offshored recruitment- reducing cost & complexity while increasing value. adam walker,...

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© Korn Ferry 2014. ALL RIGHTS RESERVED. Offshored Recruitment Reducing Cost & Complexity While Increasing Value May 22, 2014 #ATC2014

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Adam Walker, Service Delivery Leader, Futurestep's presentation from #ATC2014. Adam has undertaken the process of unbundling and offshoring on several occasions and lead a discussion on how to do it well and avoid the pitfalls. The process of unbundling and offshoring parts of the recruitment process can reduce cost and complexity whilst enabling an organisation to refocus recruitment efforts in critical areas. When traditionally the only way to meet increased demand has been to add recruitment heads, unbundling and offshoring is a proven way of avoiding this and increasing capacity and value to the business. Adam has undertaken the process of unbundling and offshoring on several occasions and will lead a discussion on how to do it well and avoid the pitfalls.

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Page 1: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED.

Offshored Recruitment

Reducing Cost & Complexity While Increasing Value

May 22, 2014

#ATC2014

Page 2: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED. 1

Unbundling and offshoring parts

of the recruitment process is a

proven way of reducing costs,

increasing capacity, and adding

value to the business, but it’s

not without risks…

However, when done well there

are far greater benefit

opportunities than simple

savings.

#ATC2014

Page 3: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED. 2

Project

Management

Talent Acquisition Planning

Employer branding

Talent Communications

Recruitment

Process

Sourcing

Assessment Vendor Management

Technology

People

Change Management

Contract Management

Governance

Metrics &

Measurement

Internal Mobility

Redeployment

Talent acquisition is increasingly complex; yet too often we’re still only looking at a narrow

piece of the puzzle, potentially missing opportunities to impact.

Complexity

#ATC2014

Page 4: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED. 3

Unbundling

#ATC2014

Page 5: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED. 4

Scaling

#ATC2014

Page 6: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED. 5

Segmentation

Bespoke recruitment

Solution – High Value,

High Touch

Split Model for

Sourcing & Pre-

Screening Efficiency

Project

Based

Inte

rnal M

ob

ility / R

ed

ep

loym

en

t

Professional

Volume

Contingent: Professional/Administrative

Hi Potential

Exec

Graduate

#ATC2014

Page 7: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED. 6

A little about Us – Futurestep

• Founded in 1998, Futurestep is a wholly owned subsidiary of Korn/Ferry International, with 43 years of global recruitment experience

• We deliver high-impact recruitment solutions, tailored to meet our clients’ needs and capabilities

• Best-in-class tools/methodologies (Lominger)

• 37 offices in more than 20 countries with over 800 consultants, providing global and regional capability to deliver consistent cross-border high-quality solutions

• Our employees speak over 30 different languages

6

Market and Thought Leader

• Recognized by HRO Today as one of the top providers of end-to-end RPO Solutions

• Recognized by Everest Group as a “Star Performer” in the RPO Service Provider Report 2012

• Human Resources Magazine, 2008-2011 Vendors of the Year

• Founder of thefuture500.com – exclusive global HR forum (Published in April 2012)

• Global Talent Impact Study – The race for impact

#ATC2014

Page 8: Offshored Recruitment- Reducing Cost & Complexity While Increasing Value. Adam Walker, Futurestep

© Korn Ferry 2014. ALL RIGHTS RESERVED. 7

Our Global Footprint – Locations

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Geography/Market 40 countries 78 offices

Shared services North America Asia Australasia Europe South America

Client solutions Multi-regional Americas Asia/Pacific Europe

Korn/Ferry Office

Korn/Ferry & Futurestep Offices

Futurestep Service Management Centers

North America Atlanta Boston Calgary Chicago Dallas Durango Houston Irvine Los Angeles McLean Miami Minneapolis Montreal New York Northern Virginia Philadelphia Princeton San Francisco Stamford Toronto Vancouver Washington, D.C.

Latin America Sao Paulo Rio de Janeiro Buenos Aires Santiago Bogota Caracas Mexico City Quito Lima

APAC Adelaide Auckland Bangalore Beijing Brisbane Guangzhou Hong Kong Jakarta Kuala Lumpur Melbourne

Mumbai New Delhi Pune Seoul Shanghai Singapore Sydney Taipei Tokyo Wellington

EMEA Amsterdam Athens Barcelona Brussels Budapest Casablanca* Copenhagen Dubai Frankfurt Geneva Hamburg Helsinki* Istanbul Johannesburg Kiev* * Alliance Partner

London Lyon Madrid Milan Moscow* Munich Oslo Paris Tel Aviv * Vienna Warsaw Zurich

#ATC2014