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Organizational Analysis SurveyJuly 2002
71Completed Surveys:
Total Surveys:
Survey Response Rate:
102
70%
Survey results collected from March 1 to March 31, 2002
Table of Contents
1 Summary 3Section 1.1 : All Division Managers 4Section 1.2 : All Managers 5
2 West Division 6Section 2.1 : West Division Managers 7Section 2.2 : West Managers 8Section 2.3 : Branch X 9Section 2.4 : Branch Y 10Section 2.5 : Branch Z 11
3 East Division 12Section 3.1 : East Division Managers 13Section 3.2 : East Managers 14Section 3.3 : Branch A 15
Section 3.3.1 : Team 1 16Section 3.3.2 : Team 2 17Section 3.3.3 : Team 3 18Section 3.3.4 : Team 4 19Section 3.3.5 : Branch A Teams 20
Section 3.4 : Branch B 22Section 3.4.1 : Team 1 23Section 3.4.2 : Team 2 24Section 3.4.3 : Branch B Teams 25
4 Comparisons 27Section 4.1 : West, East and Combination 27Section 4.2 : West Division 29Section 4.3 : East Division 31
5 Comments 33
2Organizational Analysis Survey
Section 1: SummaryResults for the entire organization
2.9
3.0
3.6
3.6
3.2
3.3
3.5
3.8
3.4
3.3
3.1
3.4
2.5
2.5
2.8
2.6
2.6
2.6
2.7
2.5
2.6
2.7
2.2
2.7
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 34% 66%
8% 65% 27%
0% 29% 71%
0% 44% 56%
1% 53% 46%
0% 31% 69%
4% 31% 65%
0% 37% 63%
0% 42% 58%
0% 18% 82%
3% 48% 49%
2% 42% 56%
D/K
0%6%35%51%8%0%
3%1%28%51%17%1%
0%9%29%44%15%4%
2%7%37%45%6%2%
0%29%35%28%8%0%
0%11%37%42%10%0%
3%5%31%53%9%0%
0%6%31%44%18%1%
0%18%41%28%12%2%
0%21%30%41%7%1%
6%1%19%51%14%9%
3%4%24%42%23%5%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
06385590
1 18 55 30 1 3
0103147164
2 7 49 40 8 2
90 30 38 31 0
0124045110
0 10 57 33 5 3
034 648191
2 13 30 44 19 0
023324481
10 15 55 21 1 6
342645255
0 37 71
29709
77310
61470
50571
74340
70344
68400
63450
89190
53523
61452
108
3Organizational Analysis Survey
Section 1.1: All Division ManagersResults for all Division Managers
2.7
2.9
3.0
3.6
3.5
3.0
3.4
3.3
3.8
3.5
3.0
3.2
2.6
2.7
2.5
2.9
2.6
2.6
2.7
2.6
2.3
2.6
2.0
2.6
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 35% 65%
19% 65% 16%
0% 30% 70%
0% 38% 62%
0% 68% 32%
0% 38% 62%
0% 30% 70%
0% 35% 65%
0% 43% 57%
0% 14% 86%
0% 43% 57%
3% 41% 57%
D/K
0%5%22%65%8%0%
3%0%24%49%24%0%
0%5%11%57%22%5%
5%8%38%46%0%3%
0%24%41%24%11%0%
0%5%30%51%14%0%
0%5%30%59%5%0%
0%0%30%43%24%3%
0%19%32%30%14%5%
0%22%27%41%8%3%
5%0%16%43%24%11%
5%5%24%32%27%5%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
0282430
0 9 18 9 0 1
0242182
1 0 17 14 3 2
40 9 15 9 0
02111950
0 2 22 11 2 0
011 01691
2 5 11 12 7 0
08101531
4 9 16 6 0 2
22912102
0 13 24
6247
26110
23140
12250
23140
26110
24130
21160
3250
21160
21151
37
4Organizational Analysis Survey
Section 1.2: All ManagersResults for all Managers
3.0
3.0
3.7
3.7
3.4
3.3
3.6
3.9
3.4
3.4
3.2
3.5
2.5
2.4
2.8
2.6
2.6
2.6
2.7
2.5
2.5
2.7
2.3
2.7
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 34% 66%
3% 65% 32%
0% 28% 72%
0% 46% 54%
1% 45% 54%
0% 28% 72%
6% 32% 62%
0% 38% 62%
0% 41% 59%
0% 20% 80%
4% 51% 45%
1% 42% 56%
D/K
0%6%42%44%8%0%
3%1%30%52%13%1%
0%11%38%37%11%3%
0%7%37%45%10%1%
0%31%32%30%7%0%
0%14%41%37%8%0%
4%4%31%49%11%0%
0%8%32%45%14%0%
0%17%45%27%11%0%
0%21%31%41%7%0%
6%1%21%55%8%8%
1%3%24%46%21%4%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
04303160
1 9 37 21 1 2
08272682
