The Orbitera Cloud Commerce Platform enables Managed Service Providers to efficiently manage, optimize, and scale their cloud resale business.

THE BILLING CHALLENGE FOR MANAGED SERVICE PROVIDERS

Translating cloud provider bills into downstream

invoices for customers with transparency – while

simultaneously managing costs – is an arduous

process. Managed service providers (MSPs) are

billed by Amazon Web Services (AWS) for all of their

customers’ usage in a single bill, yet need to create

individual invoices for each customer at the end of

each month. AWS and other cloud infrastructure

providers have notoriously complex bills, with cost

and usage

data delivered

in a single file

containing the data

for all customers.

Reserved Instance

discounts, volume

tier discounts,

and CloudFront

discounts are

applied equally

across all accounts,

regardless of the

usage in individual accounts, resulting in a monthly

billing nightmare for MSPs. Creating invoices manually

for each and every customer is an inefficient, labor

intensive process. Using a billing solution that does

not re-process usage against a customized pricebook

reduces resale margins.

As an MSP’s resale operations grow, managing

billing becomes increasingly complicated. Advanced

software and processing techniques are usually

required, and the potential for processing errors

increases. As AWS overall spend increases, it takes

more time to process a given amount of spending

due to the complexity. At approximately $150-200K

of AWS spend, MSPs have to allocate a full-time

employee1 to manage AWS billings, as well as handle

refunds, credits, and customer questions. The MSP

must hire a full-time employee, develop an in-house

solution, or purchase advanced software to manage

this – all of which reduce profit margins.

Orbitera Cloud Commerce Platform: Streamline Billing and Optimize Margins

MSP SOLUTION BRIEF

Key Benefits:

• Streamline and simplify cloud bill processing

• Maximize cloud resale profit margins

• Optimize infrastructure spending

• Enhance end customers’ experience

• Expand future cloud business opportunities

With Orbitera we’ve been

able to cut our bill processing

time down to a couple hours.

Where it used to take a week,

it’s done quickly and we

can use the time saved to

concentrate on our clients.

– Stephen Garden Director of Cloud Services, CorpInfo

Get your free trial today at: www.orbitera.com/try

8252 ½ Santa Monica Blvd. West Hollywood, CA 90046 www.orbitera.com • sales@orbitera.com Copyright © 2015 Orbitera, Inc. All rights reserved.

Trusted by Industry Leading Organizations

THE ORBITERA CLOUD COMMERCE PLATFORM SOLUTION

The Orbitera Cloud Commerce Platform eliminates this billing challenge for MSPs, while optimizing profitability. The Orbitera Cloud Commerce Platform enables MSPs to simplify billing and invoicing, manage cloud infrastructure spend, create custom price books, bundle software and services, and manage tailored support plans. With the integration of the Orbitera Cloud Commerce Platform with your product offering, MSPs are able to:

STREAMLINE AND SIMPLIFY BILLING

Obtain accurate billing data and invoices with customer-level detail, eliminating the administrative burden of monthly billing.

UNLOCK HIDDEN PROFIT MARGIN

Realize additional margin through a pricing model that includes services traditionally offered at additional cost by third party cloud service providers, such as department chargeback data.

MAXIMIZE MARGINS ON AWS SERVICES

Quickly and easily calculate volume tiers and assign custom pricing to different customers.

IMPROVE SPEED OF INVOICING

Invoice customers as soon as the AWS bill is finalized with just a few clicks.

OPTIMIZE INFRASTRUCTURE SPENDING

With the AWS Reserved Instance (RI) optimization tool, receive RI purchase recommendations for enhancing profitability.

INCREASE PROFITABILITY WITH CUSTOM

PRICE BOOKS

Create customized price books that track cloud provider pricing on a fixed dollar or percentage basis.

DELIVER AUTOMATED CLOUD PROVISIONING

Customers can automatically and seamlessly purchase cloud solutions with just a few clicks.

BOOST CUSTOMER SATISFACTION

Provide an optional white-label portal to give customers access to cost optimization, analytics, department chargeback data, and other useful insights.

BUNDLE PRODUCTS AND SERVICES

Store widgets can be placed on any website, giving MSPs the ability to bundle products and services.

CREATE AND MANAGE CUSTOMIZED

SUPPORT PLANS

Tiered support plan options, customizable service offerings, and a partnership with Orbitera Support give MSPs the ability to tailor their customers’ experiences.

1 Based on Orbitera customer data

Ready to see how much Orbitera can improve your margin on cloud resale?

Get your free trial today at:www.orbitera.com/try