nscb training annual report april 2014 to march 2015 report 14-15.pdf · the annual training...
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NSCB Training Annual Report April 2014 to March 2015
Maggie Wedgewood Training and Development Officer Newcastle Safeguarding Children Board [email protected]
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Contents
Page
1
Introduction
3
2
What did we achieve – successes and challenges?
3
3
Evidence that learning is making a difference
3.1 Evaluations
5
3.2 An example of good practice – follow up evaluation
7
4.
What do we need to do to improve?
7
Appendices:
1
Contents of NSCB course programme
8
2
Organisations who contributed staff hours to deliver the training programme on behalf of the NSCB
9
3
Attendance at multi agency courses
10
4
Number of core courses delivered, attendances and course cancellations:
11
5
Number of CDP courses delivered, attendances and course cancellations:
12
6
Organisational detail regarding completions of the CSE elearning module:
13
7
YHN Safeguarding Children Focus Group Sessions
14
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1. Introduction
The role and functions of a Local Safeguarding Children Board [LSCB] are set out in
legislation, regulation and statutory guidance. One of its key functions is to ensure that
“there is training of persons who work with children or in services affecting the safety and
welfare of children” (HM Government 2015).
Newcastle Safeguarding Children Board [NSCB], Learning and Development Committee
[L&DC] has delegated responsibility for fulfilling this statutory function and ensures that both
single and inter-agency training is delivered to a consistently high standard, and that a
process exists for evaluating the effectiveness of training.
The annual training report, produced by the Learning and Development Committee on
behalf of NSCB, highlights the successes and challenges from the previous year regarding
the identification, design and delivery of safeguarding training and sets out what needs to
improve.
2. What did we achieve – successes and challenges?
A varied programme of face to face ‘Core’ and ‘Continuing Professional Development’
courses were available along with a variety of online courses to offer a blended
approach to learning (appendix 1).
The number of agencies that contribute to the delivery of the Board’s training
programme have remained stable at 13 (appendix 2). There have been a number of
individual trainers who have moved on but others have been recruited to fill the gap; we
remain in a climate where any severe reductions in capacity would have a dramatic
effect on the ability to deliver the programme
105 face to face courses were delivered on behalf of the Board which was a 28%
increase on last year (appendices 4 & 5).
There were 1,795 attendances recorded across all the face to face courses which is an
increase of 49% on last year (appendices 4 & 5). For specific organisational detail
regarding attendance at multi-agency training see appendix 3.
A further 1,961 e-learning courses were completed an overall increase of 16% for
2014/15. The following graph shows a remarked increase from September when a self
registration system was introduced with the Virtual College making access to the whole
range of courses easier and quicker with learner support coming direcly from the
college.
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One of the Board’s prorities was to develop the work arround sexual exploitation and to
raise awareness amongst staff. A separate training strategy and plan in conjunction
with the Safeguarding Adult Board were devised and the graph below shows increases
in access to the e-learning module for child sexual exploitation (CSE). To view
organisational detail regarding completions of the CSE course see appendix 6.
In addition to the usual programme this year saw the introduction of multi - agency Signs
of Safety conference training and Multi Agency Screening Hub (MASH) briefings in line
with developments in Childrens Social Care and improving multi-agency information
sharing. There were also sessions on ‘Trafficking’ and ‘Disguised Compliance’.
Briefing and bespoke sessions were developed for the Deeper life Bible Church Group;
Newcastle Airport Border Agency Staff; and a joint session for the Swahili Cultural
Community Group and Weledo Supplementary Education Group.
Embedding the Multi Agency Screening Hub (MASH) into level 3 and refresher training.
Developed a visual safeguarding level 1 power point presentation in order to
accommodate the diverse nature of some staffing and community groups.
April May June July August September October November December January February March
2013/14 129 151 139 160 129 95 183 181 139 127 141 121
2014/15 114 145 137 125 92 110 177 223 224 235 240 139
0
50
100
150
200
250
300
Take up of all e-learning courses
April May June July August September October November December January February March
2013/14 3 2 0 7 1 4 7 9 6 11 5 11
2014/15 20 16 19 27 16 13 16 31 27 29 21 23
0
5
10
15
20
25
30
35
Take up of sexual exploitation elearning module
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3. Evidence that learning is making a difference
3.1 Course evaluations:
99% of participants rated the courses they attended as either excellent or good.
