origami logic-periodic-table-of-marketing-signals
TRANSCRIPT
Do you know how yourcampaigns performed today?This is a powerful yet simple question that is incredibly hard to answer. The explosion of new channels, platforms, media, and devices, coupled with the velocity of change, has made modern marketing difficult to measure. Despite advances in data-driven marketing, the amount and quality of insights being generated today does not even scratch the surface of what is possible.
Marketing signals are the gap between raw data and insights. They are responses to your marketing activity, such as ad clicks, social interactions, or website visits, along with derived performance indicators provided by marketing platforms such as click-through rate or cost per conversion. With the Marketing Signals Frame-work, marketers now have a standardized framework with which they can easily identify and understand the signals that will drive their business forward.
Marketing signals arethe gap between raw
data and insights.
Why think in terms of signals?Marketing measurement is becoming increasingly diverse and sophisticated. As channels, platforms, and devices proliferate, there are more and more ways that consumers and brands can interact. This is causing an explosion in the number and types of responses to marketing activity, making it difficult for marketers to understand which of them matter, and which are relevant to their objectives.
The Marketing Signals Framework provides a method to the madness. By organizing key signals across all marketing channels, the framework makes it easy to understand which of them are key to campaign success. Selecting signals according to campaign objectives instead of predefined sets of metrics enables marketers to better align their marketing measurement towards their goals, and generate insights more efficiently.
What is the Periodic Table of Marketing Signals?The Periodic Table of Marketing Signals is a representation of the Marketing Signals Framework, and organizes signals across marketing channels according to the following dimensions:
• Channel: The channel where your marketing activity is executed. • Objective: The business objective of the campaign or activity. • Signal Type: The approach used to quantify campaign success.
Using the Framework, you can easily identify the signals that matter based on the objective for your campaign or marketing activity, the channels you are using for activation, and the approach you want to use to quantify success.
Using the Periodic Table of Marketing Signals:An Example
Background:Your company is launching its product in a new market, with a cross-channel campaign activating across TV, Display, and Social channels. Since this is an initial entrance focused on growth, you do not expect to show ROI immediately. The primary objective is to garner as much Awareness as possible, with media efficiency also being an important factor — as you have limited budget. Addition-ally, you are interested in measuring Website Engagement volume to assess increase in brand awareness.
Finding Awareness Signals:Using the periodic table, you browse through the Awareness block, colored in red, searching for Volume and Efficiency signals in the relevant channels: TV, DPL, and SOC. Using the index to the right makes it easy for you to find the signal blocks of interest. You end up with the following set of signals to measure:TV: Gross Impressions, Net Reach, GRP, TRP, Cost per Point, CPMDisplay: Impressions, Reach, Display Time, CPMSocial: Impressions, Unique Impressions, CPM
Finding Engagement Signals:You then move to the Engagement block, colored in orange, and locate the relevant WEB volume signals:Web: Visits, Visitors, Page Views, Time on Site, Actions
The periodic table represents just one portion of the entire marketing signals framework. Layers above include compound signals such as cross-channel impressions, or total social engage-ment across all engagement types. These compound signals help to simplify measurement by reducing the total number of signals, and can be customized based on campaign and context.
What are signal characteristics?Each signal has a number of characteristics that describe how they behave, where they are applied, how they break down, how they interact with and affect one another, and how they combine to form compound signals.
These characteristics are key to understanding how each signal should be analyzed and interpreted. Examples are shown below.
Signal Properties
Understanding detailed signal proper-ties are important for a number of reasons. Some signals are only available for a subset of media or publishers, or may represent slightly different types of response depending on the media or platform source.
Signal Breakdown
Certain signals are themselves aggregates of smaller sub-signals. As the marketing landscape shifts and measurement standards change, sub-signals can gain greater adoption to become independent signals in their own right.
Signal Interaction
Signals affect one another, and some can be derived as a calculation of other signals. Understanding the interactions between signals is integral for analyzing marketing results and identifying the root cause of performance changes.
