1-800-BROADVIEW | www.broadviewnet.com

OfficeSuite UC™

UnIfIED COmmUnICAtIOnS In thE ClOUD

Improve Employee Productivity with this Easy Office Upgrade!

call. chat. meet. connect. done.

PHONE SYSTEM WITH FEATURES

+ + LOCAL AND

LONG DISTANCE CALLSUPDATES MADE EASILY ONLINE

Plus, your organization can put these advanced tools and services to use to accelerate your business.

ONLINE FAx

ONLINE COLLAbORATION & VIDEO CONFERENCING

TOLL-FREE SERVICE

+ +

Get a Complete Unified Communications System

OfficeSuite UC™ includes everything your employees need to effectively and efficiently communicate with colleagues and customers including:

• Mobile twinning so you never miss a call

• Advanced voicemail with speech-to-text

• Click-to-call from the web

• Secure company-wide chat

• Presence so you know who is on the phone before you call

• Award-winning MyOfficeSuite portal so employees can make their own updates and changes instantly

Cordless Phones Put a cordless base station anywhere you need it, even if you don’t have a network outlet.

Complete Solution at a low, Predictable monthly Expense OfficeSuite UC™ is an enterprise-grade system that runs on your existing network and has a low, predictable monthly expense. With OfficeSuite UC™, there are NO maintenance contracts. Plus it is so easy and intuitive, you never need additional IT resources.

make Sure Calls Get to the Right Place Every time OfficeSuite UC™ comes with unlimited auto attendants and call routing options so that all incoming calls reach the correct person every time.

Administer Changes Simply and Easily Change features online 24/7 – takes only 1-2 clicks and just seconds. Set up a new user without having to call your phone vendor or pay move, add or change fees.

Any Phone Becomes Your Phone Turn any phone on the system into your own, whether it is a desk phone, a mobile phone, or even a laptop. Enter your login with your extension and PIN to make any phone yours.

Avoid Costly Disasters Maintain connections with your customers, employees and partners in the event of a crisis, and protect your business from major revenue loss.

Security is Key We host OfficeSuite UC™ in our own carrier grade HIPAA/HITECH-ready data centers with strong security controls confirmed by independent third-party SSAE 16 audit reports, which measure critical controls essential for IT and data center service providers to uphold. In addition, we are able to sign HIPAA BAA agreements.

make All locations feel like One Get one integrated system for all your locations. Make universal changes with a centralized administration website.

make and Receive Calls Anywhere OfficeSuite UC™ works on laptops, smartphones and tablets, so you can access and use the system from anywhere there is an Internet connection.

Get Voicemail Delivered Decide how you want to receive and manage your voicemails – get your voicemail sent to almost any device and under your control.

Phones and maintenance Available Unlike other systems, OfficeSuite UC™ includes system upgrades and hardware maintenance as well as options for high-quality, easy-to use phones.

the last Phone System You Will Ever need OfficeSuite UC™ is future-proof. You continually get access to new features and the latest phones and accessories.

OfficeSuite UC™ Solves Your Everyday ChallengesOfficeSuite UC™ helps you improve operational efficiency, avoid disasters, enhance employee mobility, and link multiple locations – all while lowering your costs.

“OfficeSuite UC™ has enabled us to automate an outsourced business process which improved our monthly cash flow by eliminating vendors and reducing costs. I would recommend OfficeSuite UC™ immensely because of the cost savings and flexibility of control that broadview provides.”

Jason SpencerChief Executive Officer, Student loan Relief, Inc.

EMERGENCY 911 NOTIFICATION This free feature enables an email notification to be sent to the contacts of your choice (e.g. Human Resources, Security or Executive Staff) whenever 911 is dialed from any of your OfficeSuite® phones. This feature will alert personnel of an emergency and provide an opportunity for an immediate response to take place while emergency personnel are in transit.

OfficeSuite UC™ is Easy for Every-one

• Plug and play phones

• Professional or self-installed

• Pre-configured for your company

• Online training and support

Easy to Install

• Point-and-click changes

• Support yourself, no special IT needs

• Scales and adapts to your evolving business

• Cordless phones require no expensive wiring

Easy to maintain

• Over your own Internet access

• Over Broadview-provided Internet access

• Over Broadview-provided MPLS with QoS

Easy Delivery

Easy for EmployeesOfficeSuite UC™ is perfect for employees, providing them with the advanced technology they need and the independence to manage without requiring assistance.