Similarly 99% of participants rated the multi-agency facilitators delivering the courses as
excellent or good.
All participants scored an increase in their levels of knowledge and confidence following
the training session see diagramme below.
Some quotes from the evaluations regarding the courses and how the course will impact
on participants practice:
‘I now have a clearer understanding of thresholds’ ‘Increased confidence to report/say something I may suspect’ ‘Talking through thresholds/continuum of harm’ ‘Realising my thresholds were higher than I thought will refer with more confidence’
(Core Safeguarding Level 2)
0
50
100
150
200
250
300
350
400
450
500
1 2 3 4 5 6 7 8 9 10
Knowledge at begining Knowledge at end
‘Appreciating that service users can access their records so being respectful and mindful of this’ ‘The importance of recording being accurate and concise’ (Record Keeping)
‘Feel reassured that agencies are talking to each other’ ‘Positive move forward in terms of integrated and timely responses to referrals’ ‘Could more information about the MASH be included/incorporated with NSCB multiagency training to raise awareness’ (This has been actioned) (MASH Briefings)
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‘Now feel more confident about making a referral to SCARPA’ ‘Email police if I have any concerns but not sure what to do with the information’ ‘Use risk indicators and grooming tool’ (SCARPA)
‘It will inform my policies and procedures as a child minder’ ‘More conscious of children with English as a second language’ ‘More confidence in my practice’ ‘A relaxed but focused approach giving room for discussion and use of examples to illustrate the complexities’
(Core Safeguarding Level 1)
‘How to go about completing an assessment’ ‘Incorporate into foster carer assessments’ ‘Identified need to look at whole family situation’ ‘By investigating further into family dynamics and family relationships / background’ (Core safeguarding Level 3)
‘More aware of what to look for if a young person is in trouble/ more vigilance with young people’ ‘More aware of MASH’ ‘Gained a different perspective and insight when dealing with teenagers who come to my unit with injuries from risky behavior’ ‘Speak more to the child /young person than the parents /carers (where possible)’ (Core Safeguarding Refresher)
‘Use more assessment tools’ ‘More aware of what to do for SOS conference’ ‘Better equipped to explain / implement process to parents’ ‘Ensure that support networks are considered in planning process for conference’ ‘Be able to participate in SOS meeting / conference’ ‘Better prepared to support and advise staff’ (Signs of Safety Conference Training)
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3.2 An example of good practice – follow up evaluation:
Your Homes Newcastle held focus groups as follow up to evaluate safeguarding training
within their organization. For the outline of the focus groups see appendix 7. Other
information taken from these groups could be used to improve their own single agency
training. Some examples from the focus groups of how and where safeguarding training
was used:
Better use of recognising signs of abuse
Call centre experience needed for me as all of my communication is by telephone
I work in Admin Team I have not used the training I have had but after the session today
I feel I have more of an idea of how I could use the training
On a daily basis now and in my personal life
Raising with staff in their 1-2-1s now as a manager so I am aware of issues regarding
Safeguarding in the team
Following the training I attended a community event in Byker on a personal basis and
alerted the Police as I noticed two children who were quite small and not accompanied
by an adult.
I have used the training in my job role already as I have spoken to my Manager and the