Signal Aggregation
Compound signals are formed by aggregating multiple signals within or across channels. They help simplify measurement by reducing the total number of signals required, but should be used with caution as they can be misleading given the wrong context.
• Media Type: Paid
• Aggregation: Non-addititve
• Weight Metric: Impressions
• Publishers: Google, Bing, Yahoo, Baidu, Yandex, etc.
• Affects: Click-through Rate, Cost per Click
• Affected By: Bid, Quality, Score, Competitive Bid
AvgPosition
Quality
19 SEM
• Completion• Avg View Time• Avg View Rate• Skips
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Interaction
Volume
91 DPL
Amplification
Volume
SOC
w1
w2
Share
Volume
258 SOC
Retweet
Volume
259 SOC
w2Re-Share
Volume
260 SOC
Avg OrderValue
Quality
210 WEB
Revenue
Volume
208 WEB
Conversion
Volume
207 WEB
Channel Objective Signal Type Signal Name Index
Affiliate Awareness Quality Click-thru Rate 3 Volume Impression 1 Reach 2 Conversion Efficiency Commission Rate 177 Cost per Action 175 ROI 176 Quality Avg Order Value 174 Volume Conversion 172 Revenue 173 Engagement Quality Conversion Rate 92 Volume Click 91CRM/Loyalty Advocacy Quality NPS 263 Volume Referral 262 Conversion Efficiency Cost per Conversion 239 ROI 240 Quality Close Rate 238 Volume Conversion 236 Revenue 237 Engagement Efficiency Cost per Lead 171 Quality Avg Lead Score 169 Qualification Rate 170 Volume Lead 168 Loyalty Quality CLV 256 Customer Effort 255 Customer Satisfaction 254 Retention Rate 253 Volume Program Signup 251 Repeat Purchase 252Direct Mail Awareness Quality Frequency 42 Response Rate 43 Share Penetration 44 Volume Distribution 40 Reach 41 Conversion Efficiency Cost per Order 213 ROI 214 Volume Conversion 211 Revenue 212 Engagement Efficiency Cost per Response 148 Quality Conversion Rate 147 Volume Response 146Display Awareness Efficiency CPM 11 Quality Click-thru Rate 10 Frequency 7 Interaction Rate 9 Viewability 8 Volume Display Time 6 Impression 4 Reach 5 Conversion Efficiency Cost per Action 181 ROI/ROAS 182 Quality Avg Order Value 180 Volume Conversion 178 Revenue 179 Engagement Efficiency Cost per Click 98 Quality Avg Interaction Time 96 Conversion Rate 97 Volume Click 93 Interaction 94 Interaction Time 95Email Awareness Quality Click Rate 15 Open Rate 14 Volume Open 13 Send 12 Conversion Efficiency Cost per Action 186 ROI 187 Quality Avg Order Value 185 Volume Conversion 183 Revenue 184 Engagement Quality Conversion Rate 101 Volume Click 99 Reply 100 Loyalty Quality Subscription Rate 242 Volume Net Subscription 241Event Awareness Quality Recall 46 Volume Gross Attendance 45 Conversion Efficiency Cost per Close 218 ROI 219 Quality Close Rate 217 Volume Conversion 215 Revenue 216 Engagement Efficiency Cost per Lead 152 Quality Avg Lead Score 150 Qualification Rate 151 Volume Lead 149Mobile Awareness Quality Activation Rate 18 Uninstall Rate 19 Share Store Rank 20 Volume Activation 17 Install 16 Conversion Efficiency Cost per Install 191 Quality Avg Revenue per User 190 Volume Conversion 188 Revenue 189 Engagement Quality Avg Session Length 105 Volume Active Users 102 Session 103 Usage Time 104 Loyalty Quality Retention Rate 243Out-of-home Awareness Efficiency Cost per Point 54 CPM 55 Quality Ad Recall 51 Frequency 52 Inquiry Rate 53 Share Share of Voice 56 Volume Effective Reach 48 Gross Impression 47 GRP 49 TRP 50 Conversion Efficiency Cost per Order 222 Media Efficiency 223 Volume Conversion 220 Revenue 221 Engagement Efficiency Cost per Inquiry 155 Quality Conversion Rate 154 Volume Inquiry 153Paid Search Awareness Quality Avg Position 22 Click-thru Rate 23 Share Impression Share 24 Volume Impression 21 Conversion Efficiency Cost per Action 195 ROI/ROAS 196 Quality Avg Order Value 194 Volume Conversion 192 Revenue 193 Engagement Efficiency Cost per Click 108 Quality Conversion Rate 107 Share Click Share 109 Volume Click 106PR Awareness Quality Accuracy 59 Sentiment 60 Volume Clip Count 57 Media Impression 58
