office 365-exchange-online-technical-overview
TRANSCRIPT
Microsoft® Exchange OnlineTechnical OverviewName | Title | Company
| Copyright© 2010 Microsoft Corporation
Caveats
• Dates and capabilities are subject to change• Not all features are available during beta• Some features may require add-on subscriptions
DisclaimerThis presentation contains preliminary information that may be changed substantially prior to final commercial release of the software described herein.
The information contained in this presentation represents the current view of Microsoft Corporation on the issues discussed as of the date of the presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented after the date of the presentation.
This presentation is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this presentation. Except as expressly provided in any written licence agreement from Microsoft, the furnishing of this information does not give you any licence to these patents, trademarks, copyrights, or other intellectual property.
© 2010 Microsoft Corporation. All rights reserved.
| Copyright© 2010 Microsoft Corporation
Announcing Microsoft Office 365
BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST
VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.
| Copyright© 2010 Microsoft Corporation
Hosted Service On-Premises
Exchange Online: Trusted, Familiar and Robust
Co-Existence
• Powered by the world’s leading email server• Operated by the Exchange engineering team• Leverages years of investment in enterprise email
| Copyright© 2010 Microsoft Corporation
Anywhere Access
The Benefits of Exchange Online
Protection and Compliance
Visibility and Control Deployment Flexibility
| Copyright© 2010 Microsoft Corporation
Calendaring Email Contacts Tasks Company Directory Mobility Offline Access
Anywhere AccessBusiness-class messaging
• Rich client access via Outlook • Premium Web email experience via OWA• Support for a broad range of mobile devices• Large mailbox sizes (25GB)
PCs PhonesBrowsers
| Copyright© 2010 Microsoft Corporation
Anywhere AccessOutlook experience• Gives your users a familiar, full-fidelity Outlook experience• Supports Outlook 2010 features including Conversation view,
MailTips, and Meeting Room Finder
Conversation View in Outlook
2010MailTips in
Outlook 2010
| Copyright© 2010 Microsoft Corporation
IM and presence integration with
Lync Online or Lync Server
Anywhere AccessOutlook Web App experience
• IE, Firefox, and Safari support• Integrated IM and presence
• Enhanced search, filters, favourites
• Side-by-side calendar view
| Copyright© 2010 Microsoft Corporation
• Seamless mobile access through Exchange ActiveSync • Support for popular mobile devices• Self-service remote device wipe
Anywhere AccessMobile messaging
AppleWindows® Phone
Palm/HP
Nokia
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Anywhere AccessRobust collaboration features• Global address list and
shared contacts• Shared mailboxes
(e.g. [email protected])
• Delegation (manage another user’s calendar)
• Restricted, moderated, and dynamic distribution groups
Delegate access
Global Address List
Distribution groups
| Copyright© 2010 Microsoft Corporation
Anywhere AccessEnterprise-class calendaring
Multiple calendars
Scheduling Assistant
• Calendar sharing and publishing
• Granular calendar permissions
• Resource mailboxes (conference rooms)
• Out of Office
| Copyright© 2010 Microsoft Corporation
• Integrates with your on-premises phone system
• Removes the need to manage voicemail infrastructure
• Gives users a single inbox for email and voicemail
• Provides the latest features of Exchange Unified Messaging
Anywhere AccessHosted voicemail*
Inline player
Voicemail preview
Caller ID
*Hosted voicemail not available in all regions during Beta
| Copyright© 2010 Microsoft Corporation
Protection and CompliancePremium anti-spam and antivirus protection