1 7 32 26 5 0
50 21 23 22 0
010292660
0 8 35 22 3 3
023 632100
0 8 19 32 12 0
015222950
6 6 39 15 1 4
121733153
0 24 47
23462
51200
38330
38321
51200
44234
44270
42290
57140
32363
40301
71
5Organizational Analysis Survey
Section 2: West DivisionResults for the entire West Divison
2.8
2.9
3.6
3.7
3.5
3.4
3.6
3.9
3.4
3.4
3.1
3.4
2.5
2.4
2.8
2.6
2.6
2.5
2.6
2.5
2.5
2.7
2.0
2.7
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 33% 67%
14% 69% 17%
0% 31% 69%
0% 47% 53%
0% 53% 47%
0% 36% 64%
8% 31% 61%
0% 39% 61%
0% 39% 61%
0% 19% 81%
3% 56% 42%
3% 42% 56%
D/K
0%8%33%50%8%0%
6%0%31%42%22%0%
0%19%19%44%14%3%
6%11%36%31%14%3%
0%33%33%19%14%0%
0%14%44%28%14%0%
8%6%33%44%8%0%
0%17%31%36%17%0%
0%19%47%19%8%6%
0%28%22%39%8%3%
8%3%14%56%11%8%
8%3%25%25%28%11%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
03121830
0 8 15 11 0 2
0771651
1 5 11 13 4 2
50 7 12 12 0
05161050
0 3 16 12 2 3
011 61360
2 3 7 17 7 0
01081431
3 4 20 5 1 3
3199104
0 12 24
6255
25110
19170
17190
23130
22113
22140
22140
2970
15201
20151
36
6Organizational Analysis Survey
Section 2.1: West Division ManagersResults for all West Division Managers
2.8
2.5
2.8
2.9
3.5
3.3
3.1
3.3
3.3
3.5
3.3
3.1
1.8
2.5
2.5
2.7
2.7
2.6
2.5
2.7
2.6
2.4
2.6
2.5
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 47% 53%
27% 67% 7%
0% 33% 67%
0% 40% 60%
0% 60% 40%
0% 40% 60%
0% 33% 67%
0% 47% 53%
0% 40% 60%
0% 27% 73%
0% 53% 47%
7% 40% 53%
D/K
0%7%13%67%13%0%
7%0%27%33%33%0%
0%7%7%53%27%7%
13%7%27%47%0%7%
0%20%40%13%27%0%
0%13%20%47%20%0%
0%7%33%47%13%0%
0%0%33%40%27%0%
0%20%27%33%7%13%
0%27%20%40%7%7%
13%0%13%40%13%20%
13%7%27%13%27%13%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
0121020
0 5 5 4 0 1
011841
1 0 7 4 1 2
40 2 6 3 0
023730
0 2 7 5 1 0
05 0640
2 1 5 4 3 0
043611
3 2 6 2 0 2
214242
0 7 8
1104
1050
960
690
960
1050
870
960
1140
780
861
15
7Organizational Analysis Survey
Section 2.2: West ManagersResults for all West Managers
2.8
3.2
3.7
3.9
3.8
3.4
3.8
4.1
3.5
3.8
3.2
3.6
2.6
2.3
2.9
2.6
2.7
2.4
2.7
2.5
2.5
2.7
2.2
2.8
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 24% 76%
5% 71% 24%
0% 29% 71%
0% 52% 48%
0% 48% 52%
0% 33% 67%
14% 29% 57%
0% 33% 67%
0% 38% 62%
0% 14% 86%
5% 57% 38%
0% 43% 57%
D/K
0%10%48%38%5%0%
5%0%33%48%14%0%
0%29%29%38%5%0%
0%14%43%19%24%0%
0%43%29%24%5%0%
0%14%62%14%10%0%
14%5%33%43%5%0%
0%29%29%33%10%0%
0%19%62%10%10%0%
0%29%24%38%10%0%
5%5%14%67%10%0%
5%0%24%33%29%10%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
0210810
0 3 10 7 0 1
066810
0 5 4 9 3 0
10 5 6 9 0
0313320
0 1 9 7 1 3
06 6720
0 2 2 13 4 0
065820
0 2 14 3 1 1
105762
0 5 16
5151
1560
10110
11100
1470
1263
1470
1380
1830
8121
1290
21
8Organizational Analysis Survey
Section 2.3: Branch XResults for Branch X
2.6
2.9
3.0
3.8
3.5
3.0
3.4
3.4
3.8
3.5
3.0
3.4
2.5
2.2
2.6
2.7
2.7
2.6
2.5
2.6
2.4
2.5
2.6
2.5
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 47% 53%
6% 65% 29%
0% 35% 65%
0% 53% 47%
0% 59% 41%
0% 35% 65%
0% 47% 53%
0% 41% 59%
0% 29% 71%
0% 29% 71%
0% 47% 53%
6% 29% 65%
D/K
0%6%41%35%18%0%
0%0%24%53%18%6%
0%6%24%41%24%6%
0%12%29%59%0%0%
0%29%24%41%6%0%
0%6%41%41%12%0%
0%12%29%47%12%0%
0%0%35%29%35%0%
0%18%35%24%24%0%
0%24%29%47%0%0%
6%0%24%35%12%24%
0%0%24%53%24%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
017630
1 3 9 4 0 0
014741
0 0 10 5 2 0
