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Copyright © 2016, Oracle and/or its affiliates. All rights reserved. | Oracle Management Cloud Smarter insight. Swifter action. AMIS event – overview OMC Nieuwegein, 26 January 2017 Dennis van Soest Cloud & Enterprise Manager, EMEA

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Page 1: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

OracleManagementCloudSmarterinsight.Swifteraction.

AMISevent– overview OMC

Nieuwegein,26January 2017

DennisvanSoestCloud&EnterpriseManager,EMEA

Page 2: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

Customerswhosaytheytrust theirmonitoringstrategy.Legacyapproachesdon’tfittoday’sapparchitectures

32%Productionapplicationproblemsthatarereportedfirstbycustomers

6-10AveragenumberofITOperationssystemsofrecordinatypicalenterprise.Customerswantthisreduced.

ITorganizationsthatseetheneed fornewmanagementsolutions designedforthescaleandcomplexityofthedigitalbusinessera

6%

55%

WhyCustomersDemandNewSolutionsITdrowninginoperationaldata,humanoperatorsoverwhelmed.Nobodyhasactionableinformation

Sources: 1. “Deploy a Multivendor Strategy for Availability and Performance Monitoring,” Gartner, Jan 2014. 2. “Put The “Ops” In “DevOps”: Improve Speed And Agility Through Better Service Delivery, Forrester, August 2016.

1. “Put The “Ops” In “DevOps”: Improve Speed And Agility Through Better Service Delivery, Forrester, August 2016. 2. “Integrated Cloud-Based Monitoring and Analyt ics Break Down IT Operat ions Si los,” IDC, June 2016.

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01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 01100001 01100100 0110000101110100 01100001 0110010001100001 01011 01110100 110000101100100 01100001 01110100110000101100100 01100001 01110100 01100001 0110010001100001 01110100 110000101100100 010011101100001 01110100 110000101100100 01100001 01110100 01100001 011010 0110010001100001 01110100

3

ITOrganizationsareDrowning01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 01100001 01100100 0110000101110100 01100001 0110010001100001 01011 01110100 110000101100100 01100001 01110100110000101100100 01100001 01110100 01100001 0110010001100001 01110100 110000101100100 010011101100001 01110100 110000101100100 01100001 01110100 01100001 011010 0110010001100001 0111010001100001 0110010001100001 01110100 01001 01100001 0110010001100001 01110100 011000010110010001100001 01001 01110100 01100001 0110010001100001 01110100 01100001 0100101001 0010110010001100001 01110100 01100001 0110010001100001 01110100 010011 01100001 011001000110000101110100 01100001 01100100 01100001 01001 01110100 01100001 0110010001100001 01110100 0110000101100100 0100 01100001 01110100 01100001 0110010001100001 01110100 01000100 0100 11000010110010001100001 01110100 110000101100100 01100001 01110100 01100001 0110010001100001 01110100110000101100100 01100001 010001 01110100 110000101100100 01100001 01110100 01100001 01000100 0100110110010001100001 01110100 01100001 0110010001100001 01110100 01000 01110100 11000010110010001100001 01110100 01100001 01000100 010011 0110010001100001 01110100 01100001 011001000110000101110100 010011

ENDUSEREXPERIENCE

APPLICATION

MIDDLETIER

DATATIER

VIRTUALIZATIONTIER

INFRASTRUCTURETIER

VM CONTAINER

RealUsersSyntheticUsers

AppmetricsTransactions

ServermetricsDiagnosticsLogs

HostmetricsVMmetricsContainermetrics

CMDBTicketsAlerts

Too muchdata

NoinsightVM CONTAINER

Toomanytools

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Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

Introducing

4

Smarterinsight.

Swifteraction.

