organization structure. information technology information technologies are flexible tools,...
TRANSCRIPT
Organization Structure
Information Technology
Information technologies are flexible tools, constrained primarily by managers’ will to use them, expectations about their roles, and applications choices.
Cash p.267
Organization Structure
Division of Labor Who does what?
Division of Decision Rights Who should make which decision?
Coordination Mechanisms Organizational Boundaries Informal Structures
IT Era’s
Data Processing (DP) Micro Era Network Era WAN Network Environment
Client-Server Thin Client WAP
Types of Information Systems
Customer
ManufacturingInformation Systems
Quality ControlInformationSystems
MarketingInformationSystems
Financialand AccountingSystems
GeographicInformationSystems
HumanResourcesSystems
Other Information Systems
Strategic National Semiconductor – “faster & better”
decisions
Global – Levi’s
Strategic Information Systems (SIS)
Creates applications that provide direct strategic advantage Differentiation Cost Leadership
Supports strategic changes – like reengineering
Provide business intelligence by collecting and analyzing information Improve internal efficiency
SIS – (cont.)
Customer-oriented approaches Innovative Support or Shape a business unit
Growth Alliances
Issues
Why culture and structure matter.
New Issues
PC Training and Consultation Shift from Personal to Interpersonal Email vs. Videoconferencing vs. Telephone Email - Private vs. Public Emerging Technologies
Speech Recognition Multimedia Virtual Reality
Managerial Issues
Transition to networked computing From legacy to ? (client/server – Web) How much infrastructure? When do we upgrade? The role of the ISD? The role of the user? Ethical Issues
Keys Planning Issues
Align IT plan with organizational business plan IT architecture that promotes and networks
the integration of users, applications, and databases
Allocation of IS and operational resources among competing applications
Completing projects on time and within budget
Items for paper
Hint, hint.
Nolan’s Stages –Theory of IT Adoption and Org.
Learning (Pg 528-530)
Initiation Expansion Control Integration Data administration Maturity
Critical Success Factors(CSF’s – Pg 530)
What industry objectives are central to your organization?
What are the critical factors that are essential to meeting these objectives?
What decisions or actions are key to these critical factors?
What information systems can supply these measures?
CSF’s Prime Source
Structure of Particular Industry Competitive Strategy, industry position,
and geographical location Environmental Factors Temporal Factors