opd registration1
TRANSCRIPT
-
8/8/2019 OPD REGISTRATION1
1/20
MIS(Management InformationSystem)
OPD (REGISTRATION)
PRESENTED BY MOHD AYUBMALIK AJAZ AHMAD
-
8/8/2019 OPD REGISTRATION1
2/20
Introductiony A management information system (MIS) is a subset of the overall internal
control of a business covering the application of people, documents,technologies, and procedures by management accountants to solvebusiness problems such as costing a product, service or a business-widestrategy.
y Management information system is the combination of human and computer based resources that result in the collection , storage, retrieval ,communication, and use of data for the purpose of efficient management of operation and for business planning and also for best patient care.
y Management information system(MIS) is a sub system of HIS aimed at providing periodic reports and data for management decision making .
-
8/8/2019 OPD REGISTRATION1
3/20
MAX SUPER SPECIALITY HOSPITAL1, Press Enclave Road, Saket, New Delhi 110017.
y MISSION AND VISION
y Deliver international class healthcare with a totalservice focus, by creating an institution committed tothe highest standards of medical and servicesexcellence, patient care, scientific knowledge, researchand medical education
-
8/8/2019 OPD REGISTRATION1
4/20
y Software- inbuilt software, designedby the internal IT team
4
-
8/8/2019 OPD REGISTRATION1
5/20
Challengesy increased efficiency y reduced scope for human errory improved customer satisfactiony reduced cost (purchase, inventory, billing etc.)y quicker records search, thus reducing timey
transparency and ethical practices
5
-
8/8/2019 OPD REGISTRATION1
6/20
OPD REGISTRATIONy OPD is that part of the hospital with allotted physical
facilities and medical and other staff in sufficient number.y It has regulatory scheduled hours to provide care for
patients who are not registered as inpatients.y 1st point of contact with the hospital.y It provides access to all patient registration-normal,
revisits, emergency.y It provides a unique UHID number to the patient.y It assigns physician to patient.y Schedules OPD visits.
WE COOSE A MODULE OPDREGISTRATION
-
8/8/2019 OPD REGISTRATION1
7/20
-
8/8/2019 OPD REGISTRATION1
8/20
Process descriptiony 1) Setting up an appointment.y 2) Patient registrationy 3) Patient consult / Diagnosis & treatment.y 4 ) Patient visits labs/ pharmacy y 5) Review consultation appointment made.
8
-
8/8/2019 OPD REGISTRATION1
9/20
9
REGISTRATION FORM
y Per sonal d e tailsFIRST NAME LAST NAMENEXT OF KIN RELATIONSHI P (P l e as e
sp e cify)FATHERS/HUSBANDS NAME ( P l e as e tick)NATIONALITYDATE OF BIRTH _ _ DD_ _ MM _ _ _ _ YYYY _ _AGE YRSGENDER _ M _ F MARITAL STATUS _ SINGLE _MARRIED
y
Contact de
tailsHOUSE/FLAT NO.LOCALITY/COLONYCITY STATE COUNTRYRESIDENCE NO. OFFICE NO.MOBILE NO. Email
9
-
8/8/2019 OPD REGISTRATION1
10/20
1. Setting up an appointmenty Patient fixes OPD consults or diagnostics appointment
over phone or walk in.y
Appointment fixed in Appointment schedule /Equipment schedule.y Patient visits the facility and is guided to the OPD
counter for registration process by helpdesk.
10
-
8/8/2019 OPD REGISTRATION1
11/20
Control measures and Output/
Record sy C ontrol measures :-y HIS Appointment Time, patient name, phone
number, UHID numbery Appointment schedule & Equipment schedule.y OPD registration signage.
y Output :-
y A) Appointment fixed.y B) Appointment conformed.y C) Patient arrived at the OPD counter.
11
-
8/8/2019 OPD REGISTRATION1
12/20
2 . Patient registrationy Patient meets the PCE/PCC and fills the registration
form or gives details if already registered.y
Patient Details entered in HIS.y Payments are made based on the different criteria's
involved.
12
-
8/8/2019 OPD REGISTRATION1
13/20
Control measures and Output/
Record sy C ontrol measures :-y Registration form- patient details.y HIS- registration field.
y O utput :-y A) Registration form filled.y B) UHID generated.y C) Agreed tariff given.
13
-
8/8/2019 OPD REGISTRATION1
14/20
3 . Patient consult/ diagnosis and
treatmenty Patient has been guided to nursing counter.y Nurse records patient vitals followed by consultation
with doctor.
14
-
8/8/2019 OPD REGISTRATION1
15/20
Control measures and Output/ Record sy C ontrol measures :-y Invoice copy.y OPD card.
y O utput :-y A) Patient handed over.y B) Consultation done.
15
-
8/8/2019 OPD REGISTRATION1
16/20
4 . Patient visit labs/ pharmacyy Patient visits various diagnostic departments and test
are conducted in labs and is informed about the date
of collecting the report.y Patient visits pharmacy if drugs are prescribed by
doctor.
16
-
8/8/2019 OPD REGISTRATION1
17/20
Control measures and Output/
Record sy C ontrol measures :-y Prescription, invoice cum receipt.
y O utput :-y A) Investigation done.y B) Drugs purchased.
17
-
8/8/2019 OPD REGISTRATION1
18/20
5 . Review consultation
appointment madey Patient contacts PCC/PCE at OPD counter for fixed
review appointment date.y
Incase report not available, generated daily pendingreport list and follow up.
18
-
8/8/2019 OPD REGISTRATION1
19/20
Control measures and Output/ Record s
y C ontrol measures :-y Doctors prescription HIS, appointment schedule,
equipment schedule.y HIS
y O utput :-y
A) Appointment fixed in HIS.y B) Pending list generated and followed up.
19
-
8/8/2019 OPD REGISTRATION1
20/20
Thank you
20