• High-accuracy spam filtering• Multiple virus-scanning engines• Included with Exchange Online subscription• Admin centre provides advanced policy rules and reporting
External Email
| Copyright© 2010 Microsoft Corporation
Protection and ComplianceNative Exchange archiving
• Allows easy migration to a managed archive solution• User experience for managing mailbox does not change • Provides a way to centralise data currently stored in PST files
Archive can be searched with familiar tools
Archive appears alongside a
user’s primary mailbox
Content can be dragged from
PSTs to the archive
| Copyright© 2010 Microsoft Corporation
Protection and ComplianceRetention policies and legal hold
• Custom policies automatically delete or archive content • Integrates with personal archive• Legal hold policy captures user edits and deletions
Policies apply to all emails
within a folder by default
User can view expiration
date
User can select retention policy
for a specific email
| Copyright© 2010 Microsoft Corporation
Rich search criteria
and targeting options
Protection and ComplianceMulti-mailbox search
• Web-based search capabilities can be delegated to specialists• Empowers legal and compliance staff to conduct e-discovery• Search works across on-premises and online mailboxes
Results stored in specialised
mailbox
Preview of search results
| Copyright© 2010 Microsoft Corporation
Protection and ComplianceTransport rules
• Structured like Inbox rules• Apply to all messages sent inside and outside the organisation• Configured with simple Web-based GUI
Conditions
If the message...Is from a member of the group ‘Executives’And is sent to recipients that are 'Outside the organisation' And contains the keyword ‘Merger’
ActionsDo the following...Redirect message to: [email protected]
Exceptions
Except if the message...Is sent to [email protected]
| Copyright© 2010 Microsoft Corporation
Protection and ComplianceIntegration with IRM services
• Exchange Online can be integrated with on-premises AD RMS • This activates advanced Exchange 2010 IRM features,
including:• IRM in OWA, IRM search, and Protected Voicemail • Transport Protection Rules and Outlook Protection Rules
AD RMS Server(On-premises)
Exchange Online
Key Import
| Copyright© 2010 Microsoft Corporation
Protection and ComplianceFlexible mail routing*
• Route outbound email through on-premises email server or other hosted service
• Allows use of third-party appliances for encryption and data leakage prevention (DLP)
Outbou
nd em
ail
Messaging Server
or Applianc
e
Internet
| Copyright© 2010 Microsoft Corporation
Visibility and ControlExchange Control Panel
• Powerful Web-based tool for managing your online environment
• Capabilities such as multi-mailbox search and group management can be delegated to non-IT users
| Copyright© 2010 Microsoft Corporation
Visibility and ControlRemote PowerShell
New-DynamicDistributionGroup-Name "Florida Sales and Marketing" -IncludedRecipients MailboxUsers -ConditionalDepartment Sales,
Marketing-ConditionalStateOrProvince Florida
• Allows scripting and automation of routine tasks
• Lets you update settings without calling support
• Gives you to access to raw data for reports
| Copyright© 2010 Microsoft Corporation
Visibility and ControlRole Based Access Control
• Delegate administrative tasks within IT and beyond• Granular control over scope and permissions
Andy RyanSystems
Administrator
Organisation Management
All employees
Help Desk
All employees in Europe
Discovery Management
All employees in the U.S.
• Multi-mailbox search• Set legal hold
• Create users• Edit retention
policies• Create transport
rules• Configure UM
• Set legal hold• Edit mobile
security policies• Manage dynamic
distribution lists
• Track messages• View-only
recipients
• Mobile device wipe
• Manage groups
Donna ScottCompliance Officer
Joanna RybkaTier 1 Support
(Europe)
| Copyright© 2010 Microsoft Corporation
Track configuration
changes: RBAC, settings, etc.
Track mailbox access: delegates, shared mailboxes,
etc.
