Order Form’s

The function of an order form

An order form is a document used by a customer to request a product from the company. Normally, an order form’s function is to supply the request for the product but new customers will often have to fill out their personal details such as their full name, address, contact details to provide the company the information needed to create an account or send the product to the new customer.

Drawn Example

The information required to complete a useful and standard order form will change depending on the product being ordered.

E.g. The Item Description is needed but other pieces of information such as the item’s size and colour may also be included.

Real Examples

This order form is based on an online system and can be used by customers to send information of their order and details across the internet on a web browser.

This order form is based on a Graphic interface and can be used by the customer in a shop or store to quickly order a product and supply their personal details.

This order Form is paper – based an requires the user to produce handwritten information that can be sent to the user through the post, hand to hand or by an email if the document is scanned.

Description of ContentsPersonal Details• Customer Address• Customer Name• Contact details – Telephone, email• Account No.• Extra info – Job Title depending on specific order.• Date of order

Product Details• Product Code• Item Description• Quantity• Price of Product• Sub Total/ Discounts/VAT• Extra info. – Colour of product, Size, FabricCompany Details• Logo• Name• Contact Details –Address, Telephone, Email

Method of Communication

Order Form’s are generally communicated face to face in shops and stores. However, they can also be communicated across the internet by filling in an online form; this is often used by online ecommerce companies like ‘Amazon’. Order Form can also be sent via post or email but the use of post is declining because of the easy and efficient online ordering and ordering products on Computer systems within stores e.g. A touch screen system.