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Open Source in the Public Sector HP offers a complete array of real-world solutions

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Page 1: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

Open Source in the Public Sector HP offers a complete array of real-world solutions

Page 2: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

Table of content HP is committed to Linux ......................................................................... 3

Linux is a real alternative................................................................. 3 HP and Linux benefits ............................................................................. 4 HP Linux Offering .................................................................................. 5

Linux reference architecture ............................................................. 5 Open Source Components............................................................... 5 Commercial Components ................................................................ 6 Eclipse Development Environment..................................................... 7 HP OpenView Application Management........................................... 7 HP Systems Insight Manager............................................................ 9 HP Serviceguard for Linux ............................................................... 9

Platforms............................................................................................... 9 Benchmark .................................................................................. 11

HP Linux Offerings ............................................................................... 11 Services ...................................................................................... 11 Service Assurance Architecture ...................................................... 12 What is the Service Assurance Architecture?.................................... 13

Linux Releases ..................................................................................... 13 HP Linux Commitment........................................................................... 14

Channel Partner Program .............................................................. 14 ISV Program ................................................................................ 14 HP Linux Indemnification Program .................................................. 14 Open Standards........................................................................... 14

HP and Linux in the Public Sector........................................................... 15 Government Services and Administration ........................................ 16 Defence ...................................................................................... 16 Healthcare................................................................................... 16 Education .................................................................................... 16

Customer Questions ............................................................................. 17 #1 - Lack of support ...................................................................... 17 #2 - Immaturity of products ............................................................ 17 #3 - Shortage of applications......................................................... 17

Success Stories .................................................................................... 18 NORWAY National Office for Social Insurance............................... 18 City of Bergen, Norway ................................................................ 18 Chengdu Railways ....................................................................... 18 Pittsburgh Public Schools ............................................................... 18 University of Karlsruhe .................................................................. 19 Danish Centre for Scientific Computing ........................................... 19 Washington University Genome Sequencing Centre (GSC) ............... 19 The Mogalakwena HP i-community ................................................. 19

Conclusion.......................................................................................... 19 For more information............................................................................ 19

Page 3: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

“Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004

Organizations in the Public Sector need to lower costs whilst responding to legislation and managing change. Improving services and making it easy to interact with business and citizens are priorities. It is becoming more and more important that government departments can securely share data amongst themselves and authorized external parties.

Linux on HP enables government departments to achieve these objectives. Customers are beginning to see Open Source Solutions (OSS) as bringing them not only lower licensing costs, but lower total cost of ownership (TCO). More and more analysts worldwide are agreeing that Linux can be a significant ingredient in a company’s TCO reduction efforts.

HP is committed to Linux HP’s Common Criteria certification (CAPP at EAL 3+) for Linux is an important security consideration for European and North American government agencies and departments, allowing governments to determine the level of security provided by our technologies.

HP works with public sector organizations throughout the whole project lifecycle to exploit opportunities for improvement. Our Linux Reference Architecture and eGovernment Framework provide the software infrastructure to design best in class solutions. Many European governments are now demanding Linux in their RFPs. There is something of an analogy with the demand for POSIX compliance on mainframes at the beginning of the 1990s. However, IDC expects Linux adoption to exceed the adoption of UNIX mainframe operating systems 15 years ago.

HP is committed to Linux and is successful in the market. Linux is a $2.5 billion business for HP and we are number 1 in worldwide Linux server revenues. HP is number 1 in unit sales for 26 consecutive quarters and leading the market in unit share with 27%, and number 1 in x86 unit sales worldwide for the 34th consecutive quarter with 32% of the market. In EMEA HP holds 43.4% of the Linux market share, by revenue. (IDC Quarterly Server Tracker 2Q04).

HP is not a follower but a leader in the Linux market -HP has certified the complete hardware portfolio for key Linux distributions and provides complete end-to-end solutions, including consulting, integration and support services. HP invests in industry standard platforms and ensures that customers have the choice between different hardware vendors and also between different applications

Linux is the fastest growing operating system on the market. According to the IDC, Linux server installations are increasing at a compound annual growth rate (CAGR) of 27%

Customers are seeing the advantages of owning industry standard hardware and software and avoiding vendor lock-in with the superior flexibility brought about by using open source software.

Four years ago, the use of Linux had been mostly confined to infrastructure “edge” servers such as file, web or email servers. While infrastructure and edge-of-network solutions continue to provide excellent opportunities for customers just venturing into Linux, today we see a whole new opportunity with commercial applications being introduced by independent software vendors (ISVs) like Oracle, BEA, SAP, and others. And with HP throwing its weight behind Linux, customer confidence for deploying Linux along with commercial and open source solutions is growing at an ever increasing rate.

Linux is a real alternative Linux is already widely used for scientific/technical applications. Especially where there is a need for very high performance, IDC expects HP’s Itanium2-based Integrity line to appeal to these customers. In addition, the introduction of 64-bit extensions (both from AMD and Intel) to the ProLiant family will allow these users to build cheaper grid solutions with larger memories than before.

HP has twenty years of UNIX expertise and is a strong supporter of the open source movement. We have dedicated Linux and Open Source labs, and we

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Page 4: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

sponsor the major open source communities such as Linux International, Free Software Foundation, and the Open Source Software Institute.

HP offers rich functionality, partnering with companies such as Novell and Red Hat for our Linux distributions and investing in our own industry leading management and reliability solutions such as HP OpenView and Serviceguard for the Linux market.

HP provides enterprise solutions by best in class software partnerships with major commercial software vendors such as Oracle & BEA as well as open source software vendors like MySQL and JBoss. In HP’s Linux Reference Architectures we have put together a portfolio of tested, proven, and most importantly, fully supported, solution stacks targeting the requirements of HP’s customers.

HP has over 6,500 services personnel supporting Linux around the world. We train them on our own products and also on the applications customers ask for, such as those found in HP’s Linux Reference Architectures. We have success in complex worldwide deployments of Linux; for example, Amazon.com has 30 million customers in 160 countries and HP’s consultants helped port over 4,000,000 lines of code to Linux running on HP, saving Amazon $17 million.

The HP Linux platforms, service and consultancy organizations, and software Reference Architectures give our customers in the public sector the tools to make accurate information securely available to their clients and the flexibility to respond quickly to changing needs while minimizing the costs of new investment.

HP and Linux benefits Linux is a strategic global technology for HP; we see many benefits for our customers.

Linux is a stable and robust enterprise-class UNIX-like operating environment. It runs on industry standard platforms which cost less to purchase and maintain. Intel platforms have a smaller footprint, lower power consumption and lower heat production; they are

denser in design and so require fewer resources such as racking and cabling.

