online and into work pete carr network manager online centres foundation (ocf)
TRANSCRIPT
Online and Into Work
Pete CarrNetwork Manager
Online Centres Foundation (OCF)
Overview of session
1. Context: OCF and UK online centres
2. Why 'online and into work'?
3. Review of online jobs research project
4. Supporting jobseekers online examples from Into Work centres
5. Other tools/projects and further informationNB This presentation and links to further info available online
Context: OCF and UK online centres...and a few plugs! OCF is a small not-for-profit staff-owned mutual
based in Sheffield that works with and supports the UK online centres network and provides consultancy, research, user-testing, online resources, project management, etc.
UK online centres is a network of approx 4,500 community partner organisations helping people to improve their lives through the Internet
Context: Into Work centres
Over 100 in England
Grant-funded by SFA via UK online centres
Work closely with Jobcentre Plus
Some work closely with Work Programme providers...and others would like to
All help jobseekers to get into work using a mixture of on and offline tools/resources
http://maps.google.co.uk/maps/ms?msid=216438377130408004406.0004bc3735ecea7ac8bd3&msa=0
4,500 Community Partners
OCF partnership working and marketing campaigns
UK online centres learning websitewww.go-on.co.uk
14,000 volunteers
across network
Online centre search and free phone number search (one database for UK)
Why 'online and into work'?
A significant and increasing number of employers are advertising jobs online
Increasing numbers of employers only use online job application processes
Universal Credit is moving online (pilots with social housing providers and local authorities underway) – need for financial management as well as digital skills
Why 'online and into work'? Contd.
DWP and Jobcentre Plus digital champions and other staff are doing some excellent work to support offline customers (and staff)
Work Programme primes and subcontractors are incorporating support for jobseekers who are offline into WP provision
UK online centres have a network of over 100 Into Work centres across England
The divide between the online and the offline is deepening
Percentage population use of the internet
Source: ONS 2010
Review of our research project
Full report available (free) athttp://www.ukonlinecentres.com/media-centre/research-reports.html
300 employers interviewed by ICM Research
Geography: E Yorkshire; N Yorkshire; Merseyside; Tyne & Wear; Nottinghamshire; W Midlands
When: January 2012
Aim: uncover attitudes about advertising online and IT skills employers look for
Online Jobs Research key findings - advertising
Equal numbers of employers advertising online and offline (69% vs 72%)
Belief that posting adverts online makes them accessible to more candidates (58%)
25% of opportunities posted solely online
No preference for candidates via online or offline routes
Online Jobs Research key findings – IT skills
Essential IT skills =
Using email (74%), Word processing (63%),
Internet searches (49%)
The less experience the candidate has, the more they need to demonstrate they have basic IT skills
Expectation that experienced candidates will be confident IT users
Supporting offline jobseekers
Who is likely to be offline?
Why don't more people get online?
Who is offline? (has NEVER used the internet – UK population)
Half of everyone who is offline lives in social housing
Why don’t more people get online?
Freshminds 2007 and 2009
Supporting jobseekers online - Approaches and resources used by Into Work centres
Matching job profiles
Job profilesNational Careers Servicehttps://nationalcareersservice.direct.gov.uk/advice/planning/jobfamily/Pages/default.aspx
County/regional sitese.g. http://www.kent.ac.uk/careers/cv/CVProfiles.htm
Matching personal skills and experience with suitable job profiles
http://www.careersbox.co.uk/
http://icould.com/watch-career-videos/
http://jobresource.co.uk/
Skillage – This is an online test/game that helps assess IT skills/knowledge http://www.skillage.eu/
Developing, updating and storing CVs
Many customers need help with the basic IT skills needed to create, type, save C.V.s, set up email accounts and send C.V.s as attachments – use our learning sitehttp://learn.go-on.co.uk/
Direct.govhttp://www.direct.gov.uk/en/employment/jobseekers/helpapplyingforajob/dg_173655
Jobresource CV builderhttp://jobresource.co.uk/jobseeker_login.php
Prospects CV and other resources (offline workbooks, etc.)http://www.prospectseducationresources.co.uk/applications-cvs-and-interviews/applications-and-cvs.html
Online job sitesMain sites: Monster, Jobsite, Reed, Fish 4 Jobs, Direct Gov
Be ready for new DWP/JobcentrePlus Transforming Labour Market Service (TLMS) to
be run by Monster Remember local/regional sites and sites that jobseekers may find useful for other things e.g. Gumtree
Where possible reduce the number of sites a jobseeker has to look at (see online tools at end of presentation that 'bring it all together')
LinkedIn http://linkedintelligence.com/smart-ways-to-use-linkedin/
Tracking job applications
Use spreadsheetshttp://www.lytebyte.com/2009/06/04/how-to-track-job-search-and-job-applications-with-excel-and-onenote/
Use tools built into websites/online resourcesAlso check out the online tools at the end of the presentationhttps://www.jobsite.co.uk/cgi-bin/mj-account.cgi?src=ql
Online resources to help prepare for interviews
Interview hints and tipslearndirecthttp://www.learndirect.co.uk/improve-your-job-prospects/help-getting-job/job-interview-tips/
Direct.govhttp://www.direct.gov.uk/en/Employment/Jobseekers/Helpapplyingforajob/DG_173685
Film customers using a digital camera during a mock interview and then use this for feedback and coaching
You tube interview skills clips – lots of US accents!ttp://www.howdini.com/howdini-video-10857703.html
Other online projects to find out more about
Helping job seekers with their 'digital footprints' and presenting themselves online
Talk About Jobs – managed by Talk About Local, train the trainer project
http://work.talkaboutlocal.org.uk/
Social Media 4 Employment project (SM4E) – Paul Davies [email protected]
Other online resources to find out more about – no commission, honest!
Tools that help bring all the resources together
Jobs4Everyone – Online tool that links jobseekers, employers and those supporting them into work. Contact Richard Downes
http://www.jobs4everyone.co.uk/
EW2W – Online tool prepared specifically for the W2W sector
www.ew2w.com
esucceed – Online tool that helps assess needs and action plan then links to CV prep, job search agents, etc. Contact Steve Thorpe, Stand 4
http://esucceed.co.uk/
Thank you and follow-up contact [email protected]
07901 716145
www.ukonlinecentres.com
www.go-on.co.uk