ocp booklet june 2015

Office Careers Program Information Booklet Tarrant County College Community & Industry Education Northeast Campus

What is the Office Careers Program?

The Office Careers Program (OCP) is a series of self-directed courses designed to help individuals prepare for entry-level employment or to improve business and office technology skills. The program consists of a number of business and office technology courses. Course descriptions including prerequisites are listed at the end of this document.

When Can I Start?

You can start your class as early as one week after you visit with Community & Industry Education Services. Successful students attend a minimum of six hours per week, two days per week, but you may choose to attend more frequently if you like.

When is the Lab Open for Classes?

The classes meet Monday through Thursday at our instructional labs located on Northeast Campus in Hurst or at the Haltom City Northeast Center in Haltom City. Lab hours of operation are shown in the table below:

Page 1 of 16

Northeast Campus Library Haltom City Northeast Center

Mornings 9 – noon 9 – noonAfternoons 1 – 4 p.m. 1 – 4 p.m.

Evenings 5:30 – 8:30 p.m. 5:30 – 8:30 p.m.

of 16


How Do I Learn in a Lab?

The program is designed for those students who can work on their own with occasional help. There is always an instructor in the classroom to orient students to the classes, assist the students with any questions or problems and to help keep students on track to completion. Each course has a specific set of objectives that students must master for course completion. Some courses have prerequisite skills or courses required.

Coursework is provided in the form of workbooks and hands-on projects students can work through on their own. The instructor will provide a syllabus of assignments and a general work schedule for each student. Students must complete all assignments and pass an exam before receiving a certificate for the course. This may be in the form of completed projects or an end-of-course exam.

Students may select individual courses in which they need to develop or sharpen skills, or we offer career certifications that designate courses necessary for a particular job function. Certifications do have specific requirements of students and are outlined in this booklet.

How Can the Office Careers Program Help Me?

It is difficult to get ahead without basic office and computer skills. This program is designed to help you acquire those skills. You can develop proficiency in the popular Microsoft Office Applications and many other areas including customer service and business communication. You will learn to apply those new skills to real office situations, learn when to use specific computer applications and improve your keyboarding speed and accuracy. In addition, you can earn specialized certificates in office related occupations.

You can also sharpen your business professional skills with courses such as Business Communication, Conflict Resolution and Customer Relations, or you may prepare to work in a medical office with courses like Computers in Health Care and Essentials of Medical Terminology.


Specialized Certificates – Programs of Study

You can earn specialized certificates in the following offices occupations:

Office Assistant I Office Assistant II Administrative Assistant I Administrative Assistant II Medical Secretary Accounting Technician I Accounting Technician II Office Assistant – Human Resources

Requisite (Required) Courses

Required courses for each certification are listed in the enclosed tables. All courses listed must be completed to earn the certificate. Certain courses have prerequisites before a student can enroll. Certain introductory classes may be tested out of through an exemption test. Those are listed under Exemption Testing and Prerequisite Courses.

Page 3 of 16

of 16


Elective Courses

Additional (elective) courses allow students to increase knowledge of specialized skills. These may include additional OCP classes or traditional face-to-face classes. Some such classes that increase specialized skills include:

Discuss these opportunities with your OCP instructor or the OCP coordinator to include them in your certificate plan.

Exemption Testing and Prerequisite Courses

Exemption Testing

Students typically enroll in a Computer Competencies section (CSCX-1300) to test out of the following basic classes:

Computer Basics – ITSC-1010 Computer Concepts – ITSC-1012 Keyboarding I – POFT-1010

You may take as many tests as you like for the fee of $28 during this three-hour session. Testing is limited to regularly scheduled lab hours.

Prerequisite Courses

Windows, Beginning (ITSC-1006) - Windows, Beginning course is a prerequisite to all courses in which the exercises or the exam are to be completed on the computer.

