OUR DONORSApril 15, 2016

Dear Friends and Supporters, Project QUEST was founded twenty-four years ago based on a common vision held by Communities Organized for Public Service (COPS), Metro Alliance, business leaders, the City of San Antonio, Bexar County, and the State of Texas. We are proud that this past year 2014-2015 was the best ever! QUEST had its highest number of participants, 1088, and placed 362. Dr. Mary E. Stefl, Professor of Health Care Administration at Trinity University, completed a study measuring QUEST’s Return on Investment (ROI) for the fiscal year 2014-2015. During that fiscal year, QUEST placed 362 graduates. With the wage increase from pre-QUEST to post-QUEST dollars, the ROI is $3.00 for every $1.00 invested. In three years, the ROI is projected to be $9.84 for every $1.00 invested. In five years, the ROI is projected to be $17.67 for every $1.00 invested.

Due to its success, QUEST has been emulated in five other cities in Texas and in four other states – Louisiana, Arizona, Iowa, and Illinois. Groups from London, England, Southern California, and Mississippi recently met with us to learn more about our model.

QUEST initiated three major strategies in 2015:• QUEST received a $6 million four-year IT grant from the U.S. Department of Labor.

QUEST is training and placing the long-term unemployed in well-paying jobs in the IT sector.

• QUEST partnered with the White House on its Tech Hire initiative. This strategy builds on the DOL grant and collaborates with businesses, as well as the City of San Antonio, Bexar County, and the State of Texas to develop IT workers through bootcamp training.

• The Kellogg Foundation awarded QUEST a two-year $850,000 grant to develop and test an employer-embedded workforce development model. This grant focuses on advancing low-income working parents into higher-wage, middle-skill jobs. This strategy, in partnership with local hospitals such as Baptist Health System, CHRISTUS Santa Rosa Health System, and Methodist Healthcare, will provide a pipeline of healthcare workers.

As we celebrate Project QUEST’s 24th Anniversary, we want to say “Thank You” for your steadfast support. We look forward to continuing our success into 2016 and beyond.

Best regards,

From the Board Chair and Executive Director 515 SW 24th Street, Suite 201

San Antonio, TX 78207

5,000,000 & AboveU.S. Department of Labor

2,000,000 & AboveCity of San Antonio

100,000 & Above State of Texas - ACE Fund W.K. Kellogg Foundation

50,000 & Above Baptist Health Foundation Bexar County Mission & Ministry, Inc. Wal-Mart Foundation

20,000 & AboveAlamo Community College District Charlie E. Cheever, Jr. Frost Bank USAA Foundation Valero Energy Foundation

10,000 & AboveAmerican I.H.M. Province, Inc. (CICM)Bank of America Dahill Office Technology Corporation HEB Missionary Oblates of Mary Immaculate

5,000 & AboveCHRISTUS Santa Rosa Health System Hixon Properties San Antonio Discount Textbooks Sisters of the Holy Spirit & Mary ImmaculateUniversity Health System

2,000 & AboveBrooks City-BaseBroadway Bank Congregation of Divine Providence Diane Duesterhoeft and Mike PhillipsTom C. Frost The Gambrinus Company Hector Garcia, CPA Barbara B. Gentry Greehy Family FoundationHutchinson Shockey M.E. Allison & Co., Inc.Methodist Healthcare MinistriesNuStar Energy L.P.

RBC Capital MarketsSAMCO Capital Markets, Inc.San Antonio Area FoundationSt. Philip’s CollegeSWBCTerracina Family Charitable FoundationToyota Motor Manufacturing TexasWhataburger

1,000 & AboveAllstate Carmen Aguilar Kay Allison AT&T AVANCE Don Beeler Bracewell & Giuliani Father Walter D’heedene Hill Country Bakery Estrada Hinojosa HTS Voice and Data Systems Hurst Review Jefferson Bank Crystal Kohanke David Kvapil Morgan Stanley Tom O’Brien Port San Antonio Security Service Federal Credit UnionSiebert Brandford Shank & Co. South Texas Center for Pediatric Care St. Francis of Assisi Catholic ChurchSt. John Baptist ChurchSterne Agee Suzanne Wade Timothy A. Watt

