Not Just A Pretty Interface: A2J Author® Is Changing How We Achieve Justice Through TechnologyJohn MayerExecutive Directorjmayer@cali.org

WELCOME TO MY WORLD

 …my number one piece of advice is you should learn how to program. I mean, I think that in the future, all kinds of jobs, not even just straight engineering jobs, but all kinds of different jobs are going to involve some element of programming …

AGENDAOrigins of A2JWhat’s So Great …Other applications

Online Intake Intelligent Guidance E-Filing Tutorials Open Government

Future Plans / Ideas

U.S. Law School Membership

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What’s so great about A2J?

What’s so great about A2J?

A2J Author®

The HotDocs End-User Interface

What’s so great about A2J?

v.

What’s so great about A2J?

UnclutteredSingle Step“Intelligent” (conditional

branches)Real-time GuidanceProgress / Feedback

Origins of A2JWhat’s So Great …Other applications

Online Intake Intelligent Guidance E-Filing Tutorials Open Government

Future Plans / Ideas

AGENDA

Online Intake with A2J Author®

How does an A2J Author®

online intake interview

work?

Legal Aid of Western Ohio Example

Interview Answers

(.anxFile)

28

XSLTransform

A2J Guided Interview® for Intake (.a2j files)

Transformed Answer Files

Case Management System

Answer File Data in holding area Available For Review in the Case Management System….

….conflicts check….attorney review

….processing

Online Intake Process

Programs with Online Intake

Online Intake is Growing10 programs with online intake

projects

35+ programs researching for future online intake projects using A2J Author®

Indiana Legal Services Iowa Legal Aid Legal Aid of North Carolina Legal Aid of Western Ohio Minnesota Legal Services

Coalition Pine Tree Legal Assistance

(Maine) South Carolina Legal Services

Southwest Virginia Legal Aid Society

Statewide Legal Services of Connecticut

Utah Legal Services

Benefits of Online Intake

Benefits to ApplicantsCan apply from any location with a

computer & internet accessSaves remotely located applicants

from travelingAvailable outside of business hours

24/7Shortens application time (est. 15-20

min)Saves time of applying at the wrong

legal aidGet information and referrals

Benefits of Online Intake

Benefits to OrganizationsUnqualified applicants are redirected

without talking to intake workerPotential qualification issues are

highlighted for intake workers to address first

Reduce errors in data recording

*All of these things save intake workers time*

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Origins of A2JWhat’s So Great …Other applications

Online Intake Intelligent Guidance E-Filing Tutorials Open Government

Future Plans / Ideas

33

What’s the next step?

Where do I go?Who do I need to

contact?

A2J Author Data Sharing: Pointing to Transformation?Linking interviews could facilitate

customer based coordination across systems of justice Legal Aid Agencies Courts Criminal Defense- public defender Administrative Agencies

▪ The new frontier!

A2J Author: A Web Portal for Justice

A2J Guided Interviews on the Web

PD’sOffic

e

Legal Aid

StatewideWebsite

Human Service

s

Administrative TribunalCourt

s

AGENDA

Origins of A2JWhat’s So Great …Other applications

Online Intake Intelligent Guidance E-Filing Tutorials Open Government

Future Plans / Ideas

37A2J

Customer DataCM/ECF E-Filing

XML

XML

PDF

A2J Author®: E-Filing Public Interface

HotDocs OnLine

AGENDA

Origins of A2JWhat’s So Great …Other applications

Online Intake Intelligent Guidance E-Filing Tutorials Open Government

Future Plans / Ideas

Not Just For Pro Se’sA2J Author can be used for a variety of training or tutorial needs.

One unique feature of A2J Author is the ability to create flowcharts on the back-end.

These flow charts typically used to simply provide the author with a visual “map” of what they have programmed, may also be printed up and used for reference.

Not Just For Pro Se’s

Example Flowchart.

Not Just For Pro Se’s

Uniform Child Custody Jurisdiction & Enforcement Act

AGENDA

Origins of A2JWhat’s So Great …Other applications

Online Intake Intelligent Guidance E-Filing Tutorials Open Government

Future Plans / Ideas

NEW FEATURES

Spreadsheets / Grid data entry

Regular Map

Supersize Map

Web-based Authoring

Web-based Authoring