10 7 4 5 0
017720
0 2 8 5 2 0
06 0560
0 4 4 6 3 0
045800
4 2 6 4 0 1
004940
0 8 9
5111
1160
890
7100
1160
980
1070
1250
1250
980
1151
17
9Organizational Analysis Survey
Section 2.4: Branch YResults for Branch Y
2.8
2.8
2.8
2.8
3.8
3.5
3.0
3.3
3.8
4.0
3.5
3.3
2.3
2.8
2.8
2.0
2.8
2.8
3.0
2.3
2.8
2.3
2.3
3.0
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 0%100%
0%100% 0%
0% 25% 75%
0% 75% 25%
0% 75% 25%
0% 25% 75%
25% 25% 50%
0% 0%100%
0% 25% 75%
0% 25% 75%
0% 25% 75%
0% 75% 25%
D/K
0%0%25%75%0%0%
0%0%0%75%25%0%
0%0%0%75%25%0%
0%0%50%50%0%0%
0%0%100%0%0%0%
0%0%75%25%0%0%
25%0%25%50%0%0%
0%0%25%50%25%0%
0%0%50%50%0%0%
0%0%75%25%0%0%
0%0%0%75%25%0%
0%0%25%25%50%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
001300
0 1 3 0 0 0
000310
0 0 2 2 0 0
00 0 4 0 0
003100
0 0 2 1 0 1
01 0210
0 0 2 2 0 0
003100
0 1 3 0 0 0
001120
0 0 4
040
310
130
130
310
211
400
310
310
310
130
4
10Organizational Analysis Survey
Section 2.5: Branch ZResults for Branch Z
1.8
2.1
2.7
2.7
2.8
2.8
2.8
2.8
2.4
2.7
2.6
2.8
2.9
2.6
2.6
2.3
2.4
2.6
2.4
2.3
2.6
2.7
2.0
2.6
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 44% 56%
11% 78% 11%
0% 33% 67%
0% 44% 56%
0% 67% 33%
0% 56% 44%
0% 44% 56%
0% 56% 44%
0% 67% 33%
0% 44% 56%
0% 44% 56%
0% 11% 89%
D/K
0%0%11%56%33%0%
0%0%11%33%56%0%
0%0%22%33%33%11%
0%0%0%56%33%11%
0%11%11%22%56%0%
0%0%22%33%44%0%
0%0%11%56%33%0%
0%0%22%33%44%0%
0%0%33%22%22%22%
0%0%11%56%22%11%
11%0%0%44%11%33%
0%0%0%11%56%33%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
001530
0 5 3 1 0 0
002331
1 3 5 0 0 0
50 2 1 1 0
002340
0 3 5 1 0 0
02 0340
2 2 2 3 0 0
001521
3 1 4 0 0 1
000153
0 4 5
171
630
540
360
450
540
450
360
540
540
810
9
11Organizational Analysis Survey
Section 3: East DivisionResults for the entire East Division
2.9
3.1
3.6
3.6
3.1
3.3
3.4
3.8
3.4
3.2
3.1
3.4
2.5
2.6
2.8
2.6
2.6
2.7
2.7
2.4
2.6
2.7
2.3
2.7
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 35% 65%
6% 63% 32%
0% 28% 72%
0% 42% 58%
1% 53% 46%
0% 29% 71%
1% 32% 67%
0% 36% 64%
0% 43% 57%
0% 17% 83%
3% 44% 53%
1% 42% 57%
D/K
0%4%36%51%8%0%
1%1%26%56%14%1%
0%4%33%43%15%4%
0%6%38%53%3%1%
0%26%36%32%6%0%
0%10%33%49%8%0%
0%4%29%57%10%0%
0%0%32%49%18%1%
0%17%38%32%14%0%
0%18%33%42%7%0%
4%0%22%49%15%10%
0%4%24%50%21%1%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
03263760
1 10 40 19 1 1
032431113
1 2 38 27 4 0
40 23 26 19 0
07243560
0 7 41 21 3 0
023 035131
0 10 23 27 12 0
013243050
7 11 35 16 0 3
031736151
0 25 47
23454
52200
42300
33381
51210
48231
46260
41310
60120
38322
41301
72
12Organizational Analysis Survey
Section 3.1: East Division ManagersResults for all East Division Managers
2.9
3.1
3.6
3.6
3.2
3.2
3.5
3.8
3.3
3.3
3.2
3.4
2.4
2.5
2.8
2.6
2.6
2.6
2.7
2.5
2.6
2.7
2.3
2.6
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 38% 62%
2% 62% 36%
0% 28% 72%
0% 44% 56%
2% 44% 54%
0% 26% 74%
2% 34% 64%
0% 40% 60%
0% 42% 58%
0% 22% 78%
4% 48% 48%
2% 42% 56%
D/K
0%4%40%46%10%0%
2%2%28%54%12%2%
0%4%42%36%14%4%
0%4%34%56%4%2%
0%26%34%32%8%0%
0%14%32%46%8%0%
0%4%30%52%14%0%
0%0%34%50%16%0%
0%16%38%34%12%0%
0%18%34%42%6%0%
6%0%24%50%8%12%
0%4%24%52%18%2%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
02202350
1 6 27 14 1 1
02211872
1 2 28 17 2 0
40 16 17 13 0
07162340
0 7 26 15 2 0
017 02580
0 6 17 19 8 0
09172130
6 4 25 12 0 3
02122691
