OUR VISION We dream of Filipinos who passionately love their country and whose values and competencies enable them to realize their full potential and contribute meaningfully to building the nation.

As a learner-centered public institution, the Department of Education continuously improves itself to better serve its stakeholders.

OUR MISSION To protect and promote the right of every Filipino to quality, equitable, culture-based, and complete basic education where:

Students learn in a child-friendly, gender-sensitive, safe, and motivating environment. Teachers facilitate learning and constantly nurture every learner. Administrators and staff, as stewards of the institution, ensure an enabling and supportive environment for effective learning to happen. Family, community, and other stakeholders are actively engaged and share responsibility for developing life-long learners.

PERFORMANCE PLEDGE

(Adopted from the Civil Service Commission )

We, the teachers of Batuan Elementary School commit to:

Serve you promptly, efficiently, and with utmost courtesy;

Ensure strict compliance with service rendered;

Respond to any complaint about our services the soonest;

Value every citizen’s comments, suggestions, and needs; and

Empower the public through access to information on our

policies, programs, activities and services through our social

media accounts (batuanelementaryschool.weebly.com, Batuan

ES facebook account).

All these we pledge,

because YOU deserve no less.

Who may avail of the service? Kindergarten - 5 years old Elementary pupils - 6 years and above

Schedule of availability of service:

Kindergarten and Elementary: APRIL – MAY Requirements for Enrollee:

Kindergarten and Elementary *Report Card for Grade II - VI pupils *Birth Certificate for Kindergarten and Grade I pupils

2. Transferees Certificate of good moral conduct Form 137 = SF10 & Form 138 = SF9 Reading Ability Assessment/ Placement Test Duration: Half Day How to avail of the Service (Enrolment)?

Applicant/Client Service Provider Duration of Activi-

ty Person In Charge

1. Submit Birth Certif-icate for Grade II - VI students and Report Card for Pre-School and Grade-I pupils

Receive, assess and evaluate Report Cards & Birth Certifi-cates

10 minutes Teacher-in-Charge

2. Undergo assess-ment test/Interview (for Grade I and transferee)

Conduct assessment test/ Interview

30 minutes Teacher-in-Charge

3. Enroll and receive books

Accept pupils and distribute books

30 minutes Teacher-in-Charge

END OF TRANSACTION

FRONTLINE SERVICES

ENROLMENT

Schedule of availability of service: Monday - Friday 8:00 AM - 5:00 PM NO Noon Break

Who may avail of the service?

Parents, School Principal, authorized individuals What are the requirements? *Accomplished request slip *Authorization if the one requesting is another one *Documentary Stamp Duration: Within 2 days How to avail of the Service?

Applicant/Client Service Provider Duration of

Activity Person In Charge

1. Accomplished Request Slip and submit the duly filled up form

Receive the duly filled up Request Slip

10 minutes School Guidance Coor. / Authorized Employee

Search for the records retrieve the file

1 day Authorized Employee

Approved, review, and affix initials to the requested document

45 minutes School Principal

Forward to the releasing clerk

10 minutes

2. Pick up the requested document

Release the document 10 minutes Authorized Employee

END OF TRANSACTION

ISSUANCE OF REQUESTED FILES - Form 137, Diploma, Other School Records

Schedule of availability of service: Monday - Friday 8:00 AM - 5:00 PM NO Noon Break

Who may avail of the service? Any person may file an administrative complaint against teaching & non-teaching per-

sonnel of the school. What are the requirements? 1. Full name and address of the complainant. 2. Full name and address of the person complained of, as well as his position in the Department of Education. 3. A narration of the relevant and material facts which show the acts or omissions as allegedly committed by the person. 4. Certified true copies of documentary evidence and affidavits of his witnesses, if any. 5. Complaint shall be under oath. How to avail of the Service?

FILING OF COMPLAINTS

Applicant/Client Service Provider Duration of

Activity Person In Charge

1. File the complaint along with the require-ments at the office of the school principal.

Receive the complaint and other documents, If any.

3 minutes School Principal/Office Staff

Issue the receiving copy to the client

1 minute School Principal/Office Staff

2. Receive the receiving copy of the documents/complaint.

Forward the complaint to the Office of the Schools Div. Superintendent

5 minutes School Principal

END OF TRANSACTION

Who may avail of the service? Out-of-School Youths and Adults Fees: Free of Charge Schedule of Availability of Service: Year Round/Continuing How to avail of the service (ALS)

PROVISION OF SPECIAL EDUCATION (SPED) Who may avail of the service? Differently-abled pupils/children with special needs Fees: None Schedule of availability of service: School Year Round Requirements: * Birth Certificate * Referral from a Physical/Psychologist/School Head/CSWDO * Medical History (If any) How to avail of the service (SPED)?

ENROLMENT-ALTERNATIVE LEARNING SYSTEM

Applicant/Client Service Provider Duration of

Activity Person In Charge

Submit name for Inclusion Record name of Applicants

10 minutes School ALS Coordinator

Refer applicants to ALS Center

10 minutes School ALS Coordinator

Applicant/Client Service Provider Duration of Activity Person In Charge

Submit requirements for assessment

Refer applicants to La Carlota City SPED Integrated School

5 minutes School SPED Coordinator