osc office 365_seminar_15th_feb_2012_public

MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE

Reduce Costs and Increase Productivity with Online Services

Lee Ralph – OSCKarl Redenbach – OSCEddie Foubister – OSCTed Shultz – Microsoft


Today’s giveaways

STRATEGY CONSULTING SUPPORT MICROSOFT CLOUD SPECIALISTS OFFICE 365 DYNAMICS CRM ONLINE

Question time……

How many of Microsoft’s 89,000 employees are engineers?


What we will cover…..

1. Introduction to OSC and Cloud Computing

2. Microsoft’s cloud strategy and Office 365

3. Office 365 demo (FABRIKAM)

4. Customer examples and business value

5. Q&A and 1:1 sessions and arrange a consultation


We are a business focused 100% on Microsoft solutions First dedicated cloud Microsoft Partner with global

capability 70 people worldwide Offices in:

London Sydney, Melbourne, Canberra, Brisbane Shanghai San Diego and New York

Migrated over 100 customers and 50,000 users to the Cloud

Introduction to OSC


Some of our customers


Where are you now?

Camp 1 Camp 2 Camp 3

- Reduced cost of IT- Greater capability- Global collaboration- Leveraging IP

4. Hybrid Solutions


The efficiency of Microsoft Online Services

Less hardware investment required Browser based applications Upgrades and maintenance taken care of Focus on your business Own way less and do way more

http://www.youtube.com/watch?v=sv4W-PUEjbY


Trends Driving the Future of Productivity

CONSUMERIZATION MULTI-GENERATIONAL INFRASTRUCTURE LIMITATIONS

ANYTIME, ANYWHERE RISE OF THE CLOUD

“This year (2012), 20% of businesses will own no IT assets.”

Gartner

“The move to Microsoft Online Services will help cut operational costs by an estimated 30% and create a variable cost model that will provide increased flexibility in the future.”

Ingo Elfering, Vice President,GlaxoSmithKline

“We were cautious of how many people would embrace a new tool. What we found was that 80% of our users wanted to be on a Microsoft-type platform and were using one at home.”

John Kalka, Vice President,Ingersoll Rand

“The world's mobile worker population will pass the 1 billion mark this year and grow to nearly 1.2 billion people – more than a third of the world's workforce – by 2013.”

IDC, Feb. 2012

Older staff spend an ave. of 6.8hrs/w interacting with work email. Younger staff spend just 4.2hrs/w on email and more time on text messaging (3hrs) or IM (3.2hrs).

Accenture, Jan. 2011


Increased access to high cost assets


How do I know Online Services are right for me?

Individual steam generators for power

Circa 1900

1940Over 90% of US electricity produced by utilities

1907

1920

1930Utility electricity hits 80%

Utility electricity hits 70%

Utility electricity reaches 40%

Proven Case - The Transition from Private to Public Utilities


Microsoft Cloud Strategy - Customers tell us…• We want the features of the latest platform but

don’t want to upgrade or we don’t have the skills…

• We can’t keep good IT people to run the platform and we need to free up our best people to work on strategic projects…

• We want more predictable IT costs even if it doesn’t save a lot of money…

• We can’t spend enough to ensure security and reliability…

• We want to provide capabilities to employees who don’t have those today but don’t want to spend time…


Cloud Computing: The Microsoft View

FREEDOM

Solutions you know and trust delivered by SUBSCRIPTION

Applications, platforms, and data center infrastructure as a UTILITY

EXTEND

DEVELOP


An Overview of Office 365

http://www.youtube.com/watch?v=7SGp9pA9cAY

Service Review - Office 365BRINGING TOGETHER CLOUD VERSIONS OF OUR MOST-TRUSTED

COMMUNICATIONS AND COLLABORATION PRODUCTS WITH THE LATEST VERSIONOF OUR DESKTOP SUITE FOR BUSINESSES OF ALL SIZES.


INCLUDING OFFLINE CAPABILITY


The Power of Lync Online

http://lync.microsoft.com/en-us/TestdrivingLync/Pages/default.aspx


Office Web Apps and SharePoint Workspace


Supporting Mobile Devices

ActiveSync and Blackberry Business Cloud Services

Anytime, anywhere, any place access across all your devices

Removing the requirement for on-premise or hosted BES


Customers who are embracing Cloud with Microsoft

Thousands of business and government entities representing millions of people have purchased Microsoft’s online productivity services to improve productivity and reduce costs. Customers include;

• 13 of the top 20 global telecom firms,• 15 of the top 20 global banks,• 16 of the top 20 global pharmaceutical

companies.- Microsoft

2010


Q&A…… ask us anything


Break


Morning Session 2

FABRIKAM demonstration

Project Methodology

Best Intranets (examples)

Q&A

1&1 Sessions


Question time……

What percentage of Microsoft's 40,000 engineers will be working on cloud related products by the end of this FY?