500 & AboveABIP BCS Prosoft Congressman Lloyd Doggett Commissioner Paul Elizondo Janet Grojean Maliha Imami Kennedy Sutherland, LLP Rebecca Martinez Stephen O’Donnell Michael C. O’Hara- In honor of Sr. Rose Marie Sergio Rodriguez San Antonio Housing Authority Aurora Sanchez

Silver Eagle Distributors St. Timothy’s Catholic Church Charles Szabo Jeannette Flores WestbrookJudge Nelson Wolff

200 & AboveBrigidine Sisters Deborah Becht Judith and John Bel Tod Bruning Rev. Emmet Carolan The Greater San Antonio Chamber of CommerceChristin Jackson Maureen Killoran LiftFund Jane H. Macon Paul Martinez Lelani Mercado Randolph Brooks Federal Credit Union AJ Rodriguez St. Mary’s University William Stavinoha

100 & AboveAnne Messbarger-Eguia Richard Bellacosa Swen W. Borg, Jr Mario Carrasco Robert Cruz Kevin Downey Phil Hardberger June Kachtik Mary Grace Ketner Bryan Lyttle Hector Matos Steve Mendoza Mary Pena Brenda Perez Patti Radle Campaign Esmeralda Ramirez Lawrence Romo Terry Salazar Sr. Consuelo Tovar Aurora Valek John Vega Dorothea Wallace Melanie Webb White YL&S Bail Bond

www.facebook.com/ProjectQUESTInc

STRATEGIC PLANNING In 2014, Project QUEST completed its comprehensive strategic planning process. This process included working with local business and civic leaders as well as the Project QUEST Board of Di-rectors to determine the workforce development needs of the community and identify the stra-tegic opportunities for Project QUEST. A series of workshops and working sessions were conducted to revisit and revise the organization’s mission and vision statements. The planning identified a set of strategic objectives and related measures and initiatives to strengthen the organization as well as the local economy.

OUR STRATEGIC OBJECTIVES1. Identify and develop new strategic relationships with target employers2. Develop and implement a formal participant recruitment program3. Foster long-term relationships with our participants4. Identify and grow new sources of philanthropic and grant funding5. Foster strategic partnerships with the City of San Antonio and other workforce development leaders6. Foster a culture of professionalism and accountability through staff development

Sister Pearl Ceasar, CDPExecutive Director

Hector E. Garcia, CPA Chairman QUEST Board

ANNUALREPORT

2015

To strengthen the economy with highly qualified employees for in-demand, living wage careers.

Project QUEST’s Board of Directors is comprised of 17 members, 9 leaders from the business community and 8 leaders of COPS Metro Alliance. 100% of the board gives financially in support of Project QUEST.

In 2015, Project QUEST served 1088 low-income Bexar County adults in their skills training and had 388 graduates that represented 26 demand occupations. Average Hourly Wage at placementin 2015: $21.40 per hour

Project QUEST is a critical economic development resource that:• Understands and meets current and emerging employer workforce needs.• Provides comprehensive support and resources to program participants to achieve long term employment.• Facilitates collaboration with other workforce development stakeholders.

In the early 1990’s, an acute skills mismatch emerged as San Antonio’s economic base began shifting from manufacturing to service- and technology-driven industries. While 14,000 manufacturing jobs had been lost, over 19,000 new jobs had been created. Many of these were good paying

jobs, but they required skills and expertise that were in short supply among San Antonio’s low-income residents.

Project QUEST’s approach to training took shape through a process of grassroots community inquiry led by Communities Organized for Public Service (COPS) and Metro Alliance.

QUEST is based on four principles:• The program is jobs driven• The program focuses on training and careers that offer family

wages and advancement opportunities• The program incorporates intensive support services to help

participants overcome financial and personal barriers to skill acquisition

• The program leverages the training resources already operational in the community.

Today QUEST is a nationally recognized workforce strategy with a 24 year history of successfully planning and implementing training programs for professional, high-paying jobs that enhance the economic competiveness of San Antonio. QUEST has served over 6,243 participants and now boasts a 90% placement rate for its participants.

Evaluations performed by national organizations document QUEST’s effectiveness and impact. The Ford Foundation (Paul Osterman at MIT), the ASPEN Institute, Public/Private Ventures and most recently the Ray Marshall Center at the University of Texas have conducted these evaluations. Locally, Dr. Michael Gilbert, University of Texas at San Antonio, found that QUEST’s “Overall Assessment Rating – Effectiveness” was exceptional. This was the highest rating received among the five local workforce programs evaluated in that study. The Generational Impact Study shows the effects of programs such as QUEST on the children of graduates in more detail. Findings suggest that 90% of participants’ children age 18 and over graduated from high school, and 75% have gone on to college.

