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On the Road to Improving the Credentialing Ecosystem:
Next Steps in the Credential Registry
September 19, 2016
Speaker Biographies
Sharon Boivin, Ph.D. Facilitator
Dr. Sharon Boivin, a senior advisor in the Sample Surveys Division of the National Center for
Education Statistics (NCES), served for the past 9 years as chair of the Interagency Working Group
on Expanded Measures of Enrollment and Attainment (GEMEnA). During this time, she focused on
assessing the current state of federal statistical data on the preparation and credentialing of
adults for work and on initiating projects to fill data gaps in that area. To accomplish this goal,
GEMEnA developed and validated federal survey items on the prevalence and characteristics of
non-degree credentials (including certifications, licenses, and certificates) among the U.S. adult
population. New survey items have now been incorporated into major federal surveys including
the Survey of Income and Program Participation, the National Survey of College Graduates, the
Current Population Survey, and NCES’s own Adult Training and Education Survey. Taken together,
these new data sources provide a comprehensive national picture of U.S. adults with certifications
and licenses. Boivin began her career at NCES in 1987 and later spent 9 years in the private sector
before returning to federal service in 2008. Her Ph.D. in educational research is from the
University of Virginia.
Molly Corbett Broad Panelist
A leading spokesperson for American higher education, Dr. Molly Corbett Broad became the
twelfth president of the American Council on Education (ACE) in 2008. She is the first woman to
lead the organization since its founding in 1918. Broad came to ACE from the University of North
Carolina (UNC), where she served as president from 1997-2006, leading UNC through a period of
unprecedented enrollment growth. Due in large part to the success of the Focused Growth
Initiative, minority enrollment at UNC grew at more than double the rate of the overall student
body during her tenure. She also spearheaded the creation of a need-based financial aid program
for in-state undergraduates and the creation of the College Foundation of North Carolina. Broad
held a number of administrative and executive positions at several universities prior to her tenure
at UNC. At the California State University system, she served as senior vice chancellor for
administration and finance from 1992–93, and as executive vice chancellor and chief operating
officer from 1993 until her election as UNC president. Earlier in her career, Broad served as the
chief executive officer for Arizona's three-campus university system (1985–92) and in a succession
of administrative posts at Syracuse University (1971–85).
Broad has written and spoken widely on strategic planning for higher education, K–16
partnerships, information technology, globalization and biotechnology. She currently holds seats
on the boards of PBS (the Public Broadcasting Service) and the Parsons Corporation. She is past
chair of the National Association of State Universities and Land-Grant Colleges, past chair of the
Internet 2 board of trustees and past president of the International Council for Distance
Education. She has served on the boards and executive committees of the Business-Higher
Education Forum; Council on Competitiveness; National Association of University System Heads;
and the Centenary Committee for Fudan University in Shanghai, China. Broad earned a General
Motors Scholarship to Syracuse University, where she graduated Phi Beta Kappa with a
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baccalaureate degree in economics from the Maxwell School of Citizenship and Public Affairs. She
holds a master's degree in the field from The Ohio State University.
F. Marion Cain III Panelist
F. Marion Cain III is currently assigned as associate director, Force Training Directorate in the
Office of the Assistant Secretary of Defense (Readiness) in the U.S. Department of Defense (DoD).
His responsibilities include oversight of policy and programs for individual and institutional
training within DoD. Cain also served as a member of the Secretary of Defense’s Efficiency Review
Task Force and as co-lead for the Education and Training Work Group of the President’s
DoD/Veterans Affairs Veterans Employment Task Force. He is responsible for oversight of the DoD
Credentialing and Licensing Task Force whose mission is to streamline the civilian credentialing
process for service members and veterans.
Before joining DoD, Cain led major training programs for the Departments of Justice, Homeland
Security, and FEMA. Under his leadership, these programs trained hundreds of thousands of
emergency responders to respond to terrorist attacks involving weapons of mass destruction.
Previously, Cain served 26 years on active duty with the U.S. Army. A Master Parachutist, Cain is a
veteran of operational deployments for Operations JUST CAUSE (Panama) and DESERT STORM
(South West Asia). A Registered Professional Engineer and Certified Associate Program Manager,
Marion’s civilian education includes: a Bachelor of Science in civil engineering from The Citadel, a
Masters in civil engineering from the University of California, Berkeley, and a Masters in military
art and science from the U.S. Army School of Advanced Military Studies. His military education
includes the U.S. Army Command and General Staff College, School of Advanced Military Studies,
Defense Language Institute (Basic Spanish), and the Inter-American Defense College.