TuitionCourse Title OCP Face-to-Face

ACNT-1002 Accounting/Bookkeeping, Beginning n/a $106ACNT-1041 Accounting/Bookkeeping, Intermediate n/a $106ACNT-1001 Accounting/Bookkeeping, Beginning $103 n/aACNT-1002 Accounting/Bookkeeping, Intermediate $103 n/aACNT-1091 Principles of Payroll Accounting n/a $120ACNT-1010 QuickBooks Accounting $94 $125ACNT-1054 QuickBooks Accounting II $94 n/aITSW-1003 Photoshop I n/a $198ITSW-1003 Photoshop II n/a $198DFTG-1091 AutoCAD, Beginning n/a $226RELE-1002 Principles of Real Estate I n/a $114RELE-1039 Principles of Real Estate II n/a $114

of 16


Therefore, only the following courses do not require Windows, Beginning as a prerequisite.

Introduction to Customer Service – BUSG-1005 Accounting/Bookkeeping I and II – ACNT-1001 and ACNT-1002 Essentials of Medical Terminology – HPRS-1006 Human Resource Management – HRPO-1000

Office Assistant I and II – The Office Assistant certificates are cumulative. Each certificate is a prerequisite of the next. A passing grade on the exemption test satisfies the requirement for Computer Basics, Computer Concepts and/or Keyboarding I.

Administrative Assistant I and II – Office Assistant certificates 1 and 2 are prerequisites of starting the administrative assistant certificate. The Administrative Assistant certificates are cumulative. Each certificate is a prerequisite of the next. Office Procedures (POFT-1093) is a capstone exercise, testing all skills from all previous courses. All courses must be completed before a student can enroll in Office Procedures (POFT- 1093).

Accounting Technician - The Accounting Technician certificates are cumulative.Each certificate is a prerequisite of the next. A passing grade on the exemption

test satisfies the requirement for Computer Basics, Computer Concepts and/or Keyboarding I.

Medical Secretary – Medical Records Maintenance (POFM-1006) is the last class before taking Medical Secretary Clinical (POFM-1091). All other classes listed are prerequisites of Medical Records Maintenance (POFM-1006). The Medical Secretary Clinical (POFM-1091) is a capstone exercise, testing all skills from all previous courses. All courses must be completed before a student can enroll in Medical Secretary Clinical (POFM-1091).

Criminal Offenders Record Inquiry, a Sexual Offenders Record Inquiry and Drug Testing

To complete Medical Secretary Certificate, students must also pass a Criminal Offenders Record Inquiry (CORI), a Sexual Offenders Record Inquiry (SORI), and a drug test. Finger printing is not required. Students cannot participate in the Medical Secretary Clinical (POFM-1091) without a passing (CORI), (SORI) and drug test. These must be completed and passed in order to complete the Medical Secretary Certificate.

Credit for Prior Learning

No credit for prior learning is accepted in the Office Careers Program. Students are welcome to attempt the exemption tests by scheduling and enrolling in a Computer Competencies section.

of 16


Completion Certificates

Upon completion of individual courses, students are awarded a Continuing Education certificate of completion for the corresponding Continuing Education Units (CEUs).

Upon completion of all required courses for a program of study, students are awarded a certificate of program completion stating the specific program of study completed.

Students may request reprints of course certificates or program completion certificates through the Community & Industry Education Services office at any time. Transcripts are not created. Unofficial Transcripts are available through WebAdvisor. Ask your instructor for instructions to login and obtain this.

Community & Industry Education Services Refund PolicyThe information supplied in this schedule is based upon conditions at the time of printing, and all listed fees are subject to change without notice. Refunds are available to students who make their request in person at the Office of the Registrar.

A 100 percent refund will be given if the student meets one of the following criteria:

1.

2.

The course is cancelled by the College.

The student drops on or before midnight of the first day of class.An 80 percent refund will be given if the student meets the following criterion:

The student drops before midnight of the second business day following the first day of class.

Refunds are automatically processed for classes cancelled by the College. For all other classes refunds are made in compliance with the Refund Policy to students who officially withdraw in person at the Office of the Registrar.

All refunds take approximately four to six weeks to be processed and mailed.


