osb participant list by research area and industry - apqc · indústria de cervejas e refrigerantes...

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Contact Centers (CC) Consumer Products/Packaged Goods Clarke American Newell Rubbermaid Financial Services/Banking Bank of America Charles Schwab & Company Citigroup Federal Reserve Bank of Minneapolis John Deere Mellon Financial Morgan Stanley NetBank Sterling Bank TIAA-CREF Union National Bank Washington Mutual Wells Fargo Industrial Products John Deere Insurance American International Group Blue Cross Blue Shield MetLife The Hartford Services AAA Accor Telecom Orange Utility American Electric Power Austin Energy Citizens Gas CPS Energy Direct Energy Louisville Water Company Manila Electric Company Financial Management (FM) Aerospace Advanced Coating Technologies Airbus Alliant Techsystems BE Aerospace Bombardier Cobham Dassault Aviation European Aeronautic Defence and Space Company Finmeccanica Fuji General Dynamics General Electric IHI Corporation Kawasaki Korean Airlines Lockheed Martin NASA Thales The Boeing Company United Launch Alliance Xi'an Aircraft Industry Group Agriculture Cargill E. Ritter & Company Automotive ATC Logistics & Electronics Audi Beijing Benz Automotive Beiqi Foton Motor Company BMW Bosch Engineering Solutions Brembo Caterpillar China FAW Group China International Marine Containers Chrysler Commercial Vehicle Group Daihatsu Motor Daimler Delphi DENSO Corporation Denway Motors DGP Hinoday Industries Eaton FAW Jiefang Automotive Fiat Ford Motor Company General Motors Georg Fischer Great Wall Motor Honda Motor Hunan Changfeng Automobile Manufacturing Hyundai Motor Company International Truck and Engine Iveco Johnson Controls Kanto Auto Works Kia Motors Lear Corporation Mack Trucks Magna Mazda Motor Corporation Navistar International Nissan Opel Paccar Porsche Automobil Proeza Proton Holdings PSA Peugeot Citroën PT Astra International Rane Engine Valves Renault Robert Bosch SAIC Motor SG&G Sinotruk Group Jinan Commercial Vehicle Ssangyong Motor Company Suzuki Motor Tenedora Nemark ThyssenKrupp Toyota TRW Automotive UMW VISTEON Volkswagen Volvo Consumer Products/Packaged Goods Adidas Advance Food Company Altria AmBev Associated British Foods © 2014 APQC ALL RIGHTS RESERVED GENERATED ON 2/20/2014 OSB Participant List by Research Area and Industry

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Contact Centers (CC)

Consumer Products/Packaged Goods

• Clarke American

• Newell Rubbermaid

Financial Services/Banking

• Bank of America

• Charles Schwab & Company

• Citigroup

• Federal Reserve Bank of Minneapolis

• John Deere

• Mellon Financial

• Morgan Stanley

• NetBank

• Sterling Bank

• TIAA-CREF

• Union National Bank

• Washington Mutual

• Wells Fargo

Industrial Products

• John Deere

Insurance

• American International Group

• Blue Cross Blue Shield

• MetLife

• The Hartford

Services

• AAA

• Accor

Telecom

• Orange

Utility

• American Electric Power

• Austin Energy

• Citizens Gas

• CPS Energy

• Direct Energy

• Louisville Water Company

• Manila Electric Company

Financial Management (FM)

Aerospace

• Advanced Coating Technologies

• Airbus

• Alliant Techsystems

• BE Aerospace

• Bombardier

• Cobham

• Dassault Aviation

• European Aeronautic Defence and Space Company

• Finmeccanica

• Fuji

• General Dynamics

• General Electric

• IHI Corporation

• Kawasaki

• Korean Airlines

• Lockheed Martin

• NASA

• Thales

• The Boeing Company

• United Launch Alliance

• Xi'an Aircraft Industry Group

Agriculture

• Cargill

• E. Ritter & Company

Automotive

• ATC Logistics & Electronics

• Audi

• Beijing Benz Automotive

• Beiqi Foton Motor Company

• BMW

• Bosch Engineering Solutions

• Brembo

• Caterpillar

• China FAW Group

• China International Marine Containers

• Chrysler

• Commercial Vehicle Group

• Daihatsu Motor

• Daimler

• Delphi

• DENSO Corporation

• Denway Motors

• DGP Hinoday Industries

• Eaton

• FAW Jiefang Automotive

• Fiat

• Ford Motor Company

• General Motors

• Georg Fischer

• Great Wall Motor

• Honda Motor

• Hunan Changfeng Automobile Manufacturing

• Hyundai Motor Company

• International Truck and Engine

• Iveco

• Johnson Controls

• Kanto Auto Works

• Kia Motors

• Lear Corporation

• Mack Trucks

• Magna

• Mazda Motor Corporation

• Navistar International

• Nissan

• Opel

• Paccar

• Porsche Automobil

• Proeza

• Proton Holdings

• PSA Peugeot Citroën

• PT Astra International

• Rane Engine Valves

• Renault

• Robert Bosch

• SAIC Motor

• SG&G

• Sinotruk Group Jinan Commercial Vehicle

• Ssangyong Motor Company

• Suzuki Motor

• Tenedora Nemark

• ThyssenKrupp

• Toyota

• TRW Automotive

• UMW

• VISTEON

• Volkswagen

• Volvo

Consumer Products/Packaged Goods

• Adidas

• Advance Food Company

• Altria

• AmBev

• Associated British Foods

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Avnet

• Avon Products

• Beijing Enterprises

• Bolthouse Farms

• Brasil Foods

• Brightpoint

• British American Tobacco Australia Services

• Cadbury

• Cargill

• Carlsberg

• CocaCola

• CocaCola Hellenic Bottling

• Colgate Palmolive

• Cooper Industries

• CQC

• Dai Nippon Printing

• Dole Food Company

• Dr Pepper Snapple Group

• Eaton

• Electrolux

• Emerson Electric

• Estee Lauder

• Foremost Farms USA Cooperative

• Fuji

• G&J Greenall

• Garlock Sealing Technologies

• Golden Agri

• Groupe Danone

• Grupo Bimbo

• Grupo Modelo

• Guangdong Midea Electric Applicances

• Hallmark - Crown Financial Service

• Heineken

• Heinz

• Hindustan Unilever

• Imperial Tobacco Group

• ITC

• Japan Tobacco

• Johnson Outdoors

• Kellogg Company

• Khenkel

• Kraft Foods

• Kuala Lumpur Kepong

• LifeWay Christian Resources

• Liggett Vector Brands

• Little Lady Foods

• L'Oréal

• Louis Vuitton North America

• Mars

• Masco

• Mattel

• MillerCoors

• Mirza International

• Nike

• Nintendo

• Nutriscience Technology

• Officeworks Superstores

• Olam International

• Pacifics Seafood Group

• Palermo Villa

• Pepsico

• Pernod Ricard

• Philip Morris

• Primo Schincariol Indústria de Cervejas e Refrigerantes

• Procter & Gamble

• PT Hanjaya Mandala Sampoerna Tbk.

