our ceoA WORD FROM

Social Responsibility at Ingram MicroCorporate social responsibility (CSR) is a commitment we all share at Ingram Micro.

With a presence in 26 countries around the globe, the world is not just where we do business—it’s where we live, play and raise our families.

For this reason, 2010 became a year where we gained significant momentum in our social responsibility efforts.

We took the grass-roots work our associates were forging around the globe, both personally and profes-sionally, and formed a company wide program that has top priority from the boardroom to every corner of our organization. We launched this strategic effort on Earth Day 2010 through our Smart Citizen brand.

Smart Citizen, Smart StewardWhat does being a smart citizen mean at Ingram Micro? It involves practicing our corporate commitment to be socially responsible in three key areas:

• OurEnvironment: Lead as an environmentally accountable corporation working with our customers and suppliers to minimize our company’s impact on the environment.

• OurCommunities: Be a positive influence in the communities in which we work and live.

• OurWorkplace: Maintain a professionally challenging, rewarding, respectful and safe workplace for all Ingram Micro associates and business partners.

As individual and corporate members of the global community, we strive to keep these commitments, doing what is right, best and fair for our communities, partners, associates and shareholders while main-taining a strong and viable business.

2010 HighlightsWith these commitments top-of-mind, we recognize that social responsibility is an evolutionary process and Ingram Micro is a newcomer on this corporate journey.

In 2010, we identified key areas of corporate impact, developed a mechanism to track them and mobilized resources to collect baseline data, with the ultimate goal of reporting our global sustainability progress annually.

Social responsibility was a topic globally discussed this year, as we helped our associates keep steward-ship front and center in their daily habits. We understand that the small things add up, such as turning off lights and equipment, utilizing video conferencing in lieu of travel, and printing only when necessary. All associates will remain focused on their individual contributions. Around the globe, we:

• Donatedmorethan$1milliontocharities

• Supportedalmost200non-profitorganizations,involvingthousandsofassociatesintheir local communities

• Trained over 500 associates in leadership development, helping advance our workplace performance

• Strengthenedourcorporatecomplianceprograminlinewithourvalueofintegrityandbestpractices

• ReceivedISO14001certificationinNorthAmerica

• Becamethefirst technology distributor to join EPA Climate Leaders

• Completedourgreenhousegasinventoryforyears2009and2010

• ImprovedourNewsweek Green Ranking

• AchievedapositivescoreonourfirstCorporate Equality Index

• Improvedsystemsforeasiercustomersearch/purchaseofgreenIT

• Partneredwithvendorstoraiseover$300,000incharitygolftournaments

Moving ForwardWe remain committed to incorporating social responsibility into the fabric of our business. And, as we mature in our understanding of the impacts we make, we will take responsible actions to lessen the negative aspects and enhance the positive, seeking to make a difference around the world.

We are fully aware that our stewardship approach, both organic and structural, is reflected in the personal and corporate actions we take today and has a measurable impact on the quality of life for generations to come.

Join us as we take this step into a more sustainable future.

Gregory M.E. Spierkel Chief Executive Officer Ingram Micro Inc.

Measuring Our Environmental ImpactOur corporate environmental impacts are centered on our use of energy and materials to repackage and distribute goods, coupled with related administration and marketing; our business is not involved in manu-facturing and we contract for transportation services.

As our timeline describes, during the past year we made significant progress in establishing the internal processes necessary to measure key elements related to our corporate environmental impact, including the development of a worldwide environmental policy that guides our sustainability actions.

The result is baseline data related to Ingram Micro’s environmental footprint. While some data sets cover two years, allowing us to provide a year-over-year comparison, for most categories, this is our first year of tracking.

Notalldatapointsincludeinformationfromallregionaloperations.Aswemoveforward,wewillcontinuetorefine our gathering and tracking capabilities relative to our global environmental stewardship performance.

2010 2011

Join EPA Climate Leaders for Greenhouse Gases Tracking inNorthAmerica

June

Launch Global Corporate Social Responsibility (CSR) Program on Earth Day

April

Identify CSR Impacts to Track; Develop Global Tool

June

Identify Regional Contacts to Lead CSR

May

Compile 2010 Global Data

Jan.2011–March2011

ReceiveISO14001Certification in NorthAmerica

December

Meet With Global CSR Teams and Review Tracking Mechanism

August

BeginISO14001Preparations in NorthAmerica

July

Begin Global Data Gathering

September

ImproveNewsweekGreen Ranking from 441to258

October

Develop Worldwide Environmental Policy

November

2010 Environment Timeline

Key Environmental Indicators—2010 (Worldwide data when available although not every location reporting for every indicator)

IngramMicroGermany electroni-cally sent one million paperless invoices to customers in 2010, and processed 250,000 paperless invoices from its suppliers. If these had all been sent as paper invoices, theywouldequateto3,750,000sheets. Using standard industry calculations, this savings representsapproximately450 trees that have been spared.