Career OutlookPlease see the Occupational Outlook Handbook at http://www.bls.gov/oco/ for

specific occupational information. Some applicable occupational outlooks may include:

Secretaries and Administrative Assistants - http://www.bls.gov/ooh/office-and- administrative-support/secretaries-and-administrative-assistants.htm

Bookkeeping, Accounting and Auditing Clerks - http://www.bls.gov/ooh/office-and- administrative-support/bookkeeping-accounting-and-auditing-clerks.htm

Medical Secretaries - http://www.bls.gov/ooh/office-and-administrative- support/secretaries-and-administrative-assistants.htm

Human Resources Assistants - http://www.bls.gov/OES/current/oes434161.htm

Information Clerks - http://www.bls.gov/ooh/office-and-administrative- support/information-clerks.htm

Students should also explore these occupations through the Career Coach on the TCC website at https://tccd.emsicareercoach.com/.

If you are considering office technology training for a career or for personal skills improvement, call or write today!

Page 7 of 16

http://www.bls.gov/oco/


















http://www.bls.gov/ooh/office-and-administrative-support/secretaries-and-administrative-assistants.htm













































































http://www.bls.gov/ooh/office-and-administrative-support/bookkeeping-accounting-and-auditing-clerks.htm






























































































































































http://www.bls.gov/OES/current/oes434161.htm
































http://www.bls.gov/ooh/office-and-administrative-support/information-clerks.htm






























































https://tccd.emsicareercoach.com/

























of 16


- Specialized Certificate

Programs -

Office Assistant Certificate

* Entry level computer classes are not taught in the Office Careers Program because they do not lend themselves to self-directed instruction. These courses are offered through our regular continuing education program as instructor-led classes. See our current CE schedule for when these classes are being offered next. It is also possible to test out of these courses if you are confident that you meet the course objectives.

Standards for Keyboarding Classes

Certificate Course # Title Hours Cost

Office Assistant I

ITSC-1010 Computer Basics* or equivalent experience

16 $109.00

ITSC-1012 Computer Concepts* or equivalent experience

16 $109.00

POFT 1010 Keyboarding I 25 $83.00ITSC 1006 Windows, Beginning 15 $90.00POFI 1024 Word, Beginning 20 $94.00ITSW 1022 Excel, Beginning 20 $94.00POFT 1023 Records Management 15 $58.00

Estimated total for tuition (Additional cost for books

and online license)

127 $637.00

Office Assistant II

Prerequisites: Office Assistant

I

POFT 1093 Keyboarding II 25 $83.00ITSW 1046 Excel, Intermediate 20 $94.00POFI 1042 Word, Intermediate 20 $94.00BUSG 1005 Intro. Customer Service 10 $45.00


and online license)

75 $316.00

Passing Scores Timed Writing

SPEED (GWPM)

ERRORS

Keyboarding I 3 minutes 25 gwpm 3 or less

Keyboarding II 3 minutes 40 gwpm 3 or less

of 16


Administrative Assistant Certificates

NOTE: The Office Assistant Certificates levels 1 and 2 are prerequisites for beginning this certificate program.

Certificate Course # Title Hrs Cost

Administrative Assistant I

Prerequisites: Office Assistant Certificate

I and II

Keyboarding Proficiency, 40 gwpm

ITNW 1007 Internet Concepts 16 $98.00ITSW 1037 PowerPoint, Beginning 20 $94.00ITSW 1053 Access, Beginning 20 $94.00POFT 1004 Business Communications 20 $60.00ITSW-1030 Outlook 20 $94.00


and online license)

96 $440.00

Administrative Assistant II

Prerequisites: Administrative

Assistant I Certificate

Keyboarding Proficiency, 50 gwpm

ITSW 1055 Access, Intermediate 20 $94.00POFI 2037 Word, Advanced 20 $94.00ITSW 1041 PowerPoint, Advanced 20 $94.00GRPH-1002 Publisher 20 $94.00POFT 1093 Office Procedures 30 $108.00


and online license)

110 $484.00

of 16


Accounting Technician Certificates

* Entry level computer classes are not taught in the Office Careers Program because they do not lend themselves to self-directed instruction. These courses are offered through our regular continuing education program as instructor-led classes. See our current CE schedule for when these classes are being offered next. It is also possible to test out of these courses if you are not sure you meet the requirements of passing those course objectives.


