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Oracle EBS Integrated Custom Applications using Oracle Applications Framework
NorCal OAUG Training Day
January 19, 2010
Agenda
• Introductions
• Presenter
• USJade
• OAF Features
Page 2
• OAF Features
• Riverbed Technology: Case Study
• Telegent Systems: Case Study
• Q/A
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Presenter
Raja Sekhar, PMP & Six-Sigma BBConsulting Director at USJadeOver 11 years in Project Management and Oracle eBusiness Suite Implementation
and integration experience. Has worked for the customers like GE Energy, GE Medical Systems, GE Real Estate, Silicon Storage Technology, VMWare, Telegent Systems and Riverbed Technology. Featured presenter in NORCAL OAUG on B2B Solution in year 2008.
Page 3© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Emmanuel BuhainPrincipal Consultant at USJadeMore than 15 years application development experience in Oracle application using
various Oracle Development Tools. Experience in customization and extending Oracle HRMS, Financial, Distribution and Manufacturing Modules. Have worked for customer like Motorola, Toshiba, Silicon Storage Technology and currently with Riverbed Technology.
USJade – Your Complete IT Solution Partner
A Trusted Partner
• Headquartered in San Jose
• With Infrastructure & Solution Center in Pune, India
• Enterprise System Integrator
• Founded in year 2000 by former BIG4 consultants
• Served more than 100 customers globally
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• Served more than 100 customers globally
• Solid industry experience & solutions
• Domain knowledge
• Software solution development
• Over 200 employees worldwide
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Complete IT SolutionsProgram and Project Management
Custom Development, Conversions, Interfaces, ETL, Localizations, Middleware,
Security, Enterprise Manager
ERP, SCM, HRMS, CRM, BI Implementations & Upgrades
Business Consulting/System / Application Selection
Enterprise Technical/Functional
Functional & Global Sustaining
Master Data Management, Data Modeling
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Business Process Outsourcing
Infrastructure/Business Continuity/Disaster Recovery
Data Warehouse /
Business
Intelligence
Functional &
Performance
Testing
Mergers and
Acquisitions
Global Sustaining
Services
Compliance
Gardian™ Hosting & Managed Services
On-site/Offshore Capabilities
Industry Specific Solutions
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Agenda
• Introductions
• Presenter
• USJade
• OAF Features
Page 6
• OAF Features
• Riverbed Technology: Case Study
• Telegent Systems: Case Study
• Q/A
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
OA Framework Overview
• OA Framework is the development and deployment platform for Oracle Applications
• Based on the J2EE MVC architecture, and features industry standards such as XML, Java/JSP, SQL and Web Services
• OA Framework provides several benefits including sophisticated personalization/extension capabilities, high end-user/developer productivity and improved performance
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productivity and improved performance
• OA Framework is closely tied in with Oracle Applications AOL(Application Object Library), which provides many services to OAF, including security, messages, flexfields etc.
• Utilizes JDeveloper to build and debug applications
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Servlet EngineServlet Engine
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UIXUIX
OAOA
Application Server
DataData
Data Server
ViewView
ControllerController
OA Framework Architecture
Client
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Lis
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BC4J BC4J
OAOAControllerController
MDS MDS
RepositoryRepository
Page definitions, regions Page definitions, regions included in pages, etc.included in pages, etc.
ModelModel
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
OA Framework Architecture (Cont.)
Controller Objects
(Derives Business
Logic & calls Events)
Application Module
(contains Business Method)
Entity Objects
(save and Retrieve to Database)
View Objects
(Mediator Between EO
& AM)
HT
ML
Request
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Custom Schema
UI X Pages
(User Keys in Setup &
Mapping)
HT
ML
Request
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Agenda
• Introduction
• Presenter
• USJade
• OAF Features
Page 10
• OAF Features
• Riverbed Technology: Case Study
• Telegent Systems: Case Study
• Q/A
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Riverbed Technology
Riverbed Technology is an IT infrastructure performance company for networks, applications, and storage. Riverbed provides the only comprehensive WAN optimization solution to a host of severe problems that have effectively prevented enterprises from sharing applications and data across wide areas.
