organizational culture - soumyaa srikrishna
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Organizational Culture by Soumyaa Srikrishna Types of Cultures, Attributes of Culture, Importance of CultureTRANSCRIPT
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Organizational CultureSoumyaa Srikrishna
Session 3
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“
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Culture is how organizations 'do things'.
Robbie Katanga
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Definition
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Characteristics
• Behavioural Regularities
• Norms
• Dominant Values
• Philosophy
• Rules
• Climate
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Characteristics
• Innovation & Risk Taking
• Attention to Detail
• Outcome Orientation
• People Orientation
• Team Orientation
• Aggressiveness
• Stability
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Dimensions
• Values,
• Heroes,
• Rites and rituals
• Communication networks
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Strong Culture
• Clear Expectations• Jobs
• Behaviour
• Dress
• Clear chain of command
• Sense of well-being
• “Group Think”
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Weak Culture
• Extra efforts
• Inability to focus
• Lack of cohesiveness
• Low morale
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Types of Cultures
• Clan (Collaborate)
• Entrepreneurial (Adhocracy)
• Bureaucratic (Hierarchy)
• Market (Compete)
Organic Process (Flexibility, Spontaneity)
Mechanic Process (Control, Order, Stability)
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Attributes Leader Style
Cohesive, Participation, Teamwork,
Sense of familyMentor, Facilitator, Parent-figure
Bonding Strategic Emphasis
Loyalty, TraditionCommitment, Morale, Development
of Human Resources
Clan
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Attributes Leader Style
Entrepreneurship, creativity,
adaptabilityEntrepreneur, Innovator, Risk-taker
Bonding Strategic Emphasis
Entrepreneurship, Flexibility, risk Innovation, growth, new resources
Adhocracy
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Attributes Leader Style
Order, Rules, Uniformity Coordinator, Administrator
Bonding Strategic Emphasis
Rules, Policies, procedures Stability, Smooth Operations
Hierarchy
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Attributes Leader Style
Competitiveness, Goal Achievement Decisive, Achievement-oriented
Bonding Strategic Emphasis
Goal Orientation, Production,
Competition
Competitive Advantage, Market
Superiority
Market
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Sub types
• Normative Culture
• Pragmatic Culture
• Academy Culture
• Collaborate Work Culture
• Adhocracy Work Culture
• Baseball Team Culture
• Club Culture
• Fortress Culture
• Macho Culture
• Work Hard Play Hard Culture
• Bet Your Company Culture
• Process Culture
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Technocracy
• Company as• People
• Technology
• Technology Oriented approach
• Technology Leadership
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Importance
• Positive Employee Engagement
• Attraction of New Customers
• Boosting Revenues
• Greater Employee Retention
• Customer Satisfaction
• Reduction in Operating Costs
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Factors of Success
• Unity
• Loyalty
• Healthy Competition
• Direction
• Identity
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Attributes
• Respectful communication
• Patient-centered care focus
• Supportive management regarding
• Errors and mistakes
• transparent communication
• open dialogue across roles
• team-focused environment
• Collaborative leadership style
• Clearly defined accountability across roles
• adapts to change readily
• Compensation plan alignment with
• mission and values
• Clear performance expectations
• innovative approach to care
• objective performance evaluations
• Clear mission and values
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Case Study