Each $0 0%NT Switches - core See below 1 Each $0 0%NT Firewall/IDS 1 Each $0 0%NT CISCO/MARS (monitoring) 1 Each $24,000 0% $24,000NT 10 Gigabit Ethernet modules 1 Each $0 0%NT Server connection 1 Each $0 0%NT Network ports 1 Each $0 0%

UPS Refresh Refresh campus UPS's $14,590 $14,590

Switch RefreshRefresh approx 45 switches--some prepaid in FY14 $279,412 $279,412

Edge Devices Replace 1/6 edge devices $100,000 $100,000Master UPS Replace 1/6 master UPS's $35,000 $35,000Wireless Add wireless capacity $50,000 $50,000

Operate data center

Operate college servers and data center (server software-25,000, consulting-30,000, UPS batteries-7,500, data center maint-20,000., Monitoring Software-3,000, Web Certificates-3,000, Back up software-50,000, supplies-35,000, etc.) $173,500 $173,500

NetApp SAN Maintenance $120,000 $120,000Vmware licenses $80,000 $80,000

2217 HW Other Computer EquipmentHW Printers - Academic Funded outside tech plan 1 Each $0 0%HW Printers - Administrative Funded outside tech plan 1 Each $0 0%HW Printers - special purpose Funded outside tech plan 1 Each $0 0%

HW Electronic classroomRefresh approx 90 enhanced CR, incl projectors, doc cameras, & controls 1 Each $990,000 0% $783,900 $206,100

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REVENUE SOURCES


HW Commonwealth Conf Room included above 1 Each $0 0%HW Commonwealth Classroom included above 1 Each $0 0%

Support VCCS Video and Audio Bridges Shared costs $35,254 $35,254

2218-1 SW Admin SoftwareSW LAN Operating System 1 Each $0 0%SW Back-up Exec 1 Each $0 0%SW Symantec Anti-Virus 1 Each $0 0%SW Email faculty/staff 1 Each $0 0%SW Email licences 1 Each $0 0%SW Symantec Ghost Licence 1 Each $0 0%SW Voicemail 1 Each $0 0%SW Oracle database 1 Each $0 0%SW Oracle applations 1 Each $0 0%SW Patch Mangement 1 Each $0 0%

Anti-Virus Shared license cost $78,318 $78,318Anti-Virus-student Shared license cost $62,227 $62,227Microsoft VCCS License share Shared license cost $210,511 $210,511Kace VCCS License share Shared license cost - pre-paid $0 $0Text Messaging VCCS Lic Share Shared license cost $12,000 $12,000Encryption Shared license cost $1,170 $1,170WebEx Some Included in Cisco Maintenance $25,000 30% $25,000QUINN Shared cost of QUINN $101,606 $101,606Blackboard Mobile $155,701 30% $155,701Help Desk and Ticketing Software License Cost Used by Mult Depts $7,500 25% $7,500

2218-2 SW Inst. SoftwareSW Blackboard 1 Each $150,225 0% $150,225SW Respondus Licence 1 Each $894 35% $894SW Usablenet 1 Each $2,596 0% $2,596SW Desktop restore software 1 Each $0 0% $0SW Other (please itemize other SW) 1 Each $0 0% $0

Autodesk VCCS shared lic cost Shared license costBlackboard collaborate Shared license cost $136,008 35% $136,008Blackboard mobile Learn $41,682 35% $41,682Misc Software req by faculty Instructional software for student use $460,000 35% $460,000

Adobe Creative Suite Site LicenseSite license with home use for faculty/staff $330,600 0% $330,600

2231 HW Electronic Equipment1 Each $0 0%

2233 NT Voice & Data Equipment

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REVENUE SOURCES


NT Call Manager Included above 1 Each $0 0%NT Voice Mail Server Included above 1 Each $0 0%

NT TelephonesReplacement and additional-some pre-paid in fy14 1 Each $0 0%

NT Conference room phones Included above 1 Each $0 0%NT Analog - VG248 1 Each $0 0%NT E911 Servers Maint included in data center See 2216 1 Each $0 0%NT Call Center (dist and forwarding) Funded outside tech plan 1 Each $0 0%NT School Messenger/Call back Included in data center maint. See 2216 1 Each $0 0%

9999 Misc./Special/College Projects

Campus Technology Plans

Provide support for campus/unit technology plans that fund smaller projects (such as small equipment, cabling, classroom equipment, smart phones, pilots, stipends) and P-14 support. See plans at www.nvcc.edu/itc 1 Each $1,412,500 60% $1,412,500

Web Content Management Sys CMS for web site 1 Each $7,800 0% $7,800Hosted DB for Student Discipline Records Student Services Management Site 1 Each $13,000 0% $13,000Hosted Internship management software $1,500 60% $1,500

Equip for Special Needs StudentsEquipment for campus use to address access needs 1 Each $80,000 0% $80,000

Online Student Eval SysFunding to research and implement a student eval of inst system 1 Each $65,000 0% $65,000

24x7 Help Desk CoverageAfter hours and weekend help desk some paid outside tech funds 1 Each $50,000 0% $50,000

Scanner Replacements Replacements and Upgrades 1 Each $15,000 0% $15,000Lecture Capture Expand Lecture Capture 1 Each $175,537 35% $175,537Virtual Desktop Licenses Citrix VDI Licensing 1 Each $80,000 0% $80,000Computers and Phones for new employees

Computers & Phones for 15 New Employees 1 Each $55,000 0% $55,000

Audit and PCI Compliance Resources and reserve to address audit issues and work on software audit 1 Each $25,000 0% $25,000

Refresh and Expand number of Flat Panel Displays in Public Spaces

Displays for College News and Emergency Messages due for Refresh 30 Each $60,000 $60,000

Text Alerting System Implement new text alerting system 1 Each tba 0% tba

Replace Resource25Implement replacement for Resource25 Classroom Scheduling Software 1 Each tba 0% tba

1 Each $0 0%

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REVENUE SOURCES


1 Each $0 0%

Total: 9,855,250$ 1,208,390$ 7,840,760$ -$ 806,100$ -$ Funding: 9,855,250$ 1,208,390$ 7,840,760$ -$ 806,100$ -$ Balance: -$ -$ -$ -$ -$ TBA

Click on Icon below to scroll through Camps and Unit Plans

Distribution of Funds for College Goal C-1 That Supports Campus & Unit

Campus FY 15 AllocationAlexandria $263,375Annandale $401,800Loudoun $164,150Manassas $118,825Medical Education $118,825Woodbridge $158,025Extended Learning Institute

$187,500

$1,412,500

F:\2014-15 Campus-Unit Tech Plans-ver2.docx

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