Page 5: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.| 5

OurVision

Complete,integratedsuiteofsystemsmanagementsolutions

Designedforheterogeneousapplicationsandinfrastructure

Rapidtimetovalue

OnPremise

ApplicationPerformanceMonitoring Log

Analytics ITAnalytics

InfrastructureMonitoring

ComplianceOrchestration

SecurityMonitoring&Analytics

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01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 0110000101100100 01100001 01110100 01100001 0110010001100001 01011 01110100110000101100100 01100001 01110100 110000101100100 01100001 01110100 011000010110010001100001 01110100 110000101100100 0100111 01100001 01110100110000101100100 01100001 01110100 01100001 011010 0110010001100001 0111010001100001 0110010001100001 01110100 01001 01100001 0110010001100001 0111010001100001 0110010001100001 01001 01110100 01100001 0110010001100001 0111010001100001 0100101001 001 0110010001100001 01110100 01100001 011001000110000101110100 010011 01100001 0110010001100001 01110100 01100001 01100100 0110000101001 01110100 01100001 0110010001100001 01110100 01100001 01100100 0100 0110000101110100 01100001 0110010001100001 01110100 01000100 0100 11000010110010001100001 01110100 110000101100100 01100001 01110100 01100001 011001000110000101110100 110000101100100 01100001 010001 01110100 110000101100100 0110000101110100 01100001 01000100 010011 0110010001100001 01110100 011000010110010001100001 01110100 01000 01110100 110000101100100 01100001 0111010001100001 01000100 010011 0110010001100001 01110100 01100001 011001000110000101110100 010011

6

Intelligent,UnifiedPlatformENDUSEREXPERIENCE

APPLICATION

MIDDLETIER

DATATIER

VIRTUALIZATIONTIER

VM CONTAINER

INFRASTRUCTURETIER

VM CONTAINER

RealUsersSyntheticUsers

UnifiedPlatform

AppmetricsTransactions

ServermetricsDiagnosticsLogs

HostmetricsVMmetricsContainermetrics

CMDBTicketsAlerts

✔ GREATERAGILITY

✔ INCREASEDEFFICIENCY

✔ FEWEROUTAGES

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01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 0110000101100100 01100001 01110100 01100001 0110010001100001 01011 01110100110000101100100 01100001 01110100 110000101100100 01100001 01110100 011000010110010001100001 01110100 110000101100100 0100111 01100001 01110100110000101100100 01100001 01110100 01100001 011010 0110010001100001 0111010001100001 0110010001100001 01110100 01001 01100001 0110010001100001 0111010001100001 0110010001100001 01001 01110100 01100001 0110010001100001 0111010001100001 0100101001 001 0110010001100001 01110100 01100001 011001000110000101110100 010011 01100001 0110010001100001 01110100 01100001 01100100 0110000101001 01110100 01100001 0110010001100001 01110100 01100001 01100100 0100 0110000101110100 01100001 0110010001100001 01110100 01000100 0100 11000010110010001100001 01110100 110000101100100 01100001 01110100 01100001 011001000110000101110100 110000101100100 01100001 010001 01110100 110000101100100 0110000101110100 01100001 01000100 010011 0110010001100001 01110100 011000010110010001100001 01110100 01000 01110100 110000101100100 01100001 0111010001100001 01000100 010011 0110010001100001 01110100 01100001 011001000110000101110100 010011

7

PoweredbyMachineLearningENDUSEREXPERIENCE

APPLICATION

MIDDLETIER

DATATIER

VIRTUALIZATIONTIER

VM CONTAINER

INFRASTRUCTURETIER

VM CONTAINER

RealUsersSyntheticUsers

UnifiedPlatform

AppmetricsTransactions

ServermetricsDiagnosticsLogs

HostmetricsVMmetricsContainermetrics

CMDBTicketsAlerts

ANOMALYDETECTION

CLUSTERING

PREDICTION

CORRELATION

Page 8: Omc AMIS evenement 26012017 Dennis van Soest

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01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 0110000101100100 01100001 01110100 01100001 0110010001100001 01011 01110100110000101100100 01100001 01110100 110000101100100 01100001 01110100 011000010110010001100001 01110100 110000101100100 0100111 01100001 01110100110000101100100 01100001 01110100 01100001 011010 0110010001100001 0111010001100001 0110010001100001 01110100 01001 01100001 0110010001100001 0111010001100001 0110010001100001 01001 01110100 01100001 0110010001100001 0111010001100001 0100101001 001 0110010001100001 01110100 01100001 011001000110000101110100 010011 01100001 0110010001100001 01110100 01100001 01100100 0110000101001 01110100 01100001 0110010001100001 01110100 01100001 01100100 0100 0110000101110100 01100001 0110010001100001 01110100 01000100 0100 11000010110010001100001 01110100 110000101100100 01100001 01110100 01100001 011001000110000101110100 110000101100100 01100001 010001 01110100 110000101100100 0110000101110100 01100001 01000100 010011 0110010001100001 01110100 011000010110010001100001 01110100 01000 01110100 110000101100100 01100001 0111010001100001 01000100 010011 0110010001100001 01110100 01100001 011001000110000101110100 010011