Carla Casilli Facilitator
Carla Casilli is a leading authority in the burgeoning field of new credentials. Her strategic systems
approach and insightful writing has helped to establish, architect, and structure the open badges
ecosystem. In 2016, she has co-facilitated the Common Language Working Group for the
Connecting Credentials initiative and co-founded BadgeChain, an organization focused on the
intersection of learning recognition and distributed ledger technology. Previously, Casilli initiated
IMS Global’s entry into the evolving digital credentialing world as the inaugural Executive Director
of the IMS Digital Credentialing initiative. From 2011 to mid-2015 she helped to spearhead the
Open Badges movement, first at Mozilla in roles that ranged from Project Manager to Director of
Badge System Design + Implementation, and then at the Badge Alliance as the Director of Design
+ Practice. Casilli investigates, writes, and speaks nationally and internationally about open
badges and digital credentials.
Stephen Crawford, Ph.D. Welcome Remarks and Presenter
Dr. Stephen Crawford is project co-director of the Credential Transparency Initiative (CTI) and a
research professor at George Washington University’s Institute of Public Policy. Previously, he
served as deputy director of the Brookings Institution's Metropolitan Policy Program; a division
director at the National Governors Association; and executive director of the Governor’s
Workforce Investment Board in Maryland. Earlier, he taught at Bates College and the University of
Maryland, was executive director of research centers in Cambridge, MA and College Park, MD,
and served as an assistant dean at the University of Pennsylvania. He also served as a special
adviser to the Maryland Higher Education Commission, a member of the Frederick County Board
of Education, and a member of the Obama-Biden transition team.
Crawford holds a Masters from the Wharton Business School and a Ph.D. from Columbia
University. His publications include Technical Workers in an Advanced Society (Cambridge
University Press, 1987), several articles in professional journals, and several chapters in edited
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books. His current work focuses on creating and communicating comparable information about
workforce credentials, and on improving the financing of higher education. He is a member of the
boards of directors of the American National Standards Institute and its affiliate, Workcred. He is
also a presidential nominee for appointment to the U.S. Postal Service’s Board of Governors,
awaiting Senate confirmation.
Laurie Dodge, Ph.D. Panelist
Dr. Laurie Dodge is the vice chancellor of institutional assessment and planning and vice provost
at Brandman University. She oversees program outcomes assessment, program review,
curriculum processes, and academic catalog. Dodge serves as Brandman University’s WASC
(Western Association of Schools and Colleges) Accreditation liaison officer and is a member of the
WASC Substantive Change Committee. She was appointed for a 3-year term to the WASC Interim
Review Committee from 2010-2013 and was a member of the WASC Changing Ecology of Higher
Education Task Force 2011-2013. Dodge is a graduate of the inaugural WASC Assessment
Leadership Academy and is a key presenter for the Academy and for WASC Workshops on
Assessment, Lumina Degree Qualifications Profile, and Competency-Based Education. At
Brandman University, Dodge was a professor in psychology teaching research, statistics, senior
capstone, and pediatric neuropsychology. Over the last twenty years at the university, she has
also served as interim co-vice chancellor of academic affairs, interim dean of arts and science, and
department chair of psychology.
Dr. Dodge holds a Ph.D. in school psychology with cognates in Research and Human Development
from Ball State University. Prior to her position in higher education, Laurie was a school
psychologist in West Virginia and Indiana specializing in the areas of traumatic brain injury and
autism. She was a nationally certified school psychologist, licensed educational psychologist, and
led the Santa Barbara Head Trauma Team for K-12 schools. At a national level, Dr. Dodge has
been a leader in competency-based education in higher education and has been invited to
Washington DC convening events and presented at national conferences. She serves on the
Higher Education Advisory Council (HEAC) and is co-chair of C-BEN (Competency-Based Education
Network). Funded by the Lumina Foundation, C-BEN is an invited collaborative group of
institutions across the nation committed to solving common challenges around developing
quality, competency-based models capable of scaling to affordably serve more students.
Joerg Draeger, Ph.D. Panelist
Dr. Jörg Dräger is a member of the Executive Board of Bertelsmann Foundation. He received a
Ph.D. in theoretical physics from Cornell University in Ithaca, New York. After beginning his career
with the management consulting firm Roland Berger, he became executive director of the
Northern Institute of Technology in Hamburg.
In 2001, at the age of 33, he took office as Hamburg’s minister of science and research, and later
as its minister of health and consumer protection. In 2008, he joined the Bertelsmann Stiftung as
a member of its Executive Board and director of the CHE Centre for Higher Education.
John Engler Lunch Speaker
John Engler is president of the Business Roundtable (BRT), an association of chief executive
officers of leading U.S. corporations that produce $7.4 trillion in annual revenues and employ
more than 16 million people. A former three-term governor of Michigan, Engler assumed
leadership of Business Roundtable in January 2011 after serving six years as president and CEO of
the National Association of Manufacturers (NAM).
As BRT president, Engler brings CEO expertise and insights to bear on major challenges facing the
United States, including global competitiveness, innovation, economic growth and job creation.