0 19 31
18311
36140
28220
27221
37130
32171
30200
29210
39110
24242
28211
50
13Organizational Analysis Survey
Section 3.2: East ManagersResults for all East Managers
2.8
3.0
3.6
3.5
3.0
3.4
3.3
4.0
3.6
3.0
3.0
3.3
2.6
2.6
3.0
2.5
2.7
2.7
2.6
2.3
2.6
2.7
2.1
2.7
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 27% 73%
14% 64% 23%
0% 27% 73%
0% 36% 64%
0% 73% 27%
0% 36% 64%
0% 27% 73%
0% 27% 73%
0% 45% 55%
0% 5% 95%
0% 36% 64%
0% 41% 59%
D/K
0%5%27%64%5%0%
0%0%23%59%18%0%
0%5%14%59%18%5%
0%9%45%45%0%0%
0%27%41%32%0%0%
0%0%36%55%9%0%
0%5%27%68%0%0%
0%0%27%45%23%5%
0%18%36%27%18%0%
0%18%32%41%9%0%
0%0%18%45%32%5%
0%5%23%45%27%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
0161410
0 4 13 5 0 0
0131341
0 0 10 10 2 0
00 7 9 6 0
0081220
0 0 15 6 1 0
06 01051
0 4 6 8 4 0
047920
1 7 10 4 0 0
0151060
0 6 16
5143
1660
1480
6160
1480
1660
1660
12100
2110
1480
1390
22
14Organizational Analysis Survey
Section 3.3: Branch AResults for Branch A
2.6
2.9
3.0
3.8
3.5
3.0
3.4
3.4
3.8
3.5
3.0
3.4
2.5
2.2
2.6
2.7
2.7
2.6
2.5
2.6
2.4
2.5
2.6
2.5
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 47% 53%
6% 65% 29%
0% 35% 65%
0% 53% 47%
0% 59% 41%
0% 35% 65%
0% 47% 53%
0% 41% 59%
0% 29% 71%
0% 29% 71%
0% 47% 53%
6% 29% 65%
D/K
0%6%41%35%18%0%
0%0%24%53%18%6%
0%6%24%41%24%6%
0%12%29%59%0%0%
0%29%24%41%6%0%
0%6%41%41%12%0%
0%12%29%47%12%0%
0%0%35%29%35%0%
0%18%35%24%24%0%
0%24%29%47%0%0%
6%0%24%35%12%24%
0%0%24%53%24%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
017630
1 3 9 4 0 0
014741
0 0 10 5 2 0
10 7 4 5 0
017720
0 2 8 5 2 0
06 0560
0 4 4 6 3 0
045800
4 2 6 4 0 1
004940
0 8 9
5111
1160
890
7100
1160
980
1070
1250
1250
980
1151
17
15Organizational Analysis Survey
Section 3.3.1: Team 1Results for Team 1
2.5
2.0
2.0
2.0
2.5
2.5
2.0
2.5
2.5
3.0
3.0
3.0
1.5
3.0
2.5
3.0
2.5
2.5
2.5
2.5
2.5
2.5
2.5
2.0
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 50% 50%
50% 50% 0%
0% 50% 50%
0%100% 0%
0% 50% 50%
0% 50% 50%
0% 50% 50%
0% 50% 50%
0% 0%100%
0% 50% 50%
0% 50% 50%
0% 0%100%
D/K
0%0%0%50%50%0%
0%0%0%50%50%0%
0%0%0%0%100%0%
0%0%0%100%0%0%
0%0%0%50%50%0%
0%0%0%100%0%0%
0%0%0%50%50%0%
0%0%0%0%100%0%
0%0%0%0%100%0%
0%0%0%100%0%0%
50%0%0%0%50%0%
0%0%0%50%50%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
000110
0 1 1 0 0 0
000020
0 0 2 0 0 0
10 1 0 0 0
000200
0 1 1 0 0 0
00 0020
0 2 0 0 0 0
000200
0 1 0 0 0 1
000110
0 1 1
011
110
020
110
110
110
110
200
110
110
200
2
16Organizational Analysis Survey
Section 3.3.2: Team 2Results for Team 2
3.0
3.0
3.4
3.4
3.2
3.4
3.2
3.8
3.2
3.0
3.2
3.6
3.0
2.4
2.8
2.8
2.4
2.4
2.8
2.6
2.4
2.8
2.6
2.8
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 20% 80%
0% 40% 60%
0% 20% 80%
0% 60% 40%
0% 40% 60%
0% 20% 80%
0% 60% 40%
0% 60% 40%
0% 20% 80%
0% 20% 80%
0% 60% 40%
0% 0%100%
D/K
0%0%60%40%0%0%
0%0%40%40%20%0%
0%0%20%60%20%0%
0%0%20%80%0%0%
0%20%40%40%0%0%
0%0%60%0%40%0%
0%0%60%20%20%0%
0%0%40%40%20%0%
0%0%60%20%20%0%
0%0%40%60%0%0%
0%0%40%40%0%20%
0%0%20%60%20%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
003200
0 1 2 2 0 0
001310
0 0 4 1 0 0
00 2 2 1 0
003020
0 1 1 3 0 0
02 0210
0 1 1 3 0 0
002300
1 0 2 2 0 0
001310
0 1 4
320
410
230
320
410
230
230
410
410
230
500
5
17Organizational Analysis Survey
Section 3.3.3: Team 3Results for Team 3
2.8
3.3
4.0
3.8
3.3
3.5
3.8
4.3
4.0
3.5
3.5
3.5
