objectivity or subjectivity - owning your bias and interactions - natalie warnert agile2016
TRANSCRIPT
@nataliewarne
rt
OBJECTIVITY OR SUBJECTIVITY?
OWNING YOUR BIAS & INTERACTIONSNatalie Warnert – #Agile2016
@nataliewarne
rtNatalie Warnertwww.nataliewarnert.com@nataliewarnert
@nataliewarne
rt Teams are diverse entities formed by the individual and collective experiences of their members.
Some experiences and associated baggage are readily apparent; others are not.
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THIS LEADS TOINTERACTIONALBAGGAGE
@nataliewarne
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MY INSPIRATION #WOMENINAGILE
Intimidation from a lack of diversityMen: 3%Women: 9%
Why are you less involved in the agile community than you would like to be?
@nataliewarne
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MY INSPIRATION #WOMENINAGILE
Intimidation from a lack of diversityMen: 3%Women: 9%When you think of women specifically, why do you think they are less involved in the agile community?Intimidation from a lack of diversityMen: 60%Women: 33%
Why are you less involved in the agile community than you would like to be?
@nataliewarne
rt What do these words mean to you?
Prejudice
Stereotype
Perception Judgement
Bias
Subjective
Objective
Cognitive
Implicit
TERMDEFINITION
@nataliewarne
rt What do these words mean to you?
Prejudice
Stereotype
Perception Judgement
Bias
Subjective
Objective
Cognitive
ImplicitDefinitions get blurred
TERMDEFINITION
@nataliewarne
rtJudgement:An opinion or conclusion
Subjective:Based on or influenced by personal feelings, tastes, or opinions
Objective:Not influenced by personal feelings or opinions in considering and representing facts
WHAT IS JUDGEMENT?
@nataliewarne
rtPrejudice:Perceived opinion that is not based on reason or actual experience
Stereotype:A widely held but fixed and oversimplified image or idea of a particular type of person or thing
Perception:A way of regarding, understanding, or interpreting something; a mental impression
WHAT INFLUENCES JUDGEMENT?
@nataliewarne
rtBias:Prejudice in favor or against one thing, person, or group compared with another, usually in a way considered to be unfairExplicit:Attitudes or beliefs that one endorses at a conscious level
ImplicitSubtle judgement or behavior cognitive processes often operating at a level below conscious awareness
JUDGEMENTS FORM BIASES
@nataliewarne
rt Individuals create their own social reality from their perception of the input
-Wikipedia
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@nataliewarne
rtwhat does thismean for teams?
@nataliewarne
rt
diverseindividual
experiences and interactions
leadto diverse team experiences and interactions
@nataliewarne
rtbagga
gecollected through these interactions and
experiences
influencesperceptions, behaviors, judgements.
team normsthat result are directly
affected
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IT’S AWKWARDTO ADDRESS
@nataliewarne
rtPERSONAL ACTIVITY
What are some inaccurate perceptions people have made
about you?
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WHAT DOES SOCIETY PERCEIVE
SOFTWAREDEVELOPER
SOFTWARE TESTER
PROJECT MANAGER
MANAGER.
MOST POPULAR IMAGE (PERSON) BY SEARCH TERM
@nataliewarne
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WHAT DOES SOCIETY PERCEIVE
FEMALESOFTWAREDEVELOPER
FEMALESOFTWARE TESTER
FEMALEPROJECT
MANAGER
FEMALEMANAGER.
MOST POPULAR IMAGE (PERSON) BY SEARCH TERM
@nataliewarne
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THESE IMAGESSAY A LOT
@nataliewarne
rtWE SAY
WE WANTdiverse teams
WEWANTeffective interactions
BUT WEIGNOREour different experiences, emotions, and societal pressures that lead us to interact with each other differently
@nataliewarne
rthow do weown our interactions?
@nataliewarne
rtby admittingwe havebiases
@nataliewarne
rt In every human interaction there is an emotional aspect – what people are feeling, attitudes based on past experience that are shaping their perceptions.- Closing the Interaction Gap
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BEHAVIORS AVOIDANCE CREATES“Past histories of poor interaction between groups can breed resentments that are difficult to overcome. Even positive emotions can get in the way of effective interaction. People or groups who like and respect each other may hesitate to speak up about problems or share their ideas for fear of offending the other party and upsetting the relationship.”
Defensiveness – natural reaction is to defend your position – your style of working has created success in the past so the problem must be with the other people. – It’s easier to see in others than ourselves
-Closing the Interaction Gap
@nataliewarne
rtFOUR FATAL FLAWS
TOWER OF BABELFailing to create a shared language around interactionTHE GRAVITY OF HABITUnderstanding the power of group normsONE AND DONEFailing to transfer skills from theory to reality
HEAD OVER HEARTIgnoring the impact of emotions and defensiveness
Closing the Interaction Gap
@nataliewarne
rtCOHESION
CONFORMITY
CONVERGENCE
UNDERSTANDING GROUP NORMS
Is the group conforming around norms that work against effective interaction?
Closing the Interaction Gap
@nataliewarne
rtTHIS ALL LEADS TO
BIASED INTERACTIONS
GROUP NORMS
SOCIETY EXPERIENCE
PERCEPTION
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ACTIVITY10 MINUTES
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UNDERSTANDING PERSONAL BIAS1. Look at a belief you hold strongly2. Identify the reasons for it3. Understand and recognize your right to
your belief4. Identify reasons for different beliefs and
approaches5. Understand and recognize that people
who have different beliefs have the same rights
6. Be willing to integrate other people’s information as well as ours into our approach to helping
7. Understand how this belief influences your behaviors and interactions
8. How will you remain self aware of this influence
@nataliewarne
rtWE HAVE A RIGHTTO BELIEVE WHAT WE WANT
-JUDGEMENTS-STEREOTYPES-PREJUDICE-BIAS
@nataliewarne
rtWE DO NOT HAVE A RIGHTTO TREAT OUR TEAMMEMBERS UNFAIRLY
BECAUSE OF OUR BELIEFS OR PRESS OUR BELIEFS ON TO OTHERS
@nataliewarne
rtWE DO NOT HAVE A RIGHTTO TREAT OUR TEAMMEMBERS UNFAIRLY
BECAUSE OF OUR BELIEFS OR PRESS OUR BELIEFS ON TO OTHERS
WE MUST PREVENT THE JUDGEMENT FROM BECOMING A BIAS-CHARGED INTERACTION, REACTION, OR BEHAVIOR
@nataliewarne
rtit is hardto beself-aware
@nataliewarne
rtWHAT CAN WE CHANGE?
Get to know people who buck or break your stereotypes and judgementsLearn about the roots of stereotypes, judgements, and bias in your own lifeLeave processing time or retrospect on personal thought processes
Practice self-awareness and emotional intelligence
@nataliewarne
rtWHAT CAN WE CHANGE? CTA!
How will you measure growth?
What are your goals for future interactions?
What does improvement and success look like?
Formulate a plan with specific actions and timelines
@nataliewarne
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WHAT DID IDO?
@nataliewarne
rtKEY TAKEAWAYS
IDENTIFYPersonal bias (implicit or explicit), judgements, and understand the roots
ACCEPTThat you have the right to believe what you want
MONITORHow we interact with others in spite of or because of our bias and create an action plan to improve
@nataliewarne
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THANKSFOR
COMINGwww.nataliewarnert.co
m@nataliewarnert