osimo policy 20odessa
TRANSCRIPT
MUNICIPAL INNOVATION LABDavid OsimoDirector – Open Evidence #citylabodessa 16/10/2013
Policy 2.0: theory and practice
TODAY’S TALK Theory of policy 2.0
What Why How
Practices of policy 2.0 Technologies Design Examples
WHAT
THE CHALLENGES OF GOVERNANCE Detect and understand problems before they become
unsolvable” Involve open intelligence in policy-making, and extract
“good ideas” from it From words to action: ensure implementation and actual
behavioural change Reduce time-to-impact evaluation
All this, dealing with a distributed governance model. The traditional division of “market” and “state” no longer fits a reality where public decision and action is effectively carried out by a plurality of actors.
A VISION: A THIRD WAY OF POLICY MAKING?
+ Emergent+ Open+ Peer2peer+ Unexpected
Direct Democracy
- Social media - Populism- Unstructured discussion- Loudest voice
+ Expert based decisions+ Robust+ Relevant
Technocracy
- Black box- Closed models- Reductionism
A VISION: A THIRD WAY OF POLICY MAKING?
+ Emergent+ Open+ Peer2peer+ Unexpected
Direct Democracy
- Social media - Populism- Unstructured discussion- Loudest voice
+ Expert based decisions+ Robust+ Relevant
Technocracy
- Black box- Closed models- Reductionism
Policy-making 2.0:Open and evidence based
COVERING THE FULL POLICY CYCLE: IT’S NOT ABOUT CROWDSOURCING DECISIONS
ANTICIPATING THE UNEXPECTED: BIG AND OPEN DATA
POLICY DESIGN: SMART CROWDSOURCING
POLICY OPTIONS SIMULATION
UrbanSIM case
TURNING POLICY IN IMPACT: APPS FOR BEHAVIOURAL CHANGE
SENSE MAKING IN EVALUATION THROUGH OPEN DATA
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WEB 2.0 IS ABOUT VALUES, NOT TECHNOLOGY
ValuesUser as producer, Collective
intelligence, Long tail, Perpetual beta, Extreme ease of use
Applications
Blog, Wiki, Podcast, RSS, Tagging, Social networks, Search engine,
MPOGames
Technologies
Ajax, XML, Open API, Microformats, REST, Flash/Flex, Peer-to-Peer
Source: Author’s elaboration based on Forrester
A NEW WAY TO DO PUBLIC INNOVATION
Innovation without permission
Fast development (week-end)
Perpetual beta Planning for emergence Government not only a
player but a platform
DIFFERENT TYPES OF CITIZEN/GOV COLLABORATION
DataServices
Gov Citizens
Gov Intrapreneurship Crowdsourcing
Citizens Open Data apps Self-help
WHAT IS DIFFERENT?
BEYOND ARTIFICIAL OPPOSITIONS
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Emergent, bottom-up
Planning,Top down
Kublai, Rewired State, The Hub, Social Innovation Camp, Appsfordemocracy, …. #CitylabOdessa
WHY
6 THINGS CITIZENS CAN OFFER Software development skills (OpenCamera) Specific technical knowledge (PeerToPatent) Experience of using public services (PatientOpinion) Trust of other citizens (ActiveMobs) Capillar coverage of the territory (Fixmystreet) “Many eyes” (openspending)
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REMINDER: CITIZENS AND EMPLOYEES DO IT ANYWAY
POLICY TOOLS RELEVANT FOR POLICY CHALLENGES
LET’S TAKE A LOOK AT THE DARK SIDE
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DESIGN FOR BART NOT FOR LISA!
Hat tip: Carter and Dance, Nytimes.com
NON-TECH BARRIERS Learning lessons from 20 years of technology adoption
in government: bottlenecks are cultural and organisational, not technological
Technology will not suddenly free policy-making from politicking, corruption, personal interests, short term thinking, low interest from citizens…
But it changes the power relationships, the incentives and the barriers to entry
SPAM, CONFLICTS AND TROLLING
High relevance Recommended for short term
Recommended for long term
Low relevance Typical gov initiative
Typical internet focus
Low conflict High conflict
HOW
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LESSONS LEARNT
“There are more smart people outside government than within it” (Bill Joy)
“A problem shared is a problem halved ...and a pressure group created” (Paul Hodgkin – PatientOpinion.com)
“it’s about pressure points, chinks in the armour where improvements might be possible, whether with the consent of government or not” (Tom Steinberg, Mysociety.org)
“many participants in the process dilute the effect of bad apples or unconstructive participants” (Beth Noveck, Peertopatent.org)
THE 7 STEPS TO SUCCESS!
THE GAMIFICATION OF POLICY MAKING Feedback + Friends + Fun
http://daeimplementation.eu/
IT’S NOT JUST “TWO-WAY” CONVERSATION Many-to-many drives participation and action
http://daa.ec.europa.eu/group/2/content
IT’S NOT ABOUT DIRECT DEMOCRACY It’s about letting good ideas emerge and bad ideas be
revealed
http://daa.ec.europa.eu/content/special/crowdsourcing
IT’S NOT ABOUT “TOTAL OPENNESS NOW”
A continuous trend: opening up earlier, and at more granular level
http://daa.ec.europa.eu/content/special/towards-european-strategy-web-entrepreneurs
IT’S NOT ABOUT “TOTAL CITIZENS” Not representative but insightful
A REALITY CHECK: EVALUATING THE IMPACT OF POLICY 2.0CRITERIA Number of participants Involvement of decision makers Actual usage of the output in policy-making Media impact Feedback by policy-makers Actual improvement of policy quality
FINAL RECOMMENDATIONS Do no harm Enable Experiment Manage expectations Track and evaluate
PRACTICE
TOOLS Sentiment analysis (sentiment viz) Commentable documents (commentneelie.eu) Ideastorms (uservoice) Crowdsourcing (challenge.gov) Visualisation (openspending) Mapping (ushahidi) Open data (FP7 recipients)
Delivery model: custom vs off the shelf, installed vs as a service; open source vs proprietary
DESIGN TOOLS Friend (using social networks and peer pressure) Feedback (seeing the impact of your action immediately):
daa.ec.europa.eu Competition (light but deep): challenge.gov Moderation (ex-post vs ex-ante): patientopinion Identity (anonimity?) : evasori.info Reputation : DAA “interesting” daa.ec.europa.eu Rules (transparency about what is accepted and what is not;
how will the outcome be used) : Italy Digital Agenda Reach-out to the community : sicamp.org
For both government and citizens!
CASES https://www.diigo.com/user/osimod/citylabodessa