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Oracle Cloud Applications in Canada WCRUG 2015
Presenters
Stewart St. Dennis
Director, Oracle Applications Canada
• 16 years working with Oracle eBusiness Suite, primarily as a Technical Architect
• 27 years working with Oracle tools, technologies and applications
• Currently focused on Oracle Cloud Applications
Nettie Sample
Director, Oracle Applications Canada
• 20 years working with PeopleSoft, primarily in HCM – from client server to mobile…
• Started as developer, now functional and project management
• Still a nerd at heart – I love the new technologies I get to work with!
Sierra Systems offers a broad services portfolio ranging from management consulting, systems integration, and managed services.
• Founded and headquartered in Vancouver, Canada (1966)
• Mature, highly experienced management teams
• Approximately 800 professionals across Canada
• Offices in major cities which allows us to provide local resources
• Integrated delivery approach and defined methodologies to deliver high standards of service
• Sierra Systems is part of Sierra-Cedar Group, Inc., one of the largest, independent North American IT services companies
• Strong financial position; owned by Golden Gate Capital
Our unwavering
commitment to clients’
needs has allowed us to
build long-term, trusting
and loyal relationships.
Agenda Changing Reality – Driven by Technology
Cloud Overview
Oracle’s Cloud Offerings
Getting to Cloud Apps
Living With Cloud Apps
Are you ready?
Questions
Changing Reality: Driven by Technology
MOBILE ONLINE INSTANT TELLER BANK
• I can make purchases from my smart phone (e.g. Starbucks).
• I can do pretty much any banking function on my phone.
• I can take a photo of a cheque to get it deposited to my account.
• I can apply for loans and mortgages online.
• Some banks have a virtual location (e.g. you don’t have a brick and mortar building housing your branch).
• Instant tellers are available almost everywhere.
• Some instant tellers don’t need envelopes to accept a deposit.
• Services offered at the bank are specialized and focused on customer needs.
• Expanded hours.
Why am I talking about banking at WCRUG?
Technology is ubiquitous – even self-confessed non-technical types use modern technology.
• People expect to be able to manage their own information (self service)
• People expect the technology to be easy to use – no training required
• People expect access in multiple ways; computer, tablets, smart phones
• People expect to have access whenever they want it, 24/7
• People expect the technology to quickly change as new requirements and technologies emerge
The Modern Workforce/Customer
• More than technology – it’s all about functionality and access
• Modern applications engage employees and customers
• Self service
• Status checking
• Was my time approved?
• Has my order been shipped?
• Social connections
• Ranking/Feedback
The Game Changer for Canada
Oracle’s Canadian Data Centre is up and running.
Canadian public sector and commercial organizations can now look at Oracle Cloud as a viable option.
Oracle cloud applications are modern with robust functionality
Cloud Overview
ERP Delivery Models
Copyright Oracle Corporation
Oracle Apps History - Foundation
Mid 90’s Move from Client/Server to multi-tier applications. Commitment to Java.
Late 90’s Early versions of internet based applications (Oracle Applications, PeopleSoft, JD Edwards)
2005+ Oracle buying spree (PeopleSoft, JDE, BEA, Hyperion, etc.). Applications Unlimited (AU) and Fusion Apps announced.
2011 First version of Fusion Applications released)
2012 First versions of Oracle Clouds Applications released (Taleo acquisition)
LOCAL OFFICE ONLY
ENTERPRISE WIDE
SELF SERVICE
MODERN ACCESS
(LAN)
(WAN) (WEB) (ANY DEVICE)
APPLICATIONS UNLIMITED
Pizza as a Service
• Made at home
• Take and Bake
• Pizza Delivered
• Dine Out
IT as a Service
• On-Premise
• Infrastructure as a Service
• Platform as a Service
• Software as a service
16
Pizza as a service
LAYER SERVICE
User
Login Registration
Administration
Application
Application Stack
Infrastructure
Authentication User interface Reports
Authorization Transactions Dashboard
OS App Server Database
Programming Language Middleware Monitoring
Data Center Servers Network
Disk storage Firewall Load balancer
COMPONENTS
PAA
S -
Inte
rnal
IASS
- In
tern
al
SAA
S -
Inte
rnal
PAA
S -
Ven
do
r
SASS
- V
end
or
On
Pre
mis
e -
Inte
rnal
IAA
S- V
end
or
Oracle’s Modern Cloud Architecture
• Shared infrastructure in local Data Center, including Canada
• Complete isolation of data (data not resident with others)
• Highly secured
Copyright Oracle Corporation
ERP Public Cloud – Redefining Cost Model
Savings
Underlying
Visible
Apps
Database
Hardware
Apps License Support or Subscription Fees
Apps Support Labour (Business Analysts, Developers)
DB License Support Fees
DB Support Labour (DBAs)
HW License Support Fees, DC Staff & DC Land, Plumbing & Pipe
On-Premise
Public Cloud Public Cloud allows organizations to reallocate finite back-office IT resources to the core mission while improving overall IT service levels
Copyright Oracle Corporation
Oracle’s Cloud Offerings
Oracle SaaS Offerings
Most Comprehensive Set of Cloud Solutions on the Market
Copyright Oracle Corporation
Oracle SaaS/PaaS/IaaS Foundation
Copyright Oracle Corporation
Oracle SaaS Offerings
Copyright Oracle Corporation
Oracle Cloud Apps – Fusion + Others
• Oracle Cloud Applications = Fusion Applications + new acquisitions
• Taleo
• RightNow
• Oracle continues to:
• Increase the depth and breadth of existing applications
• Integrate across and within functional pillars
Getting to Cloud Apps
Systems Integrator
• Configuration
• Extension / Customization
• Reporting
• Integration
Change Management
• Stakeholder engagement and communications
• Preparing for change
• Training / Knowledge Transfer
Business Process Management
• Product best practices
• Common business practices
• BU specific practices
Considerations for transitioning to the Cloud Evolution vs Mass Move
• Hybrid (on-premise and cloud) vs all cloud
Business needs drive choices
Evolutionary Steps:
• Applications • Individual businesses
Mass Move:
• often best suited for SMB’s • appropriate for some AU orgs.