Certificates Course # Title Hrs Cost

Accounting Technician I

ITSC-1010 Computer Basics* or equivalent experience

16 $109.00

ITSC-1012 Computer Concepts* or equivalent experience

16 $109.00

ITSC-1006 Windows, Beginning 15 $90.00POFT 1010 Keyboarding I 25 $83.00ACNT 1001 Accounting/Bookkeeping I 40 $103.00TECM 1091 Business Math 25 $103.00ITSW1022 Excel, Beginning 20 $94.00


and online license)

157 $691.00

Accounting Technician II

Prerequisites: Accounting Technician I Certificate

ACNT 1002 Accounting/Bookkeeping II 40 $103.00POFT 1093 Keyboarding II 25 $83.00ITSW-1053 Access, Beginning 20 $94.00ITSW 1046 Excel, Intermediate 20 $94.00ACNT-1010 QuickBooks 20 $94.00

Estimated total for tuition (Additional cost for book and

online license)

125 $468.00


SPEED (GWPM)

ERRORS



of 16


Medical Secretary Certificate

Additional requirements include passing a national background check and drug test prior to the clinical. Fee for national background check and drug test is $68.

* CPR classes are not taught in the Office Careers Program because they do not lend themselves to self- directed instruction. These courses are offered through our regular continuing education program as instructor-led classes. See our current CE schedule for when these classes are being offered next.

Clinical will be scheduled and coordinated through the Community & Industry Education Office. Upon successful completion of the entire Medical Secretary Certificate program, the student will be awarded a certificate of completion from Tarrant County College and be eligible to sit for the National Healthcareer Association’s certification exam to become a Certified Medical Administrative Assistant (CMAA).


Course # Title Hrs Cost

POFT 1010 Medical Office Keyboarding I 25 $83.00HPRS 1006 Essentials of Medical Terminology 24 $140.00POFT 1093 Word Processing – Medical 30 $94.00HITT 1011 Computers in Health Care 48 $198.00

TECM 1091 Business Math 25 $103.00BUSG 1005 Intro. Customer Service 10 $45.00EMSP-1019 CPR for Healthcare Providers* 8 $38.00POFM 1006 Medical Records Maintenance 40 $182.00POFM 1091 Medical Secretary Clinical (includes

uniform and name badge)112 $416.00

Estimated total for tuition (Additional cost for books, background

check, and drug test)

322 $1,299.00


SPEED (GWPM)

ERRORS

Medical Office Keyboarding I 3 minutes 25 gwpm 3 or less

Word Processing – Medical 3 minutes 40 gwpm 3 or less

of 16


Office Assistant – Human Resources


Course # Title Hrs Cost

POFT-1010 Keyboarding I 25 $83.00ITSC-1006 Windows, Beginning 15 $90.00

HRPO-1000 Human Resource Mgmt. 20 $75.00ITSW-1030 Outlook 20 $94.00POFI-1024 Word, Beginning 20 $94.00ITSW-1022 Excel, Beginning 20 $94.00BUSG-1005 Intro. Customer Service 10 $45.00POFT-1093 Office Procedures 30 $108.00

Estimated total for tuition (Additional cost for books and online

license)

160 $683.00


SPEED (GWPM)

ERRORS



of 16


Course Descriptions

Computer Basics (ITSC 1010) – Overview of personal computer systems includes introduction to computer hardware, software and the everyday use of computers. This course is designed for those who have had little or no experience with a computer.

Emphasis is on the basic understanding of the microcomputer, the components, operating system and common applications. Textbook(s) required. 1.6 CEUs. Tuition:

$109.00

[NOTE: This course is not part of the self-directed program; it is an instructor-led course that is a prerequisite to OCP computer courses for those with limited computer experience.]