Running Linux on Intel allows the customer to benefit from the Intel performance curve. Consolidating systems onto fewer servers requires fewer software licenses, fewer support contracts, fewer IT staff, and less space in the data centre.

Customers who already have a substantial investment in UNIX platforms will be able to move easily to Linux. The UNIX-like experience allows customers to leverage their existing UNIX expertise; extensive retraining isn’t necessary.

When Linux is run alongside legacy UNIX systems, administration costs are reduced since all the systems are very similar. Many organizations are consolidating their operating systems to simplify administration, and allow developer skillsets to be more highly leveraged.

With Integrity, HP has the added benefit of being able to run Linux, UNIX, and Microsoft on the same physical hardware. This can be done in partitions such that each operating environment can run on the same machine at the same time and partitions can easily be resized, added or deleted as needs change.

HP offers the broadest range of market leading servers, blade and carrier grade servers, workstations, desktops, notebooks and thin clients. Allranges have some or all models certified for Linux. We were the first major vendor to support Linux on blades.

For the customer, there is less tie-in to single hardware vendors, allowing the customer to shop around for the best value for their money for both hardware and software. Linux runs on industry standard Intel IA-32 & IA-64 architectures and on AMD Opteron (e.g. HP ProLiant), thereby making the hardware platform readily substitutable, and decreasing dependency on proprietary platforms.

The use of open source software reduces overall software licensing costs, and access to source code gives built-in protection to the buyer.

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Page 5: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

HP Services, Customer Support, Consulting & Integration

Major software vendors are making investments in Linux. Because Linux runs on IA-32, IA-32/64-bit extensions, and IA-64, it is easier for an ISV to develop one source and build for each platform. Generally the work in porting to 64-bit is common across both the EM64T/Opteron and the Itanium architectures.

Solutions such as application servers, databases, clustering solutions, web servers, security, and systems management are all available now on Linux and are backed by industry leaders.

Those organizations which need to manipulate large quantities of data in technical computing or data warehousing projects can take advantage of Linux’s 64-bit addressing on HP IA-64 servers, which allows large data sets to be loaded into memory where they can be processed more rapidly than on disc.

Customers also want to know that their systems are reliable and that their support has the backing of a major vendor. HP is a recognized world leader in services and support, and we offer the same extensive services and support levels for Linux as for our other operating systems.

HP appreciates these benefits to our customers; we have made major contributions to the open source community and we have been #1 in worldwide Linux server revenue and units since 1998 (IDC 2Q04 (HP + Compaq)).

HP Linux Offering Linux reference architecture HP Linux Reference Architectures are end-to-end solutions delivered by HP or in conjunction with partners for customers that require proof, confidence, assurance, and support from a single accountable partner like HP. HP’s portfolio of solution stacks address complete solution requirements and specifically define components that integrate well and are supported. With many available and flexible options within the Linux Reference Architecture, customers are able to select the Linux OS distribution, servers and storage, open source and commercial application software that suit them best.

The two HP Linux Reference Architecture solution stacks consist of HP hardware, storage and Linux distributions, plus partner software, packaged with HPservices and HP services field programs, they are:

• a commercial Linux reference architecture based on Oracle DB/9iRAC and BEA WebLogic Server

• an open source reference infrastructure architecture based on MySQL, JBoss, Apache and OpenLDAP.

Open Source Components

Apache Apache has been the most popular web server on the Internet since April 1996. The October 2003 NetcraftWeb Server Survey found that more than 64% of the web sites on the Internet are using Apache, thus making it more widely used than all

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Workload-specific software

Tomcat / Jabber / OpenLDAP

Part

ners

Solution Applications Bea / Oracle / MySQL / JBoss

Management tools HP OpenView / HP Systems Insight Mgr V

alue

-add

/ co

mpl

eter

s Availability tools HP Serviceguard

Backup tools Veritas / NetBackup

System software Agents / Drivers / Kernel features

Foun

datio

n

Linux Distribution Red Hat / Suse

HP StorageWorks / HP Proliant HP Integrity Servers

Hardware platform

Page 6: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

other web servers combined. It runs on all HP hardware platforms (PA-Risc, ProLiant, Integrity) and all HP supported operating systems (Windows, Linux and HP-UX). It is also very popular in combination with the commercial platform around BEA WebLogic and Oracle RAC.

JBoss JBoss is an open source, 100% Java application server with a Services-Oriented Architecture (SOA), full support for J2EE 1.4 and full clustering capability for any Java object (EJB, HTTP, POJO). After IBM Websphere and BEA WebLogic, JBoss is currently #3 in the market with a market share of ~27%. It runs on all HP hardware platforms (PA-RISC, ProLiant, Integrity) and HP supported operating systems (Windows, Linux, and HP-UX).

MySQL The MySQL database server is the world's most popular open source database with more than 4 million active installations. A wide range of market leaders including Yahoo, Google, DaimlerChrysler, Lufthansa, Sabre and UPS use MySQL. Although generally thought of as an open-source Linux database, MySQL also runs under Windows, HP-UX, OpenVMS and NetWare. Supported HP hardware platforms include ProLiant, Integrity, HP-9000 and Alpha servers.

Open LDAP Open LDAP Software is an Open Source suite of directory software developed by the Internet community.

Ping ID HP partners with Ping Identity Corp. in Denver to develop technologies to enable identity federation across multiple networks. Under the arrangement between the two companies, HP will take over development of Ping's open-source SourceID

Federation Platform and will integrate Ping's technology with its own HP OpenView Select Access identity management and Web single sign-on product. HP has also licensed SourceID for use internally.

Jabber Jabber is an open XML protocol for the real-time exchange of messages and presence information. Theapplication of Jabber technology is an extensible instant messaging (XIM) platform that offers functionality similar to legacy IM systems, such as the popular consumer applications of AIM, ICQ, MSN, and Yahoo. Business class IM, such as Jabber, provides many more features and advantages for corporate businesses.

The picture above gives a good overview of the single components and how they fit into the overall infrastructure. The development environment is the Eclipse open source framework. The management part is covered by HP’s OpenView product portfolio.

Apache and Linux are the two most mature open source components and JBoss is gaining ground. Apache and Linux work well with both the commercial components and the open source components.

Commercial Components In general, the commercial components offer better graphical administration wizards and a more comprehensive solution portfolio, for example BEA WebLogic Platform with its portal, integration and development framework features, compared to JBoss which is a pure application server. Maintenance and support costs should be analyzed in detail over the whole life cycle, before the decision is made for the different components.