FABRIKAM demonstration


https://oscuk.sharepoint.com/sites/fabrikam/Pages/default.aspx


Key drivers for a successful Intranet

How do we get there? Use the right methodology!

User AdoptionChange Management

Usability

Information Management

Governance

• Training• Communication

• Solve user problems• Make it an enjoyable experience

• Search• Information Architecture

• Manage / maintain / monitor solution

• Infrastructure / Users


UsabilityEffort

40%

40%

20%

Project Approach


Priority Quadrant

Value to the Organisation

Com

ple

xit

y L

evel

HIGH

HIGHLOW

Intranet Requirements:

- Energy Wide Intranet- General Document Management

System- Effective Search- MySites- Project Centre- Advanced Document Workflow (Document

Lifecycle Management)- Commercial Information Forum- Form Centre- Virtual Team Meetings- Ask an Expert (Troubleshooting Forum

Q&A)- Knowledge Management (Wiki)- Mobile Access- Extranet (suppliers/ contractors)

CONCEPTUAL PRIORITISATION


Engaging the User

Usability is the ease in which people can use a particular tool or object to achieve a particular goal.

User experience is the experience a person has when they interact with a product or service.


nSynergy training offeringWhat’s the difference?Usability User Experience

SharePoint Design Based on Mobile Device

Familiar Interface

Icon driven Simple

Heineken Intranet

Search driven design Graphically aesthetic Good corporate branding Dedicated real estate for quick

links Encouraging a sense of

community Users currently online are listed on

the side of the page.

Heineken Intranet

Creating internal awareness of the brand’s external web presence

Heineken-related videos posted on YouTube and images posted on Flickr also appear on the site, giving users a sense of how the brand is being portrayed.

Engineering

Company-wide news Staff profiles Access to personalized news

feeds Recent content from team

sites, document, wikis, events, case studies

Engineering

News HR forms Partners and Vendors Knowledge wiki Email inbox & calendar

viewing functionality

Utilities (Water)

Corporate Intranet Individual team focus IT “Engine Room” H&S awareness portal Ratings driven search Content using a star rating

scale Adding tags / comments to

help the search engine identify content

Manufacturing

Project Control Centre (PCC) Major projects Task orientated, graphical

view Workflow Project Managers make key

decisions at the point of need

RPS Sample

Hot Topics??? Corporate Intranet General Document

Management Project Meeting Sites Project Management Portal Forms Social Collaboration Suppliers/ Vendors/ Customers

Input Forms

Input - forms Process – workflow/ alerts Output – KPIs, supporting more

effective project management and enabling key decisions at the point of need

Automating business processes Validation to reduce email &

errors

Our design process

Fundamental to our approach Dedicated design team Produce concepts based on

brief Map design to Master Page and

CSS Build branding package

Feature stapling ensures consistent branding

Supports governance

STRATEGY CONSULTING SUPPORT

What we do…

SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION

Personas

STRATEGY CONSULTING SUPPORT SHAREPOINT CONSULTING INFORMATION MANAGEMENT BUSINESS PROCESS AUTOMATION

Lo-fi Wireframes


Key drivers for a successful Intranet


User AdoptionChange Management

Usability

Information Management

Governance

• Training• Communication

• Solve user problems• Make it an enjoyable experience

• Search• Information Architecture

• Manage / maintain / monitor solution

• Infrastructure / Users


Why OSC? We are a leading, proven and

established Microsoft Cloud Partner

Microsoft Cloud specialists with On Premise heritage

We can accelerate your project and ensure it’s right first time

Leverage our extensive Intellectual Property

We have the experience from migrating over 100 customers and over 50,000 users to the Cloud


Accreditations

Online Services Partner of the Year 2011

Microsoft Gold Certified Partner

Global Microsoft Cloud Accelerate Partner

Microsoft Cloud Partner Council Member since establishment


Q&A…… ask us anything


Contact Us

United KingdomLee Ralph Tel: +44 (0) 20 7060 4080 Email: [email protected]

The AmericasKarl Redenbach Ph: +1 (212) 231 8234 Email: [email protected]

Asia PacificSimon Tyrrell Ph: +61 (0) 409 929623 Email: [email protected]

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