Computer Concepts (ITSC 1012) – If you have some experience with a computer and know how to manipulate a mouse, this may be the course for you. It is a study of computer systems and their uses in today’s business communities. Textbook(s) required. Prerequisites: Computer Basics or mastery of objectives in ITSC 1010. 1.6 CEUs. Tuition: $109.00

[NOTE: This course is not part of the self-directed program; it is an instructor-led course that is a prerequisite to OCP computer courses for those with limited computer experience.]

OCP: Access, Beginning (ITSW 1053) – Introduces students to Access for Windows software. Emphasis is on creating, editing, storing and printing databases. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Access, Intermediate (ITSW 1055) – Instruction in data validation, data manipulation, browsing through records, record selection and query, industry and sorting. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Access, Advanced (ITSW 2047) – This course offers instruction in advanced concepts of relational database management, hierarchical models, network models, relational models, table merging, relational capabilities, report generation, security features, data file transfer, graphics support and macro commands. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Bookkeeping I (ACNT 1001) – Emphasizes understanding of complete accounting cycle, preparing financial statements and bank reconciliation. Textbook(s) required. 4.0 CEUs. Tuition: $103.00

OCP: Bookkeeping II (ACNT 1002) – Further develops bookkeeping skills to prepare the student to utilize special journals and ledgers in completing the accounting cycle.

Textbook(s) required. Prerequisite: Bookkeeping I. 4.0 CEUs. Tuition: $103.00

of 16


OCP: Business Communication (POFT 1004) – Emphasis on the basic elements of composition. Help in using the rules of grammar, in expressing clear and correct sentences and in developing skills for composing business correspondence; Textbook required. 2.0 CEUs. Tuition: $60.00

OCP: Business Math (TECM 1091) – The course begins with a review of the four basic math functions, decimals and fractions. Additional chapters will cover understanding, recording and computing bank records, payroll records, commission, interest and discounts. Textbook(s) required. 2.5 CEUs. Tuition: $103.00

OCP: Computers in Health Care (HITT 1011) – Introduction to the concepts of computer technology related to health care and the tools and techniques for collecting, storing and retrieving health-care data. 4.8 CEUs. Tuition: $198.00

OCP: Essentials of Medical Terminology (HPRS 1006) – A study of common medical terminology, word origin, structure and application. (This course will not qualify as the prerequisite to Medical Coding.) 2.4 CEUs. Tuition: $140.00

OCP: Excel, Beginning (ITSW 1022) – Introduces students to Excel for Windows software. Emphasis is on creating, editing, storing and printing spreadsheets and appropriate formatting commands. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Excel, Intermediate (ITSW 1046) – Instruction in moving and copying cell contents; sorting; mathematical, statistical, and financial functions; date and time arithmetic; report generation; and built-in graphics support. Textbook required. 2.0 CEUs. Tuition:$94.00

OCP: Excel, Advanced (ITSW 2049) – Introduces students to additional Excel applications. Emphasis on graphs, problem solver, database, and sort/query features. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Human Resource Management (HRPO 1000) – Introduction to the theory, practice and law of human resource management. Textbook(s) required. 2.0 CEUs. Tuition:$75.00

OCP: Internet Concepts (ITNW 1007) – Introduction to the Internet including email, home page and how to perform basic research to address company/business needs. Use hands-on practice to learn browser basics, using email, real-time communication, searching for information, downloading files and about browser security. Prerequisites: It is expected that the student will have a basic knowldege of the use of a desktop computer and of the Microsoft Windows interface. Textbook Required. 1.6 CEUs.Tuition: $98.00

of 16


OCP: Introduction to Customer Service (BUSG-1005) – General principles of customer service, including skills, knowledge, attitudes and behaviors. Textbook(s) required. 1.0 CEUs. Tuition: $45.00

OCP: Keyboarding I/Medical Office Keyboarding I (POFT 1010) – Introduction to basic keyboarding skills and knowledge; technique in basic machine operation; emphasis on touch typing for accuracy and speed. Textbook(s) required. 2.5 CEUs. Tuition: $83.00