• Ring Companies

• Saralee

• Seiko Instruments

• Senco Products

• SOLAE

• Souza Cruz

• SRAM

• Stanley Black & Decker

• Staples

• Sun-Rype Products

• Superb

• SYSCO

• T.A. Field

• Thai Beverage Public Company

• Thai Union Frozen Products

• The Schwan Food Company

• Tommy Hilfiger Group

• Toys R Us

• True Temper Sports

• Tyson Foods

• Unilever

• VERTIS

• W.D. & H.O. Wills Holdings

• W.L. Gore & Associates

• Whirlpool

• Wilmar International

• Wise Foods

• XanGo

• Zhejiang Tobacco

Distribution/Transportation

• Air Canada

• Air China

• Air France - KLM

• Alitalia

• ALTERGAZ

• American Airlines

• AMR

• Atlas Energy

• BNSF Railway

• British Airways

• CESC

• China Resources Gas Group

• CLP Power Honk Kong

• Continental Airlines

• Delta Air Lines

• Deutsche Lufthansa

• Deutsche Post DHL

• E.ON

• Eagle Transport

• EasyJet

• El Paso Corporation

• Emirates

• ENG

• ExpressJet Airlines

• FedEx

• Ferrovie Nord

• Gas Natural SDG

• Gasunie

• Gasverbund Mittelland

• General Dynamics

• GRDF

• Hainan Airlines

• Hitachi

• Japan Airlines

• Kinder Morgan

• Lee County Port Authority

• NMK Management Services

• O. N. Sunde

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• ONEOK

• Pacific Gas and Electric Company

• Plains All American Pipeline

• Port Of Singapore Authority

• Repsol

• Santa Catalina Island Company

• Satellite Logistics Group

• Shanghai Natural Gas Pipeline Network

• Singapore Airlines

• Southwest Airlines

• Southwestern Energy Pipeline

• Spectra Energy

• Texas Air Composites

• Texon

• TNT Express

• TNT Post

• Toho Gas

• UIS Airways Group

• United Continental Holdings

• US Airways

• Virgin Atlantic Airways

• Vopak

• Wilh. Wilhelmsen Holding

• Williams Companies

Electronics

• Acer

• Advanced Semiconductor Engineering

• Alcatel Lucent

• Andrew Corporation

• Anritsu

• Apple

• Avago Technologies

• Avocent

• Beckman Coulter

• Bosch Solar Energy

• Broadcom

• Cisco Systems

• Compal Electronics

• Danaher

• Dell

• Detector Electronics

• Elekta

• Elektrobit

• Emerson Electric

• Ericsson

• Flextronics International

• Foxconn Technology

• Freescale Semiconductor

• General Dynamics

• Graybar

• Hewlett-Packard

• Huawei Technologies

• Hynix

• Infineon Technologies

• Ingersoll Rand

• InnerWireless

• Intel

• International Resistive Company Of Texas

• Invensys

• ITT Industries

• Jabil Circuit

• JEOL

• Kimball Electronics Group

• L3 Communications

• Lenvo Group

• LG Electronics

• Logitech

• Micron Technology

• Mitsubishi

• Motorola Solutions

• National Semiconductor Corporation

• NEC

• Network Appliance

• NMS Communications

• Nokia

• Nvidia

• ON Semiconductor

• Panasonic

• Philips

• Pioneer Electronics

• Quanta Computer

• Raytheon

• Research In Motion

• Robert Bosch

• Samsung

• Schneider Electric

• Skyworks Solutions

• Sony

• STMicroelectronics

• Sun Microsystems

• Taiwan Semiconductor Manufacturing Company

• TE Connectivity

• Teradyne

• Texas Instruments

• The Berquist Company

• Timex

• TomTom

• TPV Technology

• Tyco Electronics

• ViaSat

• Xerox

Financial Services/Banking

• Affiliates Management Company

• Agricultural Bank of China

• Alliance & Leicester

• Allied Irish Banks

• Allstate Insurance Company

• Ally Financial

• American Express

• AmInvestment Bank

• Apex Equity Holdings

• ASC Holding

• Asian Development Bank

• Banco Bilbao Vizcaya Argentaria

• Banco Bradesco

• Banco de Chile

• Banco de la Nación Argentina

• Banco do Brasil

• Banco Santander

• Bancolombia

• BancorpSouth

• Bank of America

• Bank of China

• Bank of East Asia

• Bank of Montreal

• Bank Of Scotland

• Bank of Tokyo-Mitsubishi UFJ

• Barclays Bank

• BB&T

• BNP Paribas

• CaixaBank

• California Bank & Trust

• Canara Bank

• Capital

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Capital City Bank Group

• Capital Expertise

• Capital One

• Caribbean Development Bank

• Cathay Financial Holding

• Cement Exports

• Central Bank Of The Republic Of China

• Chiba Bank

• Chicago Federal Home Loan Bank

• China Construction Bank

• Citigroup

• Clydesdale

• Comerica

• Commerce Bancshares

• Commercial Federal

• Commonwealth Bank of Australia

• Co-Operative Group

• Corporate Renaissance Group

• Credit Suisse

• Daegu Bank

• Daito Building Management

• Deutsche Bundesbank

• Deutsche Post

• Diners Club of North America

• Eaton Vance

• Export Development Canada

• Federal Reserve Bank of Boston

• Federal Reserve Bank of Richmond

• Fortis Banque

• General Growth Properties

• Goldman Sachs

• Grant Thornton

• Grupo Financiero BBVA Bancomer

• HDFC Bank

• Hilton

• Hiroshima Bank

• Home Services of America

• HSBC

• HSBC Administradora De Inversiones

• Hua Xia Bank

• Icahn Enterprises

• ICICI Bank

• Industrial and Commercial Bank of China

• Industrial Bank of Korea

• ING Bank

• Inter-American Development Bank

• International Personal Finance

• Japan Post Bank

• Jones Lang LaSalle

• JP Morgan Chase

• Kanagawa-Prefectural Credit Federation Of Agricultural Cooperatives

• Kanto Tsukuba Bank

• KB Financial Group

• Kroger

• Kuyng Nam Bank

• Lazard

• Lloyds Banking Group

• Longfor Properties

• Malayan Banking

• Maybank Singapore

• Merrill Lynch

• MetLife

• MIAG

• Mitsubishi

• Mitsui Fudosan

• Mizuho Financial Group

• N M Rothschild & Sons

• National Bank of Greece

• National City

• Nationwide Building Society

• Natixis

• Nelnet

• Nomura Holdings

• OMJ Ireland

• Oversea-Chinese Banking

• Premier

• Prudential

• Rabobank

• RBC Bank

• Resona Holdings

• Robeco

• Roospark

• Royal Bank of Canada

• Shinsei Bank

• Simon Property Group

• Society Generale

• Sonnhalde Immobilien

• State Bank of India

• Sumimoto

• Sumitomo Mitsui Financial Group

• SunTrust Banks

• Swedbank

• Swire Pacific

• Tesco

• The PNC Financial Services Group

• The Royal Bank Of Scotland

• The Siam Commercial Bank

• The Vanguard Group

• The World Bank Group

• The Yamagata Bank

• U.S. Bancorp

• U.S. Bank National Association

• Ulster Bank

• UniCredit

• Vitol

• Vornado Realty Trust

• WebFinancial

• Webster Financial Corporation

• Wells Fargo

• Westpac Banking

• Woori Bank

Government/Military

• Arcadia Housing

• Armada Española

• Armada Nacional

• Armed Forces of the Netherlands

• Asfinag Service

• Ashbourne Homes

• Asian Development Bank

• AusCheck

• Australia Department Of Agriculture, Fisheries, and Forestry

• Australian Taxation Office

• AWE

• Banco De Prevision Social

• Birmingham City Council

• Brisbane City Council

• British Columbia Securities Commission

• British Home Office

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Broward County Florida

• Bundeswehr

• CEA

• Centrelink

• City of Calgary

• City of Dallas

• City of Edmonton

• City Of Hamilton

• City of Montreal

• City of Winnipeg

• Corporation of the City of Toronto

• Corrections Corporation of America

• Crown Prosecution Service

• Cuerpo Nacional de Policía

• Defra

• Department for Transport

• Department Of Education And Early Childhood Development

• Department of Energy and Climate Change

• Department of Health

• Department Of Premier And Cabinet

• DFAS

• Direction des Constructions Navales Services

• Employees Provident Fund

• Esvagt

• FDIC

• Federal Aviation Administration

• Federal Deposit Insurance Corporation

• Federal Employment Agency

• Federal Home Loan Bank of New York

• Federal Home Loan Mortgage Corporation

• Federal Ministry of Education and Research

• Federal Reserve Bank of Chicago

• Florida Department of Revenue

• Forsvaret

• Fuerza Aerea COna

• Gauteng Shared Services Centre

• Gobierno del Estado de Campeche

• Gobierno del Estado de Chiapas

• Gobierno del Estado de Sinaloa

• Gobierno del Estado Libre y Soberano de Quintana Roo

• Gobierno Federal de Los Estados Unidos Mexicanos

• Helse Sør-øst Rhf

• Highways Agency

• Hong Kong Monetary Authority

• Instituto Federal Electoral

• Inter-American Development Bank

• Internal Revenue Service

• Job Centre Plus

• JPJ - Road Transport Department

• K Water

• Kansas Department of Transportation

• Kanton Thurgau

• Korps Landelijke Politiediensten

• KR&C

• Labrador-Grenfell Regional Health Authority

• Legal Services

• London Borough Of Southwark

• Marine Nationale, the French Navy

• Maryland Department of Transportation

• Metropolitan Police Service

• Ministerio de Hacienda y Credito

• Municipio de Medellin

• N.V. Bank Nederlandse Gemeenten

• Narodowy Fundusz Zdrowia

• National Development Fund

• National Gendarmerie

• National Health Service

• National Labor Relations Board

• National Rural Utilities Cooperative Finance Corporation

• Ningbo Port Group

• Northern Lighthouse Board

• Nuclear Decommissioning Authority

• Oberzolldirektion

• Office of the Comptroller of the Currency

• Office of Waterworks Seoul Metropolitan Government

• Oklahoma Department of Human Services

• Ontario Management Board Secretariat

• Pension Benefit Guaranty

• People's Liberation Army

• PLUS Expressways Berhad

• Province of Ontario, Canada

• Public Utilities Board Singapore

• Rio Grande Do Sul Governo Do Estado

• San Antonio Housing Authority

• Sarasota County Government

• Saskatchewan Government

• Sheffield City Council

• Singapore Technologies Engineering

• Social Security Administration

• Stadt Zurich

• State of Oregon

• State Of Victoria Department Of Justice

• Svensk Exportkredit

• SWM Infrastruktur Region

• Taiwan Railway Administration

• The GEO Group

• The Port Authority of New York and New Jersey

• Therapeutic Goods Administration

• TW Railway Administration

• U.S. Securities and Exchange Commission

• United States Air Force

• US Department of Agriculture

• US Department of Defense

• US Department of Homeland Security

• US Department of Justice

• US Department of State

• US Department of the Air Force

• US Department of the State

• US Department of the Treasury

• US Department of Transportation

• US Department of Veterans Affairs

• Virginia Housing Development Authority

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Xi'an Railway Bureau

Industrial Products

• ABB

• ACC Limited

• Alstom

• Anritsu

• AstenJohnson

• Asyst Technologies

• Atlas Copco

• Barnes Group

• Bauer Manufacturing

• Behringer Group

• Bemis

• Berry Plastics Group

• Bharat

• Bhilai Jaypee Cement Limited

• BHP Billiton

• Bridgestone

• BT Forklift France

• Carlisle Companies

• Caterpillar

• Ceat India

• CEMEX

• Central States Manufacturing

• CGC

• Channell Commercial

• Chicago Rivet

• Clariant

• Coats Thread

• Colgate Palmolive

• Comercial Metals Corporation

• Cooper Industries

• Crown Holdings

• Cymao Holdings

• Delmas

• Eaton

• Emerson Electric

• Encore Wire

• Fluid Management

• FMC Technologies

• Foamex International

• Gambro Asia Pacific

• General Dynamics

• General Electric

• Georgia Pacific

• Gerber Scientific

• Goodyear Tire & Rubber

• Harley-Davidson

• Hindalco Industries

• Hydro Aluminium

• Ilim Group

• Illinois Tool Works

• Indala

• Intermatic

• Intralox

• IUSA

• John Deere

• Juno Lighting

• Kimberly-Clark

• KMEW

• Kohler Company

• Komatsu

• Kubota Tractor Corporation

• L.B. Foster Company

• Lamosa

• Larsen and Toubro

• Lehigh Hanson

• Lincoln Electric

• Lion Industries Corporation Berhad

• Madison-Kipp

• Mid-Continent Instruments

• Mitsubishi

• Mobility Works

• Moen

• Monitor

• Mueller

• Newell Rubbermaid

• NGK Insulators

• Nissan

• Novellus

• Ohio Gratings

• OI Europe Sarl

• OSRAM

• Parker Hannifin

• Plymouth Tube Company

• Precise Technology

• Rapiscan Laboratories

• Rayonier SE Wood Products

• REHAU

• RHI

• Robbins Manufacturing

• SCA Tissue

• Schaeffler

• SIG Combibloc Russia

• Sumitomo Corporation

• Talaris

• Tarkett

• Teksid do Brasil

• Thomas Steel Strip

• Tianjin Tiantie Metallurgy

• Timken Aerospace & Super Precision

• Ultratech Cement

• US Axle

• Voestalpine

• Watson-Marlow

• Wausaw Paper

• West Pharmaceutical Services Cornwall

• Weyerhaeuser

• WNA American Plastic Industries

• Xiamen Yikongjian Advertising

• Yaksawa Electric

Insurance

• Access Insurance Holdings

• ACE

• Aegon

• Aetna

• Aioi Nissay Dowa Insurance

• Allianz

• Allstate Insurance Company

• American Agricultural Insurance Company

• American International Group

• AMIL

• Assicurazioni Generali

• Assurant

• Aviva

• AXA

• Banco del Ahorro Nacional y Servicios Financieros

• Berkshire Hathaway

• Blue Cross Blue Shield

• BMO Compagnie D' Assurance-Vie

• Caifor

• California Casualty Management

• Cardif Assurance VIE

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Cathay Life Insurance

• China Life Insurance

• China Pacific Insurance

• China Property & Casualty Reinsurance

• Chubb

• CNP Assurances

• Conseco Services

• Coventry Health Care

• Dai-ichi Mutual Life Insurance Company

• Delta Dental of Illinois

• Dongbu Insurance Company

• Electric Insurance Company

• ERGO

• Evanston Insurance

• Fidelity National Financial

• Fubon Life Insurance

• Genworth Financial

• Green Non-Life Insurance

• Group Health Cooperative

• Guy Carpenter

• HDFC ERGO General Insurance

• Health Care Service Corporation

• Health Net

• Highmark

• HSB Engineering Insurance

• Humana

• ING Bank

• Irish Life Corporate Business

• Kumamoto Dairy Co-Operative Association

• Liberty Mutual

• Life Insurance Corporation Of India

• Lincoln National Corporation

• Lincoln National Life Insurance

• Lloyd & Partners

• Lloyds Banking Group

• Loews

• Manulife Financial

• Marsh Supermarkets

• Massachusetts Mutual Life Insurance Company

• Medial Saúde

• Medica

• Meiji Yasuda Life Insurance

• MetLife

• MiniCo

• Mutual of Omaha

• Nacional Provincial

• Nationwide

• Nationwide Mutual insurance Company

• New China Life Insurance

• New York Life Insurance

• Nippon

• OSDE - Organizacion De Servicios Directos Empresarios

• Physicians Plus Insurance

• PICC Property and Casualty

• Ping An Insurance Company

• Preferred Professional Insurance Company

• Prudential

• QBE Management Services

• Reassurance

• Reinsurance Group of America

• Royal & Sun Alliance Seguros

• RSA Insurance

• Safcor Freight

• SCOR

• Seguros Azteca

• Shin Kong Life Insurance

• Shinhan Financial Group

• Sitrof Australia

• Sompo Japan Insurance

• State Farm Insurance

• Swiss Medical

• Swiss Reinsurance Company

• Swisscom

• T&D Holdings

• Taikang Life Insurance

• Taiyo Life Insurance Company

• TD Life Insurance Company

• The Canada Life Assurance Company

• The Dai-Ichi Frontier Life

• The Fuji Fire and Marine Insurance

• The Mack Group

• Tokio Marine Management

• United Health Group

• United Healthcare

• Unum Group

• USAA

• USI

• WellPoint

• Wells Fargo

• West Virginia Employers Mutual

• Western & Southern Financial Group

• Zurich Financial Services

Media and Entertainment

• Accord Holdings

• Advance Publications

• Alvafig

• AMC Entertainment

• Asahi Shimbun Company

• Astral Media Radio

• Bertelsmann

• Bonnier

• British Broadcasting Corporation

• British Sky Broadcasting Group

• Cablevision

• CBS

• CC Media Holdings

• Channel Seven Adelaide

• Clear Channel Communications

• Comcast

• Cox Communications

• DIRECTV

• Dish Network

• Emmis Communications

• Fox

• Fuji

• General Television

• Granada International

• Grupo Televisa

• HT Media

• Jeppesen

• Lerner Universal

• Liberty Capital Group

• NBC

• News Corporation

• Nippon Hoso Kyokai

• NPR

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• RCS Media Group

• Reed Elsevier

• SIRIUS XM Radio

• The Hearst Corporation

• The Walt Disney Company

• Time Warner

• Viacom

• Warner Bros. Entertainment

• Yell Group

Non-Profit

• AARP

• American Cancer Society

• Boy Scouts of America

• Newark YMCA

• Sykehuspartner

• World Health Organization

Other

• Alcoa

• Coal India

• DeBeers

• Itochu Corporation

• Newmont Mining

• Noble Group

• Potash

• Richard Childress Racing

• The Mosaic Company

• Vale

Petroleum/Chemical

• 3M

• 3S Solvay

• Abu Dhabi National Energy Company

• Aera Energy

• Air Liquide

• Air Products and Chemicals

• Alfa

• Alon USA Energy

• Alyeska Pipeline Service Company

• Apache

• Arkema

• Ashland

• AVC Holdings

• Baker Hughes

• Balayan Distillery

• BG Group

• BHP Billiton

• Bongaigaon Refinery

• Bonheur

• BP

• Braskem

• Buckman Laboratories

• Cabot

• Cairn India

• Caltex

• Capro

• Centrica

• CF Industries Holdings

• Chalmette Refining

• Champion Technologies

• Chesapeake Energy

• Chevron

• Chevron Phillips

• China Aviation Oil Singapore Corporation

• China Petroleum & Chemical

• Citgo Petroleum

• Clariant

• ConocoPhillips

• Coregas

• Cosmo Oil

• CVR Energy

• Dow Chemical

• DSM Engineering Plastics India

• Duke Energy

• Eastman Kodak

• Equistar

• Ergon

• Esso Italiana

• Evonik Industries

• ExxonMobil

• Fertilizantes Heringer

• First Chemical

• Formosa Petrochemical

• Galaxy Surfactants

• Galp Energia

• Halliburton Company

• Hess Corporation

• Holly Corporation

• Hovensa

• Illinois River Energy

• Indian Oil Corporation

• Kuwait Petroleum

• Linde Group

• Lubrizol

• Lyondell Basell

• Malaysia Petronas

• Marathon Oil Company

• MarkWest Hydrocarbon

• Mitsubishi

• Mitsui & Co.