8

HeterogeneousandOpenENDUSEREXPERIENCE

APPLICATION

MIDDLETIER

DATATIER

VIRTUALIZATIONTIER

VM CONTAINER

INFRASTRUCTURETIER

VM CONTAINER

RealUsersSyntheticUsers

UnifiedPlatform

AppmetricsTransactions

ServermetricsDiagnosticsLogs

HostmetricsVMmetricsContainermetrics

CMDBTicketsAlerts

MANAGEANY PLATFORM…

ONANY INFRASTRUCTURE…

ACROSSANYCLOUD…

OPENAPIs…

Page 9: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 0110000101100100 01100001 01110100 01100001 0110010001100001 01011 01110100110000101100100 01100001 01110100 110000101100100 01100001 01110100 011000010110010001100001 01110100 110000101100100 0100111 01100001 01110100110000101100100 01100001 01110100 01100001 011010 0110010001100001 0111010001100001 0110010001100001 01110100 01001 01100001 0110010001100001 0111010001100001 0110010001100001 01001 01110100 01100001 0110010001100001 0111010001100001 0100101001 001 0110010001100001 01110100 01100001 011001000110000101110100 010011 01100001 0110010001100001 01110100 01100001 01100100 0110000101001 01110100 01100001 0110010001100001 01110100 01100001 01100100 0100 0110000101110100 01100001 0110010001100001 01110100 01000100 0100 11000010110010001100001 01110100 110000101100100 01100001 01110100 01100001 011001000110000101110100 110000101100100 01100001 010001 01110100 110000101100100 0110000101110100 01100001 01000100 010011 0110010001100001 01110100 011000010110010001100001 01110100 01000 01110100 110000101100100 01100001 0111010001100001 01000100 010011 0110010001100001 01110100 01100001 011001000110000101110100 010011

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Complete,IntegratedSuiteENDUSEREXPERIENCE

APPLICATION

MIDDLETIER

DATATIER

VIRTUALIZATIONTIER

VM CONTAINER

INFRASTRUCTURETIER

VM CONTAINER

RealUsersSyntheticUsers

UnifiedPlatform

AppmetricsTransactions

ServermetricsDiagnosticsLogs

HostmetricsVMmetricsContainermetrics

CMDBTicketsAlerts

DISCOVERY&MONITORING

CONFIGURATION&COMPLIANCE

AUTOMATION&ORCHESTRATION

ANALYTICS&PLANNING

SECURITY

Page 10: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

Monitorrealusers,syntheticusersandapplicationperformance

OracleConfidential– Internal 10

ServicesDesignedToWorkTogether

InfrastructureMonitoring

Compliance

OrchestrationApplicationPerformanceMonitoring

LogAnalytics

ITAnalytics

Monitordatabaseandcross-tierinfrastructureperformance

Aggregate,indexandexploretheentireenterpriselogestate

Manageconfigurationandchangeagainstindustryandcustomstandards

Executeautomatedremediationandothertasksathyperscale

AnalyzebusinessandITdatausingpre-builtappsandad-hocexploration

Page 11: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

NEW:SecurityMonitoring&AnalyticsCloudService

• ProtectAgainstKnownandUnknownThreats– Universalthreatvisibility– SOC-readycontent– Externalthreatfeeds

• AdvancedThreatAnalyticsandVisualization– Unauthorizeddataaccessdetection– Multi-dimensionalbehavioralanomalydetection– Sessionawarenessandattackchainvisualization

• Next-Generation SecuritySolution– Topologyawareness– Configurationchangeawareness– Auto-remediation

11

Unifiedsecuritymonitoring(SIEM+UEBA)

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ModernDevOps =Culture+TechnologyMovementCultureiswhat’sbehindDevOps;technologyistheenabler

12

Culture

Technology

Page 13: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

ImprovingPerformancepaysoff!

