office 365-technical-overview-deck

| Copyright© 2010 Microsoft Corporation

Announcing Microsoft Office 365BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST TRUSTED

COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSION OF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.


Microsoft Office 365 Value

BEST PRODUCTIVITY EXPERIENCEWork together,

smarter

ACCESS ANYWHERE*Solve problems

from more places

WORKS WITH WHAT YOU

KNOWFamiliar tools

ROBUST SECURITY AND

RELIABILITY99.9% uptime.

Guaranteed.

IT CONTROL AND

EFFICIENCYKeeps you in control

BEST PRODUCTIVITY EXPERIENCE

Online meeting presentation with pc-to-pc audio and video

Desktop and Application sharing and virtual whiteboard

Recording Capability

Instant messaging

Co-Authoring in Word

Presence

Status update

Activities

My Sites in SharePoint

Easily connect with others across organisations with

calendar sharing and publishing in Outlook

Familiar Office Experience

Create sites to share documents with colleagues and partners with

SharePoint

Cross-browser support

• Simultaneously edit documents with your colleagues• Conduct online meetings with colleagues, partners, and customers, including audio,

video and screen sharing• Manage and share important documents and personal insights with colleagues

using My sites• Share your calendar with colleagues, partners, and customers• Share documents, task lists, and schedules to keep workgroups in synch with Teamsites













* Access from mobile devices depends on carrier network quality and availability** “Connect Securely” is not a guarantee of 100% connection security.”




smarter


from more places

WORKS WITH WHAT YOU

KNOWFamiliar tools

ROBUST SECURITY AND


Guaranteed.

IT CONTROL AND


• Rich client access online or offline via Office desktop applicationson PCs and Macs

• View and edit documents with Office Web Apps across a broad range of browsers (Internet Explorer, Firefox, Safari)

• Access your inbox from a broad range of browsers with Outlook Web App• Access mail, contacts, calendar, and SharePoint sites from hundreds of

devices including Windows Phones, Nokia, Android, iPhone and BlackBerry• Single inbox to manage email and voicemail with unified messaging• Connect securely** over Internet with HTTPS without the need for VPN

ACCESS ANYWHERE

Web applications with cross-browser support

Outlook Web App

Seamless mobile access across many devices

Access to PowerPoint

Access to SharePoint

Office Hub in

Windows Phone 7





smarter


from more places

WORKS WITH WHAT YOU

KNOWFamiliar tools

ROBUST SECURITY AND


Guaranteed.

IT CONTROL AND



• Just works. Minimal user training required to get productive right away

• Hybrid deployment scenarios allow on-premises and online users to work together seamlessly

• Multiple plans provide a cost effective way to provide familiar business productivity capabilities to everyone in your business

• Stay up to date with the latest productivity experience through a subscription service

WORKS WITH WHAT YOU KNOW

Outlook Web AppOutlook




smarter


from more places

WORKS WITH WHAT YOU

KNOWFamiliar tools

ROBUST SECURITY AND


Guaranteed.

IT CONTROL AND



• Premium anti-spam and antivirus protection provided by multiple virus scanning engines

• Data is replicated in geo-redundant data centres to protect against data centre wide failures

• Risk mitigation multi-dimensional approach to help safeguard services and privacy of data

• Helps customers comply with ISO 27001, SAS 70 Type I, FERPA, HIPAA, FISMA, EU Safe Harbor Seal

• Backed by a 99.9% financially backed Service Level Agreement

ENTERPRISE SECURITY AND RELIABILITY

99.9% financially backed SLA

Geo redundant data centres




smarter


from more places

WORKS WITH WHAT YOU

KNOWFamiliar tools

ROBUST SECURITY AND


Guaranteed.