Riverbed received SSPA STAR Award for Customer Support, which is a recognition for its service and support program development,
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recognition for its service and support program development, implementation and benchmarking in the Best Emerging Company Support category.
Riverbed Technology's world headquarters is located in San Francisco, California.
Employees: 996 (Sep 30 2009)Revenue : $102 MM (Qtr ending Sep 30 2009)
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
B2B Console: Business Requirements
• Data error correction ability for integrations
• SOX controls for access and transaction audits
• Minimal development for any Oracle based integrations
• Consistent UI with Oracle
• Maintain good performance for search and edit
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• Maintain good performance for search and edit functionality
• Reporting capabilities for Oracle Open Interfaces and Custom Interfaces
• Mistake proofing ability during data corrections
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
B2B Console: Features and Functionality
Features:� Data error correction ability for any
integrations� Generic tool to implement any interface
with minimal development� User-interface consistent with Oracle E-
Business Suite
Functionality:�User Setup with Data Driven Controls�Interface Setup with multi level�Search and Edit Transaction Capabilities for users�Error reporting dashboard�View mode for transactions
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Business Suite� Reduced cycle-times� Reporting capabilities for Oracle Open
Interfaces and Custom Interfaces� SOX controls for access and
transaction audits� Data Entry validation ability during data
corrections� No IT Tickets for correcting data in the
interfaces
�View mode for transactions�Mass Resubmit capabilities
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Servlet EngineServlet Engine
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Lis
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masterSetup.xmlmasterSetup.xmlinterfaceLevels.xmlinterfaceLevels.xml
MasterSetupCO.javaMasterSetupCO.javaInterfaceLevelCO.javaInterfaceLevelCO.java
Application Server
DataData
Data ServerViewView
ControllerController
B2B Console : OA Framework Architecture
Client
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XxrbUserSetupAMXxrbUserSetupAMXxrbB2bInterfaceVOXxrbB2bInterfaceVO
XxrbB2bInterfaceLevelEOXxrbB2bInterfaceLevelEO
MDS MDS
RepositoryRepository
Page definitions, regions Page definitions, regions included in pages, etc.included in pages, etc.
ModelModel
B2B Console: Screenshots
Page 15© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
• Interface to Salesforce for Automated RMA Creation
• Reduce double data entry by Support Escalation Engineer
• Enforced business rules at the time of RMA entry
• Provide real time tracking, status reporting of RMAs/ Dispatch
RMA Portal: Business Requirements
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Request from SalesForce.com
• Simple user interface with minimal training efforts
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
• Web-based solution leveraging Oracle JTF
• Used JTF components for connection pooling, messages and sessions management
• RMA/ Dispatch Request creation in Oracle Order Management through SalesForce.com
Captures Oracle RMA number and Dispatch Request number under
RMA Portal: SalesForce RMA Portal
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• Captures Oracle RMA number and Dispatch Request number under SalesForce.com case
• Offers real time tracking, status reporting of RMAs/ Dispatch Request from SalesForce.com
• Maintains native look and feel of SalesForce.com
• Email notifications to Customers and Escalation Engineers
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
RMA Portal: RMA Creation
Page 18© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
RMA Portal: RMA Status Report
Page 19© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
RMA Portal: Custom JSPs Structure
Custom JSPs
JTF Components (JSPs/ Classes)
Includes
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AOL Components, connection/ session management
Provides access to
Connects to DB
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
RMA Portal - Screenshots
Page 21© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Agenda
• Introductions
• Presenter
• USJade
• OAF Features
Page 22
• Riverbed Technology: Case Study
• Telegent Systems: Case Study
• Q/A
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
• Leading Fabless CMOS semiconductor company
• Fastest growing Fabless Company – Making Television Mobile
• Provide high performance, single-chip solutions enabling free-to-air and pay-per-view mobile TV in mobile handsets, portable devices and consumer electronics
• Founded in 2004, Telegent Systems has its US headquarters in Sunnyvale CA
• Subsidiaries in Netherlands, Singapore, China and Hong Kong
Telegent Systems, Inc.
Page 23© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
• Rapidly growing business and transaction volume.