Increase Efficiency:

• Control their own preferences (with your permission)

• Get voicemail as emails to save time

• Unlimited Auto Attendant (Digital Receptionist) to help answer and route calls

• Advanced features to simplify communications

Mobility:

• Allows employees to move between offices and remote locations as needed without the help of IT support

• Their mobile device can be used as their office phone when on the road without utilizing their personal cell phone minutes

• Extends to any phone, even home and cell allowing calls anywhere

Easy for AdministratorsOfficeSuite UC™ is a manager’s dream, offering the control and the flexibility you need to focus on running your business.

Savings:

• Add and remove employees as needed in seconds without fees

• Control costs with low and predictable monthly bills

• Save by eliminating your fax machine, toner, paper and maintenance

• No maintenance or upkeep required

Flexibility:

• Manage the system from anywhere with an Internet connection

• Work from absolutely anywhere – get calls and faxes on any device

• Go mobile – get business calls on your mobile device and office phone simultaneously

Ease-of-Use:

• Independently manage your system – manage the system yourself or assign any employee to manage it, it’s that easy

• Simplify operations by combining all of your services in one: fax, phone, toll-free, video, web and audio conferencing, digital receptionist and more

• Users self-manage their own preferences without requiring your assistance

• Fast and easy to make changes

OfficeSuite UC™ is Easy for Everyone

• Over your own Internet access

• Over Broadview-provided Internet access

• Over Broadview-provided MPLS with QoS

“The whole OfficeSuite UC™ experience was very easy. broadview offered me training, but I had the entire system set up before training – it is that easy to use!”

Dara masi American Dental Offices, PllC

All the features You need, now and in the futureAdvanced features Improve Employee Productivity and Customer SatisfactionAvoid technology obsolescence! OfficeSuite UC™ is future-proof, so you continually get access to new functionalities and the latest phones and accessories. Our engineers are constantly updating the system, and as new features become available, they are automatically implemented at no cost to you.

Call Center toolsOptimize customer conversations and improve employee productivity by monitoring, evaluating and recording incoming calls

Built-in IntercomPage co-workers, even across multiple sites, for fast, hands- free communication

mobile ReadyMake updates and changes right from your tablet or smartphone

Call Coverage Direct incoming calls to any phone and change locations anytime online

Digital ReceptionistGet virtually unlimited auto attendants at no extra cost so that callers can self-select from a menu

Advanced Voicemail Get notifications and messages from any phone, online or in e-mail. Plus with voicemail transcription, you’ll never listen to a voicemail again!

Phone Directory – External Phone Key Profiles (by user type) Power over Ethernet Phones (IEEE 802.3af ) PresencePrivate CLIDs Programmable Keys Redial Redirect – Emergency Forwarding Site Page (via speakerphone) Speakerphone Speed Dial, one-touch Station Busy Lamp Indicator – Silent Ten-way Calling Transfer Direct to Voicemail Visual Voicemail Website Voicemail Voicemail Auto-Forward all to e-mail ID Voicemail Forward to Co-Worker Ext. Voicemail Message Waiting Indicator (MWI) Voicemail Notification via e-mail or SMS Voicemail Return Call During VM Retrieval Voicemail Smartphone App Zero Out of Voicemail – personal target

Optional Equipment and Services

Analog Extensions with/without Voicemail Automatic VoIP Failover Call Center Services (ACD)Call DialerCall RecordingCordless Desk Phones and HandsetsCustom On-hold Announcement HD Meeting Home Office Phones Mac Softphone

Account Codes Auto Attendant Auto Attendant – Nested Auto-Generated Key Labels Broadcast Groups Business Quality Voice Lines Call Coverage Call Coverage – Incoming Call Routing Call Detail Records Call Display Call Forward Call Hold Call Hunting (circular and linear) Call Park/Retrieve Call Permissions Profiles (by user) Call Transfer Caller ID with Name Caller’s List (inbound & outbound)Click-to-CallCompany-Wide ChatDo Not DisturbE911 Compliant Extension Dialing (3 or 4 digits) Headset Capable Hot Desking/Multi-Desking Intercom Join/Leave Call Groups Join/Merge Calls Local Phone Numbers (DIDs) Mobile Twinning Multiple CLIDs Multiple Line Appearances Music on Hold Mute MyOfficeSuite® Desktop and Mobile Apps Online Management Online Self-help Documentation Phone Directory – Employee