BRT-member CEOs lead global companies that invest $158 billion annually in research and
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development – equal to 62 percent of private U.S. R&D spending. In addition, they pay more than
$200 billion in dividends to shareholders and generate more than $540 billion in sales for small
and medium-sized businesses annually. Through landmark reports like “Taking Action for
America: A CEO Plan for Jobs and Economic Growth” (2012), “It’s Time to Act for America’s
Future” (2013), and “Invested in America: A Growth Agenda for the U.S. Economy” (2014),
Business Roundtable and Engler promote policies to achieve more robust economic growth and
hiring. These priorities include a restructuring of the nation’s system of taxation to broaden and
lower corporate tax rates and move to a modernized system of worldwide taxation, expanded
international trade, and fixing the nation’s broken system of immigration.
Throughout his leadership at both the NAM and Business Roundtable, Engler has been heavily
engaged in education and workforce issues, identifying the pressing shortage of skilled employees
as a growing threat to American competitiveness in the 21st century’s high-tech global economy.
During Engler’s tenure as the 46th governor of Michigan from 1991 to 2003, he signed 32 tax cuts
into law – saving Michigan taxpayers some $32 billion – and helped create more than 800,000
new jobs, taking the state’s unemployment rate to a record low. The top priority of his
administration was improving education, with a focus on high standards, equity and
accountability. Syndicated columnist David Broder summarized Engler’s service as governor as a
“model of strong, executive leadership.” He had previously served for 20 years in the Michigan
Legislature, including seven years as state Senate majority leader. Elected in 1970, Engler was the
youngest person ever elected to the Michigan State House of Representatives. In 1990, he
became the first sitting legislator elected Michigan governor in more than 100 years. Engler
serves on the board of directors for Universal Forest Products, K12 Inc., and Jobs for America’s
graduates and is a past chairman of the National Governors’ Association. Engler graduated from
Michigan State University with a bachelor of science in agricultural economics. Later, he earned a
law degree from Thomas M. Cooley Law School in Lansing, Michigan.
Paul Fain Moderator
Paul Fain, news editor, came to Inside Higher Ed in September 2011, after a six-year stint covering
leadership and finance for The Chronicle of Higher Education. Fain has also worked in higher-ed
public relations, with Widmeyer Communications. A former staff writer for C-VILLE Weekly, a
newspaper in Charlottesville, VA, Fain has written for The New York Times, Washington City
Paper, and Mother Jones. He has won a few journalism awards, including one for beat reporting
from the Education Writers Association and the Dick Schaap Excellence in Sports Journalism
Award. Fain became hooked on journalism while working too many hours at The Review, the
student newspaper at the University of Delaware, where he earned a degree in political science in
1996.
Kimberly Green Facilitator
Kimberly Green is executive director of Advance CTE. For the past 23 years, she has worked
extensively on federal policy impacting Career Technical Education (CTE). Working closely with
Congress, the Administration, and a broad range of stakeholders, she represents the interests of
and seeks support for CTE. In addition to this policy work, she helped establish, implement and
grow the national Career Cluster® Initiative, the Common Career Technical Core, the CTE:
Learning that Works for America Campaign and Putting Learner Success First: A Shared Vision for
the Future of CTE – all of which are designed to build visibility and support for CTE, while also
raising the bar for CTE by ensuring consistency in the delivery of high quality programs to students
across the U.S. Green also helped to secure the largest philanthropic investment in career
readiness/CTE; the New Skills for Youth Initiative funded by JPMorgan Chase & Co. invests in
systemic, state-level transformation to increase access to high-quality CTE and aligns to the
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aspirations of Putting Learner Success First.
Green represents the State CTE Directors on a variety of boards and committees including the
Board of Directors for the Manufacturing Skills Standards Council, the National Technical Honor
Society, and the National Career Academy Coalition. She serves as an advisor to the National
College and Career Readiness Center, the Great Teachers and Leaders Center, the American
National Standards Institute’s Certificate Accreditation Program, the Advancing Equity Technical
Advisory Group, and the National Center for Supply Chain Technology Education National Visiting
Committee. She is an accomplished speaker, having presented in all 50 states and is considered a
nationally-recognized expert in CTE. With the support of Pell Grants and the federal work study
program, she is a graduate of Cornell University’s School of Industrial and Labor Relations.
Amy Heitzman, Ph.D. Panelist
Dr. Amy Heitzman is deputy CEO and chief learning officer at the University Professional and
Continuing Education Association (UPCEA). With degrees in art history from the University of
Michigan and the University of Chicago, Heitzman began her career in museum education,
developing programs and training museum educators at various university art museums, as well
as the Art Institute of Chicago and the Dallas Museum of Art. In 2002, after having served as
Education Director for the Meadows Museum on the campus of Southern Methodist University
(SMU), her interest in adult learners led her to the directorship of SMU’s Continuing Education
unit.