Energy Usage(includes electricity, natural gas)

144,152,736 kWh

Water Usage

129,561,019 liters

Non Hazardous Waste Generated

2,246 metric tons

Hazardous Waste Generated

36.4 metric tons

Paper—Number of Sheets Used

93,876,009 sheets

Cardboard/Corrugated Material Recycled

11,759 metric tons

Ingram Micro Private Label

Commitment to Quality and Sustainability

Ingram Micro Private Label Division provides peripherals, accessories and supplies that “surround the PC,” incorporating

the same quality, reliability and performance of first-tier brands at affordable prices, for value-added resellers, small- to medium-sized

businesses and system integrators.

Product QualityWe select first-tier manufacturers through a rigorous on-boarding process in

which we determine the partner’s financial health, product quality and design and manufacturing capabilities. During product development, we ensure the

products we bring to market are qualified through testing and engage firms to validate end-user design. At the production floor, our teams examine the prod-

ucts to ensure they adhere to strict quality control processes at our partner sites in order to deliver quality products to our customers.

Environment and SustainabilityAs part of our commitment to the earth, we ensure most, if not all, of our products adhere to the European Reduction of Hazardous Substances (RoHS) Directive. Our LCD monitors are Energy Star compliant, consuming power more efficiently and reducing their environmental impact. For end-of-life products, we have a “Cash for Gadgets” program in the United States that enables our products to be re-used or recycled in an environmentally responsible manner.

Similarly, more than 50 percent of IngramMicroBelgium’s invoices were sent electronically.

All business units follow local and national laws for the appropriate handling of eWaste.

Key Environmental Indicators—2010 (continued)

Greenhouse Gas EmissionsOurNorthAmericaGreenhouseGas(GHG)emissionsshowa decreaseof5.7percentwhencomparedtoourlevelofemissions in2009.IngramMicrousedtheGHGProtocolCorporateStandard to report direct and indirect (Scope 1-2) emissions to the EPA Climate Leaders.

Data Center and ServersOur worldwide data centers are being restructured and consoli-dated this year and we are making good progress transitioning the Ingram Micro data management footprint from physical to virtual servers, lowering the environmental impact. Our physical server consolidation was reduced by nearly 15 percent and virtual server usagegrewbyapproximately95percent.

North America Greenhouse Gas (GHG) Emissions

2009

33,505 metric tons of carbon equivalents (MTCE)

2010

31,606 metric tons of carbon equivalents (MTCE)

Server Category 2009 2010

Physical Servers (companywide)

2,097 1,795

Virtual Servers (companywide)

394 768

Shipping EfficienciesAs a distributor, the efficiencies we can capture when moving products is an important component for our business and also generates benefits in our environmental stewardship.

As a result of implementing standardized repack carton sizes in NorthAmericathepastthreeyears,IngramMicropackagingcubeutilizationincreasedbyapproximately7percent.Wecannowshipmore with less by utilizing less corrugated and void fill materials.

*Not all North America locations reporting.

Air Travel Ingram Micro associates minimize the cost and resource time associated with air travel, which also reduces our environmentalimpact.In2010,IngramMicroNorthAmerica’sairtravelresultedin5,096millionkgofCO2emissions.TheseScope3emissionsarenotincluded inIngramMicroNorthAmerica’sCorporateStandardGHGinventoriesreportedundergreenhousegases.Travel emissions in reporting Asia Pacific countries resultedin1,054millionkgofCO2.

Online ConferencingIngram Micro’s global utilization of online conferencing has shown significant growth over the past three years, lowering the need for associate business travel.

Repack Utilization Cube Percent Change*

Year Utilization

2008

45.872009

52.81

2010

53.41

Virtual Engagement 2008 2009 2010

Number of Meetings

14,339 19,161 26,075

Number of Attendees

56,185 84,100 124,555

Number of Minutes

4,281,745 6,040,472 9,041,124

MexicoandBrazil operations have become adept at reusing boxes to send shipments inter-nally to Ingram Micro branches, thus lowering their use of corru-gated material.

While Ingram Micro does not own a transportation fleet,in2010,99.89percentof U.S. carriers were EPA SmartWay certified. IngramMicroAustralia

uses boxes for shipping made from 100-percent recycled materials.