Phone System featuresMobile Softphone Non-native Phone Numbers (DIDs) OfficeSuite® Click-to-Call ExtensionOfficeSuite® Connector for Salesforce®OfficeSuite® Connector for Skype for BusinessOfficeSuite® Enhanced Dial Tone for FaxOnline FaxPC ConsolePC SoftphonePremium Customer ServicePrivate CloudToll-free Phone NumberVoicemail Transcription

“OfficeSuite UC™ gave us mobility and flexibility right out of the box. Our clinicians now have access to all their incoming office phone calls and voicemail while out in the field. It would have cost us three times as much to accomplish this with our previous vendor.”

Karen Smith human Services, Inc. (hSI)

Color touch Screen lCD Phone• The ultimate productivity tool for

any executive or manager

• Bright, easy-to-read 7-inch color LCD touch screen

• 48 self-labeling keys for one-touch access to powerful applications

48-Key or 24-Key lCD Phone• The perfect phone for a wide range

of staff; available with 48 or 24 keys

• Self-labeling, backlit LCD screen immediately updates the programmable keys

• Completely customizable and designed for flexible, fast access to enterprise-class features

16-Key lCD Phone• Perfectly suited for multiple

user groups

• Completely customizable and designed for flexibility and ease-of-use

• One-touch access to powerful applications

• With or without backlight

• Backlit LCD 16-Key Phone supports GigE

Slim Phone• The ideal phone for small spaces

• Cost-effective, entry-level display phone

• A fully programmable phone for any location

All LCD Phones offer:

•3softkeys•8functionkeysforinstantfeatureaccess•Self-labelingkeys•Parkandpage

•Built-inintercom•Hands-freespeakerphone•IntegratedEthernetswitch•Voicemailindicatorlight

•Faxmachines•Entrycontrolsystems•Overheadpagingsystems•GigabitEthernetisavailable

OfficeSuite UC™ is compatible with existing systems, such as:

Advanced Capabilities:

high-Quality Phones and Accessories

Wireless DECT HeadsetThe ultimate in hands-free comfort and flexibility. 300-foot range!

Powerful Accessories

Wireless DECT HandsetMove around the office without missing calls. 300-foot range!

Programmable Key Modules (Sidecar)Manage multiple lines by adding up to 96 extra buttons! Ideal for receptionists.

PoE (Power over Ethernet) Switches from Cisco®Put phones anywhere, even places where you don’t have an electrical outlet. We offer PoE switches ranging from 8 to 52 ports.

Polycom Conference Phone • High-quality conference phone for mid-sized rooms

• Polycom Acoustic Clarity technology reduces feedback from mobile devices

• Superior sound quality and range – optional expansion microphones

Polycom VVX Camera • Instantly turn your desktop device into a video conferencing phone

• Simple plug and play capability with USB power and no requirement for software drivers

• Leverage previous IT infrastructure investments and provides broad interoperability

Polycom VVX 16-line or 12-line Color touch Screen Phone• The ultimate productivity tool for any

executive or manager

• Touch-screen video support

• 16 or 12 lines supported

• 16-Line Color Touch Screen Phone supports bluetooth headset and is video conference ready

Polycom VVX 12-line Color lCD Phone• The perfect phone for a wide

range of staff

• Mid-range, color screen with optional Gigabit Ethernet

• 12 lines supported

Polycom VVX 6-line lCD Phone• Perfectly suited for multiple

user groups

• High-quality entry level phone

• 6 lines supported

Polycom VVX 2-line or 1-line lCD Phone• The ideal phone for home office,

call centers, retail environments, shared common-areas

• Delivers enterprise grade sound quality

• 2 lines supported

Softphones for PCs, macs and Smartphones• Handle calls and manage the system right from

your mobile device or computer

• Works on Windows PCs, Macs, laptops and virtually any Apple® or Android™ smartphone or tablet