Change management critical
Setting Up Oracle Cloud Apps
• Configuration (very rich)
• Extensibility
• Some level of customization possible; beside not inside
• Integration capabilities
• Change Management very important (organization adjusts to fit the product)
The value of Organizational Change Management
STAYING ON SCHEDULE
STAYING ON BUDGET
MEETING PROJECT
OBJECTIVES
4.5 times more likely
1.7 times more likely
6 times more likely
Best Practices in Change Management, Prosci Benchmarking Report, 2014 Edition
SaaS / AU Co-existence
• Establish single sign-on integration
• Shipped integration
• Additional custom integration
Copyright Oracle Corporation
Complex Customization is Possible
32
Custom
1. Functional Configuration: • Fine grained: org/location/job • Modifiable process flows for entire
recruitment lifecycle • Allocate user defined fields • Specify custom screens and/or screen
layouts • Graphics / branding assignment
2. Non-Technical Data Integration: • Shipped integrations • Additional integrations
3. Custom Technical Integration • Basic inter-system links • More complex interactions
4. Complex Extensions • Use Taleo and/or AU Services • Code complex business rules
More functionality
User Experience
Standardized processes
Broader reach More people
Why move to the Cloud?
Living with the Cloud
APPLICATION EXPERIENCE
“Any” Device
Different types of users
Power & simplicity
Embedded analytics
REGULAR PATCHING / UPGRADES
Always current
Predictable upgrade cycles
User Experience
• “Any” device
• Focus on user experience:
• Rich and powerful for power users
• Simple for casual users
• Embedded analytics
• UX: Glance, Scan, Commit
Copyright Oracle Corporation
Environment
• 2 environments (Prod / Test)
• Monthly patches (1st Friday test; 3rd Friday Prod)
• Upgrades 1-2 times each year (generally spring and fall)
• Can consume upgrades on own schedule (3 +/- months flexibility)
• Current release 10 (Summer 2015); 11 coming soon
• Test on a regular basis (operating cost) versus major upgrade 4-7 years (capital expense)
Are you ready?
Facts and Figures
• The Sierra-Cedar HR Systems Survey is the longest running, most widely distributed, and most highly participative research effort in the HR industry, annually tracking the adoption, deployment approaches, and value achieved from HR technologies. Last year, the Survey collected over 1,000 individual organization responses.
• The Harvard Business Review’s Oracle-sponsored survey, Cloud Computing Comes of Age surveyed 376 organizations, nearly half from North America, a quarter from Asia, 17% from Europe and the rest from the rest of the world. These were all organizations with revenues of 50 million or more.
“We see a continued increase in Cloud HRMS deployments this year and plans for SaaS deployments to overtake licensed deployments in 2015 (58% vs. 51%)”
Sierra-Cedar 2014–2015 HR Systems Survey White Paper, 17th Annual Edition
Why are organizations planning move to the cloud?
Sierra-Cedar 2014–2015 HR Systems Survey White Paper, 17th Annual Edition
What are organizations concerned about with moving to the cloud?
Sierra-Cedar 2014–2015 HR Systems Survey White Paper, 17th Annual Edition
Top 5 functions in the cloud
Harvard Business Review’s Oracle-sponsored survey, Cloud Computing Comes of Age.
Ask yourself
• Have you defined your goals in moving to the cloud?
• What does your workforce look like?
• What is your organization’s tolerance for change?
• What is your IT strategy?
• Do you have a roadmap for how to get there?
Is your organization ready for the transformation?
Do you have an Enterprise Cloud Strategy?
Questions?
go.oracle.com/LP=10844?elqCampaignId=20100
Harvard Business Review’s Oracle-sponsored survey, Cloud Computing Comes of Age
sierra-cedar.com/research/annual-survey
Sierra-Cedar 2014-2015 HR Systems Survey White Paper
Links
blog.sierrasystems.com
Sierra Webinar Series on HR Technology and the Cloud
Thank You
[email protected] | sierrasystems.com
Sierra Systems Corporate Headquarters Vancouver, British Columbia