Over the course of the next decade, she expanded the unit’s reach into the community and on
campus, transforming the role of Continuing Education at SMU into one of broad, inter-
disciplinary collaboration. As executive director of continuing and professional education, she
directed a new strategic vision for the unit, effectively doubling the number of programs offered
and students served, increasing the university’s capacity to more deeply engage with its
community. While at SMU, Heitzman served in various leadership roles including board
membership in the SMU Staff Association and the Hegi Family Career Center and as an appointed
member of the Presidential Council for Community Engagement and the Faculty and Staff
Committee of the Second Century Capital Campaign.
It was during her time at SMU that she earned graduate certificates in marketing and nonprofit
leadership, as well as the M.Ed. Heitzman earned her doctorate in Higher Education
Administration at The University of Texas at Austin in 2014, and her dissertation focused on
female student veterans in higher education. Her current research agenda is broad and involves
examinations of nontraditional learners, the experiences of student veterans—particularly those
of female student veterans, as well as comparative studies of international higher education
systems.
Prior to joining the UPCEA staff, she was deeply engaged as a volunteer leader for the
organization, having served as chair of the South Region, vice-chair of the Leadership and
Management Commission, a member of the Board of Directors, and as chair of the National
Membership Committee and Regional Cabinet.
Roberts T. Jones
Closing Remarks and
Moderator
Roberts T. Jones is the president of Education & Workforce Policy, LLC, a policy consulting firm
whose singular focus is the advancement of education, training, and workforce policy. He also
serves as the president of the MTC Institute, the policy and research arm of the Management and
Training Corp. Jones is also a co-director of the Lumina Foundation-funded Credential
Transparency Initiative (CTI). Jones has served as the president and CEO of the National Alliance
of Business, the Assistant Secretary of Labor under President Reagan and again under President
Bush, senior positions in two major U.S. corporations and as a chief of staff to two U.S.
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Congressmen. Having held senior leadership positions in the legislative and executive branches,
and extensive experience in the private sector, he has been personally engaged in every major
piece of education, training, and workforce legislation for the past 40 years. He played a lead role
in the landmark research project and report, Workforce 2000: Work and Workers for the 21st
Century, and was responsible for the Department of Labor's SCANS Commission, which for the
first time spelled out the skills necessary for success in the workplace.
Jim Kendzel, MPH, CAE
Panelist
Jim Kendzel, MPH, CAE, currently serves as the vice president, certification services at the
American Health Information Management Association (AHIMA). AHIMA has over 90,000
individuals holding one or more of the nine active AHIMA certifications. Prior to coming to
AHIMA, Kendzel served as the executive director/CEO of the American Society of Plumbing
Engineers (ASPE) and the executive director for the Institute for Credentialing Excellence (ICE),
and also served as the senior vice president, administration at NSF International. Kendzel has over
25 years of experience in leadership roles associated with standards development, quality
systems management, and product/personnel certification. Kendzel serves in volunteer roles for
organizations such as ICE, the American National Standards Institute (ANSI), ASTM International,
International Accreditation Services (IAS) and the International Organization for Standardization
(ISO). He received his Masters of Public Health from the University of Michigan and is a Certified
Association Executive.
Jeanne Kitchens
Presenter
Jeanne Kitchens is associate director of the Southern Illinois University Center for Workforce
Development (CWD) and project co-director of the Credential Transparency Initiative (CTI).
Kitchens is responsible for facilitating CTI technology development and the project’s Technical
Advisory Committee. Kitchens and her team have been working on innovative state and national
programs over the past fifteen years that focus on improving access to information.
Thomas Kriger, Ph.D.
Panelist
Dr. Thomas J. Kriger is the director of research at North America’s Building Trades Unions. From
2008 to 2012 Kriger was professor of labor studies and provost and vice president for academics
at the National Labor College. He served as assistant to the president and director of legislation
and research for the American Federation of Teacher’s largest higher education local, United
University Professions (#2190), from 1998 to 2007. Kriger has held faculty positions at the
University of Northern Colorado, Providence College, and St. Lawrence University, and is the
author of numerous publications on labor issues.
Mary Beth Lakin
Facilitator
Mary Beth Lakin is the director of College and University Partnerships (CUP) in the Center for
Education Attainment and Innovation at the American Council on Education (ACE). CUP capitalizes
on statewide, regional, and national initiatives to raise awareness, acceptance, and application of
credit for prior learning and boost postsecondary credential completion rates, assisting higher
education institutions and systems in developing integrated programs and services that support
and validate a range of learning experiences.
