organizationalbehavior-session 1.ppt
TRANSCRIPT
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Organizational
Behavior
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People Are an
Organizations MostImportant Assets
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What is an Organization?
An organization is a
collection of people
who work together to
achieve individual and
organizational goals.
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What is Organizational Behavior?
Organizational behavior
(OB) is the study of
factors that affect howindividuals and groups act
in organizations and how
organizations manage theirenvironments.
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WHY OB
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Insert Figure 1.1 here
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Todays Challenges in the
Workplace
Challenges at the Individual Level
Job Satisfaction
Empowerment
Behaving Ethically
Challenges at the Group Level
Working With Others
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Todays Challenges in the
Workplace
Challenges at the Organizational Level
Productivity
Developing Effective Employees
Absenteeism
Turnover
Organizational Citizenship
Competition From the Global Environment Managing and Working in a Global Village
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Effective Employees
Absenteeism
Failure to report to work
Turnover
Voluntary and involuntary permanent withdrawal from theorganization
Organizational citizenship behaviour
Discretionary behaviour that is not part of an employees
formal job requirements, but is helpful to the organization
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Exhibit 1-3
Basic OB Model, Stage I
Organization systems level
Group level
Individual level
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Summary & Implications
OB is a field of study that investigates the impact ofindividuals, groups, and structure on behavior within anorganization.
OB focuses on improving productivity, by understanding
employees and why they behave in the ways they do. Behavior of organizations, groups, & individuals can be
predicted, but you have to understand the circumstances.
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Levels of Analysis
Organization level
Group level
Individual level
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Basic OB Model
Independent Variables
Dependent Variables
PRODUCTIVITY
ABSENTEESIM
TURNOVER
JOB SATISFACTION
Organizational Level
Group Level
Individual Level
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Contributing Disciplines to the
OB Field
Psychology
Sociology
Social PsychologyAnthropology
Political Science
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Sociology Psychology
Many of the concepts and theories about groups and theprocesses of communication, decision making, conflict,and politicsused in Organizational Behavior, are rooted inthe field of Social Psychology.
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Contributing Disciplines to the OB Field (contd)
E X H I B I T 13 (contd)
Sociology
The study of people in relation to their fellow human
beings
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Contributing Disciplines to the OB Field (contd)
E X H I B I T 13 (contd)
Social Psychology
An area within psychology that blends concepts from
psychology and sociology and that focuses on the influence
of people on one another
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Political Science
The field of Political Sciencehas helped us
understand how differences in preferences and
interests lead to conflict and powerstruggles
between groups within organizations.
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Anthropology
Organizational Behavior draws on the field of
Anthropology for lessons about how cultures(
corporate culture) and belief systems develop.
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Contributing Disciplines to the OB Field (contd)
AnthropologyThe study of societies to learn about human beings and
their activities
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Managerial Roles
Manager: Any person who supervises one or moresubordinates.
Role: A set of behaviors or tasks a person isexpected to perform because of the position he or
she holds in a group or organization. Managerial rolesidentified by Mintzberg (see
Table 1.1):
Figurehead Leader
Liaison MonitorDisseminator Spokesperson
Entrepreneur Disturbance handler
Resource allocator Negotiator
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Managerial Skills
Conceptual Skills: Theability to analyze and diagnosea situation and distinguishbetween cause and effect.
Human Skills: The ability tounderstand, work with, lead,and control the behavior ofother people and groups.
Technical Skills: Job-specificknowledge and techniques.
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Challenges for Organizational Behavior
and Management
Using new information technology to enhance
creativity and organizational learning.
Managing human resources to increasecompetitive advantage.
Developing organizational ethics and well-being.
Managing a diverse work force. Managing the global environment.