• Murphy Oil

• National Grid

• Neste Oil

• Nippon Oil & Energy

• Noble Energy

• NOVA Chemicals

• Occidental Petroleum

• OMV Aktiengesellschaft

• OMV Petrom

• Pemex

• Pertamina

• Petrobakken Energy

• Petro-Canada

• PetroChina

• Petróleo Brasileiro

• Petróleos de Venezuela

• Petróleos Mexicanos

• Petroliam Nasional

• Petroplus Holdings

• PKN Orlen

• Plains Exploration & Production

• Praxair

• Preem Petroleum

• Queiroz Galvao Oleo e Gas

• Redliance Industries

• Repsol

• Rimfire Minerals

• Rohm & Haas

• Royal Dutch Shell

• Sakata Inx India

• Sartomer

• Sasol

• Saudi Arabian Oil

• Schlumberger

• Sime Darby

• Sinclair Oil

• Singapore Petroleum Company

• Sinochem

• Sinopec Shanghai Petrochemical

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• SK Energy

• Statoil

• Suncor Energy

• Targa Resources

• Tetra Technologies

• Total Raffinage Marketing

• Vale

• Valero Energy

• Western Refining

• Williams Companies

• Woodside Petroleum

• XTO Energy

Pharmaceutical

• 3M

• Abbott

• Alcon

• Alkermes

• Allergan

• Amgen

• Astellas Pharma

• Astra Zeneca

• B. Braun Melsungen

• Bard

• Baxter

• Bayer

• Becton Dickinson

• Biogen Idec

• Boehringer Ingelheim

• Boston Scientific

• Bristol-Myers Squibb

• Canon

• Capsugel Healthcare

• Cardinal Health

• Catalent Pharma Solutions

• China National Pharmaceutical Group

• Chiron

• Covance

• Covidien

• CSL Behring

• Cubist Pharmaceuticals

• Daiichi Sankyo Company

• Dainippon Sumimoto Pharma

• Dechra Pharmaceuticals

• Dow Pharmaceutical Sciences

• Dr. Reddy's Laboratories

• EisaiCo.

• Elephant Dental

• Eli Lilly and Company

• EMS

• Getinge

• GlaxoSmithKline

• Hanger

• Johnson & Johnson

• Karl Otto Braun

• KT&G

• Lonza Biologics

• Luxottica

• MediKomp

• Medtronic

• Merck & Co.

• Merial

• Nagase & Co.

• Novartis

• Novo Nordisk

• OSI Pharmaceuticals

• Otsuka Pharmaceutical

• Pfizer

• Pharmavite

• PRIM

• Procter & Gamble

• Productos Medix

• Qiagen

• Roche

• Sanofi

• Shanghai Pharmaceutical

• Shenzen Huamingtai Experimental Equipment

• Sirona Dental Systems

• Smiths Group

• Solvay

• Stryker

• Sun Pharmaceuticals

• Takeda Pharmaceutical

• Talecris Biotherapeutics

• Terumo

• Teva Neuroscience

• Thermo Electron

• Toray Industries

• United Laboratories

• ZARS Pharma

Rental

• Cresa Partners

• Culligan Water

• Leaseplan

• NES Rentals

• Pitney Bowes

• Ryder

Research Organization

• Arianespace

• NASA

• United Space Alliance

Retail and Wholesale

• 7-Eleven

• AEON

• AFH Stores

• Air Liquide

• Alliance Boots

• Amazon

• American Drug Stores

• American Stores Company

• Argos

• Arla Foods

• ASDA Stores

• Auto Electric Service

• AutomationDirect.com

• AutoNation

• Axfood

• B&Q

• Best Buy

• BJ's Wholesale Club

• Blevins

• Borders Group

• Bozzuto's

• Brighton Collectibles

• Bunnings Group

• Burberry Italy Retail

• Cardinal Health

• Carrefour

• Casino Guichard-Perrachon

• Cencosud

• Chalhoub Group

• Charming Shoppes

• China FAW Group

• Close To My Heart

• Comercial Metals Corporation

• Computacenter

• Convenience Retail

• Co-Operative Group

• Coppel

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Costco

• CVS Caremark

• Dah Chong Hong Holdings

• Darty

• Dashang Group

• Delhaize America

• Designtex

• Diamond Hill Plywood

• Dicipa

• Digital China Holdings

• Direct Fulfilment

• Drasuvious

• Edeka Zentrale

• EDION

• Emerson Electric

• Esprit Holdings

• Estee Lauder

• Fakta

• Fast Retailing

• Finning International

• Frandeli Group

• Gainholder Comercial

• Gap

• Genuine Parts

• George Weston Limited

• Giorgio Kauten Group

• Given Imaging

• Globex Utilidades

• Gordon Food Service, Marketplace Division

• Groupe Auchan

• Grupo Famsa

• GSI Commerce

• Gucci Group

• H&M Hennes & Mauritz

• Havertys Furniture Company

• HD Supply

• Healol Pharmaceuticals

• Helicopter Support

• Henry Schein

• Home Depot

• Hyper Panda

• IKEA

• INC

• Ingram Micro

• iZone Group

• Jardine Matheson Holdings

• JCPenney

• John Lewis Partnership

• Johnson Outdoors

• Johnstone Supply

• JYSK

• Kato Sangyo

• Kennametal Distribution

• Kesko

• Kmart Australia

• Kohl's

• Kokubu

• L.L.Bean

• Lianhua Supermarket Holdings

• Lifestyle International

• Liuzhou Yilushun Car Rental

• Loblaw Companies Limited

• Lojas Americanas

• Lojas Renner

• Lotte Shopping

• M&S Group

• Macro Plastics

• Macy's

• Mainline Supply Company

• McDonald's

• McKesson Corporation

• McLane Company

• Meiji

• Menard

• Mercadona

• METRO

• METRO Cash & Carry Deutschland

• MIRAPRO

• Mondelo Export

• Monsoon Accessorize

• N. B. Handy Company

• Netto Marknad Sverige

• New Albertson's

• NEXT

• Noble Resources

• Nordstrom

• Northern Industrial Sales

• Oneida

• Organización Soriana

• Owens & Minor

• P.F. Chang's China Bistro

• P.M.I. Comercio Internacional

• Palmer & Harvey McLane

• Pan Sarawak Company

• PartyLite

• PC Mall

• Petrobras

• Petronas Dagangan

• Premier

• President Chain Store

• Radio Shack

• Rallye

• Reebok

• REWE Group

• Rite Aid

• Royal Ahold

• Safeway

• Sainsbury's Supermarkets

• Seagate Singapore International Headquarters

• Sears

• Selco Custom Time Corporation

• Sendas Distribuidora

• Seven & I Holdings

• Shaya Magazacilik

• Shinsegae Co

• SHOPKO

• Smithsonian Enterprises

• Sogo & Seibu

• Speedway SuperAmerica

• Steel & Pipe Supply Company

• Sumicom Telemarketing

• Suntory Foods

• Swavelle/Mill Creek Fabrics

• SYNNEX

• Target

• Tech Data Corporation

• Tesco

• Texon

• The Cato Corporation

• The Seiyu

• Tokyu

• Toshiba

• Tyremaster

• UAP

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Uni-President Enterprises

• UNY

• Varian's

• W.W. Grainger

• WAJAX

• Wal-Mart

• Wesfarmers

• Whole Foods Market

• Wm Morrison Supermarkets

• Woolworths

• Worthington Industries

• Yamada Denki

• Yamaha

Services

• ABB

• Abengoa

• Acxiom

• Adelaide Clinic Holdings

• Adventist Health System

• AEON

• AGL Torrens Island Holdings

• ALH Group

• ALK Abello

• AlpTransit Gotthard

• Alstom

• Amssi

• Amtran Logistics

• Anschutz

• Arcos Dorados Holdings

• Ardent Health Services

• Atento Brasil

• Augustinus Fonden

• Bacon's Information

• Bailian Group

• Baptist Health System

• Barclays Technology Centre

• Baylor College of Medicine

• BearingPoint

• Bechtel National

• Berkshire Hathaway

• Booz Allen Hamilton

• Braskem

• Brookfield Asset Management

• Burswood Resort

• Caesars Entertainment Corporation

• Carleton University

• Carlson Holdings

• Cendant

• China Construction Fifth Engineering Division Corp

• Contax

• Crown

• CSC

• DaVita

• Dell

• Deloitte

• Dignity Health Payroll

• E.Colesgroup

• Eastman Kodak

• Epiderma

• Farmacias Ahumada

• Financiero Scotiabank Inverlat

• Fiserv

• FMG Pilbara

• Galaxy Entertainment Group

• General Dynamics

• General Electric

• Genting

• Genting Malaysia

• Gilbane Building

• Google

• Grant Thornton

• Grupo Bal

• Grupo Posadas

• GS Engineering & Construction

• HCA

• HCR ManorCare

• HealthCare Partners

• Hewlett-Packard

• Hilton

• Host Hotels & Resorts

• Huawei Investment Holding

• Icahn Enterprises

• Iceland America Energy

• Illinois CancerCare

• Independent Practitioner Network

• Index Holdings

• Infosys

• INSPIRIS

• Instituto Mexicano del Seguro Social

• InterContinental Hotels Group

• International Truck and Engine

• ISIS

• Ito-Yokado

• IUSA

• JAT Software

• Jenks Public Schools

• JGC

• Kaiser Permanente

• Kellogg Brown & Root

• Keppel

• Khazanah Nasional Berhad

• Kindred Healthcare

• KPMG

• Las Vegas Sands

• Lockheed Martin

• Marriott

• McKesson Corporation

• Merck & Co.