With 11 years at ACE, Lakin has concentrated on working with institutions to expand educational
pathways for adult learners, including military service members and veterans. Currently, Lakin is
the Center’s lead for several initiatives focusing on the mapping of ACE credit recommendations
and other credit for prior learning experiences to postsecondary credentials. She and her team
collaborate with institutions and systems around the country on the implementation of credit for
prior learning policies and practices, providing strategies and tools developed from recent
research that engaged a diverse group of institutions. Lakin has close to three decades of
experience as a faculty member, academic advisor, and program administrator. In her previous
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position at Old Dominion University in Norfolk, Virginia, she developed and directed the
University’s Experiential Learning program and an interdisciplinary degree program geared to
adult learners offered in a blended format. Her published articles, presentations, and research
center on credit for prior learning policies and practices, adult learning, and trends in
postsecondary education.
Gail Mellow, Ph.D.
Panelist
Dr. Gail O. Mellow has served as president of LaGuardia Community College in Long Island City,
Queens since 2000. A member of the City University of New York (CUNY) system, LaGuardia is a
nationally recognized leader among community colleges for boundary-breaking success educating
underserved students. An expert on the history, development, and future of the American
community college, Mellow co-authored Minding the Dream: The Process and Practice of the
American Community College (Rowman & Littlefield, 2008), in addition to numerous articles and
editorials about issues facing higher education in America. Mellow is in demand as a speaker both
in the U.S. and abroad, and has shared her expertise with educators and public officials in several
countries, including Chile, Greece, France, El Salvador and China.
Since Mellow joined LaGuardia in 2000, the college has won numerous awards, among them the
prestigious 2006 MetLife Foundation Community College Excellence Award for Service to
Underserved Students, and was named one of the top three large community colleges by the
Community College Survey of Student Engagement in 2003. Under Mellow’s leadership, over $16
million in external funding through grants and contracts is secured each year for workforce
development, initiatives that support at-risk students, and initiatives to help low income
individuals transition to work and to education. She is co-creator of Global Skills for College
Completion (GSCC), a collaborative $3.6 million Bill & Melinda Gates Foundation-funded project in
which LaGuardia, League for Innovation in the Community College, and Knowledge in the Public
Interest will develop a breakthrough curriculum and improve instruction in the teaching of math
and writing basic skills as part of a larger Gates-funded effort to increase community college
students’ graduation rate.
In 2008, she signed an agreement with officials from Chile’s Universidad Central to create
Community College de Santiago, the first community college in Chile, under the auspices of
Universidad Central, and with support from LaGuardia, that will enhance social mobility in Chile.
In March 2010, the new college opened its doors to enroll 180 students.
Mellow serves on the Carnegie Foundation’s board for the Advancement of Teaching, among
many others. Appointed by the U.S. Department of Homeland Security Secretary Janet
Napolitano, she serves on the Homeland Security Academic Advisory Council. She is also a
commissioner on the Business Roundtable’s Springboard Project with business leaders, labor
experts, academics, foundation heads and former policymakers who offer recommendations to
strengthen the American workforce by highlighting the important role community colleges will
play in our economic recovery.
Mellow received an A.A. from Jamestown Community College, a B.A. from SUNY Albany, where
she graduated Phi Beta Kappa, and her M.A. and Ph.D. from The George Washington University in
Social Psychology.
Jamie Merisotis
Opening Remarks
Jamie Merisotis is a globally recognized leader in philanthropy, higher education, and public
policy. Since 2008, he has served as president and CEO of Lumina Foundation, one of the largest
private foundations in the U.S. and a driving force for increasing Americans’ success in higher
education. He previously served as co-founder and president of the nonpartisan, Washington, DC-
based Institute for Higher Education Policy, and as executive director of a bipartisan national
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commission on college affordability appointed by the President and Congressional leaders.
Merisotis is the author of the highly-regarded 2015 book America Needs Talent, published by
RosettaBooks. He is frequently sought after as a media commentator and contributor. His writing
has appeared in The Washington Post, The Wall Street Journal, National Journal, Stanford Social
Innovation Review, Washington Monthly, Huffington Post, Politico, Roll Call, and other
publications. His work includes extensive global experience as an adviser and consultant in
southern Africa, the former Soviet Union, Europe and other parts of the world. A respected
analyst and innovator, Merisotis is a member of the Council on Foreign Relations in New York. He
is the recipient of numerous awards and holds honorary degrees from several colleges and
universities. Merisotis commits his time and energies as trustee for a diverse array of
organizations around the world, including his alma mater Bates College in Maine, the Council on
Foundations in Washington DC, The Children’s Museum of Indianapolis, Anatolia College in
Greece, and the London-based European Access Network.
Eric V. Mitchell
Panelist
Eric Vincent Mitchell is the executive director, talent optimization at AT&T. In this role, he is
responsible for AT&T’s Competency Management Center of Excellence, advancing the use of
defined competencies, job profiles, and competency assessments across talent management
processes and systems. Mitchell and his team work with AT&T business unit clients and human
resource partners to ensure AT&T has a skilled and engaged workforce.
