Oregon Transitional NG9-1-1Quarterly Update

Frank Kuchta, 9-1-1 Project Portfolio Manager

Pat Lustig, NG9-1-1 Project Manager

Michael Gurley, NG9-1-1 Deputy Project Manager

APCO/NENA Annual Fall Training Conference

October 11, 2017

GIS Data Preparation

Call RoutingCarrier Improvements

NG9-1-1 Core Services

Security Services

Phase 1 Phase 2 Phase 3

Standards Development

Existing Data Analysis

Develop GIS

Business Case Process Development

Procurement

Data Improvement

• Validate & Correct Geography & Attribution• NENA Defined NG Data Layers

Provision for NG9-1-1 Use Operational Maintenance

PIDF-LO

Digital Call Delivery Analysis

Procurement Provision Digital TrunksActivate to LNG

NG Ready

ProcurementCore Service Provisioning

LIS, LNG, BCF, LVF, ESRP, ECRF, SI, LSRG, LPG

Procure Proactive Event Management Services

RegulatoryModifications

Development of Call Delivery Requirements

Oregon Transitional NG9-1-1

Identify NG 9-1-1 Alternatives,Develop Preliminary Design, Deployment Phases,

Timelines & Costs

Core Services Ready

• Functional ESInet• Improved Call Routing• Core Services Functional• ALL PSAP CPE NG Ready• Integrated Text-to-9-1-1

Implement Event Management Services

In Progress Not Started

• Discrepancy Reporting & Correction

TransitionActivities

State CIO Stage Gate Initiation

PSAPReadiness

Develop Call Routing

Business Case

Develop Core Svcs.Business

Case

Core Svcs. Maintenance

MPLS to ESInetTransition

Network Capability Assessment

(If needed)Procure Enhancements

Identify Contract Modifications (If Needed)

Provision/Scale Network Services Operational Maintenance

PSAP Operational Planning & Engagement

PSAP Operational Planning & Engagement

PSAP Operational Planning & Engagement

PSAP Operational Planning & Engagement

CPE Upgrade Project (Ongoing Lifecycle Replacement)

Install NG9-1-1 CPE Feature Gaps

i3 Capable

CPE

Web Based Text-to-9-1-1

CPE Capability Evaluation

Tier 1 Monitoring & Triage

PSAP Operational Planning & Engagement

PSAP Operational Planning & Engagement

Develop Detailed Design

CPE IntegratedText-to-9-1-1

Procurement Provision Integrated Text-to-9-1-1

Enable for NG9-1-1 Use CPE Maintenance

Develop Business

Case PSAP Operational Planning & Engagement

StatewideRFP for CPE

Combined Scope???

- Collected Input on Oregon’s Transitional NG9-1-1 Plan:• National NENA & APCO Conferences• Conversations & Lessons Learned with other States

- Participated in Vendor Knowledge Sharing Opportunities

- Promoted NG9-1-1 Planning:• State Stakeholders: Legal, Procurement and IT

- Further Developed PSAP CPE Lifecycle Management Planning• i3/NG9-1-1 Ready State

- Further Refined Transitional NG9-1-1 Plans

Progress

GIS Data Preparation

- GIS Staff Resource Challenges: • Statement of Work Development

- Vendor Knowledge Sharing:• Industry Offerings and Lessons Learned• ROM - Estimated Timeline and Costs

Integrated Text-to-9-1-1

• Evaluating Opportunity to Leverage Existing ALI Network for Delivery of Integrated Text Services

• Aligning CPE Lifecycle with Integrated Text Deployment• Approximately 90% of Existing CPE is Text Capable Today

• Determining State IT Oversight & Procurement Requirements

Funding Opportunities

Department of Commerce, NTIA - Next Generation Advancement Act of 2012:

• Will offer up to $110M (max. $500k per state) grants intended to help states and local jurisdictions upgrade PSAP NG9-1-1 capabilities

• A notice of proposed rulemaking was published outlining the draft proposed regulations with awards taking place in 2018

• Distributed according to a formula based on state populations and public road mileage

NG9-1-1 Act of 2017 (Potential Funding): • Provide grant funding for the purposes of upgrading to NG9-1-1• Proposed regulations and funding amount - TBD (est. 2018)

Funding Opportunities

Application Process:

• Business Need/Opportunity Assessment Information• Model State Plan• Business Case

Complex Change

Elements needed to manage complex change…

Vision Action Plan Resources Skills Incentives =++++ Change

Adapted from: “Playing Nice in the Sandbox – Kim Ratz & Knaster T. (1991)

Planning Opportunity

Planning Opportunity

Facilitated Workshop:

• Identify a Common/Accepted Definition of what NG9-1-1 is and will Provide all Oregon PSAPs:• Provides Focus and Vision • Defines Conceptual Capabilities for Oregon’s NG9-1-1 Services & Technology • Provides Context for Future Decision Making

• Develop a list of PSAP Issues, Needs and Priorities from an 9-1-1 Services Perspective:• Ensures Alignment of Technology Improvement Needs• Provides Baseline for Prioritized Technology Investments

Logistics:

• No Planned Date at this Time • No More than One Business Day• Workshop to be hosted in Salem• Participation Limited to PSAP Representation

Planning Opportunity

• Advisory Committee Determine Workshop Value from PSAP Perspective

• Advisory Committee Provide Proposed Dates, Roles & Participants for Workshop

• Continue to Collect Input on the NG9-1-1 Transitional Approach

• Onboarding of Two Additional GIS Program Staff

• Continue Evaluation of Existing MPLS Network to Support Integrated Text-to-9-1-1 Services

Next Steps

Q&A

• NENA anticipates achieving ANSI certification within 2018

• 9-1-1 authorities and private-sector companies see i3 as the standard for NG9-1-1

• Industry is producing and marketing products and services based on the i3 standard

• Canada has adopted i3 as the NG9-1-1 standard

• i3 standard has been used as the basis for several European NG1-1-2 systems

• Across the country, 9-1-1 authorities are issuing RFPs for i3 compliant NG9-1-1 solutions

NENA i3 Standard