A N N O U N C E S A N E M P L O Y M E N T

O P P O R T U N I T Y F O R

Office AssistantCITY CLERK’S OFFICE AND COMMUNITY

DEVELOPMENT DEPARTMENT

Full-Time Position:$28.49 - $34.61 per hour

Filing Deadline:5:00 pm

August 27, 2021

Please apply online at:cityofpleasantonca.gov

THE DEPARTMENTS

The City Clerk’s Office has a crit-ical role in service delivery and providing effective infor¬mation dissemination and communication with the public and City Council. Core re¬sponsibilities of the City Clerk’s Office include City Council meeting processes, records

management, providing access to information, conducting elections, overseeing the City’s boards and commissions, and ensuring regula¬tory compliance with local and state statutes such as the Political Reform Act, Brown Act, Public Records Act and the Elections Code. The Community Development Department is responsible for the review of development proposals to ensure compliance with City policies and regulations, in addition to long range planning of land use, circulation systems and infrastructure. The Community Development Department is home to the City’s: Permit Center, Planning Division, Building and Safety Division, Traffic Engineering Division, and Code Enforce-ment.

THE COMMUNITY

One of Northern California’s premier residential and business communities, Pleasanton is well-regarded as an attractive and friendly city with a strong heritage, active and involved residents, a wide variety of services, well planned business areas, a historic downtown and well-cared for

homes in family oriented neighborhoods.

TO BE CONSIDERED

If you are interested in this outstanding career opportunity, please consider submitting your application, typing certificate and supplemental questionnaire through our online application process at www.cityofpleasantonca.gov. Applications are also available at the Human Resources Department, City of Pleasanton, 123 Main

Street, Pleasanton, CA 94566. Incomplete applications will not be accepted. Deadline for application submission is 5:00 p.m. on Friday, August 27, 2021. Postmarks will not be accepted.

SELECTION PROCESS

Meeting the minimum requirements listed in this job description does not guarantee advancement in subsequent phases of the selection process. The qualifications of each applicant, as set forth in the employment application, will be reviewed. The most qualified candidates will be invited to participate in an oral examination process, which may include practical and written exercises intended to assess the candidate’s ability to perform certain duties of the position.

COMPENSATION AND BENEFITS

• $28.49 - $34.61 per hour

• Choice of One of Four Comprehensive Health Plans

• Dental and Vision Plan Coverage

• Life Insurance and AD&D Coverage of

$35,000

• 11 Paid Holidays

• Floating Holidays

• Paid Sick Leave

• Short Term/Long Term Disability Plan

• Annual Vacation Beginning with 10 Days

• CalPERS Retirement Plan

All aspects of employment shall be without regard to sex, disability, race, political affiliation, religious creed, natural origin, or age. Reasonable accommodations will be made for disabled applicants. Candidates will receive all communications by email regarding the recruitment process, which includes, but is not limited to, application status, testing dates, and interview scheduling. If you require an alter-nate means of communications or any special needs requirements, please contact Human Resources at (925) 931-5048.

The PositionUnder general direction of the City Clerk, the Office Assistant will support the City Clerk’s Office divisions. Under general direction of the Office Manager, the Office Assistant will support the Community Development Department’s divisions. The Office Assistant will provide professional customer service to the public; perform responsible clerical work requiring competency in word processing and record keeping; utilize appropriate procedures and policies in the assigned work area; and remain flexible to perform related work as required and to meet critical deadlines.

Incumbents in this class are expected to possess sufficient knowledge of clerical methods to perform simple to difficult assignments. Incumbents perform the full range of journey level duties within the framework of established guidelines and procedures.

• Acts as receptionist, opens and distributes mail, answers telephones, provides information, gives directions.

• From drafts, formats and types and proofs a variety of materials to include letters, memoranda and reports.

• Serves as cashier and maintains simple accounting records.

• Sorts, codes, posts, proofs, alphabetizes, indexes and files a variety of materials.

• Checks reports, records and other data for accuracy.

• Extracts, transfers and summarizes information from records.

• Prepares acknowledgment and replies to letters.

• Files, maintains, and retrieves records.

• Schedules appointments.

• Maintains stock of office supplies and orders new supplies when needed.

• Operates a variety of office equipment, including personal computer, fax, copiers, and calculators.

• Assists the front counter by greeting customers and providing information as needed.

Typical Duties

THE IDEAL CANDIDATEWill possess the knowledge, skills and abilities:

• Experience in providing quality customer service to the public.

• Excellent communication skills.

• Ability to type 45 wpm net of errors. (Typing certificate is required at the time of application. Typing certifications reflecting a net speed of less than 45 wpm and/or taken more than one year ago will not be considered. Certifications may be obtained through a temporary employment agency or online.)

• Ability to perform responsible clerical work under general supervision.

• Ability to create written documents using proper grammar and spelling.

• Ability to assist the public with tact and courtesy.

• Excellent time management.

• Ability to establish and maintain cooperative working relationships with a diverse group of working styles.

• Keep neat and accurate records.

• Deliver materials throughout the local geographic area.

• Work with a minimum of direction often with frequent interruptions and under tight deadlines.

• Enter and extract data in a computer terminal.

• Working knowledge of Microsoft Word, Excel, and Adobe Acrobat is highly desirable.

• Responsive to balancing and adjusting priorities as needed.

Education and Experience:

• A typical qualifying background would be graduation from high school, or GED equivalent, and one year of general clerical experience.

License:

• Possession of a valid California Driver’s License is required.