IT CONTROL AND



MICROSOFT® OFFICE 365 DELIVERS THE POWER OF CLOUD PRODUCTIVITY TO BUSINESSES OF ALL SIZES, HELPING TO SAVE TIME, MONEY AND FREE UP VALUED

RESOURCES• 24/7 IT professional phone support or via electronic ticketing• Service health portal and RSS feeds to provide up to date service availability

information• Simplified management with a single administration centre with role-based

access • Remote PowerShell to allow scripting of routine tasks and access to raw data for

reports• IT friendly service update policies that put you in control

IT CONTROL AND EFFICIENCY

Service health portal Simplified Management


• Flexible service offering with pay-as-you-go, per-user licensing

• The complete Office experience with services integration in Office 365

• Simplified user set-up to preconfigure services• Always the latest version of the Office apps, including

Office Web Apps• Familiar Office user experience to access services

• 25GB Mailbox• Outlook and Outlook Web App• Anti-Virus/Anti-Spam• Shared Calendars, Contacts & Tasks• Mobile email for most mobile devices including

BlackBerry, iPhone, Nokia, Windows Phone• Personal email archiving and compliance capabilities

• My Sites to manage and share documents• Improved Team & Project Sites• Document-level permissions to protect sensitive

content• Share documents securely with Extranet Sites• Cross site collection search

• Instant messaging and presence• PC-to-PC audio and video calling • Click-to-communicate from Outlook, SharePoint, and

other Office Applications • Online meetings with PC-audio, video conferencing

and screen sharing• Single click meeting creation and join from Outlook• Calendar integration with Outlook and Exchange

Office 365 Includes…

8

Single user interface to purchase, administer and user with role-based access control | Single sign on with on-premises Active Directory | 99.9% financially backed SLA | 24x7 IT Pro Support | Built in geo-redundancy

in regional datacenters

CONTROL AND EFFICIENCY


What’s New in Office 365

9

• New user interface• Role based access• Identity federation (eliminate sign-in client)• Multi-factor authentication support• Remove scale limitation

PlatformCapabiliti

es

• Voice mail with unified messaging

• Integrated personal archiving

• Retention policies and legal hold

• Exchange Control Panel

• Free/busy coexistence• Cross-premises

management

• My Sites to manage and share documents

• Access documents offline

• Improved Team & Project Sites

• Document-level permissions to protect sensitive content

• Share documents securely with Extranet Sites

• Cross site collection search

• IM & Presence across firewalls

• GAL/Skill search in SharePoint

• Online meeting with desktop sharing

• Activity feeds• Contact photos• Click to communicate

from Office contact cards

• Windows Live federation

• Flexible service offering with pay-as-you-go, per-user licensing

• The complete Office experience with services integration in Office 365

• Always the latest version of the Office apps, including Office Web Apps

• Familiar Office user experience to access services


Microsoft Office 365 plans designed for organisations of all types

There’s an Office 365 for Everyone

10

Office 365 for small business

• Small business• Organisational use• IT consultant or no IT• Low monthly subscription

price• Focus on simplicity vs.

features• Community help

Office 365 for enterprise• Any size organisation• Internal IT or IT partner

required• Fully featured, scripting,

customisation• Range of offerings by use

type• 24x7 phone support

Office 365 for Education• Any size educational organisation

(Higher Education or K-12)• Internal IT or IT partner required• Fully featured, scripting, customisation• 24x7 phone support• Same 99.9% SLA guarantee as Office

365 for enterprises• Education capabilities that are tailored

specifically to meet the needs of educators and students


User Segments: Right Features for the Right Users

11

Information WorkerKiosk Worker

User Segment Offers: Plan K Family• 500 MB mailbox• Outlook Web App only• POP support• Messaging, calendar, contacts• Forefront antivirus & anti-spam• SharePoint Access (0MB storage)• Site search capabilities• Office Web Apps

Rich feature offering that meets a user’s full messaging and collaboration needs

Low cost offering to users that do not have messaging and collaboration

capabilities today

User Segment Offers: Plan E Family• 25GB mailbox• 500MB SharePoint storage• Client Connectivity• Mobility• OCS Capabilities• Exchange & SharePoint capabilities• Office Professional Plus• On-premises access rights

Key Differentiator

s


Office 365

BPOS

New User Experience

12

Subscription and

Trial

Web Access

Service Administrati

on

Sign In Client

IT Pro End User

Service Connector(run once)

One off patching & configuration of clients

leveraging Microsoft Update

or Manual configuration


Programmability and More Control

13

Service Specific ControlFall through experience to specific services to gain similar server configuration control

Platform Web ServicesNew programmability layer allowing third party to interact with platform, by-passing the user interface

Remote PowerShell Manage the hosted Exchange environment via command line, build applications that leverage the service to meet your existing business requirements and processes

Collaboration CustomisationVisual Studio 2010 and SharePoint tools for building, testing and packaging Sandboxed Solutions


Role Based Access

14

Partner RolesAdmin and End User Roles

Tenant AdminIncludes full permissions to your company. The initial user created when signing up will be assigned this role. Can assign admin permissions to other users.