• MGM Resorts International

• MGW Hotels

• Millennium & Copthorne Hotels

• MIT

• Mott MacDonald Group

• MSS Technologies

• NANA Development Corporation

• National Hospital Organization

• NEISD

• Neoris

• NH Hoteles

• NHN Corporation

• NorthgateArinso

• Onex

• Oracle

• Paychex

• Petrofac Limited

• Pitney Bowes

• Porter Hills Retirement Communities & Services

• POSCO Engineering & Constructio

• PricewaterhouseCoopers

• PRTM Management Consultants

• Randstad

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Raytheon

• Rezidor Hotel

• Royal Bank of Canada

• SAIC

• Salesforce.com

• SAS

• ServiceMaster

• Sheraton Hotels & Resorts

• Signature

• Sinopec Engineering

• Slalom Consulting

• SolarCAP

• Starwood Hotels & Resorts

• STERIS

• Sterling Commerce

• Stv Incorporated

• Sun International

• Sutherland Global

• Taihei Kogyo

• Taikisha

• Taverner Hotel

• TECHNIP FRANCE

• Tetra Technologies

• The Boeing Company

• The First Construction Engineering

• The Joint Commission

• Thomson Reuters

• ThyssenKrupp

• Tianjin Metallurgy

• Trump Entertainment Resorts

• U. T. M. D. Anderson Cancer Center

• University of Cambridge

• University Of North Texas System Business Service Center

• University of Oxford

• University of Queensland

• University of Wollongong

• UpMyStreet.com

• UT-Battelle

• Victoria University

• West Monroe Partners

• Wilson Learning

• WS Atkins

• Wyndham Worldwide

• Wynn Resorts

Telecom

• Alternative Networks

• Asia Pacific Telecom

• AT&T

• Atlantic Tele-Network

• BCE

• Belgacom

• Bell Aliant

• Bharti Airtel

• Brasil Telecom

• British Sky Broadcasting Group

• Cable & Wireless Worldwide

• Cablevision

• Carso Global Telecom

• Cbeyond

• Cellco Partnership

• Cendant

• CenturyTel

• Charter Communications

• China Mobile Communications

• China Netcom

• China Telecom

• China Unicom

• China United Network Communications

• Chunghwa Telecom

• Clearwire

• Com Hem

• Comcast

• Crossroads Wireless

• Deutsche Telekom

• Dish Network

• Embarq

• EMC

• EMCOR

• E-Plus Service

• France Telecom

• Frontier Communications Corporation

• Hutchinson Whampoa

• Hutchison

• Idea Cellular

• Inmarsat

• KDDI

• Koninklijke KPN

• KT Corporation

• Leap Wireless International

• Level 3 Communications

• Logica Nederland

• M1

• Maxis Communications

• Merchants and Farmers Telephone

• MetroPCS Communications

• NII Holdings

• Nippon

• Nortel Inversora

• NTT DoCoMo

• Opal Telecom

• P.T. Telekomunikasi

• Pegaso

• Portugal Telecom

• Primus Telecommunications

• Qwest Communications

• Reef Networks

• SaskTel

• SFR

• Singapore Telecommunications

• SK Telecom

• SmarTone Telecommunications Holdings

• Softbank

• Sprint Nextel

• Swisscom

• T Systems

• Taiwan Mobile

• TalkTalk Telecom Group

• Tele(TWO)

• Telecom Argentina

• Telecom Corporation of New Zealand

• Telecom Italia

• Telecom Malaysia

• Telefónica

• Telemar Norte Leste

• Telenor Key Partner

• Telephone and Data Systems

• TeliSonera

• Telsource Corporation

• Telstra

• TELUS

• Time Warner

• T-Mobile

• TNL PCS

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Total Access Communications

• True Corporation

• TWTC

• United States Cellular

• Verizon

• Virgin Mobile

• Vivendi

• Vodafone

• Wisconsin Bell

• Xeta Technologies

Utility

• Acea

• AES Eletropaulo

• Algonquin Power & Utilities

• American Electric Power

• American Water

• Anglian Water Services

• Capital Power

• CenterPoint Energy

• Centrica

• Chuden Kankyo Technos

• Citizens Gas

• CLP Holdings

• Consolidated Edison

• Constellation Energy Group

• CPFL Energia

• CPS Energy

• Daesung Energy

• Dominion Resources

• DONG Energy

• DTE Energy

• Duke Energy

• E.ON

• EDP Renewables

• Empresa Distribuidora y Comercializadora Norte

• Enbridge

• Enel

• Enel Green Power North America

• Enersis

• ENMAX

• Entergy

• EPCOR Utilities

• Essent

• EVN

• Exelon

• FirstEnergy

• FirstEnergy Corp.

• Gamesa

• GDF Suez

• Hawaiian Electric Company

• Hong Kong and China Gas Company

• Hong Kong Electric Holdings

• Ho-Ping Power

• Huaneng Power International

• Hyflux

• Jinhua Power Industry Bureau

• Korea Electric Power

• Laclede Gas Company

• Liaoning Electric Power

• Louisville Water Company

• Mirant

• National Grid

• National Thermal Power Corporation

• NB Power Holding

• Nebraska Public Power District

• New York Power Authority

• NextEra Energy

• NiSource

• North China Grid

• Northeast Utilities

• NRG Energy

• Osaka Gas

• Otter Tail

• Pacific Gas and Electric Company

• Pampa Energía

• Paranaense de Energia

• Petróleo Brasileiro

• PG&E

• Powell Canada

• PowerStream

• PPL

• Progress Energy

• Reliance Power

• Reliant Energy

• RWE Aktiengesellschaft

• Scottish and Southern Energy

• Sempra Energy

• Severn Trent

• Shandong Electric Power

• Sichuan Electric Power

• Southern Company

• SSE PLC

• State Grid Corporation of China

• SunWater

• Taiwan Power Company

• Tenaga Nasional

• Tenaska

• Tennessee Valley Authority

• The AES Corporation

• The Kansai Electric Power Company

• Toho Gas

• Tohoku Electric Power

• Tokyo Electric Power Company

• Tokyo Gas

• Transalta Centralia Generation

• TransCanada

• Transgrid

• Vattenfall Europe

• Vectren

• Veolia Environment

• Wesfarmers

• West Penn Power Company

• Westar Energy

• Xcel Energy

• YTL Corporation

Human Capital Management (HCM)

Aerospace

• Aircelle

• AVIChina

• BAE Systems

• CAE

• Comac

• European Aeronautic Defence and Space Company

• Finmeccanica

• Hellenic Aerospace Industry

• Hindustan Aeronautics

• Keddeg Company

• Lockheed Martin

• Messier-Bugatti-Dowty

• Saab

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Snecma

• Spirit Aerosystems

• The Boeing Company

• Xi'an Aircraft Industry Group

Agriculture

• John Deere

• Maui Pineapple Company

Automotive

• Allied Specialty Vehicles

• Anhui Jianghuai Automobile

• Chrysler

• Continental Airlines

• Cooper-Standard Automotive

• Daimler

• Fiat

• Ford Motor Company

• General Motors

• Harley-Davidson

• Honda Motor

• Hong Leong Asia

• Hyundai Motor Company

• ITT Industries

• Iveco-Magirus

• Magna

• Nissan

• Proton Holdings

• Randon

• Toyota

• Trayer Products

• TRW Automotive

• UMW

• Volkswagen

• Volvo

Consumer Products/Packaged Goods

• Astor Chocolate

• Berjaya Corporation

• BioProducts

• Brasil Foods

• Carhartt

• CocaCola Hellenic Bottling

• Corning

• Godrej Industries

• Guitar Center

• Johnson Electric Group

• Kuala Lumpur Kepong

• Marsoner

• Molson Coors

• Nationwide Auction Systems

• Natura Cosméticos

• Sanofi

• Sierra Nevada Brewing Co

• TCS Corporate Services

• Thai Union Frozen Products

• Tommy Hilfiger Group

• William Arthur

Distribution/Transportation

• Alaska Air Group

• American Municipal Power

• Anhui Electric Power Company

• APL

• BNSF Railway

• Buckeye Power

• COSCO

• CSX Corporation

• East Coast Mainline Company

• Electrabel

• Future Focus

• Guangshen Railway

• LinkAmerica

• LUL Nominee BCV

• Maersk Group

• NMK Management Services

• Pacific Gas and Electric Company

• Panama Canal Authority

• PKP Intercity

• Shandong Electric Power

• Slovenske elektrarne

• South Mississippi Electric Power Association

• Stagecoach South Western Trains

• Total Quality Logistics

• Westar Energy

• Yang Ming Marine

Electronics

• Anritsu

• Avaya

• Canon

• Dexter Research Center

• Hewlett-Packard

• InnerWireless

• NCR

• Nokia

• Pioneer Electronics

• Sun Microsystems

• Toshiba

Financial Services/Banking

• Alliance Bancorp

• Allianz

• American Eagle Federal Credit Union

• American Home Mortgage

• APAC

• Banco Bradesco

• Banco de Chile

• Banco de la Nación Argentina

• Banco do Brasil

• Banco Santander

• Bancolombia

• Bangkok Bank

• Bank of America

• Bank of Italy

• BankAtlantic

• Cartasi

• Cathay Financial Holding

• Chinatrust Bank

• CIT

• Citigroup

• Commerce Bancshares

• Community First Credit Union

• DBS Bank

• Deutsche Post

• DNB ASA

• Eagle Valley Bank

• Elevations Credit Union

• Erste Bank der oesterreichischen Sparkassen

• Federal Reserve Bank of New York

• Financière Accord

• First Entertainment Credit Union

• First Niagara Bank, National Association

• First Potomac Realty Trust

• Ford Motor Company

• Granite Properties

• Hancock Holding Company

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• HSBC

• Iberia Bank

• Inter-American Development Bank

• JP Morgan Chase

• Malayan Banking

• Mutual Federal Savings Bank

• Natixis

• Nomos-Bank

• Prudential

• Rabobank

• Regions Bank

• Resource America

• Royal Bank of Canada

• Shenzhen Development Bank

• Smart Financial Credit Union

• Starwood Hotels & Resorts

• State Bank Of Bikaner and Jaipur

• Targobank

• TH Properties Sdn Bhd

• The Boeing Company

• The Royal Bank Of Scotland

• United Overseas Bank

• USA Credit Union

• Visa

• Wells Fargo

Government/Military

• Argentine Federal Police

• City of Nashua

• County of Santa Barbara

• Federal Bureau of Investigations

• Florida Department of Revenue

• Highways Agency

• HM Prison Service

• Internal Revenue Service

• JPJ - Road Transport Department

• Mecklenburg County

• Missouri Department of Transportation

• National Health Service

• NC Wildlife Resources Commission

• NOAA

• ODOT, District 12

• Office of Hawaiian Affairs

• Pueblo of Tesuque

• Royal Thai Police

• San Antonio Housing Authority

• Singapore Armed Forces

• Superior Court of Orange County

• The Mosaic Company

• United States Air Force

• US Army

• US Department of Transportation

• US Department of Veterans Affairs

Industrial Products

• Accutek Packaging Equipment

• Canon

• Caterpillar

• Cooper Industries

• Design Communications

• FIA

• Formac

• Graham Engineering

• Ilim Group

• Link-Belt Construction Equipment

• Lockheed Martin

• Recycled Paper Greetings

• Sigdo Koppers

• Snapware

• SSI Technologies

• Thomas Steel Strip

• U.S. Steel Canada

• Western Container Corporation

• Weyerhaeuser

• WGI Westman Group

Insurance

• Access Insurance Holdings

• Allstate Insurance Company

• American National Insurance

• Conseco Services

• Domestic and General, Learning & Development

• Employee Benefit Services Group

• Erie Insurance Group

• Infinity Insurance Company

• Liberty Mutual

• Lincoln Financial Group

• Medical Mutual

• MetLife

• Pennsylvania FAIR Plan

• Pinnacol Assurance

• Profit Strategies

• Signal Iduna Poland

• State Farm Insurance

• Texas Mutual Insurance Company

• The Redwoods Group

• VSP

• WG Benefits

Media and Entertainment

• Australian Broadcasting Corporation

• Hubbard Broadcasting

• Journal Sentinel

Non-Profit

• AARP

• International Center of Photography

• MHS

• Pillars

• The Winnipeg Art Gallery

Other

• Alcoa

• Vale

Petroleum/Chemical

• 3M

• Anadarko Petroleum

• Baker Hughes

• BASF YPC

• Calumet Specialty Products Partners

• Canadian Natural Resources

• CF Industries Holdings

• Chevron

• China Petroleum & Chemical

• Citgo Petroleum

• ConocoPhillips

• Delek

• Dow Corning

• Ecopetrol

• Gazprom

• Hess Corporation

• Israel Chemicals

• Magellan Midstream

• Marathon Oil Company

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Nigeria LNG

• NOVA Chemicals

• Occidental Petroleum

• Pertamina

• PetroChina

• Petroliam Nasional

• Rithwik Projects

• Royal Dutch Shell

• Sasol

• Sofix

• Solvay

• TOTAL

• Williams Companies

• Ziff Energy Group

Pharmaceutical

• Abbott

• Astra Zeneca

• Baxa

• EisaiCo.

• Eli Lilly and Company

• Genentech

• GlaxoSmithKline

• Lilly France

• Novartis

• Roche

• Safetec of America

• Sanofi

• Teva Neuroscience

Research Organization

• NASA Johnson Space Center

Retail and Wholesale

• American Food Service

• Auto Electric Service

• Basic Chemical Solutions

• Bellacor

• BP

• Burlington Coat factory

• Busch's

• Carrefour

• Cencosud

• Coop Norge

• Dairy Queen

• Diesel

• Dynalab

• Europa Group

• FORCE America

• George Weston Limited

• Giant Eagle

• Globex Utilidades

• Haagen-Dazs

• Izumi Co.

• Jardine Cycle & Carriage

• JJ Taylor Distributing of MN

• Johnstone Supply

• Juffair Pharmacy

• Klein's All Sports

• L.L.Bean

• Loblaw Companies Limited

• Metal One America

• Metro

• Mid-City Supply

• PFG -Middendorf

• Rallye

• Retail Operators

• REWE Group

• Safeway

• Specsavers Optical Group

• Tesco

• The Bama Companies

• UAP

• UNY

• Valor Co.