1.8
2.5
2.8
3.0
2.5
2.8
2.8
2.3
2.8
2.5
2.0
2.0
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0%100% 0%
0%100% 0%
0% 50% 50%
0% 25% 75%
0% 75% 25%
0% 25% 75%
0% 25% 75%
0% 50% 50%
0% 0%100%
0% 25% 75%
0% 50% 50%
25% 75% 0%
D/K
0%25%25%25%25%0%
0%0%50%50%0%0%
0%25%50%0%0%25%
0%25%50%25%0%0%
0%50%25%25%0%0%
0%0%75%25%0%0%
0%25%0%75%0%0%
0%0%50%25%25%0%
0%50%0%25%25%0%
0%25%50%25%0%0%
0%0%25%50%0%25%
0%0%50%25%25%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
011110
0 0 2 2 0 0
012001
0 0 1 2 1 0
00 1 1 2 0
003100
0 0 3 0 1 0
02 0110
0 1 1 0 2 0
012100
1 0 2 1 0 0
002110
0 4 0
040
220
310
130
310
310
220
400
310
220
031
4
18Organizational Analysis Survey
Section 3.3.4: Team 4Results for Team 4
2.0
2.8
2.4
3.0
4.0
3.8
3.6
3.6
3.6
3.4
3.0
3.2
2.6
2.8
2.4
2.6
2.8
2.4
2.6
2.6
2.4
2.6
2.6
2.6
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 40% 60%
0% 60% 40%
0% 40% 60%
0% 40% 60%
0% 60% 40%
0% 40% 60%
0% 40% 60%
0% 20% 80%
0% 60% 40%
0% 20% 80%
0% 40% 60%
0% 40% 60%
D/K
0%0%40%40%20%0%
0%0%0%60%20%20%
0%0%20%60%20%0%
0%0%40%60%0%0%
0%20%20%60%0%0%
0%20%20%60%0%0%
0%20%20%60%0%0%
0%0%20%40%40%0%
0%20%40%40%0%0%
0%40%20%40%0%0%
0%0%0%40%20%40%
0%0%20%60%20%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
002210
1 1 3 0 0 0
001310
0 0 3 2 0 0
00 3 1 1 0
011300
0 0 3 1 1 0
01 0220
0 0 2 2 1 0
021200
2 1 2 0 0 0
001310
0 2 3
230
320
320
230
320
320
410
230
410
320
320
5
19Organizational Analysis Survey
Section 3.3.5: Branch A TeamsCompares each team in Branch A
Their level of understanding of my business problems
1.
2.5
3.2
3.5
3.6
3.4
1 2 3 4 5
2.5
2.6
2.0
2.8
2.5
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
Their ability to consult with me2.
2.5
2.4
2.9
3.5
3.2
1 2 3 4 5
1.5
2.2
2.0
2.6
2.4
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
Their ability to synthesize information3.
2.0
3.0
3.5
3.0
3.0
1 2 3 4 5
2.5
2.6
2.5
2.8
2.6
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
Their ability to consistently set work plans4.
3.4
4.0
3.2
3.0
3.5
1 2 3 4 5
2.6
2.8
2.4
2.0
2.5
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
The ease of working with them5.
2.5
3.6
4.3
3.8
3.8
1 2 3 4 5
2.5
2.4
2.3
2.6
2.4
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
Their ability to communicate clearly6.
3.6
3.8
3.2
3.0
3.4
1 2 3 4 5
2.6
2.8
2.8
2.5
2.6
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
20Organizational Analysis Survey
Section 3.3.5: Branch A TeamsCompares each team in Branch A
Their ability to provide accurate information7.
2.5
3.6
3.5
3.4
3.4
1 2 3 4 5
2.5
2.6
2.8
2.4
2.5
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
The degree of insight provided within their recommendations
8.
2.8
2.0
3.3
3.2
3.0
1 2 3 4 5
2.5
2.5
2.4
2.6
2.8
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
Their willingness to provide quick summary analyses
9.
2.0
3.8
3.8
3.4
3.5
1 2 3 4 5
3.0
2.4
3.0
2.8
2.7
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
Their ability to consistently deliver10.
4.0
4.0
3.4
3.0
3.8
1 2 3 4 5
2.8
2.8
2.8
2.5
2.7
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
Their ability to proactively identify emerging issues
11.
2.0
2.8
2.0
2.6
3.0
1 2 3 4 5
2.5
2.5
2.5
2.4
2.6
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
The team is adequately staffed12.