The commercial version replaces Jabber and JBoss with BEA WebLogic because WebLogic covers both these functions; MySQL is replaced with Oracle RAC and Open LDAP with the iplanet LDAP server. Apache is widely used in both scenarios.

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Man

agem

ent

D

evel

opm

ent

Envi

ronm

ent

Application 1

Web Server Apache

Identity Mgt Server Ping ID

J2EE App Server JBoss

DB Server MySQL

XML Msg Server Jabber

Directory Server OpenLDAP

Application 2 Application 3 Application 4

Java Runtime

Linux: Red Hat / Novell

Hardware (ProLiant servers, storage networks)

Page 7: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

HP OpenView Internet Services

Users/ customers

Web servers Application Database server

Legacy servers application

BEA is HP’s strategic partner for J2EE. They are the market leader in the application server market according to most analysts’ reports. Their core offerings are:

• WebLogic Server (WLS) as the core platform including all functions covered by the J2EE standards, plus some additional functions like clustering, load balancing, failover, pooling, caching, management, and security

• WebLogic Integration (WLI) for the integration of applications, data, business users and trading partners, including process modelling, process automation and process analysis.

• WebLogic Portal (WLP) for the presentation layer, including functions like personalization, content management, search, collaboration and commercefunctions

• Liquid Data for access to multiple source information

• WebLogic Workshop as tightly integrated development platform for all components (WLS, WLI, and WLP) including third party components like Documentum.

Oracle 9i and 10g Real Application Cluster (RAC) enables a 'scale-out' strategy for the implementation of Oracle database environments.

Oracle 9i and 10g Real Application Cluster (RAC) enables a 'scale-out' strategy for the implementation of Oracle database environments.

• Distribution of the total database workload across many smaller servers, versus one large symmetrical multi-processing (SMP) machine.

• Oracle RAC has a shared-storage cluster architecture so that every node in the cluster has concurrent and equal access to a single common database. This is well suited for lowering total cost of ownership while maximizing availability.

• RAC clusters can be expanded dynamically by adding incremental compute nodes (servers). The

smaller the incremental server the more directly capacity investment and demand requirements can be equated.

The HP Parallel Database Cluster (PDC) family of products was designed to tightly integrate the HP technologies best suited for the RAC environment.

Eclipse Development Environment In general, any software development is easier when using an integrated development environment (IDE). In order to extend our commitment to open standards HP joined the Eclipse community.

Eclipse’s open platform provides a framework for pluggable IDE components with the following advantages:

• Users can download and use the features when they require them and remove them when they do not need them. This is not possible with most of the commercial IDEs available.

• Independent vendors are encouraged to provide specialized components, without having to develop components that are already available with Eclipse. For example, project management components and text editor components.

• Enhancement using common components. For example, a vendor who has a UML editor specific to a particular function can integrate it easily into the already feature-rich Eclipse development platform.

The core Eclipse platform is available as open source under Common Public License (CPL), which grants royalty-free use and distribution rights. It is available for most of the popular operating systems, including AIX, HP-UX, Linux, Mac OS, QNX, Solaris, and Windows. Plug-ins exist for JBoss and BEA WebLogic.

HP OpenView Application Management HP OpenView is the industry leading management platform. The following components are interesting for application management of both the commercial platform and the open source platform:

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Page 8: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

OVIS OVIS stands for OpenView Internet Services and monitors the response time over the whole chain end-to-end by using synthetic users.

OVTA OVTA stands for OpenView Transaction Analyzer and monitors the response time of single transactions. It works closely together with OVTA and helps to find the root causes in case of a service level violation.

OVPA OVPA stands for OpenView Performance Agent, an agent, which collects performance data for the Performance Manager.

SIP SIP stands for Service Information Portal and is a portal for consolidated information from all the other tools, mentioned above and below.

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Server management

Enterprise Management Integration Modules

HP OpenView / Tivoli / CA /BMC

Storage mgmt: CommandView

Bea / Oracle / MySQL / JBoss

Breath of hardware management

Printer mgmt: Web JetAdmin

Client mgmt: Client Manager And more …

Workload mgmt

Security mgmt

Deploy-ment

Cluster mgmt

Perform. mgmt

System specific

Partition mgmt

3rd party/ Home grown

Com

plet

e lif

e-cy

cle

man

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ent

Adaptable to your environment

BEA WebLogic

Event/action

Performance

Service Reports

Custom Applications

JMX Server

• eCommerce • ERP • Internet • Database

Enterprise Java Beans • Infrastructure • Operating

system Servlets

JDBC/JMS • Device

WebLogic Logfiles • Network

Java Virtual Machine OpenView Operating system

Management Server Network

Page 9: Open Source in the Public Sector · “Linux is ready!” Martin Fink, Vice President of Linux, Hewlett Packard Company, LinuxWorld 2004 Organizations in the Public Sector need to

iSCI storage router / IP Network / FC SAN Switch topologies Core and Director Switches Infrastructure

Director and Edge Switch topologies

Serv

ices

and

Sol

utio

ns

Storage arrays and NAS

NAS 2000s / NAS 9000s / NAS 1200s / NAS 4000s MSA Family/ VA Family / EVA3000 / EVA5000 / XP Family

Standalone drives / LTO drives / DLT VS80 / Media / Libraries Autoloaders SSL 1016 / DAT 72 / 1/8 Ultrium

MSL / ESL series / E series /Ultra Density Optical jukeboxes

Tape and optical storage

Storage area management

Data management

Availability management

Storage visualization Software

OVO + SPI OVO stands for OpenView Operations and monitors the servers on the system level. Together with the Smart PlugIns (SPI) it allows also to gather data from the application itself as show in the picture above.

GlancePlus and PerfView GlancePlus and PerfView are the basic tools for performance monitoring on Linux and HP-UX.

HP also offers Service Desk which contains a workflow engine and delivers helpdesk functions like Service Level Management, Config Management, Change Management etc.

HP Systems Insight Manager HP Systems Insight Manager provides consistent management across all ProLiant and Integrity server platforms and basic management capabilities for clients, storage, printers, power, and networkingdevices with unparalleled flexibility through modularity and extensibility to deliver completed server lifecycle.

HP Systems Insight Manager integrates with Enterprisemanagement systems such as OpenView, Tivoli, CA, and BMC.

HP Serviceguard for Linux HP Serviceguard for Linux on ProLiant and Integrity servers offers an integrated high availability clustering solution available on a range of HP storage and servers providing efficient, continuous access to critical applications, information and services.