• Vision Fitness

• Wal-Mart

• WESCO Distribution

• Wilsons Leather

• Xerox

Services

• AARP

• ADP

• Adventist Health System

• American Heart Association

• AORN

• Applied Digital Imaging

• Armada HR Solutions I

• Astron Solutions

• Austin Radiological Association

• Austin Regional Clinic

• Bayfront Medical Center

• Baylor College of Medicine

• BC HRMA

• Black & Veatch

• BloodCenter of WI

• Bond International Software

• Booz Allen Hamilton

• Botswana Post

• Briant Associates

• Brisbane City Council

• Broadridge Financial Solutions

• CareerBuilder.com

• Carey Olsen

• Catholic Health Initiatives

• Clarian Health

• Conservation Services Group

• Consorcio

• Corporate Network Services

• Covance

• Creative Group

• CSC

• DaVita

• Deloitte

• DELTA N.V.

• Digimarc

• Digitas

• DirectEmployers Association

• Educational Testing Service

• Energes Engineering Resource

• FlashPoint

• Fujairah Women's College

• Gehan Homes

• Graceland University

• HCA

• Health Evolutions

• HealthCare Partners

• Hewlett-Packard

• Horne International

• Huntingdon Life Sciences

• Iasis Healthcare

• Infotech

• Inova Health Care Services

• Intertek Testing Services

• Itella

• Jackson Hewitt

• JMZ Architects and Planners

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Kanawha County Public Library

• King's College Hospital

• Kittitas Valley Community Hospital

• KPA

• Landrum Companies

• Letterkenny Institute of Technology

• Licking Memorial Health System

• Lone Star Aerospace

• Manpower

• Medical System Network

• Methodus

• MRI Executive Solutions

• Multicultural Women's Council

• NationJob

• Net-Temps

• Nexus Resort Karambunai

• NorthgateArinso

• NSL Analytical Services

• Octane

• OptTek Systems

• Peterson, Johnson & Murray

• Phoenix Children's Hospital

• Pinchevsky & Co

• RED Development

• RTM & Associates

• Saint Barnabas Corporation

• SCANFuture Consulting

• Scripps Health

• Seattle Jobs Initiative

• Shanghai Media Group

• SIDDC

• Singapore General Hospital

• Solvere

• Sørlandet Sykehus

• Southern Cross Healthcare Group

• Spherion

• Sun Life Family Health Center

• TalentLine Executive Search and Recruitment

• Tenix LADS

• Textron

• The Children's Hospital of Philadelphia

• Times Publishing

• Transunion

• Trovix

• Unilab

• University of Cambridge

• University Of North Texas System Business Service Center

• University of Oxford

• University of Texas, Austin

• University of Wollongong

• Vestre Viken

• Vurv Technology

• Watson Wyatt

• WellStar Health System

• WestEd

• Whitney Information Network

• Wisconsin Exposition Center

• WorkPlace Media

• Wright State Physicians

Telecom

• AT&T

• Cable Europe

• Cellco Partnership

• Charter Communications

• Elektrobit

• Embarq

• FASTWeb

• Huawei Technologies

• Hutchison

• KT Corporation

• Level 3 Communications

• Manitoba Telecom Services

• Mobile TeleSystems

• Nippon

• P.T. Telekomunikasi

• Polska Telefonia Cyfrowa

• Singapore Telecommunications

• Swisscom

• TalkTalk Telecom Group

• Telecom Argentina

• TELUS

• Verizon

• VietNam Post and Telecommunications Group

Utility

• Acea

• Biwater

• Bonneville Power Administration

• Consolidated Edison

• Constellation Energy Group

• COPEL

• CPFL Energia

• CPS Energy

• Drax

• E.ON

• EDP Renewables

• Eletropaulo Metropolitana Eletricidade de São Paulo

• Empresa Nacional de Electricidad

• Enel

• Enersis

• FirstEnergy

• FL OAO OGK-1

• Gamesa

• GDF Suez

• GenOn Energy

• Korea Electric Power

• National Grid

• Otter Tail

• Pampa Energía

• Panama Canal Authority

• PG&E

• Power South

• Severn Trent

• Southern Natural Gas Company

• Sunflower Electric Power

• SunWater

• Tanjong

• Tenaga Nasional

• TenneT

• The AES Corporation

• Vattenfall Europe

• Vectren

• YTL Corporation

Information Technology (IT)

Aerospace

• Alliant Techsystems

• BAE Systems

• European Aeronautic Defence and Space Company

• Hindustan Aeronautics

• The Boeing Company

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• United Technologies Corporation

Agriculture

• USDA

Automotive

• Daimler

• Eaton

• Fiat

• Ford Motor Company

• Harley-Davidson

• Hong Leong Asia

• Porshe

• Proton Holdings

• Randon

• UMW

Consumer Products/Packaged Goods

• Adidas

• Alicorp

• Altadis

• AmBev

• Avon Products

• Brown-Forman

• Citrovita

• CMPC Tissue

• CocaCola

• Colgate Palmolive

• Dole Food Company

• Ecolab

• Electrolux Brazil

• Fonterra

• Grupo Bimbo

• Guangdong Shoe Industry

• Haier Group

• Hefei

• Henkel

• HoMedics

• Hypermarcas

• Imperial Tobacco Group

• Indesit Company

• Kraft Foods

• LG Brazil

• Natura Cosméticos

• New Balance Athletic Shoe

• Organic Valley

• Pelagio Oliveira

• Pepsico

• Procter & Gamble

• Samsung China

• Senco Products

• The Schwan Food Company

• The Tetley Group

• Tiffany and Co.

• Tod's

• Whirlpool

• Wilmar International

Distribution/Transportation

• Aerolíneas Argentina

• Air Canada

• Air France - KLM

• BNSF Railway

• British Airways

• China Southern Airlines Company

• Continental Airlines

• Delta Air Lines

• Deutsche Lufthansa

• Japan Airlines

• LAN Argentina

• Mammoet

• Nippon

• Panalpina

• Port of Portland

• Southwest Airlines

• Thomas Cook Group

• Trabajos Marítimos

• United Air Lines

• United Continental Holdings

• Virgin Atlantic Airways

• Virgin Group

Electronics

• Advanced Semiconductor Engineering

• Alcatel Lucent

• Apple

• Avaya

• Brasilsat Harald

• Cisco Systems

• Dell

• Deloitte

• Digitro Technologia

• ELMOS Semiconductor

• Epcos Do Brasil

• Ericsson

• Flextronics International

• General Electric

• Guitai Electronic

• Hewlett-Packard

• Hitachi

• Hon Hai Precision Industry

• Hoya Corporation

• InnerWireless

• Intel

• Inventec Hi-Tech

• Lenovo

• Nanosys

• NCR

• NEC

• Nokia

• Padtec

• Panasonic

• Philips

• Raytheon

• Robert Bosch

• Samsung

• Schneider Electric

• STMicroelectronics

• Tyco Electronics

• United Technologies Corporation

Financial Services/Banking

• Agricultural Bank of China

• Allianz

• Banco Bradesco

• Banco de Chile

• Banco de la Nación Argentina

• Banco Santander

• Banco Sofisa

• Bancolombia

• Bank of America

• Bank of China

• Bank of Tokyo-Mitsubishi UFJ

• Barclays Bank

• BNP Paribas

• Capital One

• China Construction Bank

• Citigroup

• DBS Bank

• Deutsche Post

• Dexia

• Federal Reserve Bank of New York

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• HSBC

• Industrial and Commercial Bank of China

• Industrial Development Bank

• ING Bank

• Intesa Sanpaolo

• JP Morgan Chase

• Lloyds Banking Group

• M&T Bank - Information Technology

• Merrill Lynch

• National City

• Natixis

• Nomura Holdings

• One Equity Partners

• PNC Bank, National Association

• Rabobank

• Royal Bank of Canada

• Russell Investments

• Sallie Mae

• Samsung

• Santander

• Society Generale

• The Fifth Third Bank

• Trimont Real Estate Advisors

• U.S. Bancorp

• UniCredit

• Valeurs Mobilieres Desjardins

• Wells Fargo

Government/Military

• Argentine Federal Police

• Banco do Brasil

• Bank of Italy

• British Home Office

• Central Intelligence Agency

• Deloitte

• Environment Agency

• Environmental Protection Agency

• Federal Bureau of Investigations

• Federal Energy Regulatory Commission

• Federal Ministry Health

• Federal Reserve Bank of New York

• Highways Agency

• HM Prison Service

• JPJ - Road Transport Department

• National Health Service

• National Police Agency

• Royal Thai Police

• San Antonio Housing Authority

• Singapore Armed Forces

• UK Border Agency

Industrial Products

• American Gypsum

• Bharat

• Cooper Industries

• Flowserve

• FMC Technologies

• Husky Injection Molding Systems

• L.B. Foster Company

• Mabe Brazil

• Material Sciences Corporation

• MSC

• National Oilwell Varco

• Orbit Irrigation Products

• Plastipak Packaging

• Robbins & Myers

• Solvay

• Sterlite Industries

• WEB Industria

Insurance

• AGF Brasil Insurance

• Alianca Do Brazil

• Allianz

• American International Group

• AXA

• China Life Insurance

• Dai-ichi Mutual Life Insurance Company

• Dongbu Insurance Company

• ERGO

• First Canadian Title

• Genworth Financial

• ING Bank

• Lincoln National Corporation

• Manulife Financial

• Mapfre Vera Cruz Vida Insurance

• Meiji Yasuda Life Insurance

• Meloche Monnex

• Metlife

• Milano Assicurazioni

• National Farmers Union Property and Casualty Company

• Nationwide

• Northwestern Mutual

• PEMCO

• Ping An Insurance Company

• Poste Vita

• Sumimoto Life Insurance

• Sumitomo Life Insurance Company

• T&D Holdings

• The British United Provident Association

• Unum Group

• USAA

Media and Entertainment

• Circulo de Lectores

• Jornal do Brasil

• NBC

• Scholastic

• The Dispatch Printing Company

• Thomson Learning Iberoamerica

• Tiscali

• Verizon

• Yahoo

Non-Profit

• State of Georgia

Other

• Aggregate Industries

• Alpha Natural Resources

• Drummond Company

• Vulcan Materials

Petroleum/Chemical

• Aera Energy

• Air Liquide

• Albemarle

• Apache North Sea

• ARC Resources

• Arizona Chemical

• Avery Dennison Corporation

• BP

• Calgon Carbon

• Chevron

• China National Aviation Fuel Supply Co

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• China Petroleum & Chemical