OCP: Keyboarding II (POFT 1093) – Continued development of skills and techniques applicable to production typing. Prerequisite: Keyboarding I or three minute timed writing of 25 words per minute with three or fewer errors. Textbook(s) required. 2.5 CEUs. Tuition: $83.00

OCP: Medical Records Maintenance (POFM 1006) – Presentation of procedures related specifically to the medical office including insurance, financial records, scheduling appointments, mailing procedures, written communications and medical terminology. Textbook(s) required. Recommended prerequisite: HPRS-1006 Essentials of Medical Terminology. 4.0 CEUs. Tuition: $182.00

OCP: Medical Secretary Clinical (POFM 1091) – Practical, general workplace training supported by an individualized learning plan developed by the employer, college and student. 11.2 CEUs. Tuition: $416.00

OCP: MS Publisher (GRPH 1002) –Fundamentals of desktop publishing software; including terminology, advantages and capabilities. 2.00 CEUs. Tuition: $94.00

OCP: Office Procedures (POFT 1093) – Designed to prepare the student for performing in the business office. Textbook(s) required. 3.0 CEUs. Tuition: $108.00

OCP: Outlook (ITSW 1030) – An introduction to e-mail and calendaring software as a desktop information management tool. Textbooks(s) required. 2.0 CEUs. Tuition: $94.00

OCP: PowerPoint, Beginning (ITSW 1037) – Introduces students to PowerPoint for Windows software. Emphasis is on creating, editing, storing and printing presentations. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: PowerPoint, Advanced (ITSW 1041) – Extend your knowledge of PowerPoint by creating even more spectacular presentations. Textbook(s) required. 2.0 CEUs. Tuition:$94.00

OCP: QuickBooks Accounting (ACNT 1010) – Custom design your accounting system using QuickBooks software to set up and record transactions for small business. Learn program parameters, maximum accounts and company's user-specified accounts; department jobs, number of open months, maximum fiscal periods, program control,

of 16


error handling, automatic budget updates, reversing entries recurring entries, flexible month ends and user-specified growth rates. Textbook(s) required. Prerequisite: Windows, Beginning and knowledge of business bookkeeping. 2.0 CEUs. Tuition: $94.00

OCP: QuickBooks Accounting II (ACNT-1054) – Focus on accounting software, including general ledger, accounts receivable, accounts payable, data transfer, integration and report generation. Textbook(s) required. Prerequisite: QuickBooks Accounting. 2.00 CEUs. Tuition: $94.00

OCP: Records Management (POFT 1023) – This course will teach the student how to appropriately file and index personal and business names, institutions and organizations. Subject, numeric and geographic filing will also be covered. Textbook(s) required. 1.5 CEUs. Tuition: $58.00

OCP: Windows, Beginning (ITSC 1006) – Introduces the student to Microsoft Windows software. Emphasis is on file management, program management and accessory programs. Textbook(s) required. 1.5 CEUs. Tuition: $90.00

[NOTE: This course is also available outside of the OCP as an instructor-led course. Tuition: $135.00]

OCP: Word I (POFI 1024) – Introduces students to Word for Windows software. Emphasis is on creating, saving and printing documents; editing and formatting text; creating headers and footers. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Word II (POFI 1042) – Word processing production techniques including search and replace functions, headers and footers, mail merge, file functions and printer setup. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Word III (POFI 2037) –Offers advanced instruction in document preparation, editing and formatting. Emphasizes special problems encountered in business and industry. Textbook(s) required. 2.0 CEUs. Tuition: $94.00

OCP: Word Processing - Medical (POFT 1093) – This course will give students the capability to expand their word-processing skills by keyboarding medical documents. Prerequisite: Keyboarding I or three-minute timed writing of 25 words per minute with three or fewer errors. Textbook(s) required. 3.0 CEUs. Tuition: $94.00

OCP: Workplace Conflict (COMG 1040) – Focuses on capitalizing on personality type and communication theory to facilitate sending the receiving messages in the workplace.

Textbook(s) required. 1.8 CEUs. Tuition: $85.00