Operation & MaintenanceAll The Support You Need From One Power Partner

Operation &Maintenance Support

Whether it’s for a single generator set or an

entire plant for standby, prime, cogeneration,

waste-to-energy or peaking power, our flexible

and competitively priced O&M contracts are

designed to optimize your power productivity.

Plus, they meet the demands of every application,

maintaining reliable power for everything from

data centers and wastewater treatment plants to

healthcare, mining and commercial facilities.

As part of Cummins Power Generation, our O&M

solutions also provide you with single-source

global support. Our services are backed by

the strength of Cummins, an international

power leader with almost 100 years’

power generation experience and a vast global

network, giving you total assurance worldwide.

Gaining maximum uptime from your gas and diesel generator sets is vital in any market. That’s where Cummins Power Generation Energy Solutions Business (ESB) delivers. Our reliable and cost-effective Operation and Maintenance (O&M) support delivers everything you need to keep your power installations running smoothly.

Reliable Single-Source O&M Support For Total Reassurance.

2

The Cummins O&M Marque. Look for it

on all our O&M content and materials.

3

At Cummins ESB, we know that every business

is different, with different power challenges and

operational requirements. So we build flexibility

into our O&M support by custom-designing our

contract packages to meet your specific needs.

We create our contracts by bundling together

different service options exactly as you want.

Cover can range from something as simple as

parts-only to full operational support over a variety

of time periods.

In addition, you can choose to cover just a single

generator set or your entire plant, whatever your

application and however many sites you have.

Whatever your O&M needs, we build our solutions

around you.

We offer:

■ Flexible plans extending over a choice of 5, 10

or 15-year terms. ■ Choice of service options from basic parts-

only to support & monitoring, repair & support

and operational support & maintenance.■ Full equipment scope: choose as few or

as many pieces of equipment over

any number of sites up to

complete installations.

Flexible Cover Designed Around You.

Ultra-reliable power systems are key to your

business performance, providing you with

essential protection from the risks of costly

downtime. So Cummins ESB provides you with

the support you need to keep them operating at

their best, whether it’s a single generator set or

whole plant.

In addition, our O&M contracts come with The

Power of One™ built in - with us working as your

single, expert partner to maximize your power

productivity. We also tailor our contracts to your

needs, giving you made-to-measure support at a

competitive, fixed price.

Our O&M contracts will keep your Cummins installation performing efficiently.

Whether it’s a standby plant for a critical application, a remote continuous power

site, an energy-saving cogeneration facility or peaking power solution, we’re right

behind you, anywhere in the world.

4

Everything You Need To Keep Your Power Running.

The Power of One™ advantage.No one knows your systems better than their

manufacturer. So choosing Cummins ESB for

your O&M support puts unparalleled expertise at

your fingertips. But Cummins know-how is just

one advantage of the Power of One™. We work

as one-stop partners with you, delivering our

expertise and services through a single contract

to save you time and work. It adds up to a

seamless, risk-managed solution you can trust to

keep your power running at its optimum level.

Plus Guaranteed ServiceFor Absolute Certainty.

5

Guaranteed uptime.When you choose Cummins ESB for your O&M

support, you choose to safeguard your business

with guaranteed plant uptime. Our contracts are

primarily based on run-hours with a minimum

fixed price element, so you pay less if downtime

occurs. It means our business mission is identical

to yours - to keep your power running for every

possible minute of every day.

Minimal downtime and extensive parts inventories always at the ready:

our O&M packages are designed around two vital safeguards.

Maximum parts availability.As the manufacturer of your equipment and

maker of a huge range of power products,

Cummins keeps extensive stocks of parts.

This allows us to leverage economies of scale to

give you the best of both worlds - guaranteed

parts availability at excellent prices. Plus, you

can rest assured that the spares we supply are

genuine Cummins parts. So you only get the best

components: each one specifically designed and

engineered to keep your Cummins equipment

working at its best.

Add our rapid parts delivery and we have the

power to get your systems back into service

swiftly and surely, reducing expensive downtime

even more.

What’s more, our teams have direct access to

the Cummins engineers who designed your

equipment, giving you the benefit of valuable extra

insight and specialist backup to support and speed

up fault-finding and problem-solving. This factory

support also means our technicians can keep your

plant up-to-date, making technical improvements

as soon as any new Cummins advancements

come on stream.