• Devon

• Dow Chemical

• DuPont

• Eastman

• Ecopetrol

• ENI Trading

• ExxonMobil

• General Electric

• GenTek

• Hess Corporation

• Illinois River Energy

• Kuwait Oil Company

• Murphy Oil

• Nexen

• Noble Energy

• Petrobras

• Petróleo Brasileiro

• Petrotrin

• QEP Resources

• Repsol

• Royal Dutch Shell

• Schlumberger

• TOTAL

Pharmaceutical

• Abbott

• Akzo Nobel

• Asahi Kasei Corporation

• Astra Zeneca

• B. Braun Melsungen

• Bayer

• Biovail

• Covidien

• Cubist Pharmaceuticals

• Digene

• Dr. Reddy's Laboratories

• Eli Lilly and Company

• GlaxoSmithKline

• Novartis

• Otsuka Pharmaceutical

• Pfizer

• Philips

• Sanofi

• Shanghai Pharmaceutical

• Sud-Chemie Aktiengesellschaft

• Takeda Pharmaceutical

• Teva Neuroscience

Retail and Wholesale

• Cencosud

• CHS

• Consumer Impact Marketing

• Foschini

• George Weston Limited

• Giant Eagle

• Globex Utilidades

• Jardine Cycle & Carriage

• Macintosh Retail Group

• Otto

• Repco

• Samtronics Peru

• Sears

• Sobeys

• Wal-Mart

Services

• Adventist Health System

• America Online

• American Speech-Language-Hearing Association

• Ascension Health

• Baylor College of Medicine

• BC Institute of Technology

• BearingPoint

• Berkshire Hathaway

• Booz Allen Hamilton

• Celera

• Consorcio

• CSC

• DaVita

• Digimarc

• EDS

• Education Bureau

• Google

• HCA

• Indira Gandhi National Open University

• IRIS Integrated Risk Management

• Laurens County Health Care System

• Manchester Metropolitan University

• Medical College of Wisconsin

• National University of Córdoba

• NHN Corporation

• Osmania University

• Parana University

• Parkway Holdings

• Robbins-Gioia

• Shanghai Open University

• Southern Cross Healthcare Group

• Stillwater Supercomputing

• The Boeing Company

• UMIST Manchester

• University of Buenos Aires

• University of Rome

• UpMyStreet.com

Telecom

• AT&T

• Celcom

• Cellco Partnership

• China Mobile Communications

• Deutsche Telekom

• France Telecom

• KT Corporation

• Nippon

• P.T. Telekomunikasi

• Portugal Telecom

• Singapore Telecommunications

• Sprint Nextel

• Telecom Argentina

• Telecom Italia

• TeliSonera

• Verizon

• Vision Technologies

• Vodafone

Utility

• American Water

• Brookfield Power

• Canadian Utilities

• China Power International Development

• Constellation Energy Group

• Covanta Holding

• Detroit Edison

• Direct Energy

• Dominion Resources

• EDP Renewables

• Enbridge

• FirstEnergy

• Gas Natural SDG

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Georgia Power

• Hong Kong Electric Holdings

• Jusco

• Korea Electric Power

• NSTAR

• OUC

• San Francisco Public Utility Commission

• Southern Company

• SunWater

• The AES Corporation

• Tokyo Electric Power Company

• TXU

• United Water

• Vattenfall Europe

• Vectren

Innovation

Aerospace

• Bell Helicopter

• General Electric

• Textron

• The Boeing Company

Automotive

• Benteler

• Delphi

• Faurecia SA

• Ford Motor Company

• Harley-Davidson

• Honda Motor

• Johnson Controls

• Magna

• Nissan

• Pirelli Deutschland

• PSA Peugeot Citroën

• TRW Automotive

Consumer Products/Packaged Goods

• 3M

• Aero Inventory

• Alimentos Polar

• AstenJohnson

• Cargill

• China Guizhou Maotai Group

• Compagnie de Saint-Gobain

• ConAgra

• Energical

• Fellowes

• Fisher-Price

• Fonterra

• Fraser and Neave

• Grupo Bimbo

• Heinz

• Infineon Technologies

• Levi Strauss

• Masco

• Millipore

• Natuzzi

• Nike

• Nitta Casings

• Sanford

• Schott

• Stanley Black & Decker

• Timberland Company

• Unilever

• Whirlpool

Distribution/Transportation

• Genencor

• Maersk Group

• McLane Company

• Port of Amsterdam

• Totem Ocean Trailer Express

Electronics

• ABB

• Compal Information Technology

• Dell

• Elektrobit

• Ericsson

• Harman International Industries

• Hewlett-Packard

• HGST Singapore

• Intel

• LSI Logic

• Nokia

• Sony

• Tyco Electronics

• Tyco Safety Product

• VTech

Financial Services/Banking

• AXA

• Banesco

• BNP Paribas

• Credit Suisse

• Federation des Caisses Desjardins

• HBOS

• HSBC

• Industrial and Commercial Bank of China

• INTL FCStone

• John Deere

• National Australia Bank

• National City

• Northwestern Mutual

• Russell Investments

• Scotiabank

• State Bank of India

• State Street

• Swedbank

• The Fifth Third Bank

• The Vanguard Group

• Travelex Holdings

• Vancity Credit Union

• Washington Mutual

• Wells Fargo

Government/Military

• Australian Council of Auditors-General

• Swissnex Boston

• US Army

• US Department of State

• US Navy

Industrial Products

• Black & Decker

• Carpenter Technology

• Chengshan Group

• Eaton

• Kimberly-Clark

• Kohler Company

• Nordson

• Norsk Hydro

• Nucor Corporation

• OI Europe Sarl

• Oldcastle

• OMRON

• Ricoh

• Riverdale Mills

• Soler and Palau

• Tokai Rubber

• US Gypsum

• US Synthetic Corporation

• Vallourec

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

Insurance

• Ecclesiastical Insurance

• Express Scripts

• Genworth Financial

• MetLife

• USAA

Media and Entertainment

• Bertelsmann

• British Sky Broadcasting Group

• News Corporation

• Promotora de Informaciones

• Technicolor SA

• The Walt Disney Company

• Time Warner

• Toho Co.

• Tokyo Broadcasting System

Non-Profit

• DevTech Solutions

Other

• Newmont Mining

• Tennis Australia

Petroleum/Chemical

• ACTEGA Terra

• Air Liquide

• Air Products and Chemicals

• Ashland

• Baker Hughes

• BP

• Buckman Laboratories

• Chevron

• ConocoPhillips

• Dow Chemical

• Ecopetrol

• ExxonMobil

• FMC Technologies

• Hercules

• Japan Oil Development Co.

• Kuwait Petroleum

• Lukoil

• Marathon Oil Company

• Occidental Petroleum

• PetroChina

• Praxair

• Sasol

• Suncor Energy

• Wintershall

• Yara International

Pharmaceutical

• Abbott

• Align Technology, Inc.

• Astra Zeneca

• Avecia Biotechnology

• Aventis Pharmaceuticals

• Baxter

• Becton Dickinson

• Boston Scientific

• Eli Lilly and Company

• Ipsen

• Janssen-Cilag

• Merck & Co.

• Nanjing Medicine Industry

• Pfizer

• Recordati

• Sanofi

• Schwarz Pharma

Retail and Wholesale

• Summit Electric Supply

Services

• Accenture

• Building Knowledge

• Deloitte

• ExxonMobil

• Fujitsu

• Fulfilled Executive

• Google

• Infotech

• Intuit

• Lockheed Martin

• Lone Star Aerospace

• Loyola Press

• Newgen Software Technologies

• Ontario Service Safety Alliance

• Q-Plan North Greece

• Sandia National Labs

• Strategic Knowledge Solutions

• Tej Media Networks

• Westinghouse Electric Company

Telecom

• AT&T

• Celcom

• Cellco Partnership

• China Netcom

• Embarq

• Qwest Communications

• Telefónica

• Telenor ASA

• Verizon

• Vivendi

Utility

• Centrica

• China Yangtze Power

• CPS Energy

• Direct Energy

• E.ON

• Enbridge

• Exelon

• Gas Natural SDG

• GDF Suez

• Sempra Energy

• Shinko Kobe Power

• Southern Company

• Xcel Energy

Waste Management/Environmental

• Grupo Domos

Knowledge Management (KM)

Aerospace

• Raytheon

Automotive

• Ford Motor Company

Consumer Products/Packaged Goods

• Merck & Co.

• Sayga Flour Mills

Electronics

• Canon

• Corning

• Intel

• Raytheon

• Schlumberger

Financial Services/Banking

• HSBC

• The World Bank Group

• Wells Fargo

Government/Military

• IMF

• United States Air Force

• US Department of Education

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

Industrial Products

• Caterpillar

• Embraco

• University of Stuttgart

Insurance

• Workplace Safety and Insurance Board

Non-Profit

• OCEG

Other

• BHP Billiton

Petroleum/Chemical

• Air Products and Chemicals

• Braskem

• Halliburton Company

• Marathon Oil Company

• Nexen

• Royal Dutch Shell

• Solvay

Pharmaceutical

• Aventis Pharmaceuticals

• Bristol-Myers Squibb

Retail and Wholesale

• Best Buy

• Deutsche Telekom

• Eaton

• Giant Eagle

Services

• AXA

• Canadian International Development Agency

• Cisco Systems

• CSC

• EDS

• Hewlett-Packard

• Mercer

• Nielsen Media Research

• PA State Employees' Retirement System

• PricewaterhouseCoopers

• University Health System Consortium

• Westinghouse Electric Company

Telecom

• T-Mobile

Utility

• National Thermal Power Corporation

• Reliant Energy

Marketing

Consumer Products/Packaged Goods

• Anheuser-Busch

• Crocs

• Esprit Holdings

• Gucci Logistica

• Heineken

• Kraft Foods

• Mars

• Polo Ralph Lauren

• Toshiba

Distribution/Transportation

• American Airlines

• Club Mediterrane

• Hapag-Lloyd

• Virgin Atlantic Airways

Electronics

• Audiovox

• Freescale Semiconductor

• Hewlett-Packard

• Motorola Solutions

• Nokia

• Samsung

• Seagate Technology

• Sony

Financial Services/Banking

• BNP Paribas

• Lloyds Banking Group

Insurance

• American International Group

• Japan Post Insurance

Media and Entertainment

• Lagardsre

• News Corporation

• Reed Elsevier

• Sky

• Toho Co.

Other

• Japan Racing Association

Pharmaceutical

• Becton Dickinson

• Boston Scientific

• Merck & Co.

• Pfizer

• Takeda Pharmaceutical

Rental

• Avis Budget

• Hertz

Retail and Wholesale

• Carrefour

• Kingdee

• ST Motorsports Marketing

• Tesco

• Wal-Mart

Services

• Early Warning Services

• Hong Kong Jockey Club

• Hotel Shilla

• NH Hoteles

• Southsea Tours

• Texas Lottery Commission

Telecom

• AT&T

• Telefónica

Product Development (PD)

Aerospace

• Airbus

• BAE Systems

• Bell Helicopter

• Bombardier

• Cessna Aircraft Company

• Danaher

• Eaton

• European Aeronautic Defence and Space Company

• FLIR Systems

• General Dynamics

• General Electric

• Goodrich Corporation

• Gulfstream

• Hellenic Aerospace Industry

• Lockheed Martin

• NGC Integrated Systems

• Precision Castparts Corp.