CPN Nurse at my office to clarify what I should do
4. What do we need to do to improve?
Strengthen links with Adult Safeguarding Board via
o Prepare a joint training programme for 2016/2017
o Through a joint SE training plan
o Introduce Safeguarding Adult Courses as part of the e-learning Virtual College
License
Embed SE in all core training courses at an appropriate level
Targeted briefings around SE for small businesses (Group F of joint SE training plan)
Review all courses in light of WT 2015
Review ‘Terms of Reference’ for the trainers group
Improve publicity around e-learning particularly within schools
Agree re-introduction of the following courses into the programme via the Learning and
Development Committee
o Neglect
o Physical Injury
o Emotional Abuse
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Appendix 1 – Contents of NSCB course programme
Last financial year Previous two financial years
CORE COURSES 2014/2015 2013/2014 2012/2013
1 Briefing Yes Yes Yes
2 Briefing for Adults and Children Yes New
3 Foundation Replaced by (6,7 & 8) Yes – beg year
4 Group A Replaced by (6,7 & 8) Yes – beg year
5 Group B Replaced by (6,7 & 8) Yes – beg year
6 Level 1 Yes Yes New – end year
7 Level 2 Yes Yes New – end year
8 Level 3 Yes Yes New – end year
9 Refresher Yes Yes Yes
10 Strategic managers Yes New
11 Effective record keeping Yes Yes Yes
7 8 7
CPD COURSES 2014/2015 2013/2014 2012/2013
1 Training for trainers Yes Not taken up Yes
2 Neglect Yes
3 Emotional Abuse All cancelled
4 Physical Injury All cancelled
5 Working within child protection conferences Replaced by (16) Yes
6 Impact parental mental health Yes Yes Yes
7 Substance misuse effect on children All cancelled
8 Children with disabilities Yes
9 MAPPA Yes
10 Serious case review workshops Replaced by (14) Yes
11 Awareness sexual exploitation via DVD’s and then incorporating into refresher training Yes New
12 Child death review briefing New
13 Vulnerability risk management procedures for YP New
14 Case Review Workshops including Appreciative Inquiry New
15 SCARPA ‘Sexual exploitation / Missing C&YP’ Yes New
16 Working within SOS Conferences New
17 Disguised Compliance New
18 Multi Agency Screening Hub (MASH) briefings New
19 Trafficking New
8 6 11
E-Learning Children’s Courses 2014/15 2013/2014 2012/2013
1 Awareness of Child Abuse and Neglect (6 versions available) Yes Yes Yes
2 Safeguarding Children Refresher Yes Yes Yes
3 Awareness of Domestic Violence Yes Yes Yes
4 The effects of parental substance use on children Yes Yes Yes
5 Safeguarding children from abuse by sexual exploitation Yes Yes Yes
6 Safeguarding children with disabilities Yes Yes Yes
7 Child development Yes Yes Yes
8 Information sharing Yes Yes Yes
9 An introduction to integrated working Yes Yes Yes
10 Collaborative Working; A Whole Family Approach New
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Appendix 2 - Organisations who contributed staff hours to deliver the training programme on behalf of the NSCB Last financial year Previous two financial years
2014 / 2015 2013 / 2014 2012 / 2013
No.
of tr
ain
ers
No.
se
ssio
ns t
rain
ed
%a
ge
of
tota
l
No
. o
f tr
ain
ers
No.
se
ssio
ns t
rain
ed
%a
ge
of
tota
l
No.
of tr
ain
ers
No.
se
ssio
ns t
rain
ed
%a
ge
of
tota
l
Adult Services
1
3
1.6%
1
2
1%
Local Authority Workforce Dev.
3
29
15.6%
4
31
21%
5
31
20%
Children’s Social Care (CSC)
5
16
8.6%
4
5
4%
4
10
7%
Children’s Safeguarding Standards Unit (CSSU)
2
18
9.6%
3
5
4%
6
24
15%
Children North East (CNE)
2
2
1%
2
5
4%
1
4
3%
Clinical Commissioning Group (CCG)
1
1
<1%
Education (ED)
1
3
2%
2
5
3%
Further/Higher Education (FHE)
1
3
1.6%
1
3
2%
1
6
4%
Local Authority Other
6
16
8.6%
2
8
5%
1
1
<1%
Newcastle Safeguarding Children Board (NSCB) Training and Development Officer (FT)
1
59
31.8%
1
48
33%
1
41
27%
Northumberland Tyne and Wear Trust (NTW)
2
2
1.8%
2
4
3%
2
4
3%
Newcastle upon Tyne Hospitals (NUTH)
7
19
10.1%
7
20
14%
9
22
14%
Police
2
4
3%
Youth Offending Team (YOT)
1
3
1.6%
1
3
2%
2
6
4%
Commissioned/External
3
10
5.4%
1
3
2%
Your Homes Newcastle
2
5
2.7%
TOTALS 36 185 100% 33 145 100% 34 154 100%
