omni channel order management by group fio
DESCRIPTION
Error verification, Supply Chain Decision Making, Omni Channel Selling, Multiple Channels/Order Sources, Fulfillment process made easyTRANSCRIPT
Pain Points of SMEs
Fulfillment & Logistics Internationalization Customer Satisfaction / Loyalty Finding a Total Solution The overarching theme: Brand Experience
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Why need OMS (Order Management Solution)?
Cost of acquiring a new customer is 21 times higher than retaining an existing one
To increase customer lifetime value and strengthen Web loyalty
making the shopping experience hassle-free to incentivize it to existing customers
Track orders from multiple channels, fulfill them and even update stock/inventory simultaneously
“USP: Automated Supply Chain Decision Making”
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How are customers solving the pain points?
Using more than 1 software to manage Multi Channel Selling, Inventory and Supply Chain Management
Limiting the number of order sources
Using platforms like saleswarp, monsoon ecommerce for selective (1 or 2) online order sources
Using expensive solutions like NetSuite, Sage, Epicor, Channel Advisor etc.
Source: http://www.softwareadvice.com/distribution/
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Our Competitive Edge Integrate and Automate the orders from all the sources
Order Entry Validation, Error Verification based on geo codes
Supply Chain decision making:
1. Takes the sales order, looks for 3PL/Warehouse to pick, pack, ship/Drop Ship
2. Decides based on shipping cost, service level and due date
3. Provide purchase order to selected fulfillment channel in desired
format like XML feed etc.
4. Once the order is received by the fulfillment channel, it is sent to the customer and the system
gets updated in terms of stock and sales order completion
Confirmation is sent to the customer with updated records on the Omni Channel Dashboard managed in one place
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How can we be better? Mobile Integration (m-Commerce: the new
buzzword)
Cross Channel Integration
Shipping Differentiation
Scalability
Social Media Integration
Real time Inventory Feed
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Why are we better than our competitors?
All in One Solution for Inventory Management (tracking), Supply Chain (decision making) and Order Management Solution (order to cash process)
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Customer Engagement Strategy Addressing the pain points with our
solution
Excellent Shipping/Packing/Delivery Options to induce loyalty
Cross Channel Integration to widen the reach to customers
Pitching the USP: Multiple Order Sources handled in one platform, AUTOMATED AND INTEGRATED ORDER FULFILLMENT PROCESS. Complexity turning to Simplicity with myFiO OMS.
FREE TRIAL ACCOUNT 30 DAYS
Flexible Implementation
Excellent Support ModelCopyrights with GroupFiO
Our Success Stories
Linen Chest
Group FiO helped us really understand how to exploit the internet’s amazing potential. For the first time were actually making money online instead of just spending money. Thanks Guys!
Jose Linhares
CEOLinenchest.com
GROUP FiO
Canada, Contact: 647-537-3517
Email: [email protected]
Web: www.groupfio.com