3.3
2.5
3.0
3.0
3.0
1 2 3 4 5
1.8
3.0
2.6
3.0
2.6
1 2 3
Team 4
Team 3
Team 2
Team 1
BranchA
Importance Performance
21Organizational Analysis Survey
Section 3.4: Branch BResults for Branch B
2.9
2.7
2.9
2.9
2.8
3.6
3.5
3.1
3.7
3.9
3.3
3.1
2.5
2.4
2.9
2.9
2.3
3.0
2.8
2.7
2.6
2.4
2.4
2.4
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 60% 40%
10% 50% 40%
0% 10% 90%
0% 60% 40%
10% 40% 50%
0% 40% 60%
0% 30% 70%
0% 10% 90%
0% 20% 80%
0% 0%100%
10% 40% 50%
0% 50% 50%
D/K
0%0%20%70%10%0%
0%0%10%60%30%0%
0%0%30%40%20%10%
0%10%20%60%10%0%
0%20%60%10%10%0%
0%20%30%50%0%0%
0%0%30%50%20%0%
0%0%20%60%10%10%
0%20%30%30%20%0%
0%20%30%40%10%0%
10%0%10%50%20%10%
0%0%30%30%40%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
002710
0 3 6 1 0 0
003421
0 1 6 2 1 0
10 1 6 2 0
023500
0 2 5 3 0 0
02 0611
0 2 3 3 2 0
023410
1 2 5 1 0 1
003340
0 6 4
451
910
460
541
640
730
910
820
1000
541
550
10
22Organizational Analysis Survey
Section 3.4.1: Team 1Results for Team 1
2.8
2.5
2.5
2.7
2.5
3.5
3.5
3.2
3.7
4.0
3.3
3.2
2.7
2.5
3.0
2.8
2.3
3.0
2.7
2.8
2.7
2.3
2.5
2.7
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0% 33% 67%
0% 67% 33%
0% 17% 83%
0% 50% 50%
17% 33% 50%
0% 33% 67%
0% 17% 83%
0% 0%100%
0% 33% 67%
0% 0%100%
0% 50% 50%
0% 33% 67%
D/K
0%0%33%50%17%0%
0%0%0%50%50%0%
0%0%33%17%33%17%
0%17%17%50%17%0%
0%33%50%0%17%0%
0%17%33%50%0%0%
0%0%33%50%17%0%
0%0%0%67%17%17%
0%17%33%33%17%0%
0%17%17%67%0%0%
0%0%0%67%17%17%
0%0%33%17%50%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
002310
0 3 3 0 0 0
002121
0 1 3 1 1 0
10 0 3 2 0
012300
0 1 3 2 0 0
00 0411
0 1 2 2 1 0
011400
1 1 4 0 0 0
002130
0 2 4
240
510
330
321
420
510
600
420
600
330
420
6
23Organizational Analysis Survey
Section 3.4.2: Team 2Results for Team 2
3.5
3.3
4.0
3.8
3.3
3.0
3.8
3.8
3.3
3.3
3.3
3.3
2.5
2.3
3.0
2.8
2.8
2.5
2.5
2.5
2.3
3.0
2.8
2.0
1 2 3 1 2 3 4 5
Importance Performance
Their level of understanding of my business problems
Their ability to consult with me
Their ability to synthesize information
Their ability to consistently set work plans
The ease of working with them
Their ability to communicate clearly
Their ability to provide accurate information
The degree of insight provided within their recommendations
Their willingness to provide quick summary analyses
Their ability to consistently deliver
Their ability to proactively identify emerging issues
The team is adequately staffed
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
1 2 3 1 2 3 4 5
0%100% 0%
0% 25% 75%
0% 0%100%
0% 75% 25%
0% 50% 50%
0% 50% 50%
0% 50% 50%
0% 25% 75%
0% 25% 75%
0% 0%100%
25% 25% 50%
0% 50% 50%
D/K
0%0%25%75%0%0%
0%0%25%75%0%0%
0%0%25%75%0%0%
0%0%25%75%0%0%
0%0%75%25%0%0%
0%25%25%50%0%0%
0%0%25%50%25%0%
0%0%25%75%0%0%
0%25%25%50%0%0%
0%25%50%25%0%0%
25%0%25%50%0%0%
0%0%50%50%0%0%
Total Responses:
Low Importance - Low PerformanceLow Importance - High Performance
High Importance - Low PerformanceHigh Importance - High Performance
001300
0 0 3 1 0 0
001300
0 0 3 1 0 0
00 1 3 0 0
011200
0 1 2 1 0 0
01 0300
0 0 2 1 1 0
012100
0 0 2 1 0 1
002200
0 4 0
310
400
130
220
220
220
310
310
400
211
220
4
24Organizational Analysis Survey
Section 3.4.3: Branch B TeamsCompares each team in Branch B
Their level of understanding of my business problems
1.
3.3
3.2
3.1
1 2 3 4 5
2.0
2.7
2.4
1 2 3
Team2
Team1
BranchB
Importance Performance
Their ability to consult with me2.
2.5
2.8
3.3
1 2 3 4 5
2.3
2.3
2.8
1 2 3
Team2
Team1
BranchB
Importance Performance
Their ability to synthesize information3.
2.7
2.9
3.3
1 2 3 4 5
2.8
2.9
3.0
1 2 3
Team2
Team1
BranchB
Importance Performance
Their ability to consistently set work plans4.
3.3
3.3
3.3
1 2 3 4 5
2.3
2.5
2.4
1 2 3
Team2
Team1
BranchB
Importance Performance
The ease of working with them5.
3.8
4.0
3.9
1 2 3 4 5
2.5
2.3
2.4
1 2 3
Team2
Team1
BranchB
Importance Performance
Their ability to communicate clearly6.