Our O&M customers can benefit from all these key services and specialist capabilities:

■ Guaranteed parts availability including delivery

of selected parts to site within 24 hours ■ Up to 95% guaranteed generator set uptime

to give you maximum operating efficiency

and reassurance

■ Monthly performance reporting to measure and

track equipment productivity and help predict

and prevent potential faults■ Remote monitoring for faster fault diagnostics

and issue resolution■ In-depth technical support from product

specialists and design engineers to facilitate

fault-finding, repair and product enhancements■ Extended generator set warranties providing up

to 15 years of reliable protection■ Commissioning, training and emissions

compliance services.

As a Cummins ESB O&M customer, you get world-class operational support

and formidable technical capabilities. Everything from basic repairs to high-

level application engineering is undertaken by Cummins technicians who

know your systems inside out.

6

Full Support And Expertise.

Choose Cummins ESB for O&M and you benefit from working with a world power

leader, with everything from comprehensive warranties to Cummins international

network behind your business.

Total Solutions And World-Class Support.

Global reachOur global distributor network puts proven

Cummins backup within your reach, no matter

where your power sites are in the world. Our

network encompasses 550 distributors spanning

locations as far apart as Europe, North America,

South and Central America and Asia Pacific. From

extensive parts inventories to personal assistance

and tried-and-tested expertise it means we have

the resources to deliver on our service pledges,

every time.

Full serviceO&M is just one part of the Cummins ESB

service. As power generation experts and project

specialists, we deliver everything from turnkey

power solutions to equipment design and

manufacture, consultation, project management,

site design and installation. Plus, our O&M

contracts are reinforced by Cummins rock-solid

product warranties, giving you the certainty

that your power investment is protected,

today and tomorrow.

Serving you with…

550 distributor locations

5,200 sales & service outlets

20 parts distribution centers

19 technical centers

88 manufacturing facilities

40,000 employees

… across 190 countries

The next stepFor more information about O&M solutions

from Cummins ESB or to discuss your specific

business needs, contact your local Cummins

Power Generation distributor or visit:

www.cumminspower.com

7

North America 1400 73rd Ave. NE, Minneapolis MN 55432, USA

Phone 1 763 574 5000 Fax 1 763 574 5298

AfricaAfrica Business Organisation Private Bag X7 Wendywood 2144 South Africa

Phone 27 11 589 8400 Fax 27 11 589 8468

Asia Pacific 10 Toh Guan Road, #07-01, TT International Tradepark Singapore 608838

Phone 65 6417 2388 Fax 65 6417 2399

Brazil Av. das Nações Unidas, 1255119º andar - Conj. 1907 São Paulo, SP, Brazil

Phone 55 11 2169 3700Fax 55 11 2186 4729

China No.2 Rongchang East StreetBeijing Economic - Technological Development Area100176 P.R. China

Phone 86 10 59023000 Fax 86 10 59023099

Europe, CIS and Middle East Manston Park Columbus Ave. Manston, Ramsgate, Kent CT12 5BF United Kingdom

Phone 44 1843 255000 Fax 44 1843 255902

India Power Generation Business Unit 35 A /1/2 Pune - 411 038 Erandawana, India

Phone 91 (20) 3024 8600 Fax 91 (20) 6602 8090

Latin America 3350 Southwest 148th Ave. Suite 205, Miramar, FL 33027, USA

Phone 1 954 431 5511 Fax 1 954 433 5797

Mexico Eje 122 No. 200 Zona Industrial San Luis Potosí, S.L.P. 78395 Mexico

Phone 52 444 870 6700 Fax 52 444 824 0082

South Pacific 2 Caribbean Drive, Scoresby, VIC 3179 Australia

Phone 61 3 9765 3222 Fax 61 3 9765 3010

www.cumminspower.com

©2013 Cummins Power Generation Inc. All rights reserved. Cummins Power Generation and Cummins are registered trademarks of Cummins Inc. PowerCommand® is a registered trademark of Cummins Power Generation. The Power of OneTM and “Our energy working for youTM” are trademarks of Cummins Power Generation. Other company, product, or service names may be trademarks or service marks of others. Specifications are subject to change without notice. EMEASB-5634-EN Get the free mobile app at

http:/ /gettag.mobi