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OPERATIONS MANUAL

OPERATIONS MANUAL

OverviewThe Operations Manual provides computer control personnel and computer operators with a

detailed operational description of the information system and its associated environments, such

as machine room operations and procedures.

1 GENERAL

1.1 Introduction and Purpose

Describe the introduction and purpose of the Operations Manual, the name of the system to

which it applies, and the type of computer operation.

1.2 Project References

List, at a minimum, the User Manual, Maintenance Manual, and other pertinent

documentation.

1. G!ossar"

List any definitions or terms unique to this document or computer operation and subject to

interpretation by the user of this document.

2 S#STEM O$ER$IE%

2.1 S"ste& App!ication

Provide a brief description of the system, includin its purpose and uses.

2.2 S"ste& Or'ani(ation

Describe the operation of the system by the use of a chart depictin operations and !nter"

relationships.

2. Soft)are In*entor"

List the software units, to include name, identification, and security considerations.!dentify software necessary to resume operation of the system in case of emerency.

2.+ Infor&ation In*entor"

Provide information about data tiles and databases that are produced or referenced by the

system.

2.4.1 Resource Inventory

List all permanent tiles and databases that are referenced, created, or updated by the

system.

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OPERATIONS MANUAL

2.4.2 Report Inventor

List all reports produced by the system. !nclude report name and the software that

enerates it.

2., Processin' O*er*ie)

Provide information that is applicable to the processin of the system. !nclude system

restrictions, waivers of operational standards, and interfaces with other systems.

2.- o&&unications O*er*ie)

Describe the communications functions and process of the system.

2./ Securit"

Describe the security considerations associated with the system.

0ESRIPTION O RUNS

.1 Run In*entor"

List the runs showin the software components, the job control batch file names, run jobs

and purpose of each run if any portion of the system is run in batch mode. #or onlinetransaction"based processin, provide an inventory of all software components that must he

loaded for the software system to he operational.

.2 Run Seuence

Provide a schedule of acceptable phasin of the software system into a loical series of

operations. !f the system is a batch system, provide the e$ecution schedule, which shows,

at a minimum, the followin%

• &ob dependencies

• Day of wee'(month(date for e$ecution

• )ime of day or niht *if sinificant+

• $pected run time in computer units

. 0ia'nostic Procedures

Describe the dianostic or error"detection features of the system, the purpose of the

dianostic features and the setup and e$ecution procedures for any software dianostic

procedures.

.+ Error Messa'es

List all error codes and messaes with operator responses, as appropriate.

., Run 0escriptions

Provide detailed information needed to e$ecute system runs. #or each run include the

information discussed in the subsequent sections.

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OPERATIONS MANUAL

3.5.1 Control Inputs

Describe all operator job control inputs " for e$ample, startin the run, selectin run

e$ecution options, activatin an online or transaction"based system, and runnin thesystem throuh remote devices, if appropriate.

3.5.2 Primary User Contact

!dentify the user contact *and alternate if appropriate+ for the system, includin the person-s name, oraniation, address, and telephone number.

3.5.3 Data Inputs

Describe the followin if data input is required at production time%

• /ho is responsible for the source data

• #ormat of data

• Data validation requirements

• Disposition of input source and created data

3.5.4 Output Reports

!dentify the report names, distribution requirements, and any identifyin numberse$pected to be output from the run. Describe reports to be produced from the system run

by other than standard means.

3.5.5 Restart/Recovery Procedures

Provide instructions by which the operator can initiate restart or recovery procedures for

the run.

3.5. !ac"up ProceduresProvide instructions by which the operator can initiate bac'up procedures. 0ross"reference applicable instructions with procedures in the continency plan.

3.5.# Pro$lem Reportin%/&scalation Procedure

Provide instructions for reportin problems to a point of contact. !nclude the person-sname and phone numbers *that is, office. home, paer, etc.+.

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