March/April 2013

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We are proud to announce the launch of PBTV Everywhere, a new service that will be provided to all PBTV subscribers at no charge.

Ini al content will include March Madness college basketball coverage, Galaxie Music, Fox News, and Fox Business News. We an cipate the addi on of dozens of more networks in the coming months.

PBTV Everywhere is free but those who wish to use it must sub-scribe to PBTV. It also requires a connec on to the Internet. Cus-tomers are responsible for any data costs from their wireless or Internet provider.

PBTV customers will only receive access to networks they receive as part of their service. For example, Fox Business News is in PBTV Extra. In order to get that content through PBTV Everywhere they must have PBTV Extra as part of their regular PBTV service.

PBTV Everywhere allows our TV customers access to various network shows, music,

and even some live TV from their computer, tablet, or smart phone.

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Unclaimed Capital CreditsWe are looking for past members who have outstanding Capital Credits.If you are on this list, or know someone who is, please call Karen at 218-444-1234 ext. 224

$50 CREDIT DRAWING!Fill out this form and return it with your next bill, or email your name and phone number to newsle er@paulbunyan.net for a chance to win a $50 credit on your account by 4/26/13 to be eligible. One winner per newsle er.NAMEPHONE

MARCH/APRIL 2013CONGRATULATIONS TO GERALD & DEBRA STEIN,

OUR JANUARY/FEBRUARY WINNERS

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S JANUARYPaul Bunyan Communica ons Board of Directors conducted its monthly mee ng on January 4, 2013. Also present were CEO and General Manager Gary Johnson, CFO Dave Schultz, and A orney Sheldon McRae.

• The Manager updated the board on our CLEC projects. Construc on in the Park Rapids area and Big Falls was discussed. ILEC construc on was discussed.

• Digital video was discussed. PBTV Lite, PBTV Fusion, VOD , and HD Channels were discussed.

• Wireless licenses were discussed.

• NTCA CEO, Shirley Bloomfi eld, a ended remotely to discuss the proposed merger and Bylaw changes of the na onal industry associa ons NTCA and OPASTCO.

• The manager discussed proposed topics for the upcoming strategic planning session.

• A mo on was made, seconded and carried for the sale of a vacant lot in Blackduck to the Blackduck School District.

• Kathy Peterson was designated vo ng delegate and Tim Hins alternate at the upcoming NTCA Annual Mee ng.

• Gary Johnson was designated vo ng delegate and Dave Schultz alternate for any future NRTC Annual Mee ngs.

• A endees were designated for the upcoming MTA Annual Conven on in Minneapolis.

• A mo on was made, seconded and carried to revise the company policies reviewed.

• A mo on was made, seconded and carried to authorize management to invest in an industry insurance group off ering.

• The Manager gave his monthly report.

• The November 2012 fi nancial reports were reviewed.

• Thank you le ers and correspondence were reviewed.

• The delinquent accounts and new member lists were reviewed.

FEBRUARYPaul Bunyan Communica ons Board of Directors conducted its monthly mee ng on February 12, 2013. Also present were CEO and General Manager Gary Johnson, CFO Dave Schultz, and At-torney Sheldon McRae.

• The Manager updated the board on our CLEC projects. Construc on in the Park Rapids area and Big Falls was discussed. ILEC construc on was discussed.

• Digital video was discussed. PBTV Lite, PBTV Fusion, and PBTV Everywhere were discussed.

• A endees were designated for the upcoming NTCA Legisla- ve Conference in Washington DC.

• The recently held strategic planning session was reviewed.

• Wireless licenses were discussed.

• Bids for company vehicles were reviewed. A mo on was made, seconded and carried to accept the low bids.

• Upcoming Caucus Mee ngs and Annual Mee ng were discussed. The District 1 Caucus Mee ng date was sched-uled for April 8. The District 6 Caucus Mee ng date was scheduled for April 9.

• A mo on was made, seconded and carried to revise the company policies reviewed.

• The Manager gave his monthly report.

• Thank you le ers and correspondence were reviewed.

• The delinquent accounts and new member lists were reviewed.

2013 CaucusDates SetThere are two District Caucuses to be held in 2013. The purpose of the caucus mee ng is to nominate a director candidate or candidates to represent the district on the Paul Bunyan Communica ons Board of Directors. The caucus is only open to members from within the District.

The District 1 Coopera ve Caucus will be held at 7 pm onMonday, April 8 at the North Beltrami Community Center in Kelliher. The current director from this district is Gary Eklund and he will be seeking re-elec on.