Export log data for long-term retention or custom reports
Visibility and ControlAuditing reports
• Track delegate access and see which users have logged in to shared mailboxes
• Find out who changed configuration settings and administrative permissions
• Extract data in XML format for long-term storage or to build custom reports
| Copyright© 2010 Microsoft Corporation
Deployment FlexibilityExchange Web Services
Flexible• Works with Exchange Online• Works with Exchange Server • Works in hybrid environments
Easy to Use• .NET-based EWS Managed API 1.0• Full Visual Studio support
Rich Functionality• Create custom portals and applications• Enhance line of business apps with
calendar data and email workflow
| Copyright© 2010 Microsoft Corporation
Deployment FlexibilityWeb-based Exchange and IMAP migration tools
• Free migration tools• No software to
install• Migrate email,
calendar, contacts and tasks from Exchange 2003, 2007 or 2010
• Migrate email from all platforms that support IMAP
• Allows fast cutovers or staged migration
| Copyright© 2010 Microsoft Corporation
Add an Exchange 2010 server to your on-premises environment
to unlock advanced coexistence features
Deployment FlexibilityRich coexistence with Exchange Server
• Share free/busy data between cloud and on-premises users• Migrate users to the cloud with native Exchange tools• Preserves Outlook profile after migration (no OST re-sync)• Easily move mailboxes back on-premises
Exchange Server 2003 or
2007
Exchange 2010 SP1 “coexistence” server
| Copyright© 2010 Microsoft Corporation
Deployment FlexibilityKiosk Worker subscription
Low-cost offering for lightweight email users
• Mailbox access via the regular version of Outlook Web App
• POP access• 500 MB mailbox• Same antivirus and anti-spam
protections as regular subscription
| Copyright© 2010 Microsoft Corporation
Exchange Online Summary
• PC, browser and phone• Large mailbox sizes• Robust collaboration
features
Anywhere Access
• Premium anti-spam and antivirus
• Native personal archive• Retention policies
and legal hold
Protection and Compliance
• Web-based management • Remote PowerShell• Role Based
Access Controls
Visibility and Control
• Powerful Web services API• Comprehensive data migration
tools• Coexistence with
on-premises servers
Deployment Flexibility
APPENDIX
UNION
Demo TitlePresenter
DEMO
| Copyright© 2010 Microsoft Corporation
© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted
to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
| Copyright© 2010 Microsoft Corporation
PSTN
PBX and Office Phones
Internet
Customer owns and maintains PBX and SBC/gateway on-premises
Exchange Online hosts Exchange UM services
*Hosted voicemail not available in all regions during Beta
Anywhere AccessHosted voicemail architecture*
• Session Border Controller (SBC) at customer site connects PBX to Exchange Online
• Calls are securely routed from local PBX to hosted UM servers
• Integration with Lync Server also available
| Copyright© 2010 Microsoft Corporation
IMAP migration• Supports wide range of email platforms• Email only (no calendar, contacts, or
tasks)
Exchange migration• Good for fast, direct migrations• No server required on-premises
Coexistence with Exchange• Allows a staged migration• No server required on-premises
Rich coexistence with Exchange• Enables cross-premises calendaring,
smooth migration and easy off-boarding
Exchange 5.5 X
Exchange 2000
X
Exchange 2003
X X X X
Exchange 2007
X X X X
Exchange 2010
X X X X
Notes/Domino X
Groupwise X
Other XAdditional options available with tools from migration partners
Mig
rati
on
Coexis
ten
ce
Deployment FlexibilityOptions for migration and coexistence
| Copyright© 2010 Microsoft Corporation
Which Exchange Server Features Are Not Available in Exchange Online?
• Speech-enablement of directory and auto-attendant
• S/MIME in OWA• S/MIME certificate sync
• PST import and export• Provision users in multiple datacenters
• Multiple on-premises AD forests • Resource forest topologies
• Outlook 2003 support• OWA login: public/private radio buttons
• MAPI/CDO access• Server-side code, .dlls, transport agents
• Custom OWA themes, logos, add-ins
• Public folders
• Exchange 2007-style Managed Folders
• GUI for creating Retention Policies
• Multi-mailbox search: export to PST
• Third-party add-ins for transport rules
• Hierarchical address book• Global Address List segmentation
Client Access
Directory
Voice mail
Applications
Administration
Compliance/Archiving
Security