HP Serviceguard for Linux enables rolling upgrade support to minimize planned downtime requirements for hardware, software, cluster configuration or operating system upgrades while the cluster is running. Upgrade one cluster node and then roll the changes through the cluster without subjecting the application to reduced levels of redundancy during upgrades.

Platforms HP offers the broadest range of market leading servers, workstations, desktops and notebooks supporting Linux – which is why we say HP supports Linux from the desktop to the data centre. The HP Integrity Superdome Server provides the added benefit of being the only high-end server available worldwide that can simultaneously run HP-UX 11i v2 in one partition, Windows Server 2003 Datacentre Edition in another, Linux in another, and OpenVMS (when it is qualified for Superdome, in the future) in yet another partition. Since each Superdome partition has its own CPU, memory and I/O, resources may be removed from one partition and added to another without having to physically remove and add hardware.

The Integrity mid-range server makes taking control of your infrastructure simple and effective. Industry standard Itanium processor-based servers from HP have broad industry support and longevity. By choosing the Integrity mid-range, you are assured long-term performance gains by investing in a technology with sustainable performance improvements.

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The Integrity entry level server is designed for all-around ease of ownership with exceptional flexibility and expandability for growing businesses and outstanding performance for single server or cluster deployments. Clustering allows the consolidation of system resources such as I/O, bandwidth, memory, mass storage, and compute capacity for maximum resource utilization. HP Integrity cluster solutions also ensure data integrity, maximize application availability, and minimize planned maintenance time.

Integrity servers are available with Red Hat or Novell SUSE Linux. Applications currently based on HP's PA-RISC, IA-32 Windows and Linux are binary compatible with HP Integrity servers. This compatibility greatly increases the availability of major technical and commercial third party applications.

HP blade servers are already popular in industries such as life sciences, bioinformatics and other HPTC markets seeking a dense IA-32/Linux compute cluster platform but HP Blade servers offer ultimate flexibility across a variety of workloads. Computational clusters based on industry-standard components and Linux are cost-effective and are replacing larger, non-Linux systems in high performance technical computing. In large corporate data centres, blade servers may be used for web hosting, e-commerce, terminal server farms, media streaming, ERP, CRM, application server and database serving. In a Linux Web Hosting environment the ProLiant blade server offers the ideal solution for dynamic data centres.

Our DL range rack-optimized ProLiant systems are ideal front-end servers for variety of single-function usages such as web hosting farms, video streaming, and media applications or as a utility server used as a domain controller or gateway, and for DNS, web apps, firewall, or developmental test beds. Both Red Hat and Novell are vendor certified and HP- supported on the DL range. Additionally, Red Hat Linux is preinstalled on some models.

ProLiant ML mid-range servers are ideal for growing departments or remote sites that require a high performance, highly expandable, departmental-class

server. Ideal applications are as a server consolidation platform, as a remote site or branch office server, with Oracle as a high performance low cost database engine, as a large infrastructure server for file and printing, directory services, mail and messaging, wireless gateways, or as a dedicated application server.

In the Linux Journal 2004 Readers' Choice Awards, HP's Integrity rx4640 Server won the Favourite Servercategory. The ProLiant DL585 Server finished second in the same category. In Favourite Desktop Workstation category, the HP xw8200 Linux Workstation also finished second.

HP engineering workstations and commercial desktops are the market leaders with their line of 3D Linux workstations, and we have a full line of commercial desktops certified with multiple Linux distributions including Red Hat, Novell, Mandrake and TurboLinux and integrated into selected regional markets.

HP offers a range of business notebooks certified with Novell and Red Hat. For customers who want Linux pre-installed, the HP Compaq nx5000 business notebook comes with Novell SUSE Linux and equipped with OpenOffice, CD-R/RW support, DVD and media player, wireless and Bluetooth connectivity, and full HP support and services.

The HP Compaq t5515 Thin Client is ideal for mainstream corporate use. The t5515 supports several remote desktop protocols (RDP) making it ideal for use with Citrix Metaframe and Presentation Servers, Microsoft Windows Terminal Servers and X-terminal applications. An upgraded client model includes a browser, support for PCI options, and the additional memory space to customize the image to meet demanding requirements. The HP Compaq t5515 Thin Client offers the security and freedom of the Linux operating system without the concerns of application compatibility. Our upgraded client model includes additional memory with support for the Mozilla browser, Adobe Acrobat, VNC, and PCI options.

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Benchmark

Result

www.tpc.org Integrity rx5670, Red Hat Enterprise Linux 3, Oracle 10g

Best TPC-C Performance : 1.18M tpmC Best TPC-C 4-way performance: 136K tpmC Best TPC-H: 22,387.9 QphH

SPECjAppServer2002 ProLiant DL370 G3, Red Hat Advanced Server 2.1, Oracle App Server 10g

Best Multiple Node Performance (IA32): 1,165 TOPS (39% higher performance than IBM)

OASB, ProLiant 2-node 4 way DL580G2

Best Dual Node Performance (IA32): 431 TOPS 53% less cost than Sun/Solaris for 9i and 31% better performance

http://www.spec.org/cpu2000/, rx4640, I2 (1.5GHz), 1/04

World Records for SPECfp @2161 (IA64)

http://www.spec.org/cpu2000/ Unique Blade Server Performance: SPECweb99_SSL – 1340 on BL20p

ProLiant vs. Sun/SPARC Internal HP testing 50% Better Sendmail Performance than SUN at 40% of Price

ProLiant ML350 using Novell SLES 9, 7/04 Best TPC-C Price/performance: $1.61 tpmC

Integrity rx2600 RHEL 3 using Oracle DB Std Edition, 10/04

Best TPC-C 64-bit Price/performance: $1.80 tpmC

As the worldwide leader in storage, HP StorageWorks provides a full portfolio of solutions to meet the needs of Linux customers.

All the HP LaserJet printer families are supported on Linux and we provide Linux drivers for more than 200HP InkJet and multi-function printers. HP is a leader of the Open Printing Workgroup within the Free Standards Organization.

For those who want Linux on their handhelds, HP sponsors handhelds.org which is part of the open source development movement whose goal is to promote Linux and application development for handheld computers.

HP Linux Offerings Services With over 6,500 Linux-trained support professionals in over 160 countries, HP can help you integrate Linux into your existing business environment or help you migrate to a Linux-based environment from any platform. Our software professionals have extensive experience in migration efforts that involve Sun, IBM, Dell, and other platforms.

