owf14 - project & community driving : community management of a free software project...
DESCRIPTION
Michael SCHERER La production logicielle est un métier très spécialisé, qui requiert une infrastructure parfois spécifique, parfois standard. Et le logiciel libre, de part sa nature transparente et communautaire apporte son lot de contraintes et de bonnes pratiques à suivre pour que la communauté puisse grandir et être productive. Du projet unipersonnel sans infrastructure en propre à une communauté de plus grandes envergure ayant ses propres serveurs, il existe des tas de façons de faire, et nous verrons comment commencer sans se retrouver bloquer, et comment faire grandir l'infrastructure du projet de façon ouverte et le rendre indépendant et résilient, en permettant à la communauté de prendre une part active dans sa gestion.TRANSCRIPT
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Who am I ?
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Sysadmin @
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OSAS Team@ Red Hat
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Community nurturing
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Infrastructure setup and consulting
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Why infrastructure ?
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Community tuteur
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Enable community to « do stuff »
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Free software communityproject infrastructure
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Mostly focused on software
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Wikipedia
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TuxFamily
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Free software communityproject infrastructure
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In the open
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Different types of community
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Group of companies ?
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Single company + individuals ?
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Individuals ?
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NGO ?
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A mix of this ?
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Impact on ressources and needs
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Free software communityproject infrastructure
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Different size of projects
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Small ruby module
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Fork of a linux distribution like Mageia
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New language like Rust, Go
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Impact on tooling
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Free software communityproject infrastructure
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Personal classification
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3 types of infra
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Production focused
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VCS ( git, hg, svn, etc)
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Continous integration
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Jenkins, travis, buildbot, etc
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Bugtracker
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Bugzilla, jira, etc
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CDN / Mirrors
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Documentation ?
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Translation ?
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QA ?
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Specific tooling
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Security update
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Build systems
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Package/binary signing
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Infrastructure focused
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Monitoring
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Backups
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Configuration management
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Communication focused
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Internal
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Mailling lists
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IRC
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External
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Website
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Social media
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Best practices
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Si fueris Romae, Romano vivito more ; si fueris alibi vivito sicut ibi
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Follow the rest of the ecosystem
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Java projects on jira ?
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Python go to bitbucket and mercurial
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Etc, etc
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Ease recruiting project members
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Tooling around the default location
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More is not better
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IRC + XMPP + Forum + ML + Usenet + etc
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Too much choice
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Requires ressources
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Sysadmin ressources
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Communication ressources
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Make communication harder
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Harder to communicate culture
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... especially when the current hot topic is
inclusiveness
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What type of communication ?
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« Customer services »
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Project work related topic
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General community chat
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Differents needs
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Latency expectation
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Formatting ?
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Need for moderation and archiving
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Ressources needed
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Technical level to use
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Unspoken assumptions and conventions
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Authentication and workflow to communicate
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Authentication
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Elephant in the room
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Major source of confusion @mandriva
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People forget their password
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People forget their login
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No way to track users among the whole project
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No global view of permissions
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Difficulty to give vanity email domain
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Few solutions
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No central auth
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Easy...
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But messy...
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Reusing external auth
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Github, Twitter, Openid, Persona
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Only solve authentication, not authorization
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What about non web auth ?
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Jenkins, Git, etc
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What about mandating 2 FA ?
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LDAP
![Page 105: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/105.jpg)
Or similar
![Page 106: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/106.jpg)
More complex
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Not always supported
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Not supported in the same way everywhere
![Page 109: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/109.jpg)
Requires web interface to manage accounts
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Hard to get right
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FreeIPA
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FedAuth
![Page 113: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/113.jpg)
LDAP + OpenID + Persona
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Use external or internal infra ?
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Use external
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Pros
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Easier to start
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Permit to outsource maintainance
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Improve by itself
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Cons
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Often proprietary
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Not always flexible enough
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Can be closed
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Can « improve » in way we do not want
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Can become a paid offer
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Can be blocked in some country
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( ask my boss in China about AWS )
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Use internal infrastructure
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Pro
![Page 130: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/130.jpg)
Full flexibility...
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..if you have enough sustained ressources
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Integration with any auth
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Independant from provider
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Cons
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Requires people
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Requires money/server
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Hybrid approach
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Use github and your own bugtracker
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( private security bug on git hub issues ? )
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Going on self hosted
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\o/ Yeah \o/
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Finding material ressources
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Money from companies
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Sponsorship from Cloud offering
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Rackspace
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![Page 147: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/147.jpg)
OVH
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Lost Oasis
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Ikoula
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Microsoft Azure
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Kickstarter, patreon, etc
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HP, Dell, IBM, etc
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University hosting ?
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Geeks working at hosting companies
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Growing a community of admins
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Quite hard
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Need a full time person most of the time
![Page 158: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/158.jpg)
Set of best practices
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Clear contact informations
![Page 160: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/160.jpg)
Always aim to grow it
![Page 161: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/161.jpg)
Bus factor > 2 or 3
![Page 162: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/162.jpg)
Automate as much as possible
![Page 163: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/163.jpg)
Usage of configuration management
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Only sane way to work in a team as admin
![Page 165: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/165.jpg)
Requires some knowledge from community
![Page 166: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/166.jpg)
Work in the open
![Page 167: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/167.jpg)
Publish configuration
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Except passwords
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Warn about planned downtime
![Page 170: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/170.jpg)
Publish postmortem
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Try to make regular reviews
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Can double as learning for newer team members
![Page 173: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/173.jpg)
Write documentation
![Page 174: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/174.jpg)
Fedora SOP
![Page 175: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/175.jpg)
Communicate a lot internally
![Page 176: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/176.jpg)
Going on holiday ?
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People on-call ?
![Page 178: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/178.jpg)
Delegate as much as possible
![Page 179: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/179.jpg)
Self service approval process
![Page 180: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/180.jpg)
Reduce bureaucracy
![Page 181: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/181.jpg)
Do not write your ownsoftware
![Page 182: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/182.jpg)
Do say « no »
![Page 183: OWF14 - Project & Community Driving : Community management of a free software project infrastructure](https://reader033.vdocument.in/reader033/viewer/2022060122/5596410e1a28ab3e558b46ef/html5/thumbnails/183.jpg)
?