organizing for resilience & responsiveness
TRANSCRIPT
The views expressed in the presentation has NO intentions of hurting feelings of people of
any religion or community. The idea is to draw some meaningful inferences that help
business to learn and excell
The only way to be INDISPENSABLEis to make oneself DISPENSABLE
Leaderless Organisations
Starfish Organisations
Decentralized Organisations
Self Organized Organziations
Responsive Organisations
Literature Available....
Make yourself not needed(when you succeed you will be priceless)
Organization Structure /Behaviour
Ordered – represents Alignment & Structured
Complex – represents difficulty in comprehension
Chaotic – represents Uncertainty & Unpredictability
Ordered Organization is about EMPOWERMENT
Chaotic Organization is about ALIGNMENT
Ordered Complex Chaotic
EMPOWERMENT ALIGNMENT
Ordered organizations need EMPOWERMENTChaotic organizations need ALIGNMENT
The Edge of Chaos
Ordered Complex Chaotic
The Edge of Chaos
WORLD is in the GRIP of ......
THE ONLY WAY IS TO COMBAT THE TERROR
UNDERSTANDING
THE COMMANALITY
TERRORIST ORGANIZATIONS
Leaderless Organisations
Starfish Organisations
Self Organized Organziations
Responsive Organisations
Complex & Chaotic – Uncertain & Unpredictable
Terrorists Organisations are built around OPEN SYSTEMS
Open SystemDo not have Central Intelligence
The intelligence is spread throughout the system (it is made up of largely independent cells)
If you take out a cell no damage is done
It’s a natural, when attacked to adopt a
command-and-control mentality.
But this strategy FAILSmiserably when the fight
is with OPEN Organisations
1. Circles (many small non-hierarchical groups)2. Catalyst(s)3. Ideology4. No Hierarchy5. No Headquaters6. Open System7. Distributed Power – Shared Power8. Flexibility9. Ambiguity
Self Regulated Open Organisation – Modus Operandi
Self Regulated Open Organisations exist inmany small Non-Hierarchical Groups (Circles)1.
It is much easier to form and join circles because participants aren’t together always.
(WEAK BONDING)
CIRCLES depends on NORMS
NORMS are the backbone of the CIRCLES
Self Enforcement NORMS are more
powerful than RULES
Self Regulated Open Organisations are run byCATALYSTS2.
A Catalyst is any element or compound that initiates a reaction without fusing into that reaction
A Catalyst is a person who understands that “VALUES” - (Trust & Understanding)
are stronger binding force than AUTHORITY
Organizations to have CATALYST & NOT CEO
Tools used by CATALYSTS
Show genuine interest in others – listen carefully.
Show desire to extend HELP – show concern
Mapping – where & how one fits in my network
Show Passion - commitment
Meet people where they are – reach out
Emotionally Intelligent – Be Vulnerable
Should trust the Network – Earn respect
Inspirational – Lead by Example
Should have tolerance for ambiguity – Take decisions promptly
Self Regulated Open Organisations are Glued by the IDEOLOGY 3.
Ideology is the GLUE that holds Decentralized
Organizations together
Self Regulated Open Organisations are FLAT – NO Hierarchy 4.
People in Open System
Contribute voluntarily
(Sense & Pride of Belongingness)
People in Open System
Contribute voluntarily
CULT – Following & Contributing
Self Regulated Open Organisations are BORDERLESS – Seamless Operations5.
Always on MOVE – shifting locations
Self Regulated Open Organisations are FLEXIBLE 6.
Self Regulated Open Organisations are AMBIGOUS
Self Regulated Open Organisations are UNBEATABLE?????????
COMBATING requires DEEP UNDERSTANDING
IDEOLOGY is the GLUE that holds
Self Regulated Open Organisations together
Give people tools Give people
Changing Ideology succeeds best if mission is not to change Ideology
but to HELP PEOPLE
EDUCATION
EMPLOYMENT OPPORTUNITIES
DO NOT DISCRIMINATE
DECENTRALIZATION allows Self Regulated Open
Organisations to ADAPT , SURVIVE and GROW
HOW DOES THIS WORK?
When ATTACKED Decentralized Organization tends to become even
more open and decentralized
When ATTACKED Easily MISTAKEN – Decentralized Organization appears
To be Centralized Organization
When ATTACKED
Chances of SURVIVAL – HIGHThere is NO Central Intelligence
Intelligence is SPREAD throught the Organization
When ATTACKED
MUTATE easily – really very easily!
When ATTACKED
RE-GROW FAST, VERY FAST
SUCCESS attributes
FLAT – NO HIERARCHY
MOBILE – NO FIXED LOCATION
SUCCESS attributes
HEADLESS – NO INCHARGE
SUCCESS attributes
COMPLETE AUTONOMY – PEOPL ARE FREE TO ACT
SUCCESS attributes
NO CONTROL - INTELLIGENCE SPREAD ACROSS
SUCCESS attributes
NO CONTROL – POWER SPREAD ACROSS
SUCCESS attributes
ADAPTABILITY – VERY FLUID
SUCCESS attributes
If You Can Not BEAT them,
JOIN and BEHAVE like them.
If You Can Not BEAT them,
JOIN and BEHAVE like them.
Does this mean Self Regulated Open Organisations are the best?
An Airplane better had a Captain on board
ALIGN & ORGANIZE before making a powerful statement for
setting people free
It’s all about finding the SWEET SPOT between Centralisation and Decentralisation..
TAKE AWAY
WORLD is getting FLAT
Diseconomies of Scale – The small rules
The Network Effect - Increase the overall value of the network with the additon of each new member
The Power of Chaos – Accept the CHAOS to incubate CREATIVITY/INNOVATION.
Knowledge at the Edge – spread knowledge throughout the organization
Everyone should and HAS to Contribute
Everyone should be RESPONSIBLE & ACCOUNTABLE
Optimize COMMUNICATION at all levels
Enforce SELF DISCIPLINE
Restrict GROWTH
Parkinson’s Law
Organizations tend to get BIGGER
Cope’s Rule
Species tends to get BIGGER
Prevent systems from growing...1. Limit input and output (keep it simple)2. Reduce complexity (remove waste)3. Clean up regularly (refactoring)4. Make resources scarce (small budgets)5. Keep backlog filled (plenty of work)
Measure PERFORMANCE
REWARD GOOD PERFORMANCE
PUNISH POOR PERFORMANCE
ALIGNMENT
Functional Teams - Line Organization
Cross-Functional Teams - Line Organization
Cross-Functional Teams - Matrix Organization
Optimize the WHOLE
Optimize the Whole = Manage shared resources
LEAD IN NETWORKS
BUILD COMMUNITY
Drive Organization on VALUES - IDEOLOGY
ENABLE PEOPLE
The Responsive Organization is Built to learn and respond rapidly by Optimizing for the open flow of information Encouraging experimentation and learning and organizing as a network of employees, customers, and partners motivated by shared purpose - IDEOLOGY
Control without
CONTROLLING
Reward of
LEARNING TOGETHER
Reward for
CLARITY IN JOB
Defined
ACCOUNATABILITY
More
VISIBILITYTRANSPARENCY
Less
MICROMANAGEMENT
FLATTEN or be FLATTENED
Thank You!
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