omegasea feeds growth with ozlink
DESCRIPTION
With the opportunity to service the PetSmart stores nationwide and the resulting growth, handling the EDI orders with the current process was not scalable. Their traditional wholesale orders were well automated; however, they had no good way to handle the EDI orders and trading partner compliance. The challenges included: Orders were manually entered into their CRM, and the shipping was already automated with OzLINK. However, generating the UCC 128 labels was done as a separate process by accounting Capturing tracking numbers required for the ASN was manual A separate staging area for EDI orders was required as they awaited UCC 128 labelsTRANSCRIPT
At a Glance: 15 years ago in Sitka, Alaska, two brothers invented and patented the process of making fish foods directly from whole, fresh Alaskan seafood. OmegaSea, the company, was founded, and Omega One, the brand, was introduced. Unlike other fish foods on the market, there is no fishmeal in Omega One. Instead, OmegaSea uses Alaskan seafood such as salmon, halibut, and shrimp for their protein sources. Omega One is sold in 25 countries, and through thousands of outlet stores. When OmegaSea wanted to expand their relationship with PetSmart, they realized they needed to automate their fulfillment and EDI processing, which led them to OzLINK and SPS Commerce.
Industry: eCommerce, Wholesale Distribution Oz Solutions: OzLINK Shipping Applications: QuickBooks, SPS Commerce Key Benefits:
Reduced manual processing of EDI orders by 60%
Enabled launch of PetSmart relationship with 1200 plus orders in 3 days
Streamlined packing, shipping, and ASN generation enabling order growth of over 600%
The Challenge: With the opportunity to service the PetSmart stores nationwide and the resulting
growth, handling the EDI orders with the current process was not scalable. Their
traditional wholesale orders were well automated; however, they had no good way
to handle the EDI orders and trading partner compliance. The challenges included:
Orders were manually entered into their CRM, and the shipping was al-ready automated with OzLINK. However, generating the UCC 128 labels was done as a separate process by accounting
Capturing tracking numbers required for the ASN was manual
A separate staging area for EDI orders was required as they awaited UCC 128 labels
The Solution: OmegaSea integrated their PetSmart orders using SPS Commerce and OzLINK.
SPS Commerce integrates sales orders and invoices with QuickBooks. OzLINK
integrates the ASN process into the shipping workflow. With OzLINK, the EDI or-
ders are processed at the pack/ship station, generating the ASN and UCC 128 la-
bels along with the shipping labels. The benefits achieved include:
Automated shipment processing to verify and capture packing details and tracking numbers for the ASN using bar code scanning
Shipping labels and UCC 128 labels generated in parallel, streamlining the shipping process
Reduced the time to process orders, cutting possibility of errors resulting in chargebacks
OmegaSea
OmegaSea Feeds Growth With OzLINK
“OzLINK and SPS Commerce
are fundamental in
supporting our growth.”
-Kelly Randall,
Director of Operations,
OmegaSea
OZ DEVELOPMENT , INC . Phone: 508-366-1969
www.ozdevelopment.com
OzLINK Customer Success Story