Key Environmental Indicators—2010 (continued)

Green ITIngram Micro continues to make it easier for customers to select GreenITproducts.In2010,NorthAmericamadesystemchangestobettertrackthepurchaseandsaleofENERGYSTAR® and EPEAT® registered technology. This included making the Ingram Micro website an easier tool for customers to search for and find these products.

Ingram Micro continues to support environmental responsibility by increasing its offerings in virtualization and cloud computing solutions. In 2010, the company earned the Global and Americas VMwarePartnerNetworkAwardsforourdistributionof virtualization products.

Australia markets Green IT solutions in cooperation with vendor partners, influencing the IT channel toward the use of IT products and solutions that can lower energy and costs, helping to reduce their environmental impact.

In 2011, we want to improve our ability to track and measure sustainability key indicators, getting better at understanding our impacts and how to express them.

Specifically, we will focus on improving our ability to measure our use of corrugated materials which is a key component of our business operations.

for 2011KEYGOALAucklandNewZealandAlbanyOffice

This new office was designed with energy- and water-efficient features to meet a “level 3green”ratingbytheNewZealandBuildingCouncil. The building captures and recycles roof rain water for reuse in non-potable applications like toilets and garden watering. Another energy-saving feature is fluorescent lighting which is 15 percent more efficient than standard ballasts and bulbs.

In2010,IngramMicroNorthAmericamadegreenhousegas(GHG)reduction a strategic initiative. By partnering with the EPA Climate LeadersandworkingwithCH2MHillenvironmentalconsultants,theNorthAmericanteamacquiredtheknowledgetocollect,calculateandreportGHGinventories.

Yetgoodworkwashappeningevenbefore2010atIngramMicro’scorporate headquarters in Santa Ana. The facilities team reduced energy bills and usage through four key projects described below.

Theresults?Significantsavingsfrom2009to2010:

$70thousandinelectricitybillreduction519megawatthourssaved247metrictonsofGHGemissionsreduced

These four projects implemented at the Santa Ana facility are expected to save the company more than$1millionoverthenextdecade.Thisfacilityutilizesonly4percentofthetotalenergyconsumedbyIngramMicroinNorthAmerica,providingamodelforenergy-savingopportunitieselsewhereintheregion.

Making Energy Reduction Work at Ingram MicroHere’s how the facilities team made a difference at corporate headquarters:1. White Roof. When the existing black roof needed an upgrade, the obvious choice was to cover it with a

whiteroofcoatingsystem(EnergyStarratedandTitle24compliant).Thewhiteroofreflects95percent of the sun’s rays and significantly reduces heat absorption. This change resulted in reduced cooling costs and energy usage of approximately 26 percent. The project was completed in May 2010.

2. Efficient Air Conditioning. After conducting an analysis of the building’s air-conditioning systems, the older and inefficient units were replaced with 10 highly efficient roof top package units. The new AC units require 32percentlessenergyon290-tonsofreplacedcapacity.TheprojectwascompletedinApril2010.

3.EfficientLighting.TheSantaAnaheadquartersbuildingrequiresasignificantamountoflighting.Afterinvestigating the options, Ingram Micro installed environmentally responsible high lumen output lamps andbulbstoreplacetheexistinginefficient2,550lampsand7,650bulbs.Additionally,fluorescentlightsintheexitsignswerereplacedbyhighefficiencyLEDlights.Thenewlightingrequires47percentlessenergythantheoldlights.ThisprojectwascompletedinMay2009.

4.Electricity“DemandResponse.”IngramMicrovoluntarilyenrolledinademandresponseprogramwithEnerNOC,aleadingenergymanagementcompany.IngramMicro’sfacilityteamnowreceivesnotifica-tions when Southern California Edison experiences very high demand for electricity. The company responds by choosing to adjust the building’s air conditioning, kitchen freezer and lighting. This helps to protect the community from service interruptions and blackouts, decreases the need to build addi-tional power plants and helps stabilize energy rates. Additionally, Ingram Micro receives payments for reducing energy use during these periods of peak demand.

The facilities team at corporate headquarters continues to look for more ways to reduce energy consumptionandGHGemissionsthatcontributetoclimatechange.

IngramMicroHeadquartersImplementsStrategic Projects to Reduce Energy Use, Cost and Greenhouse Gases

Stan Szafirowski, Facilities Manager, Santa Ana corporate headquarters

Community Relations and Philanthropy at Ingram Micro At Ingram Micro, we are proud of our long-standing commitment to the communities in which we live and work. This commitment begins at our company headquarters in Santa Ana, Calif., and extends out to the many communities around the globe where our associates reside.