The District 6 Coopera ve Caucus will be held at 7 pm onTuesday, April 9 at the St. Mary’s Mission School in Red Lake. The current director from this district is Vernon Clark and hewill not be seeking re-elec on.

Directors serve a fi ve-year term, with these two District’s next term expiring in the year 2018. Once a person or persons are nominated at the district mee ng, up to two names are put onto a ballot and voted on by the general membership of the Coopera ve. Votes are tallied at the Annual Mee ng, and results are announced at that me. Nominees with the greatest numbers of votes from the general

membership will be elected Director for the district.

The Expecta ons of a Director for Paul Bunyan Communica ons can be found on our web site at www.paulbunyan.net/coopera ve/quali-fi ca ons.html or on page 48 of the informa on sec on in the 2013 Minnesota Gold Telephone Directory.

Ar cle III, Sec on 2.(b) of the Coopera ve Bylaws states the required qualifi ca ons of a Director which can be found on our web site at www.paulbunyan.net/coopera ve/ar cles.html or on page 43 of the informa on sec on in the 2013 Minnesota Gold Telephone Directory.

Please refer to these qualifi ca ons when you consider your nomina- ons for a Director to represent your district or consider becoming a

candidate yourself.

In addi on to being an opportunity to nominate persons to represent the District, your caucus mee ng is also an opportunity for you to ask ques ons concerning the Coopera ve. The mee ng will be a ended by several key management staff .

Are You Having Trouble Using the PhoneDue to A Hearing or Speech Disability?

Minnesota Relay is a free service that uses a specially trained communica ons assistant (CA) to facilitate the telephone conversa on between a person who has a hearing loss or a speech disability and the person with which they wish to speak. Calls can be made to

anywhere in the world (long distance charges apply), 24 hours a day, 365 days a year. All calls are completely confi den al.

Cap oned Telephone (CapTel™)CapTel is an amplifi ed telephone and relay cap oning service that allows people who are hard of hearing to see word-for-word cap ons of their telephone conversa on on a bright, easy-to-read display window built into the CapTel phone, while also listening to what is be-ing said using their residual hearing (much like TV cap oning). Requires a CapTel phone. If you wish to contact a person who uses a CapTel phone, dial: 1-877-243-2823.

Voice Carry Over (VCO): 1-877-627-3024Allows a person who has diffi culty hearing on the phone to voice their conversa ons directly to the other person on the call. The CA then types the other person’s response to the VCO user. Requires a special telephone.

Two-Line VCO: 1-866-855-4611Allows a VCO user to use one telephone line for speaking directly to the other person, while the second line is used to receive the CA’s typed response from the other person. This en-hanced feature provides a more natural fl ow of conversa on without the pauses of single-line VCO calls. Addi onal service and equipment requirements.

Hearing Carry Over (HCO): 1-800-627-3529Allows a person who can hear but who has very limited or no speech capability to make and receive phone calls. The HCO user types his/her conversa on for the CA to read to the other person, and listens directly to the other person’s response. Requires a special telephone.

Text Telephone (TTY): 1-800-627-3529Allows a person who is deaf, hard of hearing, or speech disabled to use a TTY to communi-cate with the other person on the call.

Standard Telephone: 1-800-627-3529A hearing person may use a standard telephone to place a relay call and easily converse with a person who is deaf, hard of hearing, or speech disabled.

Speech-to-Speech (STS): 1-877-627-3848Allows a person who has diffi culty speaking or being understood on the phone to communi-cate using his or her own voice or voice synthesizer. The CA revoices the words of the person with a speech disability so the other person on the call can understand them. No special telephone is required. Computer (ASCII): 1-800-627-3529Computer users can also access Minnesota Relay. Set your communica ons so ware to the following protocols: speeds ranging from 300 to 2400; 8 Bits; No Parity; 1 Stop Bit; Full Duplex. When calling at a rate of 300 or below, follow the above using Half Duplex.

Spanish Relay: 1-877-627-5448Allows a Spanish speaking person to use Minnesota Relay. The CA relays calls between a Spanish speaking person with a hearing or speech disability and a Spanish speaking hearing person.

900 Pay-Per-Call Services: 1-900-230-3324Allows a relay user to connect to any pay-per-call service.

TO MAKE A MINNESOTA RELAY CALL JUST DIAL 7 1 1Once connected to the relay service, tell the CA the type of relay call you wish to make.Or, you may dial the specifi c toll free number for the type of relay service.