Channel Objective Signal Type Signal Name Index
Engagement Quality Response Sentiment 158 Volume Inbound Traffic 156 Social Mention 157Print Awareness Efficiency Cost per Point 67 Cost per Reader 68 Quality Ad Recall 65 Inquiry Rate 66 Share Penetration 70 Share of Voice 69 Volume Gross Impression 61 GRP 63 Net Reach 62 TRP 64 Conversion Efficiency Cost per Order 226 Media Efficiency 227 Volume Conversion 224 Revenue 225 Engagement Efficiency Cost per Inquiry 161 Quality Conversion Rate 160 Volume Inquiry 159Radio Awareness Efficiency Cost per Point 78 CPM 79 Quality Ad Recall 75 Frequency 76 Inquiry Rate 77 Share Share of Voice 80 Volume Gross Impression 71 GRP 73 Net Reach 72 TRP 74 Conversion Efficiency Cost per Order 230 Media Efficiency 231 Volume Conversion 228 Revenue 229 Engagement Efficiency Cost per Inquiry 164 Quality Conversion Rate 163 Volume Inquiry 162SEO Awareness Quality Click-thru Rate 27 Keyword Rank 26 Share Impression Share 28 Volume Impression 25 Engagement Quality Bounce Rate 113 Share Traffic Share 114 Volume Direct Visit 110 Organic Visit 111 Referral Visit 112Social Advocacy Volume Re-Share 260 Retweet 259 Share 258 Storyteller 257 Awareness Efficiency CPM 34 Quality Click-thru Rate 33 Engagement Rate 32 Frequency 31 Volume Impression 29 Unique Impression 30 Conversion Efficiency Cost per Action 200 ROI/ROAS 201 Quality Avg Order Value 199 Volume Conversion 197 Revenue 198 Engagement Efficiency Cost per Click 125 Cost per Engagement 126 Cost per View 127 Quality Avg View Percentage 122 Conversion Rate 124 Response Sentiment 123 Share Share of Engagement 128 Volume Click 115 Comment 120 Consumption 116 Favorite 119 Like 118 Reply 121 Video View 117 Loyalty Efficiency Cost per Follow 248 Cost per Page Like 247 Volume Channel Subscription 246 Follow 245 Page Like 244TV Awareness Efficiency Cost per Point 88 CPM 89 Quality Ad Recall 85 Frequency 86 Inquiry Rate 87 Share Share of Voice 90 Volume Gross Impression 81 GRP 83 Net Reach 82 TRP 84 Conversion Efficiency Cost per Order 234 Media Efficiency 235 Volume Conversion 232 Revenue 233 Engagement Efficiency Cost per Inquiry 167 Quality Conversion Rate 166 Volume Inquiry 165Video Awareness Quality Avg View Rate 39 Frequency 37 Viewability 38 Volume Impression 35 Reach 36 Conversion Efficiency Cost per Action 205 ROI/ROAS 206 Quality Avg Order Value 204 Volume Conversion 202 Revenue 203 Engagement Efficiency Cost per Click 135 Quality Avg Completion Rate 133 Conversion Rate 134 Volume Click 129 Interaction 130 View 131 View Time 132Website Advocacy Volume Content Share 261 Conversion Quality Avg Order Value 210 Volume Conversion 207 Items Purchased 209 Revenue 208 Engagement Quality Avg Time on Site 142 Bounce Rate 141 Conversion Rate 144 Pages per Visit 143 Share Traffic Share 145 Volume Action 140 Page View 138 Time on Site 139 Visit 136 Visitor 137 Loyalty Quality Repeat Visit Rate 250 Volume Repeat Visit 249
Marketing Signals IndexPlease use this index if you would like to look up signals by marketing channel instead of objective.