3.8
3.7
3.7
1 2 3 4 5
2.5
2.7
2.6
1 2 3
Team2
Team1
BranchB
Importance Performance
25Organizational Analysis Survey
Section 3.4.3: Branch B TeamsCompares each team in Branch B
Their ability to provide accurate information7.
3.0
3.2
3.1
1 2 3 4 5
2.5
2.8
2.7
1 2 3
Team2
Team1
BranchB
Importance Performance
The degree of insight provided within their recommendations
8.
2.5
2.9
3.3
1 2 3 4 5
3.0
2.9
2.8
1 2 3
Team2
Team1
BranchB
Importance Performance
Their willingness to provide quick summary analyses
9.
3.8
3.5
3.5
1 2 3 4 5
2.8
2.7
2.8
1 2 3
Team2
Team1
BranchB
Importance Performance
Their ability to consistently deliver10.
4.0
3.5
3.6
1 2 3 4 5
3.0
3.0
3.0
1 2 3
Team2
Team1
BranchB
Importance Performance
Their ability to proactively identify emerging issues
11.
2.5
2.7
3.3
1 2 3 4 5
2.5
2.4
2.3
1 2 3
Team2
Team1
BranchB
Importance Performance
The team is adequately staffed12.
2.8
2.9
3.5
1 2 3 4 5
2.7
2.5
2.5
1 2 3
Team2
Team1
BranchB
Importance Performance
26Organizational Analysis Survey
Section 4.1: West, East and CombinationCompares the two Divisions to the entire organization
Their level of understanding of my business problems
1.
3.4
3.4
3.4
1 2 3 4 5
2.7
2.7
2.7
1 2 3
EastDivision
WestDivision
All
Importance Performance
Their ability to consult with me2.
3.1
3.1
3.1
1 2 3 4 5
2.3
2.0
2.2
1 2 3
EastDivision
WestDivision
All
Importance Performance
Their ability to synthesize information3.
3.2
3.4
3.3
1 2 3 4 5
2.7
2.7
2.7
1 2 3
EastDivision
WestDivision
All
Importance Performance
Their ability to consistently set work plans4.
3.4
3.4
3.4
1 2 3 4 5
2.6
2.5
2.6
1 2 3
EastDivision
WestDivision
All
Importance Performance
The ease of working with them5.
3.8
3.9
3.8
1 2 3 4 5
2.4
2.5
2.5
1 2 3
EastDivision
WestDivision
All
Importance Performance
Their ability to communicate clearly6.
3.4
3.6
3.5
1 2 3 4 5
2.7
2.6
2.7
1 2 3
EastDivision
WestDivision
All
Importance Performance
27Organizational Analysis Survey
Section 4.1: West, East and CombinationCompares the two Divisions to the entire organization
Their ability to provide accurate information7.
3.3
3.4
3.3
1 2 3 4 5
2.7
2.5
2.6
1 2 3
EastDivision
WestDivision
All
Importance Performance
The degree of insight provided within their recommendations
8.
3.1
3.5
3.2
1 2 3 4 5
2.6
2.6
2.6
1 2 3
EastDivision
WestDivision
All
Importance Performance
Their willingness to provide quick summary analyses
9.
3.6
3.7
3.6
1 2 3 4 5
2.6
2.6
2.6
1 2 3
EastDivision
WestDivision
All
Importance Performance
Their ability to consistently deliver10.
3.6
3.6
3.6
1 2 3 4 5
2.8
2.8
2.8
1 2 3
EastDivision
WestDivision
All
Importance Performance
Their ability to proactively identify emerging issues
11.
2.9
2.9
2.9
1 2 3 4 5
2.4
2.5
2.5
1 2 3
EastDivision
WestDivision
All
Importance Performance
The team is adequately staffed12.
2.8
3.1
3.0
1 2 3 4 5
2.5
2.6
2.5
1 2 3
EastDivision
WestDivision
All
Importance Performance
28Organizational Analysis Survey
Section 4.2: West DivisionCompares each branch in the West Division to all of West Division and the entire organization
Their level of understanding of my business problems
1.
2.8
3.3
3.4
3.4
3.4
1 2 3 4 5
3.0
2.5
2.7
2.7
2.6
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
Their ability to consult with me2.
2.6
2.8
2.9
3.1
3.1
1 2 3 4 5
2.0
2.2
2.0
2.2
2.0
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
Their ability to synthesize information3.
2.7
2.8
3.0
3.4
3.3
1 2 3 4 5
2.8
2.6
2.7
2.7
2.7
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
Their ability to consistently set work plans4.
2.4
3.5
3.5
3.4
3.4
1 2 3 4 5
2.3
2.5
2.5
2.6
2.6
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
The ease of working with them5.
2.8
4.0
3.8
3.9
3.8
1 2 3 4 5
2.3
2.4
2.5
2.5
2.3
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
Their ability to communicate clearly6.
2.8
3.8
3.4
3.6
3.5
1 2 3 4 5
2.8
2.6
2.6
2.7
2.4
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
29Organizational Analysis Survey
Section 4.2: West DivisionCompares each branch in the West Division to all of West Division and the entire organization
Their ability to provide accurate information7.