Dr. Mary E. Stefl, Professor of Health Care Administration at Trinity University, completed a study measuring QUEST’s Return on Investment (ROI) for the fiscal year 2014-2015. During that fiscal year, QUEST placed 362 graduates. With the wage increase from pre-QUEST to post-QUEST dollars, the ROI is $3.00 for every $1.00 invested. In three years, the ROI is projected to be $9.84 for every $1.00 invested. In five years, the ROI is projected to be $17.67 for every $1.00 invested. This ROI is based on the assumption that individuals’ pre-QUEST salaries are supplemented by 20% in entitlement benefits. It is assumed that salaries (and associated benefits) increase by 2% per year. No benefits are assumed for post-QUEST employment. Cost per placement was based on total QUEST expenditures.

BOARD EVENTS

FINANCIALS

RESULTS

OUR VISIONHector Garcia, CPA Chair

PrincipalHector E. Garcia, CPA

Dr. Dianna M. Burns, MD

President / ManagingPartner of South Texas

Center for Pediatric Care

Sister Gabriella Lohan SHSp

Holy Spirit Sister

Dr. Mary Stefl, PhD

Professor of Health Care Administration atTrinity University

Don Beeler, Vice Chair

Retired President & CEOof CHRISTUS Santa Rosa

Ramiro Cavazos

President & CEOof the San AntonioHispanic Chamber

of Commerce

Father FranciscoAlfredo Macias

Pastor of St. Leo theGreat Church

Jeannette Flores Westbrook

Senior Vice President ofCommunity Reinvestment

at Broadway Bank

Crystal KohankeSecretary

Vice President of Human Resources at CHRISTUS

Santa Rosa

Mary Alice Cisneros

President ofAmerican Sunrise

Gerardo Noriega

Gerardo Noriega Architect, LLC

Tom Frost

Chairman Emeritus

Tom O’BrienTreasurer

Retired Vice PresidentController of UDS Corp

Father Walter D’heedene CICM

Pastor ofSacred Heart Parish

Mike Phillips

Graphic Designer

Deborah Becht

Retired Executive VP of Human Resources at

Broadway Bank

Duane La Bom

Vice President of Talent Development at Tesoro

Sister Pearl Ceasar, CDPExecutive Director Lelani MercadoDeputy Director Susan SaleDirector of Accounting Teno VillarrealDirector of External Relations

Jamie NietoGrants Manager

Hugo HernandezProgram Manager

Annabelle Camero Career Advisor

Melissa CessacCareer Advisor Ruby GarciaCareer Advisor Miguel LugoCareer Advisor Jessica MartinezCareer Advisor Amanda PoplawskyCareer Advisor

Maria SalazarCareer Advisor

Ruby SiddleCareer Advisor

Yolanda SmithCareer Advisor Sylvia SanchezJob Placement& Alumni Coordinator

Carmen AguilarCertification Specialist

Maria (Terry) SalazarAssessment Specialist

Melissa ValdezRecruiter

Erika HurtadoJunior Recruiter

Bonita ChavezParticipant Services Assistant

Brenda PerezSenior Accountant

Lucie CadenaAccountant

Nelsy OlivaresReceptionist

Mario OliveiraExecutive Assistant

STAFF

350%annual earnings

increase

Net assets beginning of year: $454,393Net assets end of year: $996,027Change in net assets: $541,634

Excerpts from the financial and independent auditors’ report prepared by ABIP for year ending September 30, 2015 are below. This report includes Skills QUEST Dallas.