HP offers proactive consulting, architecture design, project management, porting & migration, deployment, on-site installation, training, support, outsourcing and operational planning in the Linux arena. If you are planning a migration, HP’s Assessment services will help you to collect data about your current IT environment—information that will prove invaluable in assessing the business value of moving to your Linux solution design. These services help achieve IT operational readiness that

meets or exceeds service-level objectives. In addition, they pinpoint opportunities to reduce risk by identifying and resolving areas such as single points of failure.

HP has experience in global and volume deploymentssuch as Amazon.com, where HP was asked to plan and execute the migration of their main website and applications to run on HP Netservers with the Linux operating system, and the Lower Saxony Police where we were asked to deliver over 100 Linux servers. We can help our customers at all stages of the roll-out process from planning to implementation.

HP has a formal Linux education curriculum for both end-users and system administrators. Our online and instructor-led courses build both core and advanced skill sets and can help you improve system performance and availability while preparing your staff for Linux certification from the Linux Professional Institute (LPI).

HP Services offers a single point of accountability for Linux solutions in heterogeneous multi-technology, multi-vendor environment across the entire IT lifecycle. The customer can take advantage of mission critical support (7x24x365) and multi-vendor hardware support. We offer support for the major Linux distributions, including Red Hat, Novell SUSE, Debian, TurboLinux, and Conectiva, running on HP, IBM and Dell systems. We support popular Linux applications such as Apache, Sendmail, Samba, etc. and recommend them in our open source Reference Architecture.

HP provides a broad range of reactive software support services for Linux environments to give you

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•Linux education •Data center services

Expertise in key technologies • Beowulf clustering/HPTC • 80 customer

education centers • IT Consolidation • Flexible outsourcing • Integration services • SAP and other ERP systems • Web delivery

• Express services • Enterprise integration • Industry (LPI) certification

• Heterogeneous IT support • Business continuity (ha, dr)

the flexible response times and the precise level of coverage you need. Linux technical support is delivered via HP’s customer support centres which provide fast, reliable access to Linux support specialists. HP’s virtual network links these support centres and routes calls to specialists with the right skills to address your problem.

Basic service features include:

• E-support: online self help, training, and collaboration

• Advice on software features and use

• Remote problem diagnosis and problem-resolution advice

• Identification of software defects

• Advice on problems encountered with software installation and updates

• A 2-hour maximum response for call

A formal escalation process calls upon the resources of third-party engineering specialists from many open source software providers, including major Linux product distributors Red Hat and Novell and application providers such as MySQL, JBoss, Apache, and Samba.

Service Assurance Architecture The Service Assurance Architecture from HP Services has been designed to help IT organizations achieve abest-in-class model with an optimized IT operation for ROI, risks, agility and operational efficiency to improve the quality of their service whilst controlling their costs.

HP’s value proposition simply is:

1. Provide application consulting, integration, supportand management services in the Solution Focus Areas:

• Application Architecture • Web Services/Portals • Rich Digital Media • Enterprise Integration • Application Support Services and Application

Management Services will be sold as a lifecycle component of the above and are key components to optimize and an IT environment.

2. Effectively work with commercial and open source ISVs, Global Systems Integrators and other partners to offer Application Services that provide solutions to specific industries. HP will jointly go to market to deliver increased customer value by representing the best of HP and its partners’ values.

3. Develop a new architecture to manage the delivery of a reliable end to end service to the business using a holistic ITSM based architecture called Service Assurance Architecture;

• Manages operational maturity to identify areasof over investment or under investment

• Quantify key contributors to Business Risk • Identify areas of low operational efficiency that

could be improved • Comprehensive benchmarking capability and

gap analysis to identify IT Organizations strengths and weaknesses related to SLAs required by the business

• Drive continuous improvement of IT Organization

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Project Mgmt

Consulting Architec- ture

Porting & Migration

Deploy- ment

Training Support Out- sourcing

•Global deployment • Mission critical support (7X24)

• 2’500 PMs • Business value assessment • Start-up services • 900 PMPs

• Data center site services

• Multivendor HW support

• Activity managing over 3’000 projects

• Agility assessment services • Volume deployment

services • Support for major

Linux and OS applications • PM University

• SEI level 5 certification

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Business SLAs

Service 1 Service 2 Service 3

4. Create a leading edge range of Support Services that can be matched directly to critical areas of support

• Mission Critical Support services that range from proactive technology support through to complete end to end service support including people process and technology

• Application & Business Solution Support services

• Integrated Support for multi-vendor platforms • Security Services • ITSM Continuous Improvement to achieve

BS15000 • Certify IT organizations

What is the Service Assurance Architecture?

A framework for high quality reliable service delivery • A lifecycle approach for good governance • Away to identify and address risks to service delivery • A way to reduce cost and achieve more with less • Away to become a best-in-class IT Operation • A reference point for developing an Agile Adaptive Enterprise Based upon industry best practices for IT Services Management.

Linux Releases

Red Hat is the industry-leading enterprise Linux provider. It has the largest selection of partner ISVs. HP has recently extended its reseller agreement with Red Hat and is the preferred vendor for delivery of single-point fulfilment and service of the complete Red Hat Enterprise Linux product line on HP industry-standard hardware, bringing enterprise-class functionality and global support to Linux on HP.

Novell SUSE has a robust global Linux ecosystem with an extensive software stack and applications. HP supports Novell SUSE Linux from the desktop to the datacentre and Novell is HP’s prime supplier of Linux for the desktop.

Debian is supported on Integrity and PA-RISC servers. In addition, HP produces Debian extensions

for Telco solutions and High Performance computing. Debian HPE (High Performance Extensions) are supported on HP Integrity rx2600 and HP Integrity rx1600 servers and offered with up to 24x7 support. HP manages the Debian project and hosts several important servers for it. HP donates additional systems to the Debian project that are used for infrastructure and porting efforts.

While Red Hat, Novell SUSE, and Debian are important HP Linux server releases, Red Hat and Novell are HP’s strategic Linux distribution partners and are certified and distributed on a wide range of HP servers, workstations, and desktops.

Mandrake and TurboLinux are vendor certified for a range of HP Desktops.

Asianux is a Linux server operating system which is co-developed by the leading Linux vendor Red Flag Software Co., Ltd. in China and the leading Linux vendor, Miracle Linux Cooperation, in Japan whose goal is to have a common-standard enterprise Linux platform for Enterprise systems to meet specific customer requirements in the Asia market. Asianux is supported locally by Red Flag and Miracle Linux, and HP works directly with these vendors through our open source development lab located in Beijing to make sure Asianux is supported on HP ProLiant and Integrity servers.