• Vendor inventory snapshot Reporting not comprehensive
• Manual transaction processing – delays and errors
• Poor inventory visibility and reliability in ERP system
• Constantly changing business processes and requirements
• Need for configurable solution and flexibility
• Need for Industry-standard scalable solution
Telegent’s Challenges & Needs
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• Need for Industry-standard scalable solution
• Need for low cost and low risk solution
• Need for multi level- technical and business validations
• Need for B2B error management GUI
• Need to manage by Exception
• Need for scalable solution w.r.t. new vendors, products and processes
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Integrated Lot Tracking System
B2B Preprocessing and validations
B2B Loader
B2B Adapters
B2B Database
B2B Setups Console
B2B Admin Error Console
B2B Reports
Oracle e-Business Suite
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B2B AdaptersB2B Reports
OSFM INVWIP
Oracle Manufacturing Suite
USJade B2B Application OAF Application
PO SO
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
• Loader: Loads transactions from vendor reported files to B2B canonical tables
• Processor:
• Converts business events to ERP transactions
• Validates report for business and ERP level validations
• GUI for manual intercepts in processing
• Adaptor:
B2B Objects
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• Adaptor:
• Loads validated transactions in OSFM, INV, etc interfaces
• Provides feedback to the B2B database and GUI
• Setups and User Admin GUI: Provides GUI for admin and transaction management (error handling and manual intercepts)
• B2B Reports: Statistical analysis of vendor reporting performance
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
• OAF Based Automation and Single Error correction console
• Automated file processing for business transactions (WIP, OSFM, INV, SO, PO, AP etc)
• File Loader (Manual, FTP, B2B, EDI others)
• Canonical Mapping
• Custom Adapter for Oracle
B2B Key Features
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• Vendor Reporting Guide
• The solution can be scaled to a fully automated real-time B2B/EAI solution using middleware technologies like: Oracle SOA Suite, TIBCO, Gentran, Web Methods, Oracle EDI/XML gateway etc.
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
USJade BenefitsUSJade B2B Solution ScreenshotsLogos can be displayed; Oracle self service form look and feel
Page 28© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
USJade BenefitsUSJade B2B Solution ScreenshotsConfigurable solution; lookups to derive business logic
Page 29© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
USJade BenefitsUSJade B2B Solution ScreenshotsAudit features; who/when columns
Page 30© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
USJade BenefitsUSJade B2B Solution ScreenshotsUse of LOVs to control user inputs
Page 31
LOV
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
USJade BenefitsUSJade B2B Solution ScreenshotsFile load features
Page 32© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
USJade BenefitsUSJade B2B Solution ScreenshotsProfiles for system configuration
Page 33© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
USJade B2B Solution ScreenshotsConfigurable transaction mapping
Page 34© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
OA Application – Screen CapturesExport to Excel feature
Page 35© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
OA Application – Screen CapturesEdit Lot Correction(Complex UI)
Page 36© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Agenda
• Introductions
• Presenter
• USJade
• OAF Features
• Riverbed Case Study
Page 37
• Riverbed Case Study
• Telegent Systems Case Study
• Q/A
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Page 38
Contact Us
Page 39
Appendix
Page 40© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Delivery Model
We Deliver Faster, Better, and more Economically
San Jose, CA
• Planning
• Assessment
• Strategy
• Architecture
On-Site
• Prototyping
• Proof of Concept
• Development
• Testing
Offshore
Boston, MA
Page 41
Pune, India
San Jose, CA• Requirements
• Pilots
• Training
• Staff Augmentation
• Conversion
• Maintenance/Enhancement
• Support
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Preparation and Planning
Business and IT Assessment
Analysis and Design
Formulation
USJade Methodology
Project Kick-OffMeeting
Recommendation
Reassessment
Preliminary Report
Analysis
Workshops
Alternative Courses
A
Page 42
Project Plan
Presentations
Final IT Plan
Confirmation& Follow-up
Conclusions & Recommendations
Document Reviews
Observations
Questionnaires
ApplicationInventory
Alternative Courses of Action
B
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com
Some of Our Customers
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XEROX INTERNATIONAL PARTNERS
© 2010 USJade Corp– Proprietary and Confidential. www.usjadecorp.com