Billing AdminHas full permissions for billing tasks, and read only permissions for company objects (domains, users). Any user with this role will also receive notifications for billing events.

User Account Admin

Has read only permissions to all company objects, and has user administration permissions. Cannot make changes to billing or tenant admins.

Help Desk Admin

Has read only permission to all company objects, and has reset password privileges. Cannot reset password for tenant, billing or user account admins.

Service Support Admin

Has read only permissions to all company objects. Also has the ability to manage individual services.

User This is the default role for all users, and does not include any admin permissions.

Agent Admin

Agent will have full access (Tenant Admin role) on all tenants that the partner has access to

Agent Help Desk Admin

Agent will have access to reset passwords only (Help Desk Admin role) on all tenants that the partner has access to.


PowerShell

15

Native PowerShell scripting via a PowerShell endpoint built on PowerShell v2

Authentication is done through your Online ID - a single credential can be used for Portals and PowerShell

PowerShell capabilities planned for general availability + 90 days• User management• Licence Management• Security Groups• Roles Based Access• More methods over time based on customer feedback

PowerShell scripting is available at GA for Exchange - you can easily combine PowerShell scripts that perform automated workflows and task sequences


Identity

16

Windows Server 2008

Users are authenticated by local ADFS server

No Outlook sign-in tool required

ADFS 2.0

Different identity options for your organisation, including full support for single sign on with the cloudFederated IDs (new)• Sign in to the cloud with your corporate

ID• Single sign on for end users and

administrators• Identity is administered only on premise• 2 factor authentication options availableMicrosoft Online IDs• Sign in with cloud identity• Same across Commerce/Billing and Use• Users and administrators have two

identities – one for the cloud, one for on premise

• Identity is administered both on premise and in the cloud

User Directory Synchronisation from On-Premises AD to the Cloud


World Class Data Centres

17

• $2.3B+ Investment in cloud infrastructure• Geo-Redundant Data Centres• Locations in North America, Europe and Asia to provide optimal

performance• 99.9% guaranteed uptime (99.95% actual)• Secure Infrastructure – ISO27001 and SAS70 certified• Built from the ground up to be environmentally sustainable


Support

18

IT-level support, dedicated to Office 365

Phone or online

24x7

Rich community forums

Service health dashboard

Broad community of partners available to help you


Security ProgrammeA risk-based, multi-dimensional approach to help safeguard services and data

19

Security Monitoring & Response, Threat & Vulnerability Management

Access Control & Monitoring, File/Data Integrity

Account Management, Training & Awareness, Screening

Secure Development Lifecycle, Access Control & Monitoring, Anti-MalwareAccess Control & Monitoring, Anti-Malware, Patch & Config MgmtDual-factor Authentication, Intrusion Detection, Vulnerability ScanningEdge Routers, Firewalls, Intrusion Detection, Vulnerability Scanning

Video Surveillance, biometrics, Access Control

Security Management


Privacy ProgrammeDesigned to enable consistent "high bar" privacy practices that support global standards for data handling and transfer

20

Documented & enforced privacy requirements • Microsoft Online Services Privacy Statement • Microsoft Online Services Privacy and

Regulatory Divisional Requirements Specific to Software + Services

• Corporate-level Privacy Guidelines for Service Development

Privacy disclosures & transparency• Microsoft Online Services Privacy Statement • EU Safe Harbour Certification

Disclosure

Choice

Notice


• Office 2007 SP2 and above

• Office 2008 for Mac & Entourage 2008 Web Services Edition

• Office 2011 for Mac and Outlook 2011 for Mac

• Lync 2010• Communicator for

Mac

• Internet Explorer 7• Firefox 3.x• Safari 4.x

New Platform Requirements

21

• Service Connector with .NET 2.0 or later (highly recommended)

• XP SP3• No identity federation for

XP Home and Media Center editions

• Vista SP2 • Windows 7• Mac OS X 10.5

(Leopard), 10.6 (Snow Leopard)

office 365-technical-overview-deck

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