© Origami Logic, Inc. 2015 origamilogic.com
AFF
Impression
1
Volume
DPL
CPM
11
Efficiency
DPL
InteractionRate
9
Quality
DPL
Reach
5
Volume
SEM
AveragePosition
22
Quality
VID
Viewability
38
Quality
OOH
Cost perPoint
54
Efficiency
PR
Accuracy
59
Quality
PRT
GrossImpression
61
Volume
RAD
GrossImpression
71
Volume
AFF
Reach
2
Volume
DPL
Click-thruRate
10
Quality
DPL
Viewability
8
Quality
EM
OpenRate
14
Quality
SEM
Click-thruRate
23
Quality
SOC
CPM
34
Efficiency
VID
Impression
35
Volume
OOH
CPM
55
Efficiency
PR
Sentiment
60
Quality
PRT
GRP
63
Volume
RAD
GRP
73
Volume
DPL
Frequency
7
Quality
DPL
DisplayTime
6
Volume
EM
Open
13
Volume
SEM
ImpressionShare
24
Share
SOC
Click-thruRate
33
Quality
VID
Reach
36
Volume
OOH
Ad Recall
51
Quality
PR
Clip Count
57
Volume
PRT
Net Reach
62
Volume
RAD
Net Reach
72
Volume
DPL
Impression
4
Volume
EM
Send
12
Volume
SEM
Impression
21
Volume
SOC
EngagementRate
32
Quality
DM
Frequency
42
Quality
OOH
Frequency
52
Quality
PR
MediaImpression
58
Volume
PRT
TRP
64
Volume
RAD
TRP
74
Volume
MOB
ActivationRate
18
Quality
SEO
Click-thruRate
27
Quality
SOC
Frequency
31
Quality
DM
Penetration
44
Share
OOH
Share ofVoice
56
Share
PRT
Cost perPoint
67
Efficiency
RAD
Cost perPoint
78
Efficiency
TV
Cost perPoint
88
Efficiency
MOB
UninstallRate
19
Quality
SEO
KeywordRank
26
Quality
SOC
Impression
29
Volume
DM
Distribution
40
Volume
OOH
EffectiveReach
48
Volume
PRT
Cost perReader
68
Efficiency
RAD
CPM
79
Efficiency
TV
CPM
89
Efficiency
MOB
StoreRank
20
Share
SEO
ImpressionShare
28
Share
SOC
UniqueImpression
30
Volume
DM
Reach
41
Volume
OOH
GrossImpression
47
Volume
PRT
Ad Recall
65
Quality
RAD
Ad Recall
75
Quality
TV
Ad Recall
85
Quality
MOB
Activation
17
Volume
SEO
Impression
25
Volume
VID
AverageView Rate
39
Quality
EVT
Recall
46
Quality
OOH
GRP
49
Volume
PRT
Penetration
70
Share
RAD
Frequency
76
Quality
TV
Frequency
86
Quality
MOB
Install
16
Volume
VID
Frequency
37
Quality
EVT
GrossAttendance
45
Volume
OOH
TRP
50
Volume
PRT
Share ofVoice
69
Share
RAD
Share ofVoice
80
Share
TV
Share ofVoice
90
Share
VID
Avg CompRate
133
Quality
WEB
PageView
138
Volume
OOH
Cost perInquiry
155
Efficiency
RAD
InquiryRate
77
Quality
TV
GrossImpression
81
Volume
AFF
Click-thruRate
3
Quality
EM
Reply
100
Volume
SEO
TrafficShare
114
Share
SOC
Share ofEngmt
128
Share
VID
Click
129
Volume
WEB
Time onSite
139
Volume
OOH
InquiryRate
53
Quality
TV
GRP
83
Volume
AFF
Click
91
Volume
MOB
Avg SessionLength
105
Quality
SEO
DirectVisit
110
Volume
SOC
Click
115
Volume
VID
Interaction
130
Volume
WEB
Visit
136
Volume
OOH
Inquiry
153
Volume
TV
Net Reach
82