Through Ingram Micro’s Community Relations and Philanthropy program, we invest volunteer, cash and in-kind donations to non-profit organizations around the world with many of these investments being directed at innovative programs that promote education and technology.

Ingram Micro believes that educating and inspiring tomorrow’s leaders is vital to our future. We support organizations that improve educational outcomes, raise student achievement and provide access to opportunities.

We also help non-profit organizations develop and realize their visions through the power of technology. Technology has revolutionized the way businesses operate, communicate and market. These same innovations provide important breakthroughs for non-profit organizations and Ingram Micro is proud to donate technology products.

Ingram Micro’s Community Relations and Philanthropy program is divided into four categories:

• Communities

• Volunteerism

• AssociateGiving

• DisasterRelief

Morethan$1.1million donated to non-profit organizations in 2010

Morethan$330,000raised from charity golf tournaments

Supported almost 200 non-profit organizations worldwide

More than 6,000 lbs. of food donated

Morethan$100,000raised and donated to local charities from Casual for a Cause days

Donated over $207,000tothe United Way by NorthAmerican offices

Morethan$165,000donated to crisis relief efforts

2010 Results At-a-Glance

30organizationssupported through matching gifts program

Partnering Smart With Our Local CommunitiesIngram Micro believes that communities where the company maintains business locations should be healthier and more vibrant because of our presence. Ingram Micro offices in nearly 26 countries have volunteer-led philanthropic committees or small groups of associates that make grant recommendations, organize philanthropic volunteer events for associates and provide input on the issues most affecting that local community.

In 2010, Ingram Micro was able to support almost 200 non-profits around the globe.

Lending a Helping Hand Through VolunteerismIngram Micro’s philanthropy is driven by our associates’ commitment to being involved in their local communi-ties. Each year, Ingram Micro associates from around the world volunteer thousands of hours to many organizations. We believe that volunteering shows the power of the human spirit and proves that by working together, we can build a better world.

Whether it’s volunteering to give blood at the quarterly blood drives, packing boxes of food so thousands of people have a hot meal during a local holiday, being a Big Brother or Big Sister, or serving on the board of a local non-profit organization, our associates are encouraged to give their time and support to make a differ-ence in their community.

Ingram Micro Gives AISS High

School Seniors a Tech Start

In July, Ingram Micro was able to donate new

laptops and laptop cases to the students of the

Achievement Institute of Scientific Studies (AISS), a

Santa Ana, Calif.-based non-profit organization that

focuses on helping high school students develop careers

in science, technology, engineering and math (STEM). The

laptops were given to economically disadvantaged students

who will use them during their senior year of high school and

throughout their college careers.

Ingram Micro provided the organization with 20 Lenovo ThinkPad

T510 Notebook PCs and 20 V7 Premium laptop cases.

“The AISS students promise to become some of the next genera-

tion’s best and brightest,” said Ria Carlson, Ingram Micro’s senior

vice president, communication and brand management. “We value

the opportunity to partner with them through this donation and

play a role in supporting their academic achievement.”

GettingTechnologytotheLessFortunateandBeing“Green”

IngramMicroArgentinacollaboratedwiththelocalnon-profit

group,FundacionEquidad(EquityFoundation)toprovidea

donation of computers and computer equipment. Ingram

Micro was able to donate over 50 computer processer

units,32monitorsandothercomputerequipmentsuchas

speakers, cables and keyboards. Fundacion Equidad

refurbishes electronics equipment in order to provide

low-income people with access to technology and

createtrainingandjobplacementopportunities.

IngramMicronotonlyreachedouttohelpothers,

building good will by partnering with a local

non-profit,buteffectivelydonatedtechnology

forreuse,whichisagreatwaytohandle

electronicsyounolongerneed.

Collectively Giving More With Pooled Resources Monetary contributions by Ingram Micro associates make up a significant portion of Ingram Micro’s community impact. We encourage associates to direct charitable giving to those organizations most important to them and their neighborhoods.

Formorethan13yearsintheNorthAmericaregion,associateshaveparticipatedinanannualworkplacegivingcampaignthatbenefitstheUnitedWay.In2010,thiscampaignraisedmorethan$207,000.Inadditiontoasso-ciate fund-raising, Ingram Micro matched 25 cents for every dollar donated.

Associates also give funds through Casual for a Cause days. In many of our offices around the world, Philanthropic Committees sched-ule dates once or twice a month when associates are encour-aged to donate money to a specified charity; in exchange, associates get to dress-down for the day. In 2010, Casual foraCausedayeventsraisedmorethan$100,000.

InNorthAmerica,IngramMicroalsohasaMatching Gift program as a way for associates to double their contributions to a non-profit organization. In 2010, IngramMicrowasabletosupportover30non-profitcharitable organizations through matching gifts.