2.8
3.3
3.4
3.4
3.3
1 2 3 4 5
2.3
2.5
2.5
2.6
2.6
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
The degree of insight provided within their recommendations
8.
2.8
3.0
3.0
3.5
3.2
1 2 3 4 5
3.0
2.6
2.6
2.6
2.4
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
Their willingness to provide quick summary analyses
9.
2.7
3.5
3.5
3.7
3.6
1 2 3 4 5
2.8
2.7
2.6
2.6
2.3
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
Their ability to consistently deliver10.
2.7
3.8
3.8
3.6
3.6
1 2 3 4 5
2.8
2.7
2.8
2.8
2.6
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
Their ability to proactively identify emerging issues
11.
2.1
2.8
2.6
2.9
2.9
1 2 3 4 5
2.8
2.5
2.4
2.5
2.6
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
The team is adequately staffed12.
1.8
2.8
2.8
3.0
3.0
1 2 3 4 5
2.3
2.5
2.6
2.5
2.9
1 2 3
Branch Z
Branch Y
Branch X
WestDivision
All
Importance Performance
30Organizational Analysis Survey
Section 4.3: East DivisionCompares each branch in the East Division to all of the East and the entire organization
Their level of understanding of my business problems
1.
3.4
3.3
3.4
3.1
3.4
3.4
3.4
1 2 3 4 5
2.8
2.5
2.8
2.4
2.5
2.7
2.7
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
Their ability to consult with me2.
2.8
2.9
3.4
3.3
3.2
3.1
3.1
1 2 3 4 5
2.3
2.2
2.3
2.3
2.1
2.3
2.2
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
Their ability to synthesize information3.
2.9
3.3
3.5
3.2
3.0
3.2
3.3
1 2 3 4 5
2.9
2.7
3.0
2.6
2.6
2.7
2.7
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
Their ability to consistently set work plans4.
3.5
3.2
3.5
3.3
3.5
3.4
3.4
1 2 3 4 5
2.7
2.7
2.6
2.4
2.5
2.6
2.6
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
The ease of working with them5.
3.7
4.3
3.9
3.9
3.8
3.8
3.8
1 2 3 4 5
2.4
2.5
2.6
2.4
2.4
2.4
2.5
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
Their ability to communicate clearly6.
3.3
3.8
3.3
3.7
3.4
3.4
3.5
1 2 3 4 5
2.7
2.8
2.8
2.6
2.6
2.7
2.7
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
31Organizational Analysis Survey
Section 4.3: East DivisionCompares each branch in the East Division to all of the East and the entire organization
Their ability to provide accurate information7.
3.3
3.5
3.1
3.1
3.4
3.3
3.3
1 2 3 4 5
2.8
2.8
2.5
2.7
2.5
2.7
2.6
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
The degree of insight provided within their recommendations
8.
2.9
3.1
3.7
3.1
3.0
3.1
3.2
1 2 3 4 5
2.9
2.6
2.8
2.4
2.6
2.6
2.6
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
Their willingness to provide quick summary analyses
9.
3.7
3.8
3.6
3.5
3.5
3.6
3.6
1 2 3 4 5
2.5
2.3
2.5
2.8
2.7
2.6
2.6
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
Their ability to consistently deliver10.
3.7
3.8
3.4
3.6
3.8
3.6
3.6
1 2 3 4 5
2.9
3.0
2.8
3.0
2.7
2.8
2.8
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
Their ability to proactively identify emerging issues
11.
2.8
2.7
2.6
2.9
2.9
3.0
3.0
1 2 3 4 5
2.3
2.4
2.5
2.5
2.5
2.7
2.4
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
The team is adequately staffed12.
2.9
3.0
3.5
3.4
3.0
3.1
3.0
1 2 3 4 5
2.5
2.5
3.0
2.4
2.6
2.6
2.5
1 2 3
Team 4
Team 3Dev -
Team 2
Team 1
Branch A
EastDivision
All
Importance Performance
32Organizational Analysis Survey
Section 5: Comments
If Acme Digital were to make one major improvement in what we do, what should it be?
Branch X● Become an extension of the Acme marketing team● They do not react well to a changing business enviroment and rapidly produce data.
They need to understand beyond a specific category to provide benchmarks from other Acme Digital and competitive responses.● More guidence and participation at the work force level by the directors● Ensure appropriate training needs are identified and provided. types of research change, new types of projects might arise, etc and I
don't see a resource/mentor for people to work with to learn about new projects. ● Spend time with the sales force● Be more proactive and consistently translate analysis into recommendations● Encourage your team to be more proactive and less reactive. Advise with confidence and conviction.
Branch Y● Be more proactive rather than reactive. Make recommendations to me about the best way to approach research - don't just follow
instructions. Add value.● Be as strong a stakeholder in brand performance as product management is by getting as close as possible to the brand team strategies
and implementation of tactics to facilitate research, measurement and idea generation.
Branch Z● The level of staffing / support needs to be greatly enhanced to meet our needs● Hire someone who understands the market● Agree product commitments and timelines with brand team and deliver results as per joint agreements● Have adequate resources to allow in-depth analysis of information, to identify trends, gleen insights and provide recommendations. ● Appropriate resourcing to meet our business needs● Staffing and experience seems to be a development need
33Organizational Analysis Survey