Volume
DPL
Cost perClick
98
Efficiency
MOB
ActiveUsers
102
Volume
SEO
OrganicVisit
111
Volume
SOC
Comment
120
Volume
VID
View
131
Volume
WEB
Visitor
137
Volume
PR
ResponseSentiment
158
Quality
RAD
Inquiry
162
Volume
TV
Cost perInquiry
167
Efficiency
TV
InquiryRate
87
Quality
TV
TRP
84
Volume
DPL
Avg InteractTime
96
Quality
MOB
Session
103
Volume
SEO
ReferralVisit
112
Volume
SOC
Consumption
116
Volume
VID
ViewTime
132
Volume
DM
Cost perResponse
148
Efficiency
PR
InboundTraffic
156
Volume
DPL
Click
93
Volume
MOB
UsageTime
104
Volume
SOC
Cost perClick
125
Efficiency
SOC
Favorite
119
Volume
WEB
Avg Timeon Site
142
Quality
DM
ResponseRate
43
Quality
PR
SocialMention
157
Volume
TV
Inquiry
165
Volume
DPL
Interaction
94
Volume
SEM
Cost perClick
108
Efficiency
SOC
Cost perEngmt
126
Efficiency
SOC
Like
118
Volume
WEB
BounceRate
141
Quality
DM
Response
146
Volume
PRT
Cost perInquiry
161
Efficiency
CRM
Cost perLead
171
Efficiency
DPL
InteractionTime
95
Volume
SEM
ClickShare
109
Share
SOC
Cost perView
127
Efficiency
SOC
Reply
121
Volume
WEB
Pages perVisit
143
Quality
EVT
Cost perLead
152
Efficiency
PRT
InquiryRate
66
Quality
CRM
Avg LeadScore
169
Quality
EM
Click Rate
15
Quality
SEM
Click
106
Volume
SOC
Avg ViewPercentage
122
Quality
SOC
Video View
117
Volume
WEB
TrafficShare
145
Share
EVT
Avg LeadScore
150
Quality
PRT
Inquiry
159
Volume
CRM
Lead
168
Volume
EM
Click
99
Volume
SEO
BounceRate
113
Quality
SOC
ResponseSentiment
123
Quality
VID
Cost perClick
135
Efficiency
WEB
Action
140
Volume
EVT
Lead
149
Volume
RAD
Cost perInquiry
164
Efficiency
AFF
ROI
176
Efficiency
DPL
ConversionRate
97
Quality
EM
Revenue
184
Volume
SEM
ConversionRate
107
Quality
VID
Cost perAction
205
Efficiency
WEB
ConversionRate
144
Quality
EVT
Cost perClose
218
Efficiency
OOH
ConversionRate
154
Quality
RAD
Cost perOrder
230
Efficiency
TV
Conversion
232
Volume
AFF
Avg OrderValue
174
Quality
DPL
Conversion
178
Volume
MOB
Cost perInstall
191
Efficiency
SEM
Revenue
193
Volume
VID
ROI/ROAS
206
Efficiency
WEB
Conversion
207
Volume
EVT
ROI
219
Efficiency
OOH
Conversion
220
Volume
RAD
MediaEfficiency
231
Efficiency
TV
Revenue
233
Volume
AFF
ConversionRate
92
Quality
DPL
Revenue
179
Volume
MOB
Avg Revper User
190
Quality
SOC
Cost perAction
200
Efficiency
VID
Avg OrderValue
204
Quality
WEB
Revenue
208
Volume
EVT
CloseRate
217
Quality
OOH
Revenue
221
Volume
RAD
ConversionRate
163
Quality
CRM
Cost perConversion
239
Efficiency
AFF
Conversion
172
Volume
EM
Cost perAction
186
Efficiency
MOB
Conversion
188
Volume
SOC
ROI/ROAS
201
Efficiency
VID
ConversionRate
134
Quality
DM
Cost perOrder