Alleviating Suffering During Times of DevastationIngram Micro has seen disasters strike communities around the world with great devastation. As a global company, we know the importance of helping out when disasters like these affect local communities and our associ-ates always step up with compassion to offer a helping hand immediately after the news breaks.

Whenthe7.0HaitiearthquakestrucktheregiononJanuary12,2010,ourassociatesatallourlocationswenttoworkfundraising.InBelgium,forexample,associatesorganizeda24-hoursalesmarathon,with 2EurosearmarkedforHaitireliefforeveryitempurchased.AttheLatinAmericaregionalheadquartersinMiami,Fla.,associatesputtogetherabakesaletoraisemoney,whileofficesinCalifornia,NewYorkandSydney, Australia, held Casual for a Cause days.

OtherdisasterreliefeffortsIngramMicrosupportedin2010includedthoserelatedto:the8.8earthquakethat rocked Chile in February; devastating floods in Memphis, Tenn., Manila, Philippines and Pakistan in May, JuneandSeptember,respectively;andHurricaneAlexthathitthenorthernpartofMexicoinlateJune.

In2010,IngramMicrodonatedover$165,000tocrisisreliefefforts.

Ingram Micro Partners With the IT ChannelAs the world’s largest technology distributor it is important for Ingram Micro to partner and engage with our vendor and reseller partners in philanthropic efforts. At many of Ingram Micro’s premier partner events, attendees often roll up their sleeves and give back in some way to help those less fortunate.

Forexample,attheSpringVentureTechNetwork(VTN)InvitationalinApril2010insouthFlorida,IngramMicro associates,VTNmembersandvendorpartnersassembledmorethan1,000take-homekitsfilledwithdailynecessitiessuchastoothbrushes,handwipes,socksandsoapforthechildrenofHaiti.

Annual charity golf tournaments are organized each year around the globe. Much of the success of these events is due in part to our vendor partners’ support. Without them donating monetary and in-kind gifts, many of these events would not have been possible and Ingram Micro would not have been able to donate morethan$325,000tonon-profitcharitiesin2010.

HelpingMunich’sChronicallyIllChildren

Ingram Micro Germany annually donates to local non-profit organizations that support children.

In May, the company presented a donation of5,000€toArcheNoah,aninstitutionthat cares for chronically ill children in a Munich hospital. The Ingram Micro Germany team has been supporting ArcheNoahsince2006andpresented thedonationatArcheNoah’s10th anniversary celebration this year.

The Martha Ingram Leadership Award was created in June

2009, after Martha Ingram retired from Ingram Micro’s Board

of Directors. It is Ingram Micro’s most prestigious individual

contributor honor for outstanding leadership and service

to our company and/or a local community. This award

recognizes an active employee of the company who most

exemplifies acts of courage, selflessness, honesty, and

integrity with colleagues, partners and community members.

The winner of the 2010 Martha Ingram Leadership Award is Lynne Thornton, senior director of sales for IngramMicroNorthAmerica.

Lynne’s colleagues say that she exemplifies all of the Martha Ingram Leadership Award qualities: courage, selflessness, integrity and honesty and has done so throughout her tenure with Ingram Micro.

Sheleadsateamof29andalwaysmakessurethatherassociatesaretreatedfairly,consistentlyandthatthe greater good is always served. Lynne always leads by example and holds herself to a higher standard ofworkethicandepitomizestheterm“teamwork.”

Through her work with Ingram Micro Shared Services and Ingram Micro’s outsourcing companies she has made sure to learn and understand the culture. She drives her teams to high levels of excellence while maintaining great morale in her divisions.

HercharityworkwithHaitipre-earthquakeandnowpost-earthquakehasbeenongoingandistrulyinspira-tional. She helps raise thousands of dollars each year to help feed villages and improve the level of hygiene andsafetyforthepeopleofHaiti.

Additionally, Lynne sponsors three children in the Philippines, Guatemala, and Kenya through her partner-ship with Christian Foundation for Children and Aging (CFCA), an organization dedicated to supporting youthandagingadultslivinginpoverty.Hersponsorshipprovidesfinancialandemotionalresourcesandgives children opportunities to attend school and receive food and clothing. Lynne has personally recruited sponsors for 20 other children around the world.

After facing her own battle with cancer a few years ago, Lynne now serves as a cancer coach, talking to newly diagnosed patients.

Lynne’s life and work are shining examples of the importance Ingram Micro places on community involvement and local leadership.