Many government departments require that products be certified to the international Common Criteria standard before they can be purchased. Common Criteria is an internationally recognized ISO standard(ISO/IEC 15408) for security in the technology industry. It is used by Government customers in the USA and the NATO community along with other organizations, particularly in the public sector, to determine the level of security and assurance of various technology products -- in our case, Linux environments. Common Criteria stipulates the way security requirements are to be expressed and definesthe criteria by which products should be evaluated.

Following months of cooperative partner work and platform testing, HP has received official Common

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Service Assurance Best Practices Repository

IT Technology IT Processes

Service Lifecycle

People

Business Feedback

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Criteria Certification* for a Controlled Access Protector Protocol (CAPP) at an Evaluation Assurance Level of 3+ (EAL 3+). This certification is administered by the Bundesamt für Sicherheit in der Informationstechnik (BSI), a worldwide certification authority.

Certification spans HP Linux systems running Red Hat Enterprise Linux 3, Update 3, as well as Novell SuSE LINUX Enterprise Server 8 with Service Pack 3, including all ProLiant Systems (x86 & Opteron-based), and HP Integrity systems (RX & ZX on Novell SUSE; RX, ZX, CX, & Superdome on Red Hat). Certification on Red Hat is also extended to HP Carrier Grade Systems (x86 [CC] and Itanium-based [CX]), HP Workstations, and selected Linux-supportingdesktops (D220, D330 & D530).

HP Linux Commitment Channel Partner Program HP is fully committed to our Linux partners. To jointly address the market HP supports resellers in terms of hardware, marketing funds and project support to enable them to promote the Linux business and expand our installed base.

ISV Program We offer ISVs porting and migration support through our Developer & Solution Partner Program – this includes provision of hardware with software licenses and technical support.

Our partners include:

• Oracle

• Oracle 9i and 10g RAC – database

• Oracle Application Server

• Oracle E-Business – solution suite

• BEA Weblogic – application server

• SteelEye – high availability clustering

• Sendmail – mail & messaging

• Volution Messaging – SMB mail & messaging

• InterScan/ImmUNIX – security

• Covalent – web serving

• Ensim – web hosting

• VMware – server consolidation

• SAP R3 – ERP, CRM

• Mitel SMB/Enterprise – network infrastructure

• Veritas Foundation Suite – volume manger, file system

• Check Point edition – security

• “Beowulf” high performance technical computing (HPTC)

HP Linux Indemnification Program HP has made its commitment to Linux clear with the Linux Indemnification Program. Customers qualify if they purchase an HP authorized Linux distribution from HP or one of our HP authorized resellers and run it on HP hardware with HP Linux software support.

HP was the first, and continues to be the only hardware vendor to offer this kind of protection to ourcustomers. The program can provide protection from legal action by SCO. We have put the Indemnity Program in place to protect our customers and let them make business decisions undistracted by the risk of lawsuits. For more information about this program and its requirements, please visit www.hp.com/go/linuxprotection.

Open Standards

Brian Lynn, Project Manager Linux Technologies, HP Labs, states: “Currently we’ve got 33 open source research projects going on at HP Labs. If you consider that HP Labs represents HP’s vision of the future, you can see that we’re committed to Open Source for the long haul.”

HP is active in the Open Source community and has a dedicated Linux and Open Source lab. We maintain opensource.hp.com where our partners and customers can find projects, articles and technical papers.

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We fund and develop a number of open source

communities and projects such as:

• Gelato: an open source federation that supports research institutions using the Linux/Itanium platform for High Performance Technical Computing; HP contributes software, time, money and systems to Gelato members around the world. Public Sector research institutes are also active in Gelato.

• Open SSI: This project is completely funded by HP, and builds clustering software and integrates clustering technologies from other vendors. We have 12 full-time employees working to develop new features on Open SSI.

• Open Source Development Lab: HP is a founding member of OSDL; it is dedicated to accelerating the use of Linux for enterprise computing, and making Open Source applications enterprise ready. Within OSDL, HP has been instrumental in defining Carrier Grade Linux for the telecom industry.

• Debian: HP has been supporting the Debian project since 1995 with time, money and hardware. We drove the creation PA-RISC and IPF ports. Much of HP’s own development takes place on Debian and we sponsor the annual Debian Developers Conference.

• Samba: Samba is an open source file and print server. HP is a principle funder of Samba, we have invested seven years of effort in the project, and use Samba in our own products.

Our involvement is not limited to these projects; we have been involved with Linux International since 1995, the Free Software Foundation, Free Standards Group, GNOME foundation, KDE labs, Open Source Software Institute, the Apache project and the Eclipse Development Environment. HP also hosts handhelds.org which facilitates the creation of open source software for use on handheld computers such as the iPAQ.

HP has made contributions to a wide range of Open Source solutions including

• Storage Performance Monitor

• Clustering Foundry

• PCI Hot Plug Driver

• Smart Array Controller Driver

• Linux Port to the iPAQ Handheld

• SAMBA

• Apache

• Squid

• SSI – single system image clustering from HP

• Luster– test & tune of the Lustre cluster FS

HP and Linux in the Public Sector Public Sector customer needs differ from those of commercial organizations in some key areas.

In all areas of the public sector, managing costs is essential. Immediate cost savings for government departments can be made using Linux for its traditional role in infrastructure. Linux is already well accepted as a print, mail and file server and as a web server and firewall.

Substantial cost saving can be realized using Linux for database and application server infrastructure. With its support by major software vendors such as BEA and Oracle, Linux can be a cost-saving alternative. For public sector organizations that are looking to open source solutions like JBoss and MySQL, HP can be your trusted partner for support, consulting, and integration for complete confidence indeploying these solutions.

Public sector organizations need to share data in a secure manner, ensuring that approved parties can access the data they need. CAPP certification of Red Hat Enterprise Linux 3, Update 3, as well as Novell SUSE LINUX Enterprise Server 8 with Service Pack 3 running on tested HP hardware addresses this need.

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Education Government Services & Admin •Manage cost/improve business processes •Share information securely

Government Services and Administration Government departments need to improve their service quality and make it easy for citizens and businesses to interact with them. They need to reduce the cost of delivery for existing government services and minimize the cost impact of new services. The EUhas set its member countries objectives relating to e-Government and these are being complied with. Government organizations need to share information securely between departments and even between countries which also brings the need for better control of access to data across the various concerned administrations and even beyond national borders.

The Information Society is also at the heart of the European Union's strategy for the 21st century. "eEurope - an Information Society for all" sets the objective for the European Union to become the world's most competitive and dynamic knowledge economy by 2010.