Expenses

Program  Services

Administra3on

Fundraising

11%

85%

4%

Program Services $3,325,739Administration $418,855Fundraising $151,487Total Expenses $3,896,081

18-24 years old 35825-34 years old 45335-44 years old 19945+ years old 78

Age

Single Parent 289Two Parent 235No Children 564

Family Household

Women 816Men 272

Children in Household 948

Gender

Single Parent

Two Parent

No Children

22%

27%52%

18-24 years old 394

25-34 years old 381

35-44 years old 211

45+ years old 73 7%

18%

33%

42%

7%

Registered Nurse 555 Licensed Vocational Nurse 207 Allied Health 141 Information Technology 119 Trades 66

Career Tracks

Registered  Nurse

Licensed  Voca3onal  Nurse

Allied  Health

Informa3on  Technology

Trades 19%

51%13%

11%6%

Hispanic 649African American 129White/Anglo 243Asian 58Other 9

Ethnicity

Hispanic

African American

White/Anglo

Asian

Other

12%

22%5.44%

1%

60%

Revenue Federal  Government

State  Government

Local  Government

Founda3on  Grants

Individual  &  Corporate  Gi:s

27%

11%

40%

14%7%

Federal Government $1,206,859State Government $500,000Local Government $1,791,471Foundation Grants $631,252Individual & Corporate Gifts $308,133 Total Revenue $4,437,715

Gender

Women

Men

75%

25%

Legacy For The Future- Annual Luncheon QUEST held its annual “A Legacy For The Future” luncheon on November 4, 2015, at the Hyatt Regency San Antonio Riverwalk Hotel. This event is QUEST’s largest annual fundraiser and brings together long-time supporters for an update on the activities and successes over the past year. The 2015 event honored one of QUEST’s founding members, Sr. Gabriella Lohan, SHSp, along with key partners in the healthcare industry: Baptist Health System, CHRISTUS Santa Rosa Health System, Methodist Healthcare System and University Health System. Jeannette Flores Westbrook and Hector Garcia successfully served as co-chairs.

Over 600 business, political and community leaders attended the event, which was sponsored by more than 50 different local businesses and individuals. The event grossed $203,937. Those contributions enable QUEST to provide participants with the support needed to succeed.

Graduate Recognition Ceremony QUEST participants make tremendous personal sacrifices and dedicate countless hours towards achieving their goals. In 2015 QUEST celebrated its 388 graduates at the two Graduate Recognition Ceremonies to honor their hard work and determination. Keynote speakers included Dr. Robert Vela, President of San Antonio College at the May ceremony and Mrs. Rose Spruill, Dean of Health Sciences at St. Philip’s College at the December ceremony. Two graduates, Yolanda Molina, RN graduate, and Nicole Buenrostro, RN graduate, shared their own success stories with the audience of over 900 family, friends, and supporters present at each ceremony.

QUEST is proud of its graduates and continues to support them as they launch their careers!

The Big Give S.A. 2015 The Big Give S.A. is a 24-hour day of giving organized by The San Antonio Area Foundation. The community-wide giving challenge aims to increase public awareness of the impact local nonprofits make in addressing our community’s challenges. QUEST participated in The Big Give S.A. for the second time in 2015 as

a new way to engage donors and community partners. The event raised over $6,900 which was more than double the previous effort in 2014. Moving forward, QUEST plans to make The Big Give S.A. a more prominent part of its development efforts.

QUEST 4 Success 5K In its third year, the 5K QUEST 4 Success event raised over $21,000. This community event attracted over 170 runners from Bexar County and the surrounding areas. The race route featured the picturesque Mission Reach River trail. An award ceremony was held at the historic Concepcion Park following the race. Another 100 supporters attended the family-friendly event that included a kids’ race, moon bounce, face painting and games conducted in partnership with the YMCA.

With the support of our sponsors, volunteers, and runners, QUEST 4 Success has quickly become an effective way to connect with the larger community.

Applicant Information Session (AIS) Project QUEST conducts outreach and recruitment events throughout the year. These efforts include presentations, partner agency referrals, participation in job and education fairs, neighborhood walks, social media campaigns, targeted mailings, and dissemination of flyers and other materials in communities in San Antonio. To reach the most diverse populations, recruitment takes place not only in brick and mortar environments such as public schools, libraries, churches, community centers, and job or education fairs, but also in virtual environments, including social media websites such as Facebook, Twitter, and LinkedIn. Individuals applying for QUEST’s program attend a presentation or an Applicant

Information Session (AIS) facilitated by QUEST staff. In 2015, QUEST reached out to an estimated 6,600 individuals through AIS, community events, fairs, and other outreach activities with community partners.

Class of 2011-2012 Class of 2012-2013 Class of 2013-2014 Class of 2014-2015

$39,454 $37,477 $42,003 $42,097

$10,816 $9,140 $9,365$8,498

Annual Wage IncreasePre-QUEST Post-QUEST