2%Increasedconversionforeach1 second ofperformanceimprovementWalmart - 2012

60MillionmoredownloadsofFirefoxafterdecreasingavgdownloadtimeby2.2%

17%lesscomplaintsand77%bettercustomersatisfaction forcompaniesthatfocusedonapplicationperformanceoptimizationAberdeenGroup, ReachingtheTopoftheWebPerformanceMountain, May2013

13

Page 14: Omc AMIS evenement 26012017 Dennis van Soest

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ApplicationMonitoringandTroubleshooting

• ApplicationMonitoring– Pages,AJAXcalls,serverrequests– Alerts,metrics,topology– Structureddata

• LogAnalytics– Logfiles,unstructureddata

• Combinerelevantdataforadiscipline– combineapplicationtopologywithlogdataforrapidtroubleshooting

14

Multipledisciplines,unified datasource

Confidential– OracleInternal/Restricted/HighlyRestricted 14

Sessions

Pages

AJAXCalls

ServerRequestsApplicationServer

HWinfrastructure

Logfiles

SyntheticTests

UnifiedPlatform

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AutomateMonitoring,ManagementtooBuildBetter ApplicationsFaster

HudsonCodeRepository

ContinuousIntegration

ContinuousDelivery

Incorporateagent

Telemetryfromtests

Telemetryfrompre-prod/prod

UnifiedPlatform

Page 16: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

SharedTelemetryEnablesSharedOwnership

• Howdidtheapplicationdolastweek?

• Doesthemeasuredbehaviormatchourunderstandingofthecode?

• Whatareasforimprovementcanweseefromdata?

16

Cometothetablewithquestionsandfocusonfacts

Page 17: Omc AMIS evenement 26012017 Dennis van Soest

Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.| 17Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

Safexpress

• Neededvisibilityintoperformanceofrun-the-businessERPandmobilityapplications

• UsingAPMandLogAnalytics

17

Under 5 daysTime-to-value

• Indianmarketleaderinsupplychain&logistics

• 4,500+vehiclefleet,12Msqft.ofwarehouses

Confidential– OracleInternal

Discovered and fixeda system deployment oversight which

had existed for a long time

Reduced effort by multiple FTEs

To diagnose routine issues VIDEO:SafexpressEliminatesITWarRoomswithEfficientManagement

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Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.| 18Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

IdeaCellular

• CIOofficeneededvisibilityovermissioncriticalERP,CRMandWebSphereMobileapplicationsaspartoftransformationtodigitalenterprise

• UsingLogAnalyticsandITAnalytics

18

Minimal effortrequired to navigate log estate

• ThirdlargestIndianmobiletelecomprovider

• Over$5BUSDinannualrevenue

• Over175Msubscribers

Confidential– OracleInternal

30% time reductionto diagnose root cause of problems

Proactive detectionof application anomalies

VIDEO:IDEACellularTransformsITManagementwithMachineLearning

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Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.| 19Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.|

ComcastCable

• OrganizationalGoalofreducingmean-time-to-repairforlargeOracledatabaseestate

• UsingOMCITAnalyticstodocapacityplanninganddemandforecastingbasedonwealthofexistingoperationaldatastoredinEnterpriseManager

• CanquicklylookatcurrentandforecastedKPIssuchasCPU,MemoryandStorageutilizationacrosstheirentireestateandrebalanceworkloadsaccordingly

19

ZeroEffort required to forecast demand and

optimize capacity and utilization

• GlobalmediaandtechnologycompanybasedinUSAwithtwoprimarybusinesses,ComcastCableandNBCUniversal

• $28BinRevenue,growingover10%

**Internaluseonly**

Confidential– OracleInternal

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SafexpressEliminatesITWarRoomswithEfficientManagement

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Copyright©2016, Oracleand/oritsaffiliates.Allrightsreserved.| 21

ForMoreInformation

Cloud.oracle.com/management

#MgmtCloud@OracleMgmtCloud

blogs.oracle.com/cloud

Page 22: Omc AMIS evenement 26012017 Dennis van Soest

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