With 35 years of service in the AT&T family of companies, Mitchell began his career in 1981 with
Pacific Bell. He has over 30 years of experience in human resources, holding successive positions
in Pacific Bell, SBC Communications, and AT&T. Mitchell has considerable experience leading
change and growth initiatives across a wide range of HR functions. He led test development and
selection methods during the implementation of the Americans with Disabilities Act (ADA). He
directed recruiting and staffing services during a dynamic period of company growth. He
implemented and led the operations of AT&T’s HR service delivery model through a number of
company mergers. Mitchell has also led workforce diversity, affirmative action, EEO, corporate
ethics & compliance, workforce effectiveness, HR services, and attendance operations.
Mitchell attended the University of California at Berkeley and received his Bachelor of Science
with honors in biochemistry from the University of Stirling in Scotland. A native of California,
Mitchell now resides in Dallas, Texas.
Eleni Papadakis
Panelist
Since 2007, Eleni Papadakis has served as the executive director of the Workforce Training and
Education Coordinating Board in Washington State. Prior to this, Papadakis was the vice president
for planning and advancement with the Commonwealth Corporation in Boston, where she also
served as the vice president and director for the Center for Workforce Innovation and as the
director for program services. Papadakis also owned and operated a small business, a restaurant,
and entertainment venue in Worcester, Massachusetts. She began her career as a therapist,
career counselor, and Adult Basic Education instructor.
Papadakis earned her B.A. in psychology from Clark University in 1980, and her M.A. in counseling
psychology from Assumption College in 1982. Papadakis has served on the boards of a number of
local, state, and national organizations dealing with educational access and workforce
development. In her local community, she has served on the boards of theatre organizations,
community action agencies, voters’ rights, and youth services organizations.
Mike Reilly Mike Reilly joined the American Association of Collegiate Registrars and Admissions Officers
(AACRAO) as executive director on June 1, 2012. Prior to coming to AACRAO, he served as the
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Presenter executive director for the Council of Presidents, an association of the 6 public baccalaureate
degree-granting institutions in Washington State. He has 20 years of experience in university
admissions and enrollment management, including having served as the associate vice president
for enrollment management at both Central Washington University and Humboldt State
University.
Lenore Rodicio, Ph.D.
Panelist
Lenore Rodicio is currently executive vice president and provost for Miami Dade College (MDC).
Rodicio previously served as provost for academic and student affairs at MDC. Rodicio joined MDC
in the fall of 2002 as an adjunct instructor of chemistry at the Kendall and InterAmerican
Campuses. Since that time, she has held a number of positions at the college including associate
professor, chair of natural and social sciences, dean of academic affairs, and vice provost for
student achievement. Rodicio has led a number of projects aimed at recruiting students to the
sciences and improving the teaching/learning process in the STEM fields, including projects
funded by the National Science Foundation and the Carnegie Foundation. As a faculty member,
Rodicio served as a founding co-chair of the Learning Outcomes Project that facilitated a
nationally-recognized process to develop college-wide general education learning outcomes and
related assessment tools. As vice provost for student achievement, as well as in her current role,
she has worked with key partners such as the Bill and Melinda Gates Foundation, Achieving the
Dream, Lumina, and Kresge, to improve student success and completion at MDC and to
implement comprehensive solutions to improve completion rates, while upholding the highest
standards of quality teaching and learning.
Rodicio holds a Bachelor of Science degree in chemistry from Barry University, and a Doctor of
Philosophy degree in chemistry from Louisiana State University. She is a member of the American
Chemical Society (ACS); a past president of the Association for General and Liberal Studies (AGLS);
and a current member of the Board of Directors for the Association of American Colleges and
Universities (AAC&U).
Andy Rotherham
Moderator
Andrew J. Rotherham is a co-founder and partner at Bellwether Education Partners, a national
nonprofit organization working to support educational innovation and improve educational
outcomes for underserved students. Rotherham leads Bellwether’s thought leadership and policy
analysis work. He is also the executive editor of Real Clear Education, part of the Real Clear
Politics family of news and analysis websites, a contributing editor to U.S. News & World Report,
writes the blog Eduwonk.com, teaches courses on education policy at universities including The
University of Virginia, and is co-publisher of “Education Insider,” a federal policy analysis tool
produced by Whiteboard Advisors. Rotherham previously served at the White House as special
assistant to the President for domestic policy during the Clinton administration, as a former
member of the Virginia Board of Education, and was education columnist for TIME. In addition to
Bellwether, Rotherham has founded or co-founded two other education organizations and served
on the boards of several other successful education start-ups.