Linux is well-positioned for running solutions based onthe HP e-Government Framework (eGF). The eGF can be run in a multi-OS environment and meets the demand for secure, controllable access to applications and data. Its architecture complies with the HP Linux Reference Architecture.

Linux has low TCO and licensing costs to help government departments do more with less. According to GIGA Group, customers who implementmarket data system migration onto Linux can realize a risk-adjusted ROI of 138–267% over 3-5 Years.

Linux is secure, meeting the international common criteria, and with support for Oracle and 64-bit addressing, can handle the large amounts of data that governments must deal with. Industry standard integration methods like web services can be supported through Application Servers such as BEA and Oracle.

HP’s citizen documentation solutions, managing passports, IDs, driving licenses etc. all demand managing large amounts of data on a reliable

database platform, something for which Linux on 64-bit HP Integrity servers with Oracle is well equipped.

Defence Global events have made it increasingly critical that government defence and intelligence agencies are equipped with the tools and technologies needed toanticipate, prepare for, and correctly respond to threats or attacks, whether man-made or natural.

Defence solutions such as border control are well suited to Linux. Linux’s open standards allow it to be easily integrated with other systems such as police, national security and internal affairs systems. These solutions typically require many terminals both inside and outside the country and can benefit from low TCO and the reduced cost of OSS licensing.

HP’s Linux Common Criteria Certification is used by Government customers in the USA and the NATO community along with other organizations, particularly in the public sector, to determine the level of security and assurance of various technology products.

Healthcare The European healthcare sector wishes to build a new patient-centric model aimed at reducing cost andimproving quality of healthcare provision. Customers in this sector are subjected to budget pressure and poor performance of healthcare processes. As such, they are committed to investing in information technology to improve the care process and reduce mistakes.

Healthcare providers have an interest in industry specific solutions such as electronic patient records, image archiving and prescription management and also more general enterprise solutions including security, database, collaborative technologies, ERP, content management and CRM.

Education From small school systems to multi-campus universities, the day’s assignment is always the same: Improve educational achievements and progress for

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•Provide high quality and easy access to government services

•Manage/respond to change

•Focus on teaching/research

•Transform learning experience with new teaching tools

•Optimize collaboration for innovation

Public Sector Health & Education Defense & Security

Health •Rapidly share information securely •Increase quality of care

•Drive predictable costs •Secure all information •Drive business process efficiency •Maintain readiness •Ensure compliance •Keep citizens safe

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all students while maintaining rigorous standards for measurement, results and accountability. All the while, educational institutions are asked to perform this hugely expanded mission with tighter budgets.

Educational establishments are expected to comply with the EU eLearning action plan and must improve their infrastructure, equipment, training and quality of content. They are expected to cooperate and exchange best practices at the European level.

To deliver more value, education institutions need to integrate and consolidate information, data, systems, processes and teams to improve the efficiency and effectiveness of core processes. HP is helping to do this successfully with Linux in primary and secondary education and in higher education and research establishments.

Our 441 Desktop Solution for emerging markets allows four users to share one CPU and aims to help educators get more out of technology investments, reducing initial hardware investment and cutting management costs by up to 65%. The 441 Solution runs on Mandrake Linux and includes a suite of pre-installed education, office and productivity software.

HP and Linux’s low TCO, high reliability, and expanded scalability have given us success in primary and secondary education where large data centres running Oracle are required to support up to half a million users.

For higher education establishments, Linux on our high-performance, 64-bit Integrity servers is well suited to GRID computing, high performance technical computing, research and visualization. Debian HPE - Debian GNU/Linux with HP High Performance Extensions adds customer requested features for Cluster/Technical computing installations on top of a standard Debian installation. Examples include kernel support for Quadrics' QSNet interconnect, the XFS filesystem and LKCD.

Debian HPE is supported on the rx1600 and rx2600 servers.

Linux is already well accepted in the HPTC market.

Customer Questions Linux is a well established technology, but perhaps is not yet fully accepted by all decision makers. The three major concerns we hear are:

#1 - Lack of support Linux is an important operating system in HP’s support portfolio. HP is leader in support services and we have the same 24x7 Mission Critical support offerings on Linux as on other operating systems; HP Linux support services were named “Best Value” by Network Computing. As well as a comprehensive portfolio of HP Care Pack support offerings for Red Hat, Novell SUSE and other Linuxes, we offer complete lifecycle services. We provide a single point-of-contact support for BEA, Oracle, and Open Source solutions when the customer has support contracts in place with the ISVs, and we can offer customized support for specialist solutions.

#2 - Immaturity of products HP has been investing in UNIX operating systems since the 1980s and in Linux International and Debian Linux since 1995; Red Hat Linux was introduced ten years ago. All the major hardware vendors are investing in Linux today. Software from HP, BEA, Oracle, Peoplesoft/JD Edwards, SAP and other mature solutions and technologies providers are already running on Linux.

#3 - Shortage of applications Many major software vendors have ported to Linux and many more will do so. HP partners with the major software vendors and invests heavily in Open Source. Major software vendors such as SAP, Oracle, JD Edwards, BEA and Reuters have endorsed Linux. HP is fully supporting Linux in our OpenView software strategy for IT Service Management. Linux has the largest developer base for Linux itself and for Linux based applications compared with commercial operating systems and applications. The Linux community has thousands of developers, more than any of the engineering teams of commercial vendors.

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OpenView Components

OVIS OVTA OVPA

SIP OVO SPI

OVO

GlancePlus

Development Environment

Eclipse Workshop Beehive Other

Application 1 Application 2 Application 3

Portal /Presentation Frameworks Multi-Channel Access

Application 4

Integration & Information Frameworks

J2EE (BEA, SAP, Open Source), .NET

OS (HP-UX, Linux, Windows, NonStop, OVMS)

Hardware (IA64, IA32, PA-Risc)

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Success Stories NORWAY National Office for Social Insurance The National Office for social insurance required mission critical security services for Linux for 7000 employees in 470 municipal offices. Sensitive data is to be shared data with other government services in ahighly secure environment with no external access.

HP provided an end-to-end mission-critical solution that protected the security using external e-mail and internet both from their offices and home offices. We implemented firewall, virus control, management/alarm console and backup systems; all based on Linux, using HP project management, architecture and integration services.

“How important the security is for this department cannot be stressed enough. We are very satisfied with HP’s ability to deliver in this project”

Odd Edvardsen, IT-Managing Director Rikstrygdeverket

City of Bergen, Norway In a move that echoes an earlier high-profile migration by the German city of Munich , authorities in the Norwegian city of Bergen have opted to replace existing core Windows and UNIX systems with Linux. The two-phase rollout will see the 20 existing Oracle database servers running on HP-UX that support the City's health and welfare applications replaced with Novell SUSE Linux Enterprise Server 8 running on HP Integrity Itanium 64 bit servers.