Martha IngramLEADERSHIPAWARD

In 2011, we want to improve our ability to track and measure our volunteer hours.

for 2011KEYGOAL

MarthaR.Ingram co-founded Ingram Micro with her late husband E. Bronson Ingram and has exhibited a legacy of selfless lead-ership throughout her career. Through this award, we honor her pioneering spirit, keen business sense and active civic engagement and highlight Ingram Micro associates who follow in her footsteps to create a positive influence in business and society.

TeamworkWe promote and support a diverse, yet unified, team. We work together to meet our common goals.

AccountabilityWe accept our individual and team responsibilities and we meet our commitments. We take responsibility for our performance in all of our decisions and actions.

Living Out Our ValuesIngram Micro’s mission is to be an indispensable business partner—the most valued bridge between our vendors and customers. We are concerned with how to best contribute to our partners’ growth and profit-ability based upon their unique business requirements and needs.

In practice, we follow our Code of Conduct and corporate values to guide us in implementing our chosen mission.

Every associate at Ingram Micro is measured against these corporate values which have been translated into competency-based behaviors used in annual performance reviews.

We proactively and regularly engage with major multi-national IT companies to discuss channel compliance issues and generally make the two-tier distribution channel a safer and more compliant place to do business. In 2010, we launched an IT industry-wide effort to develop a standard approach to conducting compliance diligence on downstream sales partners in the channel, and build a common database to house this information which can then be used to the benefit of all participant stakeholders in the sales channel.

In 2010, Larry Boyd, executive vice president, secretary and general counsel, was named to the Ethisphere Institute’s2010listof“AttorneysWhoMatter”andwasoneoftheyear’stopgeneralcounselsinrecogni-tion of his and Ingram Micro’s commitment to working with and serving our vendor and reseller partners in the utmost ethical manner.

Ingram Micro teammates are committed to use these values to guide their decisions and work place behaviors:

Values

RespectWe honor the rights and beliefs of our fellow associates, our customers, our shareowners, our manufacturers and our community. We treat others with the highest degree of dignity, equality and trust.

IntegrityWe employ the highest ethical standards, demonstrating honesty and fairness in every action that we take.

InnovationWe are creative in delivering value to our fellow associates, customers, shareowners, manufacturers and community. We anticipate change and capitalize on the many opportunities that arise.

Realigning Our CultureIngram Micro has embarked on a multi-year culture alignment strategy to support our business goals. Through a structured process, teams across the company are developing best practice tactics that can be adopted and maintained over time in order to foster and sustain a culture of agility, innovation, customer focus and accountability.

Practically, this means that we will focus on not only being friendly and open, but also accountable; that we will foster teamwork along with innovation; that we will adhere to our company values while also being market-driven.

In 2010, the company’s focus was on putting structure around the vision and goals of the realignment strategy and conducting the first work effort focused on improvements in Ingram Micro’s decision-making processes and capabilities.

Reinforcing Our CommitmentsSocial responsibility at Ingram Micro is not a new concept. Associates around the globe have always showncompassionforothersandworkedforgreaterefficiencies.However,withtheadventofourCSRprogram, workplace communication about sustainability is on the rise in local business units.

• AsiaPacificreinforcescorporateCSRmessagestoalloftheirassociatesonaregularbasis.

• AustraliaformedanHSSE(Health,Safety,Security&Environmental)Committeewithstaff participation from key locations in the country.

• BelgiumregularlycommunicateswithstaffaboutCSRviaaregionalnewsletter.Acommittee at EMEA corporate headquarters also develops ideas and suggestions to implement with associates related to CSR.

• Brazilconductsmonthlymeetingstoemphasizereuseofemptyboxeswiththegoalofreducingcost and improving environmental conservation.

• Chile’sPhilanthropicCommitteehasadoptedaninitiativedesignedtoeducateallassociates about social responsibility.

• MalaysiaeducatesallnewassociatesduringorientationonIngramMicro’s“GoGreen”policies and practices.

• Mexicoraisesawarenessaboutsavingelectricity,waterandgas,andcontinueseffortstorecycle to help improve the environment.

• NetherlandsregularlyinformsitsassociatesaboutCSRtopics.

• NorthAmericaassociatesareregularlyinformedaboutCSRprojectsthroughcompanynewsletters,digitalsignageandemails.EnvironmentaltrainingisprovidedtoallNorthAmericaassociates

relatedtoISO14001certificationandrelatedprocesses.

• Spainremindsitsassociatestolimittheuseofprinting.

• InSweden,warehouseassociatesreceivefourhoursoftrainingregardingenvironmentalissues asapartoftheISO14001certification.

• Switzerlandutilizesbothgeneralemailsandmeetingstoreinforcegoodenvironmentalhabits

with their associates.