Rotherham is the author or co-author of more than 300 published articles, book chapters, papers,
and op-eds about education policy and politics, and is the author or editor of four books on
educational policy. He serves on the Board of Directors for the Curry School of Education
Foundation at the University of Virginia, The 74, and the International Board of Directors for
Classroom Champions, a Canada-based nonprofit that pairs Olympic and Paralympic athletes with
high-poverty classrooms and schools. Rotherham is a fellow and moderator in the Aspen Global
Leadership Network and serves on advisory boards for a variety of organizations including
Education Pioneers, the National Center for Analysis of Longitudinal Data in Education Research,
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the Center for Reinventing Public Education at the University of Washington, and The National
Young Farmers Coalition.
Ken Sauer, Ph.D.
Panelist
Dr. Ken Sauer is senior associate commissioner and chief academic officer at the Indiana
Commission for Higher Education. His duties as chief academic officer for the commission include:
making recommendations on proposals for new degree programs; reviewing existing degree
programs; analyzing programs with few graduates or low enrollments; overseeing commission
student data systems; representing the commission with various external constituencies, such as
the Indiana General Assembly Collaborating with other units of state government on inter-agency
projects; and undertaking applied research and policy studies. While at the commission, he has
been closely associated with a number of special state-level initiatives, including Indiana e-
Transcript Initiative Formulation of dual credit policy Development and implementation of
Indiana's comprehensive community college system Transfer Indiana Initiative, working with the
Statewide Transfer and Articulation Committee (STAC), and funding and implementation of a
statewide transfer web site agreement on the future directions of Indiana University and Purdue
regional campuses, Indiana's strategic directions framework for policy and planning development
in higher education. Prior to joining the commission, he served with the Illinois Board of Higher
Education (1980-1985) and the National Center for Higher Education Management Systems
(NCHEMS) in Boulder, Colorado (1975-1980). While at NCHEMS, Sauer developed a classification
system that is still used annually by all colleges and universities in the U.S. for reporting degree
data to the federal government, Classification of Instructional Programs (CIP codes). He also
developed a projection model that was used for many years by the U.S. Secretary of Health for
periodically reporting data on nursing supply and demand to the President and Congress. Sauer
earned his Ph.D. in international relations/government from the Claremont Graduate University
and his Bachelor of Arts in Sociology from St. John Fisher College. Between college and graduate
school, he served as a Peace Corps volunteer on the island of St. Kitts in the West Indies.
Martin Scaglione
Facilitator
Martin Scaglione is president and CEO of Hope Street Group. Scaglione has made it his life’s work
to create access to learning for those in need. His recent roles include co-founder and CEO of
Viridis Learning, a talent technology company, and president and COO of ACT’s Workforce
Development Division, where he launched the National Career Readiness system, and helped
drive President Obama’s Job Council program, “Right Skills Now.” Previously, Scaglione served as
COO at Bosch-Siemens Household, vice president, corporate strategy at Hon Industries, and vice
president, marketing at Maytag. He is a graduate of Drake University.
Robert Sheets, Ph.D.
Presenter
Dr. Robert Sheets is project co-director of the Credential Transparency Initiative (CTI) and a
research professor at George Washington University’s Institute of Public Policy. He conducts
research related to postsecondary education, workforce development, and economic
development policy as well as labor market and education and workforce data systems. He is
currently conducting research on human capital financing and risk management, the credentialing
and higher education marketplace, public-private labor market information systems, and the
changing role of government in global talent markets. Before coming to George Washington
University, he served as the director of research at Business Innovation Services, University of
Illinois at Urbana-Champaign. Sheets received his B.A. and M.A. from the University of Missouri at
Columbia and his Ph.D. from the University of Illinois at Urbana -Champaign.
Louis Soares
Moderator
Louis Soares is vice president, Center for Policy Research and Strategy at the American Council on
Education (ACE) and has served as co-chair of the Credential Transparency Initiative (CTI)
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executive committee since 2015. He joined ACE in June 2013 as vice president for policy research
and strategy and head of the Council’s Center for Policy Analysis. With more than 20 years of
experience in postsecondary education policy and practice, he is responsible for further
positioning ACE as a thought leader on emerging trends in higher education. Soares most recently
served as the director of the postsecondary education program and fellow at the Center for
American Progress (CAP). Prior to CAP, he served as director of business development under
Rhode Island Governor Donald L. Carcieri and as director of education and training for the Rhode
Island Technology Council. Additionally, he was a small business consultant with the U.S. Peace
Corps in Romania. Soares was appointed by Secretary of Education Arne Duncan to serve on the
National Board of the Fund for the Improvement of Postsecondary Education in November 2011.
He holds a master’s degree in public administration from Harvard University (MA) and a
bachelor’s degree in business economics from Brown University (RI).
Roy Swift, Ph.D.
Presenter
Dr. Roy Swift is the executive director of Workcred – an affiliate of the American National
Standards Institute (ANSI) and a project co-director of the Credential Transparency Initiative (CTI).