Chengdu Railways One of largest divisions under Ministry of Railways of China recently selected HP Integrity server solution running Red Hat Linux, displacing IBM, for higher performance, security, and flexibility of their ticketing system, which generates 100+ million (RMB) daily revenue. HP China solution centre teamed with local spent several years working to adapt its models, algorithms and applications to take advantage of distributed memory systems, and needed to achieve more calculating power. At SDU there are more sciences using the system such as chemistry and bio-sciences, with applications which need to take advantage of a new architecture. Hence a cluster was required as an opportunity to adapt models to a new low-cost “supercomputer”.

HP competed aggressively with Dell to become the single supplier for both clusters, which will be used by university scientists in a variety of disciplines including biology, chemistry, molecular physics, mathematics and computer science. Plans call for the clusters, separated by 200 Km, eventually to be integrated as a grid. They are known as respectively the NIFLHEIM and the HORSESHOE clusters.

At the South Danish University (SDU), the cluster consists of 520 Evo D510 workstations with 2.0 GHz Pentium 4 processors, 1 GB of memory and 40 GB disks. Two ProLiant ML530 systems, each with two 2.4 GHz Xeon processors, will function as logon and file servers.

The DTU cluster contains 480 Evo D510 small form factor workstations with 2.26 GHz Pentium 4 processors, 1 GB memory and 40 GB disks. A ProLiant ML530 system with two 2.4 GHz Xeon processors acts as the logon server, whilst an AlphaServer DS20e running Tru64 UNIX and Advanced Filesystem software is the network file server.

Pittsburgh Public Schools The Pittsburgh Public Schools (PPS) planned to embed technology in the culture of the School District and local communities. The objective was to seamlessly integrate technology into the 35,000 students’ daily schedules, making it as familiar a tool as a pencil and paper.

The PPS undertook planning for the creation of 40,000 virtual environments for students and teachers, which in turn created a demand for a highlyscalable architecture to deliver virtual desktops anywhere at anytime. They needed to be operating system agnostic, to be able to evaluate any application regardless of platform. HP’s solution allowed the dynamic allocation of resources across a blended server environment, and the ability to bring up and down Microsoft Windows and Linux servers in a rapid deployment mode.

The HP environment is highly flexible and able to support any of its targeted platforms and technologies. PPS observed, “It positions us for anything from .NET to open source. With the rapid deployment capabilities of HP ProLiant blade servers, we can switch from one operating environment to another very quickly during testing.”

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University of Karlsruhe HP and the Technical University of Karlsruhe have signed a contract to build an Itanium 2-based high performance cluster of HP Integrity servers running Linux that will help significantly advance research and development work at the universities and research institutes in the state of Baden-Wuerttemberg, Germany.

l ISV and ported the customer from IBM RS6000 (Novell SUSE) and IA32 (Red Hat) to HP Integrity servers (Red Hat).

Danish Centre for Scientific Computing Denmark Technical University (DTU) uses computing power at the department of physics for research studies within molecular sciences. DTU Physics has

Washington University Genome Sequencing Centre (GSC) HP received an order from the Washington University Genome Sequencing Centre (GSC) for the 2-way rx5670 with 96GB of RAM and a Linux operating system that we had loaned them. GSC now considers the HP Itanium server to be their new standard. The software they are running takes advantage of all the memory we can throw at it. This selection is all about performance with IA64 and Linux. GSC is now interested in purchasing an HP Superdome running Linux.

The Mogalakwena HP i-community The I-community has delivered many benefits during its first year Quick Start Phase. The 441 solution was installed, a solution allowing four users to access one CPU with Mandrake Linux. The community has seen the following benefits:

• Basic PC literacy

• Access to the Internet

• e-mail communication

• Access to government services

• e-learning by satellite

• Technical support skills

• Local language content

• PC refurbishment skills

• Entrepreneurship skills development

Conclusion HP is very well established as Linux market leader. According to IDC Worldwide Quarterly Server Tracker (Q2 2004) HP is number 1 in worldwide Linux server revenue and units for the last seven years. We are also number 1 in Itanium and x86 worldwide.

HP supports industry leading Linux distributions on a wide range of platforms from Superdome servers

through mid-range and entry-level systems to workstations, desktops, thin clients and notebook computers.

We have best-in-class Linux partnerships, maintaining strong relationships spanning engineering, research and development, testing, service and support with key Linux distributors such as Red Hat and Novell and prime software vendors such as Oracle, SAP andBEA.

HP is committed to Open Source and Linux; we are a founding member or sponsor of a number of open source bodies such as the Open Source Software Institute and the Free Software Foundation. HP maintains its own open source labs and has made significant open source contributions to the community.

HP Services offers a comprehensive portfolio of services covering the whole solution lifecycle from initial planning to global deployment. We have over 6,500 Linux service professionals in more than 160 countries.

HP has confidence in Linux, deploying a variety of solutions throughout our IT infrastructure. Today we have over 5,000 Linux systems in our organization and that number is growing. All our external email is routed through Linux mail gateways – more than 3TB a year. We host our DNS infrastructure on approximately 100 Linux systems and our DHCP/IP address management is hosted on Linux. Our networktime is provided by Linux servers. We also run our LDAP enterprise directory on Linux clusters and run Jabber for secure instant messaging on Linux.

While performance benchmarks are by their very nature often superseded, at the time of writing HP leads with best TPC-C on clustered rx5670 with Red Hat Linux, Oracle 10g and BEA Tuxedo. We have the best multiple node performance according to SPECjAppServer2002 using our ProLiant DL370 with Red Hat and Oracle 10g and we showed best dual mode performance using the ProLiant DL580.

With HP’s commitment to Linux and Open Source, our best-in-class partnerships with other market leaders and our well established worldwide leadership in services and support, the public sector can confidently include HP and Linux in their future strategy.

For more information For more information about HP and its multiple offerings, please visit us on www.hp.com.

On opensource.hp.com you will more information on the commitment of HP in Linux and Open Source solutions.

To find your local HP contact easily, please look it up on welcome.hp.com/country/us/en/contact/ ww_office_locs.html.

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© 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Linux is a registered trademark of Linus Torvalds. UNIX is a registered trademark of The Open Group. Intel and Itanium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Oracle is a registered U.S. trademark of Oracle Corporation, Redwood City, California.