• UKhasanEnvironmentalNoticeBoardwhichdisplayssustainabilitydata.

Developing PeopleIngram Micro is committed to the development of its workforce. This includes technical and soft-skill learn-ing programs. The company offers a variety of options for associates at different levels.

Leadership AcademyModeled as a mini-MBA preparation course, the Leadership Academy is one of the most unique opportuni-ties within Ingram Micro. It is used as a smart tool for identifying, encouraging and promoting top talent. The leadership academy offers a week-long training program in collaboration with University of California Irvine’s Merage School of Business, with classes jointly taught by Ingram Micro’s corporate executives and business school professors to rising stars with high leadership potential.

About 20 participants attend and work on a six-month long project following the week of classes. The proj-ect challenges them to address real issues and opportunities that Ingram Micro is facing with the purpose of developing their strategic planning and leadership skills and with the benefit of providing possible solu-tions to an Ingram Micro business question.

GM ProgramThe General Manager (GM) program at Ingram Micro is designed as a practicum for associates identified as promotable in Operations, Sales and Finance. Each year a small global contingent is chosen through

an application process or via manager nomination and groomed as up-and-coming business unit leaders.

The purpose of the GM program is three-fold:

• Createareadypoolofcandidateswhocanmanageabusinessunitwhenanopeningoccurs

• Buildaglobalsupportnetworkforkeytalenttotapinto

• Providerecognitionandrewardtohigh-performers

In2010,29associatesfromaroundtheglobeworkedtogetherforoneyear,studyingcases,takingclasses

and collaborating to solve real-world problems.

Leadership DevelopmentEach region within Ingram Micro offers classes to managers who are responsible for leading people on thejob.InIngramMicro’stwolargestregions,NorthAmericaandEMEA,classesincludetopicssuchascoaching, team-building, foundations of management, conflict management, executive presentations and performance management. In 2010, over 500 people were developed as leaders.

Educational ReimbursementAssociates who want to continue their education outside of work are encouraged to enroll in educational courses and training at recognized institutions in pursuit of their professional development. Tuition reim-bursement is available for qualifying associates who wish to further their education.

Recognizing Diversity in the WorkplaceIngram Micro benefits from a diverse workplace that includes unique skillsets and problem-solving tech-niques, along with more traditional categories of race, color, gender, religion, national origin, marital status, veteran status, citizenship, gender identity and sexual orientation. Our commitment to workplace diversity cultivates a broad talent pool that fosters creativity and leadership, which contributes to our performance and success.

Ingram Micro Women’s ForumIn 2010, Ingram Micro created the Women’s Forum which was piloted at company headquarters in Santa Ana. The purpose of the Women’s Forum is to create mentoring, networking and skill-development oppor-tunities for women interested in advancing their careers. Managed by a Leadership Advisory Board, the Women’s Forum Planning Committee holds monthly meetings focused on developing women and encour-aging them to pursue positions of leadership.

Corporate Equality IndexTheCorporateEqualityIndex(CEI)isannuallyofferedbytheHumanRightsCampaign(HRC)Foundation, a501c3organizationdedicatedtopracticesandpoliciesthatsupportandprotectlesbian,gay,bisexualand transgender (LGBT) individuals and their families.

In2010,over600companieswereratedonthe2011CEI.IngramMicro’s2011CEIscorewas88andthecompany was featured in the CEI Buyer’s Guide for companies that receive the highest workplace scores. We are pleased with our first result on the CEI and will be looking to make more progress in diversity-related initiatives in the coming years.

Wellness and Safety on the JobIt is the policy of the company to provide all Ingram Micro associates with a safe work environment, and to conduct business in a manner that promotes safety and provides protection from workplace hazards. This includes tools such as our risk management website and the implementation of processes that associates can follow through use-of-safety manuals and audits.

IntheUnitedStates,IngramMicro’sfocusonhealthandwellnessissharedthrough“IMagineaHealthierYou.” This award-winning program includes a wellness guide with tips and tools for preventive care.

ThroughtheIMagineaHealthierYouprogram,HealthandWellnessAdvocateshelpassociatesget the most out of their healthcare benefits, from finding the right doctor to resolving a health claim issue. The Wellness Advocate program includes a health risk assessment to target areas for health improvement. A health coach is provided to assist in lifestyle changes.

In 2010, the U.S. Benefits Enrollment Kit received three awards for outstanding achieve-ment in communications, includ-ingtheHermesCreativeGoldAward for creative professionals; the 2010 APEX Award for Publication Excellence; and the 2010 MarCom Gold Award in marketing and communications.