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Appendix 3 - Attendance at multi agency courses
Last financial year Previous two financial years
2014/2015 2013/2014 2012/2013
2014/2015 No. attended
Overall %age
Ranking No. attended
Overall %age
Ranking No. attended
Overall %age
Ranking
NUTH 253 21.1% 1 118 15.1% 2 134 15.7% 2
Childrens Social Care 220 18.4% 2 55 7.0% 5 90 10.5% 4
Voluntary Sector 171 14.2% 3 101 12.9% 3 95 11.1% 3
Childcare/Early years/Play 165 13.7% 4 245 31.3% 1 224 26.2% 1
YHN/Housing 59 5.0% 5 14 1.8% 11 26 3.0% 8
General Practice (GP’s) 45 3.7% 6 82 10.5% 4 64 7.5% 6
Childminders 44 3.7% 7 33 4.2% 7 N/A N/A N/A
Sure Start/Children's Cen. 35 3.0% 8 9 1.1% 13 15 1.8% 10
Probation 33 2.7% 9 3 0.3% 16 32 3.7% 121
Further/Higher Education 32 2.7% 10 7 0.9% 14 1 0.1% 13
Private 26 2.2% 11 22 2.8% 8 64 7.5% 6
Fostercarers 22 1.9% 12 17 2.2% 10 N/A N/A N/A
YOT 21 1.7% 13 1 0.1% 17 3 0.4% 12
Schools/Connexions 21 1.7% 13 36 4.6% 6 14 1.6% 11
Other 15 1.2% 15 N/A N/A N/A N/A N/A N/A
NTW 13 1.1% 16 20 2.6% 9 73 8.5% 5
Local Authority Other 12 1.0% 17 13 1.7% 12 19 2.2% 9
Adult Services 11 1.0% 18 7 0.9% 14 1 0.1% 13
Police N/A N/A N/A N/A N/A N/A 1 0.1% 13
TOTALS 1,198 100% 783 100% 856 100%
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Appendix 4- Number of core courses delivered, attendances and course cancellations: The total number of core courses delivered has risen over the past three years however the growth area has come from requests for single agency courses. Similarly Attendance figures are showing increases from single agency courses. There have been less courses cancelled in 14/15 as opposed to previous years.
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Appendix 5 - Number of CPD courses delivered, attendances and course cancellations: Last year the number of CPD courses reduced significantly as courses were cancelled due to low take up, which was a pattern that had been developing over the last two years. This year shows an increase in courses being run due to careful management. This year there have also been some significant increases in elearning courses being completed partly due to improvements in accessability.
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Appendix 6 - Organisational detail regarding completions of the CSE e-learning module:
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Appendix 7
Safeguarding Children Focus Group Sessions DATES & VENUE TBC Max 16 Staff
Time Activity Responsible
9.30 Arrival, registration sheets DD
9.35 Welcome, Housekeeping, Outline of session:
MW/DD
9.45 – 10.00
Assessment to be given out and completed by delegates to recap on the e learning level 1 and also level 2 face to face safeguarding training
The delegates will be advised the assessment is anonymous. They will complete the assessment and it will be handed in.
MW/DD
10.00 – 10.15
Answers – A blank assessment will be handed out and the delegates can complete the assessment with the answers given out.
MW/DD
10.15 – 10.45 In groups to be given four scenarios each. The groups will work through
each scenario listing what they think the correct course of action should be.
(Need approx. 10 scenarios) The groups will also be discussing whether there is HARM or NO HARM.
MW/DD
10.45 – 11.00
Groups feeding back on scenarios. MW/DD
11.00 – 11.10
Break
11.10 In groups delegates will rotate around the room answering the following questions which will be listed on flip chart paper. The groups will rotate. The questions listed on the flip chart will be as follows:
What do you think we could add to the safeguarding children training to improve it?
How have you used the training?
Do you need any further support regarding safeguarding? If so what?
MW/DD
11.40 What is happening and what is available to YHN staff regarding the intranet on safeguarding:
Safeguarding page
Domestic abuse section – including domestic abuse policy for staff and domestic abuse champions
Domestic abuse forum
E learning available on virtual college
Policies
Forms
DD
11.50 Summary & close
Staff to be advised that feedback will be given on the information gathered in these sessions.