213
Efficiency
EVT
Qual Rate
151
Quality
PRT
Cost perOrder
226
Efficiency
RAD
Conversion
228
Volume
CRM
ROI
240
Efficiency
EM
ROI
187
Efficiency
MOB
Revenue
189
Volume
SOC
Avg OrderValue
199
Quality
VID
Conversion
202
Volume
DM
ROI
214
Efficiency
EVT
Conversion
215
Volume
PRT
MediaEfficiency
227
Efficiency
RAD
Revenue
229
Volume
CRM
CloseRate
238
Quality
AFF
Revenue
173
Volume
SEM
Conversion
192
Volume
DPL
Cost perAction
181
Efficiency
EM
Avg OrderValue
185
Quality
SEM
Cost perAction
195
Efficiency
SOC
ConversionRate
124
Quality
VID
Revenue
203
Volume
DM
ConversionRate
147
Quality
EVT
Revenue
216
Volume
PRT
ConversionRate
160
Quality
TV
Cost perOrder
234
Efficiency
CRM
Qual Rate
170
Quality
EM
SubscriptionRate
242
Quality
EM
NetSubscription
241
Volume
MOB
RetentionRate
243
Quality
SOC
Cost perFollow
248
Efficiency
SOC
Cost perPage Like
247
Efficiency
SOC
ChannelSubscription
246
Volume
SOC
Follow
245
Volume
SOC
Page Like
244
Volume
WEB
RepeatVisit Rate
250
Quality
WEB
RepeatVisit
249
Volume
CRM
CLV
256
Quality
CRM
CustomerEffort
255
Quality
CRM
CustomerSatisfaction
254
Quality
CRM
RetentionRate
253
Quality
CRM
ProgramSignup
251
Volume
CRM
RepeatPurchase
252
Volume
SOC
Re-Share
260
Volume
SOC
Retweet
259
Volume
SOC
Share
258
Volume
SOC
Storyteller
257
Volume
WEB
ContentShare
261
Volume
CRM
NPS
263
Quality
CRM
Referral
262
Volume
AFF
CommissionRate
177
Efficiency
DPL
ROI/ROAS
182
Efficiency
EM
ConversionRate
101
Quality
SEM
ROI/ROAS
196
Efficiency
SOC
Conversion
197
Volume
DM
Conversion
211
Volume
OOH
Cost perOrder
222
Efficiency
PRT
Conversion
224
Volume
TV
MediaEfficiency
235
Efficiency
CRM
Conversion
236
Volume
AFF
Cost perAction
175
Efficiency
DPL
Avg OrderValue
180
Quality
EM
Conversion
183
Volume
SEM
Avg OrderValue
194
Quality
SOC
Revenue
198
Volume
WEB
Avg OrderValue
210
Quality
DM
Revenue
212
Volume
OOH
MediaEfficiency
223
Efficiency
PRT
Revenue
225
Volume
TV
ConversionRate
166
Quality
CRM
Revenue
237
Volume
WEB
ItemsPurchased
209
Volume
Awareness(1 - 90)
Engagement(91 - 171)
Conversion(172 - 240)
Loyalty(241 - 256)
Advocacy(257 - 263)
Objective(Index)
Volume
Reach2 AFF Channel
Color =Objective
SignalName
Index
Signal Type
Channel Abbreviations:
DPL - DisplaySEM - Paid SearchSEO - Organic Search
SOC - SocialWEB - WebsiteEM - Email
VID - VideoMOB - MobileAFF - Affiliate
TV - TelevisionPRT - PrintDM - Direct Mail
OOH - Out-of-homeRAD - RadioEVT - Event
PR - Public RelationsCRM - CRM and Loyalty
© Origami Logic, Inc. 2015 origamilogic.com
A Visualization of the Marketing Signals FrameworkPeriodic Table of Marketing Signals