In 2011, we want to expand our diversity training curriculum within our new-hire orientation classes and expand our Women’s Forum to other geographies.

for 2011KEYGOAL

Best Places to Work AwardsIngram Micro is a company where partnering smart is a way of life. And one of the most important and successful partnerships we make is with the exceptional people who work here. People come to work here and stay here because Ingram Micro offers a workplace of choice.

Locations receiving workplace awards this year include:

FranceIngram Micro France received the Most Attractive Employer Award in December2010.Randstad,aglobalHRservicesprovider,presentedthisawardtothisbusinessunitaftersurveying4,000largetradingandservices companies in the country.

In 2010, Ingram Micro France was at the top of the most attractive companies in its industry, and ranked second in the charts for all sectors.

NetherlandsInOctober2010,IngramMicroNetherlandswontheHRInnovationAward sponsored by IntermediairPW, a human resources management journal, Tempo Team, a temporary placement agency, and Berenschot, a large consulting firm.

ForrefreshingHRinitiativesthatattractandretaingoodassociates withanHRdepartmentthatisdriventosucceed,thislocationwashighlighted as an outstanding employer.

United KingdomIngramMicroreceivedan“InvestorsinPeople”accreditationinFebruary 2010 after an eight-month assessment process. The award is based on the quality and effectiveness of business strategies and management and how the company involves its employees.

Investors in People is the UK’s leading people management business improvement standard. Ingram Micro UK is certified for three years.

Ingram Micro Mexico was listed in The Best Companies to Work For in Mexico for the fifth consecutive year. In2010,theyranked33.

IngramMicrointroducedanewawardin2010—CoachoftheYear.

This award was established to recognize an Ingram Micro manager who keeps people motivated and engaged in the business, who actively links day-to-day work to the bigger strategic priorities, and who stretches teammates by giving them challenging assignments.

A good coach provides the time, counsel and inspiration for people to learn, improve and grow. This person is often a personal role model and encourages associates to be their best in the workplace while identifying new talent for the organization.

IngramMicro’sinauguralwinnerand2010CoachoftheYearisRajendraPrasad,national sales manager for Australia.

Rajendra joined Ingram Micro in June 2001 as an inventory manager and moved up throughtheranks.In2009,hewaspromotedtohiscurrentpositioninnationalsales.

Histeamdescribeshimas“agreatleaderwhoisalwaysencouragingandmotivatingtogoabovethecallofdutyandexceedexpectationstogetthejobdone.”

In Rajendra’s own words:

“MyteamismyNo.1assetandithasalwaysbeenmytopprioritytolookafterthem—keep them motivated and happy and they will deliver the results come rain or shine. The workplace also has to be fun because we spend so much time together. It’s important to share information and show respect to gain respect in turnbecausetheirsuccessismysuccess.”

Rajendra models Ingram Micro’s leadership culture with his ability to seamlessly work as both the leader of his team, providing the vision and goal-setting as well as participatingasateammember.Heiswillingtoputbootstothegroundandrolluphissleeves.WhatiskeytoRajendra’ssuccessasacoach?Hedevelopsrelation-ships with teammates and customers to advance the company’s goals.

coachOFTHEYEAR

Looking AheadIngram Micro remains firmly rooted in technology distribution, getting the right product to the right place at the right time. As we optimize our traditional business model, strengthen our specialty business lines and develop new business opportunities, we will continue to incorporate social responsibility as a strategic priority within our operations.

This is our first year to collect and publish global metrics related to our corporate commitments. Looking ahead, we will continue to refine these data sets as we better understand the impacts our business makes.

As author Chellis Glendinning* states, “If we cannot envision the world we would like to live in, we cannot work towards its creation. If we cannot place ourselves in it in our imagination, we will not believeitispossible.”

*From “My Name is Chellis and I’m in Recovery from Western Civilization,” 1994.

Ingram Micro has a social responsibility vision and is taking concrete steps to advance it. We will do this with the commitment and collaboration of our associates who live out our strong values through smart business partnerships as a way of life. Without the people of Ingram Micro committed to this CSR vision, we would be just another technology distributor.

Contact UsIf you have any questions about CSR at Ingram Micro or would like to contact us directly, please email CSR@ingrammicro.com.

“Treat the earth well: it was not given to you by your parents, it was loaned to you by your children.

We do not inherit the earth from our ancestors,

we borrow it from our children.”

NativeAmericanProverb

© 2011 Ingram Micro Inc. All rights reserved. Ingram Micro and the Ingram Micro logo are trademarks used under license byIngramMicroInc.Allothertrademarksarethepropertyoftheirrespectivecompanies.6/11MH2011.1300