PROPOSAL STANDARD OPERATING PROCEDURE (SOP)

FOR PROPERTY INDUSTRY

“System Improvement is Our Passion”

Center for e-Accountability System - CeAS

Consulting & Training

www.ceasystem.com

Off Line & On Line

Operational Guidance

Improving Process & Profit

survive and thrive in an

uncertainty environment

optimize opportunities and

minimize risks in global

environment

increase creativity and

innovation in the elements of

organization

optimize the existence of

regulation and rules

optimize the use of technology

create harmony and synergy

among the elements of

organization

simplify the complexity of

business activities

optimize the utilization of

Business processes need to be

improved if the company wishes

to:

PREFACE

To be successful in business, problems are challenges to be

overcome. Every business organization always faced with various

problems. Some failed to deal with it, but the others have

capabilities of dealing with the problems and even get momentum

to develop their business faster and tougher in the future.

Knowledge and technology in business world today produced of

business problems ever. The problems have encouraged companies

to exert his best effort to find approach, methods and tools to get

solution. System approach is proven reliable to handle the business

problems. It is applied through business process improvement

methods.

PROJECT TITLE

“MANAGEMENT SYSTEM IMPROVEMENT THROUGH

STANDARD OPERATING PROCEDURE (SOP) DEVELOPMENT”

PROJECT DESCRIPTION

The project aims to help companies to identify, define, map,

analyze business problems, originating from inadequacy of business

process management, and then made improvement initiatives

through redesign, synchronization and integration strategies,

processes, policies, procedures, documents and other supporting

administrative tools, as well as implement and assess achievements

of the initiatives.

This project also synchronize between functional business process

improvement and information systems development. The target of

program is increasing the company's overall performance,

particularly from improved business processes.

SERVICES

Developing and / or updating:

Policies, procedures and

administrative tools on SALES

AND MARKETING process

Policies, procedures and

administrative tools on

PROCUREMENT process

Policies, procedures and

administrative tools on PROJECT

MANAGEMENT process

Policies, procedures and

administrative tools on HUMAN

RESOURCES MANAGEMENT

processes

Policies, procedures and

administrative tools on FINANCE,

ACCOUNTING AND TAX

processes

Policies, procedures and

administrative tools on RISK

MANAGEMENT processes

OUTPUTS

Off line & On line Standard Operating Procedure/SOP

Documents

Policies, procedures and administrative tools on SALES AND

MARKETING (SM) processes:

1) Marketing Plan

2) Promotion

3) Sales

4) After Sales and Technical Support

5) Customer Service

6) Sales & Marketing Reporting and Evaluation

Improving Process & Profit

Policies, procedures and administrative tools on

PROCUREMENT process:

1) Procurement Plan

2) Bidding

3) Order

4) Acceptance of Goods and Services

5) Supplier Management

6) Procurement Reporting and Evaluation

Policies, procedures and administrative tools on PROJECT

MANAGEMENT processes:

1) Project Initiation 2) Project Plan 3) Execution 4) Monitoring and Control 5) Project Reporting and Evaluation

Policies, procedures and administrative tools on HUMAN

RESOURCE MANAGEMENT processes:

1) HR Plan

2) Recruitment

3) Performance Appraisal

4) Duties Management

5) Payroll Administration

6) Education & Training

7) Reporting and Evaluation

Improving Process & Profit

Policies, procedures and administrative tools on FINANCE,

ACCOUNTING AND TAX processes:

1) Budgeting

2) Funding

3) Investment

4) Treasury

5) Financial Accounting

6) Management Accounting

7) Cost Accounting

8) Tax Planning

9) Withholding Tax

10) Tax Calculation

11) Payment of Tax

12) Tax Reporting

Policies, procedures and administrative tools on RISK

MANAGEMENT processes:

1) Risk Identification

2) Risk Registration

3) Measurement

4) Mitigation

5) Reporting

OUTCOMES

Performance improvement on:

SALES AND MARKETING

PROCUREMENTS

PROJECT MANAGEMENT

HUMAN RESOURCE

FINANCE, ACCOUNTING AND

TAX

PROJECT METRICS

Key Performance Indicators/KPI

on SALES AND MARKETING

PROCESSES

Key Performance Indicators/KPI

on PROCUREMENT PROCESSES

Key Performance Indicators/KPI

on PROJECT MANAGEMENT

PROCESSES

Key Performance Indicators/KPI

on HUMAN RESOURCE

PROCESSES

Key Performance Indicators/KPI

on FINANCE, ACCOUNTING

AND TAX

Improving Process & Profit

Integrated Services

We help your organization to develop and dissemination of policies,

SOPs and administrative tools for all business processes

Partial Services

We help your organization to develop and dissemination of policies,

SOPs, administrative tools for one of business processes

MODEL OF SERVICES

Agung Sedayu Group – Jakarta

PT. Mitra Tour & Travel – Jakarta

PT. Bank Syariah Mandiri – Jakarta

PT. Pertamina Dana Ventura – Jakarta

PT. Pertamina Bina Medika – Jakarta

PT. Patra Jasa – Jakarta

PT. MSM Group – Jakarta

Consobiz Group – Jakarta

Ministry of Communication and Information – Jakarta

Ministry of Industry – Jakarta

PT. Indonesia Business Link – Jakarta

PT. Wijaya Karya – Jakarta

PT. Nissan Djaya Rentalindo – Jakarta

PT. Binakarindo Yacoagung – Jakarta

PT. Kimia Farma Trading & Distribusi – Jakarta

Pemerintah Daerah Kabupaten Yahukimo – Papua

Bank Jambi – Jambi

PT. Intajaya Bumi Mulia – Samarinda

RSUD Kota Gorontalo – Gorontalo

PT. Bara Kaltim Mandiri – Balikpapan , etc.

OUR CLIENTS

INVESTMENT VALUE (IDR)

Negotiable

Improving Process & Profit

PT. Ceas Mitra Analitika Senayan Trade Center, Lt. 4, No. 31-34, Jalan Asia Afrika, Jakarta 10270, Indonesia Telp. (021) 57931879 algamal@ceasystem.com

Hp/Wa: +62-81374466949

BBM: 5CEADCC2

OUR SERVICES