• Works with Bluetooth headsets for hands-free comfort

• Completely integrates with your mobile phone contacts and Microsoft Outlook® for one-touch dialing

• Outgoing caller ID is your OfficeSuite® Phone number

• Switch between your office and mobile phone number

• Use OfficeSuite UC™ minutes rather than expensive cell phone minutes – helpful for international calls

• Make changes to the system with our mobile-optimized customer portal, MyOfficeSuite

Cordless Phones• Increase mobility, mix and match our Cordless

Phone and Cordless Desk Phone as needed

• Perfect for installations where Ethernet cabling is too expensive or unavailable

• Can be used within 150 feet of the cordless base-each base supports up to six cordless phones of either variety

Cordless and Softphone OptionsMake and receive calls and get messages from anywhere.

latest OfficeSuite UC™ feature Additions

OfficeSuite® PC Console Give your front desk the ultimate tools to quickly and easily distribute calls to the right person, voicemail box or department, every time.

OfficeSuite® Call DialerHow many times have you misdialed a phone number when searching the web, looking up contacts in email or within an emailed file? Call Dialer makes virtually any phone number on your PC and in your browser a clickable link. When you click it rings your OfficeSuite® phone – simply pick up or use the speakerphone and your call is connected.

OfficeSuite® Call Center Services and Call RecordingGet complete Call Center Service that includes call evaluations, reporting, call queuing, live status dashboards and call recording. And, if you just need inbound and outbound call recording for quality assurance, training, or compliance, we also offer a stand-alone Call Recording service for your convenience.

Further optimize your business with our new features:

OfficeSuite® Connector for Salesforce®OfficeSuite UC™ helps you vastly improve employee productivity and visibility by connecting your Salesforce.com account to our award-winning phone platform. Your staff increases sales and provides better customer service by knowing who is calling before answering the phone.

OfficeSuite® Connector for Skype for BusinessGet seamless integration between your Skype for Business service and your business’ communications, allowing you to initiate calls from your desk phone right through your Skype for Business account. No longer switch between programs to make your calls, simply copy and paste the phone numbers without keeping Skype for Business up and running.

Skype is a trade mark of Skype and Broadvidew networks is not affiliated, sponsored, authorized or otherwise associated by/with the Skype group of companies.

OfficeSuite® Click-to-Call ExtensionOfficeSuite® Click-to-Call Extension is Broadview’s Google Chrome™ extension feature. It saves your employees time from misdials and allows users to launch calls in seconds.

© 2015 Google Inc. All rights reserved. Chrome™ is a trademark of Google Inc.

Send and Receive faxes on Any DeviceSend and receive faxes digitally from anywhere for free. Fax on virtually any device! Online faxing simplifies faxing and saves you money – no expensive hardware, software, paper, ink or even phone lines required. Never miss a fax no matter where you are.

Use any PC or mac as a Phone – Even Your laptop Handle calls and manage the system right from your mobile device or computer with OfficeSuite® PC and Mac Softphones. They utilize the same extension and features as your desk phone offering seamless communications from anywhere. The Softphones can handle up to three simultaneous calls and can also be used to record and store calls as .wav files, helping mobile professionals safeguard communications and maintain business continuity.

meet with Anyone, AnywhereWith OfficeSuite HD Meeting®, you can host online meetings, HD video conferences and audio conferences for up to 100 people from virtually any device. Meeting organizers and participants can use any phone, any PC, Apple Macintosh computer, iPhone®, iPad® or Android™ device to host or join a meeting. Collaborate and even share documents no matter where you are.

Get Calls on Your Office Phone and mobile Phone at the Same timeMobile Twinning creates instant mobility by allowing calls to ring in the office and on your cell phone simultaneously. Never miss or wait around for a call again. Simply pick up a call on either your cell phone or desk phone and switch back and forth without anyone ever knowing the difference.

manage from Anywhere via the WebOfficeSuite UC™ is a powerful business unified communications system that allows you and your employees to quickly and independently make changes whenever and wherever you want. You can re-route calls, re-record greetings, turn on the Digital Receptionist feature and more without ever stepping foot in the office.