EMERGENCY ASSISTANCE

TTY callers should dial 9-1-1 directly in emergency. All 9-1-1 centers are equipped to handle TTY calls. Minnesota Relay can process emergency calls, but this may delay the response to your call.

BILLING OPTIONS FOR LONG DISTANCE RELAY CALLS

• Direct• Collect• Pre-paid calling card• Carrier calling card• Third-party billing

FILING A COMPLAINT

If you would like to fi le a complaint regarding Minnesota Relay, please call 1-800-657-3775. You will need to provide the date and me of the relay call, the CA’s iden fi ca on number, and the nature of your complaint. To fi le a relay complaint with the Federal Communica ons Commission call toll-free at 1-888-225-5322 (voice)1-888-835-5322 (TTY),or fi le online at fcc.gov/complaints.

For More Informa on onMinnesota Relay Services1-800-657-3775 orwww.mnrelay.org

TELEPHONE EQUIPMENTDISTRIBUTION (TED) PROGRAM

The TED Program provides freespecialized telecommunica ons

equipment to income eligibleMinnesotans who are having

trouble using the telephone dueto a hearing, speech or physical

disability.

For informa on on theTED Program go to their

website at:www.tedprogram.org or call:

1-800-657-3663 (voice)1-888-206-6555 (TTY)

In the Community

BELTRAMI COUNTYSHERIFF’S OFFICEK-9 PROGRAM

P aul Bunyan Communica ons recently made a dona on to the Beltrami County Sheriff ’s Offi ce

to acquire a new K-9 team a er the re rement of three teams. These amazing animals help protect our homes and businesses on a daily basis, and we are happy to have them as part of the community.

Pictured from le to right are Chief Deputy Ernie Beitel, PBC Board Member Jim Su on, Deputy Tony Petrie, and Sergeant Jason Riggs.

Many of you may see telephone pedestals at the end of your driveways and along the roads that you travel. With the amount of snow that has accumulated this year, many of these pedestals are buried halfway if not more. PBC wants to make our members aware that it is important to avoid these enclosures when moving snow.

Piling snow on and around these enclosures makes it diffi cult for our technicians to do their job in a mely manner and increases the chances that damage can occur. PBC takes pride in off ering the highest quality of service and with our members help we can maintain that quality of service throughout the year.

Take Care Near Phone Pedestals

LAKEPORT AREAFIRST RESPONDERS

The Lakeport Area First Responders provide an important service to residents living in a 234

square mile area surrounding Laporte. Paul Bunyan Communica ons is proud to help them serve the area through a recent dona on.

Pictured are First Responders Jessica Howg and Dwight Powell receiving a check from PBC Board Member Randy Frisk.

PRSRT STDU.S. POSTAGE

PAIDPERMIT NO. 27BEMIDJI, MN1831 Anne St. NW

Bemidji, MN 56601

APRIL 5 - 7 AT THE SANFORD CENTER IN BEMIDJI

Stop by our booth and learn about our new whole home DVR and

pick up your FREE GIFT

See you at the show!

© 2013 Paul Bunyan Communica ons

Published by Paul Bunyan RuralTelephone Coopera veAn Equal Opportunity Employer

email: info@paulbunyan.netonline: paulbunyan.net

A er Hours Repair(800) 475.8309

BEMIDJI1831 Anne St. NWBemidji, MN 56601Phone (218) 444.1234Toll Free (888) 586.3100Monday - Friday 7:30 am - 6:00 pmSaturday 10:00 am - 2:00 pm

Paul Bunyan NetMonday - Friday 8:00 am - 7:00 pmSaturday 8:00 am - 4:30 pmNOTE: No walk-in customers a er 6:00 pm, phone support only.

GRAND RAPIDSGrand Square1220 S. Pokegama Ave.Grand Rapids, MN 55744Phone (218) 999.1234Toll Free (888) 586.3100Monday - Friday 7:30 am - 6:00 pmSaturday 10:00 am - 2:00 pm

BOARD OF DIRECTORSPresident Kathy Peterson, District 3Inger-Wirt, Squaw Lake

Vice President Jim Tarbell, District 4Cohasset, Deer River, Grand Rapids

Secretary Gary Eklund, District 1Blackduck, Kelliher, Northome, Big Falls

Treasurer Tim Hins, District 9Cass Lake , Puposky, Turtle River

Randy Frisk, District 5Becida, Bemidji, Laporte, Itasca State Park, Lake George, Park Rapids

Vernon Clark, District 6Ponemah, Red Lake

Bruce Campbell, District 7Bemidji, Solway

Jim Su on, District 8City of Bemidji