Previously, he served as ANSI’s chief workforce development officer and senior director of
personnel credentialing accreditation programs. Prior to ANSI, he was a consultant to educational,
certification, licensure and health care organizations. From 1993-1998, he was executive director
of the National Board for Certification in Occupational Therapy (NBCOT). This appointment
followed a 28-year career in the United States Army Medical Department. In his last position, he
was chief of the Army Medical Specialist Corps in the Army Surgeon General’s Office with policy
responsibility for Army occupational therapists, physical therapists, dietitians, and physician
assistants throughout the world.
He has served on many national committees, non-profit Boards of Directors, and federal and state
government advisory committees. He has served as chair of the Assembly of Review Committee
Chairs of the former Council on Allied Health Education and Accreditation of the American
Medical Association; chair of the American Occupational Therapy Association Accreditation
Committee (Academic Accreditation); and on the Secretary of the Department of Veterans Affairs
Advisory Committee for Certification. Swift recently served on an Institute of Medicine of the
National Academies Panel dealing with Provision of Mental Health Counseling Services under
TRICARE, and a planning committee for the future of Allied Health Practice. In addition, Swift
recently chaired an international working group within the International Accreditation Forum
(IAF) to recognize personnel certifications among member countries through the development of
multilateral recognition arrangements. He is also active on working groups related to personnel
credentialing in the International Organizational for Standardization (ISO) in Geneva, Switzerland,
and is a guest lecturer at the University of Geneva on credentialing. Swift holds a B.S. in
occupational therapy from the University of Kansas, an M.S. Ed. from the University of Southern
California, and a Ph.D. in continuing and vocational education with an emphasis in continuing
competency in the professions from the University of Wisconsin-Madison. He has also
successfully completed the University of Chicago’s three-week management development course.
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Nan Travers, Ph.D.
Facilitator
Nan L. Travers currently serves as the director of the Office of Collegewide Academic Review at
Empire State College and focuses on the policies and practices of self-designed student degree
programs and the assessment of prior college-level learning. Over the years, Travers has been
involved in research in adult learning, including Prior Learning Assessment (PLA) and ways in
which students develop self-regulated learning. Prior to Empire State College, Travers has held a
variety of administrative positions at community colleges in Vermont and New Hampshire. She
received her Ph.D. at the University of Connecticut in adult learning.
Andy Van Kleunen
Facilitator
Andy Van Kleunen is chief executive officer of National Skills Coalition, which he founded in 2000
as The Workforce Alliance in collaboration with leaders from the workforce development and
philanthropic communities. He has led the Coalition to become a nationally recognized voice on
behalf of a diverse array of stakeholders, building upon his experience as a community organizer,
a policy analyst, and a practitioner-advocate with roots in the workforce field. He oversees all
aspects of the Coalition’s efforts, including building alliances with new partners as well as advising
state and federal policy initiatives.
Van Kleunen is the author of multiple publications in the areas of workforce policy, healthcare
policy, and urban community development. He is a recognized expert on state and federal
workforce policy, regularly cited in such leading national publications as The New York Times,
Washington Post, and USA Today. Prior to founding the Coalition, he was director of workforce
policy for the Paraprofessional Healthcare Institute, where he worked with employers, unions,
and client advocates to improve job quality and training for low-wage workers within the nation's
long-term care sector. He also spent over 14 years in community organizing and development
efforts within several of New York City’s low-income and working-class neighborhoods.
He holds a master’s degree in urban sociology from the Graduate Faculty at the New School for
Social Research, and a bachelor’s degree in political science and honors studies from Villanova
University. Van Kleunen has been a member of NSC’s Board of Directors since 2010.
David Wilcox
Facilitator
David Wilcox is the president and CEO of Global Skills X-Change (GSX). Wilcox co-founded GSX to
focus on the deployment and implementation of industry practices for using validated skill and
knowledge information to develop strategies and provide tools to support the development of a
high quality workforce. Currently, he is working with an array of public and private organizations
for achieving this objective. Wilcox was the former executive deputy director of the National Skill
Standards Board (NSSB) in Washington, DC. In this role, he was responsible for developing
strategies for infusing industry skill standards and certifications in the workforce development
and educational systems of the United States.
Experienced in management skills and business leadership development, Wilcox holds a Master of
Science degree in both counseling and human resources and electrical engineering, and is also a
registered professional engineer. He created Wilcox Performance Systems and was a principal of
Executive Effectiveness Inc. prior to his associations with the NSSB. In these roles, he provided
quality leadership, strategic management services, and training for major corporations (Xerox,
ADP, IBM, and Corning), the U.S. Department of Defense, and many public agencies. He serves on
numerous national committees and has been recognized in many publications including “Who’s
Who in America” for over 35 years.