Read Your VoicemailsOfficeSuite® Voicemail Transcription allows you to receive full text transcriptions of each of your voicemail messages as email messages. Perfect for those who don’t have time to listen to messages. The transcription service also sends a recording of voicemails directly to your email in case you’d like to listen to them. The email transcriptions highlight important key phrases, making it much easier to manage and track your voicemails.

OfficeSuite UC™ Enables You to Go mobileTO: FROM:

Online Fax

Get Business Calls on Your Smartphone or tabletOfficeSuite® Mobile Softphone empowers you to work from anywhere on virtually any tablet or smartphone, including iPhone®, iPad® and Android™. You can make and receive calls directly from the device of your choice, but use your business number. No longer use your personal cell phone minutes to make business calls, or worry about international or long distance charges.

Use multiple Devices at Once Sometimes you need to be in more than one place at a time. Multi-desking allows you to stay logged into up to 5 phone devices simultaneously: office phone(s), PC, Mac and mobile softphones, etc. so no matter where you are, you’ll never miss a call again. This is perfect for road warriors, executives with multiple offices, store managers, and those who work from home.

Any Workspace Becomes Your Own Hot-desking enables employees to move around the workplace and in between other site locations and utilize any phone. Users simply log in to any phone and begin making/receiving calls or using any of the other features of OfficeSuite UC™. Perfect for offices, hospitals, retail and businesses that share workspaces and have employees on the move.

Get Your Voicemails Emailed to YouYou can now get your voicemails emailed to you with the OfficeSuite® Mobile Voicemail App. It displays a list of all of the messages in your voicemail box indicating time, caller and status for your convenience. The App allows you to listen to your messages, including offering a touch-controlled fast forward and rewind option. It also allows callback, forwarding and general integration with the contacts on your phone.

Complete IT solutions portfolio100% focus on businessesAward-winning customer service that has consistently beaten the industry benchmarkOperational support and billing excellenceDedicated project managers

the Broadview Difference

Recognized as a Unified Communications leader by Gartner in the 2013 Magic Quadrant.

About Broadview networksSince 1996, Broadview Networks has been helping organizations leverage technology to improve their operations. With business customers across the country, we deliver an unparalleled range of services and enterprise levels of support.

Broadview owns, continuously develops, and operates the intellectual property and patents for the OfficeSuite® platform. Approximately 250,000 business professionals rely on us every day to connect with their clients and colleagues.

Enlist Broadview as your technology partner to improve productivity and efficiency while reducing costs and mitigating risks.

Consistently Recognized for Innovation, Service and Industry-leading Customer Support.

locations

headquartersRye Brook, New York

Operations CenterKing of Prussia, Pennsylvania

TOP

10Ranked by Infonetics Research as a Top 10 VoIP and UC Services Provider.

2015 Product of the Year award from Internet Telephony.

Named Top Technology Innovator by InformationWeek.

www.broadviewnet.com/officesuite

A+ BBB Rating

Ranked as the #1 Customer Service Department in 2014.

Received the 2014 Customer Service Achievement of the Year award from Silicon Valley Communications.

Ranked #1 Customer Service teamWe have maintained 99.999% Network Uptime and 99.999% Service Platform Uptime.* That’s less than 6 minutes down the whole year!

Customer Portal Make updates and personalize keys from absolutely anywhere using our user-friendly customer portal, MyOfficeSuite. With a simple click-of-the-mouse, you can quickly add or change employee information, redirect calls for the whole office, record greetings so they are accurate and fresh, activate and change memory keys and more in seconds. Plus, the responsive design adapts to any size screen, even a smartphone or tablet so you can easily make changes on-the-go. MyOfficeSuite even offers the ability to chat company-wide, unifying your entire organization.

http://myOfficeSuite.broadviewnet.com

Online Community Getting help when you need it has never been easier than with our interactive online community. Quickly search topics and frequently asked questions to get answers from experts and other customers whenever you need them. Watch demonstrative videos, attend webinars, view user manuals, read how-to articles, learn about product updates and releases, post questions and more.

https://community.broadviewnet.com

24/7CUSTOMER SUPPORT1-800-bROADVIEW

Received the Customer Service Team of the Year Award 2016.

*As of 01/31/2016

Received the Customer Service Department of the Year Award 2015.

1-800-BROADVIEW | www.broadviewnet.com

Revised 09/30/2016 REV BOSP-BR-WO-001