• Raytheon

• ST Aerospace

• Sumitomo Corporation

• Textron

• The Boeing Company

• United Technologies Corporation

• Volvo

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

Automotive

• AGCO

• ArvinMeritor

• BMW

• BorgWarner

• Caterpillar

• Chrysler

• Cooper-Standard Automotive

• Corning

• Daimler

• Dana Holding Corporation

• Delphi

• Dover Corporation

• Eaton

• Federal Signal Corporation

• Ford Motor Company

• General Motors

• Honda Motor

• Hyundai Motor Company

• Icahn Enterprises

• Illinois Tool Works

• Johnson Controls

• Kautex

• Kia Motors

• Lear Corporation

• Magna

• Mazda Motor Corporation

• Mitsubishi

• Navistar International

• New Flyer Industries

• Nissan

• Oshkosh Corporation

• Paccar

• Proton Holdings

• Robert Bosch

• Saipa

• Textron

• Thor Industries

• Tower International

• Toyota

• TRW Automotive

Consumer Products/Packaged Goods

• Advance Food Company

• Affiliated Foods

• Alberto-Culver

• Alimentos Polar

• Alticor

• Anheuser-Busch

• ARCOR

• AstenJohnson

• Avon Products

• BAT

• Beam

• Bergan

• Bunge Limited

• Bush Brothers

• Cadbury

• Cargill

• Casco

• Clorox

• Coach

• Colgate Palmolive

• Coors Brewing Company

• Coty

• Diageo

• Dr Pepper Snapple Group

• Ecolab

• Energizer

• Esselte

• Estee Lauder

• Fellowes

• Fiskars Craft

• Fonterra

• General Mills

• GlaxoSmithKline

• Indesit Company

• International Flavors & Fragrances

• Irvin & Johnson

• Kellogg Company

• Kerry Ingredients

• Klass Time

• Kraft Foods

• L'Oréal

• MacAndrews & Forbes Holdings

• Mars

• Mary Kay

• MillerCoors

• Molson Coors

• Monster Beverage Corporation

• National Beverage Corporation

• Nitta Casings

• Nu Skin Enterprises

• Pepsico

• Procter & Gamble

• QMI Solutions

• Quaker Oats

• Quiksilver

• Restek

• Revlon

• Robert Bosch

• Sanford

• Springs Window Fashions

• The Hershey Company

• The Tetley Group

• Thermo Fisher Scientific

• Unilever

• Vita-Mix

• Whirlpool

• Wilmar International

• Wrigley Company

Distribution/Transportation

• United States Postal Service

Electronics

• Actaris

• ADI

• Advanced Micro Devices

• Agfa HealthCare

• Amphenol Corporation

• Apple

• ARRIS Group

• Atmel Corporation

• Avago Technologies

• AVX Corporation

• Bell Aliant

• Bose Corporation

• Brocade Communications Systems

• Celestica

• Ciena

• Cisco Systems

• Comverse Technology

• Dell

• Diebold

• Diehl Stiftung & Company

• Edo Corporation

• Elektrobit

• EMC

• Harman International Industries

• Harmonic

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Hewlett-Packard

• Hitachi

• Intel

• Itron

• Jabil Circuit

• JDS Uniphase Corporation

• Johnson Controls

• Kingston Technology

• KLA Tencor

• L3 Communications

• Lexmark International

• LSI Corporation

• Marvell Technology Group

• Maxim Integrated Products

• McAfee

• Medtronic

• Mensor

• Micron Technology

• Microsemi

• Millipore

• Mitsubishi

• National Instruments

• National Semiconductor Corporation

• NCR

• NovAtel

• Philips

• Quantachrome Instruments

• Radio Shack

• Ricoh

• Sony

• STMicroelectronics

• Texas Instruments

• Thermo Fisher Scientific

• Titan Industries

• Toshiba

• Tyco Electronics

• Tyco Safety Product

• VOXX International

• Western Digital Corporation

Financial Services/Banking

• Mellon Financial

Government/Military

• FAB

• Marinha do Brasil

• Missouri Department of Transportation

• Sedena

• Singapore Armed Forces

• US Army

• US Navy

Industrial Products

• 3M

• AMKO Service

• AMSEC

• AptarGroup

• Aztec Plastic

• Baker Hughes

• Becton Dickinson

• Berry Plastics Group

• Bison Gear & Engineering

• Blitz

• BlueScope Steel

• Briggs & Stratton

• Brunswick Corporation

• Carpenter Technology

• Caterpillar

• Champion Compressors

• Clondalkin Group

• Cooper Industries

• Cymer

• Dal-Tile Services

• Diagraph

• Eaton

• General Electric

• Graham Packaging

• Griffon Corporation

• Hi-Tech Precision Plastic

• Huntington Ingalls Industries

• Ieh FM Holdings

• Intermatic

• Jcim, LLC

• John Deere

• Jotun Powder Coatings

• Kohler Company

• Lehigh Hanson

• Mantaline

• Masco

• Materion

• National Oilwell Varco

• Newell Rubbermaid

• Nordson

• Otis Elevator Company

• Pactiv

• Parker Hannifin

• Park-Ohio Industries

• Power-One

• Renco Group

• Schneider Electric

• Silgan Plastics Corporation

• Solo Cup

• Solvay

• Textron

• TRW Automotive

• Tupperware Brands Corporation

• Value Plastics

• Xerox

Insurance

• Assurant

Media and Entertainment

• DreamWorks Animation

• Positivo Group

• Televisa

Petroleum/Chemical

• 3M

• Alcoa

• Archer-Daniels-Midland Company

• Arizona Chemical

• Ashland

• Baker Hughes

• Buckman Laboratories

• Canada Starch Operating Company

• Cargill

• Chemtura

• Chevron Phillips

• CHS

• ConocoPhillips

• Cytec Industries

• Gulf Asian Petroleum

• Koppers

• Malaysia Petronas

• Methanex

• Murphy Oil

• Nan Ya Plastics Corporation

• Pemex

• Potash

• Praxair

• Roche

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Royal Dutch Shell

• SABIC Innovative Plastics

• The Mosaic Company

• TPC Group

Pharmaceutical

• Abbott

• Allergan

• Amgen

• Aramark

• Astra Zeneca

• Bard

• Bausch and Lomb

• Baxter

• Bayer

• Becton Dickinson

• Biogen Idec

• Biomet

• Boston Scientific

• Bristol-Myers Squibb

• Cardinal Health

• CareFusion

• Cook Group

• Cordis Corporation

• Covidien

• Dentsply International

• Edwards Lifesciences

• Eli Lilly and Company

• Forest Laboratories

• Genentech

• Genzyme

• Gilead Sciences

• Guidant Sales Corporation

• Highmark

• Hill-Rom Holdings

• Intuitive Surgical

• Invacare Corporation

• Johnson & Johnson

• Kimberly-Clark

• Kinetic Concepts

• Luxottica

• Mallinckrodt

• Medline Industries

• Merck & Co.

• Mylan

• Novartis

• Novo Nordisk

• One Equity Partners

• Parker Hannifin

• Pfizer

• Philips

• QT Instruments

• Ranbaxy Laboratories

• ResMed

• Roche

• Sanofi

• St. Joseph Health

• STERIS

• Stryker

• Synthes

• Teleflex

• Thermo Fisher Scientific

• Tyco Healthcare

• Varian Medical Systems

• Watson Pharmaceuticals

• Wyeth

• Zimmer Holdings

Research Organization

• Arianespace

• Exelis

• General Dynamics

• Kratos Defense & Security Solutions

• NASA Johnson Space Center

• Raytheon

• SAIC

• United Space Alliance

Retail and Wholesale

• AMCOL Health & Beauty Solutions

• Pelican Products

Services

• Aspen Technology

• First Data Commercial Services

• Lone Star Aerospace

• Satyam-Venture Engineering Services

Supply Chain Management (SCM)

Aerospace

• Airbus

• BAE Systems

• Cessna Aircraft Company

• Embraer

• European Aeronautic Defence and Space Company

• Kawasaki

• Lockheed Martin

• M7 Aerospace

• Mitsubishi

• Raytheon

• Rolls-Royce

• Rotorcraft Enterprises

• Smith's Detection

• Textron

• Thales

• The Boeing Company

• United Technologies Corporation

• UTC Hamilton Sundstrand

Agriculture

• Agricola Fornace

• Exoplast

Automotive

• Amsted Industries

• ATC Logistics & Electronics

• Audi

• AutoZone

• Beck/Arnley Worldparts

• Beiqi Foton Motor Company

• BMW

• Brisa Bridgestone Sabanci

• Caterpillar

• Chrysler

• Continental Airlines

• Continental Automotive

• CRP Industries

• Daihatsu Motor

• Daimler

• Delphi

• DHB

• Eaton

• Fiat

• Ford Motor Company

• Freightliner

• General Motors

• Honda Motor

• Hyundai Motor Company

• IBC Vehicles

• International Truck and Engine

• Iran Khodro

• JBE

• Kongsberg

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Mack Trucks

• Medtronic

• Motor Coach Industries International

• Navistar International

• Nissan

• Paccar

• PSA Peugeot Citroën

• Renault

• Robert Bosch

• Southco Manufacturing

• Superior Industries International

• Syncro

• Toyota

• VIP Parts, Tires & Service

• VISTEON

• Volkswagen

• Volvo

Consumer Products/Packaged Goods

• Accenture

• Advertising Resources

• American Crystal Sugar

• American Sugar Refining Company

• American Trading Company

• Anheuser-Busch

• Apparel & Footwear

• Applica Consummer Products

• Asahi Breweries

• ASKUL

• Aviko Rixona

• Beam

• Bel Brands

• BioProducts

• Bissell Homecare

• Brown-Forman

• Bush Brothers

• Cadbury

• Cargill

• Centric Group

• China Guizhou Maotai Group

• China Tobacco Hunan Industrial

• Cliffstar

• Coach

• CocaCola

• Darigold

• Diageo

• Dole Food Company

• DRS

• DuPont

• Electrolux

• Embraco

• Energizer

• Enerpac

• Ex-Cell Home Fashions

• Findel

• Frito-Lay

• Genencor

• General Mills

• Glanbia

• Groupe Danone

• Heineken

• Heinz

• Herdez

• Hitachi

• Hooven-Dayton

• Imperial Tobacco Group

• Irvin & Johnson

• Japan Tobacco

• Jarden

• JFE Shoji Trade

• Jilin Xinchao Stationery & Office Equipment

• Jubilant Organosys

• Kerry Ingredients

• Kimberly-Clark

• Kraft Foods

• Libbey

• LifeWay Christian Resources

• Manutan International

• Marine Harvest Norway

• Marsoner

• Martek Biosciences

• Marubeni

• Masterfoods

• Mattel

• Maytag

• McCormick & USIG

• Medtronic

• MGP Ingredients

• MWV PPO

• NCL

• Newell Rubbermaid

• Nike

• Nippon

• Norcros

• Nu Skin Enterprises

• Ocean Spray

• Office Depot

• PepsiCo

• Perdue Farms

• Philip Morris

• Progress Logistics

• Quality Ingredients Corporation

• Radeberger Gruppe

• Reckitt Benckiser

• Red Bull

• Reemtsma

• Relay France

• Ritter Sport

• Roche

• Schreiber Foods

• Shaw Industries

• SOLAE

• Tingley Rubber

• Tyson Foods

• United Technologies Corporation

• Velcro

• VF Corporation

• Walker International Transportation

• Whirlpool

Distribution/Transportation

• American Hotel Register Co.

• AMR

• ARCOR

• BC Ferries

• Benchmark Logistics

• Carnival Corporation

• Cognizant Tech

• Defense Distribution Depot San Joaquin

• Deutsche Post

• East Japan Railway Company

• Epes Transport System

• Expeditors

• FedEx

• Genencor

• INTERTUG

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Japan Airlines

• Key Logistics Solutions

• Khimji Ramdas P&G

• Maersk Group

• Mar Ter Spedizioni

• Menlo Worldwide

• NMK Management Services

• TNT Express

• United Continental Holdings

• United Space Alliance

• United States Postal Service

• Universal Weather & Aviation

• UPS

• Vopak

• World Kitchen

• World Wide Technology

• Yobel SCM

• YourWay Transport

Electronics

• Adaptec

• Adobe Systems

• ADVA Optical Networking

• Advanced Micro Devices

• Agfa-Gevaert

• Agilent Technologies

• Alcatel Lucent

• Andrew Corporation

• Apple

• Avaya

• Avnet

• Benchmark Electronics

• Bio Mediacal Research

• Cisco Systems

• CTS Singapore

• Fluke

• Freescale Semiconductor

• Garmin

• Halton

• Hewlett-Packard

• Hitachi

• Huawei Technologies

• Huber+Suhner

• Hynix

• InnerWireless

• Intel

• Inter-Tel Integrated Systems

• Invensys

• Jazz Technologies

• L3 Communications

• Lexmark International

• Mettler Toledo

• Microsoft

• Monster Cable Products

• Motorola Solutions

• NCR

• NEC

• Nextel

• Nokia

• NovAtel

• Novellus

• ON Semiconductor

• Oracle

• Plantronics

• Qualcomm

• Raytheon

• RedMed

• Research In Motion

• ResMed

• Sharp

• Silfex

• SMART Technologies

• Sony

• StorageTek

• Texas Instruments

• Titan Industries

• Toshiba

• Tyco Safety Product

• United Technologies Corporation

• UTStarcom

• Waters Corporation

• Xerox

• ZTE

Financial Services/Banking

• American Tower Corporation

• Bank of America

• BNP Paribas

• BonusCard

• Charles Schwab & Company

• China Construction Bank

• City Developments Limited

• Federal Reserve Bank of Atlanta

• Federal Reserve Bank of Boston

• Federal Reserve Bank of Cleveland

• Federal Reserve Bank of Kansas City

• FirstService

• General Growth Properties

• Industrial and Commercial Bank of China

• JP Morgan Chase

• Korea Land & Housing Corporation

• Lerum

• Lloyds Banking Group

• Long & Foster Companies

• Marina Bay Sands

• Mitsubishi

• Mitsui Fudosan Realty

• Realogy Holdings

• Roospark

• Simon Property Group

• Society Generale

• Sonnhalde Immobilien

• The Link Real Estate Investment Trust

• TIAA-CREF

• Visa

• Vornado Realty Trust

• Washington Mutual

Government/Military

• Autobahnen

• British Transport Police Authority

• Bureau of Alcohol, Tobacco, Firearms, and Explosives

• Bureau of Prisons

• California Department of Corrections & Rehabilitation

• California Department of Forestry and Fire Protection

• California Department of Housing and Community Development

• California Department of Justice

• California Department of Water Resources

• California Franchise Tax Board

• Central Scotland Police

• Cheshire Fire and Rescue Service

• Corporation of the City of Toronto

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Daqing Municipal Public Security Bureau

• Defense Finance and Accounting Service

• Delhi Development Authority

• Derbyshire Constabulary

• Environment Canada

• Environmental Protection Agency

• Federal Aviation Administration

• Federal Bureau of Investigations

• Federal Deposit Insurance Corporation

• Financial Supervisory Service

• Fire Service Department

• Florida Department of Environmental Protection

• Florida Department of Juvenile Justice

• Georgia Department of Transportation

• Hawaii Department of Public Safety

• Hereford and Worcester Fire and Rescue Service

• Humberside Police

• Indian Coast Guard

• Internal Revenue Service

• Japan External Trade Organization

• Jeonbunk Fire Department

• Kent Police

• Kentucky Transportation Cabinet

• Korea Forest Service

• Lincolnshire Police

• Manchester Police

• Maryland State Police

• Massachusetts State Police

• Ministry Of Agriculture, Fisheries, and Forestry

• Ministry of Economy

• Ministry of Enviroment

• Ministry of Railway

• Minnesota Department of Transportation

• National Institute of Standards & Technology

• National Police Agency

• New Jersey Department of Environmental Protection

• New Mexico Department of Children, Youth and Familes

• New York State Attorney General

• New York State Police

• New York Taxation and Finance Department

• Norfolk Police

• North Carolina Department of Crime Control and Public Safety

• Northern Ireland Polics

• Northumbria Police

• Office of the Comptroller of the Currency

• Office of Waterworks Seoul Metropolitan Government

• Oklahoma Department of Corrections

• Oslo Police

• Pennsylvania Department of Transportation

• Pennsylvania State Police

• Singapore Police

• Social Security Administration

• Sussex Police

• Technology Administration

• Texas Attorney General

• Texas Commission of Enviromental Quality

• Texas Department of Criminal Justice

• Texas Department of Public Safety

• The Port Authority of New York and New Jersey

• Transport Trading

• Tribunal Regional do Trabalho

• U.S. Securities and Exchange Commission

• United States Air Force

• United States Coast Guard

• US Department of Housing and Urban Development

• US Department of the Treasury

• US Department of Transportation

• US Fish and Wildlife Service

• Virginia Department of Corrections

• Wisconsin Department of Transportation

• Wyoming Department of Transportation

Industrial Products

• ABB

• Afrisam Cement

• AGCO

• AMG Engineering

• Amsted Industries

• Applied Materials

• Baker Hughes

• BBT Thermotechnik

• Belimo Customization

• Berry Plastics Group

• BHP Billiton

• Blount International

• Borealis Group

• Cannon Industries

• Caterpillar

• CEMEX

• Champion Compressors

• Chart Ferox

• Chart Industries

• CIC

• CM Lake Zurich

• CM Packaging Group

• CM PDI

• CM Stone Plastics

• CNH America

• Comercial Metals Corporation

• Cooper Industries

• Corning

• Daikin McQuay

• Danfoss

• Delphi

• Dofasco

• DuPont

• Eaton

• Entegris

• ERICO

• Eurofase

• FMC Technologies

• Fuji

• Fujitsu

• Gascogne Laminates Germany

• GD Midea Air-Conditioning Equipement

• Gerdau Acos Longos Brasil

• Gillette

• Goodyear Tire & Rubber

• Gree Electric Appliances

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Guangdong Midea Electric Applicances

• Hastings Deering

• Hi Essence Cable

• Ilim Group

• Ingersoll Rand

• Integra-Cast

• IPB

• JFC Holdings

• John Deere

• Johns Manville

• Kruegger International

• L.B. Foster Company

• Leatherman Tool Group

• Lincoln Electric

• Mantaline

• Metso Paper

• MWV PPO

• National Oilwell Varco

• NCI Building Systems

• Neapco

• Newell Rubbermaid

• Nordson

• Noritz Corporation

• Novellus

• Oceaneering International

• OSRAM

• Packard North America

• Pall Corporation

• Panasonic

• Payma Corporation

• Philips

• Precision Dynamics

• Racchetti

• Regal Beloit

• Rinnai Corporation

• S&C Electric

• Sany

• Schneider Electric

• Sealed Air Corporation

• Shanghai Electric

• Solutia

• Speedline Technologies

• Sumimoto

• The Boeing Company

• The Warren

• Thomas Steel Strip

• ThyssenKrupp

• Trex Company

• Trimo

• TruEconomy

• United Technologies Corporation

• UPM

• Vaillant

• Valcon

• Varian, Inc.

• Wenger

• Weyerhaeuser

• Xerox

• Zamil Steel

• Zumtobel Group

Insurance

• The Regence Group

• VSP

Media and Entertainment

• America Online

• Charter Communications

• Cox Communications

• Lagardsre

• The Walt Disney Company

• Time Warner

Non-Profit

• Carnegie Museums of Pittsburgh

Other

• Exxaro Resources

• Patriot Coal

• Sun Metals

• The Mosaic Company

Petroleum/Chemical

• Air Liquide

• Air Products and Chemicals

• Ashland

• Baker Hughes

• Ballance Agri-Nutrients

• Bayer

• BG Group

• Bharat

• BP

• China National Petroleum Corporation

• China Petroleum & Chemical

• China Pingmei Shenma Energy & Chemical Group

• Clariant

• CNOOC China

• ConocoPhillips

• Datong Coal Mining Group

• Dow Chemical

• Eastman Chemical

• Eastman Kodak

• Ecopetrol

• Essar Oil

• Esso Nederland

• ExxonMobil

• Frontier Oil

• Halliburton Company

• HB Fuller

• Hess Corporation

• Holcim

• Husky Energy

• ICI Paints

• International Specialty Products

• Johnson Matthey

• Kluber Lubrication

• Linde Group

• Murphy Oil

• National Starch

• Neste Oil

• Noble Energy

• Nufarm Americas

• Pertamina

• Petrobras

• PetroChina

• Praxair

• Repsol

• Royal Dutch Shell

• Schlumberger

• SICPA

• Sinclair Group

• Sinochem

• TOTAL

• Total Raffinage Marketing

Pharmaceutical

• Abbott

• Accenture

• Alcon

• Align Technology, Inc.

• Alkermes

• Arthrex

• Astra Zeneca

• Avecia Biotechnology

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Bard

• Bausch and Lomb

• Baxter

• Bayer

• Becton Dickinson

• Boehringer Ingelheim

• Boston Scientific

• Bristol-Myers Squibb

• CareFusion

• Carval de Colombia

• Cephalon

• Covidien

• CSL Behring

• Eli Lilly and Company

• Genentech

• General Electric

• Gilead Sciences

• GlaxoSmithKline

• Janssen-Cilag

• Johnson & Johnson

• Luxottica

• Medline Industries

• Medtronic

• Merck & Co.

• Nippon Shinyaku

• NIPRO

• Novartis

• Olympus Medical Systems

• Otsuka Pharmaceutical

• Pfizer

• PRIM

• ResMed

• Roche

• Sanofi

• SARSTEDT

• Shanghai Pharmaceutical

• Shenzen Huamingtai Experimental Equipment

• Sorin Group

• Stryker

• Synthes

• Takeda Pharmaceutical

• Terumo

• Therakos

• Zimmer Holdings

Rental

• Aggreko International

• Arval Service Lease

• Avis Budget

• Enterprise Holdings

• Hertz

• Rent-A-Center

• Ryder

• The Crawford Group

Retail and Wholesale

• Abercrombie & Fitch

• Advanced Business Graphics

• AEON

• Anheuser-Busch

• Apparel Group

• Aramark

• Arcadia Group

• Arcos Dorados Holdings

• Arrow Electronics

• Ashland

• Auto Electric Service

• Avnet

• Barnes Group

• Bernick's

• Bloomin' Brands

• Brinker International

• Broder Bros

• C&S Wholesale Grocers

• Canon

• Cargill

• Carrefour

• Club Mediterrane

• Compass Contract Services

• Cooperativa Italiana di Ristorazione Societa

• CVS Caremark

• Daimaru Matsuzakaya Department Stores

• DEMDACO

• Dorma

• Dorman Products

• Eastman Kodak

• Express Scripts

• FINSA

• Flunch

• Gloria Jeans

• GMRI

• Greggs

• Halton

• Home Depot

• Integrated Supply Network

• J Front Retailing

• Johnsonville Sausage

• Johnstone Supply

• Klein's All Sports

• Leggett & Platt

• LifeScan

• Logistica 3W

• Lotte Shopping

• Lubrizol

• LUK Automotive Services

• Macy's

• Marsh Supermarkets

• Maytag

• McDonald's

• MCI Service Parts

• Medtronic

• METRO

• Michaels Stores

• MidwayUSA

• Mitsui & Co.

• Monsanto

• Mos Food Services

• Nash Finch Company

• Natuzzi Americas

• Nippon

• Nova Scotia Supply Chain

• Oracle

• Pizza Hut

• Qui Group

• R.E. Michel Company

• Reckitt Benckiser

• Roche

• Safeway

• Sasol

• Sears

• Seven & I Holdings

• Shinsegae Co

• SmartBargains

• Sodexo

• Sogo & Seibu

• Sounds True

• Standard Auto Parts

• Standard Motor Products

• Starbucks

• Taco Bell

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Target

• The Merrill Company

• The Parts House

• The Pictsweet Company

• Tim Hortons

• TWDC Strategic Sourcing

• United Farmers of Alberta Cooperative

• Wal-Mart

• Warehouse Stationery

• Wawa

• Westinghouse Electric Company

• Whitbread

• XanGo

• YUM! Brands

Services

• Abengoa

• Adobe Systems

• Alarm Automatika

• Alcatel Lucent

• Allegiance Properties

• Allegis Group

• ALOM Technologies

• Altran Technologies

• AON Hewitt

• Apollo Group

• Apollo Hospitals

• Argon

• Ascension Health

• Asklepios Kliniken Hamburg

• Atento Brasil

• Baker & McKenzie

• Battelle Memorial Institute

• Batten & Company

• Baylor College of Medicine

• Bechtel Group

• Bellwether Services

• Benesse

• Bilcare

• Black & Veatch

• BMI Healthcare

• Board of Education of City of Chicago

• Booz Allen Hamilton

• Brunel International

• Carlisle Companies

• Carlson Holdings

• China National Nuclear Corporation

• China Travel International

• China United Network Communications

• Cisa Trading

• CJ International

• Community Health Systems

• Compass Contract Services

• Contax

• Copper Trading

• Corning

• CSC

• DaVita HealthCare Partners

• Deloitte

• Desigual

• Dignity Health

• Diversified Maintenance Systems

• ECS Holdings

• Edith Cowan University

• EDS

• General Electric

• Genting Malaysia

• Georgia Tech

• Guidant

• Guy's and St. Thomas' NHS Foundation Trust

• HCA

• HealthCare Partners

• Hercules Holding

• Hewlett-Packard

• Home Inns & Hotels Management

• Howard Hughes Medical Institute

• Huawei Technologies

• Hyatt

• Hyundai Motor Company

• Infosys

• Intelligence

• Johnson & Johnson

• Jubilant Organosys

• Kaiser Foundation Hospitals

• Kelly Services

• Kettering Health Network

• Kimberly-Clark

• KPMG

• Laboratory Corporation of America Holdings

• Lakeshore Community Hospital

• Lapiz Online

• Latham & Watkins

• Lavalin Group

• Leland Stanford Junior University

• Manpower

• Manpower UK

• Mantis Partners

• Marketsphere Consulting

• Marriott

• McKinsey & Company

• Medica

• Mercer

• MET Sundry Supplies

• Microchip Technology

• Millennium & Copthorne Hotels

• Mitchells and Butlers Leisure Retail

• Mitsubishi

• Morson International

• NH Hoteles

• Nippon

• Ogilvy Group

• Omnicom

• Onet Services

• Ontario Lottery and Gaming

• Penta-Ocean Construction Company

• PricewaterhouseCoopers

• QPSI-Burlington

• Quest Diagnostics

• Randstand North America

• Recruit Holdings

• Renaissance Hotel Operating Company

• Rezidor Hotel

• Sage

• Samling Strategic Corporation

• Scandic Hotels

• Select Medical Corporation

• Seoul National University Hospital

• ServiceMaster

• Shanghai Foreign Service

• Sinaer Maintenance Division

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry

• Singapore Technologies Engineering

• Sinohydro Corporation Limited

• Six Continents Hotels

• SLCP Consulting

• Sodexo

• Sonda

• Sony

• Sørlandet Sykehus

• State University of New York

• Sun International

• Tao Bao Software

• Tata

• TECHNIP FRANCE

• TEKsystems

• Telsource Corporation

• Terminix

• Tetra Technologies

• The Methodist Hospital

• The ServiceMaster Company

• Tieto Sweden

• Tokai

• T-Systems Nederland

• U. T. M. D. Anderson Cancer Center

• Umass Memorial Health Care

• Unilab

• University of California

• University Of North Texas System Business Service Center

• URS Corporation

• US National Institute of Health

• US Oncology

• Vestre Viken

• Vivaki Communications

• Wipro

• Xerox

Telecom

• Sutherland Global

• T-Mobile

Unknown

• Andersen Corporation

• Firestone

• Nordson

• Sun Microsystems

• Toshiba

• Whirlpool

Utility

• Alliant Energy

• American Water

• Capital Power

• CenterPoint Energy

• Centrica

• Duke Energy

• Duquesne Light Company

• E.ON

• EDP Renewables

• Enel

• Exelon

• GDF Suez

• Georgia Power

• Laclede Gas Company

• NorthWestern Energy

• OGE Energy

• Philadelphia Gas Works

• Progress Energy

• Puget Sound Energy

• Saskatchewan Power Corporation

• Southern Company

• SSE PLC

• Tennessee Valley Authority

• TenneT

• Vectren

• Xcel Energy

Waste Management/Environmental

• Sukleen

© 2014 APQC ALL RIGHTS RESERVEDGENERATED ON 2/